Contents 1 Working on your computer.................5 ..........................5 Safety instructions ....................6 Before working inside your computer ........................6 Turning off your computer ..................... 7 After working inside your computer 2 Removing and installing components.............. 8 ..........................8 Recommended tools ..........................8 Removing the battery ..........................8 Installing the battery ........................
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Assigning a system password and setup password ..........39 Deleting or changing an existing system and/or setup password 4 Diagnostics......................40 ............40 Enhanced Pre-Boot System Assessment (ePSA) diagnostics ..........................41 Device Status Lights ..........................41 Battery status lights 5 Specifications...................... 42 6 Contacting Dell....................47...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Before working inside your computer To avoid damaging your computer, perform the following steps before you begin working inside the computer. Ensure that you follow the Safety instructions. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. Turn off your computer, see Turning off your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...
Removing the base cover Follow the procedure in Before Working Inside Your Computer. Remove the battery. To remove the base cover: a. Loosen the captive screws that secure the base cover to the computer [1]. b. Using a plastic scribe, pry the base cover and remove it from the computer [2]. Installing the base cover Replace the base cover on the computer until it clicks in place.
Installing the keyboard Connect the keyboard cables to the connectors on the system board. Place the keyboard on the computer and press along all the sides until it clicks in place. Install the battery. Follow the procedure in After Working Inside Your computer.
Installing the hard drive assembly Replace the hard drive assembly into the slot on the computer. Connect the hard drive assembly cable to the connector on the system board. Tighten the screws to secure the hard drive assembly to the computer. Install the: battery base cover...
Removing the WLAN card Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover To remove the WLAN card: a. Loosen the captive screw [1] to remove the metal tab from the WLAN card [2]. b. Disconnect the WLAN cables from the WLAN card [3]. c.
a. Release the retention clips away from the memory module until the memory module pops up [1]. b. Disconnect the memory module from the connector to remove it from the computer [2]. Installing the memory module Insert the memory module into the connector and press until the memory module clicks into the place.
To remove the palmrest: a. Release the latch and disconnect the power button, finger print reader, touchpad, and LED cables from the connectors on the system board [1, 2]. b. Remove the screws that secure the palmrest to the computer [3]. c.
Installing the coin cell battery Replace the coin cell battery in the slot on the system board. Connect the coin cell battery to the connector on the system board. Install the: system board palmrest keyboard hard drive assembly base cover battery Follow the procedure in After Working Inside Your...
Installing the USB board Place the USB board into the slot on the computer. Tighten the screw to secure the USB board to the computer. Connect the USB board cable to the connector on the USB board. Install the: palmrest keyboard hard drive assembly base cover...
palmrest keyboard hard drive assembly base cover battery Follow the procedure in After Working Inside Your computer. Removing the speakers Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the speakers: a.
battery Follow the procedure in After Working Inside Your computer. Removing the system fan Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the system fan: a. Disconnect the system fan cable from the connector on the system board [1]. b.
Removing the display cable Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly keyboard palmrest To remove the display cable: a. Remove the screw to release the metal tab that secures the display cable [1]. b.
base cover hard drive assembly keyboard palmrest display cable To remove the power connector port: a. Disconnect the power connector port cable from the connector on the system board [1]. b. Release the power connector port cable from the placeholders. c.
memory keyboard palmrest display cable system fan To remove the system board: a. Disconnect all the cables from the connectors on the system board. b. Remove the screw that secures the system board to the computer [1]. c. Lift and remove the system board from the computer [2]. Installing the system board Place the system board into the slot on the computer.
base cover hard drive assembly WLAN card memory keyboard palmrest display cable system fan system board To remove the heat sink: a. Remove the screws that secure the heat sink to the system board [1, 2, 3, 4, 5, 6]. b.
Removing the display assembly Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly WLAN card memory keyboard palmrest display cable power connector port system fan system board To remove the display assembly: a.
keyboard memory WLAN card hard drive assembly base cover battery Follow the procedure in After Working Inside Your computer. Removing the display bezel Follow the procedure in Before Working Inside Your Computer. Remove the: battery base cover hard drive assembly WLAN card memory keyboard...
Installing the display bezel Place the display bezel on the computer and press along all the sides until it clicks in place. Install the: display assembly power connector port system board system fan display cable palmrest keyboard memory WLAN card hard drive assembly base cover battery...
Installing the camera Insert the camera into the slot on the display assembly. Connect the camera cable to the connector on the display assembly. Install the: display bezel display assembly power connector port system board system fan display cable palmrest keyboard memory WLAN card...
system fan system board power connector port display assembly display bezel To remove the display panel: a. Remove the screws that secure the display panel to the display assembly [1]. b. Remove the display panel from the display assembly [2]. c.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. System Setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
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Table 2. General Option Description System This section lists the primary hardware features of your computer. Information • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code. • Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM A Size, DIMM B Size, •...
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Option Description (Self Monitoring Analysis and Reporting Technology) specification. This option is disabled by default. • Enable SMART Reporting USB Configuration This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices (HDD, memory key, floppy).
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Table 4. Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The Video setting will only be visible when a video card is installed into the system. Switchable Graphics Allows you to enable or disable the switchable graphics technologies, such as NVIDIA, Optimus, and AMD PowerExpress\x99.
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The upgrade/downgrade process without the AC adapter plugged in might damage the computer or hard disk. NOTE: It is recommended to use the Dell AC adapter that is shipped with the computer. Computrace Allows you to activate or disable the optional Computrace software The options are: •...
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Option Description • Enabled (Default setting) Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: • • • •...
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Allows you to select the charging mode for the battery. The options are: Configuration • Adaptive • Standard - Fully charges your battery at a standard rate. • ExpressCharge - The battery charges over a shorter period of time using Dell’s fast charging technology.
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Option Description • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option.
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Table 10. Virtualization support Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology (Default setting) VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O.
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
Assigning a system password and setup password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password and Setup Password are deleted and you need not provide the system password to log on to the computer.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Turns on steadily or blinks to indicate battery charge status. Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
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Table 17. Audio Feature Description Type 4 channel high definition audio Controller Realtek ALC3246 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interface Intel HDA bus Speakers 2 W x 2 W Volume controls Program menu and keyboard media-control keys Table 18. Video Feature Description Video type...
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Media card reader SD card Memory Card Reader one (SD, SDHC, SDXC) Fingerprint Reader one (optional) Table 22. Display Feature Latitude 3470 Latitude 3570 Type 14.0 inches HD WLED 15.6 inches HD WLED Height 205.60 mm 224.3 mm Width 320.90 mm...
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Table 24. Touchpad Feature Description X-axis 104.00 mm (4.09 inches) Y-axis 64.00 mm (2.52 inches) Table 25. Battery Feature Description • 4-cell smart lithium ion (40 W) Type • 6-cell smart lithium ion (65 W) Dimensions • 4-cell — 7.8 mm Height •...
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0 °C to 40 °C (32 °F to 104 °F) Non-Operating –40 °C to 70 °C (–40 °F to 158 °F) Table 27. Physical Physical Latitude 3470 Latitude 3570 Height Non-touchscreen 23.15 mm (0.91 inch) 23.25 mm (0.91 inches) Touchscreen 23.15 mm (0.91 inches)
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.