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When "Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)," is displayed
Ask your network administrator about the problem.
4
Enter "exit", and then press [ENTER] on the keyboard to exit Command Prompt.
NOTE
When using DHCP, BOOTP, or RARP
Consult your network administrator and perform either of the following settings.
Set the DNS Dynamic Update function.
"Configuring the Protocol
Configure DHCP or other settings so that the same IP address is always assigned to the printer when the printer is
started.
"Configuring the Protocol
Checking and configuring the subnet
Enter "ipconfig" as a command in Command Prompt.
The network setting information of the computer appears. Confirm that the computer and printer are on the same subnet.
Example:
Setting in a computer
Subnet mask: "255.255.255.0"
IP Address: "192.168.0.10"
Checking the Processor Version of Windows Vista, 7, or Server 2008
If you are not sure whether you are using 32-bit Windows Vista/7/Server 2008 or 64-bit Windows Vista/7/Server 2008, you
can check that using the following procedure.
1
From the [Start] menu, select [Control Panel].
2
Display [System].
&OLFN >6\VWHP DQG 6HFXULW\@ RU >6\VWHP DQG 0DLQWHQDQFH@
Double-click [System].
3
Check the processor version.
For a 32-bit operating system
[32-bit Operating System] is displayed.
For a 64-bit operating system
[64-bit Operating System] is displayed.
Settings"
Settings"
The IP address of the printer needs to be "192.168.0.xxx". (xxx indicates
an arbitrary number.)
>6\VWHP@
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