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Brother DCP-J572DW Reference Manual
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Brother DCP-J572DW Reference Manual

Brief explanations for routine operations
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Reference Guide
Brief explanations for routine operations
DCP-J572DW
MFC-J491DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

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Summary of Contents for Brother DCP-J572DW

  • Page 1 Reference Guide Brief explanations for routine operations DCP-J572DW MFC-J491DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals...

  • Page 2: For The Latest Driver Updates

    Visit support.brother.com/manuals. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.

  • Page 3: Questions Or Problems? Take A Look At Our Faqs, Solutions, And Videos Online

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information •...

  • Page 4: General Information

    General Information Control Panel Overview MFC-J491DW 1. 1.8"(44.9 mm) Liquid Crystal Display 3. Settings buttons (LCD) Clear/Back Displays messages to help you set up and use the machine. Press to go back to the previous menu level. 2. Mode buttons Settings Press to access the main menu.
  • Page 5 7. Start buttons Mono Start Press to configure the wireless settings while the machine is idle. • Press to start sending faxes in monochrome. a or b • Press to start making copies in Press to scroll through the menus and monochrome.
  • Page 6 DCP-J572DW 1. 1.8"(44.9 mm) Liquid Crystal Display d or c (LCD) • Press to move the cursor left or right Displays messages to help you set up and on the LCD. use the machine. • Press to either confirm or cancel a 2.
  • Page 7 • Press to start scanning documents (in colour or monochrome depending on the scan setting). Colour Start • Press to start making copies in full colour. • Press to start scanning documents (in colour or monochrome depending on the scan setting). Power On/Off Press to turn the machine on.

  • Page 8: Lcd Overview

    When the FaxAbility feature is turned on, the LCD displays [D/R]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned DCP-J572DW on, the print speed becomes slower. For more detailed information, see the The LCD shows the machine’s status when Online User's Guide.
  • Page 9 The wireless network is connected. A three-level indicator in each of the Home screens displays the current wireless signal strength. The wireless access point cannot be detected. The wireless setting is disabled. You can configure wireless settings by pressing WiFi on the control panel.

  • Page 10: Paper Handling

    Photo 2L Index card Envelopes Photo Printing surface: Face down Adjust the paper guides. Supported only in some countries. Photo Paper How to Load Paper Tray (DCP-J572DW) Photo Slide the whole output paper tray cover. Printing surface: Face Photo L down...

  • Page 11: Load Documents

    How to Load Paper Manual Feed Slot (DCP-J572DW) A4/Letter Printing surface: Face Executive B5/B6 (JIS) Adjust the manual feed A5/A6 slot paper guides. Photo Photo L/2L Index card Envelopes You can load only one sheet of paper into the manual feed slot at a time.

  • Page 12: Print From Your Computer

    Before attempting any printing operation, confirm the following: Print on Both Sides of the Paper • Make sure you have installed the Brother Automatically software and drivers. • Make sure the USB cable is connected correctly, or that you are connected to the network using your wireless access point/router.

  • Page 13: Copy A Document

    Copy Copy a Document Other Copy Options You can use various copy features by changing copy settings. Make sure you have loaded the correct size paper in the paper tray. Enlarge or Reduce Copied Images Load your document. (MFC-J491DW) Press (COPY).

  • Page 14: Before Scanning

    If the LCD prompts you to enter a PIN, use the control panel to enter the four- • Make sure you have installed the Brother digit PIN for the computer, and then press software and drivers. • Make sure the USB cable is connected...

  • Page 15: Photocapture Center

    Preview and Print Photos previous level. from Media Press OK. Related Models: DCP-J572DW To change the print settings, press a or Preview your photos on the LCD before you b to select the setting you want to print them. change, and then press OK. Press a or b to select the option you want, and then press OK.

  • Page 16: Before Faxing

    Internet connection, rather than a traditional Telephone Line Interference/ phone line. VoIP • Brother does not recommend the use of a VoIP line. VoIP limitations in Related Models: general can cause some functions of MFC-J491DW the fax machine not to work correctly.
  • Page 17 b. Select [Outgoing Call]. • If you are using the ADF, the machine starts scanning and sending the Press OK. document. c. Select the number you want, and • If you are using the scanner glass then press OK. and pressed Mono Start, the d.

  • Page 18: Choose The Correct Receive Mode

    Choose the Correct Receive Mode Related Models: MFC-J491DW You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
  • Page 19 Press Stop/Exit.

  • Page 20: Routine Maintenance

    Try cleaning the print The Print Quality check finishes. head again. If the print has not improved, • If lines are missing (see Poor, contact Brother customer service or your local below), press c to select [Yes]. Brother dealer. IMPORTANT DO NOT touch the print head.

  • Page 21: Check The Print Alignment From Your Brother Machine

    Check the Print this. Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, After the print alignment is adjusted adjust the print alignment.

  • Page 22: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 23: Error And Maintenance Messages

    See Related Information: Supply Specifications at the end of this section. Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer. Data Remaining Press Stop/Exit.
  • Page 24 After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down. Ink Absorber Full The ink absorber box must be replaced. Contact Brother customer service or your local Brother Authorised Service Centre to have your machine serviced.
  • Page 25 Error Message Action Jam B Front Remove the jammed paper. Repeat Jam B For more detailed information, see the Online User's Guide: Printer Front Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. Jam C Rear Remove the jammed paper.
  • Page 26 Error Message Action No Paper Fed Clean the paper pick-up rollers. Again For more detailed information, see the Online User's Guide: Clean the Paper Pick-up Rollers. The photo paper tray is in the wrong position. Return the photo paper tray to the Normal printing position when you use cut sheet paper.
  • Page 27 For more detailed information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. • (DCP-J572DW) Disconnect the machine from the power for several minutes, and then reconnect it. Unable to Scan XX •...

  • Page 28: Related Information

    Error Message Action Wrong Ink Colour Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions. Related Information • Telephone Line Interference/VoIP on page 15 • Supply Specifications on page 29...

  • Page 29: Enter Text On Your Brother Machine

    Appendix Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. DCP-J572DW You may need to enter text into the machine, for example, when you set the time and date. ABCA • Press a, b, d or c to select the number, letter or special character you want to select, and press OK.

  • Page 30: Supply Specifications

    Press the appropriate dial pad button the number of times shown in this reference table to access the character you want. Press Three Four Five Seven Eight Nine Button Time Times Times Times Times Times Times Times Times • To move the cursor to the left or right, press a, b, d or c to select , and then press Inserting spaces •...
  • Page 31 For more information about the replacement supplies, visit us www.brother.com/pageyield What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 32: For Australia Only

    For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
  • Page 33 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper (excludes cover) 　...

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