Welcome to Time Warner Cable Mobile Internet With Time Warner Cable Mobile Internet, you have a super-fast online connection that’s there for you on your terms. Our convenient Laptop Card keeps you connected wherever you take your laptop. Use this guide to get started with your new Laptop Card. Then keep it handy for help with the Connection Manager software, or troubleshooting any issues you may have.
Quick Start Instructions Before inserting your new device for the first time, follow the four quick steps below. 1. I nstall the Connection Manager 2. Launch the Connection Manager using the CD in this package. (This will occur automatically. If not, click the desktop icon.) 3. Insert your Laptop Card once 4. W ait for a connection – this may take installation is complete. a few minutes. Turn the page for detailed installation instructions.
Detailed Installation Instructions 1. I nsert the Connection Manager Installation CD for either Windows or Mac ® ® depending on your system, into your laptop’s CD or DVD drive. * 2. The Installation CD will automatically launch the Windows Setup Wizard or Mac Installer. Mac Installer screens may vary slightly. If the CD does not automatically launch the Setup Wizard: Windows Users M anually launch the CD from My Computer and click ®...
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3. F ollow the on-screen instructions to complete your installation. Mac Installer screens may vary slightly. 4. A fter installation is complete, launch the Connection Manager using the desktop icon, or from the Finder menu on your Mac laptop. 5. I nsert your Laptop Card and enjoy Time Warner Cable Mobile Internet on the go! Please Note: For Windows Vista users, installation may exceed 20 minutes to complete. ® Please exit all other applications before the installation.
Making the Connection The Connection Manager makes it easy to manage all of your wireless Internet connections with a few clicks, and ensures you’re always connected over the fastest available network. Connection Manager 2.0 Signal Strength 4G Connect Button 3G Connect Button View Available WiFi Networks Settings AutoConnect View Usage WiFi Connect Button Connection Status...
Key Features of the Connection Manager • E asy-to-Use Display – The 3-button network interface displays all available networks and the status of each, so you can conveniently manage all your Internet connections: 4G: Super-fast 4G network 3G: Nationwide 3G network WiFi: Local hotspot or preferred WiFi network • A utoConnect Mode – This defines what you connect to automatically and sets the Connection Manager to auto connect instead of manually connect. • S imple Network Management – Lets you define/set which network, 4G or 3G, the Connection Manager will always connect to first.
Getting the Most out of Your Connection Manager How do I use the Connection Manager to manage WiFi? To connect to a WiFi network, click the WiFi Connect Button and use the drop-down arrow to see all of the available WiFi networks. Click on the network you wish to connect to. WiFi management can also be enabled from the Settings>Preferences menu. On the Connection tab, select Yes next to Manage WiFi.
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How do I make sure I have the latest Connection Manager? You know you have the new Time Warner Cable Connection Manager if you are using the one pictured at left. To ensure you have the latest software version of the Connection Manager, go to: Settings>About. To download the latest Connection Manager version, go to: timewarnercable.com/mobilesoftware Can I connect my VPN using Mobile Internet? Yes, you can connect to your VPN as you normally...
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I can’t connect to the Internet via 4G, 3G or WiFi. What should I do? There are several things you can try. Start at the top and work down the list if necessary. 1. M ake sure the Laptop Card is seated properly in the USB port. 2. R emove and re-insert the Laptop Card in a different USB port. This Laptop Card is only compatible with a 2.0 USB port. 3. Exit the Connection Manager by right-clicking the application logo, then choosing Exit. For Mac users, right-click the Doc icon and choose Quit. 4. Make sure the device is unplugged and reboot the computer.
Account Management, 4G-fast Manage your Time Warner Cable Mobile Internet services, track your usage, or check your bill wherever and whenever works for you, using the Mobile Manager. Sign up under My Services at timewarnercable.com. Customer Support For personal assistance, please contact Customer Care at 888.662.4577. This device is locked and intended for use only with Time Warner Cable Mobile Internet or Business Class Mobile service from Time Warner Cable. Activation and use is subject to Time Warner Cable’s terms and conditions and privacy policy, and requires a service plan that must be purchased separately. 4G service only available in Time Warner Cable 4G enabled service areas; 3G service is required for coverage outside of the 4G area. Additional per-MB domestic and international roaming charges will apply...