Troubleshooting Software and Hardware
Problems in the Microsoft
Operating System
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, use Windows Help and Support to resolve
the incompatibility:
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
1 Click Start
2 Type hardware troubleshooter in the search field and press
3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes
Restoring Your Operating System
If you received an Operating System CD with your computer, you can use it to
restore your operating system. However, using the Operating System CD also
deletes all data on the hard drive. Use the CD only if System Restore did not
resolve your operating system problem. For instructions, see "Using the
Operating System Media" on page 105.
Using Microsoft Windows System Restore
The Windows operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data
files) if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. Any changes that System
Restore makes to your computer are completely reversible.
Downloaded from
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→
Help and Support.
<Enter> to start the search.
the problem and click Next to follow the remaining troubleshooting steps.
NOTICE:
Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE:
The procedures in this document were written for the Windows default view,
so they may not apply if you set your Dell computer to the Windows Classic view.
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Troubleshooting
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