We will not be held responsible for mechanical failure, system malfunction, unit breakdown or accidents caused by failure to follow the instructions. Revision A: • MUZ-GL12/15NA- , MUZ-GL12/15NAH- and MUY-GL09/12/15NA- have been added. Revision B: • MUZ-GL09NA- and MUZ-GL09NAH- have been added. Revision C: and MUZ-GL09NAH- • MUZ-GL09NA- have been added. Revision D: •...
OUTLINES AND DIMENSIONS Unit: inch MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA REQUIRED SPACE 4 in. (100 mm) or more when front and sides of the unit are clear (GL09/12/15NA) (GL09/12/15NAH) When any 2 sides of left, right...
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MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA Unit: inch MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA REQUIRED SPACE *1 20 in. (500 mm) or more when front and sides of the unit are clear 16-7/16 Air in 1-9/16 Air in Air out 2-holes 13/32 13/16 6-7/8 19-11/16 *2 When any 2 sides of left, right and rear of the unit are clear 33-1/16 3-3/16...
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7-2. PERFORMANCE CURVE Cooling capacity (at Rated frequency) Indoor intake air Wet-bulb temperature( F) Outdoor intake air DB temperature(°F) MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA SHF at rating condition = 0.82 Airflow = 399 CFM Outdoor intake air DB temperature (°F) MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA SHF at rating condition = 0.77...
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Heating capacity (at Rated frequency) Outdoor intake air WB temperature (°F) MUZ-GL09NA MUZ-GL09NAH Airflow = 406 CFM Airflow = 406 CFM Outdoor intake air WB temperature (°F) Outdoor intake air WB temperature (°F) MUZ-GL12NA MUZ-GL12NAH Airflow = 406 CFM Airflow = 406 CFM Outdoor intake air WB temperature (°F)
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MUZ-GL18NA MUZ-GL18NAH Airflow = 646 CFM Airflow = 646 CFM Outdoor intake air WB temperature (°F) Outdoor intake air WB temperature (°F) MUZ-GL24NA MUZ-GL24NAH Airflow = 738 CFM Airflow = 738 CFM Outdoor intake air WB temperature (°F) Outdoor intake air WB temperature (°F) This value of frequency is not the same as the actual frequency in operating.
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7-3. CONDENSING PRESSURE Data are based on the condition of indoor humidity 50 %. Airflow should be set to High speed. MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA (PSIG) (PSIG) (°F) (°F) 100 105 Outdoor ambient temperature Outdoor ambient temperature MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA (PSIG)
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MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA (PSIG) (PSIG) (°F) (°F) 100 105 Outdoor ambient temperature Outdoor ambient temperature MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA (PSIG) (PSIG) 100 105 (°F) 100 105 (°F) 6870 68 70 Outdoor ambient temperature Outdoor ambient temperature OBH733G...
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Data are based on the condition of outdoor humidity 75%. Airflow should be set to High speed. Data are for heating operation without any frost. MUZ-GL09NA - MUZ-GL09NAH - (PSIG) (PSIG) 58Hz 58Hz (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature...
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MUZ-GL15NA MUZ-GL15NAH (PSIG) (PSIG) 58Hz 58Hz (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature MUZ-GL18NA MUZ-GL18NAH (PSIG) (PSIG) 81Hz 81Hz (°F) (°F) Outdoor ambient temperature Outdoor ambient temperature MUZ-GL24NA MUZ-GL24NAH (PSIG) (PSIG) 58Hz 58Hz 75 (°F) 75 (°F) Outdoor ambient temperature Outdoor ambient temperature OBH733G...
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0.022 0.023 0.022 Fan motor current 0.24/0.22 0.25/0.23 0.24/0.22 0.25/0.23 0.24/0.22 MUY- MUY- MUZ-GL09NA - MUZ-GL09NA - GL09NA - GL09NA - Outdoor unit MUZ-GL09NAH - MUZ-GL09NAH - Power supply V, phase, Hz 208/230, 1, 60 208/230, 1, 60 208/230, 1, 60 Input 0.563...
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7-5. CAPACITY AND INPUT CORRECTION BY INVERTER OUTPUT FREQUENCY MUZ-GL09NA - MUZ-GL09NAH- Correction of Cooling capacity Correction of Cooling total input Correction of Heating capacity Correction of Heating total input (Hz) (Hz) (Hz) (Hz) The operational frequency of compressor The operational frequency of compressor...
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MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA MUZ-GL15NA MUZ-GL15NAH Correction of Heating total input Correction of Cooling capacity Correction of Cooling total input Correction of Heating capacity (Hz) (Hz) (Hz) (Hz) The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor The operational frequency of compressor MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA MUZ-GL18NA MUZ-GL18NAH...
ACTUATOR CONTROL MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA 8-1. OUTDOOR FAN MOTOR CONTROL The fan motor turns ON/OFF, interlocking with the compressor. [ON] The fan motor turns ON 5 seconds before the compressor starts up.
TROUBLESHOOTING MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA 10-1. CAUTIONS ON TROUBLESHOOTING 1) Check the power supply voltage. 2) Check the indoor/outdoor connecting wire for miswiring. 1) Before servicing the air conditioner, be sure to turn OFF the main unit first with the remote controller, then after con- firming the horizontal vane is closed, turn off the breaker and/or disconnect the power plug.
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10-2. FAILURE MODE RECALL FUNCTION Outline of the function This air conditioner can memorize the abnormal condition which has occurred once. Even though LED indication listed on the troubleshooting check table (10-3.) disappears, the memorized failure details can be recalled. MSZ-GL18NA MSZ-GL06/09/12/15NA MSZ-GL24NA...
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Operational procedure The outdoor unit might be abnormal. Check if outdoor unit is abnormal according to the following procedures. Make sure that the remote controller is set to the failure mode recall function. 1. Regardless of normal or abnormal condition, 2 short With the remote controller headed towards the indoor unit, press TOO beeps are emitted as the signal is received.
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NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (10-3.). The upper lamp of the Indoor/outdoor Outdoor unit OPERATION Abnormal point LED indication unit failure Condition Remedy failure mode INDICATOR (Failure mode/protection) (Outdoor P.C. board) mode recall recall function lamp...
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NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (10-3.). The upper lamp of the Indoor/outdoor Outdoor unit OPERATION Abnormal point LED indication unit failure Condition Remedy failure mode INDICATOR (Failure mode/protection) (Outdoor P.C. board) mode recall recall function lamp...
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10-3. TROUBLESHOOTING CHECK TABLE Abnormal point/ Symptom LED indication Condition Remedy Condition Outdoor unit 1-time blink every Outdoor power sys- Overcurrent protection cut-out operates 3 consecutive times • Reconnect connector of compres- does not op- 2.5 seconds within 1 minute after the compressor gets started. sor.
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Abnormal point/ Symptom LED indication Condition Remedy Condition Outdoor unit 1-time blink Frequency drop by MUZ-GL09/12/15/18 When the input current exceeds ap- The unit is normal, but check the operates. 2.5 seconds OFF current protection MUY-GL09/12/15/18 proximately 10.5A, compressor fre- following.
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10-4. TROUBLE CRITERION OF MAIN PARTS MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA Part name Check method and criterion Figure Measure the resistance with a tester. Defrost thermistor (RT61) (MUZ) Refer to 10-6. “Test point diagram and voltage”, 1. “Inverter P.C. board”, Fin temperature for the chart of thermistor.
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10-5. TROUBLESHOOTING FLOW Disconnect the connector between the compressor and the power module (IC700) (MUZ-GL09/12/15/18, MUY-GL09/12/15/18)/IGBT module (IC700) (MUZ- GL24, MUY-GL24). Check the voltage between terminals. See 10-5. “Check of open phase”. Are the voltages balanced? Replace the inverter P.C. board. Check the compressor.
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MUZ-GL09/12/15/18, MUY-GL09/12/15/18)/ IGBT module (IC700) (MUZ-GL24, MUY-GL24), and measure the resistance between the compressor terminals. <<Measurement point>> At 3 points BLK-WHT Measure the resistance between the lead wires at 3 points. BLK-RED WHT-RED <<Judgement>> Refer to 10-4. NOTE: Be sure to zero the ohmmeter before measurement. <<Judgement>>...
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Disconnect the connector of thermistor in the inverter P.C. board (see below table), and measure the resistance of thermistor. Replace the thermistor except RT64. Is the resistance of thermistor normal? When RT64 is abnormal, replace the inverter P.C. (Refer to 10-6.1.) board.
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(MUZ) MUZ-GL09/12/15/18NA MUZ-GL09/12/15/18NAH First of all, measure the resistance of R.V. coil to check if the coil is defective. Refer to 10-4. In case CN721 is disconnected or R.V. coil is open, voltage is generated between the terminal pins of the connector although no signal is being transmitted to R.V.
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Check the connection between the connector CN931 and CN932. Disconnect the connectors CN931 and CN932 from the inverter P.C. board. Is the resistance between each ter- minal of outdoor fan motor normal? (Refer to 10-4.) Disconnect CN932 from the inverter P.C. board, and turn on the power supply.
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Disconnect the connector between the compressor and the power module (IC700) (MUZ-GL09/12/15/18, MUY- GL09/12/15/18)/IGBT module (IC700) (MUZ-GL24, MUY-GL24). Rectify indoor/outdoor Turn ON power supply and press connecting wire. EMERGENCY OPERATION switch. Replace the indoor Does the upper lamp of the Is there voltage 208/230 V AC OPERATION INDICATOR lamp on between the indoor terminal...
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MSZ-GL06/09/12/15NA MSZ-GL18NA MSZ-GL24NA MSY-GL18NA MSY-GL09/12/15NA MSY-GL24NA Turn ON the power supply. <Preparation of the remote controller> While pressing both OPERATION SELECT button and TOO COOL button on the remote controller at the same time, press RESET button. First, release RESET button. Hold down the other 2 buttons for another 3 seconds.
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Check the outdoor fan motor. (Refer to 10-5. .) Is the fuse (F901) blown on the in- verter P.C. board? Check the connection of the connectors (CN931, CN932) of the outdoor fan motor. If the connection is poor, make it correct. Operate the outdoor unit by starting EMERGENCY OPERATION.
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MUZ-GL09/12/15NA Turn OFF the power supply. MUZ-GL09/12/15NAH Is there rated voltage in the power supply? Check the power supply. MUY-GL09/12/15NA Turn ON the power supply. Is there rated voltage between the outdoor terminal block S1 and S2? Check the wiring. Press EMERGENCY OPERATION switch once.
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MUZ-GL18/24NA MUZ-GL18/24NAH Turn OFF the power supply. MUY-GL18/24NA Is there rated voltage in the power supply? Check the power supply. Turn ON the power supply. Is there rated voltage between outdoor terminal block S1 and S2? Check the wiring. Press EMERGENCY OPERATION switch once. Does the OPERATION INDICATOR lamp light unit>...
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(MUZ-GL•NAH) MUZ-GL09/12/15/18/24NAH Check the following points before checking electric continuity. 1. Does the resistance of ambient temperature thermistor have the characteristics? Refer to 10-6.1. 2. Is the resistance of defrost heater normal? Refer to 10-4. 3. Does the heater protector remain conducted (not open)? 4.
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Is the unit grounded? Ground the unit. Is the distance between the antennas Extend the distance between the antennas and and the indoor unit within 9.91 ft. (3m), the indoor unit, and/or the antennas and the or is the distance between the antennas outdoor unit.
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10-6. TEST POINT DIAGRAM AND VOLTAGE MUZ-GL09NA - MUZ-GL12/15NA - MUZ-GL09NAH- MUZ-GL12/15NAH- MUY-GL09/12/15NA- Smoothing R.V.coil/21S4 Heater connector capacitor (C63) (CN721) (CN722) (MUZ) Smoothing Smoothing DB61 (MUZ-GL09/ capacitor (C62) capacitor (C61) 208/230 V AC 260 - 370 V DC 12/15NAH) Fuse (F701)
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MUZ-GL09/12/15NA - MUZ-GL09/12/15NAH - MUY-GL09/12/15NA- R.V.coil Smoothing Smoothing DB61 (CN721) capacitor (C62) capacitor (C61) 260 - 370 V DC 115 V AC Fuse (F801) Fuse (F701) 115 V AC T3.15AL250V T3.15AL250V Output to drive compressor (LDU, LDV, LDW) Fuse (F901) T3.15AL250V Output to drive outdoor...
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MUZ-GL18NA MUZ-GL18NAH R.V.coil/21S4 Smoothing MUY-GL18NA (CN721) capacitor (C63) Smoothing (MUZ) Smoothing capacitor Heater connector 208/230 V AC DB61 (CN722) capacitor (C62) (C61) 260 - 370 V DC (MUZ-GL18NAH) Fuse (F701) Fuse (F801) 208/230 V AC T3.15AL250V T3.15AL250V Fuse (F901) T3.15AL250V Output to drive outdoor fan motor...
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MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA Fuse (F601) T3.15AL250V R.V. coil/21S4 (CN602) 208/230 V AC (MUZ) Heater connector (CN601) (MUZ-GL24NAH) Signal of out- door fan motor (CN931) Expansion valve/LEV (CN724) Defrost thermistor /RT61 (CN671) (MUZ) Fuse (F901) Discharge temperature T3.15AL250V thermistor/RT62 (CN671) Output to Outdoor heat exchanger drive outdoor temperature thermistor...
Pull the terminal while pull out the terminal pushing the locking slowly. Locking lever lever. Connector 11-1. MUZ-GL09NA MUZ-GL09NAH MUY-GL09NA MUZ-GL12NA MUZ-GL12NAH MUY-GL12NA MUZ-GL15NA MUZ-GL15NAH MUY-GL15NA NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS/FIGURES Photo 1 Screws of Back (1) Remove the screw fixing the service panel.
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OPERATING PROCEDURE PHOTOS/FIGURES Screws of the Screw of the Photo 4 Photo 5 conduit cover conduit plate Photo 6 (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following *U2 model does not Screws of the heat sink connectors:...
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 8 Screw of the R.V. coil (MUZ) (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following con- nectors: <Inverter P.C. board> CN641 (Defrost thermistor (MUZ) and discharge temperature thermistor) CN643 (Ambient temperature thermistor) CN644 (Outdoor heat exchanger temperature thermistor)
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 10 Screws of the outdoor fan motor (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the following connectors: <Inverter P.C. board> CN931, CN932 (Fan motor) (3) Remove the propeller fan nut. (4) Remove the propeller fan. (5) Remove the screws fixing the fan motor.
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11-2. MUZ-GL18NA MUZ-GL18NAH MUY-GL18NA NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS/FIGURES Photo 1 (1) Remove the screws of the service panel. (2) Remove the screws of the top panel. Screws of the top panel (3) Remove the screw of the valve cover. (4) Remove the service panel.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 5 Screws of the terminal (1) Remove the cabinet and panels. (Refer to section 1.) Screw of the heat sink block support and the (2) Disconnect the lead wire to the reactor and the following con- support and the separator back panel nectors:...
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OPERATING PROCEDURE PHOTOS/FIGURES Outdoor heat Photo 8 exchanger tempera- Ambient tem- ture thermistor perature thermistor thermistor (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following connectors: <Inverter P.C. board> CN641 (Defrost thermistor (MUZ) and discharge tempera- ture thermistor) CN643 (Ambient temperature thermistor)
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11-3. MUZ-GL24NA MUZ-GL24NAH MUY-GL24NA NOTE: Turn OFF the power supply before disassembly. OPERATING PROCEDURE PHOTOS/FIGURES Photo 1 (1) Remove the screws of the service panel. (2) Remove the screws of the top panel. Screws of the top panel (3) Remove the screw of the valve cover. (4) Remove the service panel.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 5 Screw of the relay panel Screws of the (1) Remove the cabinet and panels. (Refer to section 1.) P.B. support Inverter P.C. (2) Disconnect the lead wire to the reactor and the following con- Ground wires board nectors: <Inverter P.C.
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OPERATING PROCEDURE PHOTOS/FIGURES Photo 7 Ambient temperature Outdoor heat exchanger thermistor temperature thermistor thermistor (1) Remove the cabinet and panels. (Refer to section 1.) (2) Disconnect the lead wire to the reactor and the following connectors: <Inverter P.C. board> CN671 (Defrost thermistor (MUZ), discharge temperature thermistor and outdoor heat exchanger temperature thermistor) CN672 (Ambient temperature thermistor)