CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING
This chapter details error messages and codes that the incorporated self-diagnostic
functions display if any error or malfunction occurs. If any error message appears, refer to
this chapter to find which components should be checked or replaced.
The latter half of this chapter provides sample problems that could occur in the main sections
of the machine and related troubleshooting procedures. This will help service personnel
pinpoint and repair defective components.
1. INTRODUCTION ........................................................................................................... 3-1
1.1 Precautions............................................................................................................ 3-1
1.2 Part names ............................................................................................................ 3-2
1.3 Initial Check ........................................................................................................... 3-3
2.2.1 Operator calls ........................................................................................... 3-14
3.1 No Feeding .......................................................................................................... 3-29
3.2 Double Feeding ................................................................................................... 3-29
3.3 Paper Jam ........................................................................................................... 3-30
3.4 Dirt on Paper ....................................................................................................... 3-32
3.5 Wrinkles or creases ............................................................................................. 3-32
3.7 Curl in the paper .................................................................................................. 3-33
4.2 Diameter of Rollers.............................................................................................. 3-34
6. NETWORK PROBLEMS............................................................................................. 3-50
CONTENTS
Confidential