Page 1 Express5800 140He User’s Guide...
Page 3 The NEC Computers International product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each product is dependent upon factors such as system configuration, customer data, and operator control.
Page 4 This page is intentionally left blank.
Page 5 The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards. Server components with possible danger are indicated with a warning label placed on or around them as well as described in this User’s Guide.
Page 6 Prohibited Actions Indicates a general prohibited action that cannot be specifically identified. Do not disassemble, repair, or modify the server. Otherwise, an electric shock or fire may be caused. Mandatory Action Unplug the power cord of the server. Otherwise, an electric shock or fire may be caused.
Page 7 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 8 AC uninterruptible power supply (UPS) unit should be used. Notes: (1) No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation. (2) The contents of this User's Guide may be revised without prior notice.
Page 9: Preface
The Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as the workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 10: About This User's Guide
Chapter 5 Installing the Operating System with Express Setup describes how to install the operating system. Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 11: In The Package
IN THE PACKAGE The carton contains various accessories, as well as the server itself. See the packing list to make sure that you have everything and that individual components are not damaged. If you find any component missing or damaged, contact your service representative.
Page 12: Table Of Contents
Preface ... i About This User's Guide ... ii In the Package... iii Chapter 1 ... 1-1 Notes on Using Your Server ... 1-1 Warning Labels ... 1-2 Safety Notes... 1-3 General ... 1-3 Power Supply and Power Cord Use... 1-4 Installation, Relocation, Storage, and Connection...
Page 13 Setting Up Your Server ... 3-1 Setup Flow... 3-2 Selecting a Site ... 3-3 Unpacking the System ... 3-5 Connecting Peripheral Devices... 3-6 Connecting Power Cord... 3-8 Turning On the Server ... 3-10 Installing Operating System ... 3-12 Installing Utilities ... 3-12 Making Backup Copies of System Information...
Page 14 To make a backup copy of the configuration data, use the configuration utility that is resident in the FLASH memory on the optional disk array controller board. Refer to the manual supplied with the board... 7-1 Cleaning... 7-1 Cleaning the Server ... 7-2 Cleaning the Interior... 7-2 Cleaning the Keyboard and Mouse... 7-3 Cleaning CD-ROM...
Page 15 Solving Problems... 8-29 Problems with Server ... 8-29 Problems with Windows Server 2003 x64 Editions ... 8-35 Problems with Windows Server 2003 and Windows 2000... 8-36 Problems with EXPRESSBUILDER ... 8-40 Problems with Express Setup ... 8-41 Error Message during Disk Array Configuration ... 8-44 Problems with Master Control Menu ...
Page 16 Media such as DAT ... D-2 Partition Size ... D-2 Installing Windows Server™ 2003 x64 Editions ... D-3 Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER" ... D-3 Windows Server™ 2003 x64 Editions Clean Installation ... D-5 Updating the System... D-6 Driver Installation and Advanced Settings...
Page 17: Chapter 1
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 18: Warning Labels
WARNING LABELS A warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of these labels.)
Page 19: Safety Notes
SAFETY NOTES This section provides notes on using your server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General Do not use the server for services where critical high availability may directly affect human lives.
Page 20: Power Supply And Power Cord Use
Use a proper wall outlet. Use of an improper power source may cause a fire or a power leak. Do not install the server where you need an extension cord. Use of a power cord that does not meet the power specifications of your server may heat up the cord and cause a fire.
Page 21: Installation, Relocation, Storage, And Connection
Hold the server firmly by its bottom with four persons or more to carry it. Do not hold the front door to lift the server. The front door may be disengaged from the server, causing personal injury.
Page 22: Cleaning And Working With Internal Devices
The server has two power cords. Make sure to power off the server and disconnect all power plugs from the power outlets before cleaning or installing/removing internal optional devices. Touching any internal device of the server with its power cords connected to a power source may cause an electric shock even of the server is off-powered.
Page 23: During Operation
Failure to follow this warning may cause a fire or an electric shock. Do not place any object on top of the server. An object placed on top of the server may fall down, resulting in damage to your property around the server.
Page 24: For Proper Operation
Make sure to power off the server before connecting or disconnecting cables between the server and peripheral devices. Verify that the access lamp on the server is unlit before turning off the server or ejecting the floppy disk. The server management logic on your system board monitors and logs system voltage changes. When plugging the power cord to the system, you may experience 10 seconds delay from the time you press the POWER switch on the front panel.
Page 25: Transfer To Third Party
TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Express server Make sure to provide this manual along with the server to a third party.
Page 26: Consumables
CONSUMABLES Your server contains some components that are only good for a limited period of time and require replacement, such as batteries, fans, the internal CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, we recommend you replace these components on a regular basis.
Page 27: User Support
If the server still appears to fail after you have taken the above actions, contact your service representative immediately. Take notes on lamp indications of the server and alarm indications on the display unit before, it may provide a significant help to your service representative.
Page 28 An extremely bright or dark screen will give a bad effect to your eyes. Keyboard slope Adjustment The keyboard provided with the server is designed for slope adjustment. Adjust the keyboard angle at which the keyboard is easy to operate. The adjustment assists in reducing strain on your shoulders, arms, and fingers.
Page 29: Chapter 2
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
Page 30: Overview
RAID functionality is configured in the system. If the additional hard disk drive cage is installed in your server, the 3.5-inch hard disk bay supports up to thirteen 1.0-inch height SCSI hard disk drives.
Page 31: External View
Insert the security key to lock or unlock the front door. Rear access cover Open the rear access cover to install or remove the PCI boards and fans. Stabilizer (2 each side at front and rear) Remove the stabilizers when converting the server to rack-mounting model.
Page 32: Front View (With The Front Door Open)
#2 (left). Additional 3.5-inch disk bay Install the optional HotSwap HDD cage 3-drive SCSI Media Bay in this bay. With the cage, up to thirteen hard disk drives can be connected to the server. See "Lamps" described later. 1-2: Disk slot...
Page 33: Front View (Switch And Led Panel)
The reset switch is used to reset the server. SLEEP switch If you press the sleep switch once, the server enters into the sleep state (power saving mode). If you press the switch again, the server recovers to the normal state. Windows Server 2003/Windows 2000 support this feature.
Page 34: Rear View
Rear View...
Page 35 Used to connect a printer with Centronics interface. Serial port A connector Serial port A connector is used to connect the server to a device with serial interface. The server cannot be directly connected to a leased line through this connector.
Page 36: Internal View
Internal View Power supply cage Non-hot-plug PCI slot Hot-plug PCI slot Fan bay...
Page 37: I/O Board
I/O Board Connectors for external devices PCI slot error lamp (corresponds to PCI slots #1 to #9 from top) PCI slot power lamp (upper) / PCI slot Fault lamp (lower) (corresponds to PCI slots #4 to #9 from top) PCI board slot (PCI slots #1 to #9 from top) Slots 1, 2: Non-hot-plug PCI, 5V, 33MHz Slot 3: Non-hot-plug PCI-Express (x4) IPMB connector...
Page 38: Processor Board
2-10 Processor Board VRM (Number following the bold-faced character indicates the socket number.) Processor (Number following the bold-faced character indicates the socket number.) Processor/VRM error lamp (Number following the bold-faced character indicates the lamp number.) 3-1 3-2 3-4 3-3...
Page 39: Memory Board
Memory Board DIMM slot error lamp (DIMM slot #1 to 4 from bottom) Memory board Eject switch Memory board Power lamp Memory board Attention lamp Memory board Redundancy lamp Memory board Attention switch DIMM slot (Number following the bold-faced character indicates the socket number.) The factory-installed memory board contains at least 2 x 512MB DIMM in slots 1 and Switch to turn on DIMM slot error lamp Management LAN Board...
Page 40: Standard Features
Test and Diagnosis (T&D) Maintenance Features Off-line Maintenance Utility Memory dump feature using the DUMP switch Power Saving Feature Sleep feature (available for Windows Server 2003/Windows 2000) Easy and Fine Setup EXPRESSBUILDER (system setup utility) Express Setup Configuration Diskette Creator...
Page 41: Power Supplies
Power Supplies When the additional power supply units are installed and system operates with four power supply units, the server can continue its operation without interruption even if one of these power supply units fails (in the redundant configuration). If an additional power supply unit is installed while the system is operating with three power supply units, a log that represents "power recovery"...
Page 42 Each feature is automatically disabled when an error message is displayed: The following indicates that the memory mirroring /memory RAID feature has worked: a) The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts.
Page 43: Recovering Bios Data
Memory number: XX Date/time: d) If report setting is made through the ESMPRO Agent, Manager reporting and ALIVE reporting is performed. The report contents are as follows: Explanation: Part of the DIMM was isolated due to a memory error. Memory number: XX Date/time: Recovering BIOS Data Two system BIOSes, primary and secondary, are used to realize the duplex configuration.
Page 44: System Board Features
DIMM Memory To install or replace a DIMM, remove the memory board first. One memory board is factory-installed in the server. Up to four memory boards (32 GB maximum) can be installed in the server. Install the DIMM (Dual Inline Memory Module) into the DIMM socket on the memory board of the server. DIMMs are installed in the ascending order of DIMM socket numbers in the unit of two modules.
Page 45 Degradation Feature The degradation feature automatically isolates a failed DIMM, processor, or cooling fan to assure continuous operation of the server when the POST (Power On Self-Test, self-diagnosis program after power on) detects such a DIMM, processor, or cooling fan.
Page 46: Security
AC-LINK Feature When the power cord of the server is connected to an uninterruptible power supply (UPS) unit, the server supports the power linkage feature that enables control over the power supply from the UPS to the server. AC-LINK feature can be enabled or disabled with "AC-LINK"...
Page 47: Expressbuilder
EXPRESSBUILDER The CD-ROM that comes with your server contains a setup utility called " EXPRESSBUILDER." When you have first installed the server or append features to the server, use the EXPRESSBUILDER to set up your server. Refer to Chapter 6 for details.
Page 48: Esmpro
Available functions of ESMPRO depend on the operating system you install. Ask your service representative for details. Off-line Maintenance Utility The Off-line Maintenance Utility is used for proactive maintenance and fault analysis of the server. Normally this utility is used by the maintenance engineer. Refer to Chapter 8 for details.
Page 49: Using Your Server
USING YOUR SERVER This section describes basic operations of your server including how to use devices such as floppy disk drive and CD-ROM drive. See Appendix B for notes on using the floppy disk, CD-ROM, and accessories including keyboard and mouse.
Page 50: Power Switch
During POST messages indicating the starts of several BIOS setup utilities may also appear. At shipment of the server, it is set to have our logo appear on the display unit during POST. Pressing Esc allows the information on the execution of POST to be displayed.
Page 51 It may take several minutes to complete memory check depending on the size of the memory installed in the server. Similarly, it may take about a minute to display the proper information on the screen at rebooting. Detects the RAID controller built in the server and displays the message prompting the start of the MegaRAID Configuration utility (without any key entry for several seconds, POST is automatically continued).
Page 52 Press F2 to start the BIOS setup utility. Start the utility to change the setting of the server to that fit to the environment in which the server is used. In general, the setting may not be particularly changed by starting the utility excluding the case in which the previous message accompanied by an error message appears.
Page 53: Power Off
Power Off Follow the procedure below to power off the server. If the power cord of the server is connected to a UPS, refer to the manual that comes with the UPS or the manual for the application that controls the UPS.
Page 54: Sleep Switch
POWER/SLEEP lamp Press the SLEEP switch on the front of the server to place the server in the power-saving mode. (The POWER/SLEEP lamp blinks.) In the power-saving mode, the server retains the memory data and the status of the previous operations.
Page 55: Floppy Disk Drive
2DD floppy disk (double-sided double-density track type) Store data of 720 KB. Make sure that the server is powered (the POWER/SLEEP lamp is lit) before inserting a floppy disk into the floppy disk drive. When you completely insert the floppy disk into the floppy disk drive, the drive clicks and the eject button on the floppy disk is slightly pushed out.
Page 56: Cd-Rom Drive
CD-ROM Drive Your server is equipped with the CD-ROM drive on its front to read data from a CD-ROM (read-only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 57 CD-ROM in the CD-ROM drive. Press the Eject button on the front of the CD-ROM drive. The tray comes out a little. Hold the tray lightly and pull it out toward you until the tray stops. Put the CD-ROM on the tray carefully and securely with the date recorded surface facing toward the tray. As shown in the figure below, hold the tray with a hand and press the CD-ROM with fingers of another hand to make the hole of the CD-ROM fit to the rotor at the centre of the tray.
Page 58 CD-ROM from the tray. After taking out the CD-ROM, return the tray into the drive. When you fail to eject the CD-ROM tray with the Eject button and take out the CD-ROM from the server, follow the procedure below.
Page 59 NOTE: Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: The playback of disks that do not conform to the CD-ROM standards with the CD-ROM drive is not guaranteed. Do not drop the CD-ROM.
Page 60 2-32 This page is intentionally left blank...
Page 61: Chapter 3
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
Page 62: Setup Flow
Connecting the power cord Connect the power cord to the server. Turning on the server Power on the server to start software setups. Setups depend on the optional internal devices installed and the peripheral devices connected. Installing the operating system Install an operating system to the server.
Page 63: Selecting A Site
35 mm from the left side of the server when fully opened.) When you have selected a server site, hold the server by its bottom with at least four persons and carry it to the site, then place it slowly and gently.
Page 64 Do not place the server in the following places. Placing the server in such places may cause malfunctions of the server. Places with drastic changes in temperature (e.g., near a heater, air conditioner, or refrigerator) Places with strong vibration Places where corrosive gases (sulphur dioxide, hydrogen sulphide, nitrogen dioxide, chlorine, ammonia, ozone, etc) exist.
Page 65: Unpacking The System
UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials.
Page 66: Connecting Peripheral Devices
Connect peripheral devices to the server. The server is provided with connectors for a wide variety of peripheral devices on its rear panel. The figures on the next pages illustrate available peripheral devices for the server in the standard configuration and locations of the connectors for the devices.
Page 67 Power off the server and a peripheral device before connection. Connecting a powered peripheral device to the powered server will cause malfunctions and failures. To connect a third-party peripheral device or interface cable to the server, contact your service representative for availability of such a device or cable. Some third-party devices may not be used for the server.
Page 68: Connecting Power Cord
Insert the power plug into the outlet as far as it goes. Use the authorized power cord only. Plug the provided power cord into the AC inlet on the rear of the server. Plug the other end of the power cord into the wall outlet.
Page 69 <Example> UN-SWITCH OUT When the power cord is connected from the server to a UPS, change the BIOS setup of the server to link with power supply from the UPS. Change a parameter for "AC-LINK" under the Server menu of the BIOS setup utility. See Chapter 4 for details.
Page 70: Turning On The Server
The POWER switch does not work for about 30 seconds after connecting the power cord due to BMC (Baseboard Management Controller) firmware start-up. Do not turn off the server until characters following our logo appear on the screen. The time until the characters appear depends on your system configuration. Approximately, it may take one to five minutes.
Page 71 Start the BIOS SETUP utility appropriate to your system environment to change the BIOS setup. For the BIOS SETUP for the server, see Chapter 4. For the BIOS SETUP for the option board, refer to the manual that comes with the option board.
Page 72: Installing Operating System
Install the utilities that come with the server. See Chapter 6 for details. MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup.
Page 73: Chapter 4
Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.
Page 74: Starting Setup Utility
(You can no longer proceed.) Power off the server. NOTE: The server is provided with two levels of password: Supervisor and User. With the Supervisor password, you can view and change all system parameters. With the User...
Page 75: Description Of On-Screen Items And Key Usage
Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus. Explanation of key functions Cursor (↑, ↓): Selects an item on the screen.
Page 76: Configuration Examples
To power on the server when power is supply from the UPS Select [Server] - [AC-LINK] - [Power On]. To keep the server off-powered even when power is supplied from the UPS if the POWER switch was used to power off Select [Server] - [AC-LINK] - [Last State].
Page 77 To clear the processor error information Select [Main] - [Processor Settings] - [Processor Retest] - [Yes] and reboot. Select [Server] - [Clear FRU LED] - [Yes] and reboot.* * Only when [Server] - [FRU LED Feature] - [Enabled] has been selected. Processor #1 Processor #2...
Page 78 Select [Advanced] - [Peripheral Configuration] and set up each device. Internal Devices To set up internal PCI devices of the server Select [Advanced] - [PCI Configuration] and set up each device. To clear the hardware configuration data (after installing/removing internal devices) Select [Advanced] - [Reset Configuration Data] - [Yes].
Page 79: Menu And Parameter Descriptions
The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
Page 80 Normally set to "1.44/1.25 MB 3.5". 3 1/2" 3 1/2" Set the settings of floppy disk drive B. 5 1/4" Set to "Disabled" since the server does not support drive B. 3 1/2" 3 1/2" Wait for the specified time until the first access to the IDE device during POST.
Page 81 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Parameter Processor Retest [No] Processor Speed – Setting Processor 1-4 – CPUID Processor 1-4 – L2 Cache Size Processor 1-4 –...
Page 82 POST. When processor error or Memory error is encountered, the utility is not paused at the end of POST if this item is set to "Halt" and even though "POST Error Pause" of "Server" menu is "Enabled". and press Enter.
Page 83 Set the memory configuration. Select "Mirror" to enable the memory mirroring function. Select "RAID" to enable the memory RAID function. Specify whether to use the Hot-Add Memory feature on Windows Server™ 2003 Enterprise Edition or Datacenter Edition. Select "Enabled" to use the Hot-Add Memory feature. 4-11 Your Setting...
Page 84 4-12 PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear. See the table blow for the items. Option Parameter PCI Slot 1-9 [Enabled] Option ROM Disabled Description Disables/enables the Option ROM BIOS on the PCI bus.
Page 85 Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Reserving [Disabled] memory space for Minimum Middle Maximum NOTE: The bus number of PCI slot varies depending on whether this parameter is set to "Disabled"...
Page 86 4-14 Embedded SCSI/Embedded NIC/Embedded Video Controller Selecting "Embedded SCSI", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter SCSI Controller [Enabled] LAN Controller Disabled Video Controller Option ROM Scan* [Enabled] Disabled...
Page 87 Peripheral Configuration Selecting "Peripheral Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
Page 88 4-16 Option Parameter Serial Port A Disabled [Enabled] Base I/O Address [3F8] Interrupt IRQ 3 [IRQ 4] Serial Port B Disabled [Enabled] Base I/O Address [2F8] Interrupt [IRQ 3] IRQ 4 Parallel Port Disabled [Enabled] Mode Output Only Bi-directional [ECP] Base I/O Address [378] Interrupt...
Page 89 Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. Positioning the cursor on a menu (item preceded by symbol " See the table below for the items. Option Parameter Multimedia Timer [Disabled] Enabled Wake On [Disabled] LAN/PME Enabled...
Page 90 Set the assignment of each of 7 interrupt signals on the PCI bus to a specific IRQ request. Parameter "11" cannot be selected if they are the same as those set for BMC IRQ in the Server menu. Your Setting [ ]: Factory-set...
Page 91 Security Positioning the cursor to "Security" shows the following screen. Selectable only when User Password is registered Selectable only when User Password is registered If you press Enter with the selection of either "Set Supervisor Password" or "Set User Password," such a screen as shown below appears (the screen shown in the figure below appears when "Set Supervisor Password"...
Page 92 The lamps on the keyboard flash in order from the ScrollLock lamp, the CapsLock lamp, and the NumLock lamp. To resume server operation in the normal state from the Secure Mode, enter the user password from the keyboard and press Enter key.
Page 93 Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu.
Page 94 Disabled Event [Enabled] Filtering The table below shows the operation when the AC power to the server is turn off once and then on again, depending on the setting of "AC-LINK." System status before AC power off Operating Aborting (DC power being off also) Forced shutdown * Press the power switch continuously at least four seconds.
Page 95 System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option Parameter BIOS Version – Board Part # – Board Serial # – System Part # – System Serial # –...
Page 96 4-24 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Parameter BIOS Redirection [Disabled] Port Serial Port A Serial Port B ACPI Redirection [Disabled] Port Serial Port A...
Page 97 Event Log Configuration Selecting "Event Log Configuration" on the Server menu and pressing Enter shows the following screen. See the table below for the items. Option Parameter Clear All Event Log – Description Press Enter and select "Yes" to clear the system event log.
Page 98 Positioning the cursor on "Boot" shows the Boot menu which is used to set the boot priority. The server searches for devices in the order set in this menu on booting. Finding the boot software, the server starts the software.
Page 99 Selecting "No" allows SETUP to be terminated without storage of the modified information. If you select "Yes" in the next screen, SETUP is terminated with the modified information saved in CMOS. Then the server automatically reboots the system.
Page 100 4-28 Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP. Selecting "Save Changes" causes the confirmation screen to appear. Select "Yes" to save the newly selected information to CMOS (non-volatile memory)
Page 101: Disk Array Configuration - Megaraid Configuration Utility
DISK ARRAY CONFIGURATION – MegaRAID Configuration Utility – MegaRAID Configuration Utility is a software application to configure the built-in hard disk drives in disk array configuration using the onboard disk array controller. Notes on Using Note the followings to correctly configure the disk array: There are different levels of recording RAID.
Page 102: Starting Configuration Utility
MegaRAID Configuration Utility is stored in the BIOS of RAID controller on I/O board and started during POST activation. Starting MegaRAID Configuration Utility Check that the following is displayed when you turn the power on your server The manufacturer’s logo The message “ Press <F2> to enter Setup, <F4> Service Partition, <F12> Network”...
Page 103: Menu Tree
Exiting from MegaRAID Configuration Utility Press Esc in the TOP menu of MegaRAID Configuration Utility. When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl+Alt+Delete. The server is rebooted. Menu Tree Setting list +: Selection/execution parameter >: Can be set (modified) after creation of logical drive, #: Cannot be executed...
Page 104 4-32 Menu +Adapter +Clear Configuration FlexRAID PowerFail Fast Initialization Disk Spin up Timing Cache Flush Timing Rebuild Rate Alarm Control +Other Adapter Information • FW Supports • FW Ver • BIOS Ver • DRAM • Adapter Type +Factory Default Disable (Enable) BIOS +Battery Information •...
Page 105 Menu +Fail Drive +Make HotSpare +View Drive Information • Device Type • Capacity • Vender ID • Product ID • Revision • SCSI Standard • Media Errors • Other Errors Synchronous Negotiation SCSI Command Q Tagging +Channel +Channels Termination State Enable Auto Termination SCSI Transfer rate +Format...
Page 106: Operating Procedures For Configuration Utility
Some versions of MegaRAID Configuration Utility change the "Factory Default" setting value. Check each parameter setting after executing "Factory Default." The server must be restart after executing "Factory Default." Operating Procedures for Configuration Utility Creating/adding configuration Start MegaRAID Configuration Utility...
Page 107 When SCAN DEVICE is started (scanning information is displayed at the bottom of the screen) and ends, the "New Configuration - ARRAY SELECTION MENU" screen appears. Move the cursor onto the hard disk to be packed by using cursor key and then press Space to select the hard disk.
Page 108 Does not perform read ahead. Default display: recommended set value Read ahead Performs read ahead when sequential sectors are accessed twice consecutively. Remarks Caches the data read from a hard disk and then transfers it to the server. Default display: recommended set value...
Page 109 (e) "Span": Sets Span. Parameter CANSPAN NOSPAN When SPAN setting is available for the hard disk configuration of the pack, "YES" is displayed by default. When performing SPAN, create 2 or more sets of the same pack at pack creation. (For SPANNING OF RAID1 creation;...
Page 110 4-38 Manual rebuilding Start MegaRAID Configuration Utility Exit MegaRAID Configuration Utility Procedures Replace a hard disk and turn on the controller. Start MegaRAID Configuration Utility to check each setting parameter. Select "Rebuild" from the TOP menu to display the "Rebuild – PHYSICAL DRIVES SELECTION MENU" screen shown below.
Page 111 Exit MegaRAID Configuration Utility Procedure Install a hard disk to be used as hot spare, and then turn the server on. Start MegaRAID Configuration Utility to check each setting parameter. Select "Objects" → "Physical Drive" from the TOP menu to display the "Objects - PHYSICAL DRIVE SELECTION MENU"...
Page 112 4-40 Press Esc to return to the TOP menu and exit MegaRAID Configuration Utility. NOTES: Select "Objects" → "Physical Drive" → "Fail Drive" to cancel the hot spare setting. When there are 2 or more hard disks (of the same capacity) set as hot spare, rebuilding is performed in order starting from the one with the smaller CH number/ID number.
Page 113 Setting SPAN The setting procedure for SPANNING OF RAID1 and SPANNING OF RAID5 are shown below SPANNING OF RAID1 Open the configuration creation screen. Select "Configure" → "New Configuration" from the TOP menu to display the screen shown below. This is the Channel-1 menu screen where the cursor is put on ID=0 position: Select ID-0/1 hard disks.
Page 114 4-42 Select ID-2/3 hard disks. Same as for Channel-1 for ID-0/1, press Space in the status described in 2 to select Channel-1 for ID-2/3 and then press Enter to determine the selection. ("ONLIN A02-01/02" is then displayed.) Set logical drive. Pressing F10 in the status described in 3 displays a screen shown below.
Page 115 – When creating SPANNING OF RAID1 system, set logical drive size to full capacity. SPAN setting is disabled when the logical drive size is changed. Fix the settings After settings explained in 4 are completed, select "Accept" in the "Logical Drive X" screen and then press Enter to fix the settings.
Page 116 4-44 SPANNING OF RAID5 Open the configuration creation screen. Select "Configure" → "New Configuration" from the TOP menu to display the screen shown below. This is the Channel-1 menu screen where the cursor is put on ID=0 position: Select ID-0/1/2 hard disks. Pressing Space changes the display for Channel-1, ID=0 to "ONLIN A01-01"...
Page 117 Select ID-3/4/5 hard disks Same as for Channel for ID-0/1/2, press Space in the status described in 3 to select Channel for ID-3/4/5 and then press Enter to determine the selection. ("ONLIN A02-01/02/03" is then displayed.) Set logical drive Pressing F10 in the status described in 3 displays a screen shown below. Set each item. Then select "Advance Menu"...
Page 118 4-46 – To open the "Advanced" sub menu screen from the "Logical Drive XX" menu screen, select "Advanced Menu" and then press Enter. Press Esc to move to the "Logical Drive XX" menu screen. In this case, the cursor moves to "Accept." –...
Page 119 Others Select Adapter. This menu item appears only if more than one MegaRAID host adapter is installed in the computer. Each configuration is executed in increments of controller. Number of adapter is defined by PCI slot location. Clear Configuration. Clears configuration information. Select "Configure"...
Page 120 4-48 Rebuild Rate Sets rebuild rate. Select "Objects" → "Adapter" → "Rebuild Rate" from the TOP menu. Can be set in a range from 0% to 100%. The default value (recommended setting value) is "30%." Hard disk information Checks hard disk information. Select "Objects"...
Page 121: Remote Management Function
Default Network Settings When linking the management LAN port at the rear of the server to a network, refer to the following for default settings. Using a DHCP function, the host name in the case of performing automatic registration to a DNS server turns into the above-mentioned host name.
Page 122: Configuring Management Pc
4-50 Setting of Graphics Accelerator Driver When your server's operating system is Windows Use the driver which is installed at initial setup by Express Setup or system update. When a server's operating system is Linux Since it may be automatic and a setup of a monitor/Driver/video memory may not be able to be performed by composition when operating system is Linux.
Page 123: Using Remote Management Console
Read the message and take actions according to the message. Using Remote Management Console Overview You can control power-on/off of a server and use Remote KVM Console from a web browser by using the web server functions of BMC. This function is achieved through Java Applet.
Page 124 4-52 When you use the Remote Management Function for the first time, you may see a dialogue box for security warning as shown below. Read the message well and click either "Yes" or "Always." If you are not sure about the information, select "No."...
Page 125 With the Help menu, you can check the version of the Remote Management Console. Control Panel You can use Control Panel to see server status and to control power-on/off. Control Panel also starts up various windows including Remote KVM Console.
Page 126 Indicates status of communication security. Indicates network access status. Server status lamp that shows server status. Makes the server collect memory dump (provides the same functionality as achieved by pressing the DUMP switch in the server.) Makes the server unit ID lamp flash.
Page 127 Remote KVM Console By using Remote KVM Console functions of BMC, you can transfer local console of a server to the browser in the management PC over network. You can make full access from the management PC to the server by using video, keyboard and mouse.
Page 128 4-56 Names of Components in the Remote KVM Console Window 1, 2, 3, 4 Special key icon Screen refresh icon KVM properties icon Zoom in icon Zoom out icon Default size icon Window resize icon KVM indicator Remote KVM Console screen IMPORTANT: When pressing Shift + CapsLock on the remote KVM console, the indication may not be the same as the CapsLock LED on the management PC.
Page 129 Entry via Special Keys For special keys, even if you press these keys in a remote keyboard, it will not take effect in the host server. Using the following three special key icons will take effect in the host server.
Page 130 You can see system event logs (SEL), sensor data records (SDR), and field replaceable units (FRU) information, which are called IPMI information. By using the IPMI information, you can see and examine troubles and events on the host server, and determine a part to be replaced. Displaying System Event Logs (SEL)
Page 131 On the upper part of the window, a list of sensor data records appears. On the lower part of the window, detailed information of the entry selected from the list appears. NOTE: SDR information is information on definitions for each sensor on the server. BMC monitors server sensors according to this information. 4-59...
Page 132 4-60 Displaying Field Replaceable Units (FRU) Information When you click [ ] to display field replaceable units (FRU) information on Control Panel, FRU information is loaded from BMC, and the following window showing field replaceable units (FRU) information appears. On the upper part of the window, a list of FRUs appears. On the lower part of the window, detailed information of the entry selected from the list appears.
Page 133 BMC Configuration You can configure BMC settings. Starting Up the BMC Configuration Window When you click [ ], the icon to start up BMC Configuration on Control Panel, the BMC Configuration window appears as shown below. Loads a file Saves the file Edits information Reloads from BMC Makes global settings of BMC...
Page 134 4-62 User Configuration By clicking [User Configuration] in the left pane of the BMC Configuration window, a list to show 20 accounts opens in the right pane and you can set up user accounts. Choose the account you want to modify or add and click [ edit a user account as shown below opens.
Page 135 Network Configuration By clicking [Network Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make network-related settings for BMC including IP address. When you click [ ], the icon for editing information, in this window, the Network Configuration window as shown below appears.
Page 136 Choose whether or not to acquire the IP address of the DNS server automatically by DHCP. If DHCP is not used to automatically acquire the IP address of the DNS server, make settings here. If DHCP is used, information automatically acquired appears here.
Page 137 Because BMC uses a LAN controller independent of the server operating system, a BMC host name and a domain name cannot be exactly the same as those on the server operating system. If BMC belongs to a different network domain, you can have the same host name.
Page 138 4-66 When you click [ ], the icon for editing information, in this window, the HTTP Configuration window as shown below appears. Specify an HTTP port number Choose enable/disable SSL communication. If you select this check box, you can make SSL enabled settings.
Page 139 Alert Mail Configuration By clicking [Alert Main Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make alert mail-related settings. When you click [ ], the icon for editing information, in this window, the Alert Mail Configuration window as shown below appears.
Page 140 4-68 Specify email addresses of alert mail. You can specify up to four addresses. Specify the sender’s email address. Type in the subject of the alert mail. Type in a message that appears in the message body of all alert mails. If you do not need such message, you can clear the check box.
Page 141 Specify the SMTP server address. You can use the IP address as well. Specify the port number of the SMTP server. Specify how many retries can be made when attempt to send the mail has failed. Specify a retry interval that waits for the next retry when attempt to send the mail has failed.
Page 142 The time the event occurred Data representing system event logs (SEL) in hexadecimal URL of the ARMC login page Full domain name of BMC LCD message in the server at the time of event occurrence Revision information of BMC firmware/SDR/PIA...
Page 143 Select update data files. When you click [Open] after selecting files, loading of the files begins. It will take a little while for loading to be completed. NOTE: Because update can be made globally for each update target, make sure to load everything you need.
Page 144 When writing is completed, results appear in the [Status] column per [Target]. NOTES: For targets other than applet, reboot the server or power off and then on the server to apply the update. If you reboot the server or power on the server to apply the BMC firmware update, connection to BMC is disconnected.
Page 145 The network may be busy. Try again. If the error persists, contact your service representative because a failure may have occurred in BMC. Check the server. A failure may have occurred in BMC. If you do not find the problem, contact your service representative.
Page 146 Try again after a while. Invalid BMC configuration file. What to do Check the server. A failure may have occurred in BMC. If you do not find the problem, contact your service representative. Check the network environment. If the network has no problem, contact your service representative.
Page 147 Use numerals and periods to specify a subnet mask. Use numerals and periods to specify a default gateway. Use numerals and periods to specify the IP address of DNS server. You can use only alphanumeric characters, minus sign (–), and underscore (_) for a host name.
Page 148 Some update files may be corrupted. Acquire update files again. Some update files may be corrupted. Acquire update files again. Some update files may be corrupted. Acquire update files again. It is not Platform Information (PIA) of this server. Acquire update files again.
Page 149: Configuring I/O Board Jumpers
With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data.
Page 150 Short-circuit these two pins to clear the CMOS data. Open these two pins to protect the CMOS data (factory-set). Reassemble the server and press the POWER switch. When the POST screen appears, power off the server and unplug the power cord. Restore the jumper switch setting. NOTE: Place the clip over the jumper pins 11 and 12 after use to keep the pin.
Page 151: Chapter 5
Microsoft® Windows Server™ 2003 To use the server with another operating system than described in this section, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS set up utility "SETUP." See Chapter 4 for detail.
Page 152: About Express Setup
The Configuration disk is able to have has some parameter files that include the configuration information for the server setup. If you want to set up the server as before, execute the Express Setup with the parameter file you have saved before. NOTES: The parameters file is not mandatory to set up the system.
Page 153: Microsoft® Windows Server™ 2003
(Described as "Windows Server 2003" from now on.) On installing other operating system, contact sales dealer or the maintenance service representative. BIOS Specification Before installing Windows Server 2003, confirm if the BIOS specification of the hardware is correct. See Chapter 4 to specify them. ESMPRO Agent ESMPRO Agent requires installing the necras.sys driver on your Windows system.
Page 154 Installing on the Mirrored Volume If you want to install Windows Server 2003 on the volume that is mirrored using "Disk Management", invalid the mirroring before operating the installation to set back to the basic disk, and valid the mirroring again after the installation has completed.
Page 155 2900 MB + (512 MB * 1.5) + (512 MB + 12 MB) + Application Size = 4192 MB + Application Size Re-installing to the hard disk which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk upgraded to Dynamic Disk kept remained.
Page 156: Setup Flow
Confirm Setup File Select OS to install In case [Skip] is selected Confirm the specification and input the value Copying NEC Modules Copying Selected Application Modules : Process that proceeds automatically : Process that needs to input or select Confirmed...
Page 157: Installing Windows Server 2003
The system will boot from the CD-ROM and EXPRESSBUILDER starts. Click [Express Setup]. The message, "Do you want to use the parameter file in order to set up the Express Server or Workstation", will be displayed. If you use the setup parameter file, click [Yes] and if you do not use the setup parameter file, click [No].
Page 158 If you specify other than 4095 MB for the "Installing Partition", it is necessary to convert to NTFS. If "Use Existing Array" at "New/Existing RAID Configuration" is selected but the partition other than the one to install Windows Server 2003 does not exist (excluding First Partition Second...
Page 159 During the setup, the screen to specify the partition that Windows Server 2003 is to be installed appears. The first 55 MB area displayed on the screen is a partition that is used to store the configuration information or utilities unique of the server.
Page 160: Installing And Setting Device Drivers
Diagnose loop back test, packet transmission test, etc. Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches. PROSet is necessary to use these features.
Page 161 Network Driver Specifying the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears. * Procedure with the standard start menu 1.
Page 162 Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows Server 2003 OEM-DISK for EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].
Page 163 Installing Disk Array Controller Driver (SecuRAID 321) To additionally install the SecuRAID 321 in a system containing Windows Server 2003, connect the controller and install the driver as follows: When the [Found New Hardware Wizard] dialog box appears, click [Next].
Page 164 Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4 GB in its installing, adding /PAE switch in Boot.ini file will enable the system to be installed with over 4 GB of memory.
Page 165: Setting For Solving Problems
Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of your maintenance service representative is in charge of collecting memory dump.
Page 166 5-16 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears. Click [Advanced] tab on the [Performance Options] window.
Page 167 The [Windows Components Wizard] dialog box appears. Check the [Management and Monitoring Tools] check box of the component ON and click [Next]. If the setup asks to install the disk, insert Windows Server 2003 CD-ROM into CD-ROM drive and click [OK].
Page 168: Installing Maintenance Utilities
After that, follow the message to continue the setup process. Making Backup Copies of System Information The system information includes the current BIOS settings and any specific information for the server. Save the information after completing the system setup.
Page 169: Exceptional Setup
If you would like to install or re-install the operating system when the system has new mass storage device not supported by EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server. If the mass storage device is a disk array controller, configure the RAID system before running EXPRESSBUILDER.
Page 170 5-20 This page is intentionally left blank...
Page 171: Chapter 6
Chapter 6 Installing and Using Utilities This section describes how to use the EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER.
Page 172: Expressbuilder
Windows operating system. DOS-based with local console Used to set up the server at the first time. This program is also used to diagnose the server and to install/uninstall the management utilities on the maintenance partition of the system drive.
Page 173 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.
Page 174: Expressbuilder For Dos-Based With Local Console
EXPRESSBUILDER is running. Turn on peripheral devices and the server in this order. Insert the EXPRESSBUILDER CD-ROM supplied with your server into the CD-ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)
Page 175 If you install Windows Server 2003 or Windows 2000, after a few tasks are completed, all that remains to be done is to remove the EXPRESSBUILDER CD-ROM and insert the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
Page 176 See Chapter 8 or online help for details. System Diagnostics System Diagnostics runs various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal.
Page 177 Execute FDISK command of ROM-DOS system. You can create/delete partitions, etc. BIOS/FW/etc. Update This menu allows you to update software modules such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from our customer service representative.
Page 178: Expressbuilder For Dos-Based With Remote Console
This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with remote console. EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM2 (serial) port.
Page 179 Help message on EXPRESSBUILDER. Quit Quit EXPRESSBUILDER. Setup The EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured. Tools When you select the [Tools] on the Top Menu, the following screen appears.
Page 180: Expressbuilder For Windows-Based (Master Control Menu)
6-10 EXPRESSBUILDER for Windows-Based (Master Control Menu) The Master Control Menu is used to, Read the User's Guide or the other documents, Update the Express5800 system, and Install the management software. NOTES: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later).
Page 181: Configuration Diskette Creator
CONFIGURATION DISKETTE CREATOR "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup (see Chapter 5 for details). If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to run the setup, you can setup from the installation of operating system to several utilities automatically except for a few key input to confirm the specification.
Page 182 6-12 Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
Page 183 Now [Configuration Diskette] has been created. [Configuration Diskette] is used when you install Windows Server 2003 or Windows 2000. Put a label and keep it in a safe place. NOTE: For information on the contents of each item, refer to the Online Help.
Page 184 6-14 Installing Optional Mass Storage Driver To install an optional Mass Storage Driver that is supported by Express Setup, follow the procedure below to create [Configuration Diskette]: Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 185: Esmpro
ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates. The administrator can use the information collected to create more efficient data routing procedures and optimize server usage.
Page 186: Dianascope
See the online documents for details on the functions and installation of DianaScope. NOTES: One server license is required for each server to be managed remotely by using DianaScope. Please contact your service representative in order to purchase this accessory.
Page 187: Major Functions
MegaRAID Service Monitor in the Express server in which the MegaRAID controller is mounted. MegaRAID Client This function controls the RAID system on graphical screens. Install MegaRAID Client in the Express server in which the MegaRAID controller mounted or in the management PC that is connected through the Express server and network.
Page 188: Server Setup
– MegaRAID Server – MegaRAID Registration Server Server Setup Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server. Hardware – Memory: Size large enough for operating system operation + 10 MB or more –...
Page 189: Management Pc Setup
Management PC Setup This section explains Power Console Plus setup in a computer that manages servers via the network (TCP/IP). Operating Environment This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware –...
Page 190: Bmc Online Update
Red Hat Linux Enterprise Linux ES 3 Red Hat Linux Enterprise Linux AS 3 Installation Windows Server 2003 / Windows 2000 Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu of EXPRESSBUILDER starts automatically. Select [BMC Online Update].
Page 191 Linux Copy the following file in the suitable directory from CD-ROM. cp /mnt/cdrom/BMCTOOL/OnlineUp/BmcOnlineUpdate.i386. Expand the rpm file. rpm –ivh BmcOnlineUpdate.i386 6-21...
Page 192: Startup
6-22 Startup Windows Server 2003 Select [All Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate]. Windows 2000 Click [Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate].
Page 193 Linux Enter the following command to start the program. cd /usr/BmcOnlineUpdate ./BmcOnlineUpdate 6-23...
Page 194: Uninstallation
6-24 Uninstallation Windows Server 2003 Select [All Programs] → [Control Panel] → [Add or Remove Programs]. Click [BmcOnlineUpdate].
Page 195 Windows 2000 Select [Setting] → [Control Panel] → [Add or Remove Programs]. Click [BmcOnlineUpdate]. 6-25...
Page 196: Error Messages
6-26 Linux Enter the following command to remove the file. rm /usr/BmcOnlineUpdate/* Enter the following command to remove the directory. rmdir /usr/BmcOnlineUpdate Error Messages Message Update isn't necessary. Illegal data. BMC information can't be acquired. Cannot enter the online mode. Failed to save the current data.
Page 197: Chapter 7
MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, contact your service representative.
Page 198: Cleaning The Server
How often you should clean the interior of the server depends on the environment in which it is located. For most office environments, you probably should clean the server every 12 months. For more severe environments, clean the interior every 6 months.
Page 199: Cleaning The Keyboard And Mouse
Use a small vacuum cleaner with plastic tip to vacuum out dust and debris from the interior of the server. Reinstall the top cover. (See Chapter 9.) Reconnect all power cables and turn on the server. Cleaning the Keyboard and Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth.
Page 200: Cleaning Cd-Rom
Wipe CD-ROMs from the centre to the outside. Use CD-ROM cleaner only if necessary. Cleaning a CD-ROM with record spray/cleaner, benzene, or thinner causes damage to the CD-ROM contents. At worst, inserting the CD-ROM into the server may cause failure.
Page 201: System Diagnostics
On checking the hard disk, no data is written into the disk. Starting and Ending the System Diagnostics There are two ways to diagnose the server: using the local console (keyboard) of the server itself, and using the management PC via serial port (remote console).
Page 202 The following menu appears when starting the server using the EXPRESSBUILDER. Local console Select [Tools]. Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the display changes as shown in the figure below.
Page 203 The Express Server restarts and EXPRESSBUILDER boot the system. Exit EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Turn off the server and unplug the power cord from the receptacle. Reconnect all the LAN cables to the server. Plug the power code.
Page 204: Relocating/Storing The Server
IMPORTANT: If the server needs to be relocated or stored due to a change in the floor layout to a great extent, contact your service representative. Make sure to make a backup copy of your valuable data in the hard disk, if any.
Page 205: Chapter 8
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, ESMPRO, on the server and client computers.
Page 206: System Viewers
Monitor the occurrence of fault by ESMPRO during system operation. Especially take note on whether any alert is reported to ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of ESMPRO Manager. [Example] NEC ESMPRO Manager...
Page 207: Lamps
The power-saving mode is only available when the operating system supports the power-saving feature. Some operating systems allow you to set the server to automatically turn in the power-saving mode when no access is made to the server for a certain period of time or to select the power-saving mode with a command.
Page 208 Power on the server. Wait for a while. The STATUS lamp will light in a few seconds after POST completion. Cycle power to the server. If POST displays an error message, take a note on the message and contact your service representative.
Page 209: Disk Access Lamp
UID Lamp The UID is located on the front and rear panel of the server. Pressing the UID switch on the front panel turns UID lamp blue, and allows you to locate the server you are working on. Use this switch when several servers are installed in the system.
Page 210: Attention Lamp
Processor Board Error Lamp Two processor board error lamps are located at the front and the rear of the server. These lamps light amber when an error occurs on the processor board. If the lamp lights, check the lamp indication on processorVRM error lamp in front of the processor board.
Page 211: Memory Board Error Lamp
Memory Board Error Lamp Memory board error lamp The memory board error lamp lights amber if an error occurs on memory board or on DIMM installed in memory board. Check the memory board Attention lamp being lit amber to identify the failed memory board. In addition, when you press the switch for DIMM slot error lamp on the failed memory board, the DIMM slot error lamp lights amber.
Page 212: I/O Board Error Lamp
I/O Board Error Lamp The front I/O board error lamp lights amber when an error occurs on I/O board or PCI board installed in your server. Check the lamp indication on the rear of the server. When the rear I/O board lamp lights amber, the I/O board may be failed. When any of the PCI slot error lamps below the PCI slots light amber, the relevant PCI board or I/O board slot itself may be failed.
Page 213: Power Unit Error Lamp
Power Unit Error Lamp Power unit error lamp The Power unit error lamp lights amber when an error occurs on the power supply unit. Check the power unit error lamp to identify the failed power supply unit. Power unit error lamps...
Page 214: Fan Error Lamp
Fan error lamp Thermal Error Lamp Thermal error lamp The thermal error lamp lights amber when an abnormal temperature in the server is detected. Check the room temperature where the server is installed. Access Lamps The access lamps for the floppy disk drive and the CD-ROM drive light when access is made to a media in the drive.
Page 215: Memory Board Lamps
Memory Board Lamps Memory board POWER lamp Lights green during power-on. Flashes green during rebuilding (e.g., memory board is hot-added). Memory board Attention lamp Lights amber when an error occurred on memory board or DIMM. Memory board Redundancy lamp Lights green in memory mirroring or memory RAID configuration. 8-11...
Page 216: Hard Disk Drive Lamp (Disk Lamp)
While hard disks are in the disk array configuration (RAID1/RAID5 or RAID0+1), a single failed hard disk does not affect the operation of the server. However, it is recommended to replace the failed hard disk and auto-rebuild (reconfigure) the hard disks as soon as possible.
Page 217: Lan Connector Lamps
The link/ACT lamp indicates the state of each network port normally equipped with the server. If the power is supplied to the server and the hub and they are correctly connected with each other, the lamp is lit green (LINK state). If information is transmitted through a network port, the lamp blinks green (ACT state).
Page 218: Pci Slot Lamps
8-14 PCI Slot Lamps PCI Slot PCI Slot Power Lamp Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operating system is Windows 2003/2000.
Page 219: Fan Fault Lamps
FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is working normally, the lamp does not light. When a fan is not working normally, the lamp lights in red.
Page 220: Error Messages
During hardware initialization following restart of the POST When the POST detects a hardware failure due to one of the above reason, restart the server once again. If the same error message reappears, you may assume there is no hardware error. To ensure normal operation of the server, however, make sure to follow the following restrictions.
Page 221: Post Error Messages
POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
Page 222 PSU Recommended Action Contact your service representative. Make sure that the server supports the processor. If you are not sure, contact your service representative to request the maintenance. A fan failure or fan clogging may occur. Contact your service representative to request the maintenance.
Page 223 POST detected startup failure of 4th Processor. Recommended Action Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service representative. All the commands and functions other than the FRU command and the EMP function can be used.
Page 224 8-20 Error Error message code 8120 Unsupported DIMM detected in DIMM group #1. 8121 Unsupported DIMM detected in DIMM group #2. 8122 Unsupported DIMM detected in DIMM group #3. Unsupported DIMM detected in DIMM 8123 group #4. 8124 Unsupported DIMM detected in DIMM group #5.
Page 225 Error Error message code 8171 Processor 2 not operating at intended frequency 8172 Processor 3 not operating at intended frequency 8173 Processor 4 not operating at intended frequency All processors not operating at intended 817F frequency 8200 Online Spare Memory was not ready. 8201 Mirroring Memory was not ready.
Page 226 8-22 The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed processors or memory boards can be also identified with the BIOS SETUP utility. Fans Fan 6 Fan 5 Fan 4 Processors Processor #1...
Page 227: Beep Codes
DIMM #4 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-3 indicates 1 beep, pause, 3 beeps, pause, 1 beeps, pause, and 3 beeps notifying that the keyboard controller error.
Page 228: Error Messages On Virtual Lcd
8-24 Error Messages on Virtual LCD The remote management feature of DianaScope and Web Server allows the managed server to display the virtual LCD (16 digits x 2 lines) and status lamps. The virtual LCD displays the followings: POST progress Error occurred during operation or DC OFF (AC power is being on) When POST detects an error, the POST error code is displayed on the virtual LCD upon completion of POST.
Page 229 Messages displayed on upper line On-screen Description message Prepare To Boot POST completes normally. POST completes with processor CPU Reconfigured degraded. Mem Reconfigured POST completes with memory degraded. M#1 D#1 C Err A correctable error frequently occurs in DIMM #1 on memory board #1. M#1 D#2 C Err A correctable error frequently occurs in DIMM #2 on memory board #1.
Page 230 8-26 M#3 D#3 UC Err An uncorrectable error occurs in DIMM #3 or DIMM #4 on memory board #3. M#3 D#4 UC Err M#4 D#1 UC Err An uncorrectable error occurs in DIMM #1 or DIMM #2 on memory board #4. M#4 D#2 UC Err M#4 D#3 UC Err An uncorrectable error occurs in DIMM #3...
Page 231 Messages displayed on lower line On-screen message Description Proc Missing Processor is not found. 240VA Power Down POWERGOOD dropped during power-on. Power On Cnt Alm POWERGOOD signal error occurred at power on/off. VCCP voltage alarm occurred on processor Proc1 VccpAlm XX Proc2 VccpAlm XX VCCP voltage alarm occurred on processor Proc3 VccpAlm XX...
Page 232 8-28 On-screen message Description +3.3V voltage alarm occurred on SCSI SB2 +3.3v Alm XX backplane 2. SB2 +5.0v Alm XX +5.0V voltage alarm occurred on SCSI backplane 2. SB2 +12v Alm XX +12V voltage alarm occurred on SCSI backplane 2. SCSI A-1 Alm XX SCSI channel-A voltage error occurred.
Page 233: Solving Problems
SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
Page 234 Is BIOS configuration correct? → When the server has PCI devices connected, make sure to set the PCI device interrupt and others with the BIOS setup utility of the server. (Most PCI devices generally do not require any change to the configuration, but some boards do require specific settings.
Page 235 → Make sure that the cable is properly connected to the management LAN port or ICMB port. If the cables are incorrectly connected, the sensor of the server will not be monitored. Also check if the cables are connected to LAN connector or serial port connector by mistake.
Page 236 • Is BIOS configuration correct? → The floppy disk drive may be disabled with the BIOS setup utility of the server. Check the setting with the BIOS setup utility. <Menus to check: [Main] - [Legacy Floppy A] [Security] - [Floppy Write Protect]>...
Page 237 • Are the CD-R disk and writing software appropriate to the disk drive? → The CD-ROM drive of the server may fail if the combination of disk drive, writing software, and CD-R is not correct. Inserted the correct CD-ROM but the message like the following is displayed: The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Page 238 → Use the BIOS setup utility for proper configuration of SCSI devices connected to the SCSI connector on the I/O board. When the server has an optional SCSI controller installed and SCSI devices connected to it, use the BIOS setup utility that comes with the optional SCSI controller for proper...
Page 239: Problems With Windows Server 2003 X64 Editions
Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category Error Event ID 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E-4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 240: Problems With Windows Server 2003 And Windows 2000
Fail to start the operating system: • Is a floppy disk in the floppy disk drive? → Take out the floppy disk and restart the server. • Is the EXPRESSBUILDER CD-ROM in the CD-ROM drive? → Take out the EXPRESSBUILDER CD-ROM and restart the server.
Page 241 • Is the LAN cable connected? → Make sure to connect the LAN cable to the network port on the rear of the server. Also make sure that the LAN cable to use conforms to the network interface standard. •...
Page 242 8-38 About System Log when re-starting the system on Windows Server 2003 Type: Warning Source: E100B Event ID: Description: Adapter Intel(R) PRO/100 Network Connection: Adapter Link Down → When re-starting the system without connecting the network cable, this log may be found in system event log.
Page 243 PCI hot-plug fails: • Is BIOS configuration correct? → You must change the BIOS configuration to use the PCI hot-plug feature. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*]> * Setting value depends on the board to be installed. See Chapter 4 for details. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Empty Bus Default Speed] - [PCI Slots 5-6] or [PCI Slots 7-8] - Transfer speed of the board to be installed>...
Page 244: Problems With Expressbuilder
Is BIOS configuration correct? → The boot device order may be specified with the BIOS setup utility of the server. Use the BIOS setup utility to change the boot device order to boot the system from the CD-ROM drive first.
Page 245: Problems With Express Setup
Problems with Express Setup Express Setup can not be used → Express Setup does not support the installation of Microsoft Windows Server 2003 x64 Editions. If you want to perform re-setup, see Appendix D and perform "Manual Setup". Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk.
Page 246 8-42 Specified to join the Domain, but the system is installed as Workgroup. → When the setup fails to join the Domain during the installation, it will install the system as Workgroup. Open [System] in Control Panel to specify joining the Domain. Specified large value as partition size, but when Windows 2000 is actually started, the system partition is created by 4095 MB.
Page 247 8-43 Changed the giga driver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of ESMPRO data viewer (still 1000M bps is indicated): → It does not affect the operation of LAN driver. Setup is interrupted at "Creating a working partition"...
Page 248: Error Message During Disk Array Configuration
8-44 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. The operating system cannot be installed: • Is configuration of the disk array controller performed? →...
Page 249: Problems With Master Control Menu
Problems with Master Control Menu The master control menu fails to appear: • Is your system Windows NT 4.0 or later, or Windows 95 or later? → The Master Control menu is supported by Windows NT 4.0 and Windows 95. •...
Page 250: Collecting Event Log
8-46 COLLECTING EVENT LOG This section describes how to collect the log of various events that occurred on the server. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. NOTE: Different revisions of processors may be mixed in the additional processor kit.
Page 251: Collect Configuration Information
COLLECT CONFIGURATION INFORMATION This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].
Page 252: Collecting Dr. Watson Diagnostic Information
Preparing for Memory Dumping Memory dumping with the DUMP switch may disable the server to restart. In such a case, it is required to force the server to shut down. This forced shutdown, however, is not available if "Enable" is selected for "Power Switch Inhibit"...
Page 253: Saving The Dump File
Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 254: Recovery For Windows 2000 System
Turn on the power of the system. Insert Windows 2000 CD-ROM into the CD-ROM drive of your server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot the server. (You may also turn off and then on again to reboot the server.) Press F6 while the message "Setup is inspecting your computer's hardware configuration..."...
Page 255 Repeat steps 4 to 9. The recovery procedure will be started. During the recovery, the missing files and the damaged files are replaced either to the files in C:\ I386 folder of hard disk or the files in systemroot\ Repair of the system partition. These replaced files do not reflect the changes of the configuration after the setup at all.
Page 256: Off-Line Maintenance Utility
The Off-line Maintenance Utility Bootable floppy disk is created by selecting "Tools" - "Create Support FD" on the EXPRESSBUILDER. Manual start (by pressing F4) When the Off-line Maintenance Utility is installed, press F4 while the start-up screen of the server is on screen. The Off-line Maintenance Utility starts from the hard disk.
Page 257: Features Of Off-Line Maintenance Utility
Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your service representative. IPMI Information Viewer Provides the functions to view the system event log (SEL), sensor data record (SDR), and field replaceable unit (FRU) and to make a backup copy of them.
Page 258: Resetting The Server
Press and hold the POWER switch on the server for at least four seconds. The power is forcibly turned off. To turn on the power back again, wait approximately 10 seconds after turning off the power (forced shutdown).
Page 259: Chapter 9
Chapter 9 Upgrading Your Server This chapter describes internal optional devices available for the server, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user.
Page 260: Safety Notes
Observe the following notes to install or remove optional devices safely and properly. Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 261: Anti-Static Measures
Select a suitable work space. – Work with the server on an anti-static or concrete floor. – When you work with the server on a carpet where static electricity is likely to be generated, make sure take anti-static measures beforehand.
Page 262: Preparing For Installation And Removal
The AC Standby lamp on the front of the server goes off. Remove all the cables connected to the server on the rear panel. Make a clearance of 1m to 2m in the front and rear sides and left and right sides of the server. NOTE: Make sure to disconnect the power cord from the outlet before installing or removing the option devices.
Page 263: Device Installation Or Removal Procedure
3.5-inch Hard Disk Drive The 3.5-inch device bay on the front of the server contains five slots in which hard disk drives can be installed. The device bay is not equipped with any hard disk drives (excluding when one or more built-in hard disk drives are ordered).
Page 264 Unlock the front door with the security key, and open the front door. Locate the slot in which you are going to install a hard disk drive. The server has five slots. The SCSI IDs assigned to the slots are all determined (SCSI ID 0 to ID 4 from right to left).
Page 265 Using the provided screws, secure the hard disk drive into the empty drive carrier. Firmly hold the additional hard disk drive and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook hits the frame. Carefully hold the hard disk drive with both hands.
Page 266 Removal Remove a hard disk drive as follows. To use the server with the hard disk drive removed, insert an empty drive carrier into the empty slot. Shutdown the system and press the POWER switch to turn off the power.
Page 267 Auto-rebuild is automatically carried out when you hot-swap a failed hard disk drive with a new one (replace the disk while the server is powered). While auto-rebuild is in progress, the DISK lamp flashes green and amber alternatively to indicate it.
Page 268: Power Supply Unit
9-10 Power Supply Unit Even if one of three power supply units fails, the server can continue its operation without interruption when an additional power supply unit is installed (in the redundant configuration). If the four power supply units are used, AC power can be divided into two lines with a pair of power supply units. With the AC power redundant configuration, the server can continue its operation without power interruption even if either of AC power line fails.
Page 269 Insert the power supply unit into the slot. IMPORTANT: Be sure to push straight the power supply unit. To avoid damaging the power supply unit, do not tilt or twist the unit as you push it into the connector. NOTE: Make sure that the power supply unit is pushed in to an end securely.
Page 270 Do not remove a power supply unit operating normally. NOTE: If two power supply units work normally while the server contains three or four power supply units in a redundant configuration, the failing power supply unit can be replaced with the system operating (power-on state). (Skip step 2.) Check the POWER lamp on the power supply unit and determine which unit needs to be replaced.
Page 271 NOTE: If one of the three or four power supply units of the server is replaced while the power is on, the POWER lamp of the new power supply unit goes on. (If it is replaced while the power is off, the lamp goes on after the power is turned on.)
Page 272: 5.25-Inch Device
9-14 5.25-inch Device The server contains two slots in which SCSI backup devices such as magnetic tape drive can be installed. Slot #2 Slot #1 Available Devices The 5.25-inch device slot can contain two single-height SCSI devices, or one full-height device.
Page 273 Pull the dummy cover toward you gently and carefully. Pull the SCSI cable and power cable out of the 5.25-inch device bay. Install the two latching rails coming with the server to the device with the screw (PL-CPIMSx3x6x15BF) provided with the server.
Page 274 9-16 Connect the interface cable. Connect the SCSI and power cables secured in the 5.25-inch device bay to the 5.25-inch device. IMPORTANT: A connector cap is attached to the power cable. Keep the removed cap for future use. Push the 5.25-inch device to the device bay carefully until a click occurs to lock it. IMPORTANT: If the SCSI connector "Ch-B"...
Page 275: Rear Access Cover
To install or remove a PCI board, or to change cable connections of internal SCSI cable, you will need to remove the rear access cover. Observe the following instructions to use the server safely. Failure to follow these instructions ay result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 276 9-18 Installation IMPORTANT: Before installing the rear access cover, check that you have not left tools or loose parts inside the system. Position the cover on the chassis so that the cover tabs align with the chassis slots. While lightly pressing down on the cover, slide it toward the front of the chassis. Attach the cover to the chassis with the captive screws located on the rear of the cover.
Page 277: Pci Access Cover
PCI Access Cover To install or remove a non-hot-swap PCI board, remove the PCI access cover inside the server. You do not need to remove the PCI access cover when you work with hot-swap PCI slot. Removal See the section "Preparing for Installation and Removal" described earlier to prepare.
Page 278: Pci Board
The server contains six slots for PCI board, and three slots for PCI-Express board. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function if the Windows Server 2003 or Windows 2000 is used as operating system.
Page 279 PCI board can be installed in any PCI slot. 5V PCI board 3.3V PCI board Universal PCI board The PCI-Express boards are x1, x4, x8, and x16. The server can contain x1, x4, and x8 PCI-Express boards. PCI-Express board (x4) PCI-Express board (x8)
Page 280 If a disk array controller is replaced, create the configuration information newly by using the proper utility. When more than one disk array controller board are installed in the server, install the disk array controller board to which the system disk is connected in the PCI slot having the highest boot priority.
Page 281 List of Optional Devices and their Available Slots Description Product Name Slot size PCI board type Available board size Hot-plug Initio 101 SCSI controller (32bit/33MHz PCI) Adaptec 29320 SCSI controller (64bit/133MHz PCI-X) SCSI U160 PCI-ATX-64b SCSI controller (64bit/133MHz PCI-X) SecuRAID 321 Disk array controller (64bit/66MHz PCI) Emulex LP1050...
Page 282 9-24 Non-hot-plug PCI Boards This section describes the procedure for installing or removing a non-hot-plug PCI board. Installation Install a board in a PCI board slot as follows. IMPORTANT: PCI board slots #6 to #9 can accept 3.3V and universal PCI boards. PCI board slots #1 and #2 can accept 5V and universal PCI boards.
Page 283 Remove the blank plate. IMPORTANT: Keep the blank plate being removed for future use. Align the board with the grooves of the guide rail, and insert the board slowly and gently. Carefully push the board until it engages and fully seats in the slot connector. IMPORTANT: If the board cannot be installed easily, remove the board once and then reinstall it.
Page 284 Reinstall the removed components. Turn on the power of the server. Then make sure that any error message does not appear in POST. If an error message appears, write down the message and review the error message list in Chapter 8.
Page 285 Hot-plug PCI Board On the PCI board slots #5 through #9, you can replace or add a hot-plug PCI board while the server is operating. Only N8104-86 100BASE-TX Adapter, N8104-111 100BASE-TX Adapter and N8104-103 1000BASE-T Adapter support the Hot-plug PCI function.
Page 286 PCI slot Fault lamp (amber) Lights when an error occurs on PCI board or the slot containing the PCI board. Flashes when the driver is stopped from Windows Server 2003/Windows 2000 for Hot Remove or Hot Replace. PCI slot Fault lamp...
Page 287 Hot Add Take the following procedure to execute Hot Add: Remove the rear access cover from the server with the power being on. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off.
Page 288 Press the PCI Hot Plug switch. The PCI Slot Power lamp flashes once and then, goes on. NOTES: If the server runs on Windows Server 2003 or Windows 2000, the operating system automatically recognises the additionally installed PCI board and installs the driver.
Page 289 Reinstall the rear access cover. Check if the additionally installed PCI board is recognised and working properly as follows: (1) Select [Control Panel], [Administrative Tools], [Computer Management], and [Device Manager] in the order to start the Device Manager. (2) Move the cursor to the added board. (3) Click the [General] tab to display the property to confirm that the device is working properly.
Page 290 9-32 Hot Remove Use the following procedure to execute Hot Remove: Stop the device driver used by the Hot-plug PCI board you want to remove as follows: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 291 Select [Unplug/Eject a device] for removal task, then click [Next]. (5) Select the target device, then click [Next]. (6) Confirm that the driver is used by the device you want to remove, then click [Next]. The [Add/Remove Hardware Wizard] closes. 9-33...
Page 292 9-34 Click [Finish]. Remove the rear access cover and locate the slot from which the board has to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. To stop the device driver using the PCI hot-plug switch: Remove the rear access cover and confirm the slot to remove the PCI board.
Page 293 Install a slot cover on the slot from which you removed the PCI board, then slowly close the tab. IMPORTANT: To maintain the dust-proofing and electromagnetic radiation characteristics and cooling performance of the server, be sure to install the blank plate on the slot from which you removed the PCI board. Reinstall the rear access cover.
Page 294 9-36 Hot Replace Use the following procedure to execute a Hot Replace: Stop the device driver used by the Hot Plug PCI board you want to replace as follows: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 295 Select [Unplug/Eject a device] for removal task, then click [Next]. Select the target device, then click [Next]. Confirm that the driver is used by the device you want to remove, then click [Next]. The [Add/Remove Hardware Wizard] terminates. 9-37...
Page 296 9-38 Click [Finish]. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. Disconnect all the cables from the PCI board. Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more.
Page 297 The PCI Slot Power lamp flashes once, and then goes on. NOTES: If the server runs on Windows Server 2003 or Windows 2000, the operating system automatically recognises the installed PCI board and installs the driver. If an error occurred in the installed board or slot, the PCI Slot Fault lamp goes on (amber).
Page 298 9-40 Reinstall the PCI slot cover. Check if the installed PCI board is recognised and working properly as follows: (1) Select [Control Panel], [Administrative Tools], [Computer Management], and [Device Manager] in the order to start the Device Manager. (2) Move the cursor to the added board. (3) Display the [General] dialog in the property to confirm that the device is working properly.
Page 299 9-41 Notes when removing the PCI slot insulators Be careful that the insulator does not make contact with the capacitor of the PCI-Express slot.
Page 300: Memory Board
Memory Board To install or remove a DIMM, remove the memory board first. One memory board is factory-installed in the server. Up to four memory boards (32 GB maximum) can be installed in the server. The failing DIMM or memory board can be hot-swapped (replacement with power-on state) in the memory RAID configuration.
Page 301 See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front door with the security key, and open the front door. Remove the two screws, and remove the memory slot cover from the front of the server. Unlock the memory board to open the ejector.
Page 302 9-44 Hold the ejector and pull the memory board out from the server. Put the memory board on a dry, clean, and static-free place. Installation Install the memory board in reverse order of the removal steps.
Page 303: Dimm
DIMM Install an additional DIMM (Dual Inline Memory Module) in a DIMM socket on the memory board in the server. DIMMs are installed on the sockets in the ascending order of DIMM socket numbers in the unit of two modules.
Page 304 Make sure to use a DIMM authorised by us. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulting from installing such a board will be charged.
Page 305 This setting is required to change the hardware configuration data. See Chapter 4 for details. If Windows Server 2003 or Windows 2000 is in use, set the paging file size to the recommended value (total memory size * 1.5) or a greater value. See Chapter 5 for details.
Page 306 Start the SETUP and select [Advanced] → [Memory Configuration] → [Memory Retest] → [Enabled] to clear the error information of the removed DIMM. Then, Then, select [Server] → [Clear FRU LED] → [Yes] to turn off the LED indicating DIMM error. (See Chapter 4 for details.) Select "Yes"...
Page 307 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board. When this feature is used, the current memory board and the standby memory board should be combined.
Page 308 Each feature is automatically disabled when an error message is displayed: The following indicates that the memory mirroring /memory RAID feature has worked: a) The Redundancy lamp on the front panel of the server lights green. b) The failing DIMM group is degraded when the server restarts.
Page 309 Memory Hot-Plug Feature 1 (Hot Replace) In the memory redundant configuration such as memory mirroring and memory RAID configuration, the memory board can be removed while the operating system is running. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front door with the security key, and open the front door.
Page 310 Note that the hot-plug memory board is off-powered when it is unlocked (the LED goes off). Wait several minutes in this state. Hold the ejector and pull the memory board out from the server.
Page 311 9-53 To set back the memory boards in redundant configuration, install the memory boards in reverse order of removal procedure. Then, press the Attention switch on the memory board. The memory board Power lamp starts flashing, and after a while, it goes on. The Memory Board Redundancy lamp goes on. This completes Hot Replace of memory board.
Page 312 9-54 Memory Hot-Plug Feature 2 (Hot Add) In Windows Server 2003 Enterprise Edition, you can use the Hot-Add memory feature. The Hot Add feature allows you to add a physical memory without shutting down the system. To use the Hot-Add memory feature, set the BIOS as follows: Setting BIOS Start SETUP and select [Advanced] →...
Page 313: Processor Board
The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board. Do not touch the processor board terminals or on-board parts by a bare hand or place the processor board directly on the desk.
Page 314 9-56 Remove the two screws securing the ejectors. Unlock the processor board and open the ejectors. Firmly hold the processor board and pull it out from the chassis.
Page 315 NOTE: Notes when removing the processor board The processor board is very heavy (max. 7 kg). Pay attention not to drop it. Put the processor board on a dry, clean, and static-free place. Installation Install the processor board in reverse order of the removal steps. 9-57...
Page 316: Processor
9-58 Processor The processor board is equipped with sockets to install four 64-bit Intel® Xeon™ processors MP and corresponding VRMs. (One processor and one VRM are factory-installed.) Processor VRM #1 Processor VRM #2 Processor #1 NOTE: If different revisions of processors are installed in a multiprocessor system, Windows 2000 logs the following information every start-up.
Page 317 Install the processor in the ascending order of the processor number (see figure above). To maintain the cooling effect in the server, install a dummy cover to the empty slot. See the section "Preparing for Installation and Removal" described earlier to prepare.
Page 318 9-60 Put the processor on the socket slowly and gently. NOTE: Make sure of the orientation of the processor. Pin layouts on two corners among four differ from others to prevent an incorrect insertion. Confirm the pin mark and pin layout on the socket, and insert the processor correctly.
Page 319 Tighten the four screws to secure the heat sink. Make sure that the heat sink is level. IMPORTANT: If the heat sink is not level, remove it, and check if the processor is positioned correctly. Fully open the levers on both sides of the VRM socket. Push the VRM straight into the socket.
Page 320 This setting is required to change the hardware configuration data. See Chapter 4 for details. To add one or more processors to the server in 1-processor configuration to operate the server with more than one processor, do the procedure below: For Windows Server 2003 or Windows 2000, change the driver of [Computer] in the device manager to [ACPI multi-processor PC] and then update the system (see Chapter 5).
Page 321: Appendix A
Additional PCI 33MHz (32-bit) slot PCI EXPRESS(x8) PCI EXPRESS(x4) LAN interface LAN interface (A-RMC) Express5800/140He Diskless 64-bit Intel® Xeon™ Processor MP 3.16 GHz/1 MB 3.66 GHz/1 MB Intel TwinCastle + ICH5 + Dobson + PXH 2 GB (1 GB×2) 32 GB (The standard DIMMs must be replaced.)
Page 322 310 (width) × 456 (height) × 805 (depth) mm 75 kg (Max.) 100 to 127 Vac ±10%, 200 to 240 Vac ±10%, 50/60 Hz ±1Hz 1800 VA 10 to 35°C 20 to 80% RH (no condensation) NEC EXPRESSBUILDER supported, NEC ESMPRO provided in the standard configuration...
Page 323: Appendix B
HUB. Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. We recommend that you should install NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 324 Formatting a used floppy disk clears all the data contained in it, if any. Formatting a floppy disk from the DOS command line is not available with the server. Use a formatted floppy disk to work with it on the DOS command line.
Page 325: Cd-Rom
Keep the CD-ROM in a CD-ROM case when not in use. Tape Media The following describes data handling with the DAT, DLT, or AIT optionally available for the server. Saving your valuable data When you save your valuable data or programs into the cartridge tape, you should save them into two cartridge tapes to make the primary and secondary tapes.
Page 326: Keyboard
Do not pour any liquid such as water or put anything into the keyboard. Doing so may cause a failure of the keyboard. The keyboard provided with the server is designed for adjustment of an angle. Adjust the keyboard angle at which the keyboard is easy to operate. The adjustment assists in reducing strain on your shoulders, arms, and fingers.
Page 327: Mouse
Press the button only once and release it. Double-click: Press the button twice consecutively and release it. Drag: Press and hold the button and move the mouse. Operation of the server involves combinations of these mouse operations and data entries with the keyboard. Click Click Pressing Click...
Page 328 This page is intentionally left blank...
Page 329: Appendix C
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) System timer Keyboard Cascaded connection COM B serial port (PCI)
Page 330 PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. You can change these interrupts by using the BIOS SETUP, however, use the factory-set interrupts as they are. See Chapter 4 for details. USB#1 USB#2 USB20 IDE (native mode) SMBus RAID PCISlot#1 (PCI)
Page 331 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Addresses Description 00-08h DMA Control Registers 09-0Eh RESERVED DMA Control Register 10-18h DMA Control Register 19-1Eh RESERVED DMA Control Register 20-21h Master 8259 Programming Interface...
Page 332 Addresses Description 1F0h-1F7h Primary IDE Command Block Registers 278-27Fh (Parallel Port 3) 2F8-2FFh Serial port 2 376h Secondary IDE Control Block Registers 370-377h (Floppy disk 2), IDE 2 378-37Fh (Parallel Port 2) 3B0-3BBh 3BC-3BEh Parallel port 1 3C0-3CFh 3D4-3D5h 3F6h Primary IDE Control Block registers 3F0-3F7h Floppy disk 1,IDE 1...
Page 333: Appendix D
Appendix D Installing Windows Server™ 2003 x64 Editions This section describes the procedures for installing Windows Server 2003 x64 Edition without using Express Setup tool. BEFORE INSTALLING Windows Server 2003 X64 EDITIONS Please read carefully the following information BEFORE beginning your Windows Server 2003 x64 Edition Installation.
Page 334: Media Such As Dat
Media such as DAT During the operating system installation, do not attach unnecessary media for operating system installation to the system, such as DAT. Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100 MB Paging File Size (Recommended) = Mounted Memory Size ×...
Page 335: Installing Windows Server™ 2003 X64 Editions
EXPRESSBUILDER" for Express5800 Server which you are going to install Windows Server 2003 x64 Edition, you do not need to create it again. You can create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER with the following two procedures: Create from the menu which appears when running Express5800 Server with NEC EXPRESSBUILDER.
Page 336 – Windows® Me/98/95 – Windows NT® 4.0 You can create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER from [Master Control Menu], if you have a computer on which one of the above operating systems operates. Follow the steps below: Prepare one 3.5-inch floppy disk.
Page 337: Windows Server™ 2003 X64 Editions Clean Installation
Currently, Setup will load support for the following mass storage device(s). The following message is displayed. Insert the Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed.
Page 338: Updating The System
Continue your work for system update as the following message. Click [Restart Computer] to restart the system. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive immediately after clicking on [Restart Computer] IMPORTANT: If you change the configuration of the system (by adding or removing hardware or Operating system software components) or repair the system, you must run the system update again.
Page 339: Driver Installation And Advanced Settings
Diagnose loop back test, packet transmission test and so on. Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhances throughput between the switches. PROSet is necessary to use these features.
Page 340: Network Driver
Network Driver Specifying the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears. * Procedure with the standard start menu 1.
Page 341: Graphics Accelerator Driver
Follow the message to continue the installation. If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the on-screen instructions and restart the system. Installing SCSI Controller Driver (Adaptec 29320 / SCSI U160 PCI-ATX-64b) The SCSI controller driver will be installed automatically.
Page 342 D-10 (This page is intentionally left blank.)
Page 343: Appendix E
Please read carefully the following information BEFORE commencing your Windows Server™ 2003 Installation. Optional Boards Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install other boards by using a driver floppy disk ("OEM-FD for Mass storage device") than the ones listed below, see "Exceptional setup"...
Page 344: Media Such As Dat
Media such as DAT During the operating system installation, do not attach unnecessary media for operating system installation to the system, such as DAT. Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 2900 MB Paging File Size (Recommended) = Mounted Memory Size * 1.5...
Page 345: Installing Windows Server 2003
Turn on your Express5800 Server. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Press the RESET switch or press Ctrl, Alt and Delete to reboot the server. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 346 – Windows® Me/98/95 – Windows NT® 4.0 You can create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER from [Master Control Menu], if you have a computer on which one of the above operating systems operates. Follow the steps below: Prepare one 3.5-inch floppy disk.
Page 347: Windows Server 2003 Clean Installation
Currently, Setup will load support for the following mass storage device(s). The following message is displayed. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed.
Page 348: Updating The System
Continue your work for system update as the following message. Click [Restart Computer] to restart the system. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive immediately after clicking [Restart Computer] IMPORTANT: If you change the configuration of the system (by adding or removing hardware or Operating system software components) or repair the system, you must run the system update again.
Page 349: Upgrade Installation
Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [LSI MEGARAID Products for Windows 2003 (x86)] and press Enter.
Page 350 If the teaming function is enabled, disable this function before uninstalling PROSet. During upgrade installation, [Disk Insert] dialog box may be displayed. If it is displayed, insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and click [OK].
Page 351: Driver Installation And Advanced Settings
Diagnose loop back test, packet transmission test and so on. Setup of teaming. Configuring several network adapters as one team provides the server a tolerant environment on any trouble and enhance throughput between the switches. PROSet is necessary to use these features.
Page 352: Network Driver
E-10 Network Driver Specifying the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box is displayed. * Procedure with the standard start menu 1.
Page 353: Installing Scsi Controller Driver (Initio 101 / Adaptec 29320
Restart the system according to the message displayed on the screen. Installing SCSI Controller Driver (SCSI U160 PCI-ATX-64b) If you use SCSI controller driver (SCSI U160 PCI-ATX-64b), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 354 E-12 This page is left intentionally blank...
Page 355: Appendix F
Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Processor Clock Clock Clock Clock Memory Group #1 Size Group #2 Size Group #3 Size Group #4 Size Group #5 Size Group #6...
Page 356 Hard Disk Drive (Option) Type Capacity Type number Type Capacity Type number Type Capacity Type number Type Capacity Type number Type Capacity Type number Type Capacity Type number ID10 Type Capacity Type number ID11 Type Capacity Type number Backup Device Slot 1 Size Model name...
Page 357 PCI Slot #7 Model name PCI Slot #8 Model name PCI Slot #9 Model name Printer Model name Manufacturer Additional Cabinet for Disk Model name External Peripheral Device 1 Model name Manufacturer External Peripheral Device 2 Model name Manufacturer Display Model name Manufacturer Keyboard...
Page 358: Software
Software Firmware version Operating System Application of RUR media File system Bundled software installed Licensed software installed Application running when a failure occurred Name: Apply Name: HPFS Others ( Version: Version: NTFS...

This manual is also suitable for:

Express5800/140he Nec express5800 series

NEC 140He User Manual

Chapter 1

Notes on Using Your Server

Chapter 2

General Description

Setting up Your Server

Chapter 3

Chapter 4

Configuring Your Server

Chapter 5

Installing the Operating System with Express Setup

Chapter 6

Installing and Using Utilities

Chapter 7

Maintenance

Chapter 8

Troubleshooting

Chapter 9

Upgrading Your Server

Appendix A

Specifications

Appendix B

Other Precautions

IRQ and I/O Port Address

Appendix C

Appendix D

Installing Windows Server™ 2003 X64 Editions

Appendix E

Installing Windows Server™ 2003

Appendix F

Product Configuration Record Table

Quick Links

Related Manuals for NEC 140He

Summary of Contents for NEC 140He