Contents Chapter 1: About this document....................8 Chapter 2: System overview......................9 Front view of the system..............................9 Left control panel view..............................11 Right control panel view............................. 12 Rear view of the system..............................13 Inside the system................................18 Locating the Express Service Code and Service Tag....................20 System information labels..............................
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System Setup..................................53 System BIOS.................................54 iDRAC Settings................................73 Device Settings................................74 Service Tag Settings..............................74 Dell Lifecycle Controller..............................74 Embedded system management..........................74 Boot Manager..................................74 PXE boot....................................74 Chapter 6: Minimum to POST and system management configuration validation......76 Minimum configuration to POST ..........................76 Configuration validation..............................
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Removing a 2 x 2.5-inch rear drive module cooling fan................... 102 Installing a 2 x 2.5-inch rear drive module cooling fan..................103 Removing a 4 x 2.5-inch rear drive module cooling fan................... 104 Installing a 4 x 2.5-inch rear drive module cooling fan..................105 Drives....................................106 Removing a drive blank............................
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Installing the full length expansion card risers....................255 Removing a GPU............................... 258 Installing a GPU................................. 260 Removing R1 and R4 paddle cards........................263 Installing R1 and R4 paddle cards..........................264 Optional serial COM port.............................. 266 Removing the serial COM port..........................266 Installing the serial COM port..........................267 Optional VGA port for Direct Liquid Cooling module.....................
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Chapter 11: Getting help......................328 Recycling or End-of-Life service information......................328 Contacting Dell Technologies............................328 Accessing system information by using QRL......................329 Quick Resource Locator for PowerEdge R760 system................... 329 Receiving automated support with Secure Connect Gateway (SCG).............. 329 Chapter 12: Documentation resources..................331 Contents...
About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
● Up to 12 x 3.5-inch SAS, SATA or 24 x 2.5-inch, 16 x 2.5-inch, 8 x 2.5-inch, or 2 x 2.5-inch(rear), 4 x 2.5-inch(rear) SAS, SATA, or NVMe (HDD/SSD) drives NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >...
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Figure 2. Front view of 16 x 2.5-inch drive system Figure 3. Front view of 8 x 2.5-inch drive system Figure 4. Front view of 12 x 3.5-inch drive system Table 1. Features available on the front of the system Item Ports, panels, and Icon...
You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel- based Virtual Machine (KVM), on a supported mobile device.
Direct The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC (Micro-AB USB) direct Micro-AB USB features. For more information, see the Integrated Dell port Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. NOTE: You can configure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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Table 5. Rear view of the system (continued) Item Ports, panels, or slots Icon Description NOTE: If the server stops responding during POST, press and hold the System ID button for more than five seconds to enter the BIOS progress mode NOTE: To reset the iDRAC (if not disabled on the iDRAC setup page by pressing F2 during system boot), press and hold the...
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Description Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. System Identification (ID) The System Identification (ID) button is available on the front and button back of the system.
Inside the system Figure 12. Inside the system 1. Backplane 2. Rear mounting front PERC module 3. Cooling fans 4. Air shroud 5. Memory DIMM sockets 6. Expansion riser 4 7. Expansion riser 3 8. Intrusion switch module 9. Power supply unit (PSU2) 10.
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Figure 13. Inside the system with full length risers and GPU shroud 1. Backplane 2. Rear mounting front PERC module 3. Cooling fans 4. GPU air shroud 5. Expansion riser 4 6. Expansion riser 3 7. Intrusion switch module 8. Power supply unit (PSU2) 9.
The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
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Figure 17. Service information System overview...
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Figure 18. Memory information System overview...
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Figure 19. Electrical overview System overview...
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Figure 20. LED behavior Figure 21. Icon legend System overview...
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Figure 22. Configuration and layout for 2.5-inch drive system Figure 23. Configuration and layout for 3.5-inch drive system System overview...
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Figure 24. System tasks Figure 25. Heat sink Figure 26. BOSS-N1 System overview...
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Figure 27. Express service tag System overview...
Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Supported operating systems • Cooling fan specifications • System battery specifications •...
Chassis dimensions Figure 28. Chassis dimensions Table 9. PowerEdge R760 chassis dimensions 482.0 mm (18.97 inches) 434.0 mm (17.08 86.8 mm (3.41 35.84 mm (1.41 700.7 mm (27.58 736.29 mm inches) inches) inches) With inches) Ear to rear (28.98 inches)
Supported processor Number of processors supported Gen Intel® Xeon® Scalable Processors Up to two PSU specifications The PowerEdge R760 system supports up to two AC or DC power supply units (PSUs). Table 12. PSU specifications Class Heat Frequency Voltage Current (A)
Cooling fan specifications Cooling options The PowerEdge R760 requires various cooling components that are based on processor TDP, storage modules, rear drives, GPU, and persistent memory to maintain optimum thermal performance. The PowerEdge R760 offers two types of cooling options: ●...
The PowerEdge R760 system uses one CR 2032 3.0 V lithium coin cell battery. Expansion card riser specifications The PowerEdge R760 system supports up to eight PCI express (PCIe) slots (six full lengths and two low profiles) on the system board.
The processor may reduce the performance of the rated DIMM speed. NOTE: Memory DIMM slots are not hot pluggable. Storage controller specifications The PowerEdge R760 system supports the following controller cards: Table 18. Storage controller cards Supported storage controller cards Internal controllers ●...
The optional serial connector card is installed similar to an expansion card filler bracket. VGA ports specifications The PowerEdge R760 system supports DB-15 VGA port on front panel and on rear I/O board (optional for Direct Liquid Cooling configuration). Technical specifications...
Video specifications The PowerEdge R760 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer. Table 21. Supported video resolution options Resolution Refresh rate (Hz) Color depth (bits) 1024 x 768 8, 16, 32 1280 x 800...
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Table 24. Continuous Operation Specifications for ASHRAE A4 Temperature Specifications Allowable continuous operations Temperature range for 5–45°C (41–113°F) with no direct sunlight on the equipment altitudes <= 900 m (<= Excursion Limited Operation 5-35°C (41-95°F) Continuous Operation 2953 ft) 35-40°C (95-104°F) 10% Annual Runtime 40-45°C (104-113°F) 1% Annual Runtime Humidity percent range 8% RH with -12°C (10.4°F) minimum dew point to 90% RH with 24°C (75.2°F) maximum dew...
Table 28. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.
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Table 31. Label reference (continued) Label Description HPR (Gold) High performance Gold (VHP) fan Heat sink Low profile Full height Direct Liquid Cooling NOTE: The ambient temperature of the configuration is determined by the critical component in that configuration. For example, if the processor's supported ambient temperature is 35°C (95°F), the DIMM is 35°C (95°F), and the GPU is 30°C (86°F), the combined configuration can only support 30°C (86°F).
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Table 32. Thermal restriction matrix for air cooled configuration (continued) 16 x 2.5- 16 x 16 x inch 24 x 8 x 2.5- Configuratio 2.5- 2.5- 2.5- backp inch 24 x 2.5-inch SAS 12 x 3.5-inch inch inch + 8 x inch lane NVMe...
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Table 33. Thermal restriction matrix for memory with air cooled configuration (non-GPU) 16 x 2.5- 16 x 16 x inch 24 x 8 x 2.5- 2.5- 2.5- SAS + 2.5- Configuration backpl inch 24 x 2.5-inch SAS 12 x 3.5-inch inch inch inch...
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Table 34. Thermal restriction matrix for rear NVMe drives with air cooled configuration (non-GPU) Configuration 24 x 2.5-inch SAS 12 x 3.5-inch 2 x 2.5-inch 4 x 2.5-inch 2 x 2.5-inch 4 x 2.5-inch Rear storage with rear fan with rear fan with rear fan with rear fan Drive type...
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Table 35. Thermal restriction matrix for GPU configurations (continued) 8 x 2.5- 16 x 2.5- 8 x 2.5- inch 24 x 2.5- 16 x 2.5- 16 x 2.5- 24 x 2.5- inch SAS + Configuration inch NVMe + inch backplane inch SAS inch NVMe inch SAS...
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NOTE: **In 16 x 2.5-inch NVMe configuration, for CPU TDP greater than 300 W supported ambient temperature is 30°C (86°F). NOTE: ***In 24 x 2.5-inch SAS/NVMe configuration and 16 x 2.5-inch SAS + 8 x 2.5-inch NVMe, for CPU TDP 270 W - 300 W and specific Low Temperature-case CPUs supported ambient temperature is 30°C (86°F).
A3/40°C (104°F) A4/45°C (113°F) Two PSUs are required in redundant mode. If there is PSU failure, system performance may be reduced. PCIe card Non-Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported. GPU/FPGA Not supported DIMM 128 GB, or greater capacity DIMMs are not supported.
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Table 41. Liquid cooling configurations thermal restriction for AHSRAE A3 and A4 (continued) ASHRAE A3/40°C (104°F) A4/45°C (113°F) DIMM 128 GB, or greater capacity DIMMs are not supported. PCIe SSD Not supported Front storage Not supported in 12 x 3.5-inch SAS configuration. Rear storage Not supported HPR SLVR fans are required in 2.5-inch configurations systems.
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
OpenManage Deployment Toolkit Dell OpenManage Deployment Toolkit User's Guide available https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals >...
Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User's Guide available at https:// www.dell.com/idracmanuals.
Table 46. System Setup Main Menu (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 47.
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Specify the FRM percentage by using the Fault Resilient Mode Memory Size[%] feature. When Dell NUMA Fault Resilient Mode (FRM) is enabled, a percentage of the installed memory in every NUMA node is configured to create a fault resilient zone for use by select hypervisors for host virtualization resilience.
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Table 49. Memory Settings details (continued) Option Description mapped out. When set to Enabled it can impact the system performance under certain workloads. This feature is applicable for x4 DIMMs only. This option is set to Enabled by default. Memory training When option is set to Fast and memory configuration is not changed, the system uses previously saved memory training parameters to train the memory subsystems and system boot time is also reduced.
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MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UMA Based Clustering It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is disabled or displays as Disabled, when Sub NUMA Cluster is either 2-way or 4-way.
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Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
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Table 50. Processor Settings details (continued) Option Description uncore power budgeting. This option is set to Enabled by default. Processor Core Speed Specifies the maximum core frequency of the processor. Processor Bus Speed Specifies the bus speed of the processor. NOTE: The processor bus speed option displays only when both processors are installed.
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Enables or disables the boot mode. The option is set to Non-RAID mode by default. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default.
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Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
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This field specifies the name of the NVMe-oF host NQN. Allowed input is in the following format: nqn.yyyy-mm.<Reserved Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
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Table 57. Network Settings details (continued) Option Description Host Security Key Path This field specifies the Host security key path. NVMe-oF SubSystem Settings This field controls the parameters for the NVMe-oF subsystem n connections. Table 58. PXE Device n Settings details Option Description Interface...
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Table 61. TLS Authentication Configuration screen details Option Description TLS Authentication Mode View or modify the device's boot TLS Authentication Mode. This option is set to One Way by default. None means the HTTP server and the client will not authenticate each other for this boot.
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Table 63. NVMe-oF SubSystem n Settings (continued) Option Description Security Enables or disables the security option for this NVMe-oF connection. This option is set to Disabled by default. Authentication Type Specifies the authentication type for this NVMe-oF connection. This option is set to None by default.
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To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge R760 system. The Serial Communication option is applicable only if the serial COM port is installed in the system. Table 65. Serial Communication details...
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Table 65. Serial Communication details (continued) Option Description On with Console Redirection, Off, Auto. This option is set to Auto by default. Serial Port Address Enables you to set the port address for serial devices. This option is set to either COM1 or COM2 for the serial device (COM1=0x3F8,COM2=0x2F8)and set to COM1 by default.
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Table 66. System Profile Settings details (continued) Option Description Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability or a specific speed. This option is set to Maximum Performance by default. Turbo Boost Enables or disables the processor to operate in the turbo boost mode.
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Table 67. System Security details (continued) Option Description Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system. Password Status Locks the system password. This option is set to Unlocked by default. TPM Information Indicates the type of Trusted Platform Module, if present.
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Table 69. System Security details (continued) Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. NOTE: The host system will not power on up until iDRAC Root of Trust (RoT) is completed, host power on will be delayed by minimum 90 seconds after the AC applied.
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Table 69. System Security details (continued) Option Description Deployed Mode Deployed Mode is the most secure mode. In Deployed Mode, PK must be installed and the BIOS performs signature verification on programmatic attempts to update policy objects. Deployed Mode restricts the programmatic mode transitions. Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images.
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message that the system has stopped functioning and must be turned off. Even after you turn off and restart the system, the error message is displayed until the correct password is entered. Deleting or changing system and setup password Prerequisites NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
This option cannot be set to Enabled, when the Boot mode is UEFI and Secure Boot is enabled. Dell Wyse P25/P45 BIOS Access Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. Power Cycle Request Enables or disables the Power Cycle Request.
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
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To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup. It does not pull any menu or allows managing of network devices. Pre-operating system management applications...
Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
Table 73. Configuration validation error (continued) Error Description Possible cause and Example recommendations missing element (cable, risers, etc). Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check.
Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Optional front bezel • System cover • Drive backplane cover • Air shrouds • Cooling fans •...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R760 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Optional front bezel NOTE: LCD panel is optional on the front bezel.
Figure 30. Removing the front bezel with the LCD panel Next steps Replace front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 31. Installing the front bezel with the LCD panel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.
Figure 32. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
Figure 33. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 34. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Figure 35. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system. Installing and removing system components...
Air shrouds Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
Figure 37. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud top cover Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 38. Removing the GPU air shroud top cover Next steps Replace the GPU air shroud top cover. Installing the GPU air shroud top cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 39. Installing the GPU air shroud top cover Next steps 1. Follow the procedure listed in After working inside your system. Removing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 40. Removing the GPU air shroud filler Next steps Replace the GPU air shroud filler. Installing the GPU air shroud filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 41. Installing the GPU air shroud filler Next steps Install the GPU air shroud top cover. 2. Follow the procedure listed in After working inside your system. Removing the GPU air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 42. Removing the GPU air shroud Next steps Replace the GPU air shroud. Installing the GPU air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 43. Installing the GPU air shroud Next steps Install the full length expansion risers. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system. Removing the 2 x 2.5-inch rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed.
Figure 44. Removing the 2 x 2.5-inch rear drive module air shroud Next steps Replace the 2 x 2.5-inch rear drive module air shroud. Installing the 2 x 2.5-inch rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 45. Installing the 2 x 2.5-inch rear drive module air shroud Next steps 1. Follow the procedure listed in After working inside your system. Removing the 4 x 2.5-inch rear drive module air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 46. Removing the 4 x 2.5-inch rear drive module air shroud Next steps Replace the 4 x 2.5-inch rear drive module air shroud. Installing the 4 x 2.5-inch rear drive module air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 47. Installing the 4 x 2.5-inch rear drive module air shroud Next steps 1. Follow the procedure listed in After working inside your system. Cooling fans Removing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 48. Removing the cooling fan cage assembly Next steps Replace the cooling fan cage assembly. Installing the cooling fan cage assembly Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage assembly.
Figure 49. Installing the cooling fan cage assembly Next steps 1. If removed, install the air shroud install the GPU air shroud. 2. Follow the procedure listed in After working inside your system. Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 50. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: The procedure to install standard (STD), high-performance silver grade (HPR SLVR), or high-performance gold grade (HPR GOLD) fan is same.
Figure 51. Installing a cooling fan Next steps 1. Follow the procedure listed in After working inside your system. Removing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
Figure 52. Removing a 2 x 2.5-inch rear drive module cooling fan Next steps Replace 2 x 2.5-inch rear drive module cooling fan. Installing a 2 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 53. Installing a 2 x 2.5-inch rear drive module cooling fan Next steps Install the 2 x 2.5-inch rear drive module air shroud. 2. Follow the procedure listed in After working inside your system. Removing a 4 x 2.5-inch rear drive module cooling fan Prerequisites 1.
Figure 54. Removing a 4 x 2.5-inch rear drive module cooling fan Next steps Replace 4 x 2.5-inch rear drive module cooling fan. Installing a 4 x 2.5-inch rear drive module cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 55. Installing a 4 x 2.5-inch rear drive module cooling fan Next steps Install the 4 x 2.5-inch rear drive module air shroud. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank Prerequisites 1.
Figure 56. Removing a drive blank Next steps Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel. Steps Slide the drive blank into the drive slot until the release button clicks into place. Figure 57.
Installing the drive carrier Prerequisites CAUTION: Before removing or installing a drive while the system is running, see the www.dell.com/ storagecontrollermanuals documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
1. Follow the safety guidelines listed in Safety instructions. Remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives into the system. Steps 1. Slide the drive carrier into the drive slot and push until the drive connects with the backplane. 2.
Figure 60. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Remove the drive blank. Steps 1.
Figure 61. Installing a drive into the drive carrier Next steps Install the drive carrier. Rear drive module Removing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 62. Removing the 2 x 2.5-inch rear drive module Next steps Replace the 2 x 2.5-inch rear drive module. Installing the 2 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 63. Installing the 2 x 2.5-inch rear drive module Next steps 1. Connect and route all the cables to the rear drive module. Install the drives. 3. If removed, install the air shroud. 4. Follow the procedure listed in After working inside your system.
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6. Disconnect the cables from the rear drive module. NOTE: Refer to cable routing section for more information. Table 77. Rear drive bay slot numbers Configurations with four rear drives Bay0 slot numbers Bay1 slot numbers 12 x 3.5-inch SAS/SATA + 4 x 2.5-inch SAS/ Slot 0, 1, 2 and 3 SATA 12 x 3.5-inch SAS/SATA + 4 x 2.5-inch NVMe...
Figure 64. Removing the 4 x 2.5-inch rear drive module Next steps Replace the 4 x 2.5-inch rear drive module. Installing the 4 x 2.5-inch rear drive module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Table 78. Supported backplane options System Supported hard drives options 2.5-inch (x 8) NVMe backplane 2.5-inch (x 8) SAS, or SATA backplane PowerEdge R760 3.5-inch (x 12) SAS or SATA backplane 2.5-inch (x 24) SAS, SATA, or NVMe backplane Installing and removing system components...
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Figure 66. 8 x 2.5-inch NVMe drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. BP_PWR_1 (backplane power and signal cable to system board) Figure 67. 8 x 2.5-inch drive backplane 1. BP_PWR_CTRL 2. BP_DST_SA1 (PERC to backplane) 3. BP_DST_PA1 (PCIe/NVMe connector) 4.
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Figure 69. 24 x 2.5-inch drive backplane (front view) Figure 70. 24 x 2.5-inch drive backplane (top view) 1. BP_CTRL 2. BP_PWR_1 (backplane power and signal cable to system board) 3. BP_DST_PA1 (PCIe/NVMe connector) 4. BP_PWR_2 (backplane power and signal cable to system board) 5.
11. BP_PWR_1 12. BP_DST_PA2 (PCIe/NVMe connector) 13. BP_DST_PB1 (PCIe/NVMe connector) 14. BP_DST_PA1 (PCIe/NVMe connector) Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.
Next steps Replace the drive backplane. Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. 4. If installed, remove the air shroud remove the GPU air shroud.
Install the drive backplane cover. 7. Follow the procedure listed in After working inside your system. Side wall brackets Removing the side wall bracket There are two side wall brackets on either side of the system. The procedure to remove is similar. Prerequisites 1.
Next steps Replace the side wall bracket. Installing the side wall bracket There are two side wall brackets on either side of the system. The procedure to install is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
2. If removed, install the air shroud install the GPU air shroud. 3. If removed, install the drive backplane cover. 4. Follow the procedure listed in the After working inside your system. Cable routings Figure 76. Configuration 0: 12 x 3.5-inch SAS/SATA with APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 77. Configuration 1: 12 x 3.5-inch SAS/SATA with APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 80. 12 x 3.5-inch SAS/SATA with APERC in Riser 2 Order From SIG_PWR_1 (system board power connector)
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Figure 78. Configuration 2: 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 81.
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Figure 79. Configuration 3: 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 82.
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Figure 80. Configuration 4: 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch NVMe with APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 83.
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Figure 81. Configuration 5: 12 x 3.5-inch SAS/SATA + 2 x 2.5-inch NVMe with APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 84.
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Figure 82. Configuration 6: 12 x 3.5-inch SAS/SATA + 4 x 2.5-inch SAS/SATA with APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 85.
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Figure 83. Configuration 7: 12 x 3.5-inch SAS/SATA + 4 x 2.5-inch NVMe with APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 86.
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Figure 84. Configuration 8: 8 x 2.5-inch NVMe NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 87. 8 x 2.5-inch NVMe Order From SL1_CPU2_PA1 (signal connector on system BP_DST_PA1 (backplane signal connector) board) SL2_CPU2_PB1 (signal connector on system...
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Figure 85. Configuration 9: 8 x 2.5-inch NVMe RAID with fPERC (H755N) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 88. 8 x 2.5-inch NVMe RAID with fPERC (H755N) Order From SL3_CPU1_PA2 (signal connector on system...
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Figure 86. Configuration 10: 8 x 2.5-inch NVMe RAID with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 89. 8 x 2.5-inch NVMe RAID with fPERC (H965i) Order From SL4_CPU1_PB2 (signal connector on system...
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Figure 87. Configuration 11: 8 x 2.5-inch Universal (SAS/SATA/NVMe) with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 90. 8 x 2.5-inch Universal (SAS/SATA/NVMe) with fPERC (HBA355i, H355, H755) Order From SL5_CPU2_PB3 (signal connector on system...
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Figure 88. Configuration 12: 16 x 2.5-inch NVMe RAID with fPERC (H755N) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 91. 16 x 2.5-inch NVMe RAID with fPERC (H755N) Order From SL1_CPU2_PA1 (signal connector on...
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Figure 89. Configuration 13: 16 x 2.5-inch NVMe NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 92. 16 x 2.5-inch NVMe Order From SL2_CPU2_PA1 (signal connector on system BP_DST_PA1 (backplane signal connector) board) SL1_CPU2_PB1 (signal connector on system...
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Figure 90. Configuration 14: 16 x 2.5-inch NVMe RAID with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 93. 16 x 2.5-inch NVMe RAID with fPERC (H965i) Order From SL1_CPU2_PB1 (signal connector on system board) CTRL_DST_PA1 (fPERC input...
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NOTE: An 8 x 2.5-inch NVMe backplanes with fPERC H965i should be assembled outside and inserted into the system, along with all necessary cables. Figure 91. Configuration 15: 16 x 2.5-inch SAS/SATA with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 92. Configuration 16: 16 x 2.5-inch SAS/SATA with fPERC (H965i) Table 95. 16 x 2.5-inch SAS/SATA with fPERC (H965i) Order From SL3_CPU1_PA2 (signal connector on system CTRL_DST_PA1 (fPERC input connector) board) SL4_CPU1_PB2 (signal connector on system CTRL_DST_PB1 (fPERC input connector) board) SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector)
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NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 96. 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe with fPERC (HBA355i, H355, H755) Order From SL1_CPU2_PB1 (signal connector on system BP_DST_PB1 (backplane signal connector)
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Table 97. 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe with fPERC (H965i) (continued) Order From SL4_CPU1_PB2 (signal connector on system CTRL_DST_PB1 (fPERC input connector) board) CTRL_SRC_SB1 (fPERC controller connector) BP_DST_SA1 (backplane signal connector) CTRL_SRC_SA1 (fPERC controller connector) BP_DST_SA1 (backplane signal connector) SIG_PWR_2 (system board power connector) BP_PWR_1 (backplane power connector) SL7_CPU1_PB4 (signal connector on system...
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Table 98. 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe with fPERC (HBA355i, H355, H755) (continued) Order From SL4_CPU1_PB2 (signal connector on system BP_DST_PB2 (backplane signal connector) board) SIG_PWR_2 (system board power connector) BP_PWR_1 (backplane power connector) SIG_PWR_0 (system board power connector) BP_PWR_1 (backplane power connector) Figure 96.
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Table 99. 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch NVMe with fPERC (H965i) (continued) Order From SIG_PWR_2 (system board power connector) BP_PWR_1 (backplane power connector) SIG_PWR_0 (system board power connector) BP_PWR_1 (backplane power connector) Figure 97. Configuration 21: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slots and fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 98. Configuration 22: 24 x 2.5-inch SAS/SATA with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 101. 24 x 2.5-inch SAS/SATA with fPERC (H965i) Order From SIG_PWR_1 (system board power connector)
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Figure 99. Configuration 23: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch NVMe with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 102. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch NVMe with fPERC (H965i) Order From SIG_PWR_1 (system board power connector)
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Figure 100. Configuration 24: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 103. 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with fPERC (H965i) Order From SIG_PWR_1 (system board power connector)
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Figure 101. Configuration 25: 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch SAS/SATA with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 104. 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch SAS/SATA with fPERC (H965i) Order From SIG_PWR_1 (system board power connector)
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Figure 102. Configuration 26: 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch NVMe with fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 105. 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch NVMe with fPERC (H965i) Order From SIG_PWR_1 (system board power connector)
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Figure 103. Configuration 27: 24 x 2.5-inch SAS/SATA dual controller with fPERC (H965i) and APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 106.
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Figure 104. Configuration 28: 24 x 2.5-inch SAS/SATA dual controller with fPERC (H965i) and APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 107.
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Figure 105. Configuration 29: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA dual controller with fPERC (H965i) and APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 106. Configuration 30: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA dual controller with fPERC (H965i) and APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 107. Configuration 31: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slot and fPERC (H965i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 110. 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slot and fPERC (H965i) Order From SL1_CPU2_PA1 (signal connector on system...
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Figure 108. Configuration 32: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slot and fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 111.
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Figure 109. Configuration 33: 24 x 2.5-inch SAS/SATA with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 112. 24 x 2.5-inch SAS/SATA with fPERC (HBA355i, H355, H755) Order From SIG_PWR_1 (system board power connector)
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Figure 110. Configuration 34: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch NVMe with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 113.
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Figure 111. Configuration 35: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 114.
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Figure 112. Configuration 36: 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch SAS/SATA with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 115.
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Figure 113. Configuration 37: 24 x 2.5-inch SAS/SATA + 4 x 2.5-inch NVMe with fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 116.
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Figure 114. Configuration 38: 24 x 2.5-inch SAS/SATA dual controller with fPERC (HBA355i, H355, H755) and APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 115. Configuration 39: 24 x 2.5-inch SAS/SATA dual controller with fPERC (HBA355i, H355, H755) and APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 116. Configuration 40: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA dual controller with fPERC (HBA355i, H355, H755) and APERC in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 117. Configuration 41: 24 x 2.5-inch SAS/SATA + 2 x 2.5-inch SAS/SATA dual controller with fPERC (HBA355i, H355, H755) and APERC in Riser 2 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 118. Configuration 42: 24 x 2.5-inch SAS/SATA with 8 universal (SAS/SATA/NVMe) slots and fPERC (HBA355i, H355, H755) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 121.
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Figure 119. Configuration 43: 24 x 2.5-inch SAS/SATA with 4 universal (SAS/SATA/NVMe) slots + 4 x 2.5-inch SAS/SATA with fPERC (HBA355i) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 120. Configuration 44: 16 x 2.5-inch (8 x SAS/SATA with fPERC (HBA355i, H355, H755) + 8 x NVMe RAID with fPERC (H755N)) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 121. Configuration 45: 16 x 2.5-inch (8 x SAS/SATA with fPERC (HBA355i, H355, H755) + 8 x NVMe RAID with fPERC (H965i)) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 122. Configuration 46: 16 x 2.5-inch (8 x SAS/SATA with fPERC (H965i) + 8 x NVMe RAID with fPERC (H755N)) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 123. Configuration 47: 16 x 2.5-inch (8 x SAS/SATA with fPERC (H965i) + 8 x NVMe RAID with fPERC (H965i)) NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order.
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Figure 124. Configuration 48: 24 x 2.5-inch (NVMe Gen4) Passive NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 127. 24 x 2.5-inch (NVMe Gen4) Passive Order From IO_RISER4(CPU2) (Riser 4 connector on system...
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Figure 125. Configuration 49: BOSS-N1 module in Riser 1 NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 128. BOSS-N1 module in Riser 1 Order From BOSS_PWR_MB (BOSS power connector on BOSS_PWR (BOSS module power...
Figure 126. Configuration 50: BOSS-N1 module in 4 x 2.5-inch rear drive module NOTE: Follow the sequential order as shown in the table to remove the cables, to install the cables follow the reverse sequential order. Table 129. BOSS-N1 module in 4 x 2.5-inch rear drive module Order From BOSS_PWR_MB (BOSS power connector on...
2. Slide the rear mounting front PERC module to disengage from the connector on the drive backplane. Figure 127. Removing the rear mounting front PERC module Next steps Replace the rear mounting front PERC module. Installing the rear mounting front PERC module Prerequisites 1.
Figure 128. Installing the rear mounting front PERC module Next steps 1. Connect all the cables, observe the cable routing. Install the cooling fan cage assembly. 3. If removed, install the air shroud install the GPU air shroud. Install the drive backplane cover.
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Figure 129. Removing the APERC module 4. If the APERC module is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Next steps Replace the APERC module. Installing the adapter PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If required, remove the air shroud remove the GPU air shroud.
System memory System memory guidelines The PowerEdge R760 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into eight channels per processor (two memory sockets per channel), 16 memory sockets per processor and 32 memory sockets per system.
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Figure 133. Memory channels Memory channels are organized as follows: Table 130. Memory channels Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots A1 Slots A7 Slots A3 Slots A5 and Slots A4 and Slots A6 Slots A2 and...
Table 132. Memory population rules (continued) Processor Configuration Memory population Memory population information B{12}, A{13}, B{13}, A{14}, traditional for 8 and 16 B{14}, A{15}, B{15}, A{16}, DIMMs installations for B{16} dual processor. ● Populate all the sockets with white release tabs first, followed by the sockets with black release tabs. ●...
Installing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.
4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly. . Shut down the system and ensure that the memory modules are firmly seated in the correct sockets. 5. Run the system memory test in system diagnostics. Processor and heat sink module This is a service technician replaceable part only.
Figure 137. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
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Figure 138. Removing the processor NOTE: Ensure to return the TIM break lever back to original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink.
Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud. Remove the processor heat sink module. Steps 1.
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Figure 141. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral design on the bottom of the heat sink.
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Figure 143. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...
Figure 144. Installing the heat sink onto the processor Next steps Install the processor heat sink module. Install the air shroud install the GPU air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink.
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Figure 145. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.
Figure 146. Set the anti-tilt wires to the locked position and tightening the nuts Next steps Install the air shroud install the GPU air shroud. 2. Follow the procedure listed in the After working inside your system. Removing the Direct Liquid Cooling module Prerequisites 1.
NOTE: Ensure that the anti-tilt wires on the DLC module are in locked position when loosening the captive nuts. 7. Set the anti-tilt wires on the DLC module to the unlock position and lift the DLC module from the system. NOTE: The numbers on the image do not depict the exact steps.
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Steps 1. Place the DLC module with the processor side facing up. 2. Using your thumb, lift the thermal interface material (TIM) break lever to release the processor from the TIM and retaining clip. 3. Holding the processor by the edges, lift the processor away from the retaining clip. NOTE: Ensure to hold the retaining clip to the heat sink as you lift the TIM break lever.
Figure 149. Removing the retaining clip Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the air shroud remove the GPU air shroud.
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Figure 150. Installing the retaining clip 3. Align the processor with retaining clip, by using your fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure that the processor is securely latched to the retaining clip. Figure 151.
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CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 152. Applying thermal grease 6.
NOTE: ● Ensure latching features on retaining clip, and DLC module are aligned during assembly. ● Ensure that the pin 1 indicator on the DLC module is aligned with the pin 1 indicator on the retaining clip before placing the DLC module onto the retaining clip. Figure 154.
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NOTE: Ensure that the DLC tubes and liquid cooling leak detection cable are placed towards the rear of the system. 2. Place the module on the processor slot and set all the anti-tilt wires to locked position (outward position). 3. Route the DLC tubes to the front of the system and along the DIMM latches. 4.
When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Expansion card installation guidelines Figure 156.
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Figure 171. Riser 4R 1. Slot 7 2. Slot 8 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
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NOTE: In Config11, R1 and R4 paddle cards do not have a physical PCIe slot. see R1 and R4 paddle card installation. Table 134. Configuration 0: No risers Card type Slot priority Maximum number of cards Inventec (LOM Card) Integrated slot Intel (OCP: 25Gb) Integrated slot Broadcom (OCP: 25Gb)
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Figure 172. Removing the expansion card riser 1 Figure 173. Removing the expansion card riser 3 Installing and removing system components...
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Figure 174. Removing the expansion card riser 2 Figure 175. Removing the expansion card riser 4 3. If the risers are not going to be replaced, install riser blanks, and if required tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
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Figure 176. Installing the Riser 1 blank Figure 177. Installing the Riser 2 blank Installing and removing system components...
Figure 178. Installing the Riser 3 blank Figure 179. Installing the Riser 4 blank Next steps Replace the expansion card riser. Installing the expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Install Riser 2 before installing Riser 1 and Riser 3. Install Riser 4 after installing Riser 3. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
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Figure 182. Removing the Riser 3 blank Figure 183. Removing the Riser 4 blank 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
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Figure 184. Installing the expansion card riser 2 Figure 185. Installing the expansion card riser 1 Installing and removing system components...
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Figure 186. Installing the expansion card riser 3 Figure 187. Installing the expansion card riser 4 Next steps 1. If required, reconnect the cables to the expansion card or system board. Install the air shroud install the GPU air shroud. 3.
Removing expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. Remove the air shroud remove the GPU air shroud.
For instructions, see the documentation accompanying the card. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1.
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Figure 190. Removing the filler bracket 3. Hold the card by edges, and align the card with the connector on the riser. 4. Insert the card firmly into the expansion card connector until seated. 5. Close the expansion card retention latch. 6.
Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card risers. Install the air shroud install the GPU air shroud. 4. Follow the procedure listed in After working inside your system. 5. Install any device drivers required for the card as described in the documentation for the card. Removing the full length expansion card risers Prerequisites 1.
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Figure 192. Removing the expansion card riser (Riser 1) Figure 193. Removing the expansion card riser (Riser 4) 2. If the risers are not going to be replaced, install riser blanks and tighten the captive screws. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 194. Installing the Riser 1 blank Figure 195. Installing the Riser 4 blank Next steps Replace the full length expansion card riser. Installing the full length expansion card risers Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Remove the GPU air shroud top cover. 5. If installed, remove the GPU air shroud filler. 6. If removed, install the GPU into the expansion card risers. NOTE: Full length risers are supported only in Riser 1 and Riser 4 slot. Install Riser4 first and then Riser1. Steps 1.
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2. To install the full length expansion card risers: a. For Riser 4 connect the GPU power cable to the connector PWR2_B and signal cable to the connector PSU2_SIG on the system board. b. For Riser 1 connect the GPU power cable to the connector PWR1_B and signal cable to the connector PSU1_SIG on the system board.
Figure 199. Installing the expansion card riser (Riser 1) Next steps 1. If applicable, connect the cables to the expansion card or system board. Install the GPU air shroud top cover. 3. Follow the procedure listed in After working inside your system.
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Figure 200. Removing GPU from Riser 1 2. To remove the GPU from Riser 4: a. Slide the expansion card latch on the riser. b. Press the tab, and pull the card holder from the riser. c. Tilt the expansion card holder latch on the riser. d.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
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Steps 1. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
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Figure 204. Installing GPU on Riser 1 3. To install the GPU on Riser 4: a. Connect the GPU power cable to the GPU card. b. Align the connector on the GPU with the connector on the riser. c. Insert the GPU into the riser until firmly seated. d.
NOTE: The GPU air shroud filler must be installed, if single-width GPU card or empty riser is used. Install the full length expansion card riser. Install the GPU air shroud top cover. 4. Follow the procedure listed in After working inside your system.
Figure 207. Removing the R4 paddle card Next steps Replace the paddle cards. Installing R1 and R4 paddle cards R1 and R4 paddle cards are supported on 24 x 2.5-inch NVMe Gen4 (passive) configuration only. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 208. Installing the R1 paddle card Figure 209. Installing the R4 paddle card Next steps 1. Connect the paddle card cables to the drive backplane. 2. Insert the paddle card cable into the side wall bracket. Install the cooling fan cage assembly.
Optional serial COM port This is a service technician replaceable part only. Removing the serial COM port The procedure to remove serial COM port from Riser 3 or 4 is same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 211. Removing the Serial COM port 5. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port The procedure to install serial COM port to Riser 3 or 4 is same. Prerequisites 1.
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Figure 212. Installing the serial COM port 3. Connect the serial COM port cable to the rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.
Optional VGA port for Direct Liquid Cooling module Removing the VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the air shroud remove the GPU air shroud.
Figure 215. Removing the VGA port 5. Install the filler bracket if not replacing the VGA port. Next steps Replace the VGA port. Installing the VGA port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Figure 216. Installing the VGA port 3. Connect the VGA port cable to the LC rear I/O board. 4. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 5.
Optional BOSS-N1 module Removing the BOSS-N1 module blank The removal of the BOSS-N1 module blank from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 219. Installing the BOSS-N1 module blank Removing the BOSS-N1 card carrier blank The removal of the BOSS-N1 card carrier blank from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 220. Removing the BOSS-N1 card carrier blank Next steps Replace the BOSS-N1 card carrier blank install BOSS-N1 card carrier. Installing the BOSS-N1 card carrier blank The installation of the BOSS-N1 card carrier blank to the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1.
Figure 221. Installing the BOSS-N1 card carrier blank Removing the BOSS-N1 module The removal of the BOSS-N1 module from the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 222. Removing the BOSS-N1 card carrier 3. Using the Phillips #1 screwdriver remove the M3 x 0.5 x 4.5 mm screw that secures the M.2 NVMe SSD to the BOSS-N1 card carrier. 4. Slide the M.2 NVMe SSD out from the BOSS-N1 card carrier. Figure 223.
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Figure 224. Removing the BOSS-N1 module 8. Press the metal clip to remove the BOSS-N1 signal cable from the BOSS-N1 module. 9. Remove the BOSS-N1 power cable from the BOSS-N1 module. Figure 225. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module Next steps Replace the BOSS-N1 module Install the BOSS-N1 module...
Installing the BOSS-N1 module The installation of the BOSS-N1 module to the Riser 1 and 4 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
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Figure 227. Installing the BOSS-N1 module 6. Align the M.2 NVMe SSD at an angle with the BOSS-N1 card carrier. 7. Insert the M.2 NVMe SSD until it is firmly seated in the BOSS-N1 card carrier. 8. Using the Phillips #1 screwdriver, secure the M.2 NVMe SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw.
Figure 229. Installing the BOSS-N1 card carrier Next steps 1. Follow the procedure listed in the After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type that is recommended by the manufacturer.
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Figure 230. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 231.
b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.
Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. NOTE: For information about the exact location of USB on system board, see System board jumpers and connectors...
Intrusion switch This is a service technician replaceable part only. Removing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser.
Remove the expansion card riser. NOTE: Ensure that you note the routing of the cable as you remove it from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.
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Figure 236. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Steps 1. If installed, remove the filler bracket.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R760 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system.
Removing a power supply unit adapter Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.
Figure 244. Removing a power supply unit Next steps Replace the PSU install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. Steps 1. Locate the TPM connector on the system board. For more information, see system board connectors 2.
4. Save the settings. 5. Restart your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
Figure 247. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label on the Express Service Tag with the iDRAC MAC address label of the replacement system board. 1.
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Figure 248. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM) NOTE: The TPM Module must be replaced only while installing new system board. Internal USB card (if removed) OCP card (if removed) Processor and heat sink module Direct Liquid Cooling module Memory modules R1 and R4 paddle cards (if removed)
Restoring the system using Easy Restore The Easy Restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
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Figure 249. Removing the LOM card and rear I/O board Figure 250. Removing the LOM card and liquid cooling rear I/O board Next steps Replace the LOM card and rear I/O board. Installing and removing system components...
Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O board is the same. Steps 1.
Figure 252. Installing the LOM card and Liquid cooling rear I/O board Next steps Install the system board. 2. Follow the procedure listed in After working inside your system. Control panel This is a service technician replaceable part only. Removing the right control panel Prerequisites 1.
Figure 253. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 254. Installing the right control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover. 4. If removed, install the air shroud install the GPU air shroud 5. Follow the procedure listed in After working inside your system.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 255. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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Figure 256. Installing the left control panel Next steps Install the side wall bracket. Install the cooling fan cage assembly. Install the drive backplane cover. 4. If removed, install the air shroud install the GPU air shroud 5. Follow the procedure listed in After working inside your system.
Installing a processor heat sink module Direct Liquid Cooling Module Risers Not available as APOS kits, upgrades offered only with the "Basic Deployment Upgrade of Dell Server" service Rail Offered, but without special service instructions Cable Management Arm (CMA) Offered, but without special service instructions NOTE: CMA is not supported in Direct Liquid Cooling configuration.
BOSS-N1 module kit The BOSS-N1 module supports up to two M.2 NVMe SSDs. Before you begin the installation or removal process, follow the safety guidelines before working inside the system instructions. Table 152. BOSS-N1 module kit components Components in kit R760 (quantity) BOSS-N1 controller card module BOSS-N1 card carrier...
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Figure 258. Installing the BOSS-N1 module blank To install the BOSS-N1 module: 1. To install the BOSS-N1 module , see installing the BOSS-N1 module steps 1 to 5. 2. To install the M.2 NVMe SSD and BOSS-N1 card carrier, see installing the BOSS-N1 module steps 6 to 10.
The GPU FL kit is available for the Customer. Depending on the kit ordered, the respective components are available. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
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Table 154. Cooling fan and foam requirement matrix (continued) System configuration Cooling fan Foam requirement w/GPU w/GPU 16 x 2.5-inch NVMe HPR GOLD 24 x 2.5-inch SAS/SATA HPR GOLD 16 x 2.5-inch SAS/SATA + 8 x 2.5-inch HPR GOLD NVMe 24 x 2.5-inch NVMe HPR GOLD NOTE:...
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Table 155. GPU power cable matrix (continued) Catego Supported GPUs Type Vendor Cable Cable quantity HL - Half Length, FH - Full Height, FL - Full Length NOTE: Maximum of two DW GPUs with power cables or a maximum of six SW GPUs are supported in a system based on riser configuration.
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After installing, follow the After working inside the system instructions. Upgrade Kits...
Internal USB card kit The internal USB card kit contains one internal USB card. For installation of internal USB card, see installing the internal USB card section. NOTE: Ensure to install the internal USB card in the IDSDM/USB card port and not in the J_R3_PCIE_PWR connector port.
Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
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Table 157. System board jumpers and connectors (continued) Item Connector Description IO_RISER3 (CPU2) Riser 3 B9, B1, B15, B7, B11, B3, B13, B5 DIMM for CPU 2 channels A, B, C, D SL10_PCH_SA1 SATA connector 10 IO_RISER2_A (CPU1) and IO_RISER2_B (CPU2) Riser 2 TPM connector OCP NIC 3.0 connector...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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Steps 1. Power off the system and all attached peripherals. Disconnect the system from the electrical outlet, and disconnect the peripherals. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. Replace the system cover.
System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
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Table 159. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action ● If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program. Ensure that none of the following conditions exist: ●...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.
If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.
The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..
NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status. The activity LED indicator indicates if data is flowing through the NIC, and the link LED indicator indicates the speed of the connected network. Figure 265.
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Table 167. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational. Blinking amber Indicates an issue with the PSU. Not powered on Indicates that the power is not connected to the PSU.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
Dell Embedded System Diagnostics NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics. The Embedded System Diagnostics provide a set of options for particular device groups or devices allowing you to: ● Run tests automatically or in an interactive mode ●...
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R760 system, to access information about PowerEdge R760. There is also another QRL for accessing product information located on the back of the system cover.
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Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
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Methods to download firmware and drivers section in this document. Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals >...