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Dell Inspiron 14 5458 Service Manual
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Dell Inspiron 14 5458 Service Manual

Dell Inspiron 14 5458 Service Manual

5000 series
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Inspiron 14
5000 Series

Service Manual

Computer Model: Inspiron 14–5458
Regulatory Model: P64G
Regulatory Type: P64G001

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Summary of Contents for Dell Inspiron 14 5458

  • Page 1: Service Manual

    Inspiron 14 5000 Series Service Manual Computer Model: Inspiron 14–5458 Regulatory Model: P64G Regulatory Type: P64G001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools After working inside your computer........13 Removing the battery............... 14 ......................14 Procedure Replacing the battery..............15 ......................15 Procedure Removing the optical drive............16 ..................... 16 Prerequisites ......................16 Procedure...
  • Page 4 Removing the base cover............24 .....................24 Prerequisites ......................24 Procedure Replacing the base cover............26 ......................26 Procedure ....................26 Post-requisites Removing the coin-cell battery..........27 .....................27 Prerequisites ......................27 Procedure Replacing the coin-cell battery..........29 ......................29 Procedure ....................29 Post-requisites Removing the hard drive............30 ....................
  • Page 5 Removing the wireless card............ 38 .....................38 Prerequisites ......................38 Procedure Replacing the wireless card............ 40 ......................40 Procedure ....................40 Post-requisites Removing the computer base..........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the computer base..........46 ......................46 Procedure ....................46 Post-requisites Removing the optical-drive interposer.........47 .....................47 Prerequisites ......................47...
  • Page 6 Removing the I/O board............53 .....................53 Prerequisites ......................53 Procedure Replacing the I/O board............55 ......................55 Procedure ....................55 Post-requisites Removing the system board............56 .....................56 Prerequisites ......................56 Procedure Replacing the system board............ 61 ......................61 Procedure ....................62 Post-requisites Removing the power-adapter port........63 .....................63 Prerequisites ......................
  • Page 7 Removing the speakers............69 ....................69 Prerequisites ......................69 Procedure Replacing the speakers.............71 ......................71 Procedure ....................71 Post-requisites Removing the display assembly..........72 .....................72 Prerequisites ......................72 Procedure Replacing the display assembly..........76 ......................76 Procedure ....................76 Post-requisites Removing the palm-rest assembly.........77 .....................
  • Page 8 Removing the camera...............83 .....................83 Prerequisites ......................83 Procedure Replacing the camera...............85 ......................85 Procedure ....................85 Post-requisites Removing the display panel............ 86 ....................86 Prerequisites ......................86 Procedure Replacing the display panel............ 89 ......................89 Procedure ....................89 Post-requisites Removing the display hinges..........90 ....................
  • Page 9 Removing the display back-cover and antenna assembly..................96 ....................96 Prerequisites ......................96 Procedure Replacing the display back-cover and antenna assembly..................98 ......................98 Procedure ....................98 Post-requisites Flashing the BIOS..............99 Getting help and contacting Dell.........100 ..................100 Self-help resources ..................... 100 Contacting Dell...

  • Page 10: Before Working Inside Your Computer

    Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications.

  • Page 11: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
  • Page 12 • Philips screwdriver • Plastic scribe...

  • Page 13: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 14: Removing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlock position.

  • Page 15: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.

  • Page 16: Removing The Optical Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screw that secures the optical-drive assembly to the...
  • Page 17 Using a plastic scribe, slide the optical-drive assembly out of the optical- drive bay. screw plastic scribe computer base optical-drive assembly Carefully pull the optical-drive bezel and remove it from the optical drive.
  • Page 18 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket. optical-drive bezel optical drive optical-drive bracket screws (2)

  • Page 19: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.

  • Page 20: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
  • Page 21 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly tabs (5) Carefully turn the keyboard over and place it on the palm-rest assembly.
  • Page 22 Lift the latches and disconnect the keyboard cable and the keyboard- backlight cable from the system board. NOTE: The keyboard-backlight cable is present only if the laptop is shipped with a backlit keyboard. keyboard-backlight cable latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cables, off the palm-rest assembly.

  • Page 23: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable and the keyboard-backlight cable into their connectors on the system board and press down on the latches to secure the cables.

  • Page 24: Removing The Base Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screws that secure the base cover to the computer base.
  • Page 25 Using your fingertips, gently pry the base cover off the computer base. computer base screws (2) base cover...

  • Page 26: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 27: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 28 plastic scribe coin-cell battery battery socket...

  • Page 29: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 30: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 31 Lift the hard-drive assembly off the computer base. screws (4) hard-drive assembly hard-drive cable latch Disconnect the hard-drive interposer from the hard-drive assembly. hard-drive assembly hard-drive interposer...
  • Page 32 Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard drive off the hard-drive bracket. hard drive hard-drive bracket screws (4)

  • Page 33: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Place the hard drive over the hard-drive bracket.

  • Page 34: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 35 Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...

  • Page 36: Replacing The Memory Modules

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 37: Post-Requisites

    Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips memory-module slot Post-requisites...

  • Page 38: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 39 Slide and remove the wireless card out of the wireless-card slot. wireless card wireless-card slot screw antenna cables (2) wireless-card bracket...

  • Page 40: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 41: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the optical drive.
  • Page 42 Remove the screws that secure the computer base to the palm-rest assembly. optical-drive cable latch screws (2) Close the display and turn the computer over.
  • Page 43 Remove the screws that secure the computer base to the palm-rest assembly. screws (13) computer base Using a plastic scribe, pry up the computer base from the palm-rest assembly, starting from the area around the display hinges.
  • Page 44 Lift the computer base off the palm-rest assembly. palm-rest assembly plastic scribe computer base...
  • Page 45 Lift the optical-drive interposer along with the cable off the computer base. computer base optical-drive interposer optical-drive cable...

  • Page 46: Replacing The Computer Base

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the slot on the computer base and snap it into place.

  • Page 47: Removing The Optical-Drive Interposer

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 48 Lift the optical-drive interposer along with the cable off the computer base. computer base optical-drive interposer optical-drive cable...

  • Page 49: Replacing The Optical-Drive Interposer

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the slot on the computer base and snap it into place.

  • Page 50: Removing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 51 Lift the heat-sink assembly off the system board. screws (3) fan cable heat-sink assembly captive screws (3) system board...

  • Page 52: Replacing The Heat-Sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.

  • Page 53: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 54 Lift the I/O board off the palm-rest assembly. I/O board I/O-board cable latch screw...

  • Page 55: Replacing The I/O Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the connector on the I/O-board and press down on the latch to secure the cable.

  • Page 56: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 57 Lift the latches and disconnect the touch-pad cable and the power- button board cable from the system board. power-button board cable palm-rest assembly touch-pad cable Close the display and turn the computer over. Lift the latch and disconnect the display cable from the system board. Disconnect the speaker cable from the system board.
  • Page 58 Remove the screw that secures the system board to the palm-rest assembly. screw display cable speaker cable system board palm-rest assembly tape...
  • Page 59 Lift the system board off the palm-rest assembly and carefully turn the system board over. system board palm-rest assembly Disconnect the power-adapter port cable from the system board. 10 Lift the latch and disconnect the I/O-board cable from the system board.
  • Page 60 11 Lift the system board off the palm-rest assembly. system board power-adapter port cable I/O-board cable latch...

  • Page 61: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 62: Post-Requisites

    12 Slide the touch-pad cable and the power-button board cable into their connectors on the system board and press down the latches to secure the cables. Post-requisites Replace the board. Replace the heat-sink assembly. Replace the computer base. Replace the keyboard. Replace the wireless card.

  • Page 63: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 64 Lift the power-adapter port, along with the power-adapter port cable, off the palm-rest assembly. screw power-adapter port power-adapter port cable palm-rest assembly...

  • Page 65: Replacing The Power-Adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm-rest assembly. Route the power-adapter port cable through its routing guides on the palm-rest assembly.

  • Page 66: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 67 Lift the power-button board, along with its cable, off the palm-rest assembly. screw power-button board tape power-button board cable...

  • Page 68: Replacing The Power-Button Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw hole on the power-button board with the screw hole on the palm-rest assembly.

  • Page 69: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 70 Lift the speakers, along with the speaker cable, off the palm-rest assembly. speaker cable speakers (2) palm-rest assembly...

  • Page 71: Replacing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the palm-rest assembly.

  • Page 72: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 73 Note the display-cable routing and remove the cable from its routing guides on the palm-rest assembly. display cable routing guides antenna cables (2) Turn the computer over and open the display at an angle of 90 degrees. Turn the computer over and place it on the edge of the table in a position that allows access to the screws on the display hinges.
  • Page 74 Carefully lift the display assembly from the palm-rest assembly. computer base screws (3) display hinges (2) display assembly...
  • Page 75 Carefully place the display assembly on a clean, flat surface. display assembly...

  • Page 76: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm rest at the edge of the table with the speakers facing away from the edge.

  • Page 77: Removing The Palm-Rest Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover.
  • Page 78 palm-rest assembly...

  • Page 79: Replacing The Palm-Rest Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a clean and flat surface. Post-requisites...

  • Page 80: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.

  • Page 81: Procedure

    Procedure Using your fingertips, gently pry up the inner edges of the display bezel. display bezel display panel Lift the display bezel off the display assembly.

  • Page 82: Replacing The Display Bezel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 83: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 84 Using a plastic scribe, gently pry the camera off the display back-cover. plastic scribe camera cable camera display back-cover...

  • Page 85: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the camera to the slot on the display back-cover and adhere the camera in place.

  • Page 86: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
  • Page 87 Turn the display panel over. screws (4) display panel display-back cover Peel the tape that secures the display cable to the display panel. Lift the latch and disconnect the display cable from the display panel.
  • Page 88 Lift the display panel off the display back-cover. display back-cover latch display cable tape display panel...

  • Page 89: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display panel and press down the latch to secure the cable.

  • Page 90: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 91 Carefully lift the display hinges off the display back-cover. screws (12) display hinges (2) display back-cover...

  • Page 92: Replacing The Display Hinges

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 93: Removing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 94 Note the camera cable routing and remove the camera cable from the display back-cover. display cable display back-cover camera cable tape...

  • Page 95: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display back- cover.

  • Page 96: Removing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display.
  • Page 97 display back-cover and antenna assembly.

  • Page 98: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean, flat surface. Post-requisites...

  • Page 99: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit.

  • Page 100: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1—Open the Search Accessing Windows Help charm, type Help and Support in the search box, and press Enter.
  • Page 101 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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