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Nokia Customer Care
Bluetooth troubleshooting
Introduction to Bluetooth troubleshooting
There are two main Bluetooth problems that can occur:
Problem
Detachment of the BT antenna.
A malfunction in the BT ASIC, BB ASICs or Phone's BT
SMD components.
The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the
phone's BB and then replace/fix the faulty component.
Location of the BT antenna
Page 6–42
Company Confidential
Copyright ©2005 Nokia. All Rights Reserved.
BB Troubleshooting and Manual Tuning Guide
Description
This would most likely happen if the device has been
dropped repeatedly to the ground. It could cause the
BT antenna to become loose or partially detached
from the PWB. (see next page for details about BT
antenna HW and Mechanics)
This is unpredictable and could have many causes
i.e. SW or HW related.
RM-36
Issue 1
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