Click the Power tab to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. ThinkSystem SN850 Compute Node Setup Guide...
• The illustrations in this document might differ slightly from your model. Identifying your compute node When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.
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You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the Lenovo Service Information website. The Lenovo Service ThinkSystem SN850 Compute Node Setup Guide...
Information website provides additional information for parts installation and replacement videos, and error codes for server support. The following illustration shows the QR code (https://support.lenovo.com/p/servers/sn850): Figure 3. QR code Compute node package contents When you receive your compute node, verify that the shipment contains everything that you expected to receive.
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The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
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– The Lenovo XClarity Administrator is a virtual appliance that you can use to manage Flex System chassis in a secure environment. The Lenovo XClarity Administrator provides a central interface to perform the following functions for all managed endpoints: – User management –...
• Memory • Drive Security Fully compliant with NIST 800-131A. The security cryptography mode set by the managing device (CMM and Lenovo XClarity Administrator) determines the security mode in which the compute node operates. ThinkSystem SN850 Compute Node Setup Guide...
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Table 2. Server Specifications (continued) Specification Description Environment The ThinkSystem SN850 compute node complies with ASHRAE Class A2 specifications. Depending on the hardware configuration, some models comply with ASHRAE Class A3 specifications. System performance may be impacted when operating temperature is outside ASHRAE A2 specification or fan failed condition.
(CMM 2) to manage all devices in a Flex System chassis, including the ThinkSystem compute nodes. The CMM 2 provides system-management functions for all components in a Lenovo Flex System Enterprise Chassis. It controls a serial port for connection to a local console or a serial management network and supports data rates of 10/100 Mbps and 1 Gbps with autonegotiate.
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2. Most options can be updated through the Lenovo tools. Some options, such as GPU firmware or Omni- Path firmware require the use of vendor tools. 3. Firmware updates are limited to Lenovo XClarity Provisioning Manager, Lenovo XClarity Controller firmware, and UEFI updates only. Firmware updates for optional devices, such as adapters, are not supported.
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Lenovo XClarity Provisioning Manager provides a graphic user interface for configuring the system. When you start a server and press F1, the Lenovo XClarity Provisioning Manager interface is displayed by default. Note: The text-based interface to system configuration (the Setup Utility) is also available. From Lenovo XClarity Provisioning Manager, you can choose to restart the server and access the text-based interface.
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– Configure the server. – Collect service data for the server. If you run Lenovo XClarity Essentials OneCLI from the server operating system (in-band), you can collect operating system logs as well. You can also choose to view the service data that has been collected or to send the service data to Lenovo Support.
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Lenovo XClarity Controller Lenovo XClarity Controller is the management processor for the server. It is the third generation of the Integrated Management Module (IMM) service processor that consolidates the service processor functionality, super I/O, video controller, and remote presence capabilities into a single chip on the server system board.
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Lenovo Business Vantage Lenovo Business Vantage is a security software tool suite designed to work with the Trusted Cryptographic Module (TCM) adapter for enhanced security, to keep user data safe, and to erase confidential data completely from a hard disk drive.
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For more information about the CMM power command, see Flex System Chassis Management Module: Command-Line Interface Reference Guide at http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc. cmm.doc/cli_command_power.html. Note: The power button works only if local power control is enabled for the compute node. Local power control is enabled and disabled through the CMM power command and the CMM web interface.
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LED is lit, the identification LED on the Flex System chassis is also lit. The identification LED can be lit and turned off through the CMM led command, the CMM web interface and the Lenovo XClarity Administrator application (if installed).
Enable the USB port for system management. Notes: • It is best practice to connect a USB device to the front of only one compute node at a time in each Lenovo Flex System chassis. • When enabling the USB port for system management, do not insert USB 3.0 devices.
Table 5. LEDs on the light path diagnostics panel (continued) Lit light path diagnostics LED Description System board The system board has failed. A nonmaskable interrupt has occurred, or the NMI button was pressed. CPU mismatch The processors are mismatched. Temp The system temperature has exceeded a threshold level.
System-board connectors Use this information to locate compute node system-board components and connectors for optional devices. The following illustration shows the system-board components, including connectors for user-installable optional devices, in the compute node. Figure 7. System board connectors Table 7. System board connectors DIMM slot 25 –...
Table 7. System board connectors (continued) M.2 backplane connector TCM connector I/O expansion 4 connector 2.5-inch drive backplane connector System-board switches Use this information to locate the system-board switches. Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches.
Use the parts list to identify each of the components that are available for your compute node. For more information about ordering the parts shown in Figure 9 “Compute node components” on page 23: 1. Go to http://datacentersupport.lenovo.com and navigate to the support page for your compute node. 2. Click Service Parts.
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Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your compute node.
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For more information about ordering the parts shown in Figure 9 “Compute node components” on page 23: 1. Go to http://datacentersupport.lenovo.com and navigate to the support page for your compute node. 2. Click Service Parts. 3. Enter the serial number to view a listing of parts for your compute node.
3. Configure the system. a. Connect the Lenovo XClarity Controller to the management network. See Set the network connection for the Lenovo XClarity Controller. b. Update the firmware for the compute node, if necessary. See “Update the firmware” on page 62.
• Make sure the components you are installing are supported by the compute node. For a list of supported optional components for the compute node, see http://www.lenovo.com/serverproven/. • When you install a new compute node, download and apply the latest firmware. This will help ensure that any known issues are addressed, and that your compute node is ready to work with optimal performance.
• You do not have to turn off the compute node to remove or install hot-swap power supplies, hot-swap fans, or hot-plug USB devices. However, you must turn off the compute node before you perform any steps that involve removing or installing adapter cables, and you must disconnect the power source from the compute node before you perform any steps that involve removing or installing a riser card.
• Make sure the components you are installing are supported by the compute node. For a list of supported optional components for the compute node, see http://www.lenovo.com/serverproven/. • Always download and apply the latest firmware. This will help ensure that any known issues are addressed, and that your compute node is ready to work with optimal performance.
• It is good practice to make sure that the compute node is working correctly before you install an optional component. • Follow the installation procedures in this section and use appropriate tools. Incorrectly installed components can cause system failure from damaged pins, damaged connectors, loose cabling, or loose components.
Figure 10. Compute node cover removal Step 1. Press on the release button and the push point at the same time and slide the cover toward the rear of the compute node. Step 2. Lift the compute node cover away from the compute node. Step 3.
Figure 11. Air baffle removal Step 1. Lift the air baffle up and set it aside. Attention: For proper cooling and airflow, reinstall the air baffle before you insert the compute node into the chassis. Operating the compute node with the air baffle removed might damage compute node components.
• Youku: http://list.youku.com/albumlist/show/id_50481024 Figure 12. 2.5-inch drive backplane installation Step 1. Align the backplane with the storage cage and the connector on the system board and press the backplane into position until it is fully seated in the connector. Note: All drive backplanes use the same connector on the system board; however, there are two alignment slots in the storage cage to accommodate different backplane types.
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The compute node has four drive bays for installing hot-swap drives. One drive might already be installed in the compute node. If the compute node is equipped with one drive, you can install up to three additional drives. See “RAID configuration” on page 65 RAID configuration for instructions. To install a 2.5-inch hot-swap drive, complete the following steps: Watch the procedure.
Install a DIMM Use this information to install a DIMM. Attention: Memory modules are sensitive to static discharge and require special handling. In addition to the standard guidelines for “Handling static-sensitive devices” on page 28: • Always wear an electrostatic-discharge strap when removing or installing memory modules. Electrostatic- discharge gloves can also be used.
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rack in which you are installing the DIMM for at least 2 seconds; then, remove the DIMM from its package. Step 4. Make sure that both retaining clips on the DIMM connector are in the open position. Figure 14. Opening DIMM latch Notes: •...
Figure 15. DIMM installation Step 7. Make sure that the small tabs on the retaining clips engage the notches on the DIMM. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Press the DIMM firmly into the connector, and then press the retaining clips toward the DIMM until the tabs are fully seated.
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Figure 16. Number of I/O module bay Table 12. Number of I/O module bay I/O module bay 1 I/O module bay 2 I/O module bay 3 I/O module bay 4 Figure 17. I/O expansion adapter To install an I/O expansion adapter, complete the following steps: Watch the procedure.
• Youku: http://list.youku.com/albumlist/show/id_50481024 Figure 18. I/O expansion adapter installation Table 13. I/O expansion adapter and related components I/O expansion adapter Expansion cover Retention clips Step 1. Locate the I/O expansion connectors (see “System-board connectors” on page 20 for instructions). Step 2. Remove the expansion cover from the connector, if one is present.
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4. Touch the static-protective package that contains the M.2 drive to any unpainted metal surface on the chassis or any unpainted metal surface on any other grounded rack component; then, remove the M.2 drive from the package. 5. Make sure the retainer on the M.2 backplane is in the correct keyhole to accommodate the particular size of the M.2 drive you wish to install (see “Adjust the position of the retainer on the M.2 backplane”...
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Figure 21. M.2 drive installation After you install the M.2 drive into the M.2 backplane, complete the following steps: 1. Install the M.2 backplane (see “Install the M.2 backplane” on page 41). Adjust the position of the retainer on the M.2 backplane Use this information to adjust the position of the retainer on the M.2 backplane.
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Step 3. Insert the retainer into the correct keyhole and slide it backwards until the nubs are in the holes. Install the M.2 backplane Use this information to install the M.2 backplane. Before you install the M.2 backplane, complete the following steps: 1.
• PHMs are keyed for the socket where they can be installed and for their orientation in the socket. • See http://www.lenovo.com/serverproven/ for a list of processors supported for your processor. All processors on the system board must have the same speed, number of cores, and frequency.
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Figure 24. Processor locations on system board Complete the following steps to install a PHM. Watch the procedure. A video of the installation process is available: • Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-DtV8A4UWy7d3AoFKjCvas3 • Youku: http://list.youku.com/albumlist/show/id_50481024 Step 1. Remove the processor socket cover, if one is installed on the processor socket, by placing your fingers in the half-circles at each end of the cover and lifting it from the system board.
Figure 25. Installing a PHM Align the triangular marks and guide pins on the processor socket with the PHM; then, insert the PHM into the processor socket. Attention: To prevent damage to components, make sure that you follow the indicated tightening sequence.
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• Youku: http://list.youku.com/albumlist/show/id_50481024 Step 1. If a drive backplane is installed in the compute note that is incompatible with the interposer card, remove it (see “Remove the 2.5-inch drive backplane” on page 52 for instructions). Step 2. If you are installing both the interposer card and drive backplane, first install the drive backplane in the compute node (see “Install a 2.5-inch drive backplane”...
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Figure 27. Interposer card installation Step 6. Firmly press on the foam to seat the interposer card into the connector. Figure 28. Pressing the foam Step 7. Remove the RAID adapter (see “Remove the RAID adapter” on page 53 for instructions). Connect the cable to the connector on the underside of the RAID adapter.
Figure 29. Connecting the cable to RAID adapter Step 8. Reinstall the RAID adapter (see “Install a RAID adapter” on page 47 for instructions). Step 9. Route the cable in front of DIMM slots by inserting into clip mounted on side of storage cage. Figure 30.
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Watch the procedure. A video of the installation process is available: • Youtube: https://www.youtube.com/playlist?list=PLYV5R7hVcs-DtV8A4UWy7d3AoFKjCvas3 • Youku: http://list.youku.com/albumlist/show/id_50481024 Step 1. Touch the static-protective package that contains the RAID adapter to an unpainted metal surface on any grounded rack component; then, remove the adapter from the package. Note: For the ThinkSystem RAID 930-4i-2GB 4 Drive Adapter Kit, make sure that the flash power module is installed before installing the adapter in the compute node (see “Install the flash power module”...
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Figure 32. RAID adapter installation Table 15. RAID adapter and related component RAID adapter RAID adapter supporter Note: If the RAID adapter supporter is damaged, you need to order a miscellaneous kitto have a new one. Step 6. Firmly press on the foam to seat the RAID adapter into the connector. Chapter 3 Compute node hardware setup...
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Figure 33. Pressing the foam Step 7. Route cable back into the cable clip if the cable was removed earlier. Figure 34. Routing the cable back into clip After you install the RAID adapter, complete the following steps: 1. Install any removed storage drives and hard disk drive bay fillers (see “Install a 2.5-inch hot-swap drive” on page 32).
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• S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
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Figure 35. Flash power module installation Step 1. Orient the flash power module with the cable side facing the RAID adapter; then, feed the cable up through the flash power module holder. Step 2. Slide the flash power module into the holder. Step 3.
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• Several different types of 2.5-inch drive backplanes can be installed in the compute node. For example, some 2.5-inch drive backplanes come with a lever, while others don’t (please refer to the illustrations below). All are removed and installed in a similar manner. •...
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2. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. 3. Remove the compute node cover (see “Remove the compute node cover” on page 29 for instructions). The RAID adapter uses a specific drive backplane. •...
Figure 38. Disconnecting cable from RAID adapter If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the air baffle Use this information to install the air baffle. 1.
Figure 39. Air baffle installation Step 1. Align the air baffle pins with the pin holes on both sides of the chassis; then, lower the air baffle into the compute node to match the pin holes on system board. Note: Close the latch on each end of the DIMM connector before attempting to installing the air baffle.
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1. Read “Installation Guidelines” on page 26 to ensure that you work safely. 2. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the bezel pointing toward you. Attention: You cannot insert the compute node into the Flex System chassis until the cover is installed and closed.
node. Retention clips that secure the I/O expansion adapters must be in the closed position to install the compute node cover. Step 3. Hold the front of the compute node and slide the compute node cover forward to the closed position, until it clicks into place.
• The compute node can restart automatically after a power interruption. • The compute node can respond to remote power-on requests sent to the Lenovo XClarity Controller. For information about powering off the compute node, see “Power off the compute node” on page 60.
– For more information about the CMM power command, see the Flex System Chassis Management Module: Command-Line Interface Reference Guide at http://flexsystem.lenovofiles.com/help/topic/ com.lenovo.acc.cmm.doc/cli_command_power.html. – For more information about the Lenovo XClarity Administrator application, see https:// datacentersupport.lenovo.com/us/en/solutions/LNVO-XCLARIT. ThinkSystem SN850 Compute Node Setup Guide...
The procedure for setting the network connection will depend on whether or not you have a video connection to the compute node. • If a monitor is attached to the compute node, you can use Lenovo XClarity Controller to set the network connection.
Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions. Machine-type-specific firmware-only UXSPs are also available. See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: ThinkSystem SN850 Compute Node Setup Guide...
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• Lenovo XClarity Provisioning Manager From Lenovo XClarity Provisioning Manager, you can update the Lenovo XClarity Controller firmware, the UEFI firmware, and the Lenovo XClarity Provisioning Manager software. Note: By default, the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when you press F1.
• Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.
• Lenovo XClarity Essentials OneCLI You can use the config application and commands to view the current system configuration settings and make changes to Lenovo XClarity Controller and UEFI. The saved configuration information can be used to replicate or restore other systems.
Alternatively, you can use the s s a a v v e e command from Lenovo XClarity Essentials OneCLI to create a backup of all configuration settings. For more information about the s s a a v v e e command, see:...
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Use your own operating-system and user-data backup methods to back up the operating system and user data for the compute node. If you are managing the server from Lenovo XClarity Administrator, you can back up the compute node configuration from the Lenovo XClarity Administrator interface. For more information, see: http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/backup_backupendpoints.html...
• “Displayed system memory less than installed physical memory” on page 71 • “A Lenovo optional device that was just installed does not work” on page 71 • “Voltage planar fault is displayed in the event log” on page 71...
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Server cannot recognize a hard drive Complete the following steps until the problem is solved. 1. Verify that the drive is supported for the compute node. See http://www.lenovo.com/serverproven/ for a list of supported hard drives. 2. Make sure that the drive is seated in the drive bay properly and that there is no physical damage to the drive connectors.
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If there are any events, resolve them. Note: DIMMs are verified as authentic Lenovo or IBM modules by the UEFI software. If any non- authentic DIMMs are detected, an informational message appears in the system event log and memory performance might be limited.
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• If the system restarts, add each of the items that you removed one at a time, restarting the system each time, until the error occurs. Replace the item for which the error occurs. • If the system does not restart, suspect the system board. ThinkSystem SN850 Compute Node Setup Guide...
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Support when certain serviceable events occur in Lenovo XClarity Administrator and the managed endpoints. You can choose to send diagnostic files to Lenovo Support using Call Home or to another service provider using SFTP. You can also manually collect diagnostic files, open a problem record, and send diagnostic files to the Lenovo Support Center.