Network Management Software and Utilities ....................60 Learn about Network Management Software and Utilities ..............61 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........62 Before Configuring Your Brother Machine for a Wireless Network............. 63 Configure Your Machine for a Wireless Network................64 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
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Paper is Jammed inside the Machine ....................174 Paper is Jammed in the 2-sided Tray....................176 Printing Problems............................178 Improve the Print Quality..........................181 Network Problems............................186 Error Messages ..........................187 Where Can I Find My Brother Machine's Network Settings? ............188...
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® Use the Network Connection Repair Tool (Windows ) ..............191 My Brother Machine Cannot Print over the Network ................ 192 I Want to Check that My Network Devices are Working Correctly ........... 194 Google Cloud Print Problems........................195 AirPrint Problems ............................196 Other Problems ............................
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Not all models are available in all countries.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Control Panel Overview • LED Patterns and Indications (for Models Without an LCD) • ® Access Brother Utilities (Windows...
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview HL-L2310D Power On/Off Button • Turn on the machine by pressing • Turn off the machine by pressing and holding 2. Toner LED The Toner LED indicates that the Toner is low.
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When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
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6. Near Field Communication (NFC) (available only for certain models) ™ If your Android device supports the NFC feature, you can print from your mobile device by touching it to the NFC symbol on the control panel. Related Information • Introduction to Your Brother Machine...
Home > Introduction to Your Brother Machine > LED Patterns and Indications (for Models Without an LCD) LED Patterns and Indications (for Models Without an LCD) Related Models: HL-L2310D The LEDs on your machine's control panel light up, dim, or blink to indicate machine status.
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Related Information • Introduction to Your Brother Machine...
Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
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Related Information • Introduction to Your Brother Machine ® • Uninstall the Brother Software and Drivers (Windows...
® ® • (Windows 8 and Windows Server 2012) Tap or click (Brother Utilities) either on the Start screen or the desktop. ® ® • (Windows 8.1 and Windows Server 2012 R2) Move your mouse to the lower left corner of the Start screen and click (if you are using a touch- based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Home > Paper Handling > Load Paper Load Paper • Load and Print Using the Paper Tray • Load and Print Using the Multi‑purpose Tray (MP Tray) • Load and Print Paper in the Manual Feed Slot...
Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper Tray Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type.
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5. Make sure the paper is below the maximum paper mark (b b b). Overfilling the paper tray will cause paper jams. 6. Slowly push the paper tray completely into the machine. 7. Lift the support flap to prevent paper from sliding off the output tray. Related Information •...
Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) Load and Print Using the Multi‑purpose Tray (MP Tray) You can load thin paper, thick paper, recycled paper, bond paper, labels, up to 30 sheets of plain paper, or up to 2 envelopes in the MP tray.
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Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load Paper in the Multi‑purpose Tray (MP Tray) Load Paper in the Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
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5. Load paper with the printing surface face up in the MP tray. • Make sure the paper is below the maximum paper mark (1). Related Information • Load and Print Using the Multi‑purpose Tray (MP Tray)
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Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Labels Using the MP Tray Load and Print Labels Using the MP Tray When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine.
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• Make sure the paper is below the maximum paper mark (1). 6. Change your print preferences in the Print screen before sending the print job from your computer. 7. Send your print job to the machine. 8. Close the back cover (the face up output tray) until it locks in the closed position. Related Information •...
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Home > Paper Handling > Load Paper > Load and Print Using the Multi‑purpose Tray (MP Tray) > Load and Print Envelopes Using the MP Tray Load and Print Envelopes Using the MP Tray You can load up to two envelopes in the MP tray. Before loading, press the corners and sides of the envelopes to make them as flat as possible.
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• Load up to two envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than two envelopes may cause paper jams. 7. Change your print preferences in the Print dialog box before sending the print job from your computer. Settings Options for Envelopes Paper Size...
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot Load and Print Paper in the Manual Feed Slot • Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot •...
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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
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Related Information • Load and Print Paper in the Manual Feed Slot...
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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on Envelopes in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
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• Load the envelope into the manual feed slot with the printing surface facing up. • Pull the envelope out completely when you reload the envelope into the manual feed slot. • Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam. •...
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.
Home > Paper Handling > Unprintable Area Unprintable Area The measurements in the table below show maximum unprintable areas from the edges of the most commonly- used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
• that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Related Information • Paper Handling...
® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Document (Windows • ® Print Settings (Windows • ® Change the Default Print Settings (Windows • ® ™ Print a Document Using the BR-Script3 Printer Driver (PostScript Language ®...
® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
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Related Information ® • Print from Your Computer (Windows ® • Print Settings (Windows...
® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows Basic Tab 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
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5. Resolution Select the print resolution. As print resolution and speed are related, the higher the resolution, the longer it will take to print the document. 6. Print Settings Select the type of document you want to print. Manual Settings... Specify advanced settings such as brightness, contrast, and other settings.
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9. Paper Source Select the paper source setting according to your print conditions or purpose. First Page Select the paper source to use for printing the first page. Other Pages Select the paper source to use for printing the second and subsequent pages. Advanced Tab 1.
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3. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 4. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 5.
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
Select Machine section, and then select the PS Driver check box. 1. Select the print command in your application. 2. Select Brother XXX-XXXX BR-Script3 (where XXXX is the name of your model), and then click the printing properties or preferences button.
® (Windows 8 and Windows Server 2012) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. ® ® (Windows 8.1 and Windows Server...
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Document (Mac) • Print Options (Mac) • Monitor the Status of the Machine from Your Computer (Mac)
1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Type the number of copies you want in the Copies field.
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
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Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
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Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
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Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print resolution you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document.
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Other Print Options Skip Blank Page Select this option to allow the printer driver to automatically detect blank pages and exclude them from printing. Related Information • Print from Your Computer (Mac) • Print a Document (Mac)
To view the latest machine status while the Status Monitor window is open, click the icon. You can set the interval at which the software updates machine status information. Click Brother Status Monitor in the menu bar, and then select Preferences.
Home > Print > Cancel a Print Job Cancel a Print Job 1. On the machine's control panel, press and hold Go for about two seconds to cancel the current print job. To cancel multiple print jobs, press and hold Go for six seconds. Related Information •...
Home > Print > Test Print Test Print Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW If there are problems with print quality, follow these instructions to do a test print: 1. Press a or b to display the [Printer] option, and then press OK. 2.
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
Status Monitor Driver Deployment Wizard Vertical Pairing • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com download the latest version of Brother's BRAdmin Light. • Go to your model's Downloads page on the Brother Solutions Center at support.brother.com...
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer •...
LAN. BRAdmin Professional can also log activity of Brother devices on your network and export the log data. For users who want to monitor locally-connected machines, install the Print Auditor Client software on the client computer. This utility allows you to use BRAdmin Professional to monitor machines that are connected to a client computer via the USB interface.
> Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
• Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
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Routers or access points that support WPS are marked with this symbol: 1. Press a or b to select the [Network] option, and then press OK. 2. Press a or b to select the [WLAN] option, and then press OK. 3.
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You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
WEP key only. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this information.
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You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press a or b to select the [Network] option, and then press OK.
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You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
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Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
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Method of Wi-Fi Protected Setup (WPS). To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
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• Configure Your Wi-Fi Direct Network Manually...
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• When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Press a or b to select the mobile device you want to connect to and press OK. To search for available devices again, press [<Rescan>], and then press OK.
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8. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
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[<Rescan>], and then press OK. 7. Do one of the following: • Press b to display the PIN on your Brother machine, enter the PIN in your mobile device, and then go to the next step. •...
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10. If your mobile device connects successfully, the machine's LCD displays [Connected]. You have completed the Wi-Fi Direct network setup. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide.
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Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
4. Press Go. Related Information • Advanced Network Features • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
The machine will print the WLAN Report. Related Information • Advanced Network Features • Wireless LAN Report Error Codes • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
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• If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
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Try starting again after few minutes in order to avoid effects from other access points. Related Information • Print the WLAN Report • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly ™ •...
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to the Factory Settings...
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to the Factory Settings Reset the Network Settings to the Factory Settings Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother customer service. •...
Home > Security > Lock the Machine Settings > Setting Lock Overview Setting Lock Overview Use the Setting Lock feature to block unauthorised access to machine settings. When Setting Lock is set to On, you cannot access the machine settings without entering the password. •...
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Home > Security > Lock the Machine Settings > Setting Lock Overview > Set the Setting Lock Password Set the Setting Lock Password Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2.
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Home > Security > Lock the Machine Settings > Setting Lock Overview > Change the Setting Lock Password Change the Setting Lock Password Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2.
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Home > Security > Lock the Machine Settings > Setting Lock Overview > Turn Setting Lock On Turn Setting Lock On Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [General Setup] option, and then press OK. 2.
Home > Security > Network Security Features Network Security Features • Before Using Network Security Features • Manage Your Network Machine Securely Using SSL/TLS • Send an Email Securely...
Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Introduction to SSL/TLS • Certificates and Web Based Management • Manage Your Network Machine Securely Using Web Based Management •...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS Introduction to SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN).
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers ®...
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Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW The primary benefit of using SSL/TLS on Brother machines is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
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Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. •...
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Supported Security Certificate Features Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports the use of multiple security certificates, which allows secure management, authentication, and communication with the machine. The following security certificate features can be used with the machine: •...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate •...
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Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
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> Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW...
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17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer. Related Information • Create and Install a Self-signed Certificate...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- ® signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights ®...
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4. Click Continue to this website (not recommended). 5. Click Certificate error, and then click View certificates. 6. Click Install Certificate..
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7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse..9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
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11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available. Related Information •...
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> Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
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> Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser.
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> Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Start your web browser.
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CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW...
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If you are using the Enterprise root CA of Windows Server 2008/2012/2012 R2/2016, we recommend using the Web Server for the certificate template to securely create the Client Certificate. For more information, go to your model's page on the Brother Solutions Center at support.brother.com. Related Information •...
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Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1.
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1.
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In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA...
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW To manage your network machine securely, you must use management utilities with security protocols. We recommend using the HTTPS protocol for secure management.
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In this mode, the print server uses version 1 and version 2c of the SNMP protocol. You can use all Brother applications in this mode. However, it is not secure since it will not authenticate the user, and data will not be encrypted.
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HL-L2386DW To use BRAdmin Professional utility, you must: • Use the latest version of BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. • Use Web Based Management with the HTTPS protocol if you use BRAdmin Professional and Web Based Management together.
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Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW To print documents securely with IPP protocol, use the IPPS protocol. 1.
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
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Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS.
Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports.
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Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Your Brother machine supports SSL/TLS methods to send an email via an email server that requires secure SSL/TLS communication. To send email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS.
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Port Number If you select SSL, the Port value will be changed to match the protocol. To change the port number manually, type the port number after you choose SSL/TLS. You must configure your machine's SMTP communication method to match the method used by your email server.
Home > Mobile Mobile • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
Home > Mobile > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile • ™...
Home > Mobile > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
Home > Mobile > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
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™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
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6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
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Before you begin to register your machine, confirm that the correct date and time are set on the machine. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
™ Print from Google Chrome or Chrome OS Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
Mobile ™ Print from Google Drive for Mobile Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser. 3. Open the document that you want to print.
Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
Home > Mobile > AirPrint > AirPrint Overview AirPrint Overview Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
Home > Mobile > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser)
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To configure your Brother machine for a wireless network, see the Quick Setup Guide or related topics in this guide. If your Brother machine supports a wired network, you can use a network cable to connect to the wireless access point/router.
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Browser) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Mobile > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Using AirPrint (macOS) • Print Using AirPrint (macOS)
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HL-L2386DW The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap 4.
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Before Using AirPrint (macOS) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
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2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. ®...
NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan on your Android device to use this feature. For more detailed information, visit support.brother.com/ips.
The following screen shows an example of Brother iPrint&Scan for Windows . The actual screen may differ depending on the version of the application. ® • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store.
Home > Troubleshooting Troubleshooting Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself. IMPORTANT For technical help, you must call Brother customer service or your local Brother dealer.
Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. No Toner The toner cartridge or the Remove the toner cartridge and toner cartridge and drum unit drum unit assembly.
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LED Indication Status Monitor Cause Action If the problem continues, replace the drum unit with a new one. Replace Drum It is time to replace the drum Replace the drum unit with a new unit. one. The drum unit counter was Reset the drum unit counter.
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Press and hold to turn mechanical problem. the machine off, wait a few minutes, and then turn it on again. • If the problem continues, contact Brother customer service. Related Information • Troubleshooting • Replace Supplies • Replace the Drum Unit •...
NFC feature, touch your device to the NFC symbol on your Brother machine to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
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Error Message Cause Action Drum ! The corona wire on the drum unit Clean the corona wire on the drum unit. must be cleaned. See Related Information: Clean the Corona Wire. If the problem continues, replace the drum unit with a new one. The drum unit or the toner Remove the drum unit, remove the toner cartridge and drum unit assembly...
• If the problem continues, contact Brother customer service. Replace Drum It is time to replace the drum unit. Replace the drum unit with a new one.
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Error Message Cause Action Toner Ended It is time to replace the toner Replace the toner cartridge with a new one. cartridge. Toner Low If the LCD displays this message, Order a new toner cartridge now so you have you can still print. The toner it ready when the LCD displays Replace cartridge is near the end of its life.
Home > Troubleshooting > Paper Jams Paper Jams Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Paper Tray Paper is Jammed in the Paper Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these steps: 1.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the MP tray Paper is Jammed in the MP tray If the machine's control panel or the Status Monitor indicates that there is a jam in the machine's MP tray, follow these steps: 1.
Home > Troubleshooting > Paper Jams > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the machine, follow these steps: 1.
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5. Close the fuser cover. If you print on envelopes, pull down the green envelope levers to the envelope position again before closing the back cover. 6. Close the back cover until it locks in the closed position. Related Information •...
Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine Paper is Jammed inside the Machine If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these steps: 1.
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6. Close the front cover. Related Information • Paper Jams...
Home > Troubleshooting > Paper Jams > Paper is Jammed in the 2-sided Tray Paper is Jammed in the 2-sided Tray If the machine's control panel or the Status Monitor indicates that there is a jam in the 2-sided paper tray, follow these steps: 1.
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6. If paper is not caught inside the 2-sided tray, open the back cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. 7. Use both hands to gently pull the jammed paper out of the back of the machine. 8.
Home > Troubleshooting > Printing Problems Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. Difficulties Suggestions No printout Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again.
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Check the settings in your application to make sure they are set up to work with your machine. Confirm that the Brother printer driver is selected in your application's Print window. The machine prints the first couple of pages correctly, Check the settings in your application to make sure they then some pages have missing text.
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Difficulties Suggestions usually done in the Page Setup or Document Setup menu of your application. (For models with MP Tray)Load envelopes in the MP tray. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application.
Home > Troubleshooting > Improve the Print Quality Improve the Print Quality If you have a print quality problem, print a test page first. If the printout looks good, the problem is probably not the machine. Check the interface cable connections and try printing a different document. If the printout or test page printed from the machine has a quality problem, check the examples of poor print quality and follow the recommendations in the table.
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• Replace the toner cartridge with a new toner cartridge. • The fuser unit may be contaminated. Contact Brother customer service. • Make sure the media type setting in the driver matches the type of paper you are using. ABCDEFGH •...
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Examples of poor print quality Recommendation • Clean the drum unit. • The drum unit may be damaged. ABCDEFGH Replace the drum unit with a new drum unit. abcdefghijk A B C D a b c d e 0 1 2 3 4 Lines across the page •...
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Printed pages have toner stains down the page • The fuser unit may be contaminated. Contact Brother customer service. • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine ABCDEFGH and around the toner cartridge and drum unit.
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Examples of poor print quality Recommendation • Make sure the media type setting in the printer driver matches the type of paper you are using. • Choose Improve Toner Fixing mode in the printer driver. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.
Home > Troubleshooting > Network Problems Network Problems • Error Messages • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • ® Use the Network Connection Repair Tool (Windows •...
Home > Troubleshooting > Network Problems > Error Messages Error Messages Related Models: HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table. Error Cause Action Messages Connection...
Home > Troubleshooting > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Print the Network Configuration Report • Change Machine Settings from Your Computer...
Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
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Cause Action Interface If you have checked and • Turn your Brother machine off and back on. Then try to configure Wi-Fi Direct tried all of the above, but still the Wi-Fi Direct settings again. cannot complete the Wi-Fi •...
> Use the Network Connection Repair Tool (Windows ® Use the Network Connection Repair Tool (Windows Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. ® ® ®...
Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it.
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Related Information • Network Problems • Print the WLAN Report • Wireless LAN Report Error Codes ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly...
Status or Wireless Link Status is Link OK. Configuration Report or the Printer Settings page. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ® the node name in the Windows...
Google Cloud Print Problems Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled. Confirm that your machine is registered with Google ™...
> AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
(Windows If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Home > Troubleshooting > Machine Information Machine Information • Check the Serial Number • Check the Firmware Version • Reset Functions Overview • Reset Your Brother Machine...
Home > Troubleshooting > Machine Information > Check the Serial Number Check the Serial Number Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to select the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Serial No.] option, and then press OK. The machine displays the serial number on the LCD.
Home > Troubleshooting > Machine Information > Check the Firmware Version Check the Firmware Version Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to display the [Firmware Version] option, and then press OK. The machine displays the firmware version on the LCD.
2. Network Settings Reset (For Network Models) Reset the print server back to its default factory settings (includes Password and IP Address information). 3. Factory Reset Brother strongly recommends you perform this operation when you dispose of the machine. Related Information •...
Home > Troubleshooting > Machine Information > Reset Your Brother Machine Reset Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Initial Setup] option, and then press OK. 2. Press a or b to display the [Reset] option, and then press OK.
Home > Routine Maintenance Routine Maintenance • Replace Supplies • Clean the Machine • Check the Remaining Part Life • Pack and Ship Your Brother Machine...
Make sure both are installed as an assembly. The model name of supplies may vary depending on the country. NOTE • Availability of toner cartridges differs from one country to another. Go to the Brother Solutions Center at support.brother.com or contact your local Brother office for further details. •...
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Related Information • Routine Maintenance • Replace the Toner Cartridge • Replace the Drum Unit • Error and Maintenance Indications • Error and Maintenance Messages • Supplies...
Home > Routine Maintenance > Replace Supplies > Replace the Toner Cartridge Replace the Toner Cartridge 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
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Brother Original replacement toner cartridges. Use or attempted use of third party toner and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our limited warranty coverage does not apply to any problem that is caused by the use of third party toner and/or cartridges.
Home > Routine Maintenance > Replace Supplies > Replace the Drum Unit Replace the Drum Unit 1. Make sure the machine is turned on. 2. Open the front cover. 3. Remove the toner cartridge and drum unit assembly from the machine. 4.
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The machine should be used only in a clean, dust-free environment with adequate ventilation. • Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non-Brother drum unit.
Home > Routine Maintenance > Clean the Machine Clean the Machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
Home > Routine Maintenance > Clean the Machine > Clean the Corona Wire Clean the Corona Wire If you have print quality problems or the control panel displays [Drum !] status, clean the corona wire. 1. Open the front cover. 2.
Clean the Drum Unit Using Drum Dot Print If your printout has dots or other repeating marks at 94 mm intervals, the drum may have foreign material, such as glue from a label, stuck on the drum surface. >> HL-L2310D >> HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW HL-L2310D 1.
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8. Use the numbered markers next to the drum roller to find the mark on the drum. For example, a dot in column 2 on the check sheet means that there is a mark in drum region “2”. 9. Turn the edge of the drum unit towards you while looking at the drum surface to find the mark. IMPORTANT •...
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NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids. 11. Push the toner cartridge firmly into the drum unit until you hear it lock into place. Make sure you put the toner cartridge in correctly or it may separate from the drum unit. 12.
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7. Remove the toner cartridge and drum unit assembly from the machine. 8. Push down the green lock lever and take the toner cartridge out of the drum unit. 9. Turn the drum unit as shown in the illustration. Make sure that the drum unit gear is on the left side. 10.
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IMPORTANT • To avoid print quality problems, DO NOT touch the surface of the drum unit, only the wheel on the end. 12. Wipe the surface of the drum gently with a dry cotton swab until the mark or foreign material on the surface comes off.
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Related Information • Clean the Machine • Improve the Print Quality...
Home > Routine Maintenance > Clean the Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. If you have paper feed problems, clean the pick-up rollers as follows: 1.
Home > Routine Maintenance > Check the Remaining Part Life Check the Remaining Part Life Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW 1. Press a or b to display the [Machine Info.] option, and then press OK. 2. Press a or b to select the [Parts Life] option, and then press OK. 3.
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.
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5. Close the carton and tape it shut. Related Information • Routine Maintenance...
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • General Settings • Menu Table (for LCD Models)
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Set Sleep Mode Countdown • About Deep Sleep Mode • Set Auto Power Off Mode • Reduce Toner Consumption • Reduce Printing Noise •...
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Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. Select how long the machine must be idle before it goes into Sleep Mode.
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Deep Sleep mode uses less power than Sleep mode. Applicable Models Machine's Control Panel in Deep Conditions That Will Wake the Sleep Mode Machine HL-L2310D • The machine receives a job. • Someone presses a button on the The Ready LED is dimmed.
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• To start printing, press on the control panel and then send a print job. >> HL-L2310D >> HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW HL-L2310D 1. Make sure that the front cover is closed and the power cord is plugged in.
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Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Toner Consumption Reduce Toner Consumption Using the Toner Save feature may reduce toner consumption. When Toner Save is set to on, the print on your documents appears lighter.
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Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is off. >> HL-L2310D >> HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW HL-L2310D 1. Press and hold to turn the machine off.
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Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language on the LCD Change the Language on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) Menu Table (for LCD Models) • Settings Tables (1 Line LCD models)
Home > Machine Settings > Change Machine Settings from the Control Panel > Menu Table (for LCD Models) > Settings Tables (1 Line LCD models) Settings Tables (1 Line LCD models) Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Use these tables to understand the various menus and options that you will use to set your preferences on the machine.
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Level 1 Level 2 Level 3 Description Panel Control Button Set the time for the LCD message to change when Repeat holding a or b at intervals. Message Set the time in seconds that an LCD message will Scroll scroll across the LCD. From Level 1=0.2 sec to Level 10=2.0 sec.
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Level 1 Level 2 Description HP LaserJet Symbol Set Select the symbol or character set. Table Print Print the code table. Auto LF ON: CR -> CR+LF, OFF: CR -> CR Auto CR ON: LF -> LF+CR, FF -> FF+CR, or VT -> VT+CR OFF: LF ->...
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Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Status Info. Speed Display the connection speed when the Status Direct is G/O Active or Client Active. I/F Enable Enable or disable the Wi-Fi Direct connection. Network Restore all network settings of your machine to Reset the factory settings.
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Configure the wireless network settings using the setup wizard. WLAN Assistant - Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/PIN Code - Configure the wireless network settings using WPS with a PIN code.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN MAC Address Display the MAC address of the machine. Set to Default - Restore wireless network settings of your machine to the factory settings. WLAN Enable Turn the wireless interface on or off. Wi-Fi Direct Push Button Configure your Wi-Fi Direct network settings using the one-button push method quickly.
Level 1 Level 2 Description Toner Life Display the remaining life of the toner cartridge. Parts Life Drum Life Display the remaining life of the drum unit. Life is approximate and may vary by type of use. [Initial Setup] Level 1 Level 2 Description Reset...
For example, you can change the settings for page margin, Sleep Mode, character set, and so on in Remote Printer Console. These settings are remembered in and used by your Brother machine as print defaults. However, any manual changes you make in the application or printer driver will override your Remote Printer Console settings.
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
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Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW We recommend setting a login password to prevent unauthorised access to Web Based Management.
Specifications General Specifications Printer Type • Laser Print Method • Electrophotographic Laser Printer Memory Capacity Standard (For Australia and New Zealand) • (HL-L2310D) 32 MB • (HL-L2350DW/HL-L2375DW) 64 MB • (HL-L2385DW) 128 MB (For Other countries) • (HL-L2351DW) 64 MB •...
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Approximately 48 W at 25 °C Consumption (Except for Taiwan) (Average) • Approximately 48 W at 25 °C (For Taiwan) Sleep • (HL-L2310D/HL-L2350DW) Approximately 3.9 W • (HL-L2375DW) Approximately 4.4 W (Except for Taiwan) • (HL-L2310D) Approximately 5.7 W •...
PCL6, BR-Script3, PDF Version 1.7 Resolution • 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi 1-sided • (HL-L2310D/HL-L2350DW/HL-L2351DW) Print Speed print Up to 30 pages/minute (A4 size) Up to 32 pages/minute (Letter size) •...
Print Up to 17 sides/minute (Up to 8.5 sheets/minute) (Letter size) (For Taiwan) First Print Time • (HL-L2310D/HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/ HL-L2376DW) Less than 8.5 seconds at 23 °C / 115 V • (HL-L2385DW/HL-L2386DW) Less than 7 seconds at 23 °C / 115 V (Except Taiwan) •...
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Third party USB ports are not supported. HL-L2350DW/HL-L2351DW/HL-L2375DW/HL-L2376DW/HL-L2385DW/HL-L2386DW For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. All trademarks, brand and product names are the property of their respective companies.
Home > Appendix > How to Enter Text on Your Brother Machine How to Enter Text on Your Brother Machine Related Models: HL-L2350DW/HL-L2351DW/HL-L2370DN/HL-L2375DW/HL-L2376DW/HL-L2385DW/ HL-L2386DW When text is required, enter characters on the machine. The characters that are available may differ depending on the operation you perform.
When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer. • The Supply Model Name will vary depending on your country and region.
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(For Philippines and Korea) HL-L2385DW (For Turkey) HL-L2376DW/HL-L2386DW Drum Unit Supply Model Name Approximate Life (Page Yield) Applicable Models DR-2425 (For Australia) HL-L2310D/HL-L2350DW/HL-L2351DW/ Approximately 12,000 pages HL-L2370DN/HL-L2375DW/HL-L2376DW/ DR-2415 (For New Zealand) HL-L2385DW/HL-L2386DW DR-2465 (For India) DR-2485 (For Indonesia and Vietnam)
The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest software and utilities and read FAQs and Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
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Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. OCE/ASA/SAF/GLF/TWN Version A...