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Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If You Are Using iP110 series
Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the update button
Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
If your model has color LCD monitor
On the printer's Home screen, select
setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this
service to delete the service registration.
Setup (
Various settings) ->
131
Web service
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Table of Contents
Troubleshooting
