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Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to. You can also read the User's Guide in HTML format by visiting our web site at http://solutions.brother.com/ or accessing it from the CD-ROM directly.
Using this guide Symbols used in this guide We use the following icons throughout this User’s Guide: Warnings tell you what to do to prevent possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible minor or severe injuries.
Safety precautions To use the printer safely If you DO NOT follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. Please keep these instructions for later reference and read them before attempting any maintenance.
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DO NOT use this product to report a gas leak in the vicinity of the leak. Use only the power cord provided with the machine. Plastic bags are used in the packaging of your machine. To avoid danger of suffocation, keep these bags away from babies and children.
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CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.
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Note DO NOT remove or damage the caution label located on or around the fuser. Downloaded from ManualsPrinter.com Manuals...
All other trademarks are the property of their respective owners. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Table of Contents About this Printer Carton components ...........................1 Interface cable .............................1 Front view ............................3 Back view ............................4 Positioning the printer ..........................5 Power supply ............................5 Environment ............................5 Printing Methods About paper ...............................6 Type and size of paper ........................6 Recommended paper ..........................8 Unprintable area ..........................10 Printing methods............................11 Printing on plain paper, bond paper and transparencies..............11...
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Control Panel LEDs (Light Emitting Diodes)........................75 Service call indications ..........................81 Control panel buttons..........................83 Print a test page ..........................84 Print the Printer Settings page......................85 Print Fonts ............................86 Default settings..........................87 Options Lower tray (LT-5300) ..........................88 SO-DIMM (memory module)........................89 SO-DIMM types ..........................89 Installing extra memory ........................90 Routine Maintenance Replacing the consumable items......................92 Consumables.............................92...
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Symbol and character sets list......................148 Quick reference for bar code control commands...................149 Print bar codes or expanded characters..................149 Appendix (for Europe and Other Countries) Brother numbers ............................157 Appendix (for USA and Canada) Brother numbers ............................158 Index Downloaded from ManualsPrinter.com Manuals...
About this Printer1 About this Printer Carton components When you unpack the printer, make sure that you have all of the following parts. Printer AC Power Cord Quick Setup Guide CD-ROM Drum Unit and Toner Cartridge Assembly Interface cable The interface cable is not a standard accessory. Purchase the appropriate cable for the interface you are using.
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About this Printer ® Third party USB ports are not supported by Macintosh Parallel cable DO NOT use a parallel interface cable that is longer than 6 feet (2.0 meters). Use a shielded interface cable that is IEEE 1284-compliant. Network cable (For HL-5350DN and 5370DW only) Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.
About this Printer Front view 1 Front Cover Release Button 2 Control Panel 3 Face-down Output Tray Support Flap 1 (Support Flap 1) 4 Front Cover 5 Paper Tray 6 Power Switch 7 Face-down Output Tray 8 Multi-purpose Tray (MP Tray) 9 Face-down Output Tray Support Flap 2 (Support Flap 2) Downloaded from ManualsPrinter.com Manuals...
About this Printer Back view 1 Back Cover (Back Output Tray) 2 Duplex Tray 3 AC Power Connector 4 10BASE-T / 100BASE-TX (Ethernet) Port (HL-5350DN and HL-5370DW only) 5 Network Activity LEDs (Light Emitting Diodes) (For HL-5350DN and HL-5370DW only) 6 HL-5370DW: Wireless Activity LED 7 HL-5370DW: Wireless Setup Button 8 USB Interface Connector...
About this Printer Positioning the printer Read the following before you use the printer. Power supply Use the printer within the recommended power range. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, should be no longer than 5 meters (16.5 feet).
Printing Methods2 Printing Methods About paper Type and size of paper The printer loads paper from the installed paper tray or the multi-purpose tray. The names for the paper trays in the printer driver and this guide are as follows: Paper tray Tray 1 Multi-purpose tray...
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Printing Methods Media type Tray 1 Tray 2/ Tray 3 MP Tray Choose the media type from the printer driver Envelopes Envelopes Env. Thin Up to 3 sheets Env. Thick Tray 1 Tray 2/ Tray3 MP Tray Paper size A4, Letter, B5 (ISO), A4, Letter, B5 (ISO), Width: 69.8 to Executive, A5, A6,...
Printing Methods Recommended paper Europe Plain paper Xerox 4200 20 lb Xerox Premier TCF 80 g/m Hammermill Laser Print (24 lb=90g/m Xerox Business 80 g/m Recycled paper (Not supported) Xerox Recycled Supreme 80 g/m Transparency 3M CG3300 3M CG3300 Labels Avery laser label L7163 Avery laser labels white #5160 Envelope...
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Brother does not recommend a particular envelope because envelope manufacturers may change the envelope specifications. You are responsible for the quality and performance of the envelopes you use.
Printing Methods Unprintable area The area of the paper that cannot be printed on is shown in the table below: Note When using BR-Script emulation, the edges of the paper that cannot be printed on are 4.32 mm (0.17 in). Portrait Letter Legal...
Printing Methods Printing methods Printing on plain paper, bond paper and transparencies Printing on plain paper, bond paper or transparencies from Tray 1, 2 or 3 Note Transparencies are only for Tray1. (For the recommended paper to use, see About paper on page 6.) Pull the paper tray completely out of the printer.
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Printing Methods Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper are not available in some regions.) Put paper in the tray, and make sure that the paper is below the maximum paper mark (bbb).
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Printing Methods Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer. Downloaded from ManualsPrinter.com Manuals...
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Printing Methods Choose the following from the printer driver: Paper Size..(1) Media Type..(2) Paper Source..(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) ® Windows printer driver ® BR-Script printer driver for Windows Note ®...
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Printing Methods ® Macintosh printer driver Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. Downloaded from ManualsPrinter.com Manuals...
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Printing Methods Printing on plain paper, bond paper or transparencies from the MP tray (For the recommended paper to use, see About paper on page 6.) Open the MP tray and lower it gently. Pull out the MP tray support flap (1). Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the printer.
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Printing Methods Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b) on both sides of the tray. The side to be printed on must be face up with the leading edge (top of the paper) in first. While pressing the paper-guide release lever (1), slide the paper guide to fit the paper size.
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Printing Methods Choose the following from the printer driver: Paper Size..(1) Media Type..(2) Paper Source..(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) ® Windows printer driver ® BR-Script printer driver for Windows Note ®...
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Printing Methods ® Macintosh printer driver Send the print data to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. Downloaded from ManualsPrinter.com Manuals...
Printing Methods Printing on thick paper, labels and envelopes When the back output tray is pulled down, the printer has a straight paper path from the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
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Printing Methods Put paper in the MP tray. Make sure that the paper stays under the maximum paper mark (b). Note • DO NOT put more than 3 envelopes in the MP tray. • Envelope joints that are sealed by the manufacturer should be secure. •...
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Printing Methods Choose the following from the printer driver: Paper Size..(1) Media Type..(2) Paper Source..(3) and any other settings you may want to make. (See Chapter 3: Driver and Software.) ® Windows printer driver ® BR-Script printer driver for Windows Downloaded from ManualsPrinter.com Manuals...
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Printing Methods Note • To use the BR-Script printer driver you must install the driver using the Custom Install from the CD-ROM. • When you use Envelope #10, choose Com-10 for the Paper Size. • For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose User Defined...
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Printing Methods Send the print data to the printer. Note • Remove each sheet or envelope at once after printing. Stacking the sheets or envelopes may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature.
Printing Methods Duplex printing ® ® The supplied printer drivers for Windows 2000 or greater and Mac OS X 10.3.9 or greater all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper If the paper is thin, it may wrinkle.
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Printing Methods Send the data to the printer. The printer will automatically print all the even-numbered pages on one side of the paper first. Remove the printed even-numbered pages from the output tray and then , in the same order , put them back in the paper tray with the side to be printed on (blank side) face down.
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Printing Methods Manual duplex printing from the MP tray Note Before putting the sheets back in the MP tray, you will have to straighten them, or you may get paper jams. In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex / Booklet setting, and then from the Basic tab choose the Paper Source to be MP Tray.
Printing Methods Remove the printed even-numbered pages from the output tray and then, in the same order , put them back into the MP tray. Put the paper with the side to be printed on (the blank side) face up. Follow the instructions on the computer screen.
Printing Methods Automatic duplex printing ® If you are using the Macintosh Printer Driver, see Duplex Printing on page 61. Put paper in the paper tray or MP tray. ® For the Windows printer driver Open the Properties dialog box in the printer driver. From the General tab, click the Printing Preferences button.
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Printing Methods For the BR-Script printer driver Open the Properties dialog box in the printer driver. From the General tab, click the Printing Preferences button. From the Layout tab, choose Orientation, Print on Both Sides and Page Order. Click OK. The printer will print on both sides of the paper automatically. Downloaded from ManualsPrinter.com Manuals...
Printing Methods Booklet printing Put paper in the paper tray or MP tray. ® For the Windows printer driver Open the Properties dialog box in the printer driver. From the General tab, click the Printing Preferences button. From the Basic tab, choose Booklet from the Duplex / Booklet setting. Click the Duplex Settings...
CD-ROM we have supplied or on the Brother Solutions Center at http://solutions.brother.com/. Install the drivers by following the Quick Setup Guide. The latest printer driver can be downloaded from the Brother Solutions Center at http://solutions.brother.com/. (If you want to uninstall the printer driver, see Uninstalling the printer driver on page 69.) ®...
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For the information on supported Linux distribution and to download the printer driver, visit us at http://solutions.brother.com/. You can also download the printer driver from a link on the supplied CD-ROM. If you download from a link on CD-ROM, click Install Other Drivers ®...
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Driver and Software You can change the following printer settings when you print from your computer. Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex / Booklet Paper Source Scaling Reverse Print Use Watermark Header-Footer Print Toner Save Mode Administrator Use Reprint Sleep Time...
Driver and Software ® Features in the printer driver (for Windows (For more information, see the Help text in the printer driver.) Note ® • The screens in this section are on based Windows XP. The screens on your computer will vary depending on your operating system.
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Driver and Software Paper Size From the drop-down list choose the Paper Size you are using. Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait Landscape Copies The copies selection sets the number of copies that will be printed. Collate With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.
Driver and Software Resolution You can choose the resolution as follows. 300 dpi 600 dpi HQ 1200 1200 dpi Note If you use the high quality 1200 dpi setting (1200 x 1200 dpi) the print speed will be slower. Print Setting You can manually change the print setting.
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Driver and Software Duplex / Booklet When you want to print a booklet or do duplex printing, use this function, and then from the Basic tab, choose a Duplex / Booklet (See Duplex printing on page 25). None Disable duplex printing. Duplex When you want to do duplex printing, use this function.
Driver and Software Paper Source You can choose Auto Select, Tray1, Tray2 , Tray3 , MP Tray or Manual and specify separate trays for printing the first page and for printing from the second page onwards. Tray2 and Tray3 are options. You must add Tray2 or Tray3 in the Accessories tab to select Tray2 or Tray3 from the driver. (See Accessories tab on page 44.) Advanced tab You can set the following in Printer Function:...
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Driver and Software Use Watermark You can put a logo or text into your documents as a watermark. You can choose one of the preset watermarks, or you can use a bitmap file or text that you have created. When you use a bitmap file as a watermark, you can change the size of the watermark and put it anywhere you like on the page.
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Driver and Software Header-Footer Print Lock Lock the current settings of the Header-Footer Print option to prevent changes being made. Other Print Options... You can set the following in Printer Function: Use Reprint Sleep Time Macro Page Protection Density Adjustment Error Message Printout Improve Print Output Use Reprint...
Setting (Min.) again. We recommend that you keep sleep mode on to save power. For more information about Sleep Time setting change, please visit the product page at http://solutions.brother.com/ and see "Information". Macro You can save a page of a document as a macro to printer memory. You can also execute the saved macro (you can use the saved macro as an overlay on any documents).
Driver and Software Density Adjustment Increase or decrease the print density. Note The Density Adjustment is not available when you set the Resolution to HQ 1200. Error Message Printout You can choose whether the printer reports problems by printing an error page. For details, see Error message printout on page 117.
Driver and Software Accessories tab Note From the Start menu, select Control Panel and then Printers and Faxes . Right-click the Brother HL- 5340D/HL-5350DN/HL-5370DW series icon and select Properties to access the Accessories tab. ® Printers for Windows 2000 users.
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Driver and Software Serial No. (3) By clicking Auto Detect, the printer driver will probe the printer and display its serial number. If it fails to receive the information, the screen will display "---------". Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver.
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You can access the Support dialog box by clicking Support... in the Printing Preferences dialog box. Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your printer. Genuine Supplies Website...(2) You can visit our website for original/genuine Brother supplies by clicking this button.
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This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on. Click the Start button, All Programs , Brother, your printer (e.g. Brother HL-5370DW), and then Status Monitor. ®...
• The screens on your computer may vary depending on your operating system. Device Settings tab Note From the Start menu, select Control Panel and then Printers and Faxes . Right-click the Brother HL- 5340D/HL-5350DN/HL-5370DW BR-Script3 icon and select Properties to access the Device Settings tab. ®...
Printing Preferences Note You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-5340D/HL-5350DN/HL-5370DW BR-Script3 Properties dialog box. Layout tab You can change the layout setting by choosing the settings for Orientation, Print on Both Sides (Duplex), Page Order and Page Per Sheet.
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Driver and Software Paper/Quality tab Choose the Paper Source. Paper Source You can choose Automatically Select, Auto Select, Tray1, Tray2 , Tray3 , MP Tray or Manual Feed. Tray2 and Tray3 are options. Downloaded from ManualsPrinter.com Manuals...
Driver and Software Advanced options Choose the Paper Size and Copy Count(1). Paper Size From the drop-down box choose the Paper Size you are using. Copy Count The copy selection sets the number of copies that will be printed. Set the Scaling and True Type Font settings (2). Scaling Specifies whether to reduce or enlarge documents, and by what percentage.
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Driver and Software You can change settings by choosing a setting in the Printer Features list (3): Print Quality You can choose the following print quality settings. 1200 dpi HQ 1200 600 dpi 300 dpi Media Type You can use the following types of media in your printer. For the best print quality, select the type of media that you wish to use.
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Receiving a print file or document or pressing Go will automatically wake up the printer to start printing. For more information about Sleep Time setting change, please visit the product page at http://solutions.brother.com/ and see "Information". Halftone Screen Lock Stops other applications from modifying the Halftone settings. The default setting is On.
Driver and Software ® Features in the printer driver (for Macintosh ® This printer supports Mac OS X 10.3.9 or greater. Note ® ® The screens in this section are based on Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system.
Driver and Software ® For Mac OS X 10.5 For more page setup options, click the disclosure triangle beside the Printer pop-up menu. Choosing printing options To control special printing features, choose the options in the Print dialog box. Downloaded from ManualsPrinter.com Manuals...
Driver and Software Cover Page You can make the following cover page settings: Print Cover Page If you want to add a cover page to your document, use this function. Cover Page Type Choose a template for the cover page. Billing Info If you want to add the billing information to the cover page, enter text in the Billing Info box.
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Driver and Software Layout Pages per Sheet Choose how many pages will appear on each side of the paper. Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. Border If you want to add a border, use this function. Two-sided See Duplex Printing on page 61.
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Driver and Software Print Settings You can change settings by choosing a setting in the Print Settings list: Basic tab Media Type You can change the media type to one of the following: Plain Paper Thin Paper Thick Paper Thicker Paper Bond Paper Transparencies Envelopes...
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Driver and Software Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Greyscale images. •...
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Receiving a print file or document or pressing Go will automatically wake up the printer to start printing. For more information about Sleep Time setting change, please visit the product page at http://solutions.brother.com/ and see "Information". Downloaded from ManualsPrinter.com Manuals...
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Driver and Software Duplex Printing Use duplex unit. Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided. Manual duplex Select Paper Handling. ® For Mac OS X 10.3 and 10.4 Choose Odd numbered pages and print. Turn the paper over and reload it in the tray, and then choose Even numbered pages and print.
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Driver and Software ® For Mac OS X 10.5 Choose Odd Only and print. Turn the paper over and reload it in the tray, and then choose Even Only and print. Status Monitor This reports the printer status (any errors that may happen with the printer) when printing. If you would like to turn the status monitor on.
Mac OS X 10.3 and 10.4) or Print & Fax (For Mac OS X 10.5). Before installing the BR-Script3 printer driver, delete from the Printer list any other Brother drivers that are for the same printer. ® For Mac OS X 10.3 and 10.4...
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Driver and Software Open the Utilities folder. Double-click the Printer Setup Utility icon. Click Add. ® For Mac OS X 10.3 users, go to e. ® For Mac OS X 10.4 or greater users, go to f. Downloaded from ManualsPrinter.com Manuals...
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Driver and Software Choose USB. Choose the model name and make sure that Brother is in Printer Model (Print Using), then select the model name that shows BR-Script in the Model Name (Model), and then click Add. ® For Mac OS X 10.3 users:...
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Driver and Software ® For Mac OS X 10.4 or greater users: From the Printer Setup Utility menu, choose Quit Printer Setup Utility. Downloaded from ManualsPrinter.com Manuals...
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Driver and Software ® For Mac OS X 10.5 From the Apple menu choose System Preferences. Select Print & Fax. Downloaded from ManualsPrinter.com Manuals...
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Driver and Software Click +. Choose the Printer Name and choose Select a driver to use... in Print Using, and then choose the Printer Name that shows BR-Script in Model Name, and click Add. Quit System Preferences. Downloaded from ManualsPrinter.com Manuals...
Run the Printer Setup Utility (from the Go menu, choose Applications, Utilities), then choose the printer you want to remove and remove it by clicking the Delete button. Drag the folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash.
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Driver and Software Drag the folder (from the Macintosh HD (Startup Disk), choose Library, Printers, Brother) into the Trash and then empty the Trash. ® Restart the Macintosh Downloaded from ManualsPrinter.com Manuals...
BRAdmin Professional 3 is a utility for more advanced management of network connected Brother devices. This utility can search for Brother products on your network and view the device status from an easy to read explorer style window that changes colour identifying the status of each device. You can configure network ®...
Web Based Management (web browser) is a utility for managing network connected Brother devices, using the HTTP (Hyper Text Transfer Protocol). This utility can view the status of Brother products on your network and configure the machine or network settings using a standard web browser that is installed on your computer.
Driver and Software ® Adobe Systems Incorporated. PostScript Language Reference, 3rd edition. Addison-Wesley Professional, 1999. ISBN: 0-201-37922-8 ® Adobe Systems Incorporated. PostScript Language Program Design. Addison-Wesley Professional, 1988. ISBN: 0-201-14396-8 ® Adobe Systems Incorporated. PostScript Language Tutorial and Cookbook. Addison-Wesley Professional, 1985.
Driver and Software Remote Printer Console Remote Printer Console is software to change many of the printer settings independently of your application. For example, you can change the settings for printer margin, sleep mode, character set and so on. These settings are then remembered and used by the printer.
Control Panel4 Control Panel LEDs (Light Emitting Diodes) This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors occur in the back of the printer.
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Control Panel Printer status Sleep mode The printer is in sleep mode. Pressing Go wakes up the printer from sleep mode to ready mode. Ready to print The printer is ready to print. Warming up The printer is warming up. The Status LED will turn on for 1 second and off for 1 second.
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Control Panel Printer status Receiving data The printer is either receiving data from the computer, processing data in memory or printing the data. The Status LED will turn on for 0.5 seconds and off for 0.5 seconds. Cooling down The printer is cooling down. Wait for a few seconds until inside of the printer has cooled down.
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Control Panel Printer status Drum life will end soon The drum unit is near the end of its life. We recommend that you get a new drum unit to replace the current one. See Replacing the drum unit on page 101. The Drum LED will turn on for 2 seconds and off for 3 seconds.
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Control Panel Printer status No tray The paper tray was not detected, install it, or ensure it is inserted correctly. Paper jam Clear the paper jam. See Paper jams and how to clear them on page 119. If the printer does not start printing, press Go. The Paper LED will turn on for 0.5 seconds and off for 0.5 seconds.
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Control Panel Printer status Front cover is open Close the front cover of the printer. Too many trays Maximum number of optional trays is two. Remove additional trays. Buffer error Check the cable connection between the PC and printer. Memory full The printer memory is full and the printer cannot print full pages of a document.
If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 15 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.
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For example, the LED indication below shows a fuser unit failure. Make a note of the indication, referring to the table on page 81, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call.
Control Panel Control panel buttons The control panel buttons have the following functions: Cancel printing Cancel only the printing job: If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the paper. Cancel all the received jobs: To delete all jobs, press and hold Job Cancel for about 4 seconds.
Control Panel Print a test page You can use the Go button or the printer driver to print a test page. Using the Go button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch.
Control Panel Print the Printer Settings page You can print the current settings using the control panel button or printer driver. Using the Go button Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in the Ready state.
Press Go twice. The printer will print a list of the internal fonts. Using the printer driver ® If you are using the Brother’s Windows printer driver, you can print a list of the internal fonts by clicking the Print Fonts button in the Support dialog.
Control Panel Default settings If you want to reset the print server back to its factory default settings (resetting all information such as the password and IP address information), follow these steps: Network default settings (HL-5350DN / HL-5370DW only) Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.
Options5 Options This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray SO-DIMM memory LT-5300 See Lower tray (LT-5300) on page 88. See SO-DIMM (memory module) on page 89. Lower tray (LT-5300) Two optional lower trays (Tray 2 and Tray 3) can be installed;...
SO-DIMM (memory module) For HL-5340D The HL-5340D printer has 16 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 528 MB by installing a dual in-line memory module (SO-DIMMs). For HL-5350DN / HL-5370DW The printers have 32 MB of standard memory and one slot for optional memory expansion.
Options Installing extra memory Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. IMPORTANT Be sure to turn off the printer power switch before you install or remove the DIMM. Remove the DIMM cover. Unpack the DIMM and hold it by its edges.
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Options Put the DIMM cover back on. Reconnect the interface cable to your printer. Plug the printer back in, and then turn on the power switch. Note To make sure that you have installed the DIMM properly, you can print the printer settings page that shows the current memory size.
Routine Maintenance6 Routine Maintenance You will need to replace certain parts and clean the printer regularly. Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. CAUTION When you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes...
Routine Maintenance Toner cartridge The life of the original toner cartridge that came with the printer may be either a standard or high yield toner cartridge , and depends on the model and country you bought the printer in. Standard toner cartridges print approximately 3,000 A4 or Letter-size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
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Replacing the toner cartridge Note • To ensure high quality printing, we recommend that you use only genuine Brother toner cartridges. When you want to buy toner cartridges, call your dealer. • We recommend that you clean the printer when you replace the toner cartridge. See Cleaning on page 105.
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Routine Maintenance Take out the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
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• Go to http://www.brother.eu/recycle/ for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
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Routine Maintenance Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge. IMPORTANT Wait to unpack the toner cartridge until immediately before you put it in the printer. If toner cartridges are left unpacked for a long time the toner life will be shortened.
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IMPORTANT For UK and other countries Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with genuine Brother branded toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother branded cartridges with this machine.
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Routine Maintenance Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times.
• For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust- free environment with adequate ventilation.
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Routine Maintenance Replacing the drum unit IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you replace the drum unit, clean the inside of the printer.See Cleaning on page 105. When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: Press the front cover release button and then open the front cover.
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Routine Maintenance IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Take out the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
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Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. Use neutral detergents when cleaning the printer. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine.
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Routine Maintenance Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. Note Make sure that you put in the toner cartridge properly, or it may separate from the drum unit. Put the drum unit and toner cartridge assembly back in the printer.
Routine Maintenance Cleaning Clean the outside and inside of the printer regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry, lint-free cloth.
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Routine Maintenance Wipe the outside of the printer with a dry, lint-free cloth to remove dust. Remove anything that is stuck inside the paper tray. Wipe the inside of the paper tray with a dry, lint-free cloth to remove dust. Put the paper tray back in the printer.
Routine Maintenance Cleaning the inside of the printer Turn off the printer power switch and then unplug the printer. Press the front cover release button and then open the front cover. Downloaded from ManualsPrinter.com Manuals...
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Routine Maintenance Take out the drum unit and toner cartridge assembly. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
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Routine Maintenance Wipe the scanner window with a dry, lint-free cloth. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover. Plug the printer back in, and then turn on the power switch. Downloaded from ManualsPrinter.com Manuals...
Routine Maintenance Cleaning the paper pick-up roller If the paper pick-up roller is stained, the printer may not feed paper. In that case, clean the paper pick-up roller as follows: Turn off the power switch and unplug the printer. Unplug the power cord and interface cable from the printer. Pull the paper tray out of the printer.
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Routine Maintenance Wipe the two paper pick-up rollers (1) inside the printer. Put the paper tray back in the printer. Make sure that you have turned off the power switch, and then connect the power cord and interface cable to the printer. Plug in the power cord and turn on the power switch of the printer.
Routine Maintenance Cleaning the corona wires Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Press the front cover release button and then open the front cover. Take out the drum unit and toner cartridge assembly. Downloaded from ManualsPrinter.com Manuals...
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Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting7 Troubleshooting You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on.
Troubleshooting Error messages in the Status Monitor The Status Monitor will report problems with the printer. Take the necessary action by referring to the following table. ® If you want to turn the status monitor on, see Status Monitor on page 47 (For Windows user) or Status ®...
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The RAMDISK size is set to 0 MB. Increase the RAMDISK size. Or there is no space to store jobs. Delete unnecesarry macos or fonts. Replace PF KitMP Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller and separation plate) for the MP tray. Replace PF Kit1 Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper pick up roller and separation plate) for Tray 1.
Troubleshooting Error message printout The printer can also report problems by printing an error message. Use the table below to identify and clear the error message. The default setting for the error message printout is off. If you want to turn the error message printout on, from the Advanced tab of the Windows printer driver click the Other Print Options..., and then choose Error Message Printout.
Troubleshooting Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. (See About paper on page 6.) Problem Recommendation The printer does not feed If there is paper in the paper tray, make sure it is straight. If the paper is curled, paper.
Troubleshooting Paper jams and how to clear them Jam MP tray / Tray1 / Tray2 / Tray3 / Inside If a paper jam occurs inside the MP tray or paper tray, the printer will flash the Error LED as shown below. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot.
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• Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. Open the front cover.
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Troubleshooting IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
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Troubleshooting Pull the jammed paper down and out of the printer. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. IMPORTANT Handle the toner cartridge carefully.
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Troubleshooting Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. Put the paper tray firmly back in the printer.
Troubleshooting Jam Rear / Duplex If a paper jam occurs behind the back cover (back output tray) or inside the duplex tray, the printer will flash the Paper LED as shown below. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustration.
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Troubleshooting Clear the jammed paper as follows. Press the cover release button and then open the front cover. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
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Troubleshooting Open the back cover. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). Using both hands, gently pull the jammed paper out of the fuser unit. CAUTION After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
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Troubleshooting Put the drum unit and toner cartridge assembly back in the printer (press firmly). Fully close the front and back covers. Pull the duplex tray completely out of the printer. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
See About paper on page 6. Put in a new drum unit. See Replacing the drum unit on page 101. The fuser unit may be contaminated. Call Brother Customer Service. Ghost Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
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The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 101. The fuser unit may be contaminated. Call Brother Customer Service. All black Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.
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Troubleshooting Examples of poor print Recommendation quality If the problem is not solved after printing a few pages, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit as follows: 1) Put the print sample in front of the drum unit, and find the exact position of the poor print.
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The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 94. Black lines down the page The fuser unit may be smudged. Call your dealer or Brother Customer Service. Printed pages have toner stains down the page.
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Troubleshooting Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See About paper on page 6. If you do not use the printer often, the paper may have been in the paper tray too long.
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Troubleshooting Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. Poor Fixing Choose Improve Toner Fixing mode in the printer driver. See Improve Print ®...
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Troubleshooting Examples of poor print Recommendation quality Lift up the Face-down Output Tray Support Flap 2 (Support Flap 2) (1). Curled Choose Reduce Paper Curl mode in the printer driver. See Improve Print ® Output in Advanced tab on page 39 (For Windows printer driver), Advanced ®...
Troubleshooting Solving print problems Problem Recommendation The printer prints unexpectedly Make sure that the printer cable is not too long. We recommend that you use a or it prints garbage data. parallel or USB cable that is no longer than 2 meters (6.5 feet). Make sure that the printer cable is not damaged or broken.
The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the Start button, All Programs , your printer, and then User’s Guide. You can also view the manuals in PDF format by accessing the Brother Solutions Center (http://solutions.brother.com/). ®...
® For Windows 2000: Click Start button, and select Settings and then Printers. 2) Right-click the Brother HL-XXXX BR_Script3 series icon and select Properties. 3) From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol. Downloaded from ManualsPrinter.com Manuals...
AppendixA Appendix Printer specifications Engine Model HL-5340D HL-5350DN HL-5370DW Technology Electrophotographic Standard (A4/Letter) Print speed Up to 30 ppm (A4 size) , Up to 32 ppm (Letter size) (A4 size/ Letter Auto Duplex (A4/Letter) Up to 13 sides per minute (6.5 sheets per minute) (A4 size)
Install from the supplied CD-ROM. ® Brother original Windows utility for printer and print server management. Download from http://solutions.brother.com/. Server based management utility. Download from http://solutions.brother.com/. Printer and print server management through Web Based Management (web browser).
Linux driver for CUPS printing system (x86, x64 environment) ® 2 3 Linux Linux driver for LPD/LPRng printing system (x86, x64 environment) Utilities Driver Deployment Wizard For the latest driver updates, visit http://solutions.brother.com/. ® Download the printer driver for Linux from http://solutions.brother.com/. ® Depending on Linux distributions, the driver may not be available.
Appendix Media specifications Model HL-5340D HL-5350DN HL-5370DW Media types Multi-purpose tray Plain paper, Bond paper, Recycled paper, Envelopes , Labels, Transparencies , Thick paper, Thin paper Paper tray Plain paper, Bond paper, Recycled paper, Transparencies , Thin paper Lower tray unit (Option)
Appendix Dimensions / weights Model HL-5340D HL-5350DN HL-5370DW Dimensions (W × D × H) 371 × 384 × 246 mm (14.6 × 15.1 × 9.7 in.) Weights Approx. 9.5 kg (20.9 lb) Other Model HL-5340D HL-5350DN HL-5370DW Power consumption Printing...
PowerPC G4/G5, 512 MB 1 GB Mac OS X 10.4.4 ® or greater Intel Core™ Processor ® Internet Explorer 5.5 or greater Third party USB/Parallel ports are not supported. For the latest driver updates, visit http://solutions.brother.com/. Downloaded from ManualsPrinter.com Manuals...
Appendix Important information for choosing your paper This section gives information to help you choose paper to use with this printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on page 8.) Before you buy a large quantity of paper Make sure that the paper is suitable for the printer.
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Appendix Print surface The characteristics of the face side and reverse side of a sheet of paper may vary a little. Usually, the opening side of the paper ream package is the print side. Follow the indications on the paper package.
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Appendix Paper size Envelope C5 162 × 229 mm B5 (JIS) 182 × 257 mm B5 (ISO) 176 × 250 mm B6 (ISO) 125 × 176 mm Folio 8.5 × 13 in. A4 Long 210 × 405 mm Envelope DL-L 220 ×...
Appendix Symbol and character sets For the HP LaserJet emulation modes, you can choose the symbol and character sets using a Web Based Management (web browser) or the Remote Printer Console software. How to use the Web Based Management (web browser) To use the Web Based Management (web browser), follow the steps below.
Appendix Symbol and character sets list OCR symbol sets When you choose the OCR-A or OCR-B font, the matching symbol set is always used. OCR A (0O) OCR B (1O) HP LaserJet mode ABICOMP Brazil / Portugal (13P) ABICOMP International (14P) Desktop (7J) Greek8 (8G) HP German (0G)
Appendix Quick reference for bar code control commands The printer can print bar codes in the HP LaserJet emulation modes. Print bar codes or expanded characters Code ESC i 27 105 1B 69 Format: ESC i n ... n \ Creates bar codes or expanded characters according to the segment of parameters ‘n ...
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Appendix Bar code, expanded character, line block drawing and box drawing n = ‘s0’ or ‘S0’ 3: 1 (default) n = ‘s1’ or ‘S1’ 2: 1 n = ‘s3’ or ‘S3’ 2.5: 1 This parameter chooses the bar code style as above. When the EAN 8, EAN 13, UPC-A, Code 128 or EAN 128 bar code mode is chosen, this bar code style parameter is ignored.
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Appendix Preset: Human readable line OFF All others This parameter shows whether the printer prints the human readable line below the bar code. Human readable characters are always printed with OCR-B font of 10 pitch and all the current character style enhancements are masked.
Appendix This parameter shows the height of bar codes or expanded characters as shown above. It can start with ‘h’, ‘H’, ‘d’, or ‘D’. The height of bar codes is shown in the ‘u’- or ‘U’-specified unit. The default setting of the bar code height (12 mm, 18 mm or 22 mm) is determined by the bar code mode selected by ‘t’...
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Appendix When EAN 8, EAN 13, or UPC A is selected with the parameter ‘t5’ or ‘T5’ Ten numbers ‘0’ to ‘9’ can be accepted as bar code data. The number of characters for bar codes is limited as follows: EAN 8: Total 8 digits (7 digits + 1 check digit) EAN 13: Total 13 digits (12 digits + 1 check digit) UPC A: Total 12 digits (11 digits + 1 check digit)
Appendix Box drawing ESC i ... E (or e) ‘E’ or ‘e’ is a terminator. Line block drawing ESC i ... V (or v) ‘V’ or ‘v’ is a terminator. Expanded character data start n = ‘l’ or ‘L’ Data that follows ‘l’ or ‘L’ is read as expanded character data (or labeling data). Expanded character data must end with the ‘...
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Appendix Table of Code (EAN) 128 set C Code(EAN) 128 set C describes an original command. The correspondence table is as follows. No. Code 128 Set C Input command No. Code 128 Set C Input command 0x00 0x34 0x01 0x35 0x02 0x36 0x03...
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Appendix Example Program Listings WIDTH "LPT1:",255 'CODE 39 LPRINT CHR$(27);"it0r1s0o0x00y00bCODE39?\"; 'Interleaved 2 of 5 LPRINT CHR$(27);"it1r1s0o0x00y20b123456?\"; 'FIM LPRINT CHR$(27);"it3r1o0x00y40bA\"; 'Post Net LPRINT CHR$(27);"it4r1o0x00y60b1234567890?\"; 'EAN-8 LPRINT CHR$(27);"it5r1o0x00y70b1234567?\"; 'UPC-A LPRINT CHR$(27);"it5r1o0x50y70b12345678901?\"; 'EAN-13 LPRINT CHR$(27);"it5r1o0x100y70b123456789012?\"; 'UPC-E LPRINT CHR$(27);"it6r1o0x150y70b0123456?\"; 'Codabar LPRINT CHR$(27);"it9r1s0o0x00y100bA123456A\"; 'Code 128 set A LPRINT CHR$(27);"it12r1o0x00y120bCODE128A12345?\";...
Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your printer needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
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Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
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Booklet printing ............31 BRAdmin Light ............71 HP LaserJet mode ............ 72 BRAdmin Professional 3 ........... 71 Brother Numbers (USA/Canada) ......158 BRPrint Auditor ............72 Incorrect paper size for auto DX ....... 79 BR-Script 3 mode ............72 BR-Script3 ..........
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Index Paper pick-up roller ..........110 Parallel interface ............73 PCL printer driver ............35 Plain paper ..............8 Power supply .............. 5 Print a test page ............84 Print overrun ............. 80 Printer driver ..........35 Printer Settings ............85 Processor ..............