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Dell PowerEdge T350 Installation And Service Manual
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Dell PowerEdge T350 Installation And Service Manual

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Dell EMC PowerEdge T350
Installation and Service Manual
Regulatory Model: E78S series
Regulatory Type: E78S001
October 2021
Rev. A00

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Summary of Contents for Dell PowerEdge T350

  • Page 1 Dell EMC PowerEdge T350 Installation and Service Manual Regulatory Model: E78S series Regulatory Type: E78S001 October 2021 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: About this document....................7 Chapter 2: PowerEdge T350 system overview................8 Front view of the system..............................9 Rear view of the system..............................12 Inside the system ................................16 Locating the Express Service Code and Service Tag....................17 System information label..............................
  • Page 4 Drives....................................38 Removing a drive blank.............................. 38 Installing a drive blank..............................38 Removing a drive carrier............................39 Installing the drive carrier............................40 Removing the drive from the drive carrier......................41 Installing the drive into the drive carrier........................42 Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier..............43 Installing a 3.5-inch adapter into a 3.5-inch drive carrier..................44 Removing a 2.5-inch drive from the 3.5-inch drive adapter................
  • Page 5 Installing the MicroSD card............................84 Optional internal USB card............................. 85 Removing the internal USB card..........................85 Installing the internal USB card..........................86 Optional internal USB memory key..........................87 Removing the internal USB memory key....................... 87 Installing the internal USB memory key ........................ 87 Power supply unit................................88 Hot spare feature................................
  • Page 6 Chapter 9: Getting help......................126 Recycling or End-of-Life service information......................126 Contacting Dell Technologies............................126 Accessing system information by using QRL......................126 Quick Resource Locator for PowerEdge T350 system..................127 Receiving automated support with SupportAssist ....................127 Chapter 10: Documentation resources..................128 Contents...

  • Page 7: Chapter 1: About This Document

    About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...

  • Page 8: Chapter 2: Poweredge T350 System Overview

    ● Up to eight 3.5-inch SAS/SATA hot swap drives NOTE: All instances of SAS, SATA drives are seen as drives in this document, unless specified otherwise. NOTE: For more information, see the Dell EMC PowerEdge T350 Technical Specifications on the product documentation page. Topics: •...

  • Page 9: Front View Of The System

    Information tag will also contain the iDRAC secure default password. System health and ID Indicates the system health. For more information, see the System health and indicator system ID indicator codes section. PowerEdge T350 system overview...
  • Page 10 Direct port The iDRAC Direct port is micro USB 2.0-compliant. This port enables (Micro-AB USB) you to access the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/ poweredgemanuals. NOTE: You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
  • Page 11 Enable you to install drives that are supported on your system. For more information about drives, see the Technical specifications section. NOTE: For more information, see the Dell EMC PowerEdge T350 Technical Specifications on the product documentation page. PowerEdge T350 system overview...

  • Page 12: Rear View Of The System

    Description Power supply unit (PSU PSU1 is the primary PSU of the system. For more information about the PSU configurations, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page. Power supply unit (PSU This is a secondary PSU or redundant PSU. For more information about the PSU configurations, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page.
  • Page 13 VGA port Enables you to connect a display device to the system. For more information about the VGA port, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page. Serial port Enables you to connect a serial device to the system. For more information about the Serial port, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page.
  • Page 14 Description Cabled power supply unit Enables you to connect to AC power source. For more information about the PSU configurations, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page. PCIe expansion card Enables you to connect PCI Express expansion cards. For more...
  • Page 15 VGA port Enables you to connect a display device to the system. For more information about the VGA port, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page. Serial port Enables you to connect a serial device to the system. For more information about the Serial port, see the Dell EMC PowerEdge T350 Technical Specifications on product documentation page.

  • Page 16: Inside The System

    Figure 5. Inside the system with redundant PSU 1. PIB (Power Interface Board) 2. PSU 3. PCIe expansion card 4. System board 5. Intrusion switch 6. Cooling fan 7. Memory module sockets 8. Heat sink 9. Backplane PowerEdge T350 system overview...

  • Page 17: Locating The Express Service Code And Service Tag

    Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. Figure 7. Locating the Express Service Code and Service tag 1. Information tag (front view) PowerEdge T350 system overview...

  • Page 18: System Information Label

    The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
  • Page 19 Figure 9. Electrical overview and icon legend Figure 10. Memory information and system tasks PowerEdge T350 system overview...
  • Page 20 Figure 11. System tasks PowerEdge T350 system overview...

  • Page 21: Chapter 3: Initial System Setup And Configuration

    Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: •...

  • Page 22: Options To Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.

  • Page 23: Resources To Install Operating System

    For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell EMC PowerEdge systems. Options to download firmware You can download firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section.

  • Page 24: Downloading Drivers And Firmware

    Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.

  • Page 25: Chapter 4: Minimum To Post And System Management Configuration Validation

    Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...

  • Page 26: Error Messages

    Table 9. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...

  • Page 27: Chapter 5: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 28: Before Working Inside Your System

    CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Before working inside your system...

  • Page 29: Installing The Front Bezel

    NOTE: The bezel key is part of the LCD bezel package. Steps 1. Unlock the bezel. 2. Holding the edges at the top, tilt the bezel to release from the system. 3. Unhook the bezel tabs from the slots at the bottom, and lift the bezel. Figure 12.

  • Page 30: System Feet

    Figure 13. Installing the front bezel System feet Removing the system feet Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Place the system on its side on a flat, stable surface. 3. Rotate the system feet inward. Steps 1.

  • Page 31: Installing The System Feet

    Figure 14. Removing the system feet Next steps Replace the system feet. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1.

  • Page 32: System Cover

    Figure 15. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1.

  • Page 33: Installing The System Cover

    Figure 16. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the front bezel. 3. Power off the system and any attached peripherals. 4. Disconnect the system from the electrical outlet and peripherals. 5.
  • Page 34 Figure 17. Installing the system cover Next steps 1. Place the system upright on its feet on a flat, stable surface. Install the front bezel. 3. Reconnect the peripherals, and connect the system to the electrical outlet and then power on the system. Installing and removing system components...

  • Page 35: Air Shroud

    Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions.

  • Page 36: Intrusion Switch Module

    Steps 1. Align the tabs on the air shroud with the slots on the system. 2. Lower the air shroud into the system until it is firmly seated. Figure 19. Installing the air shroud Next steps Follow the procedure listed in After working inside your system Intrusion switch module This is a service technician replaceable part only.

  • Page 37: Installing The Intrusion Switch Module

    Figure 20. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1.

  • Page 38: Drives

    Next steps Install the air shroud. 2. Follow the procedure that is listed in After working inside your system. Drives Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 39: Removing A Drive Carrier

    Figure 23. Installing a drive blank Next steps Replace the front bezel. 2. Follow the procedure listed in After working inside your system. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the front bezel.

  • Page 40: Installing The Drive Carrier

    Figure 24. Removing a drive carrier Next steps Replace the drive or a drive blank. Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 41: Removing The Drive From The Drive Carrier

    Figure 25. Installing a drive carrier Next steps Install the front bezel. Removing the drive from the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the front bezel. Remove the drive carrier. Steps 1. Using a Phillips 1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screw driver to remove the drive.

  • Page 42: Installing The Drive Into The Drive Carrier

    Figure 26. Removing the drive from the drive carrier Next steps Replace the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the front bezel. Remove the drive carrier.

  • Page 43: Removing A 3.5-Inch Drive Adapter From A 3.5-Inch Drive Carrier

    Figure 27. Installing a drive into the drive carrier Next steps Install the drive carrier. Install the front bezel. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Remove the drive carrier.

  • Page 44: Installing A 3.5-Inch Adapter Into A 3.5-Inch Drive Carrier

    Figure 28. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Replace a 3.5-inch adapter into a 3.5-inch drive carrier. Installing a 3.5-inch adapter into a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 45: Removing A 2.5-Inch Drive From The 3.5-Inch Drive Adapter

    Figure 29. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps Install the drive carrier. Removing a 2.5-inch drive from the 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions Remove the drive carrier.

  • Page 46: Installing A 2.5-Inch Drive Into The 3.5-Inch Drive Adapter

    Figure 30. Removing a 2.5-inch drive from the 3.5-inch drive adapter Next steps Replace a 2.5-inch drive into the 3.5-inch drive adapter. Installing a 2.5-inch drive into the 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 47: Optional Optical Drive

    Figure 31. Installing a 2.5-inch drive into the 3.5-inch drive adapter Next steps Install a 3.5-inch adapter into the 3.5-inch drive carrier. Install the drive carrier. Optional optical drive This is a service technician replaceable part only. Removing the optical drive blank Prerequisites 1.

  • Page 48: Installing The Optical Drive Blank

    Figure 32. Removing the optical drive blank from the optical drive cage Next steps Replace the optical drive blank install the optical drive. Installing the optical drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.

  • Page 49: Removing The Optical Drive

    Figure 33. Installing the optical drive blank into the optical drive cage Next steps Install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the optical drive Prerequisites 1. Follow the safety guidelines listed in Safety instructions.

  • Page 50: Installing The Optical Drive

    Figure 34. Removing the optical drive NOTE: If optical drive is not being replaced, install optical drive blank. Next steps Replace the optical drive. Installing the optical drive Prerequisites NOTE: Only slim 9.5 mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports.

  • Page 51: Drive Backplane

    This is a service technician replaceable part only. Drive backplane Depending on your system configuration, the drive backplanes supported are listed here: Table 12. Supported backplane option System Supported hard drives options PowerEdge T350 Up to 8 x 3.5-inch SAS/SATA (HDD/SSD) backplane Installing and removing system components...
  • Page 52 Figure 36. 8 x 3.5-inch drive backplane (front) 1. BP_DST_SA1 (SAS/SATA connector) Figure 37. 8 x 3.5-inch drive backplane (rear) 1. BP_PWR_1 (backplane power connector) Installing and removing system components...

  • Page 53: Removing The Drive Backplane

    Removing the drive backplane Prerequisites CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can replace them in the same location. 1. Follow the safety guidelines listed in Safety instructions. 2.

  • Page 54: Cooling Fans

    Remove the front bezel. Remove all the drives. CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. Remove the air shroud. 6. Disconnect the cables from the drive backplane. Steps 1.

  • Page 55: Installing The Cooling Fan

    2. Follow the procedure listed in Before working inside your system. Remove the air shroud. Steps 1. Disconnect the fan cable from the connector on the system board. 2. Holding the fan, press the side release tab, and slide the fan in the direction of the arrow that is marked on the fan to remove it from the system.

  • Page 56: Cable Routing

    Figure 41. Installing the cooling fan Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system. Cable routing Figure 42. 8 x 3.5-inch drive system Installing and removing system components...
  • Page 57 Table 13. Connector descriptions for 8 x 3.5-inch drive system From CTRL_SRC_SA1 (backplane controller connector on system BP_DST_SA1 (backplane signal connector) board) BOSS_PWR (BOSS S2 module power connector on system PWR_1 (BOSS S2 module power connector) board) SL2_PCH_PA2 (signal connector on system board) PCIe_1 (BOSS S2 module signal connector) SATA_ODD (optical disc drive SATA connector on system ODD (optical disc drive connector)
  • Page 58 Figure 44. Cable routing - redundant PSU Table 15. Connector descriptions for redundant PSU From SYS (system power connector on power interposer board) P1 (system power connector on system board) CPU (processor power connector on power interposer board) P2 (processor power connector on system board) SIG_PWR_1 (backplane power connector on power interposer BP_PWR_1 (backplane power connector) board)

  • Page 59: System Memory

    PIB (Power interposer board connector on system board) System memory System memory guidelines The PowerEdge T350 system supports DDR4 unregistered DIMMs (UDIMMs). System memory holds the instructions that are run by the processor. Your system contains four memory sockets. Two memory channels are allocated to the processor.

  • Page 60: General Memory Module Installation Guidelines

    Table 18. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating speed for DIMMs per Channel (DPC) UDIMM 8 GB/16 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s 32 GB DDR4 (1.2 V), 3200 MT/s 3200 MT/s NOTE: Dual rank UDIMMs with two DIMMs per channel (2 DPC) limits the speed to 2933 MT/s.

  • Page 61: Installing A Memory Module

    Steps 1. Locate the appropriate memory module socket. 2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket to fully open. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
  • Page 62 CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module; insert both ends of the memory module simultaneously. NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in only one orientation.

  • Page 63: Processor And Heat Sink Module

    Processor and heat sink module This is a service technician replaceable part only. Removing the heat sink Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1.

  • Page 64: Removing The Processor

    Removing the processor Prerequisites WARNING: The processor will be hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly held.

  • Page 65: Installing The Heat Sink

    CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful not to bend the pins in the socket. 2. Lower the socket lever and push it under the tab to lock it. NOTE: If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint-free cloth.
  • Page 66 Figure 52. Applying thermal grease on top of the processor 3. Align the captive screws on the heat sink with the hole on the system board. 4. Using the Phillips 2 screwdriver, tighten the captive screws on the heat sink in the order below: a.

  • Page 67: Expansion Cards

    When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Expansion card installation guidelines Figure 54.

  • Page 68: Removing An Expansion Card

    Table 20. Expansion card slots supported on the system board (continued) Processor PCIe slot Risers PCIe slot height PCIe slot length PCIe slot width connection Slot 2 Processor 1 Full height Full length (Gen4) Slot 3 Platform Controller Full height Half length (Gen3) Slot 4...
  • Page 69 Figure 55. Removing an expansion card 3. If the expansion card is not going to be replaced, install metal filler. 4. Tilt the metal bracket and tighten the captive screw. Figure 56. Installing the metal filler Installing and removing system components...

  • Page 70: Installing An Expansion Card

    NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next steps Replace an expansion card.

  • Page 71: Optional Boss S2 Module

    Figure 58. Installing an expansion card 5. Tilt the metal bracket and tighten the captive screw. Next steps 1. If required, reconnect the cables to the expansion card. Install the air shroud. 3. Follow the procedure listed in After working inside your system.

  • Page 72: Installing The Boss S2 Module Blank

    Figure 59. Removing the BOSS S2 module blank Next steps Replace the BOSS S2 module blank install BOSS S2 card module. Installing the BOSS S2 module blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 73: Removing The Boss S2 Card Carrier Blank

    Figure 60. Installing the BOSS S2 module blank Removing the BOSS S2 card carrier blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Press and pull the BOSS S2 card carrier blank out from the BOSS S2 module. Installing and removing system components...

  • Page 74: Installing The Boss S2 Card Carrier Blank

    Figure 61. Removing the BOSS S2 card carrier blank Next steps Replace the BOSS S2 card carrier blank install BOSS S2 card carrier. Installing the BOSS S2 card carrier blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.

  • Page 75: Removing The Boss S2 Module

    Figure 62. Installing the BOSS S2 card carrier blank Removing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the front bezel.
  • Page 76 Figure 63. Removing the BOSS S2 card carrier NOTE: If BOSS S2 card carrier is not being replaced insert BOSS S2 card carrier blank. 3. Using the Phillips 1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 SSD to the BOSS S2 card carrier. 4.
  • Page 77 Figure 65. Removing the BOSS module cage NOTE: If BOSS S2 module cage is not being replaced insert BOSS S2 module blank. 6. Using the Phillips 1 screwdriver remove the screw that secures the BOSS S2 module on BOSS module cage. 7.

  • Page 78: Installing The Boss S2 Module

    Figure 66. Removing the BOSS S2 module Next steps Replace the BOSS S2 module Install the BOSS S2 module blank. Installing the BOSS S2 module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
  • Page 79 Figure 67. Installing the BOSS S2 module NOTE: Remove BOSS S2 module blank, if installed. 2. Insert the BOSS S2 module and push the module horizontally towards the rear of the system. 3. Hold the module into place and tighten the captive screw. Installing and removing system components...
  • Page 80 Figure 68. Installing the BOSS S2 module 4. Align the M.2 SSD at an angle with the BOSS S2 card carrier. 5. Insert the M.2 SSD until it is firmly seated in the BOSS S2 card carrier. 6. Using the Phillips 1 screwdriver, secure the M.2 SSD on the BOSS S2 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 69.

  • Page 81: Optional Idsdm Module

    Figure 70. Installing the BOSS S2 card carrier Next steps 1. Connect the BOSS S2 power and signal cables to the connectors on the BOSS S2 module and system board. NOTE: Insert the BOSS S2 power and signal cable through the cable clip. 2.

  • Page 82: Installing The Idsdm Module

    Figure 71. Removing the IDSDM module Next steps Replace the IDSDM module. Installing the IDSDM module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 83: Microsd Card

    Figure 72. Installing the IDSDM module Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Install the air shroud. 3. Follow the procedure listed in the After working inside your system.

  • Page 84: Installing The Microsd Card

    Figure 73. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal.

  • Page 85: Optional Internal Usb Card

    Figure 74. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in After working inside your system. Optional internal USB card NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.

  • Page 86: Installing The Internal Usb Card

    Figure 75. Removing the internal USB card Next steps Replace the internal USB card. Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.

  • Page 87: Optional Internal Usb Memory Key

    Figure 76. Installing the internal USB card Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optional internal USB memory key Removing the internal USB memory key Prerequisites CAUTION:...

  • Page 88: Power Supply Unit

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.

  • Page 89: Installing A Power Supply Unit Blank

    Figure 77. Removing a power supply unit blank Next steps Replace the PSU blank install the PSU. Installing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. NOTE: Install the power supply unit (PSU) blank only in the second PSU bay. Remove the PSU.

  • Page 90: Installing A Power Supply Unit

    Steps Press the release latch, and holding the PSU handle slide the PSU out of the PSU bay. Figure 79. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1.

  • Page 91: Removing A Cabled Psu

    While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals. Removing a cabled PSU Prerequisites 1.
  • Page 92 Figure 81. Removing the PSU cage 4. Using a Phillips 2 screwdriver, remove the screw that secures the PSU into PSU cage. 5. Slide the PSU out of the PSU cage. Figure 82. Removing the cabled PSU Installing and removing system components...

  • Page 93: Installing The Cabled Psu

    Next steps Replace the cabled PSU. Installing the cabled PSU Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Unpack the replacement PSU. Steps 1. Slide the PSU into the PSU cage and align with screw hole on the PSU cage. 2.

  • Page 94: Power Interposer Board

    Figure 84. Installing the PSU cage Next steps 1. Connect all the power cables from the PSU to the system board and the drive backplane. 2. Route the power cables properly and secure them with cable clips. 3. Connect all the power cables from the PSU to the system board and the drive backplane. 4.

  • Page 95: Installing The Power Interposer Board

    Figure 85. Removing the power interposer board Next steps Replace the power interposer board (PIB). Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.

  • Page 96: System Battery

    Figure 86. Installing the power interposer board Next steps 1. Reconnect the power cables to the PIB and route the cables properly to avoid cable damage. Install the air shroud. Replace the PSU. 4. Follow the procedure that is listed in After working inside your system.
  • Page 97 Figure 87. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b.

  • Page 98: System Board

    a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e.
  • Page 99 Figure 89. Removing the screws from the system board 2. Using the system board holder, slide the system board toward the front of the chassis. 3. Incline the system board at an angle and lift the system board out of the chassis. Installing and removing system components...

  • Page 100: Installing The System Board

    Figure 90. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board. 1.
  • Page 101 Figure 91. Installing the system board 4. Using the Phillips 2 screwdriver, secure the system board to the system with screws. Installing and removing system components...
  • Page 102 Figure 92. Installing the screws into the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. Expansion cards Cooling fan IDSDM module (If removed) Internal USB (If removed) Processor Heat sink...
  • Page 103 Upgrading the Trusted Platform Module section 5. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals 6. Follow the procedure listed in After working inside your system.

  • Page 104: Trusted Platform Module

    Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ●...

  • Page 105: Initializing Tpm For Users

    Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
  • Page 106 Figure 94. Removing the system side cover 3. Pull out the tabs on both sides of the front faceplate and remove the front faceplate out of the system. NOTE: For easy removal of tabs on the left side of the faceplate, it is recommended to use screwdriver or plastic scribe. Installing and removing system components...
  • Page 107 Figure 95. Removing the front faceplate 4. To remove control panel cage: a. Press the side lever and slide out the control module cage from the system. b. Disconnect the cable from the control panel assembly. Figure 96. Removing the control panel cage Installing and removing system components...

  • Page 108: Installing The Control Panel Assembly

    5. To remove control panel assembly: a. Using a Phillips 2 screwdriver, remove the screws that secure the control panel assembly to the cage. b. Slide out and remove the control panel assembly from the cage. Figure 97. Removing the control panel assembly Next steps Replace the control panel assembly.
  • Page 109 Figure 98. Installing the control panel assembly 2. To install control panel cage: a. Connect the cable to the control panel assembly. b. Slide the control panel cage into the system until clicks into its place. Figure 99. Installing the control panel cage Installing and removing system components...
  • Page 110 3. Insert front faceplate tabs into the slots in the system and press until the front faceplate locks into place. Figure 100. Installing the front faceplate 4. Tilt at an angle and align the system side cover with the slots in the system, then slide the cover towards the front of the system until locks into place.
  • Page 111 Figure 101. Installing the system side cover Next steps 1. Connect the control panel cable and the control panel USB cable to the system board. NOTE: Secure the control panel cables with the cable tie to prevent it form being pinched or crimped. 2.

  • Page 112: Chapter 6: Upgrade Kits

    Upgrade Kits Upgrade kits for PowerEdge T350 The table lists the available After Point Of Sale [APOS] kits. Table 22. Upgrade kits Kits Related links to service instructions Memory modules Installing the memory module SSDs Installing the SSDs Processors Installing the processor...
  • Page 113 Table 23. BOSS S2 module kit components (continued) T350 (quantity) Components in kit BOSS signal cable BOSS power cable BOSS-S2 module 1 or 2* BOSS-S2 card carrier 1 or 2* M.2 SSD M.2 240 GB information label M.2 480 GB information label BOSS card filler Tech sheet To remove the BOSS blank :...
  • Page 114 Figure 103. Installing the BOSS S2 module blank To install the BOSS S2 module: 1. Install the BOSS S2 module . To install the BOSS S2 , see installing the BOSS S2 module steps 1 to 3. 2. Install the M.2 SSD. To install the M.2 SSD, see installing the BOSS S2 module steps 4 to 8.

  • Page 115: Idsdm Kit

    IDSDM kit The IDSDM kit contains one IDSDM card. For installation procedure of IDSDM, see installing the IDSDM module section. Figure 104. IDSDM port information Upgrade Kits...

  • Page 116: Internal Usb Card Kit

    Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB card section. Figure 105. Internal USB card port information Upgrade Kits...

  • Page 117: Chapter 7: Jumpers And Connectors

    Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.

  • Page 118: System Board Jumper Settings

    Table 24. System board jumpers and connectors (continued) Item Connector Description Slot 2: PCIe_G4_X16 CPU PCIe card connector 2 Slot 3: PCIe_G3_X1 PCH PCIe card connector 3 Slot 4: PCIe_G3_X4 PCH PCIe card connector 4 T_INTRUSION Intrusion connector SYSTEM FAN System cooling fan connector Processor socket PWR_CPU 1...

  • Page 119: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 120: Chapter 8: System Diagnostics And Indicator Codes

    For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it...

  • Page 121: Nic Indicator Codes

    Table 27. iDRAC Direct LED indicator codes iDRAC Direct LED Condition indicator code Solid green for two Indicates that the laptop or tablet is connected. seconds Blinking green (on for Indicates that the laptop or tablet connected is recognized. two seconds and off for two seconds) LED Indicator off Indicates that the laptop or tablet is unplugged.
  • Page 122 Figure 109. AC PSU status indicator 1. AC PSU handle 2. Socket 3. Release latch Table 29. AC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU.

  • Page 123: Non-Redundant Cabled Power Supply Unit Indicator Codes

    Table 30. DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU, and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU. Blinking green When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off.

  • Page 124: Drive Indicator Codes

    Table 31. Non-redundant AC PSU status indicator Power Indicator Pattern Condition Not lit Power is not connected or PSU is faulty. Green A valid power source is connected to the PSU and the PSU is operational. Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber).

  • Page 125: Using System Diagnostics

    Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.

  • Page 126: Chapter 9: Getting Help

    Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...

  • Page 127: Quick Resource Locator For Poweredge T350 System

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

  • Page 128: Chapter 10: Documentation Resources

    This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 129 Table 34. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...

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