Contents Chapter 1: About this document....................8 Chapter 2: System overview......................9 Front view of the system..............................9 Rear view of the system..............................12 Inside the system ................................14 Locating the Express Service Code and Service Tag....................15 System information label..............................16 Rail sizing and rack compatibility matrix........................
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Device Settings................................67 Dell Lifecycle Controller..............................67 Embedded system management..........................67 Boot Manager..................................67 PXE boot..................................... 68 Chapter 6: Minimum to POST and system management configuration validation......69 Minimum configuration to POST ..........................69 Configuration validation..............................69 Error messages................................70 Chapter 7: Installing and removing system components .............. 71 Safety instructions................................71...
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Removing the front mounting front PERC module................... 105 Installing the front mounting front PERC module..................... 105 Rear drive module................................106 Removing the rear drive module..........................106 Installing the rear drive module..........................107 System memory................................108 System memory guidelines............................108 Removing a memory module............................110 Installing a memory module............................111 Processor and heat sink..............................113 Removing a heat sink..............................113...
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Viewing Home screen.............................. 208 Setup menu................................208 View menu.................................. 208 NIC indicator codes................................ 209 Power supply unit indicator codes..........................209 Drive indicator codes............................... 211 Chapter 13: Using system diagnostics..................212 Dell Embedded System Diagnostics..........................212 Running the Embedded System Diagnostics from Boot Manager..............212 Contents...
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Running the Embedded System Diagnostics from the Dell Lifecycle Controller........212 System diagnostic controls............................. 213 Chapter 14: System board diagnostic LED indicators..............214 Chapter 15: Enhanced Preboot System Assessment..............215 Chapter 16: Getting help......................217 Recycling or End-of-Life service information......................217 Contacting Dell Technologies............................217 Accessing system information by using QRL......................
About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
System overview The Dell™ PowerEdge™ R6625 (2S1U) is Dell's latest 2-socket, 1U rack servers designed to run complex workloads using highly scalable memory, I/O, and network options. The system features: ● Two AMD EPYC 4th Generation 9004 series processor with up to 96 cores ●...
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Description slots be used in troubleshooting the system. You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on a supported mobile device.
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You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters. You can also launch the virtual Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-based Virtual Machine (KVM), on a supported mobile device.
USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
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USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
USB devices to the system. Dedicated iDRAC9 Ethernet Enables you to remotely access iDRAC. For more information, port see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals. OCP NIC card The OCP NIC card supports OCP 3.0. The NIC ports are integrated on the OCP card which is connected to the system board.
Figure 8. Inside view of the PowerEdge R6625 with Liquid Cooling. 1. Front Storage cover 2. Fans 3. Memory 4. Direct Liquid Cooling module 5. System Board 6. RIO board 7. NIC 8. PSU 2 9. PSU 1 10. Front PERC module 11.
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
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Figure 10. Mechanical Overview System overview...
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Figure 11. Electrical information Figure 12. Memory information and system board connectors System overview...
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Figure 13. Jumper Settings Figure 14. QRL Figure 15. LED behavior System overview...
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Figure 16. Icon legend Figure 17. Configuration and layout for 2.5-inch drive system System overview...
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Figure 18. Configuration and layout for smart flow drive system Figure 19. BOSS-N1 and Fan Installation System overview...
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Figure 20. Express service tag System overview...
Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf. The document provides the information that is listed below: ●...
Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Chassis dimensions • System weight • Processor specifications • PSU specifications • Cooling fan specifications • Supported operating systems • System battery specifications •...
Chassis dimensions Figure 21. Chassis dimensions Table 7. PowerEdge R6625 chassis dimensions 482.0 mm (18.97 434.0 mm (17.08 42.8 mm (1.685 35.84 mm (1.4 751.48 mm (29.59 787.05 mm (30.99 inches) inches) inches) inches) With bezel inches)Ear to rear inches)Ear to PSU...
Supported processor Number of processors supported AMD EPYC 4 Generation 9004 Series processor Up to two PSU specifications The PowerEdge R6625 system supports up to two AC or DC power supply units (PSUs). Table 10. PSU specifications Class Heat Frequenc Voltage...
C13 power cord combined with C14 to C15 jumper power cord can be used to adapt 1800 W PSU. Cooling fan specifications The PowerEdge R6625 system supports up to four sets of standard or high-performance gold (HPR) cooling fans. NOTE: The R6625 includes dual fan module form factor.
The PowerEdge R6625 system uses one CR 2032 3.0-V lithium coin cell battery. Expansion card riser specifications The PowerEdge R6625 system supports up to 4 x PCIe Slots (with x8 or x16 lanes) and three PCI express (PCIe), both Gen 4 and Gen 5 expansion cards.
● 8 x 2.5-inch NVMe SSD drives. ● 10 x 2.5-inch hot-swappable SAS, SATA, or NVMe drives. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support >Browse all Products >...
On the system board, the supported OCP PCIe width is x8; when x16 PCIe width is ins talled, it is downgraded to x8. Serial connector specifications The PowerEdge R6625 system supports one optional card type serial connector, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
Environmental specifications Table 20. Continuous Operation Specifications for ASHRAE A2 Temperature Specifications Allowable continuous operations Temperature range for 10–35°C (50–95°F) with no direct sunlight on the equipment altitudes <= 900 m (<= 2953 ft) Humidity percent range 8% RH with -12°C minimum dew point to 80% RH with 21°C (69.8°F) maximum dew point (non-condensing at all times) Operational altitude de-...
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Table 23. Common Environmental Specifications for ASHRAE A2, A3 and A4 (continued) Temperature Specifications Non-operational temperature limits -40 to 65°C (-40 to 149°F) Non-operational humidity limits 5% to 95% RH with 27°C (80.6°F) maximum dew point Maximum non-operational altitude 12,000 meters (39,370 feet) Maximum operational altitude 3,048 meters (10,000 feet) Table 24.
Extended Ambient Temperature Guidelines The below tables provides the extended ambient temperature guidelines for various configurations listed below. Table 32. Extended Ambient Temperature Guideline: 10 x 2.5-inch storage configuration Dell PowerEdge Server Standard Dell PowerEdge Server Extended Dell PowerEdge Server Extended Operating Support (ASHRAE A2 Ambient 40°C Operating Support...
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Table 33. Extended Ambient Temperature Guideline: No Backplane Configuration Dell PowerEdge Server Standard Dell PowerEdge Server Extended Dell PowerEdge Server Extended Operating Support (ASHRAE A2 Ambient 40°C Operating Support Ambient 45°C Operating Support compliant) All options supported (ASHRAE A3 compliant) (ASHRAE A4 compliant) unless otherwise noted.
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Two power supplies are required. System performance may be A2 GPU is not supported reduced in the event of a PSU failure Non-Dell qualified peripheral cards and/or peripheral cards Two power supplies are required. System performance may be greater than 25 W are not supported reduced in the event of a PSU failure 85°C active optics cable or DAC cable is required...
Rails and cable management information The rail offerings for the PowerEdge R6625 consist of two general types: sliding and static. The cable management offerings consist of an optional cable management arm (CMA) and an optional strain relief bar (SRB). See the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
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● Support for tool-less installation in 19" EIA-310-E compliant square, un-threaded round hole racks including all generations of the Dell racks. Also supports tool-less installation in threaded round hole 4-post racks. ● Support for tool-less installation in Dell Titan or Titan-D racks ●...
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Dell racks. ● Support tooled installation in 19" EIA-310-E compliant threaded hole 4-post and 2-post racks. ● Support for tooled installation in Dell Titan or Titan-D rack. NOTE: ● Screws are not included with the static rail kit since racks are offered with various thread types. The screws are provided for mounting static rails in racks with threaded mounting flanges.
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Figure 29. Static rails in 2-post center mount configuration Installation in the Dell Titan or Titan-D racks For tool-less installation in Titan or Titan-D racks, the Stab-in/Drop-in Sliding rails (B13) must be used. This rail collapses down sufficiently to fit in the rack with mounting flanges that are spaced about 24 inches apart from front to back. The Stab-in/Drop-in Sliding rail allows bezels of the servers and storage systems to be aligned when installed in these racks.
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Figure 30. Sliding rails with CMA cabling Strain Relief Bar (SRB) The optional strain relief bar (SRB) for the PowerEdge R6625 organizes and supports cable connections at the rear end of the server to avoid damage from bending. Figure 31. Cabled strain relief bar ●...
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Figure 32. Installing the system in Drop-in sliding rails Stab-in design means that the inner (chassis) rail members must first be attached to the sides of the system and then inserted into the outer (cabinet) members installed in the rack. For a 2U systems, this is a two person lift. Installing system into the rack (option A: Drop-In) 1.
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2. Locate the rear rail standoff on each side of the system and lower them into the rear J-slots on the slide assemblies. 3. Rotate the system downward until all the rail standoffs are seated in the J-slots. Figure 34. Rail standoffs seated in J-slots 4.
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Figure 36. Pull out the intermediate rail Table 37. Rail component label Number Component Intermediate rail Inner rail 3. Attach the inner rails to the sides of the system by aligning the J-slots on the rail with the standoffs on the system and sliding forward on the system until they lock into place.
Figure 39. Slide system into the rack Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information.
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator and improve the overall availability of Dell servers. iDRAC alerts you to system issues, helps you to perform remote management, and reduces the need for physical access to the system.
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Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.
System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 41. System BIOS details Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag.
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Table 42. System Information details (continued) Option Description System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. AGESA Version Specifies the AGESA reference code version. SMU Version Specifies the SMU firmware version.
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Table 44. Processor Settings details (continued) Option Description IOMMU Support Enable or Disable IOMMU support. It is required to create IVRS ACPI table. This option is set to Enabled by default. Kernel DMA Protection When this option is set to Enabled, using IOMMU, BIOS, and the Operating System will enable direct memory access protection for DMA capable peripheral devices.
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Table 44. Processor Settings details (continued) Option Description Configurable TDP Allows the reconfiguration of the processor Thermal Design Power (TDP) levels based on the power and thermal delivery capabilities of the system. TDP refers to the maximum amount of power the cooling system is required to dissipate. This option is set to Maximum by default.
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Dell Qualified NVMe drives always use the UEFINVMe driver built into the Dell EROS. When this option is set to 'All Drives', the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell. The option is set to Dell Qualified Drives by default.
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Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive.
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2. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 3. Click Exit, and then click Yes to save the settings on exit. NOTE: You can also enable or disable boot order devices as needed.
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Table 52. HTTP Device n Settings details (continued) Option Description Prefix Length: IPv6 Prefix Length (0-128) for this HTTP Device. VLAN Enables VLAN for HTTP device. This option is set to Enable or Disable. This option is set to Disable by default. VLAN ID Shows the VLAN ID for the HTTP device VLAN Priority...
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Integrated Devices To view the Integrated Devices screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Integrated Devices. Table 56. Integrated Devices details Option Description User Accessible USB Ports Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports;...
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Table 56. Integrated Devices details (continued) Option Description system initializes the timer. When this option is set to Disabled (the default), the timer does not have any effect on the system. Memory Mapped I/O Limit Controls where MMIO is mapped. The 1 TB option is designed for specific OS which cannot support MMIO over 1 TB.
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Table 57. Serial Communication details (continued) Option Description setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
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Table 58. System Profile Settings details (continued) Option Description Power Profile Select High performance Mode(default): Favors core performance. All DF P-States are available in this mode and the default DF P-State and DLWM algorithms are active. Efficiency Mode: Configures the system for power efficiency. Limits boost frequency available to cores and restricts DF P-States available in the system.
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Table 60. System Security details (continued) Option Description When set to Enabled, the storage and endorsement hierarchies can be used. When set to Disabled, the storage and endorsement hierarchies cannot be used. When set to Clear, the storage and endorsement hierarchies are cleared of any values and then reset to Enabled.
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Table 60. System Security details (continued) Option Description If the current Table 61. Secure Boot Mode mode is set to User Mode, the Options Descriptions available options User In User Mode, PK must be installed, and BIOS are User Mode, Mode performs signature verification on programmatic Audit Mode, and...
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NOTE: Password protection does not take effect until the system reboots. Using your system password to secure your system About this task If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1.
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● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password. For more information, see the System Security Settings screen section. ● You cannot disable or change an existing system password. NOTE: You can use the password status option with the setup password option to protect the system password from unauthorized changes.
Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
Table 64. Boot Manager details (continued) Option Description System Utilities Enables you to launch System Utilities menu such as Launch Diagnostics, BIOS update File Explorer, Reboot System. PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.
Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell system. Topics: • Minimum configuration to POST • Configuration validation Minimum configuration to POST The components listed below are the minimum configuration to POST: ●...
Table 65. Configuration validation error (continued) Error Description Possible cause and Example recommendations Comm Error A configuration element is not responding System management Comm Error: Backplane 2 to iDRAC using the management interface sideband communication while running an inventory check. Unplug AC Power, reseat the element and replace the element if the problem...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R6625 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Optional front bezel NOTE: LCD panel is optional on the front bezel.
Figure 40. Removing the front bezel Next steps Replace the front bezel. Installing the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 41. Installing the front bezel System cover Removing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the system, and any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals. Steps 1.
Figure 42. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
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Figure 43. Installing the system cover Next steps 1. Follow the procedure listed in After working inside your system. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Figure 44. Removing the drive backplane cover Next steps Replace the drive backplane cover. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the drive backplane cover with the guide slots on the system. 2.
Figure 45. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system.. Control panel Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Figure 46. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 47. Installing the right control panel Next steps Install the drive backplane cover. 2. If removed, Install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 48. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 49. Installing the left control panel Next steps Install the drive backplane cover. 2. If removed, Install the air shroud. 3. Follow the procedure listed in After working inside your system. VGA module Removing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 50. Removing the VGA module Next steps Replace the VGA module. Installing the VGA module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. If installed, Remove the front bezel.
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Figure 51. Installing the VGA module Next steps 1. Route the VGA cable, close the cable latch, and connect the VGA cable to the connector on the system board. 2. Route and connect the right control panel cable. 3. If removed, Install the air shroud.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions.
Figure 53. Removing the air shroud from the rear drive module Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
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Figure 54. Installing the air shroud 3. For the air shroud on the rear drive module, lower the air shroud into the rear drive module until it is firmly seated. Figure 55. Installing the air shroud on the rear drive module Next steps 1.
Cooling fan Removing a cooling fan module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If installed, Remove the air shroud. Steps Holding the orange and black edges on the fan module, lift the cooling fan module upwards to disconnect from the connector on the system board.
NOTE: The procedure to install standard or high performance (gold grade) fan module is same. 2. Press the connector on the system board slot to lock in place. Figure 57. Installing a cooling fan module Next steps 1. If removed, Install the air shroud.
Figure 58. Removing a drive blank Next steps Installing a drive Replace the drive blank. Installing a drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, Remove the front bezel. Steps Insert the drive blank into the drive slot until it is secure and the release button clicks into place. Figure 59.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. For more information about the drives installation or uninstallation requirements, see the operating system's user guide.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, Remove the front bezel. 3. Remove the drive carrier or remove the drive blank when you want to assemble the drives in to the system. Steps 1.
2. Lift the drive out of the drive carrier. Figure 62. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Depending on your system configuration, the drive backplanes supported are listed here: Table 68. Supported backplane options System Supported hard drives options 3.5-inch (x4) SAS, SATA backplane PowerEdge R6625 2.5-inch (x8) NVMe backplane 2.5-inch (x10) SAS, SATA or NVMe backplane Installing and removing system components...
Figure 64. 4 x 3.5-inch drive backplane 1. BP_SIG_PWR_1 (backplane power and signal cable to system board) Figure 65. 8 x 2.5-inch drive backplane 1. DST_PB2 (PCIe/NVMe connector) 2. DST_SB1(backplane to front PERC) 3. DST_PA2 (PCIe/NVMe connector) 4. BP_PWR_1 (backplane power and signal cable to system board) 5.
Steps 1. Loosen the captive screw on the cable guiding latch and lift the latch to remove the cables. 2. Disconnect the drive backplane cable from the connector on the system board. 3. Press the blue release tabs to disengage the drive backplane from the hooks on the system. 4.
NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 68. Installing the drive backplane 3. Route the cables properly through the cable guide and connect the cables to the connector on the system board. Tighten the captive screw on the cable guiding latch.
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Table 69. 4 x 3.5-inch SAS/SATA Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL3_CPU1_PA1 (signal connector on system board) CTRL_DST_PA1 (fPERC input connector) Figure 70. 8 x 2.5-inch NVMe Gen4 Table 70. 8 x 2.5-inch NVMe Gen4 Order From SIG_PWR_1 (system board power connector)
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Figure 72. 8 x 2.5-inch NVMe Gen4 RAID Smart Flow Front PERC 12 Table 72. 8 x 2.5-inch NVMe Gen4 RAID Smart Flow Front PERC 12 Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) FPERC_GF (Front PERC power connector) BP_PWR_CTRL (backplane power controller) CTRL_SRC_PA1 (fPERC controller connector) BP_DST_PA1 and BP_DST_PB1 (backplane signal...
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Figure 74. 8 x 2.5-inch Universal Smart Flow with Front PERC 12 Table 74. 8 x 2.5-inch Universal Smart Flow with Front PERC 12 Order From SL1_CPU2_PA4 (signal connector on system board) BP_DST_PA1 (backplane signal connector) IO_RISER4 (CPU2) (Riser 1 connector on system CTRL_DST_PA1 and CTRL_DST_PB2 (fPERC input board) ) connector)
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Figure 76. 10 x 2.5-inch SAS/SATA with Front PERC 12 Table 76. 10 x 2.5-inch SAS/SATA with Front PERC 12 Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SB1 (fPERC controller connector) BP_DST_SB1 (backplane signal connector) CTRL_SRC_SA1 (fPERC controller connector) BP_DST_SA1 (backplane signal connector) SL3_CPU1_PA1 (signal connector on system board) CTRL_DST_PA1 (fPERC input connector)
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Figure 78. 10 x 2.5-inch and 4 x Universal PCIe Gen4 with Front PERC 12 Table 78. 10 x 2.5-inch and 4 x Universal PCIe Gen4 with Front PERC 12 Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) SL1_CPU2_PA4 (signal connector on system board) BP_DST_PB2 (backplane signal connector) SL3_CPU1_PA1 (signal connector on system board)
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Figure 80. 10 x 2.5-inch SAS/SATA RAID with Front PERC 12 and Rear 2 x 2.5-inch Table 80. 10 x 2.5-inch SAS/SATA RAID with Front PERC 12 and Rear 2 x 2.5-inch Order From SIG_PWR_1 (system board power connector) BP_PWR_1 (backplane power connector) CTRL_SRC_SA1 (fPERC controller connector) BP_DST_SA1 (backplane signal connector) SL3_CPU1_PA1 (signal connector on system board)
Front PERC module Removing the front mounting front PERC module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the drive backplane cover. 4. If installed, Remove the air shroud.
4. If installed, Remove the air shroud. 5. Route the cable properly to prevent the cable from being pinched or crimped. Steps 1. Connect the PERC cable to the front PERC module. 2. Align the front PERC module at an angle until the tray touches the slot in the system. 3.
Steps 1. Using a Phillips #1 screwdriver, loosen the captive screws on the rear drive module. 2. Slide the rear drive module and lift it away from the system. Figure 84. Removing the rear HDD Next steps Replace the rear drive module. Installing the rear drive module Prerequisites 1.
4. Follow the procedure listed in After working inside your system. System memory System memory guidelines The PowerEdge R6625 system supports DDR5 registered DIMMs (RDIMMs). Your system memory is organized into twelve channels per processor (one memory socket per channel),12 memory sockets per processor and 24 memory sockets per system.
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Figure 86. Populating Memory channels Table 82. Memory channels A through F Processor Channel A Channel B Channel C Channel D Channel E Channel F Processor 1 Slot A1 Slot A5 Slot A3 Slot A9 Slot A7 Slot A11 Processor 2 Slot B1 Slot B5 Slot B3...
General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
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Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2. If a memory module is installed in the socket, remove it. NOTE: Ensure that the socket ejector latches are fully open, before installing the memory module.
5. Run the system memory test in the system diagnostics. Processor and heat sink Removing a heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
Removing the processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. Follow the safety guidelines listed in the Safety instructions.
Figure 91. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Figure 92. Removing the processor tray Next steps Replace the processor. Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
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2. Follow the procedure listed in Before working inside your system. Remove the heat sink. Steps 1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated. Figure 93. Placing the processor tray into the rail frame 2.
NOTE: Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket. Figure 95. Securing the force plate Next steps Install the heat sink. 2. Follow the procedure listed in After working inside your system.
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Figure 96. Applying thermal grease CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3.
Figure 97. Installing a heat sink Next steps 1. If removed, install the air shroud. 2. Follow the procedure listed in the After working inside your system. Removing the liquid cooling heat sink modules Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 98. Removing the liquid cooling heat sink modules Next steps 1. If you are uninstalling a faulty liquid cooling heat sink module, replace the liquid cooling heat sink, else remove the processor. Installing the liquid cooling heat sink modules Prerequisites Never uninstall the heat sink from a processor unless you intend to replace the processor or system board.
4. Using a Torx #T20 screwdriver, fully tighten the captive screw all the way down before moving to the next screw (on one-screw-at-a-time basis). NOTE: Follow the screw sequence defined on heat sink label. Assembly order: 1, 2, 3, 4, 5, 6. 5.
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Figure 108. Riser 3S 1. Slot 3 Figure 109. Riser 2S 1. Slot 1 NOTE: The expansion-card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
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Figure 110. Removing the BOSS power cable and signal cable from the controller card module 4. Disconnect any cables that are connected to the expansion card. 5. Remove the riser blanks if no riser cards are installed. Steps Removing Expansion Card Risers Blanks 1.
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Figure 111. Removing the Riser 1 blank Figure 112. Removing the Riser 2 blank Installing and removing system components...
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Figure 113. Removing the Riser 3 blank Figure 114. Removing the Riser 4 blank Removing Expansion Card Risers 2. For Riser 1P, loosen the captive screws on the riser. a. Press the blue release tab and holding the edges lift the expansion card riser from the riser connector on the system board.
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Figure 115. Removing the expansion card riser (Riser 1) 3. For Riser 2A, press the blue button on the riser and holding the touch points (two strips on one side; one strip on the other side) lift the expansion card riser from the riser connector on the system board. Figure 116.
Figure 117. Removing the expansion card riser (Riser 3) 5. For Riser 4P, loosen the captive screw on the riser, and then press the blue release tab on the riser, and holding the touch point lift the expansion card riser from the riser connector on the system board. Figure 118.
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3. If removed, install the expansion cards into the expansion card risers. 4. Install the riser blanks if no riser cards are installed. Steps Installing Expansion Card Risers Blanks 1. If the risers are not going to be replaced, then install riser blanks, and if required tighten the captive screws. ●...
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Figure 120. Installing the Riser 2 blank Figure 121. Installing the Riser 3 blank Installing and removing system components...
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Figure 122. Installing the Riser 4 blank Installing Expansion Card Risers 2. Holding the edges or the touch points, align the holes on the expansion card riser with the guides on the system board. 3. Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.
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Figure 124. Installing the expansion card riser (Riser 2) Figure 125. Installing the expansion card riser (Riser 3) Installing and removing system components...
Figure 126. Installing the expansion card riser (Riser 4) Next steps 1. If required, re-connect the cables to the expansion card. 2. Follow the procedure listed in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card. Removing expansion card from the expansion card riser Prerequisites 1.
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Figure 127. Removing expansion card from the expansion card riser Figure 128. Removing the Riser R4P which is of full-height 4. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. Installing and removing system components...
Figure 129. Installing the filler bracket Next steps 1. If applicable, install an expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2.
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Figure 130. Removing the filler bracket 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated. 5.
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Figure 131. Installing an expansion card into the expansion card riser Figure 132. Installing the Riser R4P which is of full-height Installing and removing system components...
Figure 133. Installing an expansion card into the expansion card riser Next steps 1. If applicable, connect the cables to the expansion card. Install the expansion card risers. Install the air shroud 4. Follow the procedure listed in After working inside your system.
Figure 134. Removing the serial COM port Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 135. Installing the serial COM port Next steps Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. BOSS N1 module Removing the BOSS card filler Prerequisites Follow the safety guidelines listed in the Safety instructions.
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Figure 136. Removing the BOSS filler Press and pull the BOSS card filler out from the BOSS N1 controller card module bay. Installing and removing system components...
Figure 137. Removing the BOSS module filler Next steps Replace the BOSS card blank BOSS-N1 card module. Installing the BOSS card filler Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. Steps Align the BOSS card blank with the BOSS-N1 controller card module bay and push it into the bay until it clicks into place. Tighten the screw and secure.
Figure 138. Installing the BOSS filler Align the BOSS card filler with the BOSS N1 controller card module bay and push it into the bay until it clicks into place. Figure 139. Installing the BOSS module filler Removing the BOSS-N1 module The procedure to remove is the BOSS-N1 module with 2 x 2.5-inch rear drive module is similar.
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Steps 1. Pull and lift the BOSS-N1 card carrier retention latch lock to open. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. 2. Slide the BOSS-N1 card carrier out. Figure 140.
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Figure 142. Removing the BOSS-N1 module 8. Press the metal clip to remove the BOSS-N1 signal cable from the BOSS-N1 module. Figure 143. Removing the BOSS-N1 power and signal cable from the BOSS-N1 module Next steps Replace the BOSS-N1 module Install the BOSS-N1 module blank.
Installing the BOSS-N1 module The procedure to install is the BOSS-N1 module with 2 x 2.5-inch rear drive module is similar. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system.
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Figure 145. Installing the BOSS-N1 module 6. Align the M.2 SSD at an angle with the BOSS-N1 card carrier. 7. Insert the M.2 SSD until it is firmly seated in the BOSS-N1 card carrier. 8. Using the Phillips #1 screwdriver, secure the M.2 SSD on the BOSS-N1 card carrier with the M3 x 0.5 x 4.5 mm screw. Figure 146.
Figure 147. Installing the BOSS-N1 card carrier Next steps 1. Follow the procedure listed in the After working inside your system. M.2 SSD module on BOSS-N1 adapter card Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Steps 1. Using the Phillips #1 screwdriver, remove the screws securing the M.2 SSD module to the BOSS card. 2. Pull the M.2 SSD module to disconnect from the BOSS card connector. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 148.
Figure 149. Installing the M.2 SSD module Next steps 1. Install the BOSS card. Installing the BOSS is similar to installing expansion card into the expansion card riser. 2. Follow the procedure listed in the After working inside your system. System battery This is a service technician replaceable part only.
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Figure 150. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 151.
b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, check the time and date at least an hour after installing the battery. e.
Installing the internal USB card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the expansion card risers. Steps 1. Connect the USB key to the internal USB card. 2.
2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. NOTE: Ensure that you note the routing of the cable as you remove it from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.
2. Using a Phillips #1 screwdriver, tighten the screw on the intrusion switch module. 3. Connect the intrusion switch cable to the connector on the rear I/O board. Figure 155. Installing the intrusion switch module Next steps Install the expansion card riser.
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Figure 156. Removing the OCP card 4. If the OCP card is not going to be replaced, install a filler bracket . Figure 157. Installation of filler bracket Next steps Replace the OCP card. Installing and removing system components...
Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the expansion card riser. Steps 1. If installed, remove the filler bracket. Figure 158.
For information about DC PSU cabling instructions, go to https://www.dell.com/poweredgemanuals > Rack Servers > PowerEdge R6625 > Select This Product > Documentation > Manuals and Documents > Cabling instructions for – 48 – 60 V DC power supply. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with the power supply unit (PSU) redundancy.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system.
NOTE: For information about the cable management when the PSU is removed or installed while the system is in a rack, see the system’s cable management arm documentation at https://www.dell.com/poweredgemanuals. Steps Press the release latch and holding the PSU handle, slide the PSU out of the bay.
PSU is removed or installed while the system is in the rack, see the system’s cable management accessory documentation at https://www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4.
Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4.
Figure 165. Removing the system board Next steps Install the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
Figure 166. Installing the system board Next steps 1. Replace the following components: Trusted Platform Module (TPM). NOTE: The TPM Module must be replaced only while installing new system board. Internal USB card (if installed) Expansion card risers. Power supply units (PSU).
About this task Below is a list of options/steps available: ● Restore the service tag, license, and diagnostics information, press Y ● Navigate to the Lifecycle Controller based restore options, press N ● Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
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Figure 167. Removing the LOM card and rear I/O board Figure 168. Installing the LOM card and rear I/O board DLC Next steps Replace the LOM card and rear I/O board. Installing and removing system components...
Installing the LOM card and rear I/O board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system board. NOTE: The procedure to install the liquid cooling rear I/O board and rear I/O board is the same. Steps 1.
Next steps Figure 170. Installing the LOM card and rear I/O board DLC Install the system board. 2. Follow the procedure listed in After working inside your system. Tube clip Removing the tube clip Prerequisites 1. Follow the safety guidelines listed in the Safety instructions.
Figure 171. Removing the tube clip Next steps Replace the tube clip. Installing the tube clip Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. Remove the system cover.
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Figure 172. Installing the tube clip Next steps Install the system cover. 2. Follow the procedure listed in After working inside your system. Installing and removing system components...
Updating BIOS About this task To update the BIOS, perform the following steps: Steps 1. Copy the BIOS update file on a USB device. 2. Plug in the USB device into any of the USB ports on your system. 3. Power on your system. 4.
Rails and cable management information The rail offerings for the PowerEdge R6625 consist of two general types: sliding and static. The cable management offerings consist of an optional cable management arm (CMA) and an optional strain relief bar (SRB). See the Dell Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-...
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● Support for tool-less installation in 19" EIA-310-E compliant square, un-threaded round hole racks including all generations of the Dell racks. Also supports tool-less installation in threaded round hole 4-post racks. ● Support for tool-less installation in Dell Titan or Titan-D racks ●...
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Dell racks. ● Support tooled installation in 19" EIA-310-E compliant threaded hole 4-post and 2-post racks. ● Support for tooled installation in Dell Titan or Titan-D rack. NOTE: ● Screws are not included with the static rail kit since racks are offered with various thread types. The screws are provided for mounting static rails in racks with threaded mounting flanges.
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Figure 177. Static rails in 2-post center mount configuration Installation in the Dell Titan or Titan-D racks For tool-less installation in Titan or Titan-D racks, the Stab-in/Drop-in Sliding rails (B13) must be used. This rail collapses down sufficiently to fit in the rack with mounting flanges that are spaced about 24 inches apart from front to back. The Stab-in/Drop-in Sliding rail allows bezels of the servers and storage systems to be aligned when installed in these racks.
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Figure 178. Sliding rails with CMA cabling Strain Relief Bar (SRB) The optional strain relief bar (SRB) for the PowerEdge R6625 organizes and supports cable connections at the rear end of the server to avoid damage from bending. Figure 179. Cabled strain relief bar ●...
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Figure 180. Installing the system in Drop-in sliding rails Stab-in design means that the inner (chassis) rail members must first be attached to the sides of the system and then inserted into the outer (cabinet) members installed in the rack. For a 2U systems, this is a two person lift. Installing system into the rack (option A: Drop-In) 1.
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2. Locate the rear rail standoff on each side of the system and lower them into the rear J-slots on the slide assemblies. 3. Rotate the system downward until all the rail standoffs are seated in the J-slots. Figure 182. Rail standoffs seated in J-slots 4.
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Figure 184. Pull out the intermediate rail Table 97. Rail component label Number Component Intermediate rail Inner rail 3. Attach the inner rails to the sides of the system by aligning the J-slots on the rail with the standoffs on the system and sliding forward on the system until they lock into place.
Figure 187. Slide system into the rack Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information.
The Integrated Dell Remote Access Controller (iDRAC) is designed to make you more productive as a system administrator and improve the overall availability of Dell servers. iDRAC alerts you to system issues, helps you to perform remote management, and reduces the need for physical access to the system.
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Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
You can use the Quick Resource Locator (QRL) located on the information tag in the front of the R6625 system, to access information about Dell PowerEdge R6625.There is also another QRL for accessing product information located on the top of the system cover.
Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board.
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Table 100. System board jumpers and connectors (continued) Item Connector Description Intrusion Switch Connector Intrusion Switch Connector OCP NIC 3.0 connector OCP NIC 3.0 Connector LOM connector LOM Connector DSL_CPU1_PB2 PCIe Connector IDSDM/Internal USB connector IDSDM/Internal USB Connector Jumpers Jumpers Power Connector 0 - Use for Rear BP Power Connector 0 - Use for Rear BP BOSS_CARD_PWR...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
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NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6. However, before you assign a new system and/or setup password, you must move the jumper back to pins 2 and 4. NOTE: If you assign a new system and/or setup password with the jumper on pins 4 and 6, the system disables the new password(s) the next time it boots.
System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes •...
Table 102. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action temperature is out of range or ● System cover, air shroud, there is a fan failure). or back filler bracket is removed. ● Ambient temperature is too high. ●...
If the problem persists, see Getting help section. www.dell.com/ poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem mode.
The LCD panel is used to configure or view the iDRAC IP address of the system. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com >...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up..
Table 108. View menu (continued) Option Description Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts.
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Figure 193. AC PSU status indicator 1. AC PSU handle 2. Socket 3. Release latch Table 110. AC and DC PSU status indicator codes Power indicator codes Condition Green Indicates that a valid power source is connected to the PSU and the PSU is operational.
Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 194.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
System diagnostic controls Table 112. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
System board diagnostic LED indicators The system board LED indicators provide status of the system when it is powered on, which help identify POST and hardware issues. For information about the different LED indicator sequences and description, see the interactive LED pattern decoder tool -https://internal.software/blink/.
Enhanced Preboot System Assessment If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without requiring more equipment or risking data loss.
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7. Click OK when prompted, and the system reboots. Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller: 1. As the system boots, press F10. 2. Select Hardware Diagnostics → Run Hardware Diagnostics.
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
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Table 113. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...