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Motorola MC75A Integrator Manual
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Motorola MC75A Integrator Manual

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MC75A
ENTERPRISE DIGITAL
ASSISTANT
INTEGRATOR GUIDE

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Summary of Contents for Motorola MC75A

  • Page 1 MC75A ENTERPRISE DIGITAL ASSISTANT INTEGRATOR GUIDE...
  • Page 3 MC75A ENTERPRISE DIGITAL ASSISTANT USER GUIDE 72E-133624-02 Rev. A May 2011...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description -01 Rev. A 03/12/10 Initial release. -02 Rev. A 05/2011 Add MC75A HF RFID support.
  • Page 6 MC75A Enterprise Digital Assistant Integrator Guide...

  • Page 7: Table Of Contents

    Charging the Main Battery and Memory Backup Battery ........... 1-3 Charging Spare Batteries ....................1-4 Charging Temperature ....................... 1-4 Powering On the MC75A ......................1-4 Calibrating the Screen ......................1-5 Checking Battery Status ......................1-5 Resetting the MC75A ........................1-5 Performing a Warm Boot ......................
  • Page 8 MC75A Enterprise Digital Assistant Integrator Guide Chapter 2: Accessories Introduction ............................ 2-1 Single Slot USB/Serial Cradle ....................... 2-4 Setup ............................2-4 Charging the MC75A Battery ....................2-4 Charging the Spare Battery ..................... 2-5 Battery Charging Indicators ..................... 2-5 Charging Temperature ....................... 2-6 Four Slot Ethernet Cradle ......................
  • Page 9 Table of Contents Mobile Computer Setup ......................... 3-2 Setting Up an ActiveSync Connection on the Host Computer ............3-2 Synchronization with a Windows Mobile 6 Device ..............3-3 Chapter 4: Application Deployment for Mobile 6 Introduction ............................ 4-1 Security ............................4-1 Application Security .........................
  • Page 10 MC75A Enterprise Digital Assistant Integrator Guide Phone ............................5-8 Sounds ..........................5-8 Security ..........................5-9 Services ........................... 5-10 Call Barring (Call Blocking) ....................5-10 Caller ID ..........................5-11 Call Forwarding ........................5-11 Call Waiting ........................5-12 Voice Mail and Text Messages ..................5-12 Fixed Dialing ........................
  • Page 11 Magnetic Stripe Reader ......................9-12 Appendix A: Technical Specifications Technical Specifications ........................ A-1 MC75A ............................A-1 MC75A COM Port Definitions ....................A-5 MC75A Pin-Outs ........................A-5 MC75A Accessory Specifications ....................A-6 Single Slot USB/Serial Cradle ....................A-6 Four Slot Ethernet Cradle ......................A-7 Four Slot Charge Only Cradle ....................
  • Page 12 MC75A Enterprise Digital Assistant Integrator Guide Magnetic Stripe Reader ......................A-8 Appendix B: Bluetooth Configuration Glossary Index...

  • Page 13: About This Guide

    MC75A Quick Start Guide - describes how to get the MC75A EDA up and running. • MC75A Enterprise Digital Assistant User Guide - describes how to use the MC75A EDA. • MC75A Enterprise Digital Assistant Integrator Guide - describes how to set up the MC75A EDA and accessories. ® •...

  • Page 14: Configurations

    MC75A Enterprise Digital Assistant Integrator Guide Configurations This guide covers the following configurations: Data Operating Configuration Radios Display Memory Keypads Capture System MC75A0 WPAN: Bluetooth 3.5” VGA 256 MB RAM/ 1D laser Windows Numeric or Color 1 GB Flash scanner, Mobile 6.5...
  • Page 15 System BTExplorer Software NOTE To view the BTExplorer version information, the StoneStreet One Bluetooth stack must be enabled. Refer to the MC75A Enterprise Digital Assistant Integrator Guide for more information. To determine the BTExplorer software version: Tap Start > icon >...

  • Page 16: Chapter Descriptions

    MC75A configurations and accessories, charging the battery, and resetting. • Chapter 2, Accessories describes the accessories available for the MC75A and how to set up power connections and battery charging capabilities, where applicable. • Chapter 3, ActiveSync provides instructions on installing ActiveSync and setting up a partnership between the MC75 and a host computer.

  • Page 17: Notational Conventions

    LAN connection. • Chapter 9, Maintenance and Troubleshooting includes instructions on cleaning and storing the MC75A, and provides troubleshooting solutions for potential problems during MC75A operation. • Appendix A, Technical Specifications includes tables listing the technical specifications for the MC75A and its accessories.

  • Page 18: Service Information

    Software type and version number Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.

  • Page 19: Chapter 1: Getting Started

    This chapter provides information about the MC75A, accessories, charging the MC75A, and resetting the MC75A. Unpacking the MC75A Carefully remove all protective material from the MC75A and save the shipping container for later storage and shipping. Verify that you received the following equipment: •...

  • Page 20: Installing The Main Battery

    (out of the MC75A), or one of the cradles to charge the battery installed in the MC75A. Installing the Main Battery NOTE The MC75A ships with either a 1950 mAh or a 3600 mAh battery. An optional 4800 mAh battery is available.

  • Page 21: Charging The Battery

    Battery Safety Guidelines on page 9-2. Charging the Main Battery and Memory Backup Battery Before using the MC75A for the first time, charge the main battery until the amber Charging/Battery Status LED remains lit (see Table 1-2 on page 1-4 for charge status indications).

  • Page 22: Charging Spare Batteries

    LED. See Table 1-2. Powering On the MC75A Press the Power button to turn on the MC75A. If the MC75A does not power on, perform a warm boot. See Resetting the MC75A on page 1-5.

  • Page 23: Calibrating The Screen

    1 - 5 When turning the MC75A on for the first time, the splash screen displays for about five minutes as the MC75A initializes its flash file system, then the calibration window appears. Note that these windows also appear upon cold boot.

  • Page 24: Performing A Clean Boot

    CAUTION MC75A to AC power during a clean boot. Removing AC power from the MC75A during a clean boot may render the MC75A inoperable. A clean boot resets the MC75A to the factory default settings. All data in the folder is retained. You...

  • Page 25: Micro Secure Digital (Microsd) Card

    The MC75A is connected to a serial accessory. Incoming phone call Micro Secure Digital (microSD) Card The microSD card slot provides secondary non-volatile storage. The slot is located on the side of the MC75A (see Figure 1-5). Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.

  • Page 26: Replacing The Main Battery

    Replace the memory card cover and tighten the screws. Replacing the Main Battery If the MC75A is in suspend mode, press the red Power button to wake the device. Press the red Power button to suspend the MC75A. Wait for red Decode LED to turn on and then turn off.
  • Page 27 Press the battery release latch on the bottom of the battery to unlock, and lift the battery out of the well. Insert the replacement battery, top first, into the battery compartment in the back of the MC75A. Press the battery down into the battery compartment until the battery release latch snaps into place.

  • Page 28: Installing Sam Cards In Mc75A6 Hf Rfid

    1 - 10 MC75A Enterprise Digital Assistant Integrator Guide Installing SAM Cards in MC75A6 HF RFID The MC75A6 HF RFID uses Security Authentication Module (SAM) cards to store encryption keys. To install SAM cards: Press the red Power button to suspend the MC75A.

  • Page 29: Removal

    Secure the plate to the back housing using the four torx (T5) screws. Perform a warm boot. Removal Press the red Power button to suspend the MC75A. Using a torx (T5) screwdriver, remove four screws securing the plate to the back housing. Lift plate off the back housing.
  • Page 30 1 - 12 MC75A Enterprise Digital Assistant Integrator Guide Remove SAM Card Figure 1-12 Replace the plug. Align the plate onto the back housing. Secure the plate to the back housing using the four torx (T5) screws. Perform a warm boot.

  • Page 31: Chapter 2 Accessories

    CHAPTER 2 ACCESSORIES Introduction This chapter provides set up information for various accessories of the MC75A. Table 2-1 lists all accessories available for the MC75A. MC75A Accessories Table 2-1 Accessory Part Number Description Cradles Single Slot USB/Serial CRD7X00-1000RR Charges the MC75A main battery and a spare battery.

  • Page 32: Magnetic Stripe Reader

    Replacement 4800 mAh battery and battery door. battery MC7XR Headset 50-11300-050R Use in noisy environments. Belt Mounted Rigid SG-MC70011110- Clips onto belt to hold the MC75A when not in use. Holster Fabric Holster SG-MC75AX21215 Soft holder for added protection. -01R Stylus Stylus-00002-03R...
  • Page 33 Accessories 2 - 3 MC75A Accessories (Continued) Table 2-1 Accessory Part Number Description Wall Mounting Kit 8710-050006-01R Use for wall mounting the four slot cradles. Screen Protector KT-129195-03R Package of 3 screen protectors. Software Enterprise Mobility Developer Kits (EMDKs), available at:...

  • Page 34: Single Slot Usb/Serial Cradle

    2 - 4 MC75A Enterprise Digital Assistant Integrator Guide Single Slot USB/Serial Cradle This section describes how to set up and use a Single Slot USB/Serial cradle with the MC75A. For USB communication setup procedures see Chapter 3, ActiveSync. The Single Slot USB/Serial Cradle: •...

  • Page 35: Charging The Spare Battery

    Spare Battery Charging Figure 2-3 Battery Charging Indicators The Single Slot USB/Serial Cradle charges the MC75A’s main battery and a spare battery simultaneously. The MC75A’s Charge LED indicates the status of the battery charging in the MC75A. See Table 1-2 on page for charging status indications.

  • Page 36: Charging Temperature

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 37: Four Slot Ethernet Cradle

    Accessories 2 - 7 Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the MC75A. The Four Slot Ethernet cradle: • Provides 5.4 VDC power for operating the MC75A. •...

  • Page 38: Bandwidth Considerations When Daisychaining

    MC75As attempt to send and receive at data rates that exceed the bandwidth provided to the chain (typically 100 Mbps). If an MC75A in a daisychained cradle does not use its bandwidth, that bandwidth is allocated to other inserted MC75As.
  • Page 39 Accessories 2 - 9 Configure Network Adapters Window Figure 2-6 In the drop-down list, select the appropriate connection. My network card connects to: In the list, select Tap an adapter to modify settings: USB/Ethernet Series Adapter IP Address Tab Figure 2-7 In the window, select the appropriate radio button: IP address...

  • Page 40: Charging And Communication

    Figure 2-9 LED Charging Indicators Charge LED The MC75A’s charge LED shows the status of the battery charging in the MC75A. See Table 1-2 on page 1-4 for charging status indications. The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in...

  • Page 41: Speed Led

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 42: Four Slot Charge Only Cradle

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 43: Wall Mount Bracket

    Accessories 2 - 13 Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket: Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws. NOTE Use fasteners appropriate for the type of wall and the Wall Mount Bracket mounting slots.
  • Page 44 2 - 14 MC75A Enterprise Digital Assistant Integrator Guide Wall Mount Bracket Screw Slots Power Supply Well Wall Mount Bracket Figure 2-13 Tighten the mounting screws to secure the four slot cradle to the bracket. Mounting Screws Figure 2-14 Connect power (see Figure 2-4 on page 2-7).

  • Page 45: Vcd7X00 Vehicle Cradle

    MC75A securely in place • provides power for operating the MC75A • provides a serial port for data communication between an MC75A and an external device (e.g., a printer) • re-charges the battery in the MC75A • re-charges a 3600 mAh or 4800 mAh battery.

  • Page 46: Connector Pin-Outs

    ROAD SAFETY - Do not use the MC75A while driving. Park the vehicle first. Always ensure the MC75A is fully inserted into the cradle. Do not place it on the seat or where it can break loose in a collision or sudden stop. Lack of proper insertion may result in property damage or personal injury.

  • Page 47: Power Connection

    UL Listed 5A fuse. The fuse protects the vehicle from an electrical short on the power line to the cradle. To use the cradle to charge the MC75A and spare battery when the vehicle’s ignition is off, connect the cradle to unswitched power. This will affect the vehicle’s battery charge.
  • Page 48 Connect the power input cable into the power port on the cradle. To see if the cradle has power, insert the MC75A. The Charging LED on the MC75A blinks slowly to indicate charging and turns solid amber when the battery is completely charged. See...

  • Page 49: Serial Device Connection

    Serial Device Connection The MC75A has a serial port on the bottom. When the MC75A is inserted into the cradle, it connects to the cradle’s serial port. The MC75A can then use the cradle’s serial port to communicate with an external device.

  • Page 50: Removing The Mc75A

    Motorola, Inc. is not responsible for any loss resulting from the use of the products while driving. Removing the MC75A To remove the MC75A, hold back the release lever on the cradle and pull the MC75A up and out of the cradle. Release Lever Removing the MC75A...

  • Page 51: Battery Charging Indicators

    Figure 2-21 Battery Charging Indicators The Vehicle Cradle charges the MC75A’s main battery and a spare battery simultaneously. The MC75A’s charge LED indicates the status of the battery charging in the MC75A. See Table 1-2 on page for charging status indications.

  • Page 52: Charging Temperature

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 53: Four Slot Battery Charger

    Accessories 2 - 23 Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger to charge up to four MC75A spare batteries. Battery Shim Installation Before charging a spare battery, snap the MC75A shim into the battery slot as shown in Figure 2-22.

  • Page 54: Battery Charging Indicators

    2 - 24 MC75A Enterprise Digital Assistant Integrator Guide Spare Battery Spare Battery Charging LEDs (4) Four Slot Spare Battery Charger Figure 2-23 Battery Charging Indicators An amber LED is provided for each battery charging well. See Table 2-8 for charging status indications. The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in approximately seven hours.

  • Page 55: Cables

    For communication setup procedures, see Communication Setup on page 2-26. Dedicated printer cables provide communication with a printer. Setup The MC75A communication/charge cables can connect with a serial/USB device, such as a printer or host computer, through its serial or USB port.

  • Page 56: Battery Charging

    Connect the communication/charge cable power input connector to the Symbol approved power source. Slide the bottom of the MC75A into the connector end of the communication/charge cable and gently press in until it latches into the MC75A. The MC75A amber Charge LED indicates the MC75A battery charging status.

  • Page 57: Chapter 3 Activesync

    CHAPTER 3 ACTIVESYNC Introduction To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host computer. Changes made on the mobile computer or host computer appear in both places after synchronization.

  • Page 58: Mobile Computer Setup

    3 - 2 MC75A Enterprise Digital Assistant Integrator Guide Mobile Computer Setup NOTE Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer. The mobile computer can be set up to communicate either with a USB connection.

  • Page 59: Synchronization With A Windows Mobile 6 Device

    ActiveSync 3 - 3 NOTE Assign each mobile computer a unique device name. Do not try to synchronize more than one mobile computer to the same name. In the window, select > . The window appears. ActiveSync File Connection Settings Connection Settings Connection Settings Window Figure 3-3...
  • Page 60 3 - 4 MC75A Enterprise Digital Assistant Integrator Guide Synchronization Directly With a Server Window Figure 3-5 Select the check box to synchronize with a server running Microsoft Exchange if applicable. Click Next Synchronization Option Window Figure 3-6 Select the appropriate settings and click...
  • Page 61 ActiveSync 3 - 5 Wizard Complete Window Figure 3-7 Click Finish ActiveSync Connected Window Figure 3-8 During the first synchronization, information stored on the mobile computer is copied to the host computer. When the copy is complete and all data is synchronized, the mobile computer can be disconnect from the host computer.
  • Page 62 3 - 6 MC75A Enterprise Digital Assistant Integrator Guide...

  • Page 63: Chapter 4 Application Deployment For Mobile

    MC75A. Security The MC75A implement a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).

  • Page 64: Locking Down A Mobile Computer

    4 - 2 MC75A Enterprise Digital Assistant Integrator Guide mode. This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run. To support the broadest number of deployments, third-party software developers should perform the following when releasing software for a Windows Mobile 6 devices: •...

  • Page 65: Installing Certificates

    The Remote API (RAPI) enables applications that run on a desktop to perform actions on a remote device. RAPI provides the ability to manipulate the file system on the remote device, including the creation and deletion of files and directories. By default, Motorola ships with RAPI in the restricted mode. Certain tools, such...

  • Page 66: Packaging

    Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC75A. Package new applications and updates, such as new DLL files, as CAB files, then deploy them to Mobile 6 devices. Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.

  • Page 67: Installation Using Airbeam

    AirBEAM Smart client. MSP 3.X The MSP 3 Client Software is a set of software components that come pre-installed on the MC75A. The MSP 3 Client software consists of the following components: The RD Client provides support for MSP 3 Staging functionality, provides support for the MSP 3 Legacy Staging process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.

  • Page 68: Creating A Splash Screen

    To configure the settings on an MC75A, use XML provisioning. To install an XML provisioning file on the MC75A, create a Cabinet Provisioning File (CPF). A CPF file is similar to a CAB file and contains just one file: _setup.xml. Like a CAB file, the CPF extension is associated with WCELoad.EXE. Opening a CPF extracts the XML code and uses it to provision and configure the MC75A.

  • Page 69: Creating An Xml Provisioning File

    Optionally, use the Authenticode tools to sign the .cpf file. Tap the filename to install. Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MC75A. Refer to the Windows Mobile Version 6 Help file for more information.

  • Page 70: Copyfiles

    4 - 8 MC75A Enterprise Digital Assistant Integrator Guide SampleReg.xml <wap-provisioningdoc> <characteristic type= “Registry”> <characteristic type= “HKLM\Hardware\DeviceMap\Backlight”> <parm name= “BacklightIntensity” value= “54” datatype= “integer” /> </characteristic> </characteristic> </wap-provisioningdoc> CopyFiles CopyFiles copies files from one folder to another on a clean boot. During a clean boot CopyFiles looks for files with a .CPY extension in the root of the Application FFS partition.

  • Page 71: Random Access Memory

    The MC75A uses the Cache Disk for temporary data that can be restored from other sources, for example, for temporarily “caching” HTML web pages by a browser or generating formatted files to send to a printer. Both situations benefit from the increased speed of the cache disk, but you can restore the data if needed.

  • Page 72: File Types

    • CAB Provisioning Format (.CPF) file which is a .CAB archive that contains the provisioning XML. This file is downloaded to the MC75A and merged upon a cold boot. User Interface SCM's user interface consists of a tree control on the left side of the window which displays all the configuration categories, and a data grid table on the right which displays all the configurable controls for the selected category.

  • Page 73: Parameter State Indicators

    Application Deployment for Mobile 6 4 - 11 SCM Menu Functions (Continued) Table 4-1 Menu Item Description Restore All Defaults Restore all parameter values to the default state. The default values are stored in a System Configuration template file (i.e., MC75Aw.sct). Export Changes to .xml Export the changed parameter values to an XML file.

  • Page 74: File Deployment

    Make the .cpf file read-only, then copy it to the MC75A. Tap the filename to install. Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MC75A. Refer to the Windows Mobile Version 6 Help file for more information.

  • Page 75: Chapter 5 Mc75A6 - Gsm Configuration

    ID, depending on the type of service. Also use the integrated phone as a modem to connect the MC75A to an ISP or work network. The GSM enabled MC75A can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile phone service provider.
  • Page 76 5 - 2 MC75A Enterprise Digital Assistant Integrator Guide SIM Cover Lifting the SIM Cover Figure 5-1 Insert the SIM card, as shown in Figure 5-2, with the cut edge of the card facing out and the contacts facing down.

  • Page 77: Mc75A6 Service Verification

    MC75A6 phone and data services require a live SIM card, obtained from a service provider, installed in the MC75A phone. The SIM card has embedded circuitry on one side of its surface which, when inserted into an MC75A phone, provides phone service. The SIM card provides a phone number, determines the features or services available to the subscriber, and identifies the subscriber to the network.

  • Page 78: Configuring A Data Connection

    5 - 4 MC75A Enterprise Digital Assistant Integrator Guide Ensure the service provider’s network appears in the field. Current network: If the network does not appear, tap . If the network still does not appear, verify that the Find Network SIM card was installed correctly.

  • Page 79: Establishing A Data Connection

    Enter a domain name in the Domain text box, if required by the service provider. Finish to exit Connections Establishing a Data Connection Ensure a SIM card is installed in the MC75A. Configure a GPRS data connection. See Configuring a Data Connection on page 5-4. Tap the connectivity icon...
  • Page 80 5 - 6 MC75A Enterprise Digital Assistant Integrator Guide Connectivity Dialog Box Figure 5-9 Settings icon. Connections Managing existing connections Tap and hold on the data connection until a menu appears. Data Connection Figure 5-10 Select Connect Connecting Using GPRS...

  • Page 81: Ending A Data Connection

    MC75A6 - GSM Configuration 5 - 7 If the SIM card is protected with a Personal Identification Number (PIN), a dialog box pops up requesting the appropriate PIN to unlock the SIM card. In this case, enter the PIN and tap NOTE Place emergency calls at any time, without entering a PIN or a SIM card When a connection is established, launch to browse the Internet or launch an applicable...

  • Page 82: Mc75A6 Settings

    NOTE To use custom .wav, .mid, or .wma files as ring tones, use ActiveSync on the host computer to copy the file to the /Windows/Rings folder on the MC75A. Then select the sound from the ring tone list Select a keypad tone from the drop-down list.

  • Page 83: Security

    MC75A6 - GSM Configuration 5 - 9 Security Enabling a PIN NOTE Place emergency calls at any time, without requiring a PIN or a SIM card To require a PIN when using the phone: From the (Figure 5-13), select the check box under Phone Require PIN when phone is used...

  • Page 84: Services

    5 - 10 MC75A Enterprise Digital Assistant Integrator Guide to exit settings. Services Use the Services tab to configure settings for subscribed phone services. For example, block certain types of incoming and/or outgoing calls ( page 5-10), disclose the caller’s identity when making outgoing calls (...

  • Page 85: Caller Id

    MC75A6 - GSM Configuration 5 - 11 Caller ID Enable caller ID to reveal the identity of the person making an outgoing call. Select the radio button Everyone to always display the caller ID. Select the radio button to prevent the caller’s identity from appearing to No one others.

  • Page 86: Call Waiting

    5 - 12 MC75A Enterprise Digital Assistant Integrator Guide Call Forwarding Figure 5-18 Call Waiting NOTE Call Waiting may not be available on all networks. Check with your service provider for availability. Call waiting notifies you of an incoming call when the phone is in a phone session. Select the...

  • Page 87: Fixed Dialing

    The current network remains active until it’s changed, the signal is lost, or the SIM card is changed. The network the MC75A currently uses appears in the field at the top of the window. Current network:...

  • Page 88: Changing Networks Manually

    5 - 14 MC75A Enterprise Digital Assistant Integrator Guide Changing Networks Manually > > > icon > Start Settings Personal folder Phone Network > > > > tab. Start Phone Menu Options Network MC75A Phone Window - Network Tab Figure 5-22...

  • Page 89: Setting Preferred Networks

    From the window, select the network to use. Choose Network Setting Preferred Networks Set networks in a preferred order of access. Setting preferred networks allows the MC75A to access a second preferred network if the first is unavailable. > >...

  • Page 90: Phone Info

    5 - 16 MC75A Enterprise Digital Assistant Integrator Guide Preferred Networks Figure 5-27 Select the preferred networks by tapping one or more check boxes. , as necessary, to place the selected networks in the preferred order. Move Up Move Down to send the new settings to the network.

  • Page 91: Network Time Synchronization

    MC75A6 - GSM Configuration 5 - 17 Network Time Synchronization The MC75A can be configured to synchronize the clock with the time from the carrier network. A registry key on the MC75A has to be created to enable this feature.
  • Page 92 5 - 18 MC75A Enterprise Digital Assistant Integrator Guide where: dword:0 = Display network provider name dword:1 - Display service provider name (default) dword:2 - Display both network provider and service provider name...

  • Page 93: Chapter 6 Mc75A8 - Cdma Configuration

    ID, depending on the type of service. The integrated phone in the MC75A can also be used as a modem to connect the MC75A to an ISP or work network. The MC75A can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile phone service provider.

  • Page 94: Cdma Phone Activation

    CDMA phone service is available from a number of service providers including Sprint and Verizon Wireless In addition to service activation for each provider, various settings may be required for the MC75A to operate as a phone. There can be different Activation Wizards depending upon the carrier. Verizon Wireless and Sprint use an automatic activation processes.

  • Page 95: Sprint Activation

    MC75A8 - CDMA Configuration 6 - 3 Sprint Activation Automatic Activation To activate the phone using Sprint service: Ensure the MC75A8 is in a strong signal area. The Activation Wizard automatically starts whenever the phone is turned on. Activation Wizard Figure 6-2 Tap Provision.

  • Page 96: Manual Activation

    6 - 4 MC75A Enterprise Digital Assistant Integrator Guide Provisioning Complete Figure 6-4 If activation is unsuccessful, a window appears to re-try the activation process. Tap Yes to try again. Tap OK to close the application. NOTE If activation was not successful, contact the service provider.
  • Page 97 MC75A8 - CDMA Configuration 6 - 5 Activation Wizard - Enter Activation Code Figure 6-6 Enter the 6-digit activation code from your service provider. Tap Next >. If the activation code is incorrect, an error dialog box appears. Activation Wizard - MDN and MSID Figure 6-7 Enter the MDN and MSID.

  • Page 98: Activation Test

    6 - 6 MC75A Enterprise Digital Assistant Integrator Guide Activation Wizard - Activation Complete Figure 6-9 to complete activation. Finish NOTE If activation was not successful, contact the service provider. Activation Test To test the service. > Start Phone Phone Window - Example Figure 6-10 Ensure the carrier name displays on the window.

  • Page 99: Establishing A Data Connection

    MC75A8 - CDMA Configuration 6 - 7 Establishing a Data Connection NOTE Ensure that you have data service activated with your service provider. A data connection allows Internet access across a wireless network. Data connection is pre-packaged with service accounts. To verify active data service: >...

  • Page 100: Cdma Settings

    NOTE To use custom .wav, .mid or .wma files as ring tones, use ActiveSync on the host PC to copy the file to the /Windows/Rings folder on the MC75A. Then, select the sound from the ring tone list. Select a keypad tone from the drop-down list.

  • Page 101: Location Settings

    Phone Window - Location Tab (Typical) Figure 6-13 Select the radio button to allow the network to detect the position of the MC75A’s radio. Location ON Select the button to turn off location detection, hiding the location of the radio from all but 911 911 Only emergency service.

  • Page 102: System Settings

    6 - 10 MC75A Enterprise Digital Assistant Integrator Guide Phone Window - Verizon Data Tab Figure 6-14 to reset connection settings for National Access. Repair Connectoid to exit settings. System Settings Use the tab to select roaming options. System Settings >...

  • Page 103: Version Information

    MC75A8 - CDMA Configuration 6 - 11 • Select the radio button to allow the radio to lock onto an A or B network Automatic A Automatic B carrier, respectively, if no other network can be found that matches the radio's provisioning. •...

  • Page 104: Call Forwarding

    This service is setup when an account is opened with the service provider. Network Time Synchronization The MC75A can be configured to synchronize the clock with the time from the carrier network. A registry key on the MC75A has to be created to enable this feature.
  • Page 105 MC75A8 - CDMA Configuration 6 - 13 where: dword:0 = disabled dword:1 = enabled After setting the registry key, warm boot the MC75A.
  • Page 106 6 - 14 MC75A Enterprise Digital Assistant Integrator Guide...

  • Page 107: Chapter 7: Interactive Sensor Technology Configuration

    CHAPTER 7 INTERACTIVE SENSOR TECHNOLOGY CONFIGURATION Introduction This chapter provides information for configuring the Interactive Sensor Technology (IST) settings. IST settings can be accessed: • Tap Start > Settings > System > IST Settings icon. • Tap the IST Settings icon in the Command bar (if the classic Today screen is configured). IST Settings Icon IST Settings Icon Figure 7-1...

  • Page 108: General Tab

    Table 7-1 Menu Item Description Wake Up On Motion Wakes the MC75A from suspend mode if it was placed in suspend mode due to inactivity. Keep Alive On Motion Prevents going into suspend mode motion is detected. See Keep Alive On Motion on page 7-3 for more information.

  • Page 109: Power Management Tab

    Figure 7-3 Keep Alive On Motion Select the Enabled checkbox to prevent the MC75A from going into suspend mode while it is in motion. The motion sensitivity is configurable. To set the sensitivity, tap the Change Sensitivity… button. NOTE There is no time out defined for suspend due to IST inactivity. To aggressively manage power, while there is no motion, set the MC75A suspend time out to a very short time using system power settings.

  • Page 110: Display Tab

    Display Tab Figure 7-5 The Auto Orientation parameter controls the display rotation according to the MC75A orientation. Select the Auto radio button to enable this feature. Auto orientation is disabled by default. Select the Manual radio button to manually select screen orientation. Tap the Setting button to display the Screen Orientation window.

  • Page 111: Motion Event Details

    The Motion Event Detail list displays the date and time, duration and the type of the drop event. This event list can display up to last 32 motion events. A drop event is registered when the MC75A drops 1.07 m (42 in.) in normal operation and 1.27 m (50 in.) in suspend mode.
  • Page 112 7 - 6 MC75A Enterprise Digital Assistant Integrator Guide...

  • Page 113: Chapter 8 Wireless Applications

    Wireless Local Area Networks (LANs) allow mobile computers to communicate wirelessly and send captured data to a host device in real time. Before using the MC75A on a WLAN, the facility must be set up with the required hardware to run the wireless LAN and the MC75A must be configured. Refer to the documentation provided with the access points (APs) for instructions on setting up the hardware.

  • Page 114: Signal Strength Icon

    Home screen and in the task tray when using the Classic Home Signal Strength screen. Signal Strength Icon Wi-Fi Network Name Home Screen Figure 8-2 Signal Strength Icon Classic Home Screen Figure 8-3 The icon indicates the MC75A’s wireless signal strength as follows:...
  • Page 115 Wireless Applications 8 - 3 Signal Strength Icons Descriptions Table 8-1 Icon Status Action Excellent signal strength Wireless LAN network is ready to use. Very good signal strength Wireless LAN network is ready to use. Good signal strength Wireless LAN network is ready to use. Fair signal strength Wireless LAN network is ready to use.

  • Page 116: Turning The Wlan Radio On And Off

    8 - 4 MC75A Enterprise Digital Assistant Integrator Guide Turning the WLAN Radio On and Off To turn the WLAN radio off, tap the connection icon at the top of the screen and select Wireless Manager. Tap the Wi-Fi bar to turn off the radio.

  • Page 117: Chapter 9 Maintenance And Troubleshooting

    The touch-sensitive screen of the MC75A is glass. Do not drop the MC75A or subject it to strong impact. • Protect the MC75A from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.

  • Page 118: Removing The Screen Protector

    MC75A Enterprise Digital Assistant Integrator Guide • A screen protector is applied to the MC75A. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges •...

  • Page 119: Cleaning

    USB-IF logo or have completed the USB-IF compliance program. • To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram. •...

  • Page 120: Cleaning The Mc75A

    Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the MC75A. Do not leave any cotton residue on the connector. Repeat at least three times.

  • Page 121: Cleaning Frequency

    Maintenance & Troubleshooting 9 - 5 Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found. CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

  • Page 122: Troubleshooting

    Installing the Main not installed Battery on page 1-2. properly. System crash. Perform a warm boot. If the MC75A still does not turn on, perform a cold boot. See Resetting the MC75A on page 1-5. Rechargeable Battery failed. Replace battery. If the MC75A still does not operate, perform lithium-ion battery did a warm boot, then a cold boot.
  • Page 123 MC75A shuts off. MC75A is inactive. The MC75A turns off after a period of inactivity. If the MC75A is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC75A is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.

  • Page 124: Bluetooth Connection

    Program the MC75A to accept the type of bar code being programmed for the scanned. bar code. MC75A is not If the MC75A does not beep on a good decode, set the programmed to application to generate a beep on good decode. generate a beep. Battery is low.

  • Page 125: Single Slot Usb/Serial Cradle

    MC75A or power. cradle and to AC power. spare battery is MC75A is not seated Remove and re-insert the MC75A into the cradle, ensuring inserted. firmly in the cradle. it is firmly seated. Spare battery is not Remove and re-insert the spare battery into the charging seated firmly in the slot, ensuring it is firmly seated.

  • Page 126: Four Slot Ethernet Cradle

    MC75A battery is not MC75A was removed Replace the MC75A in the cradle. The 3600 mAh capacity recharging. from the cradle too soon. battery fully charges in less than five hours. Battery is faulty.

  • Page 127: Four Slot Spare Battery Charger

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC75A is not fully Detach and re-attach the power cable to the MC75A, ensuring it attached to power. is firmly connected.

  • Page 128: Magnetic Stripe Reader

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC75A is not fully Detach and re-attach the MSR to the MC75A, ensuring it attached to the MSR. is firmly connected. During data MC75A detached from Reattach MC75A to MSR and retransmit.

  • Page 129: Appendix A: Technical Specifications

    APPENDIX A TECHNICAL SPECIFICATIONS Technical Specifications The following tables summarizes the intended operating environment and technical hardware specifications for the MC75A and accessories. MC75A MC75A Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions MC75A0: Length: 15.2 cm (6.00 in.) Width: 8.4 cm (3.30 in.)
  • Page 130 A - 2 MC75A Enterprise Digital Assistant Integrator Guide MC75A Technical Specifications (Continued) Table A-1 Item Description Display Transflective color 3.5” VGA with backlight, TFT-LCD, 65K colors, 480 W x 640 L (VGA size) Touch Panel Glass analog resistive touch...
  • Page 131 Specifications A - 3 MC75A Technical Specifications (Continued) Table A-1 Item Description Sealing IP54 per applicable IEC sealing specifications. Wireless WAN Data and Voice Communications Wireless Wide Area Network MC75A6: GSM: HSDPA (850, 900, 1800, 1900 and 2100 MHz) (WWAN) radios MC75A8: CDMA: EVDO Rev A (800 and 1900 MHz) Integrated, Autonomous and Assisted-GPS (A-GPS) through SUPL;...
  • Page 132 A - 4 MC75A Enterprise Digital Assistant Integrator Guide MC75A Technical Specifications (Continued) Table A-1 Item Description Data Capture Specifications Options 2D imager, 1D linear, color camera Linear 1D Scanner (SE950) Specifications Optical Resolution 0.005 in. minimum element width Roll +/- 30°...

  • Page 133: Mc75A Com Port Definitions

    Specifications A - 5 MC75A COM Port Definitions MC75A COM Port Definitions Table A-2 COM Port Definition COM0 Available COM1 Accessory port COM2 Available COM3 IRComm COM4 Raw IrDA COM5 BTVCOM COM6 USBVCOM BTS6 Bluetooth (Radio I/O) COM7 Available COM8...

  • Page 134: Mc75A Accessory Specifications

    A - 6 MC75A Enterprise Digital Assistant Integrator Guide External Connector Pin-Outs (Continued) Table A-3 Description RS232_TXD RS232_RXD RS232_RTS RS232_CTS RS232_DTR RS232_DSR External_5.0V_Out External DC In_5.4V MC75A Accessory Specifications Single Slot USB/Serial Cradle Single Slot USB/Serial Cradle Technical Specifications Table A-4...

  • Page 135: Four Slot Ethernet Cradle

    Specifications A - 7 Four Slot Ethernet Cradle Four Slot Ethernet Cradle Technical Specifications Table A-5 Feature Description Dimensions Length: 46.78 cm (18.42 in.) Width: 11.00 cm (4.33 in.) Height: 13.70 cm (5.39 in.) Weight 1079 g (2.38 lb) Input Power 12 VDC Power Consumption 100 watts...

  • Page 136: Four Slot Battery Charger

    A - 8 MC75A Enterprise Digital Assistant Integrator Guide Four Slot Battery Charger Four Slot Battery Charger Technical Specifications Table A-7 Feature Description Dimensions Length: 21.00 cm (8.27 in.) Width: 15.50 cm (6.10 in.) Height: 3.47 cm (1.37 in.) Weight 386 g (13.6 oz)
  • Page 137 Specifications A - 9 Magnetic Stripe Reader (MSR) Technical Specifications (Continued) Table A-8 Feature Description Humidity 5% to 95% non-condensing Drop 1.22 m (4 ft.) drops to concrete Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...
  • Page 138 A - 10 MC75A Enterprise Digital Assistant Integrator Guide...
  • Page 139 APPENDIX B BLUETOOTH CONFIGURATION The MC75A supports both the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack. Only one Bluetooth stack can be used at a time. By default, the Microsoft Bluetooth stack is enabled. A registry key on the MC75A can be modified to enable the StoneStreet One stack and disable the Microsoft stack.
  • Page 140 B - 2 MC55N0 Enterprise Digital Assistant User Guide...
  • Page 141 GLOSSARY ActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems. AFH. Adaptive Frequency Hopping AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system. API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another.
  • Page 142 Glossary - 2 MC75A Enterprise Digital Assistant Integrator Guide boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software. bps. See Bits Per Second. Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value.
  • Page 143 Glossary - 3 Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol. Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.
  • Page 144 Glossary - 4 MC75A Enterprise Digital Assistant Integrator Guide IDE. Intelligent drive electronics. Refers to the solid-state hard drive type. IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.
  • Page 145 Glossary - 5 LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.
  • Page 146 Glossary - 6 MC75A Enterprise Digital Assistant Integrator Guide PAN. Personal area network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range.
  • Page 147 Glossary - 7 Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code. Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction.
  • Page 148 Glossary - 8 MC75A Enterprise Digital Assistant Integrator Guide Tolerance. Allowable deviation from the nominal bar or space width. Transmission Control Protocol/Internet Protocol. See TCP/IP. Trivial File Transfer Protocol. See TFTP. UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required.
  • Page 149 INDEX installing ....... 3-1 setting up a connection ....3-2 accessories AirBEAM auto charge cable .
  • Page 150 Index - 2 MC55 User Guide warm ........1-5 communication bullets .
  • Page 151 Index - 3 enabling PIN for phone use ....5-9 enhanced operator name string ....5-17 hard reset .
  • Page 152 Index - 4 MC55 User Guide operating system ......xiv locking device ......4-2 remote API .
  • Page 153 Index - 5 file deployment ......4-12 file types ......4-10 XML provisioning .
  • Page 154 Index - 6 MC55 User Guide...
  • Page 156 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Solutions, Inc. All Rights Reserved.

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