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required for maintaining the performance of a product.
■ Terms of Free Repair
1. When applying for repairs, be sure to relay the serial number (IMEI
number). The serial number (IMEI number) can be checked on the
tablet main unit or on a sticker on its packaging box.
2. Repairs will be made free of charge within the warranty period for
malfunction where the tablet has malfunctioned and has been used
according to the cautions given in instructions.
3. In the following instances, the tablet might be repaired at cost even
if within the warranty period. (Or, repair may not be possible in some
instances.)
① The tablet has not been used properly according to instructions.
② Malfunction or damage due to inappropriate repair or modification.
③ T he tablet has been repaired other than at an authorized repair
location designated by the company.
④ M alfunction or damage due to negligence or accident during
use or handling. Also if there are traces of being dropped, water
exposure, moisture, etc.
⑤ M alfunction or damage due to a natural disaster such as an
earthquake, wind or flood, as well as to fire, salt damage, an
abnormal power surge, etc.
4. The tablet may not be accepted for repairs depending on the
condition of damage.
5. The company shall not be liable for any damages or lost profits
arising from malfunction of the tablet device.
6. The company shall not be liable in the event an accident occurs
where the tablet was used connected other than to a specified
device.
7. Service calls are not made to perform repairs.
8. This warranty is valid only in Japan.
* T his warranty is a promise of free repair within the indicated period
and conditions. Accordingly, this warranty does not limit the
customer's legal rights with regard to the warrantor or other cellular
provider.
■ Repair and Delivery Support with Cloud
To ensure the customer can enjoy long-term, worry-free use of the
au/UQ mobile terminal, "Repair and Delivery Support with Cloud"
is available as an after-sales service system by membership on a
monthly fee basis. This service expands the coverage for any trouble
experienced such as malfunction, theft, and loss.
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