Restrictions on Printer Sharing
These are restrictions that apply when you are using a printer in a network environment. Check the
restrictions for the environment you are using.
Restriction on setting up printer sharing
• If "ntprint.inf" is requested when you install the driver from Add Printer, specify the file as follows:
1. Start Explorer on the print server and on the client with the different architecture, paste the
following path in the address bar, and press Enter on the keyboard:
%windir%\system32\driverstore\
2. Right-click the FileRepository folder, and click Properties.
3. On the Sharing tab, click Share.
4. In the message window displayed on the print server, specify "ntprint.inf_xxxxxxxx" in the folder
that was shared in step 3, and click OK.
If there are multiples copies, select the file with the latest update date and time.
Restrictions on sharing and using a printer
• A print completion message may be displayed. To disable the message display, follow the procedure
below.
◦ If you are using Windows 10, Windows 8.1, Windows Server 2016, Windows Server 2012 R2, or
Windows Server 2012:
In the Devices and Printers window of the client system, select the printer from Printers, and
click Print server properties on the command bar.
Uncheck Show informational notifications for network printers on the Advanced tab, and
then restart the computer.
◦ If you are using Windows 7 or Windows Server 2008 R2:
In the Devices and Printers window of the client system, select the printer from Printers and
Faxes, and click Print server properties on the command bar.
Uncheck Show informational notifications for network printers on the Advanced tab, and
then restart the computer.
• The bi-directional communication function is disabled and the correct printer status may not be
recognized.
If a client user opens the printer driver properties and then clicks OK with the Enable bidirectional
support check box cleared on the Ports tab, the bidirectional communication function of the print
server may also be disabled.
In this case, check Enable bidirectional support check box on both the print server system and the
client system.
• When you print from a client system, the following functions cannot be used.
◦ Canon imagePROGRAF Preview
◦ Canon imagePROGRAF Free Layout
◦ Edit from PosterArtist Lite
• When the functions on the Maintenance tab cannot be set properly from a client system, they may be
grayed out. In this case, change the settings from the print server.
When you change the settings of the print server, you should delete the icon of the shared printer
from the client system, and then specify the shared settings again in the client system.
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