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Canon i-SENSYS LBP5300 Series Service Manual
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Canon i-SENSYS LBP5300 Series Service Manual

Canon i-SENSYS LBP5300 Series Service Manual

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Service Manual

i-SENSYS LBP5300 Series
Feb 27 2007

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Summary of Contents for Canon i-SENSYS LBP5300 Series

  • Page 1: Service Manual

    Service Manual i-SENSYS LBP5300 Series Feb 27 2007...
  • Page 3 Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.

  • Page 4: Symbols Used

    Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
  • Page 5 Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer- ence to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal.

  • Page 7: Table Of Contents

    Contents Contents Chapter 1 PRODUCT DESCRIPTION 1.1 Features ..............................1- 1 1.1.1 Feature ..................................1- 1 1.2 System construction ...........................1- 1 1.2.1 System Construction ............................... 1- 1 1.2.2 System Cnstruction ..............................1- 1 1.3 Product Specifications ..........................1- 2 1.3.1 Product Specifications ............................. 1- 2 1.3.2 Product Specifications .............................
  • Page 8 Contents 2.4.1.2 Print Process.................................... 2- 7 2.4.1.3 Electrostatic latent image formation block ..........................2- 8 2.4.1.4 Development block .................................. 2- 9 2.4.1.5 Transfer block ..................................2- 10 2.4.1.6 Fixing block .................................... 2- 11 2.4.1.7 Cleaning block ..................................2- 12 2.4.2 Image Stabilizaton Control.............................2- 12 2.4.2.1 Image Stabilization Control ..............................
  • Page 9 Contents 2.8.2.5 ETB motor failure detection ..............................2- 40 2.8.2.6 Fixing motor failure detection..............................2- 40 2.8.2.7 Exhaust fan failure detection..............................2- 40 2.8.2.8 Duplexing cooling fan failure detection ..........................2- 41 2.8.3 Video Controller PCB ............................2- 41 2.8.3.1 Outline....................................2- 41 2.8.3.2 Overview ....................................
  • Page 10 Contents 3.1.15.2 Removing the Cooling Fan..............................3- 12 3.1.16 Duplex Fan................................3- 12 3.1.16.1 Preparation for Removing the Duplexing Fan ........................3- 12 3.1.16.2 Removing the Duplexing Fan............................... 3- 12 3.2 LASER EXPOSURE SYSTEM ......................... 3- 13 3.2.1 Laser Scanner Unit ..............................3- 13 3.2.1.1 Preparation for Removing the Laser / Scanner Unit ......................
  • Page 11 Contents 3.5 FIXING SYSTEM ............................3- 25 3.5.1 Fixing Assembly ..............................3- 25 3.5.1.1 Removing the Fixing Assembly.............................. 3- 25 3.5.2 Fixing Sleeve Unit..............................3- 26 3.5.2.1 Preparation for Removing the Fixing Sleeve Unit ........................3- 26 3.5.2.2 Removing the Fixing Sleeve Unit............................3- 26 3.5.3 Fixing Motor................................
  • Page 12 Contents 5.4.2.1 Registering the Firmware............................... 5- 13 5.4.2.2 Making Connections ................................5- 15 5.4.3 Downloading the System Software ........................5- 16 5.4.3.1 Downloading Procedure................................. 5- 16 5.5 Service Mode ............................5- 19 5.5.1 Outline..................................5- 19 5.5.1.1 Outline....................................5- 19 5.5.1.2 Outline....................................5- 20 5.5.2 Service Mode Table ...............................5- 20 5.5.2.1 Service Mode Items ................................

  • Page 13: Chapter 1 Product Description

    Chapter 1 PRODUCT DESCRIPTION...
  • Page 15 Contents Contents 1.1 Features ..................................1-1 1.1.1 Feature......................................1-1 1.2 System construction ...............................1-1 1.2.1 System Construction ..................................1-1 1.2.2 System Cnstruction ..................................1-1 1.3 Product Specifications..............................1-2 1.3.1 Product Specifications ................................. 1-2 1.3.2 Product Specifications ................................. 1-3 1.4 Name of Parts.................................1-4 1.4.1 External View ....................................1-4 1.4.2 External View ....................................

  • Page 17: Features

    Chapter 1 1.1 Features 1.1.1 Feature 0013-7282 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1. High-speed printing and high image quality This printer realizes high-speed printing for both full-color and monochrome print. Regardless of this high-speed, the toner with fine particle enables to produce vivid image with the resolution of 600 dpi.

  • Page 18: Product Specifications

    Toner type non-magnetic, 1-component dry toner Toner supply type By EP cartridge (Printable pages: approx. 6,000 pages (Canon Genuine Cartridge, and for A4 or Letter size paper at 5 % page coverage with the default print density setting)) Warm-up time 0 second from standby mode (20°C (68°F)

  • Page 19: Product Specifications

    Toner type non-magnetic, 1-component dry toner Toner supply type By EP cartridge (Printable pages: approx. 6,000 pages (Canon Genuine Cartridge, and for A4 or Letter size paper at 5 % page coverage with the default print density setting)) Warm-up time 0 second from standby mode (20°C (68°F)

  • Page 20: Name Of Parts

    Chapter 1 1.4 Name of Parts 1.4.1 External View 0014-2125 i-SENSYS LBP5300 [11] [10] F-1-3 [1] Auxiliary Tray [2] Output Tray [3] Top Cover [4] Power Switch [5] Control Panel [6] Front Cover [7] Paper Cassette [8] Tray Extension [9] Auxiliary Tray [10] Multi-purpose Tray [11] Paper Guides F-1-4...

  • Page 21: Cross Section View

    Chapter 1 [11] [10] F-1-5 [1] Auxiliary Tray [2] Output Tray [3] Top Cover [4] Power Switch [5] Control Panel [6] Front Cover [7] Paper Cassette [8] Tray Extension [9] Auxiliary Tray [10] Multi-purpose Tray [11] Paper Guides F-1-6 [1] Cassette Protective Cover [2] Rear Cover [3] Expansion Slot [4] USB Connector...

  • Page 22: Using The Machine

    Chapter 1 [3] [4] [19] [10] [11] [12] [18] [17] [16] [15] [14][13] F-1-7 [1] Duplexing reverse roller [2] Duplexing flapper [3] Fixing sleeve [4] Fixing pressure roller [5] Fixing unit [6] Control panel [7] ETB [8] Duplexing feed roller [9] Transfer roller [10] Multi-purpose tray pick-up roller [11] Attraction roller...

  • Page 23: Control Panel

    Chapter 1 F-1-8 [1] Alarm Indicator (Orange) On: Service call is occurring. Blinking: An error is occurring, disabling printing. [2] Paper Jam Indicator (Orange) Blinking: A paper jam is occurring, disabling printing. [3] Ready Indicator (Green) On: The printer is in the sleep mode and ready to print. Blinking: The printer is busy performing some kind of processing or operation, such as printing, warming up, calibrating, or pausing a job.

  • Page 24: Job Menu

    Chapter 1 On offline: Does not function when the printer is offline. On online: Displays the JOB menu. On menu operation: Goes back to the previous menu (Goes back up the hierarchy). [7] [OK] Key On offline: Does not function when the printer is offline. On online: Does not function when the printer is online.
  • Page 25 Chapter 1 Item Setting Notes POWER SAVE TIME 30 minutes*, 60 minutes, 180 minutes, 5 minutes, 15 minutes WARNING STEP CHECK TONER CONT.PRINTING*, STOP PRINTING AUTO ERROR SKIP ON, OFF PANEL LANGUAGE JAPANESE*, ENGLISH, FRENCH, GERMAN, ITALIAN, SPANISH ALARM 1 TIME*, CONTINUOUS SHOW WARNINGS CHECK TONER ON*, OFF...

  • Page 26: Setup Menu (2)

    Chapter 1 1.5.5 Setup Menu (2) 0015-1830 i-SENSYS LBP5360 LAYOUT MENU T-1-4 Item Setting Notes COPIES 1* to 9999 OFFSET Y -50.0 mm to 0.0 mm* to +50.0 mm OFFSET X -50.0 mm to 0.0 mm* to +50.0 mm BIND.LOCATION LONG EDGE*, SHORT EDGE GUTTER -50.0 mm to 0.0 mm* to +50.0 mm...

  • Page 27: Setup Menu (3)

    Chapter 1 1.5.6 Setup Menu (3) 0015-1831 i-SENSYS LBP5360 INTERFACE MENU T-1-6 Item Setting Notes I/F CONNECTION PARALLEL ON*, OFF ON*, OFF NETWORK ON*, OFF MODE TIMEOUT 5 to 15* to 300 sec, OFF NETWORK MENU 1-11...
  • Page 28 Chapter 1 Item Setting Notes TCP/IP SETTINGS IP MODE MANUAL*, AUTO PROTOCOL PROTOCOL is displayed only when IP MODE is set to AUTO. DHCP OFF*, ON BOOTP OFF*, ON RARP OFF*, ON IP SETTINGS IP ADDRESS 0.0.0.0* SUBNET MASK 0.0.0.0* GATEWAY ADDRESS 0.0.0.0* PRIMARY ADD.

  • Page 29: Setup Menu (4)

    Chapter 1 Item Setting Notes CONNECT.RECOG. ON*, OFF EXT.RX BUFFER OFF*, ON This item is displayed only when an optional RAM module is installed. 1.5.7 Setup Menu (4) 0015-1832 i-SENSYS LBP5360 USER MAIN. T-1-7 Item Setting Notes ADJ.START POS. OFFSET Y(TRAY) -5.0 mm to +5.0 mm (0.0 mm*) OFFSET X(TRAY) -2.22 mm to +2.22 mm (0.0 mm*)

  • Page 30: Setup Menu (5)

    Chapter 1 MAINTENANCE C. Indicated when no maintenance code is set. CNCL PAPER LMT OFF*, ON Indicated when the maintenance code is consistent. DOT COUNTER OFF*, ON SP.TRANS.MODE OFF*, ON CUSTOM S.VERT. OFF*, ON CNCL JOB SINGLY ON*, OFF SP.GLOSSY MODE OFF*, ON WHITE LINE ADJ OFF*, ON...

  • Page 31: Utility Menu

    Chapter 1 Item Setting NETWORK NETWORK GR. FTP SYSLOG ON, OFF* INITIALIZE MENU ON, OFF* UFR II SETUP T-1-10 Item Setting PAPER SAVE ON*, OFF 1.5.9 Utility Menu 0015-1834 i-SENSYS LBP5360 T-1-11 Item Remarks CONFIG.PAGE TEST PRINT B*1 continuous printing :grid pattern TEST PRINT D1*1 counter reading/service printing...

  • Page 32: Safety

    Chapter 1 Item Setting CASSETTE2 SIZE A4*, LTR, LGL, EXEC, CUSTOM SIZE, CUSTOM SIZE R, A5, B5 TRAY PAPER TYPE PLAIN PAPER*, PLAIN PAPER HHEAVY PAPER 1, HEAVY PAPER 2, HEAVY PAPER 3, TRANSPARENCIES, ENVELOPE, COATED PAPER, LABEL, ROUGH PAPER, MIXED TYPES CASSETTE1 TYPE PLAIN PAPER*, PLAIN PAPER H, ROUGH PAPER, MIXED TYPES CASSETTE2 TYPE...

  • Page 33: Chapter 2 Technical Reference

    Chapter 2 TECHNICAL REFERENCE...
  • Page 35 Contents Contents 2.1 Functional Configuration ...............................2-1 2.1.1 Outline......................................2-1 2.2 Basic Sequense................................2-1 2.2.1 Basic Sequence of Operation ............................... 2-1 2.2.2 Power-On Sequence..................................2-1 2.3 LASER EXPOSURE SYSTEM.............................2-2 2.3.1 Overview/Configuration ................................2-2 2.3.1.1 Outline..........................................2-2 2.3.2 Laser Control ....................................2-3 2.3.2.1 Outline..........................................2-3 2.3.2.2 Image masking control ....................................2-4 2.3.2.3 Failure detection......................................2-5 2.3.3 Laser Scanner Motor Control...............................
  • Page 36 Contents 2.5.3.2.1 Pick-up delay jam ....................................2-29 2.5.3.2.2 Delivery delay jam....................................2-29 2.5.3.2.3 Duplexing pick-up delay jam................................2-29 2.5.3.2.4 Duplexing reverse unit delay jam ................................. 2-30 2.5.3.3 Stationary Jams ......................................2-30 2.5.3.3.1 Pick-up stationary jam ..................................2-30 2.5.3.3.2 Delivery stationary jam..................................2-30 2.5.3.4 Other Jams ........................................

  • Page 37: Functional Configuration

    Chapter 2 2.1 Functional Configuration 2.1.1 Outline 0014-3182 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The machine may be broadly divided into the following 6 functional blocks: engine control system, laser exposure system, image formation system, pickup/trans- port/delivery system, fixing system, and externals/auxiliary control system. Laser exposure system Image formation system Pickup/transport/delivery system...

  • Page 38: Laser Exposure System

    Chapter 2 Power-ON Initialize CPU Initialize ASIC Start-up fan Video interface communication start Internal communication start Check residual jam Fixing unit pressurized Developing roller Engaged disengagement check Developing roller disengaged Disengaged Environment detection Initial drive for motors Check cartridge presence Check residual paper Initial drive for scanner Transfer roller position...

  • Page 39: Laser Control

    Chapter 2 VIDEO controller PCB DC controller PCB Laser driver PCB Photosensitive drum Collimator lens Cylindrical lens Focusing lens Reflective mirror Polygon mirror (For-faced) Scanner motor F-2-3 This printer has four laser units: two laser driver PCBs have two laser units each. Also there are two scanner motors and one Polygon mirror reflects laser lights of two colors.

  • Page 40: Image Masking Control

    Chapter 2 DC controller PCB Laser driver PCB Cyan laser driver circuit LDPWRH Light intensity switching LD2CTRL0 circuit LD2CTRL1 LD2CTRL2 VDO21,/VDO21 VDO22,/VDO22 LD2PDOUT Magenta laser driver circuit BD circuit LD2CTRL0 LD2CTRL1 LD2CTRL2 VDO11,/VDO11 VDO12,/VDO12 LD1PDOUT /BD1I F-2-4 The DC controller sends the VIDEO signals (VDO, /VDO) for the image formation, the LASER CONTROL signals (CTRL0, CTRL1, CTRL2) for witching the operational mode of the laser driver circuit, and the LASER LIGHT INTENSITY SWITCH signal (LDPWRH) for switching the laser light intensity to each laser driver IC (IC1, IC2).

  • Page 41: Failure Detection

    Chapter 2 C/Bk Image masking Y/M Image masking Right/Left margin Right/Left margin masking masking Scanning direction Scanning direction F-2-5 1. The colored area indicates the area where an image can be scanned by the laser beam. 2. The times T1, T2, T3, T4 and T5 depend on the paper size. 3.

  • Page 42: Failure Detection

    Chapter 2 DC controller PCB Laser driver PCB /BDI BD PCB +24VA Scanner motor +24VA Scanner driver IC /SCNMACC Integration Drive Frequency circuit circuit comparator /SCNMDEC IC1001 Reference clock X1001 Oscillator Scanner motor drive PCB ASIC (IC1010) F-2-6 The DC controller performs this control. The DC controller divides the oscillation frequency of the oscillator (X1001) and generates the reference clock. It compares the intervals between the reference clock and the BD INPUT signal (/BD1I) with the frequency comparator, and monitors the rotational count of the scanner motor.

  • Page 43: Print Process

    Chapter 2 Fixing unit Primary exposure LED Laser/Scanner unit Laser beam To primary charging roller To developing blade To developing roller Memory tag Attraction roller VIDEO Video signals High-voltage DC controller PCB controller power supply PCB F-2-7 2.4.1.2 Print Process 0013-7399 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The principle of the image formation is described here.

  • Page 44: Electrostatic Latent Image Formation Block

    Chapter 2 Fixing 9. Fixing Delivery 8. ETB Separation 7. Drum Separation Photsensitive 6. Transfer drum 7. Drum Separation Photsensitive 6. Transfer drum 7. Drum Separation Photsensitive 6. Transfer drum Electrostatic latent Cleaning image formation 10. Drum cleaning Transfer 1. Pre-exposure 2.

  • Page 45: Development Block

    Chapter 2 Photosensitive drum F-2-9 Step 2: Primary charging As a preparation for the latent image formation, the surface of the photosensitive drum is charged with a uniform negative potential in this step. The charging method of this printer is to charge directly to the photosensitive drum surface from the primary charging roller, which is interlocked with the drum. The primary charging roller is made of a conductive rubber.

  • Page 46: Transfer Block

    Chapter 2 Photosensitive drum Unexposed Exposed area area Unexposed Exposed area area Developing roller F-2-12 2.4.1.5 Transfer block 0013-7410 / i-SENSYS LBP5360 / i-SENSYS LBP5300 This block consists of four steps and the toner image on the photosensitive drum surface is transferred onto paper. Step 5: Attraction Paper is adhered on the ETB by electrostatic force in this step.

  • Page 47: Fixing Block

    Chapter 2 Paper Transfer roller Photosensitive DC bias drum F-2-14 Step 7: Drum separation The paper is separated from the photosensitive drum surface by its own elastic force with assistance of the static charge eliminator. (Curvature separation) The static charge on the ETB surface is decreased with the eliminator after transfer operation in order to stabilize the paper feeding operation. Static charge eliminator Paper Transfer roller...

  • Page 48: Cleaning Block

    Chapter 2 Fixing pressure roller Fixing heater (Ceramic) Paper Fixing sleeve Toner F-2-17 2.4.1.7 Cleaning block 0013-7472 / i-SENSYS LBP5360 / i-SENSYS LBP5300 This block shows how to be cleaned for the residual toner on the photosensitive drum surface. In the transfer block, not all the toner is transferred from the photosensitive drum onto paper but some remains on the drum surface. This remaining toner is called residual toner or waste toner.

  • Page 49: Color Gradation Corrective Control

    Chapter 2 Video controller PCB DC controller PCB Environment sensor F-2-19 2.4.2.3 Color gradation corrective control 0013-7577 / i-SENSYS LBP5360 / i-SENSYS LBP5300 This control is utilized to measure the halftone image density and to send the measurement results to the video controller to calibrate the color gradation. This printer detects the density of all four colors' pattern images for color gradation correction formed on the ETB in order to adjust the image density.

  • Page 50: Color Misregistration Corrective Control

    Chapter 2 The DC controller performs this control according to the command from the video controller as following sequence. 1) The DC controller forms pattern images on the ETB with the optimized developing bias determined in the environment related corrective control, when the density measurement execution command is sent from the video controller.
  • Page 51 Chapter 2 Video controller PCB DC controller PCB Light emitter (LED) Color misregistration/ image density sensor (R) Light receiver (PD) COLOR MISREGISTRATION IMAGE DENSITY signal COLOR MISREGISTRATION IMAGE DENSITY DETECTION LED DRIVE signal Color misregistration/ image density sensor (L) Pattern images for color misregistration correction COLOR MISREGISTRATION signal Pattern images...

  • Page 52: Toner Cartridge

    Chapter 2 Image starting position 4 color solid images No more use for this system control Pattern images for main-scanning difference measurement Pattern images for sub-scanning difference measurement F-2-22 2.4.3 Toner Cartridge 2.4.3.1 Outline 0013-7478 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The print cartridge (hereafter "cartridge") enables to form a visible toner image on the photosensitive drum surface.

  • Page 53: Memory Tag

    Chapter 2 DC controller PCB Toner level PCB Drum motor Memory tag Photosensitive drum Waste toner container Primary charging roller Developing roller Toner container Developing alienation sensor Developing alienation cam Toner level sensor (Light receiver) Toner level sensor (Light emitter) Fixing motor Developing alienation solenoid F-2-23...

  • Page 54: Transfer Unit

    Chapter 2 The cartridges of Magenta (M), Cyan (C), and Yellow (Y) are controlled at the same time, and the cartridge of Black (Bk) is controlled separately. <Normal operation> All four colors' developing rollers are disengaged from the photosensitive drum when power is turned ON or print operation is stopped. Only the black developing roller is engaged under the monochrome printing.

  • Page 55: Automatic Bias Control

    Chapter 2 DC controller PCB ETB feed roller ETB motor Photosensitive drum ETB tension roller Transfer rollers Attraction roller ETB engaged roller F-2-26 The ETB unit consists of the ETB, ETB tension roller, ETB feed roller, ETB engaged roller, attraction roller and transfer roller. The ETB motor (M5) drives the ETB feed roller, and as the feed roller rotates, the ETB rotates.

  • Page 56: Etb Cleaning

    Chapter 2 Transfer roller Current (Black) ETB engaged roller Attraction roller Constant V Voltage current Constant V Voltage detection current detection Photosensitive drum (Black) b. Attraction roller voltage detection a. Transfer roller voltage detection F-2-27 2.4.4.3 ETB cleaning 0013-7513 / i-SENSYS LBP5360 / i-SENSYS LBP5300 For the purpose of preventing stain on the back of paper, the ETB cleaning is required by returning the residual toner on the ETB to the photosensitive drum.

  • Page 57: Transfer Roller Engagement/Disengagement Control

    Chapter 2 Positive potential waste toner Negative potential waste toner Bk cartridge Y cartridge C cartridge DC positive bias M cartridge DC negasitive bias DC negasitive bias DC bias controlled to negative DC bias controlled to GND level F-2-28 2.4.4.4 Transfer roller engagement/disengagement control 0013-7514 / i-SENSYS LBP5360 / i-SENSYS LBP5300 This is to engage/disengage the transfer roller with/from the ETB required by each printing operation.
  • Page 58 Chapter 2 DC controller PCB Bk cartrige Y cartrige SL5011 Transfer roller estrangement cam C cartrige Transfer roller estrangement slideplate M cartrige Transfer roller F-2-29 The movement of the transfer roller ESP and the each color's transfer rollers. The transfer roller engagement/disengagement mechanism in yellow is described here, as the mechanism in cyan and magenta is identical.
  • Page 59 Chapter 2 Transfer roller estrangement slide plate Slide plate movement Slop 1 Slop 3 Slop 2 Holder movement Transfer roller holder Transfer roller Y (C,M) a. Standard position Photosensitive drum = All 4 transfer rollers touch each drum. Y (C,M) b.

  • Page 60: Pickup/Feeding/Delivery System

    Chapter 2 only black engaged condition, the sequential operation for engagement/disengagement is repeated again. (2) Abnormality detection If a conflict of operation still occurs, the error message "E078 (abnormal transfer roller charging estrangement mechanism)" is notified to the video controller. When the position of the transfer roller ESP is shifted normally, the slide plate is placed to the standard position and all four colors' transfer rollers are returned to be engaged for the "ETB cleaning "...

  • Page 61: Other Control

    Chapter 2 DC controller PCB Duolexing driver PCB Fixing sleave Fixing pressure roller SR706 SR6005 SR6001 Fixing delivery roller SR705 Photosensitive drum Bk cartridge Photosensitive drum Y cartridge unit Photosensitive drum C cartridge Photosensitive drum . /50 SR707 M cartridge Multi-purpose tray Registration shutter pick-up roller...

  • Page 62: Multi-Purpose Tray (Mpt) Pick-Up

    Chapter 2 DC controller PCB SR714 Registration SR710 shutter Registration SR709 roller SL5012 Cassette pick-up roller Paper separation pad F-2-33 2.5.2.2 Multi-purpose tray (MPT) pick-up 0013-8241 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The machine picks up the sheet of paper from the manual feeder. The machine uses the manual feeder paper sensor to check the presence/absence of paper in the manual feeder, and uses the registration roller to move the paper inside the machine.

  • Page 63: Skew Correction By The Registration Shutter

    Chapter 2 2.5.2.3 Skew correction by the registration shutter 0013-8243 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The machine picks up the sheet of paper from the manual feeder. The machine uses the manual feeder paper sensor to check the presence/absence of paper in the manual feeder, and uses the registration roller to move the paper inside the machine.

  • Page 64: Warp Control

    Chapter 2 Paper type Weight Paper type Speed Transparency Transparency 2.5.2.5 Warp control 0013-8260 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The purpose of the warp control is to prevent an image defect and paper transport defect by keeping with specified paper warp before fixing unit. If the rotational speed of the fixing pressure roller is slower than that of the ETB, the paper warp is increased and image defect or paper crease possibly occurs.

  • Page 65: Detecting Jams

    Chapter 2 Fixing pressure release cam Pressure arm Pressure spring Fixing pressure roller FIxing sleeve Fixing pressure release sensor (SR705) Pressurized Pressurized Estranged Slightly pressurized Estranged Slightly pressurized F-2-37 Home position control The pressurized condition is detected by ON/OFF of the fixing pressure release sensor (SR705) and rotational period of the fixing motor (M1). During initial sequence after power is turned ON or door is closed, the pressurized condition is controlled to "pressurized"...

  • Page 66: Stationary Jams

    Chapter 2 The DC controller determines the duplexing pick-up delay jam, when the top of page sensor (SR710) does not detect the leading edge of second side of paper within the prescribed time (Approx. 2.0 seconds) after the duplexing feed motor (M10) started rotation from duplexing pick-up position to feed paper. 2.5.3.2.4 Duplexing reverse unit delay jam 0013-8301 / i-SENSYS LBP5360 / i-SENSYS LBP5300...

  • Page 67: Duplexing Reverse/Feed Operation

    Chapter 2 Duplexing reverse unit Duplexing feed unit F-2-38 The duplexing unit is controlled by the duplexing driver PCB. An 8-bit CPU is used in the duplexing driver PCB, which controls the sequences of the duplexing unit as well as the serial communication with the DC controller of the printer. The DC controller commands to the duplexing driver PCB at necessary timing. The duplexing driver PCB drives each load, such as motors and solenoids, depending on these commands.
  • Page 68 Chapter 2 DC controller PCB Driver PCB Duplexing driver PCB Duplexing reverse motor Duplexing reverse roller Duplexing feed motor SL10 Duplexing flapper Bk cartridge Oblique rollers Y cartridge Duplexing feed unit C cartridge M cartridge F-2-40 The duplexing driver PCB monitors the status of the top of page sensor (SR710) sent from the DC controller and controls the duplexing reverse motor (M11) and the duplexing flapper solenoid (SL10) in order to reverse the paper.

  • Page 69: Duplexing Pick-Up Operation

    Chapter 2 SL10 F-2-42 3) After the prescribed time of the duplexing reverse motor rotation, the duplexing feed motor rotates to feed the paper to the duplexing feed unit. Duplexing feed motor SL10 F-2-43 4) The paper is fed while hitting its edge to the left guide by the oblique roller in the duplexing feed unit. Consequently, the paper skew is corrected and the starting position of the second side image in main-scanning is determined.

  • Page 70: Fixing Unit System

    Chapter 2 T-2-4 Paper size Duplexing print operation Single sheet operation A4/LTR Dual sheet operation Alternating complex operation Legal Single sheet operation The video controller specifies the each duplexing print operation. However, it cannot specify the operation other than the printable paper size (A4, LTR, and legal) and the print mode (normal, thin paper, thick paper, gloss paper) for the duplexing print.

  • Page 71: Various Control Mechanisms

    Chapter 2 Each temperature control circuit and function of the fixing unit is described in the following pages. 2.6.2 Various Control Mechanisms 2.6.2.1 Fixing Temperature Control 2.6.2.1.1 Heater temperature control 0013-8368 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The heater temperature control is to sense the surface temperature of the fixing sleeve and the fixing heater, and to control the DRIVE signals of the fixing heater in order to maintain the temperature at targeted temperature.

  • Page 72: Protective Functions

    Chapter 2 250 deg C +2 sec. +6 sec. +10 sec. +14 sec. 260 deg C +6 sec. +10 sec. +14 sec. +18 sec. 270 deg C +10 sec. +14 sec. +18 sec. +22 sec. 2.6.3 Protective Functions 2.6.3.1 outline 0013-8385 / i-SENSYS LBP5360 / i-SENSYS LBP5300 This function is to detect an abnormal temperature rise of the fixing heater and to interrupt power supply to the fixing heater.

  • Page 73: Other Function

    Chapter 2 The low-voltage power supply circuit is to convert AC into DC covering the DC loads. The block diagram of this circuit is illustrated below. Low-voltage power supply unit Fixing unit FU3901 Door open Fuse detection switch Fixing contlol circuit 24VB 24VA...

  • Page 74: Engine Control System

    Chapter 2 This function is to save the power consumption of the printer and is controlled by the DC controller. The sequential operation of this function is described below. 1) The DC controller receives a sleep command from the video controller. 2) The DC controller outputs the POWER SAVE MODE signal (PSREM24V) to the low-voltage power supply circuit upon receipt of the command.

  • Page 75: Operation Of Each Block

    Chapter 2 DC controller PCB Duplexing driver PCB Duplexing reverse paper sensor Multi-purpose tray paper IC801 Duplexing flapper solenoid sensor DUPLEX Duplesx cooling fan Cassette paper sensor Paper feeder paper sensor IC802 Duplesing reverse motor Cassette presence sensor Top of page sensor Duplexing feed motor IC803 Multi-purpose tray media...

  • Page 76: Fan/Motor Control

    Chapter 2 2) Laser/Scanner unit 3) Motors 4) High-voltage power supply PCB 5) Fan motor 6) Memory controller 7) Write/Read EEPROM c. Motor driver IC (IC401/IC802/IC803) The motor driver ICs control each motor in response to the commands from the CPU or the ASIC. d.

  • Page 77: Duplexing Cooling Fan Failure Detection

    If properly connected with a bi-directional interface, an external device may be used to check the printer status. When printing is executed in a Microsoft Windows or Macintosh environment, CAPT (Canon Advanced Printing Technology) serves to reduce processing speed and enhance the ease of operation to provide a user-friendly printing environment. To that end, CPU is designed for the following: - The print data from the application is turned into dot data and sent to the printer without conversion into the printer's page description language (PDL).

  • Page 78: Outline Of The Block

    Chapter 2 PDL data PCL printer driver Video controller PCB Color image processing circuit Display list DC controller PCB generation circui Bitmap Display List Bitmap Compression/ Bit map conversion decompression circuit Compression data HDD (optional) F-2-51 2.8.3.3 Outline of the Block 0014-5719 i-SENSYS LBP5300 4Kbit...
  • Page 79 Chapter 2 IC11 IC2S F-2-53 2.8.3.4 Outline of the Block 0014-7835 / i-SENSYS LBP5360 External device USB interface Network Network USB Controller ROM(IC2) Chip(IC7) interface(IC3) Clock(IC25) Connection ASIC (IC19) ROM(IC21) interface EEPROM(IC11) CPU(IC29) F-2-54 T-2-8 ñºèà ñšäÑ Flash ROM ROM for storage of programs transceiver IC drive for Ethernet signal reset IC...
  • Page 80 Chapter 2 ñºèà ñšäÑ slot 1 for RAM DIMM standard 128SDRAM connection slot 1 for expansion RAM DIMM slot for expansion RAM 128/256MB slot 2 for expansion ROM* connection for control ROM/hard disk expansion slot 1 for expansion ROM* connection for control ROM/hard disk expansion slot for DC controller connection *: When the ROM slots for the expansion 1 and 2 are equipped with ROMDIMM at the same time, the slot 1 operates preferentially.

  • Page 81: Chapter 3 Disassembly And Assembly

    Chapter 3 DISASSEMBLY AND ASSEMBLY...
  • Page 83 Contents Contents 3.1 EXTERNAL AND CONTROLS SYSTEM ........................3-1 3.1.1 Rear Cover ....................................3-1 3.1.1.1 Removing the Rear Cover ....................................3-1 3.1.2 Right Cover ....................................3-1 3.1.2.1 Preparation for Removing the Right Cover ..............................3-1 3.1.2.2 Removing the Right Cover....................................3-1 3.1.3 Left Cover ....................................3-1 3.1.3.1 Preparation for Removing the Left Cover...............................3-1 3.1.3.2 Removing the Left Cover....................................3-1 3.1.4 Upper Cover....................................
  • Page 84 Contents 3.2.1 Laser Scanner Unit..................................3-13 3.2.1.1 Preparation for Removing the Laser / Scanner Unit............................. 3-13 3.2.1.2 Preparation for Removing the Laser / Scanner Unit............................. 3-13 3.2.1.3 Removing the Laser / Scanner Unit ................................3-13 3.3 IMAGE FORMATION SYSTEM ..........................3-14 3.3.1 Developing Estrangement Solenoid............................
  • Page 85 Contents 3.5.2.2 Removing the Fixing Sleeve Unit .................................3-26 3.5.3 Fixing Motor ....................................3-28 3.5.3.1 Preparation for Removing the Fixing Motor..............................3-28 3.5.3.2 Removing the Fixing Motor..................................3-28...

  • Page 87: External And Controls System

    Chapter 3 3.1 EXTERNAL AND CONTROLS SYSTEM 3.1.1 Rear Cover 3.1.1.1 Removing the Rear Cover 0013-9904 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover [1]. - 4 screws [2] F-3-4 F-3-1 3.1.2 Right Cover 3.1.2.1 Preparation for Removing the Right Cover 0013-9908 F-3-5 / i-SENSYS LBP5360 / i-SENSYS LBP5300...

  • Page 88: Upper Cover

    Chapter 3 3.1.5 Front Cover 3.1.5.1 Preparation for Removing the Front Cover 0013-9910 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover. (page 3-2)[Removing the Upper Cover] 4) Detach the left cover.

  • Page 89: Main Drive Unit

    Chapter 3 3.1.6 Main Drive Unit 3.1.6.1 Preparation for Removing the Main Drive Unit 0013-9936 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover.
  • Page 90 Chapter 3 F-3-24 F-3-29 5) Slide off the guide [1]. 10) Remove the cable from the cable guide [1]. - 1 claw [2] F-3-30 F-3-25 11) Remove the cable guide [1]. 6) Remove the cable from the cable guide [1]. - 1 screw [2] - 2 claws [3] F-3-26...

  • Page 91: Points To Note When Mounting Main Drive Unit

    Chapter 3 1-3. How to Align the Gear [C] at the Host Machine Side 1) Interlock the teeth of the gears [3] and [4] so that the holes [1] of the gears will lie right next to each other. 2) Interlock the teeth of the gears [4] and [5] so that the holes [2] of the gears will lie right next to each other.
  • Page 92 Chapter 3 F-3-40 F-3-43 2) Rotate the gear [1] and align the holes [2] with the circles [3] each in the How to Confirm the Alignment of the Gear [4] 2 locations. The gear [3] in the developing estrangement drive unit [1] has a tooth that is smaller than the others.

  • Page 93: Operation Panel Unit

    Chapter 3 F-3-47 F-3-50 Proper alignment appears as shown in the picture below where the 3) Remove the control panel [1]. elongate holes of the gear [1] and [2] and the plate are aligned in a - 2 screws [2] straight line.

  • Page 94: Video Controller Pcb

    Chapter 3 F-3-53 F-3-56 3) Remove the DC controller PCB [1]. 3) Remove the USB board [1]. - 4 screws [2] - 2 screws [2] F-3-54 F-3-57 4) Move the video controller PCB [1] to the left and then remove it. 3.1.9 Video Controller PCB - 4 screws [2] 3.1.9.1 Preparation for Removing the Video Controller...

  • Page 95: Memory Controller Pcb

    Chapter 3 8) Remove the high voltage power supply PCB. (page 3-11)[Removing High-Voltage Power Supply PCB] 9) Remove the low voltage power supply PCB. (page 3-10)[Removing Low-Voltage Power Supply Assembly] 3.1.10.2 Preparation for Removing the Memory Controller 0014-8701 / i-SENSYS LBP5360 1) Detach the rear cover.

  • Page 96: Interface Controller Pcb

    Chapter 3 F-3-67 F-3-70 4) Remove the memory controller PCB [1]. 3.1.13 Low-Voltage Power Supply Assembly - 4 connectors [2] - 3 screws [3] 3.1.13.1 Preparation for Removing the Low-Voltage Power Supply PCB 0013-9920 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover.

  • Page 97: High-Voltage Pcb

    Chapter 3 3.1.14 High-voltage PCB 3.1.14.1 Preparation for Removing the High-Voltage Power Supply PCB 0013-9922 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover.

  • Page 98: Removing The Cooling Fan

    Chapter 3 3.1.15.2 Removing the Cooling Fan - 1 screw [2] - 1 claw [3] 0013-9999 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Disconnect the connector [2] from the DC controller PCB [1]. F-3-85 F-3-81 2) Remove the cooling fan unit [1]. - 1 screw [2] F-3-86 2) Remove the duplexing fan unit [1].

  • Page 99: Laser Exposure System

    Chapter 3 3.2 LASER EXPOSURE SYSTEM 3.2.1 Laser Scanner Unit 3.2.1.1 Preparation for Removing the Laser / Scanner Unit 0014-8704 i-SENSYS LBP5300 1) Remove the network board. (page 3-10)[Removing the Network Interface Board] 2) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 3) Remove the fixing assembly.

  • Page 100: Image Formation System

    Chapter 3 - Be sure not to disassemble the laser / scanner unit as it needs adjustment. - When holding the laser / scanner unit, be sure not to touch the laser mount block [1] and the lens block [2]. F-3-100 4) Remove the developing estrangement drive unit [1].

  • Page 101: Etb Unit

    Chapter 3 each other. F-3-104 F-3-108 3.3.2 ETB Unit 3.3.2.1 Removing the ETB Unit 0013-9871 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Open the front cover. 2) While pressing the ETB lock lever [1], remove the ETB unit [2]. F-3-105 When the developing estrangement drive unit is properly set to its home position, rotating the gear [2] does not make the gears [4] rotate and also there will be no sense of resistance when rotating the gear [2].

  • Page 102: Etb Estrangement Solenoid

    Chapter 3 F-3-111 F-3-115 2) Remove the ETB right cover [1]. - 3 screws [2] - 5 claws [3] F-3-112 F-3-116 F-3-113 3) Remove the ETB motor [1]. - 1 connector [2] F-3-117 F-3-114 F-3-118 3.3.4 ETB Estrangement Solenoid 3) Remove the ETB estrangement solenoid [1]. - 1 connector [2] - 1 screw [3] 3.3.4.1 Preparation for Removing the ETB Estrangement...

  • Page 103: Toner Cartridge Motor

    Chapter 3 3.3.5 Toner Cartridge Motor 3.3.5.1 Preparation for Removing the Toner Cartridge Motor 0014-0000 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover.

  • Page 104: Pickup Motor

    Chapter 3 3.4.2 Pickup Motor 3.4.2.1 Preparation for Removing the Pick-Up Motor 0014-0002 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover. (page 3-2)[Removing the Upper Cover] 4) Detach the left cover.

  • Page 105: Cassette Pickup Roller

    Chapter 3 5) Remove the cable guide [1]. - 1 screw [2] - 2 claws [3] F-3-139 2) Remove the cassette pick-up roller [1]. - 2 claws [2] F-3-135 6) Remove the rod [1]. - 1 claw [2] F-3-140 3.4.4 Cassette Pick-up Solenoid F-3-136 7) In order to remove the rod, match the rod [1] against the cut-off of the shaft 3.4.4.1 Preparation for Removing the Cassette Pick-Up...
  • Page 106 Chapter 3 7) Remove the rod [1]. - 1 claw [2] F-3-142 3) In order to remove the link, match the link [1] against the cut-off of the F-3-147 shaft [2]. 8) In order to remove the rod, match the rod [1] against the cut-off in the shaft [2].

  • Page 107: Cassette Separation Pad

    Chapter 3 F-3-151 F-3-155 12) Lay the host machine with its right side down and shift the base plate [1] 3.4.6 Manual Pickup Roller by approximately 30 mm away from the pick-up drive assembly [2]. 3.4.6.1 Removing the Manual Feed Pick-Up Roller 0013-9983 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Remove the manual feed pick-up roller [1].
  • Page 108 Chapter 3 7) Remove the rod [1]. - 1 claw [2] F-3-158 3) In order to remove the link, match the link [1] against the cut-off of the F-3-163 shaft [2]. 8) In order to remove the rod, match the rod [1] against the cut-off of the shaft [2].

  • Page 109: Manual Separation Pad

    Chapter 3 F-3-167 F-3-171 12) Place the right side of the host machine downward, move the base plate 3.4.8 Manual Separation Pad [1] approx. 30 mm from the pick-up drive assembly [2]. 3.4.8.1 Preparation for Removing the Manual Feed Separation Pad 0014-8835 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Remove the ETB unit.

  • Page 110: Duplexing Feed Motor

    Chapter 3 3.4.10 Duplexing Feed Motor 3.4.10.1 Preparation for Removing the Duplexing Feed Motor 0014-4852 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3) Detach the upper cover.

  • Page 111: Duplexing Flapper Solenoid

    Chapter 3 - 2 screws [2] F-3-182 F-3-186 3.4.11 Duplexing Flapper Solenoid 5) Remove the duplexing reversing drive assembly [1]. - 2 screws [2] 3.4.11.1 Preparation for Removing the Duplexing Flapper Solenoid 0014-4985 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Detach the rear cover. (page 3-1)[Removing the Rear Cover] 2) Remove the fixing assembly.

  • Page 112: Fixing Sleeve Unit

    Chapter 3 3.5.2 Fixing Sleeve Unit 3.5.2.1 Preparation for Removing the Fixing Sleeve Unit 0014-8837 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Remove the fixing assembly. (page 3-25)[Removing the Fixing Assembly] 3.5.2.2 Removing the Fixing Sleeve Unit 0013-9996 / i-SENSYS LBP5360 / i-SENSYS LBP5300 1) Turn the gear [1] to the position [2] in the direction of the arrow.
  • Page 113 Chapter 3 F-3-198 F-3-203 7) Remove the screw [1]. 12) Move the side plate [1] to remove the unit [2]. F-3-199 F-3-204 8) Remove the connector assembly [1]. 13) Detach the plate [1]. - 1 claw [2] - 1 screw [2] F-3-200 F-3-205 9) Remove the screw [1].

  • Page 114: Fixing Motor

    Chapter 3 F-3-208 F-3-213 17) Remove the spring retainer [1] to remove the spring [2]. 22) Detach the cover [1]. - 2 claws [2] F-3-209 F-3-214 18) Detach the plate [1]. 23) Detach the mount [1]. - 1 claw [2] - 3 connectors [3] F-3-210 19) Disconnect the connector [1].
  • Page 115 Chapter 3 6) Remove the sensor mount [1]. - 1 screw [2] F-3-216 2) Detach the plate [1]. F-3-221 - 3 screws [2] 7) Disconnect the connector [1]. F-3-217 F-3-222 3) Remove the duplexing delivery drive assembly [1]. - 3 screws [1] 8) Detach the cable guide [1].
  • Page 116 Chapter 3 11) Remove the fixing motor [1]. - 2 screws [2] F-3-226 3-30...

  • Page 117: Chapter 4 Maintenance And Inspection

    Chapter 4 MAINTENANCE AND INSPECTION...
  • Page 119 Contents Contents 4.1 Periodically Replaced Parts ............................4-1 4.1.1 Periodically Replaced Parts ................................. 4-1 4.2 Consumables ..................................4-1 4.2.1 Durables Replaced by the User..............................4-1 4.2.2 Durables Replaced by the Service Person ........................... 4-1 4.3 Periodical Service ................................4-1 4.3.1 Periodic Service ................................... 4-1 4.4 Cleaning ..................................4-1 4.4.1 Pick-up roller ....................................

  • Page 121: Periodically Replaced Parts

    Chapter 4 4.1 Periodically Replaced Parts 4.1.1 Periodically Replaced Parts 0014-2853 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The machine does not have parts that require periodical replacement. 4.2 Consumables 4.2.1 Durables Replaced by the User 0014-2854 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The machine does not have durables that require replacement by the user.

  • Page 123: Chapter 5 Troubleshooting

    Chapter 5 TROUBLESHOOTING...
  • Page 125 Contents Contents 5.1 MEASUREMENT AND ADJUSTMENT ........................5-1 5.1.1 Adjustment of Electrical Components ............................5-1 5.1.1.1 After Replacing the DC controller PCB................................5-1 5.1.1.2 After Replacing the DC controller PCB................................5-1 5.1.1.3 After Replacing the Video Controller PCB ..............................5-1 5.1.1.4 After Replacing the Video Controller PCB ..............................5-1 5.1.1.5 Replacing EEPROM (When E747-000 occurs) ..............................5-1 5.1.2 Adjustment of Fixing System ..............................

  • Page 127: Measurement And Adjustment

    Chapter 5 5.1 MEASUREMENT AND ADJUSTMENT 3) Execute Utility Menu > CALIBRATION > COLOR REGIS.ADJ. 5.1.1.3 After Replacing the Video Controller PCB 5.1.1 Adjustment of Electrical Components 0015-2315 i-SENSYS LBP5300 5.1.1.1 After Replacing the DC controller PCB In the case that the video controller PCB has been replaced, remove EEP- ROM (ICS11S) from the old PCB and mount it in the new PCB.
  • Page 128 Chapter 5 feed direction Center of A Letter sized F-5-3...

  • Page 129: Service Tools

    Chapter 5 5.2 SERVICE TOOLS 5.2.1 Standard Tools 0014-2892 / i-SENSYS LBP5360 / i-SENSYS LBP5300 The table below lists the standard tools required for servicing the printer. T-5-1 Tool name Tool No. Remark Tool case TKN-0001 With a clip Jumper wire TKN-0069 0.02 to 0.3 mm Clearance gauge...
  • Page 130 Chapter 5 T-5-3 Code Detection details Treatment E000 Fixing unit startup defect Description: The detected temperature of the main thermistor - Check the connector of the low-voltage power supply does not rise above 5 deg C (temperature at power ON is 0 deg C) PCB.

  • Page 131: Error Code

    Chapter 5 Code Detection details Treatment 0000 Description: Primary transfer disengagement mechanism does - Replace ETB disengagement solenoid not work properly. - Replace ETB unit Cause: High voltage contact defect, transfer roller disengagement - High voltage contact defect (check contacts from high solenoid defect, ETB unit defect, high voltage power supply PCB voltage contacts of each colour station to high voltage defect...
  • Page 132 Chapter 5 Code Description Action 0000 Description - Check of the connector of the low-voltage power supply PCB When 1 sec passed after energization of the heater, the detected temperature of - Replacement of fixing film unit the main thermistor is not 5 deg C or more (0 deg C at power on). - Replacement of DC controller PCB Cause Disconnection of main thermistor, disconnection of fixing heater, error in DC...
  • Page 133 Chapter 5 Code Description Action 0000 Description - Replacement of ETB motor When 3.5 sec passed after activation of ETB motor, the cycle of ETB motor - Replacement of DC controller PCB speed detection signal does not become its specified value. Cause Error in ETB motor, error in DC controller PCB.
  • Page 134 Chapter 5 Code Description Action 0000 Description - Replace toner cartridge Failure output from the toner level sensor (Yellow). - Replace memory controller PCB assembly - Replace DC controller PCB assembly Cause Memory controller PCB assembly fault, DC controller PCB assembly fault, toner cartridge fault.

  • Page 135: A4-Xx_Error

    Chapter 5 Code Description Action 0001 Not enough HDD space Occurs when the capacity of the installed HDD is smaller than an HDD space required for a software. 0002 Downloading the controller firmware has been failed. - Download the controller firmware again - Replace controller PCB assembly 0003 HDD access error...

  • Page 136: D7-Xx_Error

    Chapter 5 T-5-7 Number field Description Corrective action A7-00 A fault exits in the software program of the video controller. 1) Turn on the power once again. 2) If step 1 fails, replace the controller board. 5.3.6 D7-XX_ERROR 0014-7335 i-SENSYS LBP5360 T-5-8 Number field Description...

  • Page 137: Outline Of The Service Support Tool

    Chapter 5 Flash ROM (System) F-5-4 MEMO: If downloading the firmware for hard disk (LBP5360H) to the machine without hard disk or downloading the firmware for Plain (LBP5360) to the machine with hard disk, 'E744-1000' is displayed on the control panel when the transfer from SST is completed. In addition, if downloading a firmware for other product, the same error code is displayed.
  • Page 138 Chapter 5 LBP5360 PC for Servicing Filmware download Filmware Flash ROM F-5-5 Memo: The machine does not support uploading/downloading of the SST's backup mechanism. To use the SST, put the machine in download mode: Shifting to Download Mode 1. While holding down on the Online key (1) and the job cancel job key (2), turn on the power. 2.

  • Page 139: Making Preparations

    Chapter 5 Main power-ON SYSTEM BOOT program SYSTEM program Service Mode Downrod Download control program Download mode F-5-7 5.4.2 Making Preparations 5.4.2.1 Registering the Firmware 0014-7542 / i-SENSYS LBP5360 Copy the firmware from the system CD to the SST. [Making Preparations] Items to Prepare - PC to which SST v3.22 or later has been installed - system CD for the LBP5360...
  • Page 140 Chapter 5 5) Select the drive in which you have set the system CD, and click [search]. Service Support Tool DLM0 (Ver.3.21E) Registerd Firms CONTROL Regist Firm C l i ck a bu t t o n t o exe c u t e . Registered fir mware Select a dr ive and folder.

  • Page 141: Making Connections

    Chapter 5 Service Support Tool DLM0 (Ver.3.21E) Registerd Firms Found Firm CONTROL C l i c k a b u t t o n t o exe c u t e . Registered fir mware F i r m wa r e r e g i s t ra t i o n c o m p l e t e d . >...

  • Page 142: Downloading The System Software

    Chapter 5 F-5-13 Memo: The New Hardware Wizard appears on the PC screen. Click [Cancel]. Found New Hardware Wizard Welcome to the Found New Hardware Wizard This Wizard helps you indtall a device driver for a hardware device. To continue, click Next. <...
  • Page 143 Chapter 5 Service Support Tool DLM0 (Ver.3.21E) Download Target Selection CONTROL Model List Select the target. C l i ck a bu t t o n t o exe c u t e . Select a model to connect LBP5360 LBP5360H CONNECT LBP5360...
  • Page 144 Chapter 5 Service Support Tool DLM0 (Ver.3.21E) Download SelectableFirmware Control Information Click the button of task to be Select the firmware to be Initial executed. download, rhen click the [Start] button. Connect via USB Selectable Firmware Download Download Firmware LBP5360 Complete CONT XXxxv0102...

  • Page 145: Service Mode

    Chapter 5 Service Support Tool DLM0 (Ver.3.21E) Download Target Selection CONTROL Model List Select the target. C l i ck a bu t t o n t o exe c u t e . Select a model to connect LBP5360 LBP5360 CONNECT CONT...

  • Page 146: Outline

    Chapter 5 F-5-21 5.5.1.2 Outline 0014-7044 / i-SENSYS LBP5360 Shifting to Service Mode 1) While holding down the Online key (a) and the Cancel Job key (b), turn on the power. 2) Press the Settings key (c) so that 'SERVICE MODE' is indicated. 3) Press the Enter key so that the group name appears.
  • Page 147 Chapter 5 T-5-12 Service Mode > Adjust gr. Item Description Setting Range CALIBRATION Set ON/OFF of calibration. ON*/OFF CHARGE BIAS Y Set the charging bias value. (Yellow) -10 to 10 (0*) CHARGE BIAS M Set the charging bias value. (Magenta) -10 to 10 (0*) CHARGE BIAS C Set the charging bias value.
  • Page 149 Feb 27 2007...

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