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Message Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer or on the touch screen for some errors. For
details on errors that have support code, see
If a message appears on the touch screen, see below.
Message Appears on Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Message Appears on Touch Screen
Check the message and take an appropriate action.
• Data of supported types are not saved.
◦ There is no image data saved on the memory card that can be read by this printer.
◦ The printer may not recognize the file if the file name or folder path contain certain characters.
Use only alphanumeric characters.
◦ Photo data edited or processed on a computer must be printed from the computer.
Note
• When a photo which has been processed on a computer is selected, "?" is displayed on the
touch screen.
• The card is currently writable from PC. Set to [Not writable from PC].
The card slot is set to Writable from USB PC.
You cannot print from the memory card when the card slot is set to Writable from USB PC. After
writing on the memory card, select Not writable from PC in Read/write attribute under Device user
settings.
• Power was not turned off correctly the last time. Press the
turning power off.
The printer may have been unplugged while the power was still on.
Tap OK on the touch screen.
List of Support Code for
420
Error.
button when
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