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V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
1
Click the Start button and click Control Panel.
2
Click Printers and Other Hardware.
3
Click Phone and Modem Options.
4
Click the Modems tab.
5
Click the COM port for your modem.
6
Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is
communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a
checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact
your Internet service provider.
Error Messages
CAUTION:
located in the Product Information Guide.
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
A
F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
use these characters in filenames.
A
R E Q U I R E D
essential file. To remove and then reinstall the program:
1
Click the Start button, click Control Panel, and then click Add or Remove Programs.
2
Select the program you want to remove.
3
Click the Change or Remove Program icon.
4
See the program documentation for installation instructions.
drive letter : \
Insert a disk into the drive and try again.
N S E R T B O O T A B L E M E D I A
I
NOTE:
This system supports an optional USB floppy drive.
32
Solving Problems
Before you begin any of the procedures in this section, follow the safety instructions
. D L L
F I L E W A S N O T F O U N D
I S N O T A C C E S S I B L E
. T
— Insert a bootable floppy disk or CD.
W
I N D O W S
I
N T E R N E T
— Ensure that you have subscribed to an
— The program that you are trying to open is missing an
H E D E V I C E I S N O T R E A D Y
—
: \ / : * ? " < > | — Do not
— The drive cannot read the disk.
- Quick Links:
- Setting up and Using Your Computer
Hide quick links:
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Table of Contents
Troubleshooting
