HINT: For information
on saving files to a floppy
Tell Me How
disk, see the
help file. To access the
help file, see page 50.
60
So l vi n g Pro b l em s
C
H E C K T H E E X T E R N A L K E Y B O A R D
Turn off the computer, wait 1 minute, and turn it on again.
1
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
2
during the boot routine.
®
From the Windows
3
point to Accessories, and click Notepad.
Type some characters on the external keyboard and verify that they appear on
4
the display.
If you cannot verify these steps, you may have a defective external keyboard.
T
O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D
C H E C K T H E I N T E G R A T E D K E Y B O A R D
Turn off the computer.
1
Disconnect the external keyboard.
2
Turn on the computer.
3
From the Windows desktop, click the Start button, point to Programs, point
4
to Accessories, and click Notepad.
Type some characters on the integrated keyboard and verify that they appear
5
on the display.
If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard. Contact Dell (see page 100).
Unexpected Characters
Press
to disable the numeric keypad. Verify that the numbers lock
light
is not lit.
Drive Problems
If you cannot save a file to a floppy disk drive
I N D O W S ® R E C O G N I Z E S T H E D R I V E
E
W
N S U R E T H A T
button and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer. Verify that the
desktop, click the Start button, point to All Programs,
light is blinking, indicating normal operation.
,
— Click the Start