Lenovo ideapad 310 User Manual
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Table of Contents
Troubleshooting
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Summary of Contents for Lenovo ideapad 310
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Page 1: User Guide
Lenovo ideapad 310 ideapad 310-14ISK ideapad 310-15ISK ideapad 310 Touch-15ISK User Guide l m n Read the safety notices and important tips in the Read the safety notices and important tips in the included manuals before using your computer. included manuals before using your computer. - Page 2 Notes • Before using the product, be sure to read Lenovo Safety and General Information Guide first. • The latest electronic compliance and environmental information are available from the Lenovo compliance information Web sites. - To view compliance information go to: http://www.lenovo.com/ compliance - To download environmental information go to: http://www.lenovo.com/...
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Page 3: Table Of Contents
Chapter 4. Troubleshooting ..............27 Frequently asked questions ..................27 Troubleshooting ......................30 Appendix A. CRU instructions ............33 Replacing the hard disk drive (ideapad 310-15ISK/ideapad 310 Touch-15ISK only) ..........................34 Replacing the memory (on select models).............37 Replacing the Mini PCI Express Card..............40 Replacing the optical drive ..................43... -
Page 5: Chapter 1. Getting To Know Your Computer
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ideapad 310-14ISK... -
Page 6: Ideapad 310-15Isk/310 Touch-15Isk
Chapter 1. Getting to know your computer ideapad 310-15ISK/ideapad 310 Touch-15ISK Note: The dashed areas indicate parts that are not visible externally. Attention: • Do not open the display panel beyond 180 degrees. When closing the display panel, be careful not to leave pens or any other objects in between the display panel and the... - Page 7 Computer display The LCD display with LED backlight provides brilliant visual output. (ideapad 310-14ISK/ ideapad 310-15ISK) The LCD display with LED backlight provides brilliant Multi-touch screen visual output. Multi-touch function is available on this (ideapad 310 display.
- Page 8 Chapter 1. Getting to know your computer Using the keyboard Your computer has number keys and function keys and may also have a numeric keypad (ideapad 310-15ISK/ideapad 310 Touch-15ISKonly) incorporated into its standard keyboard. Numeric keypad ideapad 310-15ISK/ideapad 310 Touch-15ISK The keyboard has a separate numeric keypad.
- Page 9 Chapter 1. Getting to know your computer Using the keyboard Hotkeys You can access certain system settings quickly by pressing the appropriate hotkeys. Mutes/unmutes the Enables/disables airplane sound. mode. Decreases the volume Enables/disables camera. level. Locks/unlocks the LCD Increases the volume level. screen.
- Page 10 Chapter 1. Getting to know your computer Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn a; then press one of the function keys b. The following describes the features of each function key.
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Page 11: Left-Side View
Chapter 1. Getting to know your computer Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a b c f g h a AC power adapter... - Page 12 Novo button When the computer is off, press this button to start the Lenovo OneKey Recovery system or the BIOS setup utility, or to enter the boot menu. i Memory card slot Insert memory cards (not supplied) here.
- Page 13 Chapter 1. Getting to know your computer Connecting network cables To insert a network cable, do the following: 1 Hold one connector of the network cable to press the RJ-45 cover down gently a. 2 Insert the connector into the RJ-45 port b. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer.
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Page 14: Connecting Usb Devices
Chapter 1. Getting to know your computer Connecting USB devices You can connect a USB device to your computer by inserting its USB plug (Type A) into the USB port on your computer. The first time you plug a USB device into a particular USB port on your computer, Windows automatically installs a driver for that device. -
Page 15: Using Memory Cards
Chapter 1. Getting to know your computer Using memory cards (not supplied) Your computer supports the following types of memory cards: • Secure Digital (SD) card • Secure Digital High Capacity (SDHC) card • SD eXtended Capacity (SDXC) card • MultiMediaCard (MMC) Notes: Insert only one card in the slot at a time. -
Page 16: Right-Side View
Chapter 1. Getting to know your computer Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - a Power status indicator Indicator Indicator status... -
Page 17: Bottom View
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ideapad 310-14ISK... - Page 18 Chapter 1. Getting to know your computer ideapad 310-15ISK/ideapad 310 Touch-15ISK a Ventilation slots Dissipate internal heat. Note: Make sure that none of the ventilation slots are blocked, or else overheating of the computer may occur. b Bottom slot cover The hard disk drive, memory module, and mini-PCI Express Card are placed underneath.
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Page 19: Chapter 2. Starting To Use Windows 10
Chapter 2. Starting to use Windows 10 Configuring the operating system for the first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You may need to configure the operating system when it is first used. - Page 20 Chapter 2. Starting to use Windows 10 The power button is on the Start menu, select it you can choose to shut down or restart the computer, or put the computer into sleep mode. Through the Start menu, you can locate all the installed apps or view the frequently used apps.
- Page 21 Chapter 2. Starting to use Windows 10 Task View in taskbar In Windows 10, you can add a new desktop and switch between different desktops. To add a new desktop, do the following: • Select the Task View icon in the taskbar area. •...
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Page 22: Putting The Computer To Sleep Or Shutting It Down
Chapter 2. Starting to use Windows 10 Putting the computer to sleep or shutting it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - When you have finished working with your computer, you can put it to sleep or shut it down. - Page 23 Chapter 2. Starting to use Windows 10 Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: → Shut down. •...
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Page 24: Touch Screen Operation (Ideapad 310 Touch-15Isk Only)
Chapter 2. Starting to use Windows 10 Touch screen operation (ideapad 310 Touch- 15ISK only) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -... - Page 25 Chapter 2. Starting to use Windows 10 (continued) Frequently used gestures Tasks performed Zoom Zooms in and out on visual apps, Move two fingers together or apart while such as pictures and maps. Can also touching the screen. jump to the beginning or end of a list. Rotate Turns an object.
- Page 26 Chapter 2. Starting to use Windows 10 (continued) Frequently used gestures Tasks performed Slide Pans or scrolls through lists and Drag your finger across the screen. pages. Can also move an object or be used to draw or write, depending upon the app.
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Page 27: Connecting To A Wireless Network
Chapter 2. Starting to use Windows 10 Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Enabling wireless connection To enable wireless functions, do one of the following: •... -
Page 28: Get Help From Windows
Chapter 2. Starting to use Windows 10 Get help from Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have a problem with the operating system, see the Windows Get Started app. -
Page 29: Chapter 3. Lenovo Onekey Recovery System
Chapter 3. Lenovo OneKey Recovery system The Lenovo OneKey Recovery system is software designed to back up and restore your computer. You can use it to restore the system partition to its original status in case of a system failure. You can also create user backups for easy restoration as required. - Page 30 • The above instructions should be followed when Windows can be started normally. If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery system: 1 Shut down the computer.
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Page 31: Faqs
Where can I find warranty information? For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer. Drivers and preinstalled software... -
Page 32: Bios Setup Utility
Lenovo OneKey Recovery system Where are the recovery discs? Your computer did not come with recovery discs. Use the Lenovo OneKey Recovery system if you need to restore the system to its factory status. What can I do if the back-up process fails? - Page 33 Chapter 4. Troubleshooting Getting help How can I contact the customer support center? See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.
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Page 34: Troubleshooting
Lenovo screen. OneKey Recovery system. If you still see only the cursor on the screen, have the computer serviced. - Page 35 Chapter 4. Troubleshooting • If your computer is in sleep mode, connect the AC The computer does not return from sleep mode and power adapter to the computer, then press the the computer does not Windows button or the Power button. work.
- Page 36 Chapter 4. Troubleshooting Battery problems Your computer shuts down • Recharge the battery. before the battery status indicator shows empty. -or- Your computer operates after the battery status indicator shows empty. Other problems Your computer does not • To turn off your computer, press and hold the Power respond.
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Page 37: Appendix A. Cru Instructions
CRU under the terms of the applicable warranty service type for your country or region. Notes: • The illustrations used in this chapter are of the Lenovo ideapad 310-14ISK, unless otherwise stated. The illustrations in this manual might differ from the actual product. Please refer to the •... -
Page 38: Replacing The Hard Disk Drive (Ideapad 310-15Isk/Ideapad 310 Touch-15Isk Only)
Appendix A. CRU instructions Replacing the hard disk drive (ideapad 310- 15ISK/ideapad 310 Touch-15ISK only) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. - Page 39 Appendix A. CRU instructions To replace the hard disk drive, do the following: 1 Turn off the computer. Disconnect the AC power adapter and all cables from the computer. 2 Close the computer display and turn the computer over. 3 Remove the screw , and then remove the hard disk drive(HDD) slot compartment cover...
- Page 40 Appendix A. CRU instructions 4 Remove the hard disk drive by gently pulling it in the direction of the arrow 5 Detach the frame from the hard disk drive. 6 Attach the frame to a new hard disk drive. 7 Slide the new hard disk drive firmly into place. 8 Reinstall the hard disk drive(HDD) slot compartment cover and tighten the screw.
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Page 41: Replacing The Memory (On Select Models)
• Select types of memory is not self-serviced, if necessary consult Lenovo service center. To install a DDR4 module, do the following: 1 Touch a metal table or a grounded metal object to reduce any static electricity in your body, which could damage the DDR4. - Page 42 Appendix A. CRU instructions 5 Remove DDR4 module by pulling out on the latches on both edges of the socket at the same time. Be sure to save the old DDR4 for future use. 6 Align the notch of the DDR4 module with the protrusion of the socket and gently insert the new module at a 30-45°...
- Page 43 Appendix A. CRU instructions To make sure that the DDR4 module is installed correctly, do as follows: 1 Press the Novo button to open the Novo button menu. 2 Select the BIOS Setup. The System Memory item shows the total amount of memory installed in your computer.
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Page 44: Replacing The Mini Pci Express Card
Appendix A. CRU instructions Replacing the Mini PCI Express Card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To replace the Mini PCI Express Card, do the following: 1 Turn off the computer. - Page 45 Appendix A. CRU instructions 5 Remove the card in the direction shown by 6 Align the contact edge of the new Mini PCI Express Card with the corresponding socket. 7 Pivot the card until you can snap it into place. Then secure the card with the screw.
- Page 46 Appendix A. CRU instructions 8 Connect the antenna cables to the new Mini PCI Express Card. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A”. 9 Reinstall the compartment cover and tighten the screw.
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Page 47: Replacing The Optical Drive
Appendix A. CRU instructions Replacing the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - To replace the optical drive, do the following: 1 Turn off the computer. - Page 48 Appendix A. CRU instructions 4 Gently pull the optical drive out from its cavity 5 Insert a new optical drive and tighten the screw to secure the drive. 6 Turn the computer over again. 7 Connect the AC power adapter and the cables to the computer.
- Page 49 Appendix A. CRU instructions The following table provides a list of CRUs for your computer, and informs you of where to find replacement instructions. Self-service CRUs Safety, Warranty, and Setup Guide User Guide AC power adapter × Optical drive × Hard disk drive ×...
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Page 50: Trademarks
Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service marks... - Page 51 en-US Rev. RP01...