Quick Reference Guide Quick Reference Guide Read this guide first. Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
User's Guide This guide, included as a PDF file in the Canon MP730/700 Setup CD-ROM, includes instructions on functions that can be performed directly from your machine as well as detailed information on memory cards.
Reading the documentation Installing the Utility Software To Install the Utility Software, in the [MP Setup] screen, click [Install Utility Software]. Software included in this CD-ROM: • Easy-WebPrint Easy-WebPrint is a plug-in program for Internet Explorer that allows you to print a whole web page without complicated settings.
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As you copy them, a start-up icon for each guide will be placed on the Windows desktop. Double-click the icon of the guide you want to open. NOTE • Go to the following folder if you want to delete the installed documentation. /Program Files/Canon/MP Drivers/MP730700 Preface...
Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Contents 1: Introduction Unpacking your machine ... 1-1 System requirements ... 1-2 Main components of the machine... 1-3 Operation panel of the machine ... 1-4 2: Document and print media handling Documents ... 2-1 Document requirements... 2-1 Loading documents... 2-1 Using the platen glass ...
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10: Troubleshooting Problems installing and removing software...10-1 Problems turning on the computer...10-2 Problems printing from your computer...10-2 Copying problems...10-2 Problems scanning ...10-3 Problems receiving faxes...10-3 Fax Model Problems sending faxes ...10-5 Fax Model Telephone problems ...10-7 Fax Model Problems using a memory card ...10-7 If nothing displays in the LCD (if there is no power)...10-9 If the power disconnects...
Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. Only the main points are described here. For detailed safety information, refer to the User’s Guide . WARNING •...
Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock.
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Then contact your local authorized Canon dealer or the Canon help line. • Do not use any highly flammable sprays near the machine.
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• Do not service the machine yourself except as specifically described in this guide. If further servicing is required, contact your local authorized Canon dealer or the Canon help line. • Keep the machine clean. Dust accumulation may prevent the machine from operating properly.
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5. If the supply cord of this equipment is damaged, it must be replaced by an approved Canon part. Please contact your authorized Canon dealer or the Canon help line. 6. Not all standard telephones will respond to incoming ringing when connected to the extension socket.
Chapter Introduction Unpacking your machine When you unpack your machine, check that you have the following components: ● MP730 Machine Fax Model ● Tray cover ● Ink tanks (Black, cyan, magenta, yellow) NOTE • A USB cable is not included. You must purchase a USB cable (less than 5 m/16 machine to a computer.
System requirements To successfully install and operate the software, your system must meet the following requirements: • CD-ROM drive, or access to one over a network connection • 256-color SVGA monitor or greater • Microsoft Internet Explorer version 4.01 or later (Service Pack 2 or later) •...
Operation panel of the machine Fax model shown here. q [Resume] key Resumes an operation after an error is corrected. in the ADF. In Use/Memory light Fax Model Blinks or lights during operation. Lights also when there are documents in the machine’s memory.
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!4 [Scan] key Scans a document to your computer according to the action selected. !5 [Photo Card] key Switches the machine to photo card print mode. !6 Numeric keys Enter numerical values as well as [T] key Fax Model Switches temporarily to tone dialing. !8 [Color] key Sets the machine for color copying and !9 [Stop/Reset] key...
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NOTE • The power cannot be turned off when the machine is operating or when the In Use/Memory light is on or blinking. • Your machine performs printhead cleaning every time you turn on the machine. This ensures optimum print quality, but also consumes a small amount of ink during the cleaning process. For this reason, it is recommended that you always leave your machine turned on, and only turn it off when instructed to do so in this guide, or when not using the machine for a long period of time (one month or more).
Chapter Document and print media handling Documents Document requirements For details on the documents you can load on the platen glass or scanning, and sending, refer to the User’s Guide. Fax Model Loading documents You can load your document on the platen glass or the type of document and the machine you are using ( Using the platen glass NOTE...
Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure to set the paper thickness lever: Press [Open] q and lift up the scanning unit Move the paper thickness lever to the appropriate setting.
Open the application from which you will print the document and select the command to print. (This in most cases will be [Print] in the File menu.) To print with the current printer driver settings, click the print button on the Toolbar. [Print] dialog box In the [Print] dialog box, in [Select Printer] or [Name], select the printer, then click [Preferences] or [Properties].
Setting the paper type and print quality/[Main] tab In the [Printer Properties] dialog box, on the [Main] tab, you can change settings such as print media type, paper source and print quality. [Media Type] Select the print media type (e.g. plain paper) for printing. Depending on the print media you select, the choices available for the other items will change.
( Software Guide). [Print Advisor] Select to use the Print Advisor to help you configure printer driver settings by answering a series of questions. The printer illustration at the left of the [Main] tab shows the current settings. More information For detailed information on all printing features, refer to the online help or the Software Guide.
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Printing from your computer —Basic operation Chapter 3...
• You cannot use Smart media that has less than 2 MB of memory. NOTE • The above cards are acceptable for this machine. However, due to varying specifications, Canon cannot guarantee that all card brands will be fully compatible.
Inserting/removing a memory card Inserting a memory card Follow this procedure to insert a memory card into the machine: IMPORTANT • The machine only recognizes one memory card at a time. Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them. •...
Removing a memory card Follow this procedure to remove a memory card: CAUTION • Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card. IMPORTANT •...
Printing methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: Print an index ( photographs in the memory card. • Note the number below the photograph(s) you want to print. All frames p.
Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually. When you print an index, a number A is assigned to each thumbnail. You will need these numbers to select the photographs you want to print in a larger format.
– <PLAIN PAPER> • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>. Press [OK]. I N D E X P H O T O A 4 Press [Start]. •...
S E L E C T P A P E R T Y P E P H O T O P A P E R P R O Use [2 2 2 ] or [3 3 3 3 ] to select the print media type. •...
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Insert the memory card as described on p. 4-2. Press [Photo Card]. Press [Menu]. Press [OK]. P H O T O P R I N T M O D E Use [2 2 2 ] or [3 3 3 3 ] to select <SINGLE FRAME>. Press [OK].
Use [2 2 2 ] or [3 3 3 3 ] to select <USER DATA>. Press [OK]. U S E R D A T A 1 . T E L R E G I S T R A T I O N 2 ] or [3 3 3 3 ] to select <SYSTEM SETTINGS>.
Chapter Copying —Basic operation Before copying Before copying, check the following: Does the document you want to copy meet the requirements for loading on the platen glass or ADF? Fax Model For details, see the User’s Guide. Is the correct print media loaded in the multi-purpose tray? For details, see the User’s Guide.
Adjusting the image quality (resolution) Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows: Press [Image Quality]. 2 ] or [3 3 3 3 ] to select the image quality. Use [2 2 •...
Print command. (In most Windows applications, the command is [Print] on the File menu.) [Print] dialog box In the [Print] dialog box, in the [Select Printer] or [Name] list, select [Canon MP730 FAX], then click [Print] or [OK]. Chapter 6...
In the [Send Fax] dialog box, enter the [Name] and [Fax] of the recipient, then click [Add to Recipient List]. • You can also send by just entering the [Fax] of the recipient. • You can only enter one recipient. •...
Fax Model Chapter Faxing with your machine —Basic operation Sending faxes from your machine Before sending faxes Before sending faxes from your machine, check the following: Does the document you want to send meet the requirements for loading on the platen glass or ADF? For details, see the User’s Guide.
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Press [OK]. U N I T T E L E P H O N E # T E L = Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces). • To enter a plus sign (+) before the number, press [#]. Press [OK] twice.
Follow this procedure to set the telephone line type: Press [Menu]. Use [2 2 2 ] or [3 3 3 3 ] to select <USER DATA>. Press [OK]. U S E R D A T A 1 . T E L R E G I S T R A T I O N 2 ] or [3 3 3 3 ] to select <FAX SETTINGS>.
Use [2 2 2 ] or [3 3 3 3 ] to select the resolution. • In black & white mode, select: – <B&W STANDARD> for text-only documents. – <B&W FINE> for fine-print documents. – <B&W PHOTO> for photographs. • In color mode select: –...
Press [OK] twice. N A M E Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-1. Press [OK]. To continue registering one-touch speed dialing keys, repeat the procedure from step 4.
Press [OK] twice. N A M E Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-1. Press [OK]. To continue registering coded speed dialing codes, repeat the procedure from step 6.
Receiving faxes to your machine Before receiving faxes to your machine Before receiving faxes, check the following: Is the power turned on? You cannot receive faxes if the power is turned off. Is the correct paper loaded in the multi-purpose tray? Load plain paper in the multi-purpose tray.
Receiving faxes manually If you have set <MANUAL MODE>, follow this procedure to receive a fax manually: Make sure you have set <MANUAL MODE> ( Make sure you have connected a telephone to your machine ( When the telephone rings, pick up the handset. •...
Chapter Scanning —Basic operation Scanning methods There are three methods of scanning images to your computer: Using the MP Toolbox Using a TWAIN- or WIA- (Windows XP) compliant Windows application Using the [Scan] key on the operation panel This section explains how to scan using the [Scan] key on the operation panel. Using the [Scan] key on the operation panel By pressing the [Scan] key on the machine, you can scan documents to your computer.
• Keep the printhead and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately. • Damage caused by using refilled ink tanks is not covered by Canon’s warranty. To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tank only.
Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( CAUTION • Do not replace ink tanks while the machine is printing or performing another operation. Follow this procedure to replace an ink tank: Make sure the power is turned on.
If there is no improvement. Step 4 Replace the ink tank(s) ( If there is no improvement. The printhead may be damaged. Contact your local authorized Canon dealer or the Canon help line. Chapter 9 Step 1 p. 9-4). The printhead is misaligned.
Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: Load A4 plain paper in the multi-purpose tray.
Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet. If you have printed the nozzle check pattern ( needs aligning, align it from the operation panel ( Guide). Follow this procedure to align the printhead from the operation panel: Load A4 plain paper in the multi-purpose tray.
When the horizontal pattern has been adjusted, the machine will print a vertical pattern. In column L on the printout, note which box has the most solid image. Note the value next to this box and use [2 2 C H A N G E V V A L U E GOOD SAMPLE Most solid Press [OK].
If you have other applications open, quit all of these and try reinstalling the software. 3. Have you installed an earlier version of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?) Remove the old version of the software following the instructions in the Software Guide of that version and try reinstalling the new version.
Cannot use the software after upgrading to Windows XP. If the software was installed in Windows 98/Me/2000 and you upgraded to Windows XP without removing the software, the machine may not be able to be recognized. Remove the software and then reinstall it ( Software Guide).
2. Has ink run out? If nothing prints or one of the colors does not print, check if the ink tanks are empty. Replace the ink tank(s) if necessary. Also, make sure the orange tape has been completely removed from the ink tanks. 3.
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4. Nothing is printed on the printout. Print the nozzle check pattern ( If the nozzle check pattern does not print properly, see User’s Guide. If the nozzle check pattern does print properly, see the items marked with your computer, p. 10-2. NOTE •...
Machine does not switch automatically between voice and fax reception. 1. Is <NET SW.>*, <FaxTel>, or <AnsMode> receive mode displayed on the bottom left of the LCD? There will be no automatic switching between voice and fax calls unless the receive mode is set to <NET SWITCH>*, <ANS.MACHINE MODE>, or <FAX/TEL AUTO SW>.
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2. Did you set the correct line type? You can still receive faxes even if the telephone line type is not set correctly. If you can receive but cannot send, check the telephone line type setting ( 3. Is there anything displayed in the LCD? If nothing is displayed, see p.
Telephone problems See below if you have problems using the telephone. Cannot dial. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-9. 2. Is the Alarm light blinking? If it is blinking, see p. 10-12. 3.
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Cannot write to the memory card (write protect error displayed in Windows). 1. Is the machine in photo print mode and the <CARD PROTECT> setting set to <ON>? Switch to a different mode and set the <CARD PROTECT> setting to <OFF> ( p. 4-9). Then turn the machine off and on again.
If nothing displays in the LCD (if there is no power) When you connect the power cord to the machine and wall outlet, and press [ON/OFF (1 sec.)], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initializing and you will not be able to use it.
Removing jammed paper If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam. If a paper jam occurs when receiving a fax, that fax will be stored in memory and Fax Model printed automatically when you clear the jam and press [Resume]. Removing jams in the paper output tray Follow this procedure to remove jams from the paper output tray: Gently pull any jammed paper out of the...
If there are repeated paper jams Paying attention to the following points, reload the paper. 1. Fan out the sheets of paper well so that they do not stick together. 2. Align the edges of the paper. 3. Adjust the paper guide correctly. 4.
If the problem has been resolved, the Alarm light will turn off. If the Alarm light still lights even after you have turned the power on again Contact your local authorized Canon dealer or the Canon help line. Error codes are printed in the ACTIVITY REPORT.
LCD messages Message (Error code) Cause Fax Model AUTO REDIAL The machine is waiting to redial the other party’s number because the line was busy or the recipient did not answer when you tried to send a document. Bk INK EMPTY The black ink tank in the printhead is empty.
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[Resume], contact the your local authorized Canon dealer or the Canon help line. Contact your local authorized Canon dealer or the Canon help line to have the waste ink tank replaced immediately. Clear the paper jam and reload paper in the multi-purpose tray.
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Message (Error code) Cause INSERT PHOTO CARD There is no memory card in the memory card slot. INVALID KEY/SETTING An invalid key was pressed or an invalid setting was selected. LOAD PAPER The multi-purpose tray is empty. Load paper in the multi-purpose tray. (PRESS START KEY) M INK EMPTY The magenta ink tank in the...
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Try switching to another mode or turning the machine off and on. If the message remains, contact your local authorized Canon dealer or the Canon help line. Install the printhead. Load paper in the multi-purpose tray, replace the ink tank(s), or clear the paper jam.
IMPORTANT • Attempting to repair the machine yourself may void the limited warranty. If you contact your local authorized Canon dealer or the Canon help line, make sure you have the following information ready: • Product name: imageCLASS MP730 or imageCLASS MP700 •...
Chapter Machine settings Printing a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see the User’s Guide. Accessing the machine settings Follow this procedure to change a setting: Refer to the lists on the following pages to find the setting you want to change.
Settings Menu: SPECIAL COPY Name Description 1. 2 on 1 Copies two pages on one page (A4- or letter-size only). — Copies without any borders (A4-, letter-, 4” × 6”, or 2. BORDERLESS COPY 5” × 7”-size only). 3. IMAGE REPEAT Prints multiple copies of an image on a single sheet.
Menu: USER DATA Name 1. TEL REGISTRATION Fax Model 1. 1-TOUCH SPD DIAL 2. CODED SPEED DIAL 3. GROUP DIAL 2. FAX SETTINGS Fax Model 1. USER SETTINGS 1. DATE & TIME 2. DATE SETUP 3. UNIT TELEPHONE # Enters the fax/telephone number printed on faxes you 4.
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Name Description 2. REPORT SETTINGS — 1. TX REPORT Enables/disables automatic printing of a transmission report after sending. PRINT WITH IMAGE If you select <PRINT ERROR ONLY> or <OUTPUT YES>, selects whether the first page of the fax is printed under the report (black &...
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Selects the direction of the reduction. DIMENSION 7. RX START SPEED Selects the speed at which the machine starts receiving. 33600bps 3. PRINTER SETTINGS — 1. QUIET MODE Enables/disables quiet printing mode. 2. EXTENSION AMOUNT For borderless printing or copying, selects the width cropped from the borders of the original image.
Name Description 4. SYSTEM SETTINGS — AUDIBLE TONES Fax Model 1. KEYPAD VOLUME Selects the beep volume when pressing keys on the operation panel. 2. ALARM VOLUME Selects the alarm volume. 2. CARD PROTECT Enables/disables overwriting memory card/stick data in all modes except photo print mode.
Menu: REPORTS/LISTS Fax Model Name Description 1. ACTIVITY REPORT Prints an ACTIVITY REPORT. 2. SPEED DIAL LIST — 1. 1-TOUCH LIST Prints the 1-TOUCH SPD DIAL LIST. SORTED OUTPUT Selects the order of the destinations in the list. <YES=(T)>: Prints the list in alphabetical order. <NO=(#)>: Prints the list in key order.
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Name Description SINGLE FRAME — FILE NO: Selects the file number. NUMBER OF PRINTS Selects the number of copies. SELECT PAPER SIZE Selects the print media size for the photograph. SELECT PAPER TYPE Selects the print media type for the photograph. BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables borderless printing for the photograph.
Appendix General specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards ADF capacity Fax Model Multi-purpose tray capacity Appendix Specifications 200–240V, 50/60 Hz • Maximum: Approx. 42.1 W Approx. 50.8 W Fax Model •...
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Printable areas Specifications Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
Ink tank colors/capacity * 1500 characters per page, normal text, at standard and plain paper mode with XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with XP printer driver. Appendix •...
Automatic fallback • Black & white: Approx. 3 seconds/page at 33.6 Kbps, ECM-MMR, transmitting from memory (Based on Canon FAX Standard Chart, standard mode.) • Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.) •...
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In Use/Memory light 1-4 Index printing 4-5, 4-6 Indicator light 1-3 Ink tank guidelines 9-1 replacing 9-2 when to replace 9-1 INSERT PHOTO CARD message 10-15 INVALID KEY/SETTING message 10-15 Jams removing document 10-11, 10-12 removing paper 10-10, 10-11 LCD 1-4 if nothing displays 10-9 messages 10-13 to 10-16 LOAD PAPER (PRESS START KEY) message 10-15...
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using memory card 10-7 PUT IN CARTRIDGE message 10-16 REC’D IN MEMORY message 10-16 Receive mode setting from machine 7-7 RECEIVE MODE menu 11-6 Receiving to machine problems 10-3 to 10-5 Redial/Pause key 1-5 Replacing ink tanks 9-2 REPORTS/LISTS menu 11-7 Resolution.
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.