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How to Switch Paper Rolls
Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this
information when necessary, for example, when documents will not print as expected, etc.
If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in
the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
Whether paper roll 1 or paper roll 2 will be used, is determined through a sequence of judgment based on
the 7 conditions in the table below.
At such times, the Printer settings -> Paper-related settings -> Detect paper setting mismatch in the
Printer unit's Operation panel will switch to the result of the judgment based on the process described below.
•
If the Detect paper setting mismatch setting is set on Pause or Hold job
•
If the Detect paper setting mismatch setting is Display warning or Do not detect
Important
• If the lower roll unit is not loaded or if the roll unit that was set as the take-up unit is loaded, the roll
paper cannot be switched automatically.
Note
• If Error or On hold are displayed, replace the paper to match the requirements of the print job.
• In order to minimize paper waste, it is recommended that you configure the operation panel on the
Printer unit as indicated below.
In Printer settings -> Paper-related settings, set Roll paper auto switching to Identify size
In Paper settings display area -> (Each paper type) -> Paper settings -> Advanced, set
Detect paper width to Enable
• If, on the Device Settings tab, a checkmark appears next to Automatically switch paper sources
(paper size priority), do not follow the table below.
If the Detect paper setting mismatch setting is set on Pause or Hold job
Whether the paper roll loaded on the printer is
Condi-
long enough to print the paper size specified
tion 1
for the print job.
Whether the paper roll loaded on the printer
Condi-
matches the paper type specified for the print
tion 2
job. *1
Condition
Situation
Only one of either paper roll 1 or
paper roll 2 is long enough
Neither paper roll 1 nor paper roll
2 are long enough
Both paper roll 1 and paper roll 2
are long enough
On the Printer's menu, Manage
remaining roll amount is set on
Disable (length of the paper roll
cannot be determined)
Only one of either paper roll 1 or
paper roll 2 matches the paper
type
571
Judgment result
Select the paper
roll of sufficient
length
Error
To Condition 2
Select the paper
roll matching the
paper type
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Troubleshooting
