Dell OptiPlex 160 Service Manual
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Table of Contents
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Dell™ OptiPlex™ FX160/160 Service Manual
Working on Your Computer
System Setup
Selective USB
Reinstalling Software
Troubleshooting
Computer Stand
Covers
Hard Drive Assembly (Optional)
NVRAM Module
Wireless Card
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Intel is registered trademarks of Intel Corporation in the U.S. and other countries;
Microsoft, Windows, Windows Vista, the Windows Start button, and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model DC01T
September 2008 Rev. A00
I/O Board
Power Supply
Processor Heatsink Assembly
Memory
Coin-Cell Battery
Cable Guide
Antenna
System Board Assembly
Getting Help
Finding Information
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Table of Contents
Related Manuals for Dell OptiPlex 160
Summary of Contents for Dell OptiPlex 160
- Page 1 Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Intel is registered trademarks of Intel Corporation in the U.S. and other countries;...
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Page 2: Removing The Antenna
Back to Contents Page Antenna Dell™ OptiPlex™ FX160/160 Service Manual Removing the Antenna Replacing the Antenna Removing the Antenna 1. Perform the procedure in Before Working on Your Computer. 2. Remove the hard drive bracket assembly, if installed (see Removing the Hard Drive Bracket Assembly). - Page 3 antenna holder bushing tabs wire mesh 6. Replace the WLAN card (see Replacing the Wireless Card). 7. Route the antenna cable under the tab on the back of the chassis so that the wire mesh surrounding the cable is under the tab. ...
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Page 4: Recommended Tools
Some components become very hot during normal operation. Allow system components to cool before touching them. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. ... -
Page 5: After Working On Your Computer
5. If applicable, remove the computer stand (see Removing the Computer Stand). WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 6. Remove the computer cover (see Removing the Computer Cover). -
Page 6: Removing The Cable Guide
Back to Contents Page Cable Guide Dell™ OptiPlex™ FX160/160 Service Manual Removing the Cable Guide Replacing the Cable Guide Removing the Cable Guide 1. Remove the screw that secures the cable guide to the system board. 2. Lift the guide out of the computer. -
Page 7: Removing The Coin-Cell Battery
Replacing the Coin-Cell Battery WARNING: A coin-cell battery can explode of installed incorrectly. Replace the battery only with the type recommended by Dell. Discard used batteries according to the manufacturer's instructions. ... -
Page 8: Removing The Computer Cover
Back to Contents Page Covers Dell™ OptiPlex™ FX160/160 Service Manual Removing the Computer Cover Replacing the Computer Cover Removing the Side Cover Replacing the Side Cover Removing the Computer Cover WARNING: Always unplug your computer from the electrical outlet before removing the computer cover. -
Page 9: Removing The Side Cover
5. Reattach the security cable to your computer, if necessary. Removing the Side Cover 1. Lift the back edge of the side cover away from the chassis, then slip the hooks under the front edge of the side cover out of the slots on the side of the chassis. - Page 10 peg (2) peg retainer (2) side cover hooks (2) side cover hook slots(2) Back to Contents Page ...
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Page 11: Finding Information
Terms and Conditions (U.S. only) Safety instructions This type of information may have shipped with your computer. For additional Regulatory information regulatory information, see the Regulatory Compliance Homepage on www.dell.com at Ergonomics information the following location: www.dell.com/regulatory_compliance. End User License Agreement Dell™ Technology Guide... - Page 12 Back to Contents Page Hard Drive Assembly (Optional) Dell™ OptiPlex™ FX160/160 Service Manual Removing the Hard Drive Bracket Assembly Replacing the Hard Drive Bracket Assembly Removing the Hard Drive Replacing the Hard Drive Removing the Hard Drive Fan Replacing the Hard Drive Fan Removing the Hard Drive Bracket Assembly...
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Page 13: Removing The Hard Drive
SATA hard drive power cable fan cable cable retaining clip SATA data cable bracket screw captive screws (2) Removing the Hard Drive 1. Perform the procedure in Before Working on Your Computer. 2. Remove the hard drive bracket assembly (see Removing the Hard Drive Bracket Assembly). -
Page 14: Removing The Hard Drive Fan
NOTE: Ensure that the SATA power cable is routed under the hard drive bracket cable retaining clip. 5. Replace the hard drive bracket assembly (see Replacing the Hard Drive Bracket Assembly). 6. Perform the procedure in After Working on Your Computer. -
Page 15: Removing The Processor Heatsink Assembly
Back to Contents Page Processor Heatsink Assembly Dell™ OptiPlex™ FX160/160 Service Manual Removing the Processor Heatsink Assembly Replacing the Processor Heatsink Assembly Removing the Processor Heatsink Assembly 1. Perform the procedure in Before Working on Your Computer. 2. Remove the hard drive bracket assembly, if installed (see Removing the Hard Drive Bracket Assembly). - Page 16 4. Replace the hard drive bracket assembly if it was removed (see Replacing the Hard Drive Bracket Assembly). 5. Perform the procedure in After Working on Your Computer. Back to Contents Page ...
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Page 17: Getting Help
Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. -
Page 18: Problems With Your Order
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see Contacting Dell. -
Page 19: Before You Call
For customers in the United States, call 800-W W W-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. -
Page 20: Removing The I/O Board
Back to Contents Page I/O Board Dell™ OptiPlex™ FX160/160 Service Manual Removing the I/O Board Replacing the I/O Board Removing the I/O Board 1. Perform the procedure in Before Working on Your Computer. 2. Remove the two screws that secure the I/O board to the chassis. - Page 21 cable guide metal tab metal clip 4. Perform the procedure in After Working on Your Computer. Back to Contents Page ...
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Page 22: Removing A Memory Module
Your computer supports non-ECC, 667 MHz or 800 MHz, DDR2 SDRAM only. It supports memory module sizes of 512 MB (for embedded Linux operating systems only), 1 GB, and 2 GB. When 800 MHz memory is installed, your computer operates at 667 MHz. See support.dell.com for more information. - Page 23 connector 3 DIMM_2 memory 4 securing clip (two per connector, white – connector DIMM_1, black – DIMM_2) 3. Perform the procedure in After Working on Your Computer. Back to Contents Page ...
- Page 24 Back to Contents Page NVRAM Module Dell™ OptiPlex™ FX160/160 Service Manual Removing the NVRAM Module Replacing the NVRAM Module Removing the NVRAM Module 1. Perform the procedure in Before Working on Your Computer. 2. Remove the hard drive bracket assembly, if installed (see Removing the Hard Drive Bracket Assembly).
- Page 25 Back to Contents Page ...
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Page 26: Removing The Power Supply
Back to Contents Page Power Supply Dell™ OptiPlex™ FX160/160 Service Manual Removing the Power Supply Replacing the Power Supply Removing the Power Supply 1. Perform the procedure in Before Working on Your Computer. WARNING: The power supply can become very hot during normal operation. Allow the power supply to cool before touching it. - Page 27 2. Secure the power supply with a back panel screw and the chassis screw. 3. Connect the 12V power supply connector to the system board (see System Board Connectors). 4. Perform the procedure in After Working on Your Computer.
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Page 28: Reinstalling Software
Reinstalling Drivers and Utilities CAUTION: The Dell Support website at support.dell.com and the Drivers and Utilities media provide approved drivers for your computer. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version ... -
Page 29: Manually Reinstalling Drivers
b. If the Control Panel window appears in Category View (Pick a category), switch to Classic View (icon view). c. Double-click the System icon. d. In the System Properties window, click the Hardware tab, and then click Device Manager. 2. -
Page 30: Restoring Your Operating System
Restoring Microsoft Windows Operating Systems on Hard Drives NOTE: The procedures in this document were written for the Windows default view and may not apply if you set your Dell computer to the Windows Classic view. Starting System Restore ... -
Page 31: User Accounts And Passwords
.The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer. - Page 32 3. Click Administrative Tools ® UserManager. 4. In the left pane, click either Users or Groups, then double-click the name whose attributes you want to change. Windows XP 1. Click Start® Control Panel. 2. If the Control Panel window appears in Category View (Pick a category), switch to Classic View (icon view). ...
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Page 33: Removing The Computer Stand
Back to Contents Page Computer Stand Dell™ OptiPlex™ FX160/160 Service Manual Removing the Computer Stand Replacing the Computer Stand Removing the Computer Stand 1. Gently press down on the metal tab at the back of the computer. 2. Slide the stand toward the back of the computer approximately 1/4 of an inch. -
Page 34: System Board Connectors
Back to Contents Page System Board Assembly Dell™ OptiPlex™ FX160/160 Service Manual System Board Connectors Removing the System Board Assembly Replacing the System Board System Board Connectors memory connector (DIMM_1) memory connector (DIMM_2) battery (BATTERY) audio connector (AUDIOF1) USB connector (USBF1) setup jumper (SETUP_LOCK) -
Page 35: Replacing The System Board
8. Disconnect the I/O board cables from the system board. 9. Disconnect the 12V power supply connector from the system board (see System Board Connectors). 10. Remove the cable guide (see Removing the Cable Guide). 11. Remove the two screws on the back corners of the system board that secure it to the chassis. 1 cable guide retaining screw 2 system board retaining screw (2) NOTE:... - Page 36 10. Replace the NVRAM module if it was removed (see Replacing the NVRAM Module). 11. Replace the processor heatsink assembly (see Replacing the Processor Heatsink Assembly). 12. Replace the hard drive bracket assembly if it was removed (see Replacing the Hard Drive Bracket Assembly).
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Page 37: System Setup
3. If you wait too long and the initial Dell screen closes, allow the operating system to completely startup. Then, shut down your computer and try again. BIOS Setup Utility Screens The BIOS Setup Utility screens display current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions. -
Page 38: Setup Lock
Indicates amount of installed memory, memory speed, channel mode, and type of memory installed. Memory Info Specifies the boot sequence for device types. Boot Sequence Drives Displays the SATA drives in the system (SATA -0, NVRAM; SATA-1, hard disk drive), drive operation and SMART reporting state. ... -
Page 39: Changing Boot Sequence For Future Boots
During system startup, you can select any bootable device, such as an internal or external hard drive, an external CD or DVD drive, USB memory key, or external floppy drive, without changing the boot device sequence in the BIOS. This feature is useful when booting to an external DVD drive to run Dell Diagnostics from the Dell Drivers and Utilities media, and returning to your normal boot sequence during the next system startup. -
Page 40: Clearing Cmos Settings
The BIOS Setup Utility resides within the BIOS on the system board. If you install a new system board, you may need to update (or flash) the BIOS. 1. Turn on the computer. 2. Locate the latest BIOS update file for your computer at support.dell.com. 3. Click Download Now to download the file. ... - Page 41 Back to Contents Page ...
- Page 42 Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Intel is registered trademarks of Intel Corporation in the U.S. and other countries;...
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Page 43: Troubleshooting
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: Always unplug your computer from the electrical outlet before opening the computer cover. -
Page 44: Beep Codes
If your computer emits a series of beeps during start-up: 1. Write down the beep code. 2. Run the Dell Diagnostics to further identify the problem. (see Dell Diagnostics). ... -
Page 45: System Messages
(one at a time) until you have identified a faulty module or reinstalled all modules without error. If available, install working memory of the same type into your computer (see Memory). If the problem persists, contact Dell (see Contacting Dell). -
Page 46: Hardware Troubleshooter
When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Troubleshooting, and then run the Dell Diagnostics before contacting Dell for assistance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer. -
Page 47: Starting The Dell Diagnostics From The Drivers And Utilities Media
When the test completes, record the test results and then press any key to return to the previous menu. 7. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu). -
Page 48: Dell Diagnostics Main Menu
When the test completes, record the test results and then press any key to return to the previous menu. 10. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu). -
Page 49: Solving Problems
Configuration Displays the hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from the BIOS, memory, and various internal tests, and displays the information in the device list in the left pane of the screen. -
Page 50: Problems Writing To An Optical Drive
Run the Hardware Troubleshooter — Hardware Troubleshooter. Run the Dell Diagnostics — Dell Diagnostics. Optical drive problems (optional, external) NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. -
Page 51: E-Mail And Internet Problems
E-Mail and Internet Problems WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Check the Microsoft Outlook® Express security settings —... -
Page 52: Keyboard Problems
Keyboard Problems WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Check the keyboard cable — Ensure that the keyboard cable is firmly connected to the computer. -
Page 53: A Program Crashes Repeatedly
End the program — 1. Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. 2. Click the Applications tab. 3. Click to select the program that is no longer responding. 4. Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. -
Page 54: Memory Problems
Memory Problems WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you receive an insufficient memory message — ... -
Page 55: Network Problems
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Check the network activity indicator on the front of the computer —... -
Page 56: Printer Problems
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. -
Page 57: Scanner Problems
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. -
Page 58: No Sound From Headphones
Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see Dell Diagnostics). ... -
Page 59: Dell Technical Update Service
2. Adjust Resolution and Colors settings, as needed. Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. - Page 60 ...
- Page 61 Back to Contents Page Selective USB Dell™ OptiPlex™ FX160/160 Service Manual Overview Enabling Selective USB Overview Selective USB allows administrators to restrict two USB ports to support only a keyboard and a mouse and disable all other USB ports. When using a selective USB port, you must connect the keyboard and mouse to the specific USB ports before booting the computer. A keyboard (without a USB hub) is required for the system to boot.
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Page 62: Removing The Wireless Card
Back to Contents Page Wireless Card Dell™ OptiPlex™ FX160/160 Service Manual Removing the Wireless Card Replacing the Wireless Card Removing the Wireless Card 1. Perform the procedure in Before Working on Your Computer. 2. Remove the hard drive bracket assembly, if installed (Removing the Hard Drive Bracket Assembly). - Page 63 4. Route the antenna cable to ensure that the metal mesh sleeve on the cable is secured by the tab on the back panel. 5. Replace the hard drive bracket assembly if it was removed (see Replacing the Hard Drive Bracket Assembly).