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Canon imageRUNNER ADVANCE C5500 Series Service Manual page 493

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● Collect the network packet capture data
1. Check that the network packet capture files are stored on the USB memory device.
Two types of files are collected; a file in clear text format (xxx.cap) and a file in encrypted format (xxx.can).
2. Use free software to analyze the collected network packet capture data in clear text format (xxx.cap).
NOTE:
• When the analysis work fails, send the file in encrypted format (xxx.can) to the Support Dept. of your sales company.
• Captured data collected as plain text is discarded.
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6. Troubleshooting

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