Cisco C Series Quick Start Manual

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Contents

Introduction

Potentially Impacted Systems (~11000 servers):

Customer Visibility/Impact:

Work-Around Options:

Introduction

The intent of this document is to address the manufacturing issue related to the Peripheral

Component Interconnect Express (PCIe) Option ROM settings as seen on some Cisco C220 M4

and C240 M4 servers. A number of the C-Series servers have shipped to customers with the

incorrect PCIe Option ROM settings, preventing them from booting to many PCIe based devices

(Including but not limited to RAID Controller / Serial-Attached SCSI (SAS) Host Bus Adapter

(HBA), Modular LAN on Motherboard (MLOM) or other networking cards or HBAs. The instructions

below will assist you in resolveing customers impacted by this.

Potentially Impacted Systems (~11000 servers):

C220 M4: Systems shipped between Feb 14th and Mar 28th

C240 M4: Systems shipped between Feb 14th and Mar 28th

Customer Visibility/Impact:

Customers are unable to boot from any PCIe Slot based device, as the "All PCIe Slots

OptionROM" flag has been disabled. Customers will need to toggle this BIOS token, and can do

so using any of the workaround methods mentioned below.

Work-Around Options:

Work-Around #1 (Recommended):

shown below.

Page 1 The intent of this document is to address the manufacturing issue related to the Peripheral Component Interconnect Express (PCIe) Option ROM settings as seen on some Cisco C220 M4 and C240 M4 servers. A number of the C-Series servers have shipped to customers with the...
Page 2 Set the “All PCIe Slots OptionROM” flag to “enabled”. Save changes and REBOOT the host. Work-Around #2: Connect crash cart / launch vKNM to the system. Power the system on and use the F2 menu to set the “All PCIe Slots OptionROM” flag to ENABLED. Navigate to the Advanced LOM and PCIe Slots Configuration tab, and press ENTER Scroll down and set the "All PCIe Slots OptionROM"...
Page 3 Save changes by pressing F10 and reboot the server. Work-Around #3: NOTE: This work-around assumes that the Cisco IMC is online and the IP is known. This script also uses default IMC credentials of admin/password, so if these have been changed users will need to modify the $pass field as required.
Page 4 steps below were performed on Windows 7. Download the live .iso image here: Live CD Download Universal USB Installer here: http://www.pendrivelinux.com/universal-usb-installer- easy-as-1-2-3/ Launch UUI, and select CentOS as the desired Linux Distribution Point UUI to the .iso downloaded in step 1. Select desired USB drive to install to, and then click “Create”.

C240 m4C220 m4