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Cisco SPA2102 Administration Manual
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Cisco SPA2102 Administration Manual

Analog telephone adapters
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ADMINISTRATION
GUIDE
Cisco Small Business
SPA2102, SPA3102, SPA8000, SPA8800, PAP2T
Analog Telephone Adapters

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Summary of Contents for Cisco SPA2102

  • Page 1 ADMINISTRATION GUIDE Cisco Small Business SPA2102, SPA3102, SPA8000, SPA8800, PAP2T Analog Telephone Adapters...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

  • Page 3: Table Of Contents

    Contents Chapter 1: Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices ATA Connectivity Requirements PAP2T Connectivity SPA2102 Connectivity SPA3102 Connectivity SPA8000 Connectivity SPA8800 Connectivity ATA Software Features Voice Supported Codecs SIP Proxy Redundancy Other ATA Software Features...
  • Page 4 SIP Trunking and Hunt Groups on the SPA8000 About SIP Trunking Setting the Trunk Group Call Capacity Inbound Call Routing for a Trunk Group Contact List for a Trunk Group Outgoing Call Routing for a Trunk Group Configuring a Trunk Group Cisco Small Business ATA Administration Guide...
  • Page 5 Symmetric RTP (SPA3102 and SPA8800) Call Progress Tones (SPA3102 and SPA8800) Call Scenarios PSTN to VoIP Call with and Without Ring-Thru VoIP to PSTN Call With and Without Authentication Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) Cisco Small Business ATA Administration Guide...
  • Page 6 System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section System Information section (PAP2T) PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) Cisco Small Business ATA Administration Guide...
  • Page 7 Distinctive Ring/CWT Pattern Names section Ring and Call Waiting Tone Spec section Control Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section...
  • Page 8 Line Enable section NAT Settings section Network Settings section SIP Settings section Proxy and Registration section Subscriber Information section Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Cisco Small Business ATA Administration Guide...
  • Page 9 PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 Appendix E: Where to Go From Here Product Resources Related Documentation Cisco Small Business ATA Administration Guide...

  • Page 10: Chapter 1: Introducing Cisco Small Business Analog Telephone Adapters

    Introducing Cisco Small Business Analog Telephone Adapters This guide describes the administration and use of Cisco Small Business analog telephone adapters (ATAs). These ATA devices are a key element in the end-to- end IP Telephony solution. An ATA device provides user access to Internet phone services through one or more standard telephone RJ-11 phone ports using standard analog telephone equipment.

  • Page 11: Comparison Of Ata Devices

    Protocol (SIP) open standard so there is little or no involvement by a “middle-man” server or media gateway controller. SIP allows interoperation with all ITSPs that support SIP. ATA Models table summarizes the ports and features provided by the ATA devices described in this document. Cisco Small Business ATA Administration Guide...
  • Page 12 Quick Start Guides and administration guides. For links to all ATA documentation, see www.cisco.com/go/smallbizvoicegateways. The information contained in this guide is not a warranty from Cisco. Customers NOTE planning to use ATA devices in a VoIP service deployment are advised to test all functionality they plan to support before putting the ATA device in service.
  • Page 13 Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices The following figure illustrates how the different ATA devices provide voice connectivity in a VoIP network. Figure 3 How ATAs Provide Voice Connectivity SPA2102 SPA3102 • The PAP2T and the SPA8000 provide FXS ports to connect fax machines and analog phones to IP telephone services.

  • Page 14: Ata Connectivity Requirements

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements For information about the WRP400, see the WRP400 Administration Guide. NOTE ATA Connectivity Requirements An ATA device can be connected to a local router, or directly to the Internet. Each phone connected to an RJ-11 (analog) port on the ATA device connects to other devices through SIP, which is transmitted over the IP network.

  • Page 15: Pap2T Connectivity

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements PAP2T Connectivity As shown in the following figure, the PAP2T has two FXS ports (voice lines 1 and NOTE • The IVR functions are accessed by connecting an analog telephone to Line 1.

  • Page 16: Spa2102 Connectivity

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements SPA2102 Connectivity As shown in the following illustration, the SPA2102 has two FXS ports (voice lines 1 and 2). By default, the device attached to the LAN port is assigned the network address 192.

  • Page 17: Spa3102 Connectivity

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements SPA3102 Connectivity As shown in the following figure, the SPA3102 has one FXS port (voice line 1). By default, the device on the LAN port is assigned the network address 192.

  • Page 18: Spa8000 Connectivity

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements SPA8000 Connectivity As shown in the following illustration, the SPA8000 consists of eight voice ports By default, the device on the AUX port is assigned the network address 192. 1 68.0.0 with a subnet mask of 255.255.255.0. If there is a network address conflict with a device on the Ethernet port, the network address of the device on the AUX port is automatically changed to 192.
  • Page 19 Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements NOTE • You can use line 1 or line 2 to access the IVR functions. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA8000 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP.

  • Page 20: Spa8800 Connectivity

    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements SPA8800 Connectivity As shown in the following figure, the SPA8800 has four voice modules that each provide 1 FXS port and 1 FXO port. By default, the device on the LAN port is assigned the network address 192.

  • Page 21: Ata Software Features

    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features NOTE • The IVR functions are accessed by connecting an analog telephone to Phone 1 only. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA8800 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP.

  • Page 22: Sip Proxy Redundancy

    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features Codec (Voice Compression Description Algorithm) G.711 (A-law and m -law) This very low complexity codec supports uncompressed 64 kbps digitized voice transmission at one through ten 5 ms voice frames per packet. This codec provides the highest voice quality and uses the most bandwidth of any of the available codecs.

  • Page 23: Other Ata Software Features

    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features A relatively simple way to support proxy redundancy is to configure your DNS server with a list of SIP proxy addresses. The ATA device can be instructed to contact a SIP proxy server in a domain named in the SIP message. The ATA device consults the DNS server to get a list of hosts in the given domain that provides SIP services.
  • Page 24 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features Feature Description • Modem pass-through mode can be triggered only by Modem and Fax predialing the number set in the Pass-Through (Set in the Regional tab.) • FAX pass-through mode is triggered by a CED/CNG tone or an NSE event.
  • Page 25 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features Feature Description Secure Calls A user (if enabled by service provider or administrator) has the option to make an outbound call secure in the sense that the audio packets in both directions are encrypted.
  • Page 26 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features Feature Description Signaling Hook The ATA device can signal hook flash events to the remote Flash Event party on a connected call. This feature can be used to provide advanced mid-call services with third-party-call- control.
  • Page 27 Internet browsing or e-commerce. SIP over TCP is configured in the Line tabs. See “ATA Voice Field Reference,” on page 110. This feature applies to SPA2102, SPA3102, and SPA8800. Cisco Small Business ATA Administration Guide...
  • Page 28 Feature Description SIP Over TLS SPA2102, SPA3102, and SPA8800 devices allow the use of SIP over Transport Layer Security (TLS). SIP over TLS is designed to eliminate the possibility of malicious activity by encrypting the SIP messages of the service provider and the end user.
  • Page 29 ATA Software Features Feature Description Register Retry The Register Retry Enhancements feature for SPA2102, Enhancements SPA3102, and PAP2T devices adds flexibility to the delay timers that are activated when the SIP REGISTER of a device fails. Once a SIP REGISTER failure response code is sent, a delay timer is selected depending on the type of registration failure response code.
  • Page 30 ATA Software Features Feature Description DHCP Renewal on SPA2102, SPA3102, and PAP2T voice devices typically Timeout operate in a network where a DHCP server assigns IP addresses to the devices. Because IP addresses are a limited resource, the DHCP server periodically renews the device lease on the IP address.

  • Page 31: Chapter 2: Basic Administration And Configuration

    • Internet Telephony Service Provider (ITSP) for Voice Over IP Telephone service • You must have to following information about your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide...

  • Page 32: Downloading Firmware

    Connect an analog telephone to the Phone 1 or Phone 2 port on the ATA device. (You may not hear a dial tone. Continue to step b.) b. Press on the keypad to access the IVR menu. c. Press to determine the Internet (WAN) IP address. Cisco Small Business ATA Administration Guide...

  • Page 33: Setting Up Your Ata Device

    After installation and basic configuration of your ATA device, you will use the administration web server to finish your configuration. ATA devices support two levels of administration privileges: Administrator and User. Both privileges can be password protected. Cisco Small Business ATA Administration Guide...

  • Page 34: Using The Administration Web Server

    “Connecting to the Administration Web Server” section on page 35 • “Setting Up the WAN Configuration for Your ATA Device” section on page 35 • “Registering to the Service Provider” section on page 37 Cisco Small Business ATA Administration Guide...

  • Page 35: Connecting To The Administration Web Server

    Setting Up the WAN Configuration for Your ATA Device Start Internet Explorer, connect to the administration web server, and choose STEP 1 Admin access with Advanced settings. Click Network tab > WAN Setup. STEP 2 Cisco Small Business ATA Administration Guide...
  • Page 36 PPPoE Login Password • PPPoE Service Name Click . The ATA device reboots. STEP 4 To verify your progress, click the tab and then click . Under STEP 5 , confirm the , and Cisco Small Business ATA Administration Guide...

  • Page 37: Registering To The Service Provider

    Also verify that your DNS is configured properly. If the device has more than one Line tab, each line tab must be configured NOTE separately. Each line tab can be configured for a different ITSP. Cisco Small Business ATA Administration Guide...

  • Page 38: Advanced Configurations

    Provisioning page is No, you NOTE cannot upgrade the ATA device even if the web page indicates otherwise. The syntax of the Upgrade URL is as follows: Both HTTP and TFTP are supported for the upgrade operation. Cisco Small Business ATA Administration Guide...

  • Page 39: Resync Url

    The profile-path is the path to the new profile with which to resync, for example: Reboot URL The Reboot URL lets you reboot the ATA device. The Reboot URL is as follows: The ATA device reboots only when it is idle. NOTE Cisco Small Business ATA Administration Guide...

  • Page 40: Provisioning Your Ata Device

    URL into the device. The ATA device accepts profiles in XML format, or alternatively in a proprietary binary format, which is generated by a profile compiler tool available from Cisco. Find the Profiler Compiler for your ATA at http://www.cisco.com/web/partners/ sell/smb/products/voice_and_conferencing.html#~vc_technical_resources.

  • Page 41: Configuration Profile

    Binary format profiles contain ATA parameter values and user access permissions for the parameters. By convention, the profile uses the extension .cfg (for example, spa2102.cfg). The Profile Compiler (SPC) tool compiles a plain-text file containing parameter-value pairs into a properly formatted and encrypted .cfg file. The SPC tool is available for the Win32 environment and Linux-i386-elf environment.

  • Page 42: Chapter 3: Configuring Your System For Itsp Interoperability

    “NAT Mapping with Session Border Controller,” on page 43 • “NAT Mapping with SIP-ALG Router,” on page 43 • “Configuring NAT Mapping with a Static IP Address,” on page 43 • “Configuring NAT Mapping with STUN,” on page 45 Cisco Small Business ATA Administration Guide...

  • Page 43: Nat Mapping With Session Border Controller

    Use NAT mapping only if the ITSP network does not provide a Session Border NOTE Controller functionality. Connect to the administration web server, and choose Admin access with STEP 1 Advanced settings. Click Voice tab > SIP. STEP 2 Cisco Small Business ATA Administration Guide...
  • Page 44 Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Scroll down to the NAT Support Parameters section, and then enter the following STEP 3 settings to support static mapping to your public IP address: •...

  • Page 45: Configuring Nat Mapping With Stun

    Insert VIA received: yes • Insert VIA rport: yes • Substitute VIA Addr: yes • Send Resp To Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for your STUN server. Cisco Small Business ATA Administration Guide...
  • Page 46 NAT ports open permanently. Check with your ITSP to determine the requirements. Click Submit All Changes. STEP 6 You also need to configure the firewall settings on your router to allow SIP NOTE traffic. See “Firewalls and SIP,” on page Cisco Small Business ATA Administration Guide...

  • Page 47: Determining The Router’S Nat Mechanism

    To enable SIP signalling, complete the following task: STEP 5 a. Click Voice tab > Line , where N represents the line interface number. b. In the SIP Settings section, choose full from the SIP Debug Option field. Cisco Small Business ATA Administration Guide...

  • Page 48: Firewalls And Sip

    To view the default settings or to make changes, open the Voice > SIP page, and scroll down to the SIP Timer Values section. For field descriptions, see ”SIP Timer Values (sec) section,” on page 124 of Appendix Cisco Small Business ATA Administration Guide...

  • Page 49: Chapter 4: Configuring Voice Services

    FXS Line tab(s); Audio Configuration. You may set your first, second, and third preferred codec. See “ATA Routing Field Reference,” on page 100. PAP2T / SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default) • G.711a •...

  • Page 50: Using A Fax Machine

    G.723 Using a FAX Machine You can connect a fax machine to an FXS port on the SPA2102, SPA3102, SPA8000, and SPA8800. T.38 Fax is supported on these devices, for fax transmission over an IP network. The SPA2102 and SPA3102 support a single connection, while the SPA8000 and SPA8800 support one connection for each pair of FXS ports (1/2, 3/4, 5/6, and 7/8) for a maximum of four connections.

  • Page 51: Fax Troubleshooting

    G.711 fallback. If you are using a Cisco media gateway use the following settings: STEP 6 Make sure the Cisco gateway is correctly configured for T.38 with the SPA dial peer. For example: Fax Troubleshooting If have problems sending or receiving faxes, complete the following steps: Verify that your fax machine is set to a speed between 7200 and 14400.
  • Page 52 If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Cisco Small Business ATA Administration Guide...

  • Page 53: Managing Caller Id Service

    The ATA device supports bell 202 and v.23 standards for caller ID generation. Select the FSK Standard standard you want to use, bell 202 or v.23. The default is bell 202. This field is not found in the PAP2T. Cisco Small Business ATA Administration Guide...
  • Page 54 Ring c) ETSI Onhook Pre-Ring FSK/DTMF Polarity DTMF/ First Reversal (DTAS) Ring d) Bellcore Onhook FSK w/o Ring e) ETSI Onhook FSK w/o Ring Polarity Reversal (DTAS) f) Bellcore/ETSI Offhook FSK Wait For (DTAS) Cisco Small Business ATA Administration Guide...

  • Page 55: Silence Suppression And Comfort Noise Generation

    “dead silence” periods created by the VAD and Silence Suppression feature. Silence suppression is configured in the Line and PSTN Line tabs. See “ATA Routing Field Reference,” on page 100. Cisco Small Business ATA Administration Guide...

  • Page 56: Configuring Dial Plans

    Each digit sequence within the dial plan consists of a series of elements, which are individually matched to the keys that the user presses. White space is ignored, but may be used for readability. NOTE Cisco Small Business ATA Administration Guide...
  • Page 57 In this example, no digits are replaced. When the user enters a 10-digit string of numbers, the number 1 is added at the beginning of the sequence. If the user dials 9725550112, the system transmits 19725550112 Cisco Small Business ATA Administration Guide...
  • Page 58 The SPA implicitly appends the vertical code sequences entered in the regional NOTE parameter settings to the end of the dial plan. Likewise, if Enable_IP_Dialing is enabled, then IP dialing is also accepted on the associated line. Cisco Small Business ATA Administration Guide...
  • Page 59 2 through 9. The system automatically inserts the 1 prefix before transmitting the number to the carrier. • Local dialing with an automatically inserted 3-digit area code EXAMPLE: <:1212>xxxxxxx Cisco Small Business ATA Administration Guide...
  • Page 60 This example includes two digit sequences, separated by the pipe 0 | [49]11 character. The first sequence allows a user to dial 0 for an operator. The second sequence allows the user to enter 411 for local information or 911 for emergency services. Cisco Small Business ATA Administration Guide...
  • Page 61 • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco Small Business ATA Administration Guide...
  • Page 62 With the timer set to 0 seconds, the call is transmitted automatically to the specified extension when the phone goes off hook. Enter this sequence in the Phone Dial Plan for Ext 2 or higher on a client station. Cisco Small Business ATA Administration Guide...
  • Page 63 Unless the user enters another digit within the specified number of seconds, the entry is evaluated. If it is valid, the call proceeds. If it is invalid, the call is rejected. The default value is 3 seconds. Cisco Small Business ATA Administration Guide...
  • Page 64 Set an instant timer for a particular sequence within the dial plan. EXAMPLE: 9,8,1[2-9]xxxxxxxxxS0 With the timer set to 0, the call is transmitted automatically 9,8,1[2-9]xxxxxxxxxS0 when the user dials the final digit in the sequence. Cisco Small Business ATA Administration Guide...

  • Page 65: Editing Dial Plans

    Scroll down to the Control Timer Values section. STEP 3 Enter the desired values in the Interdigit Long Timer field and the Interdigit Short STEP 4 Timer field. Refer to the definitions at the beginning of this section. Cisco Small Business ATA Administration Guide...

  • Page 66: Secure Call Implementation

    ATA device by the administrator and is used by the ATA device to verify the Mini-Certificate of its peer. The Mini-Certificate is valid if it has not expired, and it has a valid signature. Cisco Small Business ATA Administration Guide...

  • Page 67: Secure Call Details

    The caller sends the “Caller Final” message to the called party with the following STEP 2 information: • Message ID (4B) • Encrypted Master Key (16B or 128b) • Encrypted Master Salt (16B or 128b) Cisco Small Business ATA Administration Guide...

  • Page 68: Using A Mini-Certificate

    Generating a Mini Certificate Cisco provides a Mini Certificate Generator for the generation of mini certificates and private keys. Partners can download the Mini Certificate Generator by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section.
  • Page 69 MC, such as “00:00:00 1/1/34” (34=2034). Internally the date is encoded as a fixed 12B string: 000000010134 The tool generates the parameters that can be provisioned. EXAMPLE: This example produces the following Mini Certificate and SRTP Private Key: Cisco Small Business ATA Administration Guide...

  • Page 70: Sip Trunking And Hunt Groups On The Spa8000

    “Outgoing Call Routing for a Trunk Group,” on page 76 • “Configuring a Trunk Group,” on page 77 • “Additional Notes About Trunk Groups,” on page 80 • “Setting the Hunt Policy,” on page 80 • “Trunk Group Management,” on page 78 Cisco Small Business ATA Administration Guide...

  • Page 71: About Sip Trunking

    • Outbound calling: When a PBX phone makes a call, the PBX selects one of the available trunk lines. The trunk line assumes the Caller ID of the trunk group. Cisco Small Business ATA Administration Guide...
  • Page 72 SIP signalling between both ends of the call, from call establishment to termination. • RTP Path: Whether the line is standalone or a member of a trunk group, the Line UA exchanges RTP packets directly with the ITSP equipment. Cisco Small Business ATA Administration Guide...

  • Page 73: Setting The Trunk Group Call Capacity

    The Caller ID of the external Caller is signaled by the Line UA out to the FXS port STEP 4 using the configured Caller ID method (FSK, DTMF, etc.). The PBX must be able to detect Caller ID signal in order for the proper Caller ID to show. Cisco Small Business ATA Administration Guide...

  • Page 74: Contact List For A Trunk Group

    (see below), the hunt proceeds through the lines in sequential order. : Random order. The Trunk UA randomly chooses a line from the list. If the selected line does not answer within the specified (see Cisco Small Business ATA Administration Guide...
  • Page 75 A wildcard character ( ) is used to represent “all trunk lines.” All lines ring simultaneously ( ). If there is no answer after 30 seconds ( ), the call is forwarded to the specified number ( Cisco Small Business ATA Administration Guide...

  • Page 76: Outgoing Call Routing For A Trunk Group

    INVITE to the ITSP. This Trunk Dial Plan typically is redundant since the trunk should trust the number sent by the Line UA. By default the trunk dial plan allows any non- empty number: Cisco Small Business ATA Administration Guide...

  • Page 77: Configuring A Trunk Group

    In the Trunk Group field, near the top of the line configuration page, choose a trunk number or choose none for a standalone line (the default setting). c. Repeat this step for each line that you want to add to a trunk group. Cisco Small Business ATA Administration Guide...

  • Page 78: Trunk Group Management

    You also can connect directly to the Trunk Status Page by entering the following URL: spa8000-ip-addr . This page is available with the User Login or the Admin Login. Cisco Small Business ATA Administration Guide...
  • Page 79 Connected: The call is connected. • Duration: The duration of the call In the case of a hung call, you can select the check box for the call and then click the Delete button to cancel the call. Cisco Small Business ATA Administration Guide...

  • Page 80: Setting The Hunt Policy

    Via the PBX, the phone user can trigger/control supplementary service and settings by signaling to the line port or configuring the line parameters. For more information, refer to the Appendix B, “ATA Voice Field Reference.” Cisco Small Business ATA Administration Guide...

  • Page 81: Chapter 5: Configuring Music On Hold

    To use the internal music source, simply identify imusic as the MOH server for each IP phone. Use the phone menu to find the IP address of the phone: STEP 1 a. Press the button on the phone keypad. b. Press , and then scroll down to Cisco Small Business ATA Administration Guide...

  • Page 82: Changing The Music File For The Internal Music Source

    Enter the following URL in the Internal Music URL field: STEP 5 • server_IPaddress: The local IP address of the computer you are using as the TFTP server • port: The port number used by the TFTP server (default Cisco Small Business ATA Administration Guide...

  • Page 83: Configuring A Streaming Audio Server

    Use a media signal adapter or “music coupler” to connect an Ethernet cable from a media source to the FXS port. For example, the MC-9700 Music Coupler has been tested with ATA devices and is available at the following URL: www.neogadgets.com/cart/ cart.php?target=product&product_id=17&substring=music+coupler Cisco Small Business ATA Administration Guide...
  • Page 84 Some audio source devices have an LED to indicate the battery status. This can be used as a visual indication as to whether audio streaming is in progress. • Call Forwarding, Call Screening, Call Blocking, DND, and Caller-ID Delivery features are not available on an SAS line. Cisco Small Business ATA Administration Guide...

  • Page 85: Configuring The Streaming Audio Server

    Click the Ext 1 tab. d. Scroll down to the Call Feature Settings section. e. In the MOH Server field, enter the extension number that you assigned to the FXS port for the streaming audio server. f. Click Cisco Small Business ATA Administration Guide...

  • Page 86: Using The Ivr With An Sas Line

    IVR may be used. But if the ATA device boots up and finds that the SAS line is off-hook, it removes battery from the line because no audio session is in progress. Cisco Small Business ATA Administration Guide...

  • Page 87: Chapter 6: Configuring The Pstn (Fxo) Gateway On The Spa3102

    VoIP gateway, without relying on a PBX for call control. FXS Port: The SPA3102 has 1 FXS port that you can connect to a standard analog telephone or fax machine. Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA Administration Guide...

  • Page 88: How Voip-To-Pstn Calls Work

    VoIP accounts stored on the ATA device. You can configure these settings on the Voice tab > PSTN Line page. For more information, “VoIP Users and Passwords (HTTP Authentication) section,” on page 208. Cisco Small Business ATA Administration Guide...

  • Page 89: Two-Stage Dialing (Spa3102)

    HTTP digest—SIP INVITE must contain a valid authorization header. PSTN callers can be authenticated by one of the following methods: • No authentication—All callers are accepted for service. • PIN—Caller is prompted to enter a PIN right after the call is answered. Cisco Small Business ATA Administration Guide...

  • Page 90: How Pstn-To-Voip Calls Work

    Line page, Dial Plans section.) • If the PIN does not match one of the configured PSTN PIN values, then the ATA device plays the reorder tone and then takes the FXO port on-hook. Cisco Small Business ATA Administration Guide...

  • Page 91: Terminating Gateway Calls

    “PSTN Disconnect Detection section,” on page 211. On the SPA8800, these settings can be configured on the Voice tab > Phone page. For more information, see “FXS Port Polarity Configuration section,” on page 177. Cisco Small Business ATA Administration Guide...

  • Page 92: Voip Outbound Call Routing (Spa3102)

    Dial 8 to start outside dial tone, prepend 1408 followed by seven digits, and route the call to pstn.cisco.com:5061, with user-id = joe, and pwd = bell_pwd, and enable NAT mapping Dial 8 to start outside dial tone, prepend 1408...

  • Page 93: Configuring Voip Failover To Pstn

    If the service provider does not allow more than one register contact, the PSTN Line should not register. In this case, only Line 1 rings on the inbound call to this VoIP account because it is the only line registered with the service provider. Cisco Small Business ATA Administration Guide...

  • Page 94: Other Options

    Symmetric RTP (SPA3102 and SPA8800) parameter is used to send audio RTP to the source IP and port of the inbound RTP packets. This facilitates NAT traversal. See “SIP Parameters section,” on page 122. Cisco Small Business ATA Administration Guide...

  • Page 95: Call Progress Tones (Spa3102 And Spa8800)

    “PSTN to VoIP Call with and Without Ring-Thru” section on page 96 • “VoIP to PSTN Call With and Without Authentication” section on page 96 • “Call Forwarding to PSTN Gateway (SPA3102 and SPA8800)” section on page 98 Cisco Small Business ATA Administration Guide...

  • Page 96: Pstn To Voip Call With And Without Ring-Thru

    Line 1 account. The VoIP caller calls the FXO number, which auto-answers after . The ATA device then prompts the VoIP caller for a PIN. When a valid PIN is entered, the ATA plays the and prompts the caller to dial the PSTN number. Cisco Small Business ATA Administration Guide...
  • Page 97 INVITE. If the target number is invalid according to the corresponding dial plan, the ATA device also replies 403 to the INVITE. Again, if the PSTN Line is busy at the time of the call, the ATA device replies 503. Cisco Small Business ATA Administration Guide...

  • Page 98: Call Forwarding To Pstn Gateway (Spa3102 And Spa8800)

    In this case, HTTP authentication is not allowed because Line 1 does not authenticate inbound INVITE requests. If you need to authenticate the VoIP caller in this case, you must select the PIN authentication method, or else the caller is authenticated. Cisco Small Business ATA Administration Guide...
  • Page 99 However, the caller is still limited by the parameter Forward-On-Busy to PSTN Gateway or Number This scenario is similar to the previous cases of call forwarding to gw0, but this applies when Line 1 is active. Cisco Small Business ATA Administration Guide...

  • Page 100: Appendix A: Ata Routing Field Reference

    To configure router settings for the PAP2T, see the user guide for the router. After you click the Router tab on the SPA2102, SPA3102, or the Network tab on the SPA8000 and SPA8800, you can choose the following pages: •...

  • Page 101: Product Information Section

    The default router assigned to the ATA device. Primary DNS The primary DNS server assigned to the ATA device. Secondary DNS The secondary DNS server assigned to the ATA device. LAN IP Address The address of the router. Cisco Small Business ATA Administration Guide...

  • Page 102: Wan Status Page

    “VLAN Settings section,” on page 106 Internet Connection Settings section Connection Type The type of WAN connection. Options are: DHCP, Static IP, PPPoE, PPPoE / DHCP (tries PPPoE then DHCP), or DHCP/ PPPoE (tries DHCP then PPPoE). Cisco Small Business ATA Administration Guide...

  • Page 103: Static Ip Settings Section

    The password assigned by the ISP for connecting on a Password Point-to-Point Protocol over Ethernet (PPPoE) link. PPPoE Service Name The service name assigned by the ISP for connecting on a Point-to-Point Protocol over Ethernet (PPPoE) link. Cisco Small Business ATA Administration Guide...

  • Page 104: Optional Settings Section

    ATA device. The default is parallel. Primary NTP Server The IP address or name of the primary NTP server. Secondary NTP Server The IP address or name of the secondary NTP server. Cisco Small Business ATA Administration Guide...

  • Page 105: Mac Clone Settings Section

    Enable when you want to use QoS. Options are: Always On or On when Phone is Use (default). QOS QDisc Allow QoS Queuing. Options are None or TBF (token bucket filter). Information can be found at about TBF at: http://lartc.org/howto/lartc.qdisc.classless.html Cisco Small Business ATA Administration Guide...

  • Page 106: Vlan Settings Section

    Networking Service section Networking Service NAT—the unit acts as a router and provides IP addresses to PCs attached to the LAN port. Bridge—The unit acts as a switch, a passthrough, and does not give IP addresses. Cisco Small Business ATA Administration Guide...

  • Page 107: Lan Networking Settings Section

    DMZ settings, multicast passthru setting, and system reserved ports range. This page includes the following sections: • “Port Forwarding Settings section,” on page 108 • “DMZ Settings section,” on page 108 • “Miscellaneous Settings section,” on page 109 Cisco Small Business ATA Administration Guide...

  • Page 108: Port Forwarding Settings Section

    DHCP function. To expose one PC, select Yes. The default is No. DMZ Host IP Address Specify the host computer’s IP address. Cisco Small Business ATA Administration Guide...

  • Page 109: Miscellaneous Settings Section

    NAT translation. That is, if there is a conflict — if port forwarding is set on the same port — then the port forwarding is cancelled. Default is 50000. Num of Ports Reserved Total number of ports reserved. Options are: 256, 512, and 1024. Cisco Small Business ATA Administration Guide...

  • Page 110: Appendix B: Ata Voice Field Reference

    “PSTN Line page (SPA3102),” on page 194 • “User page,” on page 216 • “PSTN User page (SPA3102),” on page 222 Not all fields listed may be applicable to your ATA device or your setup. NOTE Cisco Small Business ATA Administration Guide...

  • Page 111: Info Page

    Pending indicates a new RC unit that is ready for provisioning. If the unit has already retrieved its customized profile, this field displays the name of the company that provisioned the unit. Cisco Small Business ATA Administration Guide...

  • Page 112: System Status Section

    Registration State Indicates if the line has registered with the SIP proxy. Last Registration At Last date and time the line was registered. Next Registration In Number of seconds before the next registration renewal. Cisco Small Business ATA Administration Guide...
  • Page 113 Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide...
  • Page 114 The port mapped for Real Time Protocol traffic for Call 1/2. Mapped RTP Port Call 1 and 2 Media Media loopback is used to quantitatively and qualitatively Loopback measure the voice quality experienced by the end user. Cisco Small Business ATA Administration Guide...

  • Page 115: System Information Section (Pap2T)

    The PSTN number dialed by the SPA (logged only if a non- Number trivial dial plan is used). Last VoIP Caller The last VoIP caller to the FXO Line. Last PSTN Caller Name and number of the last PSTN caller. Cisco Small Business ATA Administration Guide...
  • Page 116 Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide...
  • Page 117 Duration of the call. VoIP Call Packets Number of packets sent. Sent VoIP Call Packets Number of packets received. Recv VoIP Call Bytes Number of bytes sent. Sent VoIP Call Bytes Number of bytes received. Recv Cisco Small Business ATA Administration Guide...

  • Page 118: Trunk Status Section (Spa8000)

    VMWI signal. This parameter is stored in long term memory and survives after reboot or power cycle. Mapped SIP Port Port number of the SIP port mapped by NAT. Cisco Small Business ATA Administration Guide...

  • Page 119: System Page

    Select yes or no from the drop- down menu. The default is yes. Admin Password Password for the administrator. The default is no password. User Password Password for the user. The default is no password. Cisco Small Business ATA Administration Guide...

  • Page 120: Internet Connection Type Section (Pap2T)

    Sets the secondary DNS server to take over if problems are discovered with the Primary DNS server. This is in addition to DHCP-supplied DNS servers if DHCP is enabled; when DHCP is disabled, this is the secondary DNS server. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide...

  • Page 121: Miscellaneous Settings Section (Not Used With Pap2T)

    Specifies the IP address of the syslog server. Debug Server Specifies the IP address of the debug server, which logs debug information. The level of detailed output depends on the debug level parameter setting. Cisco Small Business ATA Administration Guide...

  • Page 122: Sip Page

    Number of times an invite can be redirected to avoid an infinite loop. The default is 5. Max Auth Maximum number of times (from 0 to 255) a request may be challenged. The default is 2. Cisco Small Business ATA Administration Guide...
  • Page 123 If inbound SIP requests contain normal headers, ATA device substitutes those headers with compact headers (if defined by RFC 261) if parameter is set to yes. The default is no. Cisco Small Business ATA Administration Guide...

  • Page 124: Sip Timer Values (Sec) Section

    0 to 64 seconds. The default is 4. SIP T4 RFC 3261 T4 value (maximum duration a message remains in the network), which can range from 0 to 64 seconds. The default is 5. Cisco Small Business ATA Administration Guide...
  • Page 125 Min-Expires header. If the value is larger than this setting, the maximum value is used. The default is 7200. Reg Retry Intvl Interval to wait before the ATA device retries registration after failing during the last registration. The default is 30. Cisco Small Business ATA Administration Guide...

  • Page 126: Response Status Code Handling Section

    SIT 1 RSC through SIT 4 RSC. SIT2 RSC SIP response status code to INVITE on which to play the SIT2 Tone. SIT3 RSC SIP response status code to INVITE on which to play the SIT3 Tone. Cisco Small Business ATA Administration Guide...

  • Page 127: Rtp Parameters Section

    Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the ATA device terminates the call. If value is set to 0, the ATA device ignores the limit on ICMP errors. The default is 0. Cisco Small Business ATA Administration Guide...
  • Page 128 Anonymous if user blocks caller ID), and TOOL is set to the Vendor/Hardware-platform-software-version (such as Cisco/ATA device-1.0.31(b)). The NTP timestamp used in the SR is a snapshot of the ATA device’s local time, not the time reported by an NTP server. If the ATA device receives a RR from the peer, it attempts to compute the round trip delay and show it as the <Call Round Trip Delay>...

  • Page 129: Sdp Payload Types Section

    G.711a codec name used in SDP. Name The default is PCMA. G726r16 Codec G.726-16 codec name used in SDP. Name The default is G726-16. G726r24 Codec G.726-24 codec name used in SDP. Name The default is G726-24. Cisco Small Business ATA Administration Guide...

  • Page 130: Nat Support Parameters Section

    Insert VIA received Inserts the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ. Select yes or no from the drop-down menu. The default is no. Cisco Small Business ATA Administration Guide...
  • Page 131 IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line). However, the results of STUN and VIA received parameter processing, if available, supersede this statically configured value. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide...
  • Page 132 SIP messages is substituted for the corresponding port value in the external RTP port range. The default is 0. NAT Keep Alive Interval between NAT-mapping keep alive messages. Intvl The default is 15. Cisco Small Business ATA Administration Guide...

  • Page 133: Trunking Parameters Section (Spa8000)

    REG—Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG—Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. The default is none. Cisco Small Business ATA Administration Guide...

  • Page 134: Regional Page

    “Control Timer Values (sec) section” section on page 141 • “Vertical Service Activation Codes section” section on page 143 • “Vertical Service Announcement Codes section (SPA2102, SPA8000)” section on page 149 • “Outbound Call Codec Selection Codes section” section on page 149 •...

  • Page 135: Call Progress Tones Section

    Off Hook Warning Tone is played when Reorder Tone times out. The default is 480@10,620@0;10(.125/.125/1+2). Ring Back Tone Played during an outbound call when the far end is ringing. The default is 440@-19,480@-19;*(2/4/1+2). Cisco Small Business ATA Administration Guide...
  • Page 136 Played instead of the Dial Tone when there are unheard messages in the caller’s mailbox. The default is 350@-19,440@-19;2(.1/.1/1+2);10(*/0/ 1+2). Cfwd Dial Tone Played when all calls are forwarded. The default is 350@-19,440@-19;2(.2/.2/1+2);10(*/0/ 1+2). Cisco Small Business ATA Administration Guide...

  • Page 137: Distinctive Ring Patterns Section

    This field is not found in the PAP2T. Distinctive Ring Patterns section Ring1 Cadence Cadence script for distinctive ring 1. The default is 60(2/4). Ring2 Cadence Cadence script for distinctive ring 2. The default is 60(.3/.2, 1/.2,.3/4). Cisco Small Business ATA Administration Guide...

  • Page 138: Distinctive Call Waiting Tone Patterns Section

    The default is 30(.1/.1, .1/.1, .1/9.3) . CWT4 Cadence Cadence script for distinctive CWT 4. The default is 30(.1/.1, .3/.1, .1/9.5). CWT5 Cadence Cadence script for distinctive CWT 5. The default is 30(.3/.1,.1/.1,.3/9.1) . Cisco Small Business ATA Administration Guide...

  • Page 139: Distinctive Ring/Cwt Pattern Names Section

    Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 5 for the inbound call. The default is Bellcore-r5 . Ring6 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 6 for the inbound call. The default is Bellcore-r6 . Cisco Small Business ATA Administration Guide...

  • Page 140: Ring And Call Waiting Tone Spec Section

    Waveform for the ringing signal. Choices are Sinusoid or Trapezoid. The default is Trapezoid. Ring Frequency Frequency of the ringing signal. Valid values are 10–100 (Hz). The default is 20. Ring Voltage Ringing voltage. Choices are 60–90 (V). The default is 85. Cisco Small Business ATA Administration Guide...

  • Page 141: Control Timer Values (Sec) Section

    Call Back Expires Expiration time in seconds of a call back activation. Range: 0–65535 seconds. The default is 1800. Call Back Retry Call back retry interval in seconds. Range: 0–255 seconds. Intvl The default is 30. Cisco Small Business ATA Administration Guide...
  • Page 142 Without CPC enabled, reorder tone will is played after a configurable delay. If CPC is enabled, dial tone will be played when tip-to-ring voltage is restored Resolution is 1 second. The default is 2. Cisco Small Business ATA Administration Guide...

  • Page 143: Vertical Service Activation Codes Section

    Starts a callback when the last outbound call is busy. This Code field is only found in the PAP2T. The default is *05 Cfwd All Act Code Forwards all calls to the extension specified after the activation code. The default is *72. Cisco Small Business ATA Administration Guide...
  • Page 144 Cancels the code to accept the last outbound call. Code The default is *84. CW Act Code Enables call waiting on all calls. The default is *56. CW Deact Code Disables call waiting on all calls. The default is *57. Cisco Small Business ATA Administration Guide...
  • Page 145 Disables caller ID generation. The default is *85. CWCID Act Code Enables call waiting, caller ID generation. The default is *25. CWCID Deact Disables call waiting, caller ID generation. Code The default is *45. Cisco Small Business ATA Administration Guide...
  • Page 146 The default is *99. Modem pass-through mode can be triggered only by pre-dialing this code. FAX Line Toggle Toggles the line to a fax machine. This field is not found in Code the PAP2T. The default is #99. Cisco Small Business ATA Administration Guide...
  • Page 147 The *codes should not conflict with any of the other vertical service codes internally processed by the ATA device. You can empty the corresponding *code that you do not want to ATA device to process. Cisco Small Business ATA Administration Guide...
  • Page 148 *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the ATA device send INVITE *73@..as usual when user dials *73. Cisco Small Business ATA Administration Guide...

  • Page 149: Vertical Service Announcement Codes Section (Spa2102, Spa8000)

    ATA Voice Field Reference Regional page Vertical Service Announcement Codes section (SPA2102, SPA8000) Service Annc Base Base number for service announcements. Number Service Annc Extension codes for service announcements. Extension Codes Outbound Call Codec Selection Codes section These codes automatically appended to the dial-plan. So no need to include them in dial-plan (although no harm to do so either).
  • Page 150 Prefer G729a Code Makes this codec the preferred codec for the associated call. The default is *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. The default is *02729. Cisco Small Business ATA Administration Guide...

  • Page 151: Miscellaneous Section

    Sets the electrical impedance of the FXS port. Choices are Impedance 600, 900, 600+2.16uF, 900+2.16uF, 270+750||150nF, 220+850||120nF, 220+820||115nF, or 200+600||100nF. The default is 600. NOTE For New Zealand impedance (370+620| | 3 10nF), use 270+750| | 1 50nF. Cisco Small Business ATA Administration Guide...
  • Page 152 <weekday> value on or before the date given. The abbreviation HH stands for hours (0-23). The abbreviation mm stands for minutes (0-59). The abbreviation ss stands for seconds (0-59). The default Daylight Saving Time Rule is start=4/1/ 7;end=10/-1/7;save=1. Cisco Small Business ATA Administration Guide...
  • Page 153 The default is yes. Setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. Playback ABCD To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 154 The choices are from 1 to 8. This field is only found in the Limit PAP2T. The default is 3. Feature Invocation Select the method you want to use, Default or Sweden Method default. This field is not found in the PAP2T. The default is Default. Cisco Small Business ATA Administration Guide...

  • Page 155: Line Page

    NOTE pages other than the Line page. • On the SPA2102, refer to the Line pages and the corresponding User pages. • On the SPA8800, refer to the Phone pages 1 to 4 to configure the settings for the Phone (FXS) ports 1 to 4. Refer to the Line pages to configure the settings for the Line (FXO) ports 1 to 4.

  • Page 156: Line Enable Section

    (for example, [1] or [2]) to identify the line to which the setting applies. The number of lines varies with the model of the ATA device. For example, the SPA2102 provides two Line tabs (Line 1 and Line 2), while the SPA8000 provides eight tabs (Line1 through Line 8).

  • Page 157: Streaming Audio Server (Sas) Section

    If the caller does not respond to the refresh message, the ATA device ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled). The default is 30. Cisco Small Business ATA Administration Guide...

  • Page 158: Nat Settings Section

    Enter the keep alive message that should be sent periodically to maintain the current NAT mapping. If the value is $NOTIFY, a NOTIFY message is sent. If the value is $REGISTER, a REGISTER message without contact is sent. The default is $NOTIFY. Cisco Small Business ATA Administration Guide...

  • Page 159: Network Settings Section

    The default is high. Jitter Buffer Controls how the jitter buffer should be adjusted. Select Adjustment the appropriate setting: up and down, up only, down only, or disable. The default is up and down. Cisco Small Business ATA Administration Guide...

  • Page 160: Sip Settings Section

    TCP is already in use for basic activities such as Internet browsing or e-commerce. Options are: UDP, TCP, TLS. The default is UDP. Applies to SPA2102, SPA3102, and SPA8800. SIP Port Port number of the SIP message listening and transmission port.
  • Page 161 REGISTER requests/responses. • full excl. OPT|NTFY|REG—Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. • The default is none. RTP Log Intvl The interval for the RTP log. Cisco Small Business ATA Administration Guide...
  • Page 162 INVITE. To enable this feature, select yes. Otherwise, select no. The default is no. Auth INVITE When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide...

  • Page 163: Call Feature Settings Section

    Default is yes. Use Local Addr in The IP address of the local address enclosed in the FROM FROM of the SIP message. This field is found on the SPA2102 only. Default is no. Call Feature Settings section On the SPA8800, these settings are configured on the Phone pages only.

  • Page 164: Proxy And Registration Section

    Select the maximum number of conference call Ports participants. The range is 3 to 10. The default is 3. This field is found on the SPA2102 and PAP2T only. Proxy and Registration section Proxy SIP proxy server for all outbound requests.
  • Page 165 Voice Mail Server Enter the URL or IP address of the server. Mailbox Subscribe Expiry time to the voice mail server. The time to send Expires another subscribe message to the voice mail server. Cisco Small Business ATA Administration Guide...

  • Page 166: Subscriber Information Section

    1024-bit public key of the CA signing the MC of all subscribers in the group. The default is empty. SRTP Private Key Base64 encoded of the 512-bit private key per subscriber for establishment of a secure call. The default is empty. Cisco Small Business ATA Administration Guide...

  • Page 167: Supplementary Service Subscription Section

    Cfwd Sel Serv Enable Call Forward Selective Service The default is yes. Cfwd Last Serv Enable Forward Last Call Service The default is yes. Block Last Serv Enable Block Last Call Service The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 168 Enable MWI Service. MWI is available only if a Voice Mail Service is set-up in the deployment. The default is yes. VMWI Serv Enable VMWI Service (FSK). The default is yes. Speed Dial Serv Enable Speed Dial Service. The default is yes. Cisco Small Business ATA Administration Guide...

  • Page 169: Audio Configuration Section

    Preferred codec for all calls. (The actual codec used in a call still depends on the outcome of the codec negotiation protocol.) Select one of the following: G711u, G711a, G726-16, G726-24, G726-32, G726-40, G729a, or G723. The default is G711u. Cisco Small Business ATA Administration Guide...
  • Page 170 To enable the use of the G.723a codec at 6.3 kbps, select yes. Otherwise, select no. The default is yes. Echo Canc Adapt To enable the echo canceller to adapt, select yes. Enable Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 171 Otherwise, select no. The default is yes. DTMF Process AVT To use the DTMF process AVT feature, select yes. Otherwise, select no. This field is not available for the PAP2T. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 172 RFC2833 AVT (event = 16). INFO uses SIP INFO with the single line signal=hf in the message body. The MIME type for this message body is taken from the Hook Flash MIME Type setting. The default is None. Cisco Small Business ATA Administration Guide...
  • Page 173 To enable the use of the ITU-T T.38 standard for faxing, select yes. Otherwise, select no. T.38 is supported by the SPA2102 and the SPA8000. The SPA2102 supports a single T.38 connection. The SPA8000 supports one T.38 connection for each of its four modules (Line 1-2, 3-4, 5-6, and 7-8).

  • Page 174: Gateway Accounts Section (Spa3102)

    SPA to authenticate itself to Gateway 1. The default is blank. GW1/2/3/4 This value is the password to be used by the SPA to Password authenticate itself to Gateway 1. The default is blank. Cisco Small Business ATA Administration Guide...

  • Page 175: Voip Fallback To Pstn Section (Spa3102 And Spa8800)

    Functionality Allow arbitrary 2 digit star code [3469]11 Allow x11 sequences Operator Int’l Operator [2-9]xxxxxx US local number 1xxx[2-9]xxxxxx US 1 + 10-digit long distance number xxxxxxxxxxxx. Everything else (Int’l long distance, FWD, ...) Cisco Small Business ATA Administration Guide...
  • Page 176 The INVITE message, however, is still sent to the outbound proxy if it is enabled. The default is no. Cisco Small Business ATA Administration Guide...

  • Page 177: Fxs Port Polarity Configuration Section

    PSTN service when Line 1 VoIP service is down). Choose from {none, 1, 2, 3, 4, 5, 6, 7, 8} Authentication is skipped for Line 1 VoIP caller. The default is 1. Cisco Small Business ATA Administration Guide...
  • Page 178 Choose Disabled or Double Hook Flash. The default is Disabled. PSTN CID Name The prefix to add to the caller ID name that is sent to the Prefix PBX. Enter the characters to add to the caller ID name. Cisco Small Business ATA Administration Guide...

  • Page 179: Fxo Timer Values (Sec) Section (Spa8800)

    .05 to 3.00. The default is .1/.1. If this value is blank, the default is used. Cisco Small Business ATA Administration Guide...

  • Page 180: Pstn Disconnect Detection Section (Spa8800)

    If enabled, SPA will disconnect both call legs when the Silence PSTN side has no voice activity for a duration longer than the length specified in the PSTN Long Silence Duration parameter during a gateway call. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 181 If enabled, SPA will disconnect both call legs when it Tone detects the disconnect tone from the PSTN side during a gateway call. Disconnect tone is specified in the parameter, which depends on the region of the PSTN service. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 182 The Disconnect Tone Script values for various countries continued follow: US—480@-30,620@-30;4(.25/.25/1+2) UK—400@-30,400@-30; 2(3/0/1+2) France—440@-30,440@-30; 2(0.5/0.5/1+2) Germany—425@-10; 10(0.48/0.48/1) Netherlands—425@-30,425@-30; 2(0.5/0.5/1+2) Sweden—425@-10; 10(0.25/0.25/1) Norway—425@-10; 10(0.5/0.5/1) Italy—425@-30,425@-30; 2(0.2/0.2/1+2) Spain—425@-10; 10(0.2/0.2/1,0.2/0.2/1,0.2/0.6/1) Portugal—425@-10; 10(0.5/0.5/1) Poland—425@-10; 10(0.5/0.5/1) Denmark—425@-10; 10(0.25/0.25/1) —400@-15; 10(0.25/0.25/1) —425@-13; 10(0.375/0.375/1) Cisco Small Business ATA Administration Guide...

  • Page 183: International Control Section (Spa8800)

    PSTN side to the SPA. The range is -15 to 12. The default is 0. Ring Validation Specify the minimum signal duration required by the Time Gateway for recognition as a ring signal. The default is Cisco Small Business ATA Administration Guide...

  • Page 184: Call Forward, Speed Dial, Supplementary Services, And Ring Settings (Spa8000 And Spa8800)

    Settings (SPA8000 and SPA8800) On the SPA8000 and the SPA8800, you can configure settings for call forward, speed dial, and supplementary services, as well as ring settings. For field descriptions, see “User page,” on page 216. Cisco Small Business ATA Administration Guide...

  • Page 185: Trunk Group Page (Spa8000)

    Network Settings section SIP ToS/DiffServ TOS/DiffServ field value in UDP IP packets carrying a SIP Value message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. The default is 3. Cisco Small Business ATA Administration Guide...

  • Page 186: Sip Settings Section

    Enter the appropriate header in the field provided. SIP Remote-Party- To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 187 REG—Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG—Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. The default is none. Cisco Small Business ATA Administration Guide...
  • Page 188 The default is 0. Refer-To Target To contact the refer-to target, select yes. Otherwise, select Contact The default is no. Auth INVITE When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide...

  • Page 189: Subscriber Information Section

    Note that a trunk line can make an outgoing call only through its own trunk. If that trunk reaches full capacity, it will not attempt to failover to use other trunks Cisco Small Business ATA Administration Guide...
  • Page 190 You can instruct the SPA8000 to hunt only the phones that are Voice tab > SIP page, Trunking on-hook, through the Parameters Hunt Policy section, field. See “Trunking Parameters section (SPA8000),” on page 133. Cisco Small Business ATA Administration Guide...

  • Page 191: Dial Plan Section

    NAT Keep Alive Destination that should receive NAT keep alive messages. Dest If the value is $PROXY, the messages are sent to the current proxy server or outbound proxy server. The default is $PROXY. Cisco Small Business ATA Administration Guide...

  • Page 192: Proxy And Registration Section

    Expires value in sec in a REGISTER request. The PAP2T will periodically renew registration shortly before the current registration expired. This parameter is ignored if the parameter is no. Range: 0 – (231 – 1) sec Cisco Small Business ATA Administration Guide...
  • Page 193 Voice Mail Server Enter the URL or IP address of the server. Mailbox Subscribe Expiry time to the voice mail server. The time to send Expires another subscribe message to the voice mail server. Cisco Small Business ATA Administration Guide...

  • Page 194: Pstn Line Page (Spa3102)

    “International Control (Settings) section” section on page 214 Line Enable section Line Enable To enable this line for service, select yes. Otherwise, select The default is yes. PSTN Contact List Select the appropriate list: , or . The default is Cisco Small Business ATA Administration Guide...

  • Page 195: Nat Settings Section

    Network Settings section SIP ToS/DiffServ TOS/DiffServ field value in UDP IP packets carrying a SIP Value message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. The default is 3. Cisco Small Business ATA Administration Guide...

  • Page 196: Sip Settings Section

    SIP 100REL Enable To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. The default is no. EXT SIP Port The external SIP port number. Cisco Small Business ATA Administration Guide...
  • Page 197 The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. This feature was requested by Bell Canada (Nortel) to limit the registration of SIP accounts. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 198 SIP Ports originated from an untrusted IP address. A source IP address is untrusted if it does not match any of the IP addresses resolved from the configured is yes). The default is no. Cisco Small Business ATA Administration Guide...

  • Page 199: Proxy And Registration Section

    Enable the use of . If set to no, the Proxy parameter and ignored. The default is no. Outbound Proxy SIP Outbound Proxy Server where all outbound requests are sent as the first hop. Cisco Small Business ATA Administration Guide...
  • Page 200 The default is no. DNS SRV Auto If enabled, the PAP2T will automatically prepend the Proxy Prefix or Outbound Proxy name with _sip._udp when performing a DNS SRV lookup on that name. The default is no. Cisco Small Business ATA Administration Guide...

  • Page 201: Subscriber Information Section

    Maximum number of calls allowed on this line interface. Choices: {unlimited,1,2,3,…25 }. Default is 16. Note that the ATA device does not distinguish between incoming and outgoing calls when talking about call capacity. NOTE: unlimited = 16 Cisco Small Business ATA Administration Guide...

  • Page 202: Audio Configuration Section

    To enable the use of the G729a codec at 8 kbps, select yes. Otherwise, select no. The default is yes. Echo Canc Enable To enable the use of the echo canceller, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 203 Select the codec for fax passthrough, G711u or G711a. Codec The default is G711u. DTMF Process This field is not available for the PAP2T. To use the DTMF INFO process info feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...
  • Page 204 This feature allows the release of codecs not used after Codec codec negotiation on the first call, so that other codecs can be used for the second line. To use this feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide...

  • Page 205: Dial Plans Section

    1 to 8 corresponding to Dial Plan 1 to 8. The dial plan syntax is the same as that used for Line 1. See “Dial Plan section,” on page 175. Cisco Small Business ATA Administration Guide...

  • Page 206: Voip-To-Pstn Gateway Setup Section

    VoIP Caller is calling from Line 1 of the same SPA3102 unit due to fallback to PSTN service when Line 1 VoIP service is down. Choose from {none, 1, 2, 3, 4, 5, 6, 7, 8}. The default is 1. Cisco Small Business ATA Administration Guide...
  • Page 207 The default is blank. VoIP Caller 1/2/3/4/ Index of the dial plan in the dial plan pool to be associated 5/6/7/8 DP with the VoIP caller who enters the PIN that matches The default is 1. Cisco Small Business ATA Administration Guide...

  • Page 208: Voip Users And Passwords (Http Authentication) Section

    The password to be used with VoIP User 1. The user 5/6/7/8 Password assumes the identity of VoIP User 1 must therefore compute the credentials using this password, or the INVITE will be challenged with a 401 response The default is blank. Cisco Small Business ATA Administration Guide...

  • Page 209: Ring Settings Section

    SIP ReINVITE and the VoIP peer must response with a 2xx response. If VoIP peer does not reply or response is not greater than 2xx, the SPA will disconnect both PSTN and VoIP call legs automatically. The range is 0-255. The default is 30. Cisco Small Business ATA Administration Guide...
  • Page 210 This allows the VoIP peer to initiate a three-way conference call and subsequent call transfer. The duration of the on-hook signal can be configured using this parameter. The default is 0.25. The permitted range is limited to 0.02 to 1.6 seconds. Cisco Small Business ATA Administration Guide...

  • Page 211: Pstn Disconnect Detection Section

    The default is yes. Min CPC Duration Specify the minimum duration of a low tip-and-ring voltage (below 1V) for the Gateway to recognize it as a CPC signal or PSTN line removal. The default is Cisco Small Business ATA Administration Guide...
  • Page 212 This parameter adjusts the sensitivity of PSTN silence detection. Choose from {very low, low, medium, high, very high}. The higher the setting, the easier to detect silence and hence easier to trigger a disconnection. The default is medium. Cisco Small Business ATA Administration Guide...
  • Page 213 The Disconnect Tone Script values for various countries follow: US—480@-30,620@-30;4(.25/.25/1+2) UK—400@-30,400@-30; 2(3/0/1+2) France—440@-30,440@-30; 2(0.5/0.5/1+2) Germany—440@-30,440@-30; 2(0.5/0.5/1+2) Netherlands—425@-30,425@-30; 2(0.5/0.5/1+2) Sweden—425@-10; 10(0.25/0.25/1) Norway—425@-10; 10(0.5/0.5/1) Italy—425@-30,425@-30; 2(0.2/0.2/1+2) Spain—425@-10; 10(0.2/0.2/1,0.2/0.2/1,0.2/0.6/1) Portugal—425@-10; 10(0.5/0.5/1) Poland—425@-10; 10(0.5/0.5/1) Denmark—425@-10; 10(0.25/0.25/1) —400@-15; 10(0.25/0.25/1) —425@-13; 10(0.375/0.375/1) Cisco Small Business ATA Administration Guide...

  • Page 214: International Control (Settings) Section

    Ring Validation Specify the minimum signal duration required by the Time Gateway for recognition as a ring signal. The default is Tip/Ring Voltage Choices are {3.1, 3.2, 3.35, 3.5}. Adjust The default is 3.5. Cisco Small Business ATA Administration Guide...
  • Page 215 Line-In-Use Voltage Determines the voltage threshold at which the SPA-3000 assumes the PSTN is in use by another handset sharing the same line (and will declare PSTN gateway service not available to incoming VoIP callers). The default value is 40v. Cisco Small Business ATA Administration Guide...

  • Page 216: User Page

    Per user parameter tags must be appended with [1] or [2] (corresponding to line 1 or 2) in the configuration profile. It is omitted below for readability. Cisco Small Business ATA Administration Guide...

  • Page 217: Call Forward Settings Section

    (dialed automatically by the SPA through the PSTN gateway) The default is blank. Cfwd No Ans Delay Delay in sec before Call Forward No Answer triggers. Same as Cfwd All Dest. The default is 20. Cisco Small Business ATA Administration Guide...

  • Page 218: Selective Call Forward Settings Section

    This section does not apply to the WIP310 wireless phone. Speed Dial 2-9 Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide...

  • Page 219: Supplementary Service Settings Section

    Setting this value to yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and will survive after reboot or power cycle. The default is no. Cisco Small Business ATA Administration Guide...

  • Page 220: Distinctive Ring Settings Section

    Ring1 - 9 Caller Caller number pattern to play Distinctive Ring/CWT 1, 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide...

  • Page 221: Ring Settings Section

    New VM Becomes Available—ring when the number of unread voice mail changes from 0 to non-zero • New VM Arrives—ring when the number of unread voice mail increases. The default is New VM Available. Cisco Small Business ATA Administration Guide...

  • Page 222: Pstn User Page (Spa3102)

    SPA will not auto-answers the call. Cfwd Sel1-8 Dest Eight VoIP destinations to forward a PSTN caller matching If this entry is blank, the PSTN caller is blocked for VoIP service. Cisco Small Business ATA Administration Guide...

  • Page 223: Pstn-To-Voip Speed Dial Settings Section

    The default ring to be used to ring through Line 1. Choose from {1,2,3,4,5,6,7,8,Follow Line 1}. If Follow Line 1 is selected, the ring to be used is determined by Line 1’s distinctive ring settings. The default is 1. Cisco Small Business ATA Administration Guide...

  • Page 224: Appendix C: Troubleshooting

    6. Press 1 to enable WAN access to the administration web server. 7. Open the web browser on a networked computer. 8. Start Internet Explorer and enter the IP address of the ATA device. Cisco Small Business ATA Administration Guide...
  • Page 225 3. Also, set You do not need to change the value of the parameter. 4. To capture SIP signaling messages, under the Line tab, set The file output is syslog.<portnum>.log (for the default port setting, syslog.514.log). Cisco Small Business ATA Administration Guide...
  • Page 226 16384-16482. Also, disable “SPI” if this feature is provided by your firewall. Identify the SIP server to which the ATA device is registering, if it supports NAT, using the parameter. Cisco Small Business ATA Administration Guide...
  • Page 227 STUN software can be obtained at the following website: http://www.voip-info.org/wiki-Open+Source+VOIP+Software STUN does not work with a symmetric NAT router. Enable debug through NOTE syslog (see FAQ#10), and set to yes. The messages indicate whether you have symmetric NAT or not. Cisco Small Business ATA Administration Guide...

  • Page 228: Appendix D: Environmental Specifications

    FCC (Part 15 Class B), cUL, CE, IC-003, A-Tick Operating 32 to 113º F(0 to 45ºC) Temp Storage -17º to 158ºF (-27 to 70ºC) Temp Operating 10% to 90% relative humidity, Non-Condensing Humidity Storage 10% to 90% relative humidity, Non-Condensing Humidity Cisco Small Business ATA Administration Guide...

  • Page 229: Spa2102

    FCC (Part 15 Class B), CE, ICES-003, A-Tick Certification, RoH Operating 32º to 113º F(0 to 45ºC) Temp Storage -13º to 185ºF (-25 to 85ºC) Temp Operating 10% to 90% relative humidity, Non-Condensing Humidity Storage 10% to 90% relative humidity, Non-Condensing Humidity Cisco Small Business ATA Administration Guide...

  • Page 230: Spa8000

    FCC (Part 15 Class B), CE, ICES-003, A-Tick Certification, RoH, UL Operating 32º to 113º F(0 to 45ºC) Temp Storage -13º to 185ºF (-25 to 85ºC) Temp Operating 10% to 90% relative humidity, Non-Condensing Humidity Storage 10% to 90% relative humidity, Non-Condensing Humidity Cisco Small Business ATA Administration Guide...

  • Page 231: Appendix E: Where To Go From Here

    Resource Location http://www.cisco.com/en/US/products/ps10024/ Technical Documentation prod_maintenance_guides_list.html Go to tools.cisco.com/support/downloads, and enter the Firmware Downloads model number in the Software Search box. www.myciscocommunity.com/community/ Cisco Community Central > Small smallbizsupport/voiceandconferencing/voice...

  • Page 232: Related Documentation

    Business Home Related Documentation The following table describes the various documents that Cisco provides to help you to install, configure, and manage the SPA9000 Voice System and its components. These documents and more are available at the following URL: www.cisco.com/en/US/products/ps10030/...
  • Page 233 • Administration and use Analog Telephone VARs, system of Cisco Small Adapter Administration administrators, and Business ATAs Guide Service Providers • PAP2T, SPA2102, SPA3102, SPA8000 User Guide for switch User Guide for router Cisco Small Business ATA Administration Guide...

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