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Lenovo Yoga 370 User Manual
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Lenovo Yoga 370 User Manual

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  • Page 1 Yoga 370 User Guide...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • “Important safety information” on page v The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/support First Edition (February 2017) ©...

  • Page 3: Table Of Contents

    ... . . Cleaning and maintenance ..Accessing Lenovo programs ..An introduction to Lenovo programs ..
  • Page 4 ....75 Calling Lenovo ... . . General tips for preventing problems ..
  • Page 5 Appendix G. Trademarks ..and Canada ....Recycling information for China ..© Copyright Lenovo 2017...
  • Page 6 Yoga 370 User Guide...

  • Page 7: Important Safety Information

    Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. © Copyright Lenovo 2017...
  • Page 8 • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode. Do not put a computer in a carrying case while it is turned on. Yoga 370 User Guide...

  • Page 9: Conditions That Require Immediate Action

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 10: Power Cords And Power Adapters

    (such as deformed plastic) at the ac input pins or anywhere on the power adapter. Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. viii Yoga 370 User Guide...

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2017...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Built-In Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.

  • Page 14: Electrical Current Safety Information

    To disconnect: 1. Turn everything OFF. 1. Turn everything OFF. 2. First, attach all cables to devices. 2. First, remove power cords from outlets. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. Yoga 370 User Guide...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Plastic Bag Notice

    If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Choking hazard notice CHOKING HAZARD – Product contains small parts. Keep away from children under three years. Yoga 370 User Guide...

  • Page 17: Chapter 1. Product Overview

    Microphones (available on some models) Camera (available on some models) Ambient light sensor Speakers Fingerprint reader (available on some models) Security-lock slot HDMI™ connector USB 3.0 connector Micro-SIM-card tray (available on some models) MicroSD card slot © Copyright Lenovo 2017...
  • Page 18 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
  • Page 19 Its high-level pressure sensitivity provides precise content creation. Click and eraser buttons are built into the pen and provide additional functionality to interact with data. Additionally, when used with Lenovo’s free app WRITEit, you can write directly into any application. To download WRITEit, go to http://www.lenovo.com/writeit.
  • Page 20 TrackPoint pointing stick TrackPoint buttons Trackpad Your computer is equipped with the Lenovo-unique ThinkPad pointing device. For more information, see “Using the ThinkPad pointing device” on page 23. NFC label (available on some models) If you find a near field communication (NFC) label near the trackpad, it indicates that your computer comes with an NFC card.

  • Page 21: Bottom View And Rear View

    • Charge your computer. • Charge your peripheral devices. • Connect your computer to external displays for video output. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to http://www.lenovo.com/essentials. Power connector The power connector enables you to connect the computer to ac power.

  • Page 22: Status Indicators

    Status indicators This topic provides information about locating and identifying the various status indicators on your computer. Note: Depending on the model, your computer might look different from the following illustrations. Yoga 370 User Guide...
  • Page 23 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 21. Speaker-mute indicator When this indicator is on, the speakers are muted.

  • Page 24: Important Product Information Labels

    • Labels for the Windows operating systems Machine type and model label When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. The following illustration shows where to find the label that contains the machine type and model information of your computer.
  • Page 25 Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless-WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Labels For The Windows Operating Systems

    • Type: Double data rate 4 (DDR4) synchronous dynamic random access memory (SDRAM) • Installed in the memory module slot or soldered on the system board Storage device • M.2 solid-state drive Display • Brightness control • In-Plane Switching (IPS) technology Yoga 370 User Guide...

  • Page 27: Computer Specifications

    • Display size: 337.82 mm (13.3 inches) • Display resolution: 1920 x 1080 pixels • Multi-touch technology Keyboard • Six-row backlit keyboard • Function keys • ThinkPad pointing device Connectors and slots • Always On USB 3.0 connector • Audio connector •...

  • Page 28: Operating Environment

    • Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely. Accessing Lenovo programs To access Lenovo programs on your computer, do the following: 1.

  • Page 29: An Introduction To Lenovo Programs

    An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available. The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support...
  • Page 30 Yoga 370 User Guide...

  • Page 31: Chapter 2. Using Your Computer

    This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 32: Thinkpad Pen Pro

    • Follow the “General tips for preventing problems” on page 75. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems with Lenovo Companion” on page 75. • Check for recovery solutions in “Recovery information” on page 91.
  • Page 33 15 seconds and 100% charged in about five minutes. Note: Ensure that your computer is on or in sleep mode. Otherwise, the pen will not be charged. The ThinkPad Pen Pro is also available as an option from Lenovo. To purchase the ThinkPad Pen Pro, go to: http://www.lenovo.com/accessories...

  • Page 34: Operating Modes

    Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. Yoga 370 User Guide...

  • Page 35: Using The Multi-Touch Screen

    By rotating the display to different angle, your computer features the following four operating modes. You can switch between different modes according to your preference and working convenience. Note: The keyboard and the pointing devices are automatically disabled in the stand mode, tent mode, and tablet mode.
  • Page 36 Mouse action: If the app supports rotation, click the rotation icon. Function: Rotate an item. Touch: Swipe in from the right edge. Mouse action: Click the action center icon in the Windows notification area. Function: Open the action center to see your notifications and quick actions. Yoga 370 User Guide...

  • Page 37: Using The Special Keys

    Touch gesture (touch models Description only) Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge.
  • Page 38 Cortana personal assistant. To define or change the action for the F12 key, do the following: 1. Open the Lenovo Settings program. 2. Click the input icon 3. Locate the KEYBOARD: USER-DEFINED KEY section and follow the instructions on the screen to complete the setting.

  • Page 39: Using The Thinkpad Pointing Device

    • Fn+4: Press Fn+4 to put the computer into sleep mode. To wake up the computer, press any key or the power button. • Fn+PrtSc: Open the Snipping Tool program. • Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high).

  • Page 40: Using The Trackpad

    The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. The trackpad can be divided into two zones: Left-click zone (primary-click zone) Right-click zone (secondary-click zone) Yoga 370 User Guide...

  • Page 41: Using The Trackpad Touch Gestures

    To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. •...

  • Page 42: Customizing The Thinkpad Pointing Device

    Notes: • Ensure that you use a cap with grooves as shown in the following illustration. • Depending on the model, your keyboard might look different from the illustration in this topic. Yoga 370 User Guide...

  • Page 43: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

  • Page 44: Managing The Battery Power

    1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Power Options. 3. Follow the instructions on the screen. For more information, see the Windows help information system. Yoga 370 User Guide...

  • Page 45: Power-Saving Modes

    To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option and shipped with some computer models. You can purchase an Ethernet extension adapter from Lenovo at http://www.lenovo.com/essentials. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet extension adapter.

  • Page 46: Wireless Connections

    Devices based on the 802.11 standards can connect to this type of network. Your computer comes with a built-in wireless network card to help you establish wireless connections and monitor the connection status. To establish a wireless-LAN connection, do the following: 1. Turn on the wireless feature. Yoga 370 User Guide...

  • Page 47: Using The Wireless-Wan Connection

    2. Click the wireless-network-connection-status icon in the Windows notification area. A list of available wireless networks is displayed. 3. Double-click a network to connect to it. Provide required information if needed. The computer automatically connects to an available and remembered wireless network when the location changes.

  • Page 48: Using The Nfc Devices

    By default, the NFC feature is enabled. If the NFC feature of your computer is disabled, do the following to enable the NFC feature: 1. Open the Start menu and then click Settings ➙ Network & Internet ➙ Airplane mode. 2. Turn off the Airplane mode. 3. Turn on the NFC function. Yoga 370 User Guide...

  • Page 49: Using The Airplane Mode

    Pairing your computer with an NFC card Before you start, ensure that the card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected. Then do the following: 1. Position the card closely above the NFC label as shown. Align the shorter edge of the card with the horizontal extension line for the center of the NFC label.

  • Page 50: Using An External Display

    • Open the Camera app, and click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. • Open the Start menu and then click Lenovo Settings ➙ Camera. Follow the instructions on the screen to configure the camera settings.

  • Page 51: Using A Smart Card

    – Open the Start menu, and then click Settings ➙ Devices ➙ Connected devices ➙ Add a device. – Click the action center icon in the Windows notification area. Click Connect. Select the wireless display and follow the instructions on the screen. For more information, see the Windows help information system.

  • Page 52: Traveling With Your Computer

    4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Traveling with your computer This topic provides information to help you work with your computer when you are traveling. Yoga 370 User Guide...
  • Page 53 If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www.lenovo.com/accessories Chapter 2 Using your computer...
  • Page 54 Yoga 370 User Guide...

  • Page 55: Chapter 3. Enhancing Your Computer

    This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 56 HDMI connector: Connect a compatible digital audio device or video monitor, such as a DVD player or an HDTV. DisplayPort connector: Connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Ethernet connector: Connect the dock to an Ethernet LAN. Yoga 370 User Guide...

  • Page 57: Setting Up The Thinkpad Wigig Dock

    Emergency-reset hole If your dock stops responding, hold down the power button for several seconds to turn off the dock. If the dock still cannot be turned off, do the following to reset the dock: 1. Remove the ac power adapter. 2.

  • Page 58: Using The Thinkpad Wigig Dock

    5. Follow the instructions on the screen to complete the connection. After establishing the initial connection, you can make further configurations. Therefore, whenever the computer comes within the required range, it will automatically get connected to the dock. Yoga 370 User Guide...
  • Page 59 Disconnecting from the ThinkPad WiGig Dock To disconnect your computer from the ThinkPad WiGig Dock, do the following: 1. Click the action center icon in the Windows notification area. Then click Connect to open the device list. 2. Locate the ThinkPad WiGig Dock and click Disconnect. 3.
  • Page 60 Yoga 370 User Guide...

  • Page 61: Chapter 4. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 62 To adjust the screen resolution, do the following: 1. Right-click an empty area of the desktop and select Screen resolution. 2. Follow the instructions on the screen. Note: Setting a resolution too low might prevent some items from fitting on the screen. Yoga 370 User Guide...

  • Page 63: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 64: Cleaning And Maintenance

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 65 • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. • When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.
  • Page 66 Yoga 370 User Guide...

  • Page 67: Chapter 5. Security

    If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the storage drive. • Master hard disk password © Copyright Lenovo 2017...

  • Page 68: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 69: Setting The Security Chip

    • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The M.2 solid-state drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 70: Using The Fingerprint Reader

    To scan your finger, tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two seconds with a little pressure. Then lift the finger to complete one scan. Yoga 370 User Guide...
  • Page 71 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 73: Protecting Data Against Viruses

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 74 Yoga 370 User Guide...

  • Page 75: Chapter 6. Advanced Configuration

    7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 8. Depending on your preference, install Lenovo programs. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 76: Using The Thinkpad Setup Program

    Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 77: Changing The Startup Sequence

    To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program.

  • Page 78: Bios Menu

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support. BIOS menu This topic introduces the following BIOS menus of your computer: •...

  • Page 79: Config Menu

    Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
  • Page 80 Description: If you select Enabled, pressing the function keys directly inputs F1–F12. If you select Disabled, pressing the function keys directly initiates the special function printed as an icon on each key. To temporarily switch the above two functions, press Fn+Esc. Yoga 370 User Guide...
  • Page 81 Display • Boot Display Device Values: ThinkPad LCD, External Display Description: Select the display device that you want to activate at boot time. This selection is effective for boot time, password prompt, and ThinkPad Setup. • Total Graphics Memory Values: 256 MB, 512 MB Description: Allocate the total memory which Intel internal graphics shares.
  • Page 82 Description: Select the console type for AMT. This console type must match the Intel AMT remote console. Date/Time menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Yoga 370 User Guide...
  • Page 83 • System Date Descriptions: Set or change the date of the system. • System Time Descriptions: Set or change the time of the system. Security menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary.
  • Page 84 Descriptions: Enable or disable the feature that reports the SMBOS data. This option is displayed only if Security Chip is Enabled. • Clear Security Chip Descriptions: Use this option to clear the encryption key. • Intel (R) TXT Feature: Yoga 370 User Guide...
  • Page 85 Values: Disabled, Enabled Descriptions: Enable or disable the Intel Trusted Execution Technology. • Physical Presence for Clear Values: Disabled, Enabled Descriptions: If this option is enabled, a confirmation message is displayed when you clear the security chip. UEFI BIOS Update Option •...
  • Page 86 Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode. • Restore Factory Keys Descriptions: Use this option to restore all keys and certificates in Secure Boot databases to the factory defaults. • Clear All Secure Boot Keys Yoga 370 User Guide...
  • Page 87 Descriptions: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates. Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Descriptions: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by the operating system.

  • Page 88: Using System Management

    Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server. Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer. Yoga 370 User Guide...
  • Page 89 Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
  • Page 90 Yoga 370 User Guide...

  • Page 91: Chapter 7. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 92: Troubleshooting

    Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 12. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

  • Page 93: Error Messages

    Error messages • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct.

  • Page 94: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

  • Page 95: Memory Module Problems

    The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 96: Ethernet Problems

    4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 75. Ethernet problems • Problem: My computer cannot connect to the network.

  • Page 97: Wireless-Lan Problem

    Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. •...

  • Page 98: Keyboard Problems

    Do the following to try to solve the problem: 1. Turn off the computer, and then turn it on again. 2. If you still see only the cursor on the screen, do the following: Yoga 370 User Guide...
  • Page 99 – If you have used partition software, examine the partition on the hard disk drive by using the software, and recover the partition if required. – Use the recovery solutions to restore the system to the factory default state. For more information, see Chapter 8 “Recovery information”...

  • Page 100: External Monitor Problems

    Solution: Ensure that you follow the correct procedure when installing the operating system and program. If they are installed and configured correctly, but the problem still persists, have the external monitor serviced. • Problem: The Extend desktop function does not work. Yoga 370 User Guide...

  • Page 101: Audio Problems

    Solution: Enable the Extend desktop function. • Problem: I am using the Extend desktop function, but I cannot set a higher resolution or higher refresh rate on the secondary display. Solution: Change the resolution and the color depth to lower settings for the primary display. •...

  • Page 102: Fingerprint Reader Problems

    Solution: Do the following: 1. Reset the computer by inserting a straightened paper clip into the emergency-reset hole in the bottom of the computer. 2. Connect the computer to ac power. 3. Turn on the computer. Yoga 370 User Guide...

  • Page 103: Power Adapter Problem

    Solution: Check the following items: 1. If the battery runs out of power, attach the ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, contact Lenovo to replace the battery with a new one.

  • Page 104: Boot Problems

    To reset the computer, insert a straightened paper clip into the emergency-reset hole. • Problem: Your computer does not enter sleep or hibernation mode. Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. Yoga 370 User Guide...

  • Page 105: Thinkpad Pen Pro Problem

    Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems with Lenovo Companion” on page 75 and run a diagnostic test of the USB connector.
  • Page 106 Yoga 370 User Guide...

  • Page 107: Chapter 8. Recovery Information

    You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged. © Copyright Lenovo 2017...
  • Page 108 It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 109: Chapter 9. Replacing Devices

    2. Turn on your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup. 3. Select Config ➙ Power. The Power submenu is displayed. 4. Select Disable built-in battery and press Enter. © Copyright Lenovo 2017...

  • Page 110: Replacing The Micro Sim Card

    1. Disable the built-in battery. See “Disabling the built-in battery” on page 93. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Close the computer display and turn the computer over. Yoga 370 User Guide...

  • Page 111: Replacing The Wireless-Wan Card

    4. Loosen the screws and pry up the latches. Then remove the base cover assembly. 5. Install a new base cover assembly in place and tighten the screws. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information only applies to computer with user-installable modules.
  • Page 112 5. Remove the wireless-WAN card by doing the following: a. Disconnect each cable from the wireless-WAN card and remove the screw . The card is released from the secured position and pivots upward. b. Carefully remove the wireless-WAN card out of the slot Yoga 370 User Guide...

  • Page 113: Replacing The M.2 Solid-State Drive

    6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees .
  • Page 114 5. Remove the M.2 solid-state drive by doing the following: a. A film might cover the M.2 solid-state drive. To access the drive, open the film first b. Remove the screw that secures the M.2 solid-state drive c. Remove the M.2 solid-state drive Yoga 370 User Guide...

  • Page 115: Replacing The Memory Module (For Models With A Replaceable Memory Module)

    6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the drive into the slot at an angle of about 20 degrees .
  • Page 116 . Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Yoga 370 User Guide...

  • Page 117: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 118 7. Reinstall the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. 9. Reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 66. Yoga 370 User Guide...

  • Page 119: Chapter 10. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 120: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 121: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 122 Yoga 370 User Guide...

  • Page 123: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 124 Yoga 370 User Guide...

  • Page 125: Appendix B. Regulatory Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 126: Locating The Ultraconnect Wireless Antennas

    For computer models with WiGig feature: Wireless-LAN antenna (auxiliary) Wireless-LAN antenna (main) WiGig antenna For computer models with wireless WAN feature: Wireless-WAN antenna (auxiliary, available on some models) Wireless-LAN antenna (auxiliary) Wireless-WAN antenna (main, available on some models) Wireless-LAN antenna (main) Yoga 370 User Guide...

  • Page 127: Wireless-Radio Compliance Information

    Federal Communications Commission Declaration of Conformity The following information refers to the following products: ThinkPad Yoga 370, machine types: 20JH and 20JJ This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 128: Industry Canada Class B Emission Compliance Statement

    Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 129: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 130: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. Yoga 370 User Guide...

  • Page 131: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 132: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 133: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 134: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Yoga 370 User Guide...

  • Page 135: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...
  • Page 136 China RoHS Yoga 370 User Guide...
  • Page 137 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 138 Yoga 370 User Guide...

  • Page 139: Appendix E. Energy Star Model Information

    Windows help information about the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 140 5. Clear the Allow this device to wake the computer check box. 6. Click OK. Yoga 370 User Guide...

  • Page 141: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 142 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

  • Page 143: Appendix G. Trademarks

    Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access Connections Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S.
  • Page 144 Yoga 370 User Guide...

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