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Routine Maintenance
Clean the Base Pad
Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there
are only a few sheets of paper left in the tray.
1. If the paper support flap is open, close it, and then close the paper support.
2. Pull the paper tray (1) completely out of the machine.
3. Clean the Base Pad (1) with a soft lint-free cloth moistened with water.
For MFC-J690DW, clean also the Base Pad (2) for the photo bypass tray with a soft lint-free cloth moistened
with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
2
1
In Canada, the photo bypass tray is called the photo paper tray.
4. Slowly push the paper tray completely into the machine.
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Clean Your Brother Machine
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Paper Handling and Printing Problems
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Clean Your Brother Machine
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> Clean the Base Pad
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