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Controller Specification
After installing Fiery Color Profile Suite, spectrometers cannot be
detected. ( Print Server )
[Symptom/Question]
After installing Fiery Color Profile Suite (hereinafter called "CPS"), spectrometers cannot be detected, and therefore, calibration
cannot be completed.
[Cause]
It is a known limitation of CPS.
The following direction is described in the CPS installation guide.
"Before installing Color Profiler Suite, you must disconnect any measurement instrument from the computer. Otherwise, the
software might not recognize the instrument after installation."
*NOTE: Inline color sensor of imagePRESS C10000VP series is excluded from measurement instrument mentioned above.
[Remedy/Answer]
Workaround:
Follow above direction when installing CPS.
If you install CPS with connecting spectrometer and encounter this problem, please uninstall CPS and re-install it after
disconnecting spectrometer.
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