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Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and
reinstall it from the Setup CD-ROM or the Canon website.
When printer is connected to your computer with a USB cable, check device
Check4
status from your computer.
Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
1.
If User Account Control screen is displayed, follow the on-screen instructions.
• In Windows 10, right-click Start button and select Device Manager.
•
• In Windows 8.1, select Control Panel from Settings charm on Desktop > Hardware and Sound >
•
Device Manager.
• In Windows 7, click Control Panel, Hardware and Sound, and Device Manager.
•
2.
2. Double-click Universal Serial Bus controllers and USB Printing Support.
If USB Printing Support Properties screen does not appear, make sure the printer is correctly
connected to the computer.
Make sure printer is properly connected to computer.
Check2
3.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
If an error message appears outside printer status monitor, check the
Check
following:
• "Could not spool successfully due to insufficient disk space"
•
Delete any unnecessary files to increase the amount of free space on the disk.
•
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
•
• "Printer driver could not be found"
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver
and reinstall it from the Setup CD-ROM or the Canon website.
•
• "Could not print Application name - File name"
Try printing again once the current job is complete.
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