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Brother HL-2220 User Manual
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Brother HL-2220 User Manual

Brother HL-2220 User Manual

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Safety and Legal
Basic User's Guide
Advanced User's Guide

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Summary of Contents for Brother HL-2220

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...

  • Page 2: Safety And Legal

    Safety and Legal (HL-2220 / HL-2230 / HL-2240 / HL-2240D /HL-2270DW / DCP-7060D / DCP-7065DN / HL-2280DW / MFC-7360N / MFC-7460DN / MFC-7860DW) Please read this booklet before attempting to operate the product, or before attempting any maintenance. Failure to follow these instructions may result in an increased risk of personal injury or damage to property, including through fire, electrical shock, burns or suffocation.

  • Page 3: Compilation And Publication

    Compilation and Publication Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4 Instead: • Keep a gap of roughly 4 in. (100 mm) between the ventilation hole and the wall. • Place the product on a solid surface, never on a bed, sofa, rug, or other similar soft surface. • DO NOT place this product near or over a radiator or heater. •...
  • Page 5 Doing so may interfere with the operation of the product, causing print quality problems. • DO NOT place your product next to sources of interference, such as speakers or the base units of non Brother cordless telephones. Doing so may interfere with the operation of the product’s electronic components.

  • Page 6: To Use The Product Safely

    To use the product safely Please keep these instructions for later reference and read them before attempting any maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. WARNING ELECTRICAL HAZARDS Failure to follow the warnings in this section may create the risk of an electrical shock.
  • Page 7 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure what kind of power source you have, contact a qualified electrician. Always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
  • Page 8 FIRE HAZARDS DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. See Routine Maintenance in the User's Guide/Advanced User's Guide for more information on how to clean the product.
  • Page 9 HOT SURFACE After you have just used the product, some internal parts will be extremely hot. To prevent injury, DO NOT touch the shaded parts shown in the illustration, when you open the front or back cover (back output tray). Inside the product Inside the product Inside the product...
  • Page 10 (MFC and DCP only) DO NOT put your hands on the edge of the product under the scanner as shown in the illustrations. Doing this may cause injury to your fingers by pinching them. (MFC and DCP only) DO NOT put your fingers in the areas shown in the illustrations. Doing this may cause injury to your fingers by pinching them.
  • Page 11 IMPORTANT DO NOT remove or damage the caution labels located on or in the product. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and any telephone (RJ-11) or Ethernet (RJ-45) cable (network model only) plugged into the product, or that you unplug the cords during a lightning storm.

  • Page 12: Important Safety Instructions

    Authorized Service Center, please call: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 8 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions:  When the power cord is damaged or frayed. (DO NOT touch the damaged/frayed part while unplugging your product.)
  • Page 13 If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers in the Basic User's Guide.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 14 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your product, call Brother Customer Service. (See Brother numbers in the Basic User's Guide.)
  • Page 15 IMPORTANT • Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. • A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device.
  • Page 16 FDA regulations and must be attached to laser products marketed in the United States. Manufactured: BROTHER INDUSTRIES (VIETNAM) LTD. Phuc Dien Industrial Zone Cam Phuc Commune, Cam giang Dist Hai Duong Province, Vietnam. This product complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No.

  • Page 17: Disconnect Device

    WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Internal laser radiation Max. Radiation Power: 25 mW Wave Length: 770 - 800 nm Laser Class: Class 3B For use in the USA or Canada only These machines are made for use in the USA and Canada only.
  • Page 18 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 19 Each company whose software titles is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...

  • Page 20: Open Source Licensing Remarks

    (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon. License.rtf will appear. Copyright and License ©2010 Brother Industries, Ltd. This product includes software developed by the following vendors: ©1983-1998 PACIFIC SOFTWORKS, INC. ©2010 Devicescape Software, Inc.
  • Page 21 Legal limitations for copying (MFC and DCP only) Color reproductions of certain documents are illegal and may result in either criminal or civil liability. The listing below is intended to be a guide rather than a complete listing of every possible prohibition.
  • Page 23 BASIC USER’S GUIDE DCP-7060D DCP-7065DN HL-2280DW Not all models are available in all countries. Version B USA/CAN...
  • Page 24 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 25: Brother Numbers

    FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Digital copier Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 26: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.

  • Page 27: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 28 Brother and/or refurbished product by someone other than alteration/removal of the serial number). Brother), prior to your purchase you are not the What to do if you think your Product is Original Purchaser and the product that you eligible for warranty service: purchased is not covered by this warranty.
  • Page 29  This Limited Warranty is the only warranty replacement Machine and return it to Brother that Brother is giving for this Product. It is the using the pre-paid freight bill supplied by Brother final expression and the exclusive and only in accordance with the instructions provided by statement of Brother's obligations to you.
  • Page 30 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 32 Software User's Follow these instructions for Printing and Guide Scanning (for DCP-7065DN and HL-2280DW). Instructions are included for Network Scanning and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of Brother (For DCP-7065DN...

  • Page 33: Table Of Contents

    Network User’s Guide..................2 Viewing Documentation................... 2 ® Accessing Brother Support (Windows )..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Loading paper Loading paper and print media ................8 Loading paper in the standard paper tray............8 Loading paper in the manual feed slot ............
  • Page 34 Routine maintenance Replacing the consumable items.................28 Replacing the toner cartridge ................29 Cleaning the corona wire ................34 Replacing the drum unit.................35 Troubleshooting Error and maintenance messages...............40 Document Jams....................43 Document is jammed in the top of the ADF unit (For DCP-7065DN) ....43 Document is jammed under the document cover (For DCP-7065DN) ..43 Removing small documents jammed in the ADF (For DCP-7065DN) ...44 Document is jammed at the output tray (For DCP-7065DN) ......44...
  • Page 35 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General Setup Memory storage Ecology features Toner Settings LCD Contrast User Settings List Network Configuration List (DCP-7065DN / HL-2280DW) WLAN Report (HL-2280DW only)

  • Page 37: General Information

    Using the documentation WARNING WARNING indicates a potentially Thank you for buying a Brother machine! hazardous situation which, if not avoided, Reading the documentation will help you could result in death or serious injuries. make the most of your machine.

  • Page 38: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Chapter 1 Accessing the Click your country. Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Copy, Printer, Scanner and Network (for DCP-7065DN and HL-2280DW).
  • Page 39 Active X controls. For the page to download from display correctly you must click on the bar, http://nj.newsoft.com.tw/download/ click Allow Blocked Content, then click brother/PM9SEInstaller_BR_multilang.dmg Yes in the Security Warning dialog box. ® • (Windows users only) For faster ...

  • Page 40: Accessing Brother Support (Windows ® )

    (http://www.brother.ca/) for additional product and services information, click Shop Online (Canada).  For the latest news and product support information (http://solutions.brother.com/), click Brother Solutions Center.  To visit our web site for genuine Brother supplies (http://www.brother.com/original/), click Supplies Information.

  • Page 41: Accessing Brother Support (Macintosh)

    The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Register Page (http://www.brother.com/registration/), click On-Line Registration.  To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.

  • Page 42: Control Panel Overview

    Chapter 1 Control panel overview DCP-7060D, DCP-7065DN, and HL-2280DW have the same keys. 1 COPY keys: 2 PRINT key: Options Job Cancel You can quickly and easily choose temporary Cancels a print job and clears it from the settings for copying. These settings include: machine’s memory.
  • Page 43 General information 4 LCD 6 Stop/Exit Displays messages to help you set up and use Stops an operation or exits from a menu. your machine. 7 Start (For HL-2280DW) A four level indicator shows Lets you start making copies or scanning. the current wireless signal strength if you are using a wireless connection.

  • Page 44: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from the standard print media paper tray Pull the paper tray completely out of the The machine can feed paper from the machine. standard paper tray or manual feed slot. When you put paper into the paper tray, note the following: ...
  • Page 45 Loading paper While pressing the green paper-guide Note release lever (1), slide the paper guides For Legal or Folio size paper, press the to fit the paper size you are loading in release button in the bottom of the paper the tray.

  • Page 46: Loading Paper In The Manual Feed Slot

    Chapter 2 Put paper in the tray and make sure: Unfold the support flap (1) to prevent paper from sliding off the face-down  The paper is below the maximum output tray. paper mark (b b b) (1). Overfilling the paper tray will cause paper jams.
  • Page 47 Loading paper Printing on plain paper or recycled Using both hands, slide the manual feed slot paper guides to the width of the paper from the manual feed slot paper that you are going to use. Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
  • Page 48 Chapter 2 Printing on thick paper, bond paper, Open the manual feed slot cover. labels, and envelopes When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
  • Page 49 Loading paper Using both hands, put one sheet of • If you put any print media in the manual paper or one envelope in the manual feed slot before the machine is in Ready feed slot until the front edge of the paper mode, the print media may be ejected or envelope touches the paper feed without being printed on.

  • Page 50: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (1) Right (2)

  • Page 51: Paper Settings

    Loading paper Paper settings Paper Size You can use several different sizes of paper Paper Type for printing copies: Letter, Legal, Executive, A4, A5, A5 L, A6, B5, B6 or Set up the machine for the type of paper you Folio.

  • Page 52: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Type and size of paper other print media The machine loads paper from the installed standard paper tray or manual feed slot. Print quality may vary according to the type of paper you are using. The name for the paper trays in the printer driver and this guide are as You can use the following types of print...

  • Page 53: Paper Capacity Of The Paper Trays

    Loading paper Paper capacity of the paper trays Paper size Paper type No. of sheets Paper Tray Plain paper, Thin paper up to 250 Letter, Legal (Tray 1) and Recycled paper Executive, A4, A5, A5 [20 lb (80 g/m (Long Edge), A6, B5, B6, Folio Manual feed slot Width: 3.0 to 8.5 in.

  • Page 54: Handling And Using Special Paper

    • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 55 Loading paper Envelopes • with edges that are not straight or consistently square Most envelopes designed for laser printers • with windows, holes, cut-outs or will be suitable for your machine. However, perforations some envelopes may have feed and print- quality problems because of the way they •...
  • Page 56 Do not use labels that are damaged, curled, machine. This damage may not be wrinkled or an unusual shape. covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels IMPORTANT designed for use with a laser machine.

  • Page 57: Loading Documents

    Loading documents How to load Note documents • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 22. You can make copies and scan from the ADF* (Automatic Document Feeder) (*For • It is easier to use the ADF if you are DCP-7065DN) and the scanner glass.

  • Page 58: Using The Scanner Glass

    Chapter 3 Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
  • Page 59 Loading documents Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.

  • Page 60: Making Copies

    Making copies How to copy Copy settings You can change the following copy settings: The following steps show the basic copy operation. For details about each option, see Press Menu, Options or Duplex and then the Advanced User's Guide on the CD-ROM. press a or b to scroll through the copy settings.

  • Page 61: How To Print From A Computer

    Printing for Windows or Printing and Faxing for Macintosh in the Software User's Guide for details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 62: How To Scan To A Computer

    (See Configuring Network (Macintosh users) Scanning in the Software User's This function is available after you download Guide.) and install Presto! PageManager from http://nj.newsoft.com.tw/download/brother/ Load your document. (See How to load PM9SEInstaller_BR_multilang.dmg documents on page 21.) (For DCP-7065DN and HL-2280DW ...

  • Page 63: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide. Start a scanning application and click the Scan button.

  • Page 64: A Routine Maintenance

    Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 65: Replacing The Toner Cartridge

    The Standard toner cartridge can print recommend that you use only Genuine approximately 1,200 pages . The High Yield Brother Brand toner cartridges. When you toner cartridge can print approximately 2,600 want to buy toner cartridges, please call pages . Actual page count will vary Brother Customer Service.
  • Page 66 WARNING Note To force the machine to continue printing after the LCD shows Replace Toner, HOT SURFACE set the machine to Continue mode (Press Menu, press a or b to choose 1.General After you have just used the machine, some Setup and press OK, press a or b to internal parts of the machine will be choose 4.Replace Toner, and press...
  • Page 67 Routine maintenance Take out the drum unit and toner cartridge assembly. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
  • Page 68 IMPORTANT your used consumable items to the Brother collection program. If you choose Put the toner cartridge in the drum unit not to return your used consumable, immediately after you have removed the please discard the used consumable protective cover.
  • Page 69 Routine maintenance Put the new toner cartridge firmly into Clean the primary corona wire inside the the drum unit until you hear it lock into drum unit by gently sliding the green tab place. If you put it in properly, the green from left to right and right to left several lock lever will lift automatically.

  • Page 70: Cleaning The Corona Wire

    Note After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD returns to Ready mode. Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Open the front cover and leave the Slowly take out the drum unit and toner machine turned on for 10 minutes to...

  • Page 71: Replacing The Drum Unit

    Note • For best performance, use only genuine Be sure to return the tab to the home Brother toner. The machine should be position (a) (1). If you do not, printed used only in a clean, dust-free pages may have a vertical stripe.

  • Page 72: Drum Error

    • Printing with a non-Brother drum unit may Replacing the drum unit reduce not only the print quality but also IMPORTANT the quality and life of the machine itself. Warranty coverage does not apply to • While removing the drum unit, handle it problems caused by the use of a non- carefully because it may contain toner.
  • Page 73 Routine maintenance Push down the green lock lever and take the toner cartridge out of the drum unit. Take out the drum unit and toner WARNING cartridge assembly. DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance...
  • Page 74 DO NOT touch the your used consumable items to the electrodes shown in the illustration. Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.

  • Page 75: Resetting The Drum Counter

    Routine maintenance Put the toner cartridge firmly into the Clean the corona wire of the drum unit new drum unit until you hear it lock into by gently sliding the green tab from left place. If you put the cartridge in to right and right to left several times.

  • Page 76: Troubleshooting

    The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 77  Init Unable XX problem. for several minutes and then reconnect  If the problem continues, call Brother Customer Service. The paper is jammed in the (See Paper is jammed in the Duplex Tray Jam Duplex duplex tray at the back of the on page 52.)
  • Page 78 Disconnect the machine from the AC power outlet for several minutes, then reconnect it.  If the problem continues, call Brother Customer Service. It is time to replace the drum unit. Replace the drum unit. Replace Drum (See Replacing the drum unit on page 36.) The drum unit counter was not Reset the drum unit counter.

  • Page 79: Document Jams

    Troubleshooting Document Jams Document is jammed under the document cover (For DCP-7065DN) Document is jammed in the top of the ADF unit Take out any paper from the ADF that is (For DCP-7065DN) not jammed. Lift the document cover. Take out any paper from the ADF that is not jammed.

  • Page 80: Removing Small Documents Jammed In The Adf (For Dcp-7065Dn)

    Removing small documents Document is jammed at the jammed in the ADF output tray (For DCP-7065DN) (For DCP-7065DN) Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 81: Paper Jams

    Troubleshooting Paper Jams IMPORTANT If the paper cannot easily be removed in Paper is jammed in the this direction, stop and follow the instructions for Paper is jammed inside the standard paper tray machine on page 48. If the LCD shows Jam Tray, follow these steps: Note Pull the paper tray completely out of the...

  • Page 82: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: Open the front cover. Leave the machine turned on for 10 minutes to cool down. Slowly take out the drum unit and toner cartridge assembly.
  • Page 83 Troubleshooting Pull down the tabs at the left and right IMPORTANT hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

  • Page 84: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Inside, follow these steps: Leave the machine turned on for 10 minutes to cool down. Open the front cover. WARNING Close the fuser cover and the back cover (face-up output tray).
  • Page 85 Troubleshooting Slowly take out the drum unit and toner Push down the green lock lever and take cartridge assembly. The jammed paper the toner cartridge out of the drum unit. may be pulled out with the drum unit and Clear the jammed paper if there is any toner cartridge assembly, or this may inside the drum unit.
  • Page 86 Lift the scanner cover. Put the toner cartridge back into the Use both hands to carefully pull the drum unit until you hear it lock into place. jammed paper up and out of the output If you put the cartridge in properly, the tray opening.
  • Page 87 Troubleshooting If you could not pull the jammed paper Put the paper tray back into the out of the output tray opening as shown machine. If you have removed the in step g, take the paper tray jammed paper, you have cleared the completely out of the machine.

  • Page 88: Paper Is Jammed In The Duplex Tray

    Paper is jammed in the Duplex Pull the duplex tray completely out of the machine. Tray If the LCD shows Jam Duplex, follow these steps: Leave the machine turned on for 10 minutes to cool down. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 89 Troubleshooting Pull the jammed paper out of the Make sure that the jammed paper does machine or the duplex tray. not remain under the machine from static electricity. Put the duplex tray back in the machine.

  • Page 90: If You Are Having Difficulty With Your Machine

    If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
  • Page 91 ® (Windows 7 and Windows Server 2008 R2) Click the Start button and Devices and Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers.
  • Page 92 Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 93 It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below:  In Name: Enter any description, for example Brother NetScan.  In Port number: Enter 54925.
  • Page 94  Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/Device Selector or from the model list in ControlCenter2. Cannot connect to wireless Investigate the problem using the WLAN Report. Press Menu, press a or b to network.

  • Page 95: Improving The Print Quality

    Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications.
  • Page 96 29  Put in a new drum unit. See Replacing the drum unit on page 35.  The fuser unit may be contaminated. Call Brother Customer Service.  Make sure that you use paper that meets our specifications.
  • Page 97 (a). See Cleaning the corona wire on page 34.  The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 35. The fuser unit may be contaminated. Call Brother Customer  Service. All black ...
  • Page 98 Examples of poor print quality Recommendation  Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.  If the problem is not solved after printing a few pages, put in a new drum unit.
  • Page 99 The toner cartridge may be damaged. Put in a new toner 0 1 2 3 4 cartridge. See Replacing the toner cartridge on page 29.  The fuser unit may be contaminated. Call Brother Customer Black lines down the page Service. Printed pages have toner stains down the page.
  • Page 100 Examples of poor print quality Recommendation  Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. F G H A B C D E h i j k a b c d e f g...
  • Page 101 Troubleshooting Examples of poor print quality Recommendation  Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
  • Page 102 Examples of poor print quality Recommendation  Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 103 Troubleshooting Examples of poor print quality Recommendation  Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Other Print Options (for ® Windows ) or Print Settings (For Macintosh) in the Software User's Guide.
  • Page 104 Examples of poor print quality Recommendation  Lift up the output tray support flap (1). Curled...

  • Page 105: Machine Information

    IP address information. 2 All Settings You can reset all the machine’s settings back to its default factory settings. Brother strongly recommends you perform this operation when you dispose of the machine.

  • Page 106: C Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 107: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. You can scroll through each menu level by pressing a or b for the direction you want. Press OK when the option you want appears on the LCD. The LCD will then show the next menu level.

  • Page 108: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Sets the type of 1.General 1.Paper 1.Paper Thin paper in the paper...
  • Page 109 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Range varies Conserves power. 1.General 2.Ecology 2.Sleep depending on Setup Time (Continued) models. (Continued) 003Min* — — Adjusts the contrast 3.LCD -nnnno+ of the LCD. Contrast -nnnon+ -nnonn+*...
  • Page 110 Level 1 Level 2 Level 3 Options Descriptions Page — Adjust the brightness 2.Copy 2.Brightness -nnnno+ for copies. (Continued) -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast 3.Contrast -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3...
  • Page 111 Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions — Chooses the Boot 3.Network 1.TCP/IP 1.Boot Auto* method that best Method (For DCP-7065DN) Static suits your needs. RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. Enter the IP address. [000-255].
  • Page 112 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD —...
  • Page 113 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 114 Level 1 Level 2 Level 3 Level 4 Options Descriptions — Chooses the 4.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. (For HL-2280DW) (Continued) 100B-FD (Continued) 100B-HD 10B-FD 10B-HD — You can see the 3.Wired Active 100B-FD current wired status. Status Active 100B-HD Active 10B-FD...
  • Page 115 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — You can configure 2.Setup your print server. Wizard — —...
  • Page 116 Level 1 Level 2 Level 3 Level 4 Options Descriptions You can see the 4.Network 2.WLAN 5.WLAN 1.Status Active(11b) current wireless Status (For HL-2280DW) (Continued) Active(11g) network status. (Continued) Wired LAN Active WLAN OFF AOSS Active Connection Fail You can see the 2.Signal Strong current wireless...
  • Page 117 Menu and features Level 1 Level 2 Level 3 Options Descriptions Page — — You can check the 3.Machine Info. 1.Serial No. serial number of your (For DCP-7060D) machine. — You can check the 2.Page Counter Total 4.Machine Info. number of total List (For DCP-7065DN) pages the machine...

  • Page 118: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB 16 characters  2 lines LCD (liquid crystal...
  • Page 119 Specifications Dimensions DCP-7065DN 12.45 in. (316 mm) 15.95 in. 15.7 in. (405 mm) (398.5 mm) DCP-7060D/HL-2280DW 10.6 in. (268 mm) 15.95 in. 15.7 in. (405 mm) (398.5 mm) Weight With Consumables: (For DCP-7060D) 10.1 kg (22.3 lb) (For DCP-7065DN) 11.4 kg (25.1 lb) (For HL-2280DW) 10.3 kg (22.7 lb) Noise level Sound power...

  • Page 120: Document Size

    50 F to 90.5 F (10 to 32.5 C) Temperature Operating: 32 F to 104 F (0 to 40 C) Storage: Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) 20 lb (80 g/m feeder) (For DCP-7065DN) Document Size...

  • Page 121: Print Media

    Specifications Print media Paper Input Paper Tray  Paper Type: Plain Paper, Thin Paper or Recycled Paper  Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight:  16 to 28 lb (60 to 105 g/m ...

  • Page 122: Copy

    Copy Color/Monochrome Monochrome Copy Width Max. 8.3 in. (210 mm) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600  600 dpi Resolution First Copy Out Time Less than 11 seconds (from Ready mode and standard tray) Ready At 25C (77F)

  • Page 123: Scanner

    Scanning Width Max. 8.27 in. (210 mm) Gray Scale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...

  • Page 124: Printer

    Printer Automatic 2-sided (Duplex) Print Emulations PCL6 (For HL-2280DW) 600 dpi  600 dpi, HQ1200 (2400  600 dpi) quality Resolution Print Speed Up to 5 pages/minute (Letter size) (Duplex) Print Speed (For DCP-7060D) Up to 24 pages/minute (Letter size) (For DCP-7065DN and HL-2280DW) Up to 27 pages/minute (Letter size) First Print Out Time...

  • Page 125: Interfaces

    Specifications Interfaces We recommend using a USB cable (Type A/B) that is no longer than 6 feet (2 meters) long. Use an Ethernet UTP cable category 5 or greater. Ethernet (DCP-7065DN / HL-2280DW) Wireless LAN IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) (HL-2280DW) Your machine has a Hi-Speed USB 2.0 interface.

  • Page 126: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space to Supported Supported Operating System Minimum install Version Speed Software Interface Functions Drivers Applications ® ® ® 64 MB 256 MB 150 MB 500 MB Printing,...
  • Page 127 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000.

  • Page 128: Consumable Items

    Consumable items Toner Cartridge Starter Toner Cartridge: Approx. 700 pages (Letter) Standard Toner Cartridge: Approx. 1,200 pages TN-420 (Letter) High-Yield Toner Cartridge: Approx. 2,600 pages TN-450 (Letter) Drum Unit DR-420 Approx. 12,000 pages (Letter) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. Drum yield is approximate, and may vary by type of use.

  • Page 129: Network (Lan) (Dcp-7065Dn / Hl-2280Dw)

    APOP, POP before SMTP, SMTP-AUTH Wireless APOP, POP before SMTP, SMTP-AUTH Wireless Network WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES) Security (HL-2280DW) Wireless Network AOSS™ Setup Support Utility (HL-2280DW) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 130: Index

    No Paper ..........41 Brother Out of Memory ........42 accessories and supplies ......ii Print Unable XX ........42 Brother numbers ........i Replace Drum ........36 Customer Service ........i Replace Toner ........29 FAQs (frequently asked questions) ..i Toner Ended .........
  • Page 131 resolution ..........88 specifications ........88 Print quality ..........59 Macintosh Programming your machine ....70 See Software User's Guide Machine information how to reset the machine ......69 reset functions ........69 Quality serial number ........69 printing ..........57 Maintenance, routine replacing drum unit ..........35 toner cartridge ........29...
  • Page 132 Warranties Canada ..........vi Notice-Disclaimer ........iii USA ............iv ® Windows See Software User's Guide World Wide Web ......... i Wireless Network See Quick Setup Guide and Network User's Guide...
  • Page 133 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 134 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 135 ADVANCED USER’S GUIDE DCP-7060D DCP-7065DN HL-2280DW Not all models are available in all countries. Version 0 USA/CAN...
  • Page 136 In the Box Software User's Guide Follow these instructions for Printing and Scanning (for DCP-7065DN and HL-2280DW). Instructions are included for Network Scanning and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of...
  • Page 137 Table of Contents General Setup Memory Storage ....................1 Ecology features ....................1 Toner Save ...................... 1 Sleep Mode ..................... 1 Deep Sleep mode.................... 2 Toner Settings ....................... 2 Toner Setting (Continue Mode) ............... 2 LCD Contrast ......................3 User Settings List....................3 Network Configuration List (DCP-7065DN / HL-2280DW) ........

  • Page 139: General Setup

    General Setup Memory Storage Ecology features Your menu settings are stored permanently, Toner Save and in the event of a power failure will not be lost. Temporary settings (for example, You can save toner using this feature. When Contrast) will be lost. you set Toner Save to On, print appears lighter.

  • Page 140: Deep Sleep Mode

    Chapter 1 Toner Settings While the machine is in sleep mode the LCD will show Sleep. Press Menu. Toner Setting (Continue Mode) Press a or b to choose 1.General You can set the machine to continue printing Setup and press OK. after the LCD shows Replace Toner.

  • Page 141: Lcd Contrast

    General Setup LCD Contrast User Settings List You can change the contrast to make the You can print a list of the settings you LCD look lighter or darker. programmed. Press Menu. Press Menu. Press a or b to choose 1.General (For DCP-7060D) Setup and press OK.

  • Page 142: Network Configuration List (Dcp-7065Dn / Hl-2280Dw)

    Chapter 1 Network Configuration WLAN Report List (For DCP-7065DN / (HL-2280DW only) HL-2280DW) Prints the result of wireless LAN connectivity diagnosis. The Network Configuration List prints a listing of all the current network configuration, Press Menu. including the network print server settings. Press a or b to choose 5.Machine Note Info..

  • Page 143: Making Copies

    Making copies Copy settings When you want to quickly change the copy settings temporarily for the next copy, use the temporary COPY keys. You can use different combinations. The machine returns to its default settings one minute after copying. Stop copying To stop copying, press Stop/Exit.

  • Page 144: Using The Options Key

    Chapter 2 Using the Options key Make sure you are in Copy mode. Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Quality Auto*...
  • Page 145 Making copies Press Menu selections Options Page Enlarge/Reduce 100%* 97% LTRiA4 94% A4iLTR 91% Full Page 85% LTRiEXE 83% LGLiA4 78% LGLiLTR 70% A4iA5 Custom(25-400%) Auto 200% 141% A5iA4 104% EXEiLTR Page Layout Off(1 in 1)* 2 in 1 (P) 2 in 1 (L) 2 in 1 (ID) 4 in 1 (P)

  • Page 146: Improving Copy Quality

    Chapter 2 Improving copy quality Sorting copies using the ADF (For DCP-7065DN) You can choose from a range of quality settings. The default setting is Auto. You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so ...

  • Page 147: Adjusting Contrast And Brightness

    Making copies Press a or b to enter an enlargement Press a or b to choose 2.Copy. or reduction ratio from 25% to 400%. Press OK. Press OK. Press a or b to choose 3.Contrast. (For DCP-7065DN) Auto sets the Press OK.

  • Page 148: Making N In 1 Copies

    Chapter 2 Making N in 1 copies Place the next page on the scanner glass. (page layout) Press OK. Repeat steps f and g for each page of You can reduce the amount of paper used the layout. when copying by using the N in 1 copy feature.

  • Page 149: In 1 Id Copy

    Making copies 2 in 1 (L) Press Options.  Press a or b to choose Page Layout. Press OK. Press a or b to choose 2 in 1 (ID). Press OK.  4 in 1 (P) Press Start. After the machine scans the first side of the card, the LCD will show the following instruction.

  • Page 150: Duplex Copying (1-Sided To 2-Sided)

    Chapter 2 Duplex Copying Place the next page on the scanner glass. (1-sided to 2-sided) Press OK. Repeat steps e and f for the remaining pages. Duplex Copy (long edge flip) After all the pages have been scanned,  1 sided i 2 sided L press b in step e to finish.

  • Page 151: Advanced Duplex Copy (Short Edge Flip)

    Making copies Advanced Duplex Copy After all the pages have been scanned, press b in step e to finish. (short edge flip)  1 sided i 2 sided S Portrait Landscape Load your document. Press a or b to enter the number of copies you want.

  • Page 152: Routine Maintenance

    Routine maintenance Cleaning the machine Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free soft cloth. When Turn off the machine’s power switch. you replace the toner cartridge or the drum Unplug the telephone line cord first, unit, make sure that you clean the inside of disconnect all cables, and then unplug...

  • Page 153: Cleaning The Scanner

    Routine maintenance Remove any paper that is in the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust. Re-load the paper and put the paper tray (For DCP-7065DN) In the ADF unit, firmly back in the machine.

  • Page 154: Cleaning The Corona Wire

    Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area.

  • Page 155: Cleaning The Drum Unit

    Routine maintenance Put the drum unit and toner cartridge assembly back into the machine. Close Handle the toner cartridge carefully. If toner the front cover. scatters on your hands or clothes, immediately wipe or wash it off with cold water. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 156 Open the manual feed slot cover. Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.
  • Page 157 Routine maintenance • If the machine receives a print job before you put the sheet of paper in the manual feed slot, the machine will finish the Drum Cleaning process first, and then print the print job. When the machine has finished cleaning, the machine returns to Ready mode.
  • Page 158 IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, • To avoid print quality problems, DO NOT immediately wipe or wash it off with cold touch the shaded parts shown in the water. illustrations below. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 159 Routine maintenance Put the print sample in front of the drum When you have found the mark on the unit, and find the exact position of the drum that matches the print sample, poor print. wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.

  • Page 160: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Put the toner cartridge back into the drum unit until you hear it lock into place. rollers If you put the cartridge in properly, the green lock lever will lift automatically. If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine’s power switch.
  • Page 161 Routine maintenance Tightly wring out a lint-free cloth soaked Wipe the two pick-up rollers (1) inside of in lukewarm water, and then wipe the the machine to remove dust. separator pad (1) of the paper tray with it to remove dust. Put the paper tray back in the machine.

  • Page 162: Checking The Machine

    Checking the machine Checking the remaining life of the drum unit Checking the Page Counters You can see the machine’s parts life on the LCD. You can see the machine’s Page Counters for copies, printed pages, reports and lists or Press Menu.

  • Page 163: Packing And Shipping The Machine

    • If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridges, and printed materials to use with your ‘Exchange’...
  • Page 164 Pack the AC cord and printed materials in the original carton as shown below: FRONT Close the carton and tape it shut.

  • Page 165: B Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder Temporary settings (For DCP-7065DN)) You can choose certain options for each...

  • Page 166: Index

    Index Cleaning N in 1 (page layout) ......... 10 corona wire ...........16 drum unit ..........17 paper pick-up rollers ......22 scanner ..........15 Packing the machine ....... 25 Copy Page layout (N in 1) ......... 10 2 in 1 ID Copy ........11 Power failure ..........
  • Page 167 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

Dcp-7065dnHl 2240Hl-2230Dcp-7060d

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