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Motorola Solutions, Inc. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.
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........Version Description Date 6802987C94-A Original release of the MCD 5000 Deskset Guide July 2011 6 80 2 9 87 C9 4 - A Ju ly 2 0 1 1...
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........The purpose of this guide is to provide basic information about the MCD 5000 Deskset System and provide instruction for the initial set up and daily operation of the MCD 5000 Deskset.
About this Guide Related Information Refer to the following documents for associated information about the MCD 5000 Deskset. 0-1 Related Information About the MCD 5000 Deskset ABLE Related Information MCD 5000 Deskset System without OMC Installation and Configuration Guide (6802987C97)
MCD 5000 Deskset User Guide Icon Conventions CAUTION Indicates a potentially hazardous situation which, if not avoided, MAY result in minor or moderate injury. CAUTION may also be used to alert against unsafe practices and property-damage- only accident hazards. MPORTANT IMPORTANT contains information that emphasize points or remind readers of something, or to indicate minor problems in the outcome of what they are doing.
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The MCD 5000 Deskset is the approximate size and shape of an office telephone set, with a telephone like handset that includes a PTT (Push to Talk) Button. The handset microphone and speaker become active when the handset is lifted from the housing base.
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Chapter 1: MCD 5000 Deskset Description An external desk paddle microphone or headset can be connected to the MCD 5000 Deskset. A Headset Jack Box is used to connect a pair of prong plugs to interface the headset to an RJ45 cable connected to the headset Connector.
........Overview The MCD 5000 Deskset is part of the MCD 5000 Deskset System. The unit is a desktop console that provides dispatch capability when connected to a radio. The MCD 5000 Deskset user can select and connect to one of many radios connect to the system for inbound/outbound communication.
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1000 users can login to any Deskset in the system. Maximum # of Users per MCD 5000 Deskset System in a non-OMC system, is a multiply of number of Desksets (100) and number of users per Deskset (8).
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MCD 5000 Deskset User Guide MCD 5000 Deskset System Overview 1-3 MCD 5000 Deskset System with an OMC IGURE Operation and Management Center (OMC) Administrator Control Panel MCD 5000 Configuration Tool (ACP) (CT) Two-Way Radio Devices MCD 5000 Deskset IP Network...
For hands-free audio transmit. Transmit Button For transmitting on the radio channel. Transmit LED Indicating that the MCD 5000 Deskset is transmitting on the radio channel. Busy LED Indicating that another MCD 5000 Deskset is using the radio channel. 1 -6...
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(depending upon which is currently active). All Mute Button Toggles the mute on or off. Allowing the MCD 5000 Deskset user to mute all received audio. Pressing any button will remove the MCD 5000 Deskset from "All Mute" state. Internal red LED indicates "All Mute" is turned on.
Table 1-3 describes the bottom side and side panel features of the MCD 5000 Deskset. 1-5 Bottom Side and Side Panel Features of the MCD 5000 Deskset IGURE Not used Not used 1-3 Bottom Side and Side Panel Features of the MCD 5000 Deskset...
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Handset Port Connecting Handset (RJ22 connector). The MCD 5000 Deskset is not equipped with an On/Off switch, nor with a reset button. Resetting the MCD 5000 Deskset is performed by disconnecting and reconnecting the Power Supply Unit from the 12V DC connector or the LAN cable from the EXTERNAL LAN-PoE connector.
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Understanding MCD 5000 Deskset Buttons and Hardware Chapter 1: MCD 5000 Deskset Description This Page Intentionally Left Blank 1 -1 0 6 8 0 29 8 7 C9 4- A J u ly 2 01 1...
MCD 5000 Deskset Power supply from the power source outlet. • Do not operate the MCD 5000 Deskset with damaged cables or plugs - replace them immediately. • The MCD 5000 Deskset may become warm during operation, but not hot. If it becomes too hot to touch, unplug the power cable of the MCD 5000 Deskset Power Supply from the AC power outlet immediately and discontinue its use.
Desktop Mount Adjusting the Handset Rest It is recommended to adjust the handset rest, when wall-mounting the MCD 5000 Deskset or using the Footstand, as this ensures that the handset does not slip out of the Handset Rest. Procedure 1-1...
MCD 5000 Deskset Footstand Cable Holder Wall Mount The MCD 5000 Deskset Wall Mount Base is an optional component used for mounting a MCD 5000 Deskset on a wall. Base (Wall Mount Kit, P/N: FHN7394A) is available but not supplied with the MCD 5000 Deskset.
K-Style Handset with built in PTT Button. Power Supply Unit: 110/220 VAC to 12 VDC Power Supply Unit. Power Supply Unit is not required when the MCD 5000 Deskset is connected to an EXTERNAL LAN PoE type:802.3AF class 0 (12.5 W Max).
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DC power supply and the PoE LAN PSE type:802.3AF class 0 (12.5 W Max). PoE-PSE is not supplied. Place the Power Supply Unit near the MCD 5000 Deskset on a horizontal surface. Connect the DC cable of the Power Supply Unit to the DC IN input on the bottom side of the MCD 5000 Deskset.
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Chapter 2: Installation 2-4 How to Connect Power, Accessories and Network to the MCD 5000 Deskset IGURE Desk Paddle Microphone Headset Footswitch Transmit PTT Monitor Pedal Pedal Headset Monitor Button MCD 5000 (Bottom Side) 220/110 VAC Jack Box Headset Base with...
Chapter 3: Operation Setting Time and Date When the MCD 5000 Deskset is connected to OMC Server or to CT without OMC application, time will be updated automatically. Otherwise, time and date must be set by the user. To set Time and Date, refer to "Time and Date on page"...
MCD 5000 Deskset. 3-6 Un-mute the MCD 5000 Deskset ROCEDURE Press and release any button on the MCD 5000 Deskset or lift the handset. Login The Login Screen is shown upon system power up, during time-out lock or after Logoff.
Both options are configured using the Configuration Tool. Before using the MCD 5000 Deskset, contact your system administrator to obtain your User Name and PIN which allows to login to the MCD 5000 Deskset and gain access to radios. Authentication Login Option...
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MCD 5000 Deskset User Guide Basic MCD 5000 Deskset Operations 3-3 MCD 5000 Deskset Home Screen Following Login IGURE 6 80 2 9 87 C9 4 - A Ju ly 2 0 1 1 3-11...
Chapter 3: Operation Remember Me Login Option Your MCD 5000 Deskset can be configured to be logged-in once and remain active without the need to re-enter User Name and PIN upon time-out lock or on next power up of the MCD 5000 Deskset.
MCD 5000 Deskset User Guide Basic MCD 5000 Deskset Operations Logoff Logoff closes the current MCD 5000 Deskset session and returns the MCD 5000 Deskset to the login screen. Procedure 3-9 describes and Figure 3-5 shows how to logoff the MCD 5000 Deskset.
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System with an OMC, PIN must conform to the following rules: o The PIN must have 4 and 15 digits. o The PIN expires after 60 days. The MCD 5000 Deskset displays a warning to replace the PIN 10 days before expiration.
MCD 5000 Deskset User Guide Basic MCD 5000 Deskset Operations Lock/Unlock the MCD 5000 Deskset Lock the MCD 5000 Deskset to prevent access by other users when the MCD 5000 Deskset is temporarily not in use. Lock the MCD 5000 Deskset Only the MCD 5000 Deskset user who locked the MCD 5000 Deskset or an administrator can unlock the MCD 5000 Deskset.
Basic MCD 5000 Deskset Operations Chapter 3: Operation Updating Radio Resources Information The Update function updates the radio resources information (list of radios) connected to the MCD 5000 Deskset and returns to the MCD 5000 Home Screen (see Figure 3-3). Procedure 3-13 describes how to update the radio resources information.
3-20). Quit • : used to Lock the MCD 5000 Deskset when not used, Logoff when a MCD 5000 Deskset user is replaced, Update information on the MCD 5000 Deskset and change your PIN (see "Basic MCD 5000 Deskset Operations on page"...
MCD 5000 Deskset Status Bar MCD 5000 Deskset Status Bar displays Time, Date, VU (Volume Units) Meter, output sound indicators and MCD 5000 Deskset / system status icons (for MCD 5000 Deskset / system status icons and indicators (see Table 3-1).
Blue: Radio connected (normal) • Gray with amber cross on top: • Network problem between the MCD 5000 Deskset and the connected RGU • RGU connected to the radio is not connected to a network • MCD 5000 Deskset is not connected to a network •...
• Emergency Alarm Acknowledge • Emergency Alarm Clear In the MCD 5000 Deskset Activity History Screen all events are classified in four tabs according to following criteria: Activity • : Logs recorded activity of all MCD 5000 Desksets connected to the same radio as of the current MCD 5000 Deskset.
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MCD 5000 Deskset User Guide MCD 5000 Deskset Activity History 3-11 MCD 5000 Deskset Activity History Screen IGURE 6 80 2 9 87 C9 4 - A Ju ly 2 0 1 1 3-21...
Emergency Alarm was initiated from a field radio Message Box Indications Message Box is small box with an icon that appears on a MCD 5000 Deskset screen during operation to warn or inform the user of an occurrence. Table 3-3 describes the type of message box indications.
The Emulated Radio Screen automatically displays after the MCD 5000 Deskset is connected to a radio. Radio operation is not available if no radio is connected to the MCD 5000 Deskset. The Emulated Radio Screen emulates the radio LCD display and buttons of the specific model of radio remotely controlled by the MCD 5000 Deskset.
MCD 5000 Deskset Status Bar The MCD 5000 Deskset Status Bar is identical to the MCD 5000 Deskset Status Bar displayed on the MCD 5000 Deskset Home Screen. For MCD 5000 Deskset Status Bar description, refer "Status Bar Icons on page"...
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Understanding the Emulated Radio Screen Chapter 3: Operation The following figures identify the physical location and cross-reference of the digital radio buttons to the MCD 5000 Deskset buttons by button letter: • Figure 3-13 on page 3-27 - ASTRO Consolette (W9) Emulated Radio Screen •...
MCD 5000 Deskset User Guide Understanding the Emulated Radio Screen ASTRO Consolette (W9) Emulated Radio Screen Figure 3-13 shows the emulated radio screen of the ASTRO Consolette (W9). 3-13 ASTRO Consolette (W9) Emulated Radio Screen IGURE Mode Home More More The “O”...
Understanding the Emulated Radio Screen Chapter 3: Operation MCS2000 III Emulated Radio Screen Figure 3-14 shows the emulated screen of the MCS2000 III radio. 3-14 MCS2000 III Emulated Radio Screen IGURE Zone Down Page Menu Phon Scan Call Menu TX Monitor R Callers Turns Tx Monitor on/off Alert 1,2,3...
MCD 5000 Deskset User Guide Understanding the Emulated Radio Screen CDM 1550. LS, LS+ Emulated Radio Screen Figure 3-15 shows the emulated screen of the CDM 1550. LS, LS+ radio. 3-15 CDM 1550. LS, LS+ Emulated Radio Screen IGURE Menu/Home The “A: soft-key operates as Monitor...
Understanding the Emulated Radio Screen Chapter 3: Operation Understanding Radio Icons The emulated radio screens display icons to help determine the radio state. MCS2000 III Radio Emulated Screen Icons Table 3-4 describes the radio icons shown on the emulated screen of the MCS2000 III Radio. 3-4 Radio Icons Shown on the Emulated Screen of the MCS2000 III Radio ABLE Icon...
MCD 5000 Deskset User Guide Understanding the Emulated Radio Screen CDM 1550. LS, LS+ Radios Emulated Screen Icons Table 3-5 describes the radio icons shown on the emulated radio screen. 3-5 Radio Icons Shown on the Emulated Radio Screen ABLE...
3-16 Connect the MCD 5000 Deskset to a Radio ROCEDURE Connect. From the MCD 5000 Deskset Home Screen, press and release Result: The Radio Resources Screen is displayed. If your MCD 5000 Deskset is already connected to a radio, the currently connected radio automatically disconnects. Recent...
Figure 3-12 shows how to disconnect the MCD 5000 Deskset from a radio. 3-17 Disconnect the MCD 5000 Deskset from a Radio ROCEDURE Disconnect From the Emulated Radio Screen, press and release Result: The MCD 5000 Deskset Home Screen.
A MCD 5000 Deskset can monitor the audio activity of all other MCD 5000 Desksets sharing the same radio. When the MCD 5000 Deskset is connected to a radio, by default, the audio activity of all MCD 5000 Desksets is monitored and the MCD 5000 Deskset user listen to audio conversation from all MCD 5000 Desksets.
Alternately, if the handset is lift (off-hook) the audio is heard via the handset earpiece and the voice is transmitted via handset microphone. When the headset connected do MCD 5000 Deskset, voice TX and RX are routed via the headset. Speaker...
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Understanding the Emulated Radio Screen Chapter 3: Operation 3-21 Respond to a Call with the Handset ROCEDURE Speak into the mouthpiece. PTT Button Release the to end transmission. The Transmit LED turns off when the button is released. Method 2- Respond with the handset transmit and the internal speaker receive. Procedure 3-22 describes how to respond with the handset transmit and the internal speaker receive.
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Understanding the Emulated Radio Screen Transmit Button Method 3- Respond with MCD 5000 Deskset Transmit Button Procedure 3-23 describes how to respond with MCD 5000 Deskset 3-23 Respond with MCD 5000 Deskset Transmit Button ROCEDURE Ensure the handset is on-hook (in the Handset Rest).
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Understanding the Emulated Radio Screen Chapter 3: Operation 3-25 Respond to a Call When Using a Headset ROCEDURE Speak into the mouthpiece. PTT Button Transmit LED Release the to end transmission. The on the MCD 5000 Deskset turns off when the button is released. 3 -3 8 6 8 0 29 8 7 C9 4- A J u ly 2 01 1...
To visually verify that base intercom transmission can be initiated, look at the and the Base Intercom Button. Busy LED If the is on, a parallel MCD 5000 Deskset is transmitting and base intercom Busy LED transmission cannot be performed until the is off. Base Intercom LED...
Initiating or Answering a Base Intercom Transmission Chapter 3: Operation Respond to an Intercom Call Base Intercom Button When MCD 5000 Deskset receives voice via base intercom, its lights yellow. Procedure 3-27 describes how respond to an intercom call. 3-27 Respond to an Intercom Call...
Figure 3-18) that allows a MCD 5000 Deskset user to send an Emergency Alarm. The Emergency Alarm is send to all parallel MCD 5000 Desksets connected to the same radio and is set until one of the MCD 5000 Deskset users acknowledges the alarm.
Emergency Alarms Chapter 3: Operation The MCD 5000 Deskset can send an Emergency Alarm only if connected to radio. Outbound alarm can not be set if a user is not properly logged-in.Inbound Emergency Alarms Inbound Emergency Alarms An inbound emergency alarm is an alarm that is generate either from a parallel MCD 5000 Deskset, connected to the same radio, or from a field radio.
The acknowledged message is spread to all attached MCD 5000 Desksets causing all MCD 5000 Desksets to change the display from alarm state to alarm acknowledge state. The acknowledge state remains until the alarm is cleared by one of the MCD 5000 Deskset users in order to return to normal operation.
(the Supervisor) can take control on a radio from a lower prioritized users by toggling the Supervisor soft-key. The MCD 5000 Deskset which its transmit operation was taken-over by a Superior displays the yellow supervisor icon When the system includes MCD 5000 and MC3000 MCD 5000 Desksets, the Supervisor Take-Over feature between the MCD 5000 and MC3000 MCD 5000 Desksets is not supported.
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Result: The green Supervisor icon changes to red indicating that the MCD 5000 Deskset is in Supervisor Take-Over mode. In Supervisor Take-Over mode, the MCD 5000 Deskset obtains priority access for PTT. 6 80 2 9 87 C9 4 - A...
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Figure 4-2 shows how to adjust the display settings of the MCD 5000 Deskset. 4-2 Adjusting the Display ROCEDURE Menu > Settings From the MCD 5000 Deskset Home Screen, press and release Navigation Keys Display OK Button Use the to select .
Figure 4-3 shows how to adjust the MCD 5000 Deskset audio. 4-3 Adjusting Audio ROCEDURE Menu > Settings From the MCD 5000 Deskset Home Screen, press and release Navigation Keys Audio OK Button Use the to select . Press and release the Use the upper soft-keys to select an audio source.
: a period of time after which the MCD 5000 Deskset automatically locks if no button or soft-key is pressed. Turn off monitor • : a period of time after which the MCD 5000 Deskset LCD display automatically turns off. The monitor will not turn off if: 4 -4...
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Inbound emergency is received • Rx audio is received. Activity Log • : Show/hide the activity log area, displayed on the MCD 5000 Deskset Home Screen. Procedure 4-5 describes and Figure 4-4 shows how to set local MCD 5000 Deskset performance.
Packet loss - your transmission may not have received properly. CPU Utilization. DSP Usage - An overloaded DSP can cause the MCD 5000 Deskset to slow down. DSP spikes happen rarely and pass quickly. In case DSP spikes appear often or don't pass, your MCD 5000 Deskset requires service.
• App Version: MCD 5000 Deskset software application version • App Date: Date of last software update to the MCD 5000 Deskset application. • DSP Version: The version number of the software embedded inside the Digital Signal Processor of the MCD 5000 Deskset.
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........This chapter provides information to help troubleshoot general MCD 5000 Deskset problems.
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Time is not synchronized When logging into the MCD • If the MCD 5000 Deskset is not connected to 5000 Deskset, a message box OMC Server nor connected to MCD 5000 CT appears with the message application, then go to "Time and date set-...
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MCD 5000 Deskset User Guide A-1 Troubleshooting ABLE Symptom Cause Solution After connecting to a radio, activity After connecting to a radio Go to "Local settings" window and change the log is not seen on MCD 5000 Home resource, when switching to "Activity Log"...
Service and Support Information This section contains information about calling Motorola for help. After collecting the required information and writing a detailed problem report, contact one of the following Motorola System Support Centers (SSC) to help with the problem: •...
Hands-free option 1: Uses a footswitch, headset and Headset-Base without PTT (and internal speaker). • Hands-free option 2: Uses headset and Headset-Base with PTT (and internal speaker). The MCD 5000 Deskset can be used with the audio accessories given in the following table: B-1 MCD 5000 Deskset Accessories ABLE Part Number...
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Chapter B: Accessories B-2 MCD 5000 Deskset Supported Headset Models ABLE Part Number Headset Model Description CDN6284 Supra Binaural Top headband style, without tone control CDN6285 Tristar Top over the ear CDN6286 Encore Monaural Top single speaker headset. with tone control...
MCD 5000 Deskset / RGU Power Supply Unit Provides power to the MCD 5000 Deskset / MCD 5000 RGU by converting from 96 – 262 VAC @ 48 – 62 Hz to 11.4-12.6 V DC (12 V DC NOM). DC output current: 2.0 Amp. DC cable length: 1.5 m (integral to power supply).
MCD 5000 Headset Jack Box A headset may be used with the MCD 5000 Deskset to allow the MCD 5000 Deskset user to listen and receive audio on the selected radio channels and talk on any radio channels. The MCD 5000 Deskset supports one headset per MCD 5000 Deskset.
MCD 5000 Deskset Accessories Description The “DESKSET” connector is marked with a color matched with the Headset Jack Box connector of the FKN8694 - “FRU: CABLE - MCD 5000 DESKSET TO HEADSET JACK BOX”. B-4 Headset Jack Box RJ-45 View...
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Crosstalk Between Audio Signals Less than -65 dBm @ 0 dBm transmit audio power Supported Radio Protocols RS-232 TTL; SB9600; USB 1.1 for MCD 5000 Deskset RGU; USB 2.0 for MCD 5000 Deskset 6 80 2 9 87 C9 4 - A...
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Certified Standard Compliance CE Mark, FCC part 15 A Mark, UL Mark (for P.S. only) US federal government Requirements Environmentally Preferable Specification (EPP) Program Non-certified Standard CSA, UL, MOTOROLA W18 certification, CMM Compliance Requirements Vocoders G.711 and G.729 Regulatory-EMC FCC part 15 class A...
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CRONYMS Acronyms ........Administrator Control Panel xvi, Automatic Gain Control 4 Binary Space Partitioning 7 Configuration Tool 3...
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Chapter : Acronyms Personal Computer 4 Personal Identification Number 9 Power over Ethernet 4 Push to Talk 1 Radio Gateway Unit 3 Receive 35 Session Initiation Protocol 7 Ultra High Frequency xvi Very High Frequency xvi Volume Units 18 AC--2 6 8 0 29 8 7 C9 4- A J u ly 2 01 1...