Troubleshooting - Lenovo V560 User Manual
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Also See for V560:
- Hardware maintenance manual (93 pages) ,
- Handbok (52 pages) ,
- Brukerhåndbok (49 pages)
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Troubleshooting
If you do not find your problem here, see Chapter 2. The following section only describes problems
that might negate the need to refer to the more comprehensive information in Chapter 2.
Display problems
When I turn on the computer,
nothing appears on the screen.
When I turn on the computer, only a
white cursor appears on a blank
screen.
My screen goes blank while the
computer is on.
A Password problem
I forgot my password.
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If the screen is blank, make sure that:
•
- The battery is installed correctly.
- The AC adapter is connected to the computer and the power cord
is plugged into a working electrical outlet.
- The computer power is on. (Press the power button again for
confirmation.)
- The memory is installed correctly.
•
If these items are properly set, and the screen remains blank, have
the computer serviced.
Restore backed-up files to your Windows environment or the entire
•
contents of your hard disk to the original factory contents using
OneKey Recovery. If you still see only the cursor on the screen, have
the computer serviced.
•
Your screen saver or power management may be enabled. Do one of
the following to exit from the screen saver or to resume from sleep or
hibernation mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the power button.
- Press Fn+F2 to confirm whether the LCD screen has been turned
off.
If you forget your user password, you must take your computer to a
•
Lenovo authorized servicer or a marketing representative to have
the password changed.
•
If you forget your HDD password, a Lenovo authorized servicer
cannot reset your password or recover data from the hard disk. You
must take your computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive replaced. Proof
of purchase is required, and a fee will be charged for parts and
service.
If you forget your supervisor password, a Lenovo authorized
•
servicer cannot reset your password. You must take your computer
to a Lenovo authorized servicer or a marketing representative to
have the system board replaced. Proof of purchase is required, and a
fee will be charged for parts and service.
Chapter 5. Troubleshooting
27
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Table of Contents
Troubleshooting
