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Dell Vostro 1310 Service Manual
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Dell Vostro 1310 Service Manual

Dell Vostro 1310 Service Manual

Service manual
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Table of Contents

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See also: Setup Manual

Service Manual

Troubleshooting
Before Working on Your Computer
Hard Drive
Wireless Local Area Network (WLAN) Card
Fan
Processor Thermal-Cooling Assembly
Processor Module
Memory
Hinge Cover
Keyboard
Power Button and Multimedia Button Pads
Display
 
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates potential for property damage, personal injury, or death.
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
Information in this document is subject to change without notice.
© 2008-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
September 2009     Rev. A02
Palm Rest
Fingerprint Reader
Internal Card With Bluetooth® Wireless Technology
Optical Drive
System Board Assembly
Speaker Assembly
USB Daughter Card
DC Power Module
Coin-Cell Battery
Battery Latch Assembly
Flashing the BIOS
®
®
Windows
operating systems are not applicable.

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Summary of Contents for Dell Vostro 1310

  • Page 1: Service Manual

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 2: Recommended Tools

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 3 NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell™ computer. Do not use batteries designed for other Dell  computers.   6. Turn the computer over.   7. Slide the battery lock to the open position.

  • Page 4: Flashing The Bios From A Cd

    1. Ensure that the AC adapter is connected to an electrical outlet, that the main battery is properly installed, and that a network cable is attached.   2. Start the computer.   3. Locate the latest BIOS update file for your computer at support.dell.com.   4. Click Download Now to download the file.  ...
  • Page 5   7. In the Save In window, click the down arrow to view the Save In menu, select Desktop, and then click Save. The file downloads to your desktop.   8. Click Close if the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.  ...

  • Page 6: Internal Card With Bluetooth® Wireless Technology

    Back to Contents Page   Internal Card With Bluetooth® Wireless Technology Service Manual   Removing the Card   Replacing the Card   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed.  Removing the Card  ...
  • Page 7 3. Replace the palm rest (see Replacing the Palm Rest).   4. Replace the display assembly (see Replacing the Display Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).

  • Page 8: Removing The Coin-Cell Battery

    Back to Contents Page   Coin-Cell Battery Service Manual   Removing the Coin-Cell Battery   Replacing the Coin-Cell Battery  Removing the Coin-Cell Battery   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.  ...
  • Page 9   1. Connect the coin-cell battery cable connector to the system board.   2. Position the coin-cell battery on the system board.   3. Replace the system board (see Replacing the System Board Assembly).   4. Replace the optical drive (see Replacing the Optical Drive).

  • Page 10: Removing The Processor Module

    Back to Contents Page   Processor Module Service Manual   Removing the Processor Module   Replacing the Processor Module  Removing the Processor Module   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.
  • Page 11 NOTICE: Ensure that the cam lock is in the fully open position before seating the processor module. Seating the processor module properly in the ZIF socket does not require force. A processor module that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and ZIF socket.

  • Page 12: Removing The Processor Thermal-Cooling Assembly

    Back to Contents Page   Processor Thermal-Cooling Assembly Service Manual   Removing the Processor Thermal-Cooling Assembly   Replacing the Processor Thermal-Cooling Assembly  Removing the Processor Thermal-Cooling Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...
  • Page 13 Back to Contents Page   USB Daughter Card Service Manual   Removing the USB Daughter Card   Replacing the USB Daughter Card  Removing the USB Daughter Card   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...
  • Page 14   3. Replace the palm rest (see Replacing the Palm Rest).   4. Replace the display assembly (see Replacing the Display Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).

  • Page 15: Removing The Display Assembly

    Back to Contents Page   Display Service Manual   Display Assembly   Display Bezel   Display Inverter   Display Panel   Display Cable   Camera and Microphone Assembly  Display Assembly   Removing the Display Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...

  • Page 16: Replacing The Display Assembly

    1 display cable connector 2 captive grounding screw 3 antenna cables (3) 4 display assembly   Replacing the Display Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. NOTE: This procedure assumes that you have completed the removal procedure first.  ...

  • Page 17: Replacing The Display Bezel

      2. Remove the hard drive (see Removing the Hard Drive).   3. Remove the WLAN card (see Removing a WLAN Card).   4. Remove the hinge cover (see Removing the Hinge Cover).   5. Remove the keyboard (see Removing the Keyboard).

  • Page 18: Display Inverter

     Display Inverter   Removing the Display Inverter   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.   2. Remove the hard drive (see Removing the Hard Drive).

  • Page 19: Removing The Display Panel

      4. Replace the display assembly (see Replacing the Display Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).   7. Replace the WLAN card (see Replacing a WLAN Card).

  • Page 20: Removing The Display Cable

      CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. NOTE: This procedure assumes that you have completed the removal procedure first.   1. Replace the six M2 x 3-mm screws (three on each side of the display panel) to secure the display panel to the display hinge panels. NOTE: The display hinge panels are labeled L (left) and R (right).

  • Page 21: Replacing The Display Cable

    1 display panel 2 display cable connector 3 display cable       Replacing the Display Cable   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. NOTE: This procedure assumes that you have completed the removal procedure first.  ...

  • Page 22: Replacing The Camera And Microphone Assembly

      5. Remove the keyboard (see Removing the Keyboard).   6. Remove the display assembly (see Removing the Display Assembly).   7. Remove the display bezel (see Removing the Display Bezel).   8. Remove the M2 x 3-mm screw that secures the camera/microphone assembly.  ...

  • Page 23: Removing The Fan

    Back to Contents Page   Fan Service Manual   Removing the Fan   Replacing the Fan  Removing the Fan   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.
  • Page 24  ...

  • Page 25: Removing The Fingerprint Reader

    Back to Contents Page   Fingerprint Reader Service Manual   Removing the Fingerprint Reader   Replacing the Fingerprint Reader  Removing the Fingerprint Reader   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.
  • Page 26 1. Position the fingerprint reader on the underside of the palm rest.   2. Connect the fingerprint reader cable connector to the fingerprint reader connector and rotate the retaining bracket downward to secure the cable.   3. Replace the fingerprint reader cover and replace the M2x3-mm screw that secures the cover to the palm rest.  ...
  • Page 27 Back to Contents Page   Flash Cache Module (FCM) Card Dell™ Vostro™ 1310 Service Manual    Removing an FCM Card   Replacing an FCM Card   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
  • Page 28   3. Replace the palm rest (see Replacing the Palm Rest).   4. Replace the display assembly (see Replacing the Display Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).

  • Page 29: Removing The Hard Drive

    Service Manual   Removing the Hard Drive   Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell.  Removing the Hard Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

  • Page 30: Replacing The Hard Drive

      6. Install the operating system for your computer, as needed. For information about reinstalling the operating system, see the Setup and Quick Reference Guide for your computer on support.dell.com.   7. Install the drivers and utilities for your computer, as needed. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer on support.dell.com.

  • Page 31: Removing The Hinge Cover

    Back to Contents Page   Hinge Cover Service Manual   Removing the Hinge Cover   Replacing the Hinge Cover  Removing the Hinge Cover   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.  ...

  • Page 32: Replacing The Hinge Cover

     Replacing the Hinge Cover   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.   NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Exercise care when replacing the hinge cover. NOTE: This procedure assumes that you have completed the removal procedure first.

  • Page 33: Removing The Keyboard

    Back to Contents Page   Keyboard Service Manual   Removing the Keyboard   Replacing the Keyboard  Removing the Keyboard   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.   1. Follow the procedures in Before Working on Your Computer.
  • Page 34   1. Slide the keyboard cable connector into the keyboard connector on the system board.   2. Rotate the retaining bracket downward to secure the keyboard cable connector.   3. Hook the tabs along the front edge of the keyboard beneath the front- inside edge of the palm rest.  ...

  • Page 35: Removing The Battery Latch Assembly

    Back to Contents Page   Battery Latch Assembly Service Manual   Removing the Battery Latch Assembly   Replacing the Battery Latch Assembly  Removing the Battery Latch Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...

  • Page 36: Replacing The Battery Latch Assembly

    1 M2 washer screw 2 M2 x 3-mm screw 3 battery latch assembly 4 alignment bracket screw 5 alignment bracket 6 battery release button 7 battery-latch assembly spring      Replacing the Battery Latch Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...
  • Page 37 16. Replace the hard drive (see Replacing the Hard Drive).   17. Replace the WLAN card (see Replacing a WLAN Card). Back to Contents Page  ...

  • Page 38: Removing A Memory Module

    You can increase your computer memory by installing memory modules on the system board. See "Specifications" in your Setup and Quick Reference Guide for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.  Removing a Memory Module  ...
  • Page 39 To confirm the amount of memory installed in the computer:  In the Microsoft® Windows® XP operating system, right-click the My Computer icon on your desktop, and click Properties® General.  In Microsoft Windows Vista®, click Start ® Help and Support® Dell System Information. Back to Contents Page  ...

  • Page 40: Wireless Local Area Network (Wlan) Card

    Back to Contents Page   Wireless Local Area Network (WLAN) Card Service Manual   Removing a WLAN Card   Replacing a WLAN Card   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Your computer supports a WLAN card.

  • Page 41: Replacing A Wlan Card

    WLAN card system board connector antenna cables (2)      Replacing a WLAN Card   NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.  ...

  • Page 42: Removing The Optical Drive

    Back to Contents Page   Optical Drive Service Manual   Removing the Optical Drive   Replacing the Optical Drive  Removing the Optical Drive   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.  ...
  • Page 43 4. Replace the display assembly (see Replacing the Display Assembly).   5. Replace the keyboard (see Replacing the Keyboard).   6. Replace the hinge cover (see Replacing the Hinge Cover).   7. Replace the WLAN card (see Replacing a WLAN Card).

  • Page 44: Removing The Palm Rest

    Back to Contents Page   Palm Rest Service Manual   Removing the Palm Rest   Replacing the Palm Rest  Removing the Palm Rest   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.

  • Page 45: Replacing The Palm Rest

      11. Disconnect the fingerprint reader connector and the touch pad connector from the system board.   12. Moving from left to right, carefully lift the palm rest along the rear edge, near the hinge brackets, and gently lift the palm rest. 1 multimedia-button pad connector 2 palm rest 3 touch pad connector 4 computer base...

  • Page 46: Dc Power Module

    Back to Contents Page   DC Power Module Service Manual   Removing the DC Power Module   Replacing the DC Power Module  Removing the DC Power Module   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.  ...
  • Page 47 CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. NOTE: This procedure assumes that you have completed the removal procedure first.   1. Position the DC power module in the computer and connect the DC- power module connector to the system board.  ...
  • Page 48 Back to Contents Page   Power Button and Multimedia Button Pads Service Manual   Removing the Power Button and Multimedia Button Pads   Replacing the Power Button and Multimedia Button Pads  Removing the Power Button and Multimedia Button Pads   CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.  ...
  • Page 49   1. Connect the power-button pad cable to the connector on the bottom of the multimedia button pad.   2. Slide the power button pad to the right, positioning it under the tabs on the palm rest and aligning the screw holes.  ...

  • Page 50: Removing The Speaker Assembly

    Back to Contents Page   Speaker Assembly Service Manual   Removing the Speaker Assembly   Replacing the Speaker Assembly  Removing the Speaker Assembly   CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer.   1. Follow the instructions in Before Working on Your Computer.
  • Page 51 CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. NOTE: This procedure assumes that you have completed the removal procedure first.   1. Align the guide holes in the speaker assembly with the guide posts on the base of the computer, then lower the assembly into place.  ...

  • Page 52: Removing The System Board Assembly

    Back to Contents Page   System Board Assembly Service Manual   Removing the System Board Assembly   Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the base of the computer. The replacement kit for the system board includes media that provide a utility for transferring the Service Tag to the replacement system board.

  • Page 53: Replacing The System Board Assembly

    18. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Back to Contents Page...
  • Page 54 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 55: Troubleshooting Tools

    NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com.   Diagnostic Light Codes During POST To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then Scroll Lock).

  • Page 56: When To Use The Dell Diagnostics

    Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that the device you want to test is displayed in system setup and is active. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com.

  • Page 57: Starting The Dell Diagnostics From The Drivers And Utilities Media

    When the test completes, record the test results and then press any key to return to the previous menu.   5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

  • Page 58: Error Messages

    NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:  ...

  • Page 59: Solving Problems

     If an error message occurs in a program, see the program's documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

  • Page 60: Optical Drive Problems

    Turn off standby mode in Windows before writing to a disc — For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can also search for the keyword standby in Windows Help and Support for information on power management modes.

  • Page 61: Ieee 1394 Device Problems

    If your IEEE 1394 device is listed, Windows recognizes the device.   If you have problems with a Dell IEEE 1394 device — Contact Dell Support.    If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer.   Lockups and Software Problems  ...

  • Page 62: A Program Crashes Repeatedly

    End the program — 1.  Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. 2.  Click the Applications tab. 3.  Click to select the program that is no longer responding. 4.  Click End Task.   A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.  ...

  • Page 63: Power Problems

     Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see the Setup and Quick Reference Guide for your computer at support.dell.com.  Run the Dell Diagnostics (see Dell Diagnostics).

  • Page 64: Video And Display Problems

    If the external monitor works, the computer display or video controller may be defective. Contact Dell Support.  Dell™ Technical Update Service  The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

  • Page 65: Double-Clicking The Dell Support Icon

    Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.

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