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Phoenix service software
Context
If at any point during installation you get this message, Dongle is not found and installation cannot continue:
Figure 7 Dongle not found
Possible reasons may be defective or too old PKD-1 Dongle (five digit serial number Dongle when used with
FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power to it is not supplied by external charger.
Check the COM/parallel ports used first! After correcting the problem Installation can be restarted.
For more detailed information, please refer to Phoenix Help files. Each feature in Phoenix has its own Help
function, which can be activated while running the program. Press the F1 key or the feature's Help button to
activate a Help file.
Steps
1. Run the phoenix_service_sw_a15_2004_24_7_55.exe to start installation.
Figure 8 Preparing setup
Install Shield will prepare.
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Company Confidential
9235618 (Issue 2)
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