Page 1 Notice Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics. Therefore, when you view the document, fonts may be substituted and your individual printer may not have the capability to print the document correctly.
Page 3 EATURES AND PECIFICATIONS ANUAL I N T - 1 0 7 2 ( I P K I I ) O C U M E N T E V I S I O N E L E A S E 1 0 0 0 )
Page 5 NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features at any time without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions, Inc. and shall not be reproduced without prior written approval of NEC Unified Solutions, Inc.
Page 7 The Electra Elite IPK II system provides the customer needs today, and as business expands the system can be expanded to grow as well. The Electra Elite IPK II system has a set of manuals that provide all the information necessary to install and support the system. This preface describes these manuals.
Page 8 Document Revision 1 Electra Elite IPK II Electra Elite IPK II Programming Manual This manual provides instructions for programming the Electra Elite IPK II system using a Multiline Terminal or PC.
Page 9: Table Of Contents
TABLE OF CONTENTS ___________________________________________________________________________________ Chapter 1 Introduction Section 1 General Information ..................1-1 Section 2 Multiline Terminals used with the System ............. 1-1 Chapter 2 Features Section 1 About This Chapter ..................2-1 Section 2 Important Notes .................... 2-2 Section 3 IPK to IPK II Feature Comparison List ............
Page 10 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ Battery Backup – System Memory ............2-83 Battery Backup – System Power ............2-85 Call Appearance (CAP) Keys ............... 2-87 Call Arrival (CAR) Keys ................ 2-91 Call Duration Timer ................2-97 Call Forwarding ..................2-99 Call Forwarding/Do Not Disturb Override ...........
Page 11 Electra Elite IPK II Document Revision 1 ___________________________________________________________________________________ Data Line Security ................2-245 Delayed Ringing ................. 2-247 Department Calling ................2-251 Department Step Calling ..............2-261 Dialing Number Preview ..............2-263 Dial Pad Confirmation Tone ............... 2-265 Dial Tone Detection ................2-267 Digital Voice Mail ................
Page 12 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ Flash ....................2-403 Flexible System Numbering ............... 2-407 Flexible Timeouts ................2-411 Forced Trunk Disconnect ..............2-415 Group Call Pickup ................2-419 Group Listen ..................2-423 Handset Mute ..................2-425 Handsfree and Monitor ............... 2-427 Handsfree Answerback/Forced Intercom Ringing ......
Page 13 Electra Elite IPK II Document Revision 1 ___________________________________________________________________________________ Long Conversation Cutoff ..............2-561 Meet Me Conference ................2-563 Meet Me Paging ................. 2-567 Meet Me Paging Transfer ..............2-571 Memo Dial ..................2-575 Message Waiting ................2-579 Microphone Cutoff ................2-585 Multiline Conference Bridge ...............
Page 14 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ Redial Key ..................2-691 Remote (System) Upgrade ..............2-693 Repeat Redial ..................2-697 Resident System Program ..............2-701 Reverse Voice Over ................2-703 Ring Groups ..................2-707 Ringdown Extension, Internal/External ..........2-711 Room Monitor ..................
Page 15 Electra Elite IPK II Document Revision 1 ___________________________________________________________________________________ Tone Override ..................2-833 Traffic Reports ..................2-837 Transfer ....................2-841 Trunk Group Routing ................2-851 Trunk Groups ..................2-855 Trunk Queuing/Camp-On ..............2-859 Unified Messaging ................2-863 Uniform Call Distribution (UCD) ............2-873 Uniform Numbering Network ..............
Page 16 Document Revision 1 Electra Elite IPK II ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ viii Table of Contents...
Page 17 LIST OF TABLES ___________________________________________________________________________________ Table 2-1 Keys for Entering Names ................2-155 Table 2-2 Class of Service Options (Administrator Level), Program 20-07 ....2-181 Table 2-3 Class of Service Options (Outgoing Call Service), Program 20-08 ....2-183 Table 2-4 Class of Service Options (Incoming Call Service), Program 20-09 ....2-185 Table 2-5 Class of Service Options (Answer Service), Program 20-10 ......
Page 18 Table 2-29 Maximum System Capacities for Application Interface ETUs ....... 2-897 Table 2-30 KSU Power-Based Calculator Chart ............. 2-898 Table 2-31 Electra Elite IPK II VoIP Specifications ............2-935 Table 2-32 Voice Prompting Messages ................2-946 ___________________________________________________________________________________ List of Tables...
Page 19: Chapter 1 Introduction
Electra Elite IPK II (DTH telephones), D Series i (DTR telephones), term term IPK (ITH Telephones), Electra Elite (DTU telephones), and D Series E (DTP telephones) can be used with the Electra Elite IPK II system. ULTILINE ERMINALS USED WITH THE YSTEM...
Page 20 Document Revision 1 Electra Elite IPK II Electra Elite IPK II Terminal Feature Access, Single On/Off, or One-Touch Keys Keys are designated Feature Access, Single On/Off, or One-Touch throughout this manual. The keys operate much the same, but various limitations imposed on each type are described below.
Page 21 LED to indicate incoming calls or messages, and an outgoing only Analog SLT Port [AD(A)-R] is also available. The Electra Elite IPK II Single Line Terminals are offered in two variations (DTR- 1-1 and DTR-1HM-1). Both terminals come in black or white. Both have DTMF and Pulse Dialing compatibility, and offer Flash and Redial key functionality.
Page 22 Document Revision 1 Electra Elite IPK II Line sizes include 8-line and 16-line. Speakerphone with full-duplex handsfree operation and headset jack is standard. Terminals are compatible with AD(A)-2R and PS(A)-R. term Electra Elite and D Series E Terminals term The Electra Elite Terminals (DTU telephones) and D...
Page 23: Chapter 2 Features
HAPTER ECTION This chapter provides an alphabetical listing of the features that are available with the Electra Elite IPK II system. Each feature provides the following information: Description – briefly describes the feature and how it is use. Conditions – provides special operating conditions (if any) that need to be considered with using the feature.
Page 24: Important Notes
Document Revision 1 Electra Elite IPK II MPORTANT OTES ECTION Simplifying Multiline Terminal Operation with One-Touch Keys... A multiline terminal user can access many features through Service Codes (e.g., Service Code 629 leaves a Message Waiting for a co-worker). To streamline the operation of their telephone, a multiline terminal user can store these codes under One-Touch Keys.
Page 25 IPK II F EATURE OMPARISON ECTION The following table provides a cross-reference between the Electra Elite IPK and the Electra Elite IPK II features. IPK Feature Name IPK II Feature Name Account Code – Forced/Verified/Unverified Account Code – Forced/Verified/Unverified Account Code Entry...
Page 26 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name Automatic Trunk-to-Trunk Transfer Call Forwarding, Off-Premise Background Music – Multiline Speaker Background Music Background Music Over External Speakers Background Music Barge-In Barge In Battery Backup – System Memory Battery Backup –...
Page 27 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Computer Telephony Integration (CTI) TAPI Compatibility Computer Telephony Integration (CTI) Applications Consecutive Speed Dial Speed Dial – System/Group/Station Cordless Telephone Connection Cordless Telephone Connection Customized Message...
Page 28 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name E&M Tie Lines (4-Wire) Multiple Trunk Types Elapsed Call Time Call Duration Timer Electra Elite IPK Terminals Electra Elite IPK Terminals Electra Elite Terminal Migration Electra Elite Terminal Migration...
Page 29 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Headset Connection (Built-In) Headset Operation Hold With Recall (Exclusive and Non-Exclusive) Hold Hot Key Pad Not Supported Hot Line Hotline Howler Tone Service Howler Tone Service...
Page 30 Document Revision 1 Electra Elite IPK II IPK Feature Name IPK II Feature Name Music on Hold Music on Hold NEC Elite PC Assistant IPK II - PC Assistant Nesting Dial Not Supported Night Call Pickup Night Service Night Chime...
Page 31 Electra Elite IPK II Document Revision 1 IPK Feature Name IPK II Feature Name Scrolling Directories Directory Dialing Secondary Incoming Extension Secondary Incoming Extension Seized Trunk Name/Number Display Name Storing Simplified Call Distribution Department Calling Single Line Telephone Access Single Line Telephones, Analog 500/2500 Sets...
Page 32: Features
Voice Over Split Voice Over Voice Prompt Voice Response System (VRS) Wireless Not Supported Wireless - DECT Wireless – DECT EATURES ECTION The remainder of this document provides the features for the Electra Elite IPK II system. 2 - 10 Features...
Page 33: Account Code Entry
Account Code Entry Description Account Codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls. Optional Account Codes allow a user to enter an Account Code while placing a trunk call or anytime while on a call. The system does not require the user to enter the optional account code.
Page 34 Document Revision 1 Electra Elite IPK II If the system has Account Codes disabled, the digits dialed (e.g., 1 234 ) appear on the SMDR report as part of the number dialed. Do not use an asterisk within a PBX access code when using Account Codes. Otherwise, after the , the trunk will stop sending digits to the central office.
Page 35 Electra Elite IPK II Document Revision 1 Related Features Abbreviated Dialing Automatic Route Selection (ARS) One-Touch Calling PBX Compatibility Station Message Detail Recording Programming 14-01-11 Basic Trunk Data Setup - Account Code Enable (1) or disable (0) Account Codes for each trunk.
Page 36 Document Revision 1 Electra Elite IPK II Operation To enter an Account Code any time while on a trunk call: The outside caller cannot hear the Account Code digits you enter. You can use this procedure if your system has Optional Account Codes enabled. You may also be able to use this procedure for incoming calls.
Page 37 Electra Elite IPK II Document Revision 1 Dial the number you want to call. If you hear “stutter dial tone after dialing the number, ARS is requesting that you enter an Automatic Route Selection Authorization Code. Refer to Automatic Route Selection on page 2-65 for more information.
Page 38 Document Revision 1 Electra Elite IPK II To enter an Account Code at a single line telephone: Access trunk for outside call. You can access a trunk by dialing a code. Refer to Central Office Calls, Placing for more information.
Page 39 Electra Elite IPK II Document Revision 1 Account Code – Forced/Verified/Unverified Description Account Codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls. The system has two types of Forced Account Codes: Forced Account Codes Forced Account Codes require an extension user to enter an Account Code every time they place a trunk call.
Page 40 Document Revision 1 Electra Elite IPK II Verified Account Codes With Verified Account Codes, the system compares the Account Code the user dials to a list of up to 2000 pre-programmed codes. If the Account Code is in the list, the call goes through. If the code dialed is not in the list, the system prevents the call.
Page 41 Electra Elite IPK II Document Revision 1 Conditions If a user enters a code that exceeds the 16 digit limit, the system ignores the Account Code entry. ∗ ∗ If the system has Account Codes disabled, the digits dialed (e.g.,...
Page 42 Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) PBX Compatibility Speed Dial – System/Group/Station Station Message Detail Recording Programming 14-01-11 Basic Trunk Data Setup - Account Code Enable (1) or disable (0) Forced Account Codes for each trunk.
Page 43 Electra Elite IPK II Document Revision 1 35-05-03 Account Code Setup - Account Codes for Incoming Calls For each Class of Service (1~15), enter 1 in this option to enable Account Codes for incoming calls. Enter 0 to disable Account Codes for incoming calls. If disabled, any codes you enter dial out on the connected trunk.
Page 44: Account Code - Forced/Verified/Unverified
Document Revision 1 Electra Elite IPK II Access trunk for outside call. You can access a trunk by pressing a line key or dialing a code. Refer to Central Office Calls, Placing on page 2-171 for more information. Dial - OR - Press your Account Code key (PGM 15-07-01 or SC 751: code 50).
Page 45 Electra Elite IPK II Document Revision 1 To enter an Account Code for an incoming call: This procedure is not available for single line telephones. Answer incoming call. If Account Codes for Incoming Calls is disabled, the following steps will dial digits out onto the connected trunk.
Page 46 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 24 Account Code – Forced/Verified/Unverified...
Page 47: Alarm
Electra Elite IPK II Document Revision 1 Alarm Description Alarm lets any station extension work like an Alarm clock. An extension user can have Alarm remind them of a meeting or an appointment. There are two types of Alarms: Alarm 1 (sounds only once at the preset time)
Page 48 Document Revision 1 Electra Elite IPK II Programming 20-01-06 System Options - Alarm Duration Set the duration of the Alarm signal (0~64800 seconds). Operation To set the alarm: At the multiline terminal, press the Speaker key. - OR - At the single line telephone, lift the handset.
Page 49 Electra Elite IPK II Document Revision 1 To cancel an alarm: At the multiline terminal, press the Speaker key. - OR - At the single line telephone, lift the handset. Dial 727. Dial alarm type (1 or 2). Dial 9999.
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Page 51: Alphanumeric Display
Electra Elite IPK II Document Revision 1 Alphanumeric Display Description Multibutton display telephones have a 3-line, 24 character per line alphanumeric display that provides various feature status messages. These messages help the display telephone user process calls, identify callers and customize features.
Page 52 Document Revision 1 Electra Elite IPK II Related Features Clock/Calendar Display Detail Status Display on Multi-Telephone Intercom Abandoned Call Display Selectable Display Messaging Programming 11-11-13 Service Code Setup (for Setup/Entry Operation) If needed, redefine the service code used to select the language for display multiline terminals (default: 678).
Page 53: Analog Communications Interface (Aci)
The PGD(2)-U10 ADP relay associated with the port closes when the call goes through. For Music on Hold, connect the music source to the PGD(2)-U10 ADP module. Connect the music source control leads to the CTL (control relay) jack. Refer to the Electra Elite IPK II Hardware Manual for additional details.
Page 54 Document Revision 1 Electra Elite IPK II Auxiliary Device Control The PGD(2)-U10 ADP can control a customer-provided tape recorder. When an extension user dials the ACI analog port extension number, they can automatically start the recorder and activate the record function.
Page 55 Department Group options to PGD(2)-U10 ADP software ports, not physical ports. During installation, you connect equipment to the jacks on the PGD(2)-U10 ADP that correspond to the software port. Refer to the Electra Elite IPK II System Hardware Manual for installation details. Conditions ACD agents who are logged on can be recorded.
Page 56 Document Revision 1 Electra Elite IPK II The devices connected to the PGD(2)-U10 ADP must be compatible with the specifications below. Refer to the Electra Elite IPK II System Hardware Manual for installation details. PGD(2)-U10 ADP /ACI Interface Specifications Relay Contacts...
Page 57 Electra Elite IPK II Document Revision 1 Related Features Automatic Call Distribution (ACD) Background Music Hotline One-Touch Calling Paging, External Programming 10-07-01 Conversation Record Circuits Assign the number of conversation record circuits. 11-06-01 ACI Extension Numbering Assign extension numbers to ACI software ports. Select a number outside of the normal extension number range.
Page 58 Document Revision 1 Electra Elite IPK II 14-09-04 Conversation Recording Destination for Trunks - ACI Automatic Recording for Outgoing Call Determine whether a trunk should be automatically recorded when an outgoing call is received. 0 = Off 1 = On...
Page 59 Electra Elite IPK II Document Revision 1 Operation To call an ACI software port: Press the idle Speaker key. Dial ACI software port extension number. - OR - Dial ACI Department Group extension number. - OR - Press the One-Touch Key for ACI extension or Department Group.
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Page 61: Ancillary Device Connection
This feature enhances peripheral device objectives. An Electra Elite IPK II multiline terminal user can accomplish this by using the AP(R)-R Unit (Analog Port Adapter with Ringer) or AP(A)-A Unit (Analog Port Adapter without Ringer) for analog telephone devices, or installing the AD(A)-R Unit to connect devices such as tape recorders.
Page 62 Document Revision 1 Electra Elite IPK II Default Settings None Related Features Electra Elite IPK Terminals Electra Elite Terminal Migration Programming 15-03-01 SLT Signaling Type 15-03-04 Flashing Operation Depends on the connected ancillary device. 2 - 40 Ancillary Device Connection...
Page 63: Answer Hold
Electra Elite IPK II Document Revision 1 Answer Hold Description Answer Hold allows a multiline terminal user to press the flashing Answer key to answer an incoming ringing call or and Camp-on call. When the multiline terminal user is already answering a call, the first call is automatically placed on hold, depending on the user’s setting in Program 15-02-06.
Page 64 Document Revision 1 Electra Elite IPK II Related Features Answer Key Central Office Calls, Answering Programming 15-02-06 Hold Key Operating Mode 0 = Normal Hold 1 = Exclusive Hold 15-07 Programmable Function Keys ∗ 04 = Park Group Key 11-12-32 Answer Park ∗...
Page 65: Answer Key
Electra Elite IPK II Document Revision 1 Answer Key Description Multiline Terminals have an Answer key with an LED that flashes when the Multiline Terminal user receives an incoming CO/PBX, Tie/DID transfer, or CO/PBX transfer call. When multiple calls are received, the Answer key is used to pick up calls.
Page 66 Document Revision 1 Electra Elite IPK II Related Features Answer Hold Programming 22-02-01 Incoming Call Trunk Setup Assign the incoming trunk type for each trunk. 22-04-01 Incoming Extension Ring Group Assignment Assign extensions to Ring Groups. 22-05-01 Incoming Trunk Ring Group Assignment Assign trunks to incoming Ring Groups.
Page 67: Attendant Call Queuing
Electra Elite IPK II Document Revision 1 Attendant Call Queuing Description Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone. This helps minimize call congestion in systems that use the attendant as the overflow destination for unanswered calls.
Page 68 Document Revision 1 Electra Elite IPK II Related Features Call Forwarding Programming 20-17-01 Operator’s Extension Assign the operator (attendant’s) extension. 24-02-01 System Options for Transfer - Busy Transfer Prevent (0) or allow (1) extensions to transfer calls to an attendant that has more than 32 calls in queue.
Page 69: Automatic Call Distribution (Acd)
Electra Elite IPK II Document Revision 1 Automatic Call Distribution (ACD) Description Automatic Call Distribution (ACD) uniformly distributes calls among agents of a programmed ACD Group. When a call rings into an ACD Group, the system automatically routes the call to the agent that has been idle the longest.
Page 70 Document Revision 1 Electra Elite IPK II wait, you can have them hear another announcement (called the 2nd Announcement) such as, “Your business is important to us. Your call will be automatically answered by the first available agent. Please stay on the line.” If all the ACD Group’s agents still are unavailable, the call can automatically overflow to another ACD Group or the Voice Mail.
Page 71 Electra Elite IPK II Document Revision 1 E x a m p l e : With this example, ACD will work as follows: Example 1: Log In with AIC 789 During Mode Pattern 1, ACD agents will belong to ACD groups 1, 2, and 16 at the same time.
Page 72 Document Revision 1 Electra Elite IPK II Multiple extensions (up to the maximum capacity of the extension) can log-in with one AIC. For example, even if ACD agent “A” logs in extension 350 with AIC 789, ACD agent “B” can also log in to extension 351 with the same AIC 789 at the same time.
Page 73 Electra Elite IPK II Document Revision 1 Incoming Call Routing Incoming trunk calls can automatically route to specific ACD Groups. These types of calls ring directly into the ACD Group without being transferred by a co-worker or the Automated Attendant.
Page 74 Document Revision 1 Electra Elite IPK II Supervisor, ACD System You can designate an extension as an ACD System Supervisor. Once assigned as an ACD System Supervisor, the user can: Take the all the system’s ACD Groups out of service simultaneously.
Page 75 Electra Elite IPK II Document Revision 1 BLF For ACD Agents Busy Double Wink Off Making an Emergency Call Wink Off Logged off or not installed Double Wink On Logged on BLF For Co-Workers That Are Not ACD Agents When the key is . . .
Page 76 Document Revision 1 Electra Elite IPK II For each ACD Group, you can set the following conditions: The number of trunks that can wait in queue before the Queue Status Display occurs. How often the time in queue portion of the display reoccurs (see the Queue Status display Timing illustration below).
Page 77 Electra Elite IPK II Document Revision 1 Available in Program Available in Program Feature 41-15-01~02 41-20-01~05 Alarm Alarm Send Time Program 41-15-02 determines the length/ Interval Time of interval of the alarm. Queue Status Display Class of Service Timing of alarm and...
Page 78 LOGIN status, however an agent may still log in. Conversation Recording is programmed on a system-wide basis - it is not ACD feature-specific. Refer to the Electra Elite IPK II ACD Manual for additional information. Default Setting Refer to the Electra Elite IPK II ACD Manual.
Page 79 Document Revision 1 Voice Mail Programming Refer to the Electra Elite IPK II ACD Manual for complete programming information. Operation Using the Headset with Automatic Answer for ACD Agents: With the multiline terminal in an idle state, press the Feature key.
Page 80 Document Revision 1 Electra Elite IPK II AIC Agent Log In To log in: Multiline Terminal Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752: 1 0). - OR - Press the Speaker key and dial the AIC Log In service code (Program 11-13-08).
Page 81 Electra Elite IPK II Document Revision 1 Multiple Agent Log In To log in: Multiline Terminal After already being logged in: Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752: 1 0). Dial 0 to cancel the log out option.
Page 82 Document Revision 1 Electra Elite IPK II Queue Status Display When Logged Into ACD Group With an idle multiline terminal, press the Queue Status Display Programmable Function Key (Code: 1 9). The display indicates the number of calls in queue, the trunk name, and the length of time the call has been waiting.
Page 83 Electra Elite IPK II Document Revision 1 To cancel the manual Rest Mode: Multiline Terminal Press the ACD Rest Mode key (PGM 15-07-01 or SC 752: 1 3). The ACD Rest Mode key light goes off. Single Line Telephone Lift the handset.
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Page 85: Automatic Release
Electra Elite IPK II Document Revision 1 Automatic Release Description Automatic Release drops the line circuit when an outside party abandons the call. For this feature to work with Loop Start Trunks, the CO/PBX providing the outside line must provide a timed disconnect signal.
Page 86 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Answering Central Office Calls, Placing Programming 14-02-09 Busy Tone Detection 0 = Disable (Default) 1 = Enable 14-02-14 Analog Trunk Data Setup - Loop Start/Ground Start 0 = Loop Start (Default)
Page 87: Automatic Route Selection
The ARS feature can add or delete digits and route calls according to pre-determined levels. When Electra Elite IPK II systems are networked together by Tie lines or K-CCIS, the networked systems can be called by a system number and a user’s extension number, just an extension number, or by using a trunk access code.
Page 88 Document Revision 1 Electra Elite IPK II Time of Day Selection For routing purposes, ARS provides ten different day selections (called Time Schedule Patterns). Each Time Schedule Pattern can provide up to 20 time intervals which are assigned to one of the eight day/night modes.
Page 89 Electra Elite IPK II Document Revision 1 Conditions Do not use ARS behind a Centrex/PBX. ARS is intended for areas that use the North American Number Plan (NANP). Line keys, Call Appearance (CAP) Keys, outgoing trunk group keys, dialing 704 + trunk group, dialing +trunk number, and abbreviated dial numbers assigned to a certain trunk group can all be used to by-pass ARS.
Page 90 Document Revision 1 Electra Elite IPK II Related Features Speed Dial - System/Group/Station Central Office Calls, Placing Dial Tone Detection E-911 Compatibility Code Restriction Trunk Group Routing Trunk Queuing/Camp On Programming 11-01-01 System Numbering Set the system’s internal (Intercom) numbering plan. The numbering plan assigns the first and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as service codes and trunk codes.
Page 91 Electra Elite IPK II Document Revision 1 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-08-17 Class of Service Options (Outgoing Call Service), ARS Override of Trunk Access Map Enable (1) or disable (0) an extension’s ability to override the trunk access map programming (Program 14-07-01 and 15-06-01) for outgoing calls.
Page 92 Document Revision 1 Electra Elite IPK II 26-02-03 Dial Analysis Table for ARS - Additional Data / Service Number For each Dial Analysis Table (1~200), if Service Type 1 was selected in Program 26-02-02, enter the trunk group number (0~100, 0 = No Route).
Page 93 Electra Elite IPK II Document Revision 1 44-01-01 System Options for ARS/F-Route Select whether the ARS/F-Route feature should use the time schedule (0=not used, 1=used). If this option is set to ‘0’, the F-Route table selected is determined only by the digits dialed without any relation to the day or time of the call.
Page 94 Document Revision 1 Electra Elite IPK II 44-04-01 ARS/F-Route Selection for Time Schedule Assign each ARS/F-Route Selection number (1~500) to an ARS/F-Route table number for each ARS/F-Route time mode. There are eight time modes for ARS/F-Route Access. 44-05-01 ARS/F-Route Table - Trunk Group Number For each ARS/F-Route table (1~500) assign a priority number (1~4) and enter the trunk number to be used.
Page 95 Electra Elite IPK II Document Revision 1 44-06-01 Additional Dial Table If an Additional Dial Number Table is entered in Program 44-05-03, define the additional dial table (1~1000) to add digits in front of the dialed ARS/F-Route number (24 digits max: 1-9, 0 Pause).
Page 96 Document Revision 1 Electra Elite IPK II Operation To place a call using ARS: At the multiline terminal, press idle Speaker key. - OR - At the single line telephone, lift the handset. You will hear normal Intercom dial tone.
Page 97: Background Music
Background Music Description Background Music (BGM) sends music from a customer -provided music source to the speakers of the Multiline Telephone when the station is idle. Conditions An ACI (PGD(2)-U10 ADP) port must be used as an alternate External Music on Hold source when different External MOH and BGM source is required.
Page 98 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) Externally provided Music Source. PGD(2)-U10 ADP if different external MOH and BGM sources are required. Related Features Music on Hold Programming 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension.
Page 99: Barge-In
Electra Elite IPK II Document Revision 1 Barge-In Description Barge-In permits an extension user to break into another extension user’s established call, including Conference calls. This sets up a Conference-type conversation between the intruding extension and the parties on the initial call. With Barge-In, an extension user can get a message through to a busy co-worker right away.
Page 100 Document Revision 1 Electra Elite IPK II With Program 20-13-10 set to “1”, a call which has been barged into can be placed on Park by the originator of the outside call, but only the outside caller is placed in Park. The extension which barged into the call is dropped.
Page 101 Electra Elite IPK II Document Revision 1 Programming 11-12-08 Service Code Setup (for Service Access) - Barge-In Determine what the service code should be for an internal party to use the Barge-In feature (default = 710). 11-16-02 One-Digit Service Code Setup - Barge-In Use this option to set up Item 02 for single digit Barge-In.
Page 102 Document Revision 1 Electra Elite IPK II 21-01-03 System Options for Outgoing Calls - Trunk Interdigit Time (External) Program how long an extension must wait before using the Barge-In feature can be used on a call (this timer waits until this timer expires before putting a call in a talk state). This timer also affects Voice Over.
Page 103 Electra Elite IPK II Document Revision 1 To Barge-In to a Conference Call: Pick up the handset or press Speaker and dial the service code (default = 710). If the telephone does not have the proper COS, a warning tone is sent. After the user hangs up, the system automatically places a callback to the extension.
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Page 105: Battery Backup - System Memory
Battery Backup – System Memory Description A battery is provided on the CPUII( )-U( ) ETU for the Electra Elite IPK II system to retain System Program Memory when power fails. When fully charged, the battery maintains backup power for approximately seven years.
Page 106 Document Revision 1 Electra Elite IPK II System Availability Terminals Not applicable Required Component(s) None Related Features Battery Backup - System Power Programming 90-03-01 Save Data 1 = Save Data User Service code # # 9 (Default PRG 11-15-03) to save the Caller ID History from working memory to SRAM.
Page 107: Battery Backup - System Power
The B64-U( ) KSU is equipped with batteries for system battery backup. External Battery Back can be connected to the system to provide extended time in the event of commercial power outage. Refer to the Electra Elite IPK II System Hardware Manual for further details.
Page 108 Document Revision 1 Electra Elite IPK II Related Features Battery Backup - System Memory Programming None Operation None 2 - 86 Battery Backup – System Power...
Page 109: Call Appearance (Cap) Keys
Call Appearance (CAP) Keys Description This feature automatically places an outside call on a Call Appearance key when the system is operated as a hybrid (Multifunction) system. These keys can be assigned on any Multiline Terminal or the same key can appear on multiple terminals. This feature allows efficient call handling when numerous CO calls are received and a limited number of CO line key appearances are available.
Page 110 Document Revision 1 Electra Elite IPK II All Flexible Line keys on a multiline terminal can be assigned as CAP keys in System Programming. A conference call involving two outside lines cannot reside on one Call Appearance key. For Call Appearance (CAP) Keys, trunks must be assigned to trunk group 1 or higher (Program 14-05-01).
Page 111 Electra Elite IPK II Document Revision 1 Off-Hook Signaling Programmable Function Keys Secondary Incoming Extension User Programming Ability Virtual Extensions Programming 14-05-01 Trunk Groups Assign trunks to trunk groups (1~100). 15-07-01 Programmable Function Keys ∗ Assign a key as a CAP key (code 8) plus a CAP orbit number (01~64).
Page 112 Document Revision 1 Electra Elite IPK II 24-01-07 System Options for Hold - Extended Park Hold Time Set the Extended Park Hold Time (0~64800 seconds). A call that is parked longer than the programmed interval recalls the extension where it was initially parked.
Page 113: Call Arrival (Car) Keys
Electra Elite IPK II Document Revision 1 Call Arrival (CAR) Keys Description Call Arrival (CAR) Keys are available software extensions available on the Basic and Expanded Port Packages. A Call Arrival Extension assigned to a line key, can appear and ring on an individual station or multiple stations.
Page 114 Document Revision 1 Electra Elite IPK II Related Features Call Queuing Virtual Extensions Programming 11-04-01 Virtual Extension Numbering Virtual Extension Ports (V-Port) = 1~256 Virtual Extension Number = Extension Number 15-01-01 Basic Extension Data Setup - Extension Name Assign the extension name.
Page 115 Electra Elite IPK II Document Revision 1 15-10-01 Incoming Virtual Extension Ring Tone Order Setup Order 1 Pattern 0 = Pattern 1 (default) Order 2 Pattern 1 = Pattern 2 (default) Order 3 Pattern 2 = Pattern 3 (default) Order 4 Pattern 3 = Pattern 4 (default)
Page 116 Document Revision 1 Electra Elite IPK II 23-04-01 Ringing Line Preference for Virtual Extensions Order 1 Stg Group = 0~64 ( 0 by default) Order 2 Stg Group = 0~64 ( 0 by default) Order 3 Stg Group = 0~64 ( 0 by default)
Page 117 Electra Elite IPK II Document Revision 1 Dial the mode number in which the key will delay ring. 1 = Day 1 5 = Day 2 2 = Night 1 6 = Night 2 3 = Midnight 1 7 = Midnight 2...
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Page 119: Call Duration Timer
Electra Elite IPK II Document Revision 1 Call Duration Timer Description Call Duration Timer lets a multiline terminal with a LCD to time their trunk calls on the telephone display. This helps users that must keep track of their time on the telephone. For incoming trunk calls, the Call Timer begins as soon as the user answers the call.
Page 120 Document Revision 1 Electra Elite IPK II 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension. 20-09-06 Class of Service Options (Incoming Call Service) - Incoming Time Information Display If this option is set to “1”, the Incoming Call Time is displayed on the multiline terminals’s LCD while the telephone is ringing.
Page 121: Call Forwarding
Electra Elite IPK II Document Revision 1 Call Forwarding Description Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise number. Call Forwarding ensures that the user’s calls are covered when they are away from their work area.
Page 122 Document Revision 1 Electra Elite IPK II Call Forwards can be chained allowing calls to forward from one extension to the next. Up to 32 extensions can be linked in a call forward chain. Periodic reminder message requires a DSP daughter board for Voice Response System (VRS).
Page 123 Electra Elite IPK II Document Revision 1 System Availability Terminals Any Station and Virtual Extensions Required Component(s) None Related Features Call Forwarding, Off-Premise Call Forwarding with Follow Me Call Forwarding/Do Not Disturb Override Central Office Calls, Answering Department Calling Direct Station Selection...
Page 124 Document Revision 1 Electra Elite IPK II Programming Program Name Defaults Number 11-10-06 Setting the Automatic Forwarding for each Trunk Line 11-10-07 Canceling the Automatic Forwarding for each Trunk Line 11-10-08 Setting the Destination for Automatic Trunk Forwarding 11-10-18 Off-Premise Call Forward by Door Box...
Page 125 Electra Elite IPK II Document Revision 1 20-11-01 Class of Service Options (Hold/Transfer Service) - Call Forward Immediate. In an extension's Class of Service, enable (1) or disable (0) an extension's ability to set Call Forward Immediate. 20-11-02 Class of Service Options (Hold/Transfer Service) - Call Forward Busy In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to set Call...
Page 126 Document Revision 1 Electra Elite IPK II To cancel Call Forward – Immediate at a forwarding station: Pick up the handset or press the Speaker key. Dial the Call Forward - Immediate Service Code (default: 741). - OR - At the multiline terminal only; press the Call Forwarding Programmable Function keys.
Page 127 Electra Elite IPK II Document Revision 1 To set Call Forward – Both Ring at a forwarding station: Pick up the handset or press the Speaker key. Dial the Call Forward - Both Ring Service Code (default: 745). - OR - At the multiline terminal only;...
Page 128 Document Revision 1 Electra Elite IPK II To cancel Call Forward – Follow-Me from the destination station: Pick up the handset or press the Speaker key. Dial the Call Forward - Follow-Me Service Code (default: 746). - OR - At the multiline terminal only; press the Call Forwarding Programmable Function keys.
Page 129 Electra Elite IPK II Document Revision 1 To cancel Call Forward Busy/No Answer for any Extension to Destination: Pick up the handset or press the Speaker key. Dial the Call Forward Busy/No Answer for any Extension to Destination Service Code (default: 793).
Page 130 Document Revision 1 Electra Elite IPK II To cancel Call Forward – Busy/No Answer using a Virtual Extension: Press the idle Virtual Extension key. Dial the Call Forward - Busy/No Answer Service Code (default: 744). Dial 0 (Cancel). Press the Speaker key or hang up.
Page 131: Call Forwarding/Do Not Disturb Override
Electra Elite IPK II Document Revision 1 Call Forwarding/Do Not Disturb Override Description An extension user can override Call Forwarding or Do Not Disturb at another extension. This is helpful, for example, to dispatchers and office managers that always need to get through.
Page 132 Document Revision 1 Electra Elite IPK II 11-16-06 Single Digit Service Code Setup - DND/Call Forward Override Customize the 1-digit Service Code used for DND/Call Forward Override. 15-07-01 Programming Function Keys Assign a function key for Call Forwarding/Do Not Disturb Override (code 37).
Page 133: Call Forwarding, Off-Premise
Electra Elite IPK II Document Revision 1 Call Forwarding, Off-Premise Description Off-Premise Call Forwarding allows an extension user to forward their calls to an off-site location. By enabling Call Forward, Off-Premise, the user can stay in touch by having the system forward their calls while they are away from the office.
Page 134 Document Revision 1 Electra Elite IPK II Calls to extensions with DND active do not follow Call Forwarding programming. DIL calls will ring an idle Department Group member, then follow 22-08 programming then 22-05 programming. Door Boxes must be programmed in order for the calls to be transferred off-premise.
Page 135 Electra Elite IPK II Document Revision 1 Related Features Call Forwarding, Fixed Direct Inward Dialing (DID) Do Not Disturb Door Box Call Arrival Keys (CAR) Code Restriction Virtual Extensions Voice Response System (VRS) Programming 10-09-01 DTMF and Dial Tone Circuit Setup Allocate the circuits on the CPUII ETUs for either DTMF receiving or dial tone detection.
Page 136 Document Revision 1 Electra Elite IPK II 11-11-46 Service Code Setup (for Setup/Entry Operation) - Set or Cancel Call Forwarding Busy Split Used to assign the Call Forward Busy Split Service Code (default not assigned). 11-11-47 Service Code Setup (for Setup/Entry Operation) - Set or Cancel Call Forwarding No Answer Split Used to assign the Call Forward No Answer Split Service Code (default not assigned).
Page 137 Electra Elite IPK II Document Revision 1 25-07-07 System Timers for VRS/DISA - DISA/Tandem Trunking Long Conversation Warning Tone Time Determine the length of time a DISA caller or any trunk-to-trunk (such as Tandem Trunking) conversation can talk before the Long Conversation tone is heard (0-64800 seconds).
Page 138 Document Revision 1 Electra Elite IPK II Trunk-to-Trunk Forwarding - DID (3) Trunk Forwarding by Department Groups (in addition to above programming) Refer to Department Calling for additional Department Group programming. 11-07-01 : Department Group Pilot Numbers Assign pilot numbers to the Extension (Department) Groups you set up in Program 16-02.
Page 139 Electra Elite IPK II Document Revision 1 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension. 20-11-17 Class of Service Options (Hold/Transfer Service) - Department Group Trunk-to-Trunk Forwarding Enable (1) or disable (0) an extension within a Department Group’s ability to use the Trunk-to- Trunk Forwarding service codes.
Page 140 Document Revision 1 Electra Elite IPK II At a multiline terminal only, press the Call Forwarding Programmable Function keys (PRG 15-07-01, 10 ~15 or SC 751 Key Code 10~15). Dial 1 (Set). Dial the Trunk Access Code (default: 9) + Number (9+2142622000).
Page 141 Electra Elite IPK II Document Revision 1 Dial 0 (Cancel). If Internal and External are set both will be canceled. Your DND or Call Forwarding (Device) Programmable Function Key flashes. Off-Premise Call Forwarding for Door Boxes” These operations are performed at the Door Box Ringing Extension only.
Page 142 Document Revision 1 Electra Elite IPK II The number will be stored in the Abbreviated Dial bin number assigned in Program 24-04-01. This entry will overwrite any existing number defined in the bin. Press Hold to accept the entry. Repeat from Step 3 to define another time mode entry or press Speaker to hang up.
Page 143 Electra Elite IPK II Document Revision 1 Dial the Department Group number (01~64) to be defined. Select the time mode (1~8) to be defined. Enter the telephone number, which is the destination of the forwarded trunk. The number will be stored in the Abbreviated Dial bin number assigned in Program 24-04-01. This entry will overwrite any existing number defined in the bin.
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Page 145: Call Forwarding - Park And Page
Electra Elite IPK II Document Revision 1 Call Forwarding - Park and Page Description When an extension user is away from their phone, Park and Page can let them know when they have a call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200 messages total (note that the Park &...
Page 146 Document Revision 1 Electra Elite IPK II Default Setting Park and Page is available at default for internal paging access code 701, zone 1. Use access code of 713. See feature Operation. Set MB40-10-01 for VRS guidance message. System Availability...
Page 147 Electra Elite IPK II Document Revision 1 31-02-01 Internal Paging Group Assignment – Internal Paging Group Number Assign extensions to Internal Paging Groups (i.e., Page Zones). 31-03-01 Internal Paging Group Settings Assign names to Internal Paging Groups (i.e., Page Zones). The system shows the names you program on the telephone displays.
Page 148 Document Revision 1 Electra Elite IPK II Dial the Page Zone that should broadcast your announcement. For example, for Internal Zone 1 dial 701 + 1, or for Combined Paging Zone, 1 dial 1 + 1. Dial the Park and Page type:...
Page 149: Call Forwarding With Follow Me
Electra Elite IPK II Document Revision 1 Call Forwarding with Follow Me Description While at a co-worker’s desk, a user can have Call Forwarding with Follow Me redirect their calls to the co-worker’s extension. This helps an employee who gets detained at a co-worker’s desk longer than expected.
Page 150 Document Revision 1 Electra Elite IPK II Related Features Do Not Disturb Programmable Function Keys Programming 11-11-07 Service Code Setup (for Setup/Entry Operation) - Call Forwarding - Follow-Me Assign the service code of Call Forward Follow Me (Default Not Set).
Page 151 Electra Elite IPK II Document Revision 1 Dial 0 to cancel. Dial 0 (Cancel All Forward Follow Me). - OR - Dial the extension number with Follow Me set. To activate Call Forward Follow Me from a single line telephone: At a single line telephone, other than your own, lift the handset and dial the Service Code (746 PRG 11-11-07).
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Page 153: Call Monitoring
Electra Elite IPK II Document Revision 1 Call Monitoring Description Call Monitoring allows selected Multiline Terminal Users to monitor another user’s conversation without the ability to participate. A programmable audible alert tone can be sent to that station user. Without the audible alert (silent monitor), no indication is provided to either the monitored station or the outside party.
Page 154 Document Revision 1 Electra Elite IPK II Default Setting Disabled. System Availability Terminals All terminals Required Component(s) None Related Features Intercom Barge-In Conference Hold Park Privacy (Data) Programmable Function Keys Voice Mail Programming 11-12-08 Service Code Setup (for Service Access) - Barge-In Determine what the service code should be for an internal party to use the Barge-In feature (default = 710).
Page 155 Electra Elite IPK II Document Revision 1 11-16-02 One-Digit Service Code Setup - Barge-In Use this option to set up Item 02 for single digit Barge-In. For example, you can assign Item 02 to use digit 5 for Barge-In. This would allow you to program a function key with an extension number plus the Barge-In code (i.e., 305 5).
Page 156 Document Revision 1 Electra Elite IPK II Operation The call must be set up for about 10 seconds before it can be Monitored. Listen for busy/ring or busy tone. To Call Monitor after calling a busy extension: Call a busy extension.
Page 157: Call Redirect
Electra Elite IPK II Document Revision 1 Call Redirect Description Call Redirect allows a multiline terminal user to transfer a call to a pre-defined destination (such as an operator, voice mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to your extension.
Page 158 Document Revision 1 Electra Elite IPK II System Availability Terminals Any Multiline Terminal Required Component(s) None Related Features None Programming 15-07-01 Programmable Function Keys Assign a function key for Call Redirect (code 49 + destination extension number). 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension.
Page 159: Call Waiting / Camp-On
Electra Elite IPK II Document Revision 1 Call Waiting / Camp-On Description With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging up. When the user Camps-On, the system signals the busy extension with two beeps indicating the waiting call.
Page 160 Document Revision 1 Electra Elite IPK II Required Component(s) None Related Features Callback Dual Line Appearance/Off-Hook Signaling Off-Hook Signaling Programmable Function Keys Transfer Trunk Queuing/Camp-On Programming 11-12-04 Service Code Setup (for Service Access) - Set Camp-On Customize the Service Code, which is to be used for setting Camp-On (default: 750).
Page 161 Electra Elite IPK II Document Revision 1 15-02-06 Hold Key Operation Mode Sets the function of the extension’s Hold key. 0 = Normal Hold (default) 1 = Exclusive Hold 2 = Park Hold 15-02-12 Off-Hook Signaling Type For each extension, set the Off-Hook Ringing type.
Page 162 Document Revision 1 Electra Elite IPK II 20-13-35 Class of Service Options (Supplementary Service) - Block Camp-On Use this option to enable (1) or disable (0) an extension’s ability to block callers from dialing 2 to camp on. 20-18-06 Service Tone Timer - Call Waiting Tone Timer Use this option to set the interval between call waiting tones.
Page 163: Callback
Electra Elite IPK II Document Revision 1 Callback Description When an extension user calls a co-worker that does not answer or is busy, they can leave a Callback request for a return call. The user does not have to repeatedly call the unanswered extension back, hoping to find it idle.
Page 164 Document Revision 1 Electra Elite IPK II System Availability Terminals All Stations Required Component(s) None Related Features Call Waiting/Camp-On) Programmable Function Keys Programming 11-12-05 Service Code Setup (for Service Access) Cancel Camp On If required, redefine the service code used cancel Camp On (default: 770).
Page 165 Electra Elite IPK II Document Revision 1 Operation To place a Callback: Call unavailable (busy or unanswered) extension. Dial or press the Callback key (PGM 15-07 or SC 751: 35). Hang up. Lift the handset when busy extension calls you back.
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Page 167: Caller Id
Electra Elite IPK II Document Revision 1 Caller ID Description Caller ID allows a display terminal to show an incoming caller’s telephone number (called the Directory Number or DN) and optional name. The Caller ID information is available as pre-answer display. With the pre-answer display, the user previews the caller’s number before picking up the ringing line.
Page 168 Add Trunk Access Code to Caller ID with Electra Elite IPK II Wireless Phones Electra Elite IPK II Wireless (DECT) telephones on the Electra Elite IPK II can hold incoming call history. This history is created based on the Caller ID information element contained in the call’s Setup message which is transmitted from the Electra Elite IPK II.
Page 169 With this feature, when an Electra Elite IPK II Wireless user receives an incoming trunk call, the trunk access code defined in programming can be added to the Caller ID. This will allow the system to seize an outside line and then dial the stored number.
Page 170 Document Revision 1 Electra Elite IPK II Name and Number Limited Display with DSTU ETU term The Caller ID feature has been enhanced to provide better functionality with the D Series i telephones when using a DSTU ETU. term Previously with the D...
Page 171 Electra Elite IPK II Document Revision 1 If Program 20-09-06 : Class of Service Options (Incoming Call Service ) : Incoming Time Information Display is set to "1" (Call Time Displayed), the first line will display the time and date.
Page 172 Programming 10-02-05 Location Setup - Trunk Access Code For Electra Elite IPK II Wireless users, enter the trunk access code digits required to place an ∗ outgoing call (8 digits maximum: 0~9, , #). This is the code that will be added to the Caller ID information for incoming trunk calls to allow the call to dial out if allowed in 20-19-03.
Page 173 Electra Elite IPK II Document Revision 1 14-01-20 Basic Trunk Data Setup - Block Outgoing Caller ID Allow (1) or prevent (0) the system from automatically blocking outgoing Caller ID information when a user places a call. If allowed (i.e., block enabled), the system automatically inserts the ∗...
Page 174 Document Revision 1 Electra Elite IPK II 15-07-01 Programmable Function Keys Assign an Outgoing Call Without Caller ID (ISDN) function key (63) or a Caller ID Log History key (08) if needed. 20-01-03 System Options - DSP Sender Resource Selection Set the DSP Sender Resource Selection to "1"...
Page 175 Electra Elite IPK II Document Revision 1 20-19-05 System ID Options for Caller ID - Caller ID Sender Queuing Timer With the Caller ID Sender Queuing option, determine how long an incoming call will wait in queue for a DSP resource to become available (0~64800 seconds). If a resource becomes available during this time, the call will immediately ring the single line telephone with Caller ID.
Page 176 Document Revision 1 Electra Elite IPK II Press the CID Softkey (Caller ID). The display shows: xxxxxxxxxxxxx mm-dd hh:mm ↑ ↓ Store ## = List Number xx = Caller ID number mm-dd hh:mm = incoming date and time ↑ = Preview List ↓...
Page 177: Table 2-1 Keys For Entering Names
Electra Elite IPK II Document Revision 1 Enter the name to be associated with the stored number. Table 2-1 Keys for Entering Names Use this keypad digit . . . When you want to. . . Enter characters: ¨ Æ...
Page 178 Document Revision 1 Electra Elite IPK II LIST DIR ICM PROG Press the LIST Softkey. The display shows: LIST MENU Redial CID Press the CID Softkey (Caller ID). The display shows: xxxxxxxxxxxxx mm-dd hh:mm ↑ ↓ Store ## = List Number...
Page 179 Electra Elite IPK II Document Revision 1 Enter the name to be associated with the stored number. Refer to Table 2-1 Keys for Entering Names on page 2-155. Press Hold. The display shows: KEY PROG ONE TOUCH 10. Press Speaker.
Page 180 Document Revision 1 Electra Elite IPK II Checking your Answered/Unanswered Caller ID Calls To review the last 50 outside calls your extension received: At a display multiline terminal, press the LIST Softkey. Press CID. ∗ The first row of your display shows the Caller ID number. If there is an “...
Page 181: Caller Id Call Return
Electra Elite IPK II Document Revision 1 Caller ID Call Return Description The Caller ID Call Return feature allows the voice mail system to use Caller ID information captured with the message to call and connect the person that left the message with the voice mail user that is checking messages.
Page 182 Document Revision 1 Electra Elite IPK II When Centralized Voice Mail is used, the remote voice mail user gets only Caller ID number when voice mail answers incoming CO calls and performs an Await-Answer transfer to the remote user. A Call that forwards to voice mail from the remote system does not have Caller ID information.
Page 183 Electra Elite IPK II Document Revision 1 System Availability Terminals All Multiline Terminals Required Component(s) VMS(2)/(4)/(8)-U( ) ETU FMS(2)/(4)/(8)-U( ) ETU VMP(2)/(4)/(8)-U( ) Related Features Voice Mail Programming None Operation None Caller ID Call Return 2 - 161...
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Page 185: Central Office Calls, Answering
Electra Elite IPK II Document Revision 1 Central Office Calls, Answering Description The system provides flexible routing of incoming CO (trunks) calls to meet the exact site requirements. This lets trunk calls ring and be answered at any combination of system extensions. A maximum of 200 trunks are available.
Page 186 Document Revision 1 Electra Elite IPK II Conditions The incoming ring group assignment programmed in 41-03-01 overrides the setting in Program 22-05-01. Ringing calls can be picked up regardless of access map programming. An extension user can answer an outside call just by lifting the handset.
Page 187 Electra Elite IPK II Document Revision 1 Related Features Automatic Call Distribution (ACD) Call Forwarding Directed Call Pickup Direct Inward Dialing (DID) Direct Inward Line (DIL) Direct Inward System Access (DISA) Do Not Disturb Group Call Pickup ISDN Compatibility Line Preference...
Page 188 Document Revision 1 Electra Elite IPK II Programming 10-03-03 ETU Setup, For SLIU Unit - Transmit CODEC Gain Type 10-03-04 ETU Setup, For SLIU Unit - Receive CODEC Gain Type Customize the transmit and receive levels of the CODEC Gain Types for 500/2500 type single line telephones.
Page 189 Electra Elite IPK II Document Revision 1 14-07-01 Trunk Access Map Setup Set up the Trunk Access Maps. This sets the access options for trunks. Ring Group programming overrides Access Map programming. Trunk Access Maps: 1~200 15-01-05 Basic Extension Data Setup - Restriction for Outgoing Disable on Incoming Line Enable (1) or disable (0) supervised dial detection for an extension.
Page 190 Document Revision 1 Electra Elite IPK II 20-02-09 System Options for Multiline Telephones - Disconnect Supervision Use this option to enable (1) or disable (0) disconnect supervision for the system trunks. 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension.
Page 191 Electra Elite IPK II Document Revision 1 22-02-01 Incoming Call Trunk Setup Select the trunk type (0~7) for each trunk at each time mode (1~8): (default = Normal). 0 = Normal 4 = DIL 1 = VRS 5 = E&M Tie Line...
Page 192 Document Revision 1 Electra Elite IPK II 23-03-01 Universal Answer/Auto Answer For Universal Answer, assign trunk routes set in Program 14-06-01 to extensions. An extension user can use Universal Answer to answer a call if the ringing trunk is in its assigned route.
Page 193: Central Office Calls, Placing
Electra Elite IPK II Document Revision 1 Central Office Calls, Placing Description The system provides flexibility in the way each extension user can place outgoing trunk calls. This lets you customize the call placing options to meet site requirements and each individual’s needs. A user...
Page 194 Document Revision 1 Electra Elite IPK II With Automatic Handsfree, an extension user can press a line key to place a trunk call without first lifting the handset or pressing Speaker. Users without Automatic Handsfree can preselect a line key before lifting the handset or pressing Speaker.
Page 195 Electra Elite IPK II Document Revision 1 Toll Restriction Trunk Group Routing Trunk Groups Programming 10-03-03 Setup, For SLIU Unit - Transmit CODEC Gain Type 10-03-04 Setup, For SLIU Unit - Receive CODEC Gain Type Customize the transmit and receive levels of the CODEC Gain Types for 500/2500 type single line telephones.
Page 196 Document Revision 1 Electra Elite IPK II 14-01-10 Basic Trunk Data Setup - DTMF Tones for Outgoing Calls For each trunk, enable (1) or disable (0) the ability to hear the DTMF of the digits dialed when placing the outgoing call.
Page 197 Electra Elite IPK II Document Revision 1 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Enter 1 for this option to allow a single line port to receive DTMF tones after the initial call setup. Enter 0 to have the port ignore DTMF tones after the initial call setup. For Voice Mail, always enter 1 (e.g., receive DTMF tones).
Page 198 Document Revision 1 Electra Elite IPK II 21-01-17 System Options for Outgoing Calls - Restriction Digit in Outgoing Disable on Incoming Line With the Outgoing Disable on Incoming Line feature, determine the number of digits (0~9) to be dialed before the call should be disconnected.
Page 199 Electra Elite IPK II Document Revision 1 Dial the number. - OR - At the multiline terminal, press the Trunk Group Routing key (PGM 15-07-01 or SC 752: 0 5). Dial the number. To place a call over a specific trunk: Dial #9.
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Page 201: Class Of Service
Electra Elite IPK II Document Revision 1 Class of Service Description Class of Service (COS) sets various features and dialing options (called items) for extensions. The system allows any number of extensions to share the same Class of Service. An extension can have a different Class of Service for each of the Night Service modes.
Page 202 Document Revision 1 Electra Elite IPK II Default Setting The attendant (extension 101) has Class of Service 15 in all Night Service modes. All other extensions have Class of Service 1 in all Night Service modes. Refer to Table 2-2...
Page 203 Electra Elite IPK II Document Revision 1 20-07~20-14 Class of Service Options Set the options in a Class of Service. Refer to Table 2-2 through Table 2-8. If changing Class of Service via Service Code: 20-13-28 Class of Service Options (Supplementary Service) - Allow Station COS to be Changed Use this option to permit (1) or block (0) another extension from changing this extension’s...
Page 204: Table 2-2 Class Of Service Options (Administrator Level), Program 20-07
1 = On SMDR Printout Accumulated Account Code Data 0 = Off 11-10-25 1 = On Electra Elite IPK II Wireless Registration by Service Code 0 = Off 11-10-30 1 = On 11-10-31 Turn off or on an extension’s ability to register or...
Page 205 Electra Elite IPK II Document Revision 1 Table 2-2 Class of Service Options (Administrator Level), Program 20-07 (Continued) Default Item Input Related Item Data Program COS 15 01~14 Dial-In Mode Switching 0 = Off 1 = On Do-Not-Call Administrator 0 = Off...
Page 206: Table 2-3 Class Of Service Options (Outgoing Call Service), Program 20-08
Document Revision 1 Electra Elite IPK II Table 2-3 Class of Service Options (Outgoing Call Service), Program 20-08 (Continued) Default Item Input Related Item Data Program 01~14 Switching from Handsfree Answerback to Forced Intercom 0 = Off Ringing 1 = On Turn off or on an extension’s ability to force Handsfree...
Page 207 Electra Elite IPK II Document Revision 1 Table 2-4 Class of Service Options (Incoming Call Service), Program 20-09 Default Item Input Related Item Data Program COS 15 01~14 Second Call for DID/ DISA/ DIL/ E&M 0 = Off 1 = On Turn off or on the extension’s ability to receive a second...
Page 208 Document Revision 1 Electra Elite IPK II Table 2-5 Class of Service Options (Answer Service), Program 20-10 Default Item Input Item Data COS 15 01~14 0 = Off Group Call Pickup (Within Group) 1 = On Turn off or on Group Call Pickup for calls ringing an extension’s own Pickup Group as well as ring group calls (Service Code # ).
Page 209 Electra Elite IPK II Document Revision 1 Table 2-6 Class of Service Options (Hold/Transfer Service), Program 20-11 Default Item Item Input Data COS 15 01~14 Call Forward Immediate 0 = Off 1 = On Turn off or on an extension’s ability to initiate Call Forwarding Immediate.
Page 210: Table 2-6 Class Of Service Options (Hold/Transfer Service), Program 20-11
Document Revision 1 Electra Elite IPK II Table 2-6 Class of Service Options (Hold/Transfer Service), Program 20-11 (Continued) Default Item Item Input Data COS 15 01~14 Operator Transfer After Hold Callback 0 = Off 1 = On Turn off or on an extension’s ability to have a call which recalls from hold transfer to the operator.
Page 211 Electra Elite IPK II Document Revision 1 Table 2-6 Class of Service Options (Hold/Transfer Service), Program 20-11 (Continued) Default Item Item Input Data COS 15 01~14 Park Hold Mode 0 = Off (Non- Exclusive) Define if an extensions Park & Hold mode is Exclusive or 1 = On Non-Exclusive.
Page 212: Table 2-7 Class Of Service Options (Supplementary Service), Program 20-13
Document Revision 1 Electra Elite IPK II Table 2-7 Class of Service Options (Supplementary Service), Program 20-13 (Continued) Default Item Item Input Data COS 15 01~14 Conference 0 = Off 1 = On Turn off or on an extension’s ability to initiate a conference...
Page 213 Electra Elite IPK II Document Revision 1 Table 2-7 Class of Service Options (Supplementary Service), Program 20-13 (Continued) Default Item Item Input Data COS 15 01~14 Account Code/Toll Restriction Operator Alert 0 = Off 1 = On Turn off or on operator alert when an extension improperly enters an Account Code or violates Toll Restriction.
Page 214 Document Revision 1 Electra Elite IPK II Table 2-7 Class of Service Options (Supplementary Service), Program 20-13 (Continued) Default Item Item Input Data COS 15 01~14 ACD Supervisor’s Position Enhancement 0 = Off 1 = On This option must be on in order for the operator to use service codes in Program 11-13-10 through 11-13-13.
Page 215 Electra Elite IPK II Document Revision 1 Table 2-8 Class of Service Options (DISA/E&M Service), Program 20-14 Default Item Input Item Data COS 15 01~14 First Digit Absorption 0 = Off 1 = On For tie lines, enable or disable the ability to absorb (ignore) the first incoming digit.
Page 216: Table 2-8 Class Of Service Options (Disa/E&M Service), Program 20-14
Document Revision 1 Electra Elite IPK II Table 2-8 Class of Service Options (DISA/E&M Service), Program 20-14 (Continued) Default Item Input Item Data COS 15 01~14 DISA/Tie Trunk Barge-In 0 = Off 1 = On This option enables or disables a DISA or tie trunk caller’s ability to use the Barge-In feature.
Page 217 Electra Elite IPK II Document Revision 1 Enter the Night 2 Mode Class of Service for the extension you selected in step 3 and press Hold. You see: MODE7:nn Press HOLD to leave the current value unchanged. 10. Enter the Midnight 2 Mode Class of Service for the extension you selected in step 3 and press Hold.
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Page 219: Clock/Calendar Display
Electra Elite IPK II Document Revision 1 Clock/Calendar Display Description The system uses Clock/Calendar Display for: Central Office Calls (Access Maps) Station Message Detail Recording Class of Service (Class) System Reports Direct Inward Lines Toll Restriction (Class) Display Telephones Trunk Group Routing...
Page 220 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals with a display Required Component(s) None Related Features Class of Service Night Service Single Line Telephones In-Mail Programming 10-01-01 Time and Date - Year Enter two digits (00~99) for the year .
Page 221 Electra Elite IPK II Document Revision 1 10-01-07 Time and Date - Second Enter two digits (00~59) for the seconds. 10-24-01 Daylight Savings Setup - Daylight Savings Mode Enable (1) or disable (0) the system’s ability to adjust the time for daylight savings/standard time.
Page 222 Document Revision 1 Electra Elite IPK II 99-01-16 System Clock Adjustment If for any reason the system clock loses or gains time, the system is able to automatically adjust the system clock every midnight using this program. This program is only available through telephone programming.
Page 223: Co Message Waiting Indication
CO provides this feature using Visual Message Waiting Indication (VMWI) standards. Visual Message Waiting Indication visually indicates to a user that a message is present in their voice mail box. When VMWI is provided, the Electra Elite IPK II provides a flashing LED on a line key assigned with the trunk appearance.
Page 224 Document Revision 1 Electra Elite IPK II Default Setting None System Availability Terminals All Multiline Terminals Required Component(s) COIB (4)/(8)-U30 ETU Related Features Battery Backup – System Power Digital Voice Mail Message Waiting Speed Dial – System/Group/Station Voice Mail Integration (Analog)
Page 225 Electra Elite IPK II Document Revision 1 20-07-23 Class of Service Option (Administrator Level) – CO Message Waiting Indication Call Back Number Programming 0= Off, 1 = On (default = 0) Allows the following operations: Forced LED Clear (Feature + 20)
Page 226 Document Revision 1 Electra Elite IPK II Press the Feature key. This operation updates data in PRG 13-04-01, a user can also edit the dial digits in PRG 13-04-01 from handset- programming or PCPro / WebPro. To retrieve a Central Office - Message Waiting Indication: Press the Feature key.
Page 227: Code Restriction
Electra Elite IPK II Document Revision 1 Code Restriction Description Code Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain types of calls, you can better control long distance costs. The system applies Code Restriction according to an extension’s Code Restriction Class.
Page 228 Document Revision 1 Electra Elite IPK II Restrict Code Table When you want Code Restriction to allow most calls and restrict only selected calls, use the Restrict Code Table. To block only 1-900 calls, for example, enter 1900 in the Restrict Code Table.
Page 229 Electra Elite IPK II Document Revision 1 Toll Free Trunks Certain trunks can be completely unrestricted, such as the company president’s Private Line. Users can place calls on Code Free Trunks anytime – to anywhere, without inadvertently being Code restricted.
Page 230 Document Revision 1 Electra Elite IPK II System Availability Terminals All Stations Required Component(s) None Related Features Central Office Calls, Placing Code Restriction, Dial Block Code Restriction Override Direct Inward System Access (DISA) PBX Compatibility Tie Lines Programming 14-01-08 Basic Trunk Data Setup - Toll Restriction For each trunk, enter 1 to enable Toll Restriction;...
Page 231 Electra Elite IPK II Document Revision 1 20-13-20 Class of Service Options (Supplementary Service) - Account Code/Toll Restriction Operator Alert When toll restriction is violated, determine if the operator should be notified. Operator Alert: 0 = Disable 1 = Enable...
Page 232 Document Revision 1 Electra Elite IPK II 21-05-06 Toll Restriction Class - Common Restrict Code Table For the Toll Restriction Class you select, enable (1) or disable (0) the Common Restrict Code Table (Program 21-06-05). 21-05-07 Toll Restriction Class - Permit Code Table For the Toll Restriction Class you select, disable (0) or enable (1) the Permit Code Table.
Page 233 Electra Elite IPK II Document Revision 1 21-06-07 Toll Restriction Table Data Setup - Restrict Code Table Program codes into the Restrict Code Tables (200 codes per table maximum). 21-06-08 Toll Restriction Table Data Setup - PBX Access Codes The system allows up to 4 tables for PBX access codes. PBX Access Codes can be up to 2 ∗...
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Page 235: Code Restriction, Dial Block
Electra Elite IPK II Document Revision 1 Code Restriction, Dial Block Description Code Restriction-Dial Block lets a user temporarily block an extension’s Code Restriction. This helps a user block his or her phone from being used by another person while they are away from their desk. A user would need to enter a 4-digit personal code to enable/disable this feature.
Page 236 Document Revision 1 Electra Elite IPK II Required Component(s): None Related Features None Programming 11-10-17 Service Code Setup (for System Administration) – Dial Block by Supervisor Assign a service code (601 by default) to be used by the supervisor to set Dial Block for another extension.
Page 237 Electra Elite IPK II Document Revision 1 Operation To set Dial Block: At the multiline terminal, press the Speaker key. - OR - At the single line telephone, lift the handset. Dial 600 (default). Dial the 4-digit Dial Block Code (user defined).
Page 238 Document Revision 1 Electra Elite IPK II To release Dial Block from another extension: At the multiline terminal, press the Speaker key. - OR - At the single line telephone, lift the handset. Dial 601. Dial the 4-digit Dial Block code.
Page 239: Code Restriction Override
Electra Elite IPK II Document Revision 1 Code Restriction Override Description Code Restriction Override lets a user temporarily bypass an extension’s Code Restriction. This helps a user that must place an important call that Code Restriction normally prevents. For example, you could set up Code Restriction to block 900 calls and then provide a Code Restriction Override code to your attendant and executives.
Page 240 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Placing Code Restriction Station Message Detail Recording Voice Response System (VRS) 2 - 218 Code Restriction Override...
Page 241 Electra Elite IPK II Document Revision 1 Programming W a l k i n g C o d e R e s t r i c t i o n Start Should the Walking In Program 11-11-36, Toll Restriction service...
Page 242 Document Revision 1 Electra Elite IPK II T e m p o r a r y C o d e R e s t r i c t i o n O v e r r i d e Start...
Page 243 Electra Elite IPK II Document Revision 1 Programming 11-11-34 Service Code Setup (for Setup/Entry Operation) - Temporary Toll Restriction Override If required, change the service code (775) for Temporary Toll Restriction Override. 11-11-36 Service Code Setup (for Setup/Entry Operation) - Walking Toll Restriction If required, change the service code (663) for Toll Restriction Override.
Page 244 Document Revision 1 Electra Elite IPK II Operation To temporarily override a restricted extension’s Code Restriction: You can override restriction for only one call at a time. At the multiline terminal, press the Speaker key. - OR - At single line telephone, lift the handset.
Page 245: Computer Telephony Integration (Cti) Applications
Electra Elite IPK II Document Revision 1 Computer Telephony Integration (CTI) Applications Description Computer Telephony Integration (CTI) applications automate your office with TAPI compatibility and external PC control. CTI puts your telephone system on the cutting edge of modern office productivity...
Page 246 TAPI Compatibility See this feature for the details on TAPI services provided by the system and the TAPI driver. Programming Refer to the Electra Elite IPK II System Hardware Manual for details on connecting the CTA and CTU Adapters. Operation...
Page 247: Conference
Electra Elite IPK II Document Revision 1 Conference Description Conference lets an extension user add additional inside and outside callers to their conversation. With Conference, a user may set up a multiple-party telephone meeting without leaving the office. The CPUII provides 64 Conference circuits, allowing any number of internal or external parties to be conferenced together up to a limit of 32.
Page 248 Document Revision 1 Electra Elite IPK II An extension with Barge In capability can Transfer a call into an existing Conference. This would allow, for example, an attendant to locate co-workers and then Transfer them into an existing telephone meeting. There is no need for the attendant to locate all the parties at the same time and sequentially add them into the Conference.
Page 249 Electra Elite IPK II Document Revision 1 Required Component(s) None Related Features Not applicable Programming 10-07-01 Conversation Record Circuits Determine if there are conference circuits available, that not all have been assigned as conversation record circuits. 11-12-08 Service Code Setup (for Service Access) - Barge-In If required, use this program to change the code users dial to Barge-In to a Conference call.
Page 250 Document Revision 1 Electra Elite IPK II 15-07-01 Programming Function Keys Assign a function key for Conference (code 07) and Barge in Code (34). 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension. 20-11-21...
Page 251 Electra Elite IPK II Document Revision 1 If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit. If the call being added is busy/unanswered: With an outside call, press the line or Call Appearance (CAP) key for a call previously added to the Conference.
Page 252 Document Revision 1 Electra Elite IPK II To drop an outside call from the Conference: Press the Hold key to place the conference call on hold. Hang up. The lines involved in the Conference will ring back separately to the telephone.
Page 253 Electra Elite IPK II Document Revision 1 To Transfer a Call into a Conference: While on a call, press the Hold key. Dial the Transfer to Conference service code (default = 624). If the telephone does not have the proper COS, a warning tone is sent. After the user hangs up, the system will automatically place a Callback to the extension.
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Page 255: Conference, Voice Call/Privacy Release
Electra Elite IPK II Document Revision 1 Conference, Voice Call/Privacy Release Description Voice Call Conference lets extension user’s in the same work area join in a trunk Conference. To initiate a Voice Call Conference, an extension user just presses the Meet-Me Conference key and tells their co- workers to join the call.
Page 256 Document Revision 1 Electra Elite IPK II Default Setting Disabled System Availability Terminals All Multiline Terminals Required Component(s) None Related Features Caller ID Conference Programmable Function Keys Programming 10-07-01 Conversation Record Circuits Determine if there are conference circuits available and that not all have been assigned as conversation record circuits.
Page 257 Electra Elite IPK II Document Revision 1 20-13-09 Class of Service Options (Supplementary Service), Privacy Release In an extension’s COS, enable (1) or disable (0) an extension’s ability to use Privacy Release allowing for a Voice Call Conference. The trunk must be programmed to allow this feature in Program 14-01-19.
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Page 259: Continued Dialing
Electra Elite IPK II Document Revision 1 Continued Dialing Description Continued Dialing allows an extension user to dial a call, wait for the called party to answer and then dial additional digits. This helps users that need services like Voice Mail, automatic banking and Other Common Carriers (OCCs).
Page 260 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) None Related Features Pulse to Tone Conversion Toll Restriction Programming 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Enter 1 for this option to allow a single line port to receive DTMF tones after the initial call setup.
Page 261 Electra Elite IPK II Document Revision 1 Operation To use Continued Dialing: Place Intercom or trunk call. Continue dialing after call connects. Toll Restriction and Class of Service programming may limit Continued Dialing. Continued Dialing 2 - 239...
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Page 263: Cordless Telephone Connection
Electra Elite IPK II Document Revision 1 Cordless Telephone Connection Description Using an AP(R)/AP(A)-R Unit for a DTH/DTR telephone, or an APR/APA-U Unit for a DTU/DTP telephone, a cordless telephone (2500-type) can be connected to a Multiline Terminal. The SLI(4)/(8)-U( ) ETU and the SLT(1)-U( ) ADP also supports cordless telephones, but this feature refers to Multiline Terminal cordless connection.
Page 264 Document Revision 1 Electra Elite IPK II Default Setting Not applicable System Availability Terminals Any DTH/DTR terminal with an AP(A)-R or AP(R)-R Unit except the DTR-2DT-1 TEL Any DTU/DTP terminal with an APA-U or APR-U Unit except the DTP-2ST-1 TEL...
Page 265 Electra Elite IPK II Document Revision 1 To answer a call using a cordless single line telephone: When the Multiline Terminal is ringing, the incoming call can be answered by the cordless single line telephone user by going off-hook, when ringing line preference is assigned for the multiline terminal.
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Page 267: Data Line Security
Data Line Security Description Data Line Security protects any station port from receiving audible tones (such as Camp-On or Override) and denies a station from barging in while busy to prevent disruption of data transmission when using a modem or facsimile machine. Conditions When a multiline terminal and a single line telephone is assigned for Data Line Security, Tone Override/Voice Override and Call Alert notification tone are not...
Page 268 Document Revision 1 Electra Elite IPK II Programming 20-09-07 Call Queuing 0 = Off 1 = On 20-13-05 Intercom Off-Hook Signaling Turn off or on an extension’s ability to receive Off-Hook Signaling. 0 = Off 1 = On 20-13-06 Automatic Off-Hook Signaling Allows a busy extension to manually (0) or automatically (1) receive Off-Hook Signaling.
Page 269: Delayed Ringing
Electra Elite IPK II Document Revision 1 Delayed Ringing Description Delayed Ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time. This feature applies to CO/PBX lines, Secondary Incoming Extensions, Virtual Extensions, and Call Arrival Keys.
Page 270 Document Revision 1 Electra Elite IPK II Related Features Call Arrival Keys (CAR) Central Office Calls, Answering Secondary Incoming Extension Virtual Extensions Programming 14-07-01 Trunk Access Map Setup Set up the Trunk Access Maps. This sets the access options for trunks. Ring Group programming overrides Access Map programming.
Page 271 Electra Elite IPK II Document Revision 1 22-08-01 DIL/IRG No Answer Destination If an incoming trunk call rings longer than the DIL No Answer Time (Program 22-01-04), it routes to the destination you specify in this option. Determine if the destination should be a Ring Group, In-Skin/External Voice Mail, or Central Voice Mail.
Page 272 Document Revision 1 Electra Elite IPK II Dial the mode number in which the key will delay ring. 1 = Day 1 2 = Night 1 3 = Midnight 1 4 = Rest 1 5 = Day 2 6 = Night 2...
Page 273: Department Calling
Electra Elite IPK II Document Revision 1 Department Calling Description With Department Calling, an extension user can call an idle extension within a preprogrammed Department Group (64 Department Groups available) by dialing the group’s pilot number. For example, this would let a caller dial the Sales department just by knowing the Sales department’s pilot number.
Page 274 Document Revision 1 Electra Elite IPK II Busy or Not Answered A call to the pilot number will cycle through the idle members of a Department Calling group. The call will continue to cycle until it is answered or the calling party hangs up.
Page 275 Electra Elite IPK II Document Revision 1 Default Setting Disabled Priority Routing CALL Telephone on a Telephone on a call call Priority 1 Priority 1 Priority 1 CALL Telephone on a call Priority 2 Priority 2 Priority 2 CALL Priority 3...
Page 276 Document Revision 1 Electra Elite IPK II Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 Figure 2-2 Department Calling Circular Routing 2 - 254 Department Calling...
Page 277 Electra Elite IPK II Document Revision 1 System Availability Terminals All Terminals Required Component(s) VRS for Messaging Related Features Call Arrival Keys (CAR) Call Forwarding Department Step Calling Transfer Voice Mail Voice Response System (VRS) Programming 11-07-01 Department Group Pilot Numbers Assign pilot numbers to the Extension (Department) Groups you set up in Program 16-02-01~10.
Page 278 Document Revision 1 Electra Elite IPK II 11-11-27 Service Code Setup (for Setup/Entry Operation) - Destination of Automatic Transfer for Each Department Group Use this option to set the service code (default = 604) for setting the destination for immediate automatic transfer for ICM and transferred calls to Department Groups.
Page 279 Electra Elite IPK II Document Revision 1 16-01-05 Department Group Basic Data Setup - Department Group All Ring Mode Operation Set if all members of the group should ring automatically (1) or through the use of the service code (0) defined in Program 11-12-09. Selecting automatic will override the settings of Programs 16-01-03 and 16-01-04.
Page 280 Document Revision 1 Electra Elite IPK II 20-13-06 Class of Service Options (Supplementary Service)- Automatic Off-Hook Signaling In an extension's Class of Service, allows a busy extension to manually (0) or automatically (1) receive off-hook signals. 20-13-14 Class of Service Options (Supplementary Service) - Department Calling In an extension’s Class of Service, allow (1) or prevent (0) extensions from receiving...
Page 281 Electra Elite IPK II Document Revision 1 To log out of your Department Calling Group: While you are logged out, Department Calling cannot route calls to your extension. Press the Speaker key. Dial 650 + 1. - OR - Press Department Calling Log In key (PGM 15-07-01 or SC 751: 46).
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Page 283: Department Step Calling
Electra Elite IPK II Document Revision 1 Department Step Calling Description After calling a busy Department Calling Group member, an extension user can have Department Step Calling quickly call another member in the group. The caller does not have to hang up and place another Intercom call if the first extension called is unavailable.
Page 284 Document Revision 1 Electra Elite IPK II Programming 11-12-07 Service Code Setup (for Service Access) - Step Call If required, customize the Step Call service code to be used by an extension user (default: 708). 11-16-01 Single Digit Service Code Setup If required, use this option to change the Department Step Calling Single Digit Service Code (default: 2).
Page 285: Dialing Number Preview
Electra Elite IPK II Document Revision 1 Dialing Number Preview Description Dialing Number Preview lets a display multiline terminal user dial and review a number before the system dials it. Dialing Number Preview helps the user avoid dialing errors. Conditions An extension user cannot edit the displayed number.
Page 286 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Placing Voice Response System (VRS) Programming 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension. 20-08-05 Class of Service Options (Outgoing Call Service) - Dial Number Preview In an extension Class of Service, enable (1) or disable (0) an extension’s ability to use Dial...
Page 287: Dial Pad Confirmation Tone
Electra Elite IPK II Document Revision 1 Dial Pad Confirmation Tone Description For an extension with Dial Pad Confirmation Tone enabled, the user hears a beep each time they press a key. This is helpful for Intercom calls and Dial Pulse trunk calls, since these calls provide no Call Progress tones.
Page 288 Document Revision 1 Electra Elite IPK II Programming 11-11-19 Service Code Setup (for Setup/Entry Operation) - Key Touch Tone On/Off If required, change the service code enabling or disabling the Key Touch Tone (default: 724). Operation To enable/disable Dial Pad Confirmation Tone: Pick up the handset or press the Speaker key.
Page 289: Dial Tone Detection
Electra Elite IPK II Document Revision 1 Dial Tone Detection Description If a trunk has Dial Tone Detection enabled, the system monitors for dial tone from the Telco or PBX when a user places a call on that trunk. If the user accesses the trunk directly (by pressing a line key or dialing #9 and the trunk’s number), the system will drop the trunk if dial tone does not occur.
Page 290: Table 2-9 Dial Tone Detection Program Interaction
Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) Abbreviated Dialing Call Appearance (CAP) Keys (Outbound) Central Office Calls, Placing Last Number Redial Save Number Dialed T1 Trunking (with ANI/DNIS Compatibility) Tie Lines Trunk Group Routing...
Page 291 Electra Elite IPK II Document Revision 1 10-09-01 DTMF and Dial Tone Circuit Setup If dial tone detection is enabled, be sure to allocate at least one circuit for dial tone detection [ICM/Trunk (0) or Trunk (2)]. 14-02-05 Analog Trunk Data Setup - Dial Tone Detection for Directly Accessed Trunks Enable(1) or disable (0) dial tone detection for manually dialed trunk calls.
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Page 293: Digital Voice Mail
Digital Voice Mail Description The system is fully compatible with NEC’s digital voice mail systems. These systems provide telephone users with comprehensive Voice Mail and Automated Attendant features. Voice Mail ends the frustration and cost of missed calls, inaccurate written messages and telephone tag. This frees a company’s busy receptionists and secretaries for more productive work.
Page 294 Document Revision 1 Electra Elite IPK II user hears the caller’s incoming message. The multiline terminal user can then: Let the call go through to their mailbox Intercept the call before it goes to their mailbox Voice Mail Overflow If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other extensions when all Voice Mail ports do not answer or, with certain software, are busy.
Page 295 Electra Elite IPK II Document Revision 1 Directory Dialing Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few letters in the extension user’s name. With Directory Dialing, the caller does not have to remember the extension number of the person they wish to reach —...
Page 296 Document Revision 1 Electra Elite IPK II Default Setting Disabled System Availability Terminals All Terminals Required Component(s) VMS(2)/(4)/(8)-U( ) ETU FMS(2)/(4)/(8)-U( ) ETU VMP(2)/(4)/(8)-U( ) ETU CTI LX Lite(2)/(4)/(8)-U( ) ETU CTI LX(2)/(4)/(8)-U( ) ETU Related Features Barge-In Call Forwarding, Fixed...
Page 297 Voice Mail key (it will not be active if Centralized Voice Mail is used). 15-03-01 Single Line Telephone Basic Data Setup - SLT Signaling Type For each Electra Elite IPK II voice mail extension, this option must be set to “0”. 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Set all SLIU ports used for Voice Mail as type 1.
Page 298 Document Revision 1 Electra Elite IPK II (Optional) Assign a Voice Mail Record key to an extension (code 78). (Optional) Assign a Personal Answering Machine Emulation key (code 91). (Optional) Use a Call Redirect key (49) to allow a user to transfer a call to another extension or voice mail without answering the call.
Page 299 Electra Elite IPK II Document Revision 1 22-01-04 System Options for Incoming Calls - DIL No Answer Recall Time If setting up Delayed Voice Mail Overflow, enter a timer value greater than 0. Overflow will occur after this interval (provided the other related programming is correct). If setting up Immediate Voice Mail Overflow, enter 0.
Page 300 Document Revision 1 Electra Elite IPK II 45-01-01 Voice Mail Integration Options, Voice Mail Department Group Number Assign which Extension (Department) Group number is to be assigned as the voice mail group. This program defines the Quick Transfer to Voice Mail destination. An entry of ‘0’ means there is no voice mail installed.
Page 301 Electra Elite IPK II Document Revision 1 Single Line Telephone ∗ Lift the handset and dial If you are at a co-worker’s telephone, you can dial the Voice Mail master number and your mailbox number instead. You can also use this procedure from your own telephone to call a co-worker’s mailbox.
Page 302 Document Revision 1 Electra Elite IPK II Forwarding Calls to your Mailbox To activate or cancel Call Forwarding: Press the Speaker key (or lift the handset at the single line telephone) and choose from the following dial access codes: 741 = Call Forward - Immediate...
Page 303 Electra Elite IPK II Document Revision 1 Press Message. Hang up. Voice Mail will prompt your caller to leave a message in the mailbox you selected. Single Line Telephone Hookflash. Dial Voice Mail master number followed by destination mailbox. If the Transfer destination is an extension forwarded to Voice Mail, the call waits before routing the called user’s mailbox.
Page 304 Document Revision 1 Electra Elite IPK II Live Monitor, Answering Machine Emulation (Multiline Terminal Only) To enable or cancel Personal Answering Machine Emulation: Press Live Monitor key (PGM 15-07 or SC 751: code 91). Dial 1 and the Call Forwarding type:...
Page 305 Electra Elite IPK II Document Revision 1 Checking Your Messages (Multiline Terminal Only) To check your messages: Press Message. You can have any combination of the message types in the table below on your telephone. If you see. . .
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Page 307: Direct Inward Dialing (Did)
501~756 to extension numbers 301~556. The Electra Elite IPK II system has 2000 DID Translation Table entries that you can allocate among the 20 DID Translation Tables. There is one translation made in each entry. For a simple installation, you can put all 2000 entries in the same table.
Page 308 Document Revision 1 Electra Elite IPK II The system is compatible with Dial Pulse (DP) and DTMF DID signaling. DID trunks can be either wink start or immediate start. DID Camp-On DID Camp-On sets what happens to DID calls to busy extensions when you have Busy Intercept disabled.
Page 309 Electra Elite IPK II Document Revision 1 Vacant Number Intercept If a caller dials an extension that does not exist or mis-dials, Vacant Number Intercept can reroute the call to the programmed DID Intercept extension ring group or Voice Mail. Without Vacant Number Intercept, the caller hears error tone after mis-dialing.
Page 310 Document Revision 1 Electra Elite IPK II With the DID Intercept for each DID number feature, when the primary destination (Program 22-11-05) is set to Voice Mail, the Voice Mail protocol is: 1. Busy Intercept = Forward Busy 2. Ring-No-Answer Intercept = Forward RNA When the secondary destination (Program 22-11-06) is set to Voice Mail, the Voice Mail protocol is based on the first destination's routing.
Page 311 Electra Elite IPK II Document Revision 1 When ordering DID service, provide the Telco with the following information: Electra Elite IPK II KF = US:NIFKF07B MF = US:NIFMF07B PF = US:NIFPF07B DID Facility Interface Code 02RV2-T DID Service Order Code 9.0F...
Page 312 Document Revision 1 Electra Elite IPK II Default Setting Disabled Related Features Central Office Calls, Answering Direct Inward Line (DIL) Direct Inward System Access (DISA) Off-hook Signaling Paging, External Programmable Function Keys Station Message Detail Recording Transfer Programming 10-03-01 ETU Setup - LD/OPX Assignment Set the function of the DID(4)-U( ) ETU port for DID (0).
Page 313 Electra Elite IPK II Document Revision 1 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-09-01 Class of Service Options (Incoming Call Service) - Second Call for DID/ DISA/ DIL/ E&M Enable (1) or disable (0) an extension’s ability to receive a second call from a DID, DISA, DIL, or tie line caller.
Page 314 Document Revision 1 Electra Elite IPK II 22-11-03 DID Translation Table Number Conversion - Dial-In Name For each DID Translation Table entry (1~2000), specify the name that should show on the dialed extension’s display when it rings (twelve characters max.).
Page 315 Electra Elite IPK II Document Revision 1 22-11-11 DID Translation Number Conversion, Ring Group Transfer Enable (1) or disable (0) each conversion table to follow the Ring Group programming defined in Program 22-12-01 : DID Intercept Ring Group. If Program 22-11-05 : DID Translation Number...
Page 316 Document Revision 1 Electra Elite IPK II 25-03-01 VRS/DISA Transfer Ring Group With Incorrect Dialing For each trunk port, set what happens to a call when the DISA or Automated Attendant caller dials incorrectly or waits too long to dial. The call can either disconnect (0) or Transfer to an alternate destination (a ring group, In-Skin/External, Centralized).
Page 317 Electra Elite IPK II Document Revision 1 25-06-02 VRS/DISA One-Digit Code Attendant Setup Set up single digit dialing for Automated Attendant callers. For each VRS Message programmed to answer outside calls, specify: The digit the Automated Attendant caller dials (1~12, where 10 = 0, 11 = and 12 = #).
Page 318 Document Revision 1 Electra Elite IPK II 34-01-01 E&M Tie Line Basic Setup - DID/E&M Start Signaling Set the start signaling mode for DID and tie trunks. DID and tie trunks can use either immediate start or wink start signaling.
Page 319: Direct Inward Line (Dil)
Electra Elite IPK II Document Revision 1 Direct Inward Line (DIL) Description A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or Department Group directly. Since DILs only ring one extension or group (i.e., the DIL destination), employees always know which calls are for them.
Page 320 Document Revision 1 Electra Elite IPK II If a DIL destination extension is in DND, an incoming call rings according to Ring Group programming (22-08 then 22-05). If a user puts the telephone in Do Not Disturb, calls routed to the telephones in DND will not follow call forwarding.
Page 321 Electra Elite IPK II Document Revision 1 Related Features Call Forwarding Central Office Calls, Answering Central Office Calls, Placing Department Calling Do Not Disturb Group Call Pickup Name Storing Off-Hook Signaling Paging, External Programmable Function Keys Ring Groups Transfer Programming...
Page 322 Document Revision 1 Electra Elite IPK II 22-01-04 System Options for Incoming Calls - DIL No Answer Time Set the DIL No Answer Time (0~64800 seconds). If DIL Delayed Ringing is set in program 22-08, this option sets the DIL Delayed Ring interval.
Page 323 Electra Elite IPK II Document Revision 1 To place a call on your Direct Inward Line: Lift the handset. At the multiline terminal, press the line key for DIL. - OR - Dial #9 and the DIL trunk number (e.g., 005).
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Page 325: Direct Inward System Access (Disa)
Electra Elite IPK II Document Revision 1 Direct Inward System Access (DISA) Description DISA permits outside callers to directly dial system extensions, trunks and selected features. This could help an employee away from the office that wants to directly dial co-workers or use the company’s trunks for long distance calls.
Page 326 Document Revision 1 Electra Elite IPK II (Trunk Groups 1~100). This allows the DISA caller to place an outgoing call over the selected group. Trunk Group Access bypasses the system’s Trunk Group Routing/ARS/Trunk Access Maps. As with dial 9 access, any toll charges are incurred by the system.
Page 327 Electra Elite IPK II Document Revision 1 Department Calling with Overflow Message If a DISA caller dials a busy Department Calling Group, the system can periodically play the voice prompt, “Please hold on. All lines are busy. Your call will be answered when a line becomes free.” while the caller waits.
Page 328 Document Revision 1 Electra Elite IPK II Conditions The DISA caller must use an analog type (DTMF) telephone. DISA is compatible with calling devices that meet the DTMF signaling requirements of EIA Specification RS-464. DISA trunks must be ground start or supervised loop start.
Page 329 Electra Elite IPK II Document Revision 1 Required Component(s) DSPII-U10 Unit and VRS Compact Flash (for Announcements) Related Features Automatic Route Selection (ARS) Central Office Calls, Answering Direct Inward Dialing (DID) Direct Inward Line (DIL) Long Conversation Cutoff Tandem Trunking (Unsupervised Conference)
Page 330 Document Revision 1 Electra Elite IPK II 14-01-13 Basic Trunk Setup - Loop Disconnect Supervision If DISA caller can place outgoing calls through the system (refer to Program 20-14 in the Electra Elite IPK II Programming Manual), enable loop supervision (1) for the DISA trunk. If DISA caller cannot use the system’s trunks for outgoing calls, enter 0 to disable loop supervision.
Page 331 Electra Elite IPK II Document Revision 1 22-04-01 Incoming Extension Ring Group Assignment Assign the extensions that should receive the overflow. Set the ringing in Program 22-06. 0 = Trunks Do Not Ring [just flash line keys] 1 = Trunks Ring...
Page 332 A DISA caller can ring an extension for this interval (0~64800 seconds) before the system sets the call as a Ring No Answer. After this interval expires, the call follows the programmed Ring No Answer routing. (Refer to Program 25-04 in the Electra Elite IPK II Programming Manual.) 25-07-07...
Page 333 Electra Elite IPK II Document Revision 1 25-07-09 System Timers for VRS/DISA - DISA Internal Paging Time This is the maximum length of an Internal Page placed by a DISA caller. If the Page continues longer than this interval (0~64800 seconds), the system terminates the DISA call.
Page 334 Document Revision 1 Electra Elite IPK II 20-28-01 System Option Setup - Conversation Continue Code When Program 14-01-25 is enabled, determine the 1-digit code the user should dial (0~9, , #) to extend the conversation length for the time defined in 20-28-03. If the Continue and Disconnect codes are programmed the same (e.g., #), the system will follow the "Continue"...
Page 335 Electra Elite IPK II Document Revision 1 Operation To place a DISA call into the system (from any 2500 type telephone): Dial the telephone number that rings the DISA trunk. Wait for the DISA trunk to automatically answer with a unique dial tone.
Page 336 Document Revision 1 Electra Elite IPK II Dial the number of the extension to be forwarded. Dial 1 to set Call Forwarding or 0 to cancel Call Forwarding. Dial the extension number to which the calls will be forwarded. To use the Continue code to extend a DISA call: An external call connects to an external number (either by transferring with Tandem Trunking or by DISA caller).
Page 337: Direct Station Selection (Dss) Console
Hotline keys on multiline terminals as well as DSS Consoles. ACD/Non-ACD Agent DSS Lamping Available With the Electra Elite IPK II system, Program 30-05-02~21 allows a non-ACD DSS console to lamp indicating the status of both non-ACD agents as well as ACD agents.
Page 338 Document Revision 1 Electra Elite IPK II Conditions Changing flash patterns for DSS Consoles will also change them for Hotline keys. When installing a DSS, the system must auto-detect the console in order for the LEDs to function correctly. When connecting the DSS to an extension previously defined with another circuit type, undefine the circuit type (enter 00 in Program 10-03-01 for the extension number), then connect the DSS Console.
Page 339 Electra Elite IPK II Document Revision 1 Default Setting No DSS Consoles assigned (in Program 30-02-01). All DSS Console key ranges are ports 1~200. Once a DSS Console is enabled, the console's keys are DSS keys (Program 30-03-01). System Availability...
Page 340 Document Revision 1 Electra Elite IPK II Programming 10-03-01 System Configuration - (ESI) ETU Setup - Channel 1 Terminal Type The system automatically assigns the terminal type (10) for the port which has a DSS console installed. 15-02-08 Multiline Telephone Basic Setup, Automatic Handsfree Set to ‘1’...
Page 341 Electra Elite IPK II Document Revision 1 30-03-01 DSS Console Key Assignment Customize DSS Console keys to function as DSS keys, Service Code keys, Programmable Function Keys, and One-Touch Calling keys. The key (when defined as a DSS/One-Touch key [code 01] can have any function up to four digits long (e.g., extension number or Service Code).
Page 342 Document Revision 1 Electra Elite IPK II Making an External Page using your DSS Console: Press DSS Console External Page zone key (1~8). If the zone you want is busy, try again later. If you do not have Handsfree, lift the handset to make your announcement.
Page 343 Electra Elite IPK II Document Revision 1 Using a DSS Console key as a One-Touch or Programmable Function Key: A user can have DSS Console keys programmed as One-Touch Keys. These keys can be used for Direct Station Selection, Trunk Calling, Personal Speed Dial, Abbreviated Dialing, and Service Code access. The stored service code cannot be longer than three digits.
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Page 345: Directed Call Pickup
Electra Elite IPK II Document Revision 1 Directed Call Pickup Description Directed Call Pickup permits an extension user to intercept a call ringing another extension. This allows a user to conveniently answer a co-worker’s call from their own telephone. With Directed Call Pickup, an extension user can pick up: Trunk calls (i.e., Ring Group calls)
Page 346 Document Revision 1 Electra Elite IPK II Related Features For other features which let you cover a co-worker’s calls, refer to: Call Arrival Keys (CAR) Department Calling Group Call Pickup Hold Hotline Park Secretary Call Pickup Secondary Incoming Extension Transfer...
Page 347 Electra Elite IPK II Document Revision 1 11-12-30 Service Code Setup (for Service Access) - Specified Trunk Answer (default: 672). 20-06-01 Class of Service for Extensions Assign a Class Of Service to extensions (1~15). 20-10-05 Class of Service Options (Answer Service) - Directed Call Pickup for Own Group Enable (1) or disable (0) an extension’s ability to use Directed Call Pickup for calls ringing their...
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Page 349: Directory Dialing
Electra Elite IPK II Document Revision 1 Directory Dialing Description Directory Dialing allows a Multiline Terminal user to select a co-worker or outside caller from a list of names, rather than dialing the telephone number. There are four types of Directory Dialing: SYS –...
Page 350 Document Revision 1 Electra Elite IPK II Related Features Last Number Redial Speed Dial - System/Group/Station Softkeys Programming 21-01-02 System Options for Outgoing Calls - Intercom Interdigit Time If a user waits longer than this interval between Directory Dialing steps, Directory Dialing automatically cancels.
Page 351 Electra Elite IPK II Document Revision 1 To cancel Directory Dialing: Press Exit key. Directory Dialing 2 - 329...
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Page 353: Distinctive Ringing, Tones And Flash Patterns
You can also customize the tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom ring tone and Alarm ring tone. Refer to the chart below and the Electra Elite IPK II Programming Manual for more details Table 2-10 Distinctive Ringing: Tones and Flash Patterns...
Page 354 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) None Related Features Call Arrival Keys (CAR) Single Line Telephones, Analog 500/2500 Sets Programming 15-02-02 Multiline Telephone Basic Data Setup - Trunk Ring Tone From the range specified in Program 22-03-01, select the multiline terminal extension’s trunk ring tone.
Page 355 Electra Elite IPK II Document Revision 1 Operation To listen to the incoming ring choices: Press the Speaker key. Dial 711. Dial 1 to check ringing for intercom calls. - OR - Dial 2 to check ringing for trunk calls.
Page 356 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 334 Distinctive Ringing, Tones and Flash Patterns...
Page 357: Do Not Disturb
Electra Elite IPK II Document Revision 1 Do Not Disturb Description Do Not Disturb blocks incoming calls and Paging announcements. DND permits an extension user to work by the telephone undisturbed by incoming calls and announcements. The user can activate DND while their telephone is idle or while on a call.
Page 358 Document Revision 1 Electra Elite IPK II Default Settings Enabled for all extensions. System Availability Terminals All Terminals Required Component(s) None Related Features Call Forwarding Call Forwarding/Do Not Disturb Override Central Office Calls, Answering Direct Inward Line (DIL) Distinctive Ringing, Tones and Flash Patterns...
Page 359 Electra Elite IPK II Document Revision 1 20-13-04 Class of Service Options (Supplementary Service) - Call Forward/DND Override Determine whether or not an extension should be able to override DND. 0 = Denied 1 = Allowed 20-13-40 Class of Service Options (Supplementary Service) - Do Not Disturb This option will allow or prevent the user from being able to use the Do Not Disturb feature.
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Page 361: Door Box
Conditions The Door Box Feature Requires a PGD(2)-U10 ADP. A maximum of 56 PGD(2)-U10 ADP units can be installed in an IPK II system. Refer to the Electra Elite IPK II System Hardware manual for more information. If a PGD(2)-U10 ADP circuit has a Door Box (doorphone) connected, you cannot use that circuit for External Paging.
Page 362 Each channel in the PGD(2)-U10 ADP has a jumper which must be set for Door Box operation. Refer to the Electra Elite IPK II System Hardware Manual for additional details. The PGD(2)-U10 ADP can only be connected to an ESIB(8)-U20 ETU. if the PGD(2)-U10 ADP is connected to an ESIE(8)-U20 ETU, the PGD(2)-U10 ADP will NOT be recognized.
Page 363 Electra Elite IPK II Document Revision 1 11-12-36 Service Code Access (for Service Access) Door Phone Access If the service code for Doorphone Access (702 by default) is not acceptable, change it here. 15-07-01 Extension Setup - Function Keys Assign a function key for External Call Forward by Doorphone (Code 54).
Page 364 Document Revision 1 Electra Elite IPK II Operation To call a Door Box: Multiline Terminal Press Speaker key. Dial 702. Dial Door Box Number (1~8). Single Line Telephone Lift the handset. Dial 702. Dial Door Box Number (1~8). To activate the Door Box strike: Multiline Terminal While talking to the Door Box, press the Recall key.
Page 365 Electra Elite IPK II Document Revision 1 Single Line Telephone If you are busy on a call, an off-hook signal will be heard indicating the incoming Door Box call. Press the Flash key or hookflash to place your active call on hold.
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Page 367: Drop Key
Electra Elite IPK II Document Revision 1 Drop Key Description The Drop Key abandons a call while retaining the PBX/Centrex line to originate another call. The Drop Key is provided by programming a Programmable Function Key. This feature allows the Recall key to be used to provide a hookflash to the PBX or Central Office.
Page 368 Document Revision 1 Electra Elite IPK II Related Features Flash PBX Compatibility Programming 11-12-42 Service Code Setup (for Service Access) - Flash on Trunk lines #3 = Default 11-12-59 Service Code Setup (for Service Access) - Drop Operation, for SLT Not assigned at default.
Page 369 Electra Elite IPK II Document Revision 1 Operation To use the Drop key from a Multiline Terminal with a CO/PBX call in progress: Press the Function key programmed as a Drop key. Receive the new CO/PBX dial tone. Dial the desired number.
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Page 371: D Term Cordless Ii Terminal
Description term The NEC Cordless II Terminal may be used with the Electra Elite IPK II KTS. The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS) Technology and must be connected in tandem to a Multiline Terminal. Press the applicable key on the Base Unit to Switch between Cordless operation and Multiline Terminal operation.
Page 372 Radio interference causes interruptions in conversation. When this happens, your unit is not defective. When noise continues, move to a different location while you talk. (You might even need to move the base unit.) When the situation persists, contact NEC Unified Solutions, Inc., National Technical Assistance Center (NTAC).
Page 373 Function keys F1 ~ F4 can be programmed as Line Keys 1~16, Redial (LNR/SPD), Answer (ANS), Feature (FNC), or Recall. When assigned, these keys operate the same as on an NEC Multiline Terminal. When initially installed, function keys F1~F4 default to Line Keys 1~4 respectively and Off-Hook Ringing defaults to ON.
Page 374 Document Revision 1 Electra Elite IPK II To answer an Incoming Ringing Call: When the handset is in the charger, lift it. icon is displayed. ¥ When the handset is out of the Base Unit, press TALK if ringing line preference is assigned.
Page 375 Electra Elite IPK II Document Revision 1 To adjust ring volume: While the telephone is not being used, press R/VOL (upper key on left side) repeatedly to select desired setting display: Ring Type A High Ring Type A Low Ring Type B High...
Page 376 Document Revision 1 Electra Elite IPK II Or press Desk to select Multiline Terminal. Switching must be accomplished while both terminals are idle. A call in progress cannot be switched. When tried, it is dropped. Switching held calls is not recommended because LED indications are not provided.
Page 377 Electra Elite IPK II Document Revision 1 13. To restore the normal redial function, enter setup mode, and press F3 and HOLD to display Digital (Redial). 14. Press TALK to restore standby mode. term Cordless II Terminal 2 - 355...
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Page 379: D Term Cordless Lite Ii Terminal
Description term The NEC D Cordless II Lite Terminal may be used with the Electra Elite IPK II KTS. The DTH-4R-( ) TEL uses 900 MHz FM with ADPCM (digital) Technology and is connected in tandem to a Multiline Terminal.
Page 380 Document Revision 1 Electra Elite IPK II When a message is received, the message icon is displayed. Synchronous Ringing does not apply to the cordless terminals. A beep indicates when the cordless terminal receives off-hook ringing. A spare battery is available as an Optional Available Part. A second battery is not shipped with the product.
Page 381 Electra Elite IPK II Document Revision 1 Related Features Cordless Telephone Connection Dterm Analog Cordless Terminal Programming 10-03-01 Terminal Type (B1) 15-07 Programmable Function Keys 20-07 Class of Service (Administrator Level) 20-08~14 Class of Service Operation term To set up and program the D...
Page 382 Function keys F1 ~ F4 can be programmed as Line Keys 1~16, Redial (LNR/SPD), Answer (ANS), Feature (FNC), or Recall. When assigned, these keys operate the same as on an NEC Multiline Terminal. When initially installed, function keys F1~F4 default to Line keys 1~4 respectively and Off-Hook Ringing defaults to ON.
Page 383: D Term Handset Cordless
Electra Elite IPK II Document Revision 1 term Handset Cordless Description term The D Handset Cordless Terminal is a stand-alone telephone with a direct connection to one digital port on the ESI(8)-U( ) ETU. term The D Handset Cordless Terminal has the following features:...
Page 384 Document Revision 1 Electra Elite IPK II When a communication path is established between the Handset Cordless terminal and the Base Unit, the Talk/Batt.low LED is on and dial tone is generated. When a communication path cannot be established in 5 sec., an error tone is generated and the Handset returns to standby.
Page 385 Radio interference causes interruptions in conversation. When this happens, your unit is not defective. When noise continues, move to a different location while you talk. (You might even need to move the Base Unit.) When the situation persists, contact NEC Unified Solutions, Inc., National Technical Assistance Center (NTAC).
Page 386 Document Revision 1 Electra Elite IPK II To change the Auto Talk mode: Hold down Trf key while changing the Ringer On/Off switch from Off to On. When the mode changes, a confirmation tone is generated: Auto Talk Off: 3 Beeps...
Page 387 Electra Elite IPK II Document Revision 1 Setting handset ringer On/Off Volume in Standby Mode: Press Vol key to adjust volume normal or high. While Vol is pressed, the ringer starts to ring based on the current setting. Ringer Volume can be adjusted with Ringer On/Off key in Off.
Page 388 Document Revision 1 Electra Elite IPK II To Hold a call in progress at the Base Unit: Press Hold and return the Handset to the Base Unit. To return to the held party press the flashing green line key and press Talk or pick up the Handset.
Page 389: D Term Ip Gateway System
Networks allows mix and match IP-capable EXTender clients up to eight or 12 users connects to the digital-line side of the Electra Elite IPK II KTS allows virtual configuration, management, and troubleshooting of EXTender clients from a central...
Page 390 Document Revision 1 Electra Elite IPK II OFTWARE UPPORT TCP/IP protocol supports IP traffic and management. RVPoIP uses UDP/IP protocol for voice transmission. Serial RVP uses HDLC encapsulation for voice transmission. Management and utilities include Telnet, inband RVP, RS-232 console interface (Gateway and Branch), SNMP, and HTML.
Page 391 DTP-32DE-1 for home environment Required Component(s) Components include the following: Electra Elite IPK II KTS with 1 ESI port for each Branch port and IP Adapter Gateway unit Branch unit and/or IP Adapters with total ports not exceeding the number of ports...
Page 392 Document Revision 1 Electra Elite IPK II Application Guide PC for configuration T1, Fractional T1, ISDN, Frame Relay or ATM circuit that can connect the Branch unit to the Gateway location A networking terminating device that can interface with the Gateway and Branch/Adapter units and support synchronous serial protocol using RS-232, V.35, or RS-530 interface, or 10BaseT...
Page 393: Dual Line Appearance
Electra Elite IPK II Document Revision 1 Dual Line Appearance Description Each multiline terminal has two line appearance keys (CALL1 and CALL2) for placing and answering calls. These line appearance keys, assigned to the extension’s number, simplify operations for busy users.
Page 394 Document Revision 1 Electra Elite IPK II Programming 20-13-06 Class of Service Options (Supplementary Service) - Automatic off-hook Signaling In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to automatically send off-hook Signals while busy on a handset call. Setting this option to “0” will prevent Intercom calls from ringing the CALL2 key - instead the caller will hear a busy signal.
Page 395: E911 Compatibility
E911 Compatibility Description IMPORTANT - PLEASE NOTE THE FOLLOWING! All local trunks or the trunk connected to external 911 equipment must be put into the E911 route. By placing all the local trunks into the E911 route, this assures that any user may make a call to 911.
Page 396 Document Revision 1 Electra Elite IPK II Emergency Routing When an extension user dials 911, the system can automatically find a trunk for the call. The system can choose a route to which the user normally does not have access. If all normal routes are busy, the system can even disconnect an active call and place the emergency call.
Page 397 Electra Elite IPK II Document Revision 1 Conditions If Program 21-01-10 is programmed with an entry other than “0”, a call will not have a talk path unless the user dials at least the number of digits entered in this option when placing an out going call.
Page 398 Document Revision 1 Electra Elite IPK II 21-02-01 Trunk Group Routing for Extensions Assign the routes set in Program 14-06 to extensions. This program and Program 14-06 are the minimum required if E911 must seize a line to dial. Trunk Groups: 1~100...
Page 399 Electra Elite IPK II Document Revision 1 Dial a trunk access code (e.g., 9) or press a line key. Dial 911. To turn off the E911 Alarm at your telephone: Lift the handset or press the Speaker key. Dial 786.
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Page 401: Electra Elite Ipk Terminals
The dial pad is detachable allowing for easy customization for a foreign language (French or Spanish), or for Automatic Call Distribution (ACD) applications. All Electra Elite IPK II Terminals are Class B devices and comply with U.S. FCC regulations for office and residential use. They also comply with requirements of the Canadian Interference-Causing Equipment Regulations.
Page 402 Document Revision 1 Electra Elite IPK II The LCD of the Electra Elite IPK II Terminal provides a volume bar indication, while adjusting the following volume levels or controls: Speaker Volume Handset/Headset Volume BGM Volume Ring Volume/off-hook Ring Volume LCD Contrast Only English displays are provided (SPEAKER, HANDSET, RING, LCD).
Page 403 The distance from the KSU for Electra Elite IPK II DTH Multiline Terminals can be extended when local AC power is provided. When the Electra Elite IPK II terminal is powered by a local AC-2R/AC-3R Unit (AC Adapter), a built in Long Line Adapter allows these telephones to be connected up to 2,000 feet by Twisted 1-pair 24AWG Cable.
Page 404 Document Revision 1 Electra Elite IPK II The WM-R Unit (Wall Mount Unit) is required when any adapter is installed in an Electra Elite Terminal and the terminal is to be wall mounted. Default Settings None System Availability Terminals DTH-16LD-1 TEL...
Page 405 Electra Elite IPK II Document Revision 1 CT(A)-R UNIT (TAPI Adapter connect by RS-232C) CT(U)-R UNIT (TAPI Adapter connect by USB) HF-R UNIT (Adapter for Full Duplex Handsfree) IP-R(IPK) UNIT (IP Adapter) BS(F)-R UNIT (French Button Unit) BS(S)-R UNIT (Spanish Button Unit)
Page 406: Table 2-11 Electra Elite Ipk Telephone Specifications
Document Revision 1 Electra Elite IPK II Programming 10-03-01 Terminal Type (B1) 15-07 Programmable Function Keys 15-20-01 LCD Line Key Assignment 20-07 Class of Service (Administrator Level) 20-08~14 Class of Service Operation Refer to individual features for details. Table 2-11 Electra Elite IPK Telephone Specifications...
Page 407 Electra Elite IPK II Document Revision 1 Table 2-11 Electra Elite IPK Telephone Specifications (Continued) DTH-16LD-1 DTH-32D-1 DTH-16D-1 DTH-8D-1 DTH-8-1 ITH-16D-2 ITH-8D-2 Housing Color White or White or White or White or White or White or White or Black Black...
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Page 409: Electra Elite Terminal Migration
Electra Elite IPK II systems. Electra Elite multiline terminals can easily be used with the Electra Elite IPK II systems. With very few exceptions, all telephone features and abilities that are possible on Electra Elite 48/192 are also possible with the Electra Elite IPK II system.
Page 410 Document Revision 1 Electra Elite IPK II Related Features Ancillary Device Connection Electra Elite IPK Terminals Handsfree and Monitor Off-Hook Signaling Softkeys Programming 10-03-01 Terminal Type (B1) 15-07 Programmable Function Keys 20-07 Class of Service (Administrator Level) 20-08~14 Class of Service Operation Refer to individual features for details.
Page 411: Eliteapps - Interactive Voice Response
LAN or WAN in a totally secure environment. Basically, the IVR receives calls, collects information, and forwards the call. A customer can use NEC Professional Services to customize the IVR to meet a unique user application. The following major functions are provided: Call control Answer an inbound call.
Page 412 Document Revision 1 Electra Elite IPK II Access caller ID information. Set all call control parameters. Supervise normal and Blind transfers. Announce a call prior to connection to another port. Multilingual support Database Access (ODBC) Open a Data Source Name (DSN).
Page 413 Electra Elite IPK II Document Revision 1 Cancel a timer. Variables Variables are user definable. Variables can be integer or string type. Set a variable to the result of an expression. Set a variable to a string. Set a variable to another variable.
Page 414 Document Revision 1 Electra Elite IPK II Required Component(s) IVR(8)-U( ) ETU Related Features Digital Voice Mail Programming 11-02-01 Extension Numbering 11-07-01 Department Group Pilot Number 15-03-03 Single Line Telephone Basic Data Setup 16-01 Department Group Basic Data Setup 16-02...
Page 415: Elite Callanalyst
Electra Elite IPK II Document Revision 1 Elite CallAnalyst Description Elite CallAnalyst is an easy to use, graphically oriented software package that allows you to monitor and analyze telephone calls, understand telephone usage, and cut costs. Incoming and outgoing calls are tracked accurately along with the date and time of the call.
Page 416 The following optional modules of Elite CallAnalyst Software require license upgrade: Network Client Network clients must then call NEC for additional licensing. The license is issued on the CallAnalyst Server installation. All license information is maintained on the server PC.
Page 417 Electra Elite IPK II Document Revision 1 System Availability Terminals All Terminals: Incoming CO/PBX Call Outgoing CO/PBX Call Conference CO/PBX Call Transferred CO/PBX Call Required Component(s) Serial Connection for SMDR over Serial - OR - LAN Connection for SMDR over Ethernet...
Page 418 Document Revision 1 Electra Elite IPK II Related Features Account Code - Forced/Verified/Unverified Account Code Entry Central Office Calls, Answering Central Office Calls, Placing Clock/Calendar Display E-911 Compatibility ISDN Compatibility Multiple Trunk Types Station Message Detail Recording T1 Trunking (with ANI/DNIS Compatibility)
Page 419 Electra Elite IPK II Document Revision 1 Caller ID name can be displayed in SMDR records. Program 35-02-17 must be set to “0” and Program 35-02-18 set to “1”. 14-01-06 Basic Trunk Data Setup - SMDR Print Out Use this option to have the system include (1) or exclude (0) the trunk being programmed for the SMDR printout.
Page 420 Document Revision 1 Electra Elite IPK II 35-02-01 35-02-18 SMDR Output Options Set the various print options for SMDR. 35-03-01 SMDR Port Assignment for Trunk Group Assign the SMDR port for each trunk group. This is the SMDR port to which the incoming call information should be sent.
Page 421 Electra Elite IPK II Document Revision 1 Serial Connection: 10-21-02 CPUII( )-U( ) Hardware Setup - Baud Rate for COM Port If the SMDR connection is made using the COM port on the CPUII ( )-U( ), define the baud rate.
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Page 423: Facsimile Co Branch Connection
Telco. Conditions The Electra Elite IPK II systems require a COI(4)-U ( ), or COIB(4)-U ( ) ETU to connect a facsimile in branch to a direct CO/PBX line. Connection of the facsimile machine does not require extra system ports.
Page 424 Document Revision 1 Electra Elite IPK II Required Component(s): COI(4)-U ( ) ETU or COIB(4)-U ( ) ETU Related Features None Programming 14-02-14 Loop Start/Ground Start 0 = Loop Start 1 = Ground Start 14-05 Trunk Group Trunk Ports = 1~200...
Page 425: Flash
Electra Elite IPK II Document Revision 1 Flash Description Flash allows an extension user to access certain CO and PBX features by interrupting the trunk loop current. Flash lets an extension user take full advantage of whatever features the connected Telco or PBX offers.
Page 426 Document Revision 1 Electra Elite IPK II Related Features Drop Key PBX Compatibility Toll Restriction Voice Mail Programming 11-12-42 Flash on Trunk Lines Assign Service Code, default = #3. 14-02-03 Analog Trunk Data Setup - Flashing/Grounding Make sure this item is set for open loop Flash (0).
Page 427 Electra Elite IPK II Document Revision 1 Operation To flash the trunk you are on: From a Multiline Terminal Press the Recall key. From a Single Line Telephone Hookflash. Dial #3. Flash 2 - 405...
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Page 429: Flexible System Numbering
Although the default code of 9 is suitable for most applications, you can alter the code if needed. The system provides a completely flexible system numbering plan. Refer to the chart below and the Electra Elite IPK II Programming Manual for more details. Flexible System Numbering...
Page 430 Document Revision 1 Electra Elite IPK II Conditions Programming follows a telephone’s extension number, not the port number in most cases. If you relocate a telephone, you may need to change additional programming. If the extension numbering plan is changed from ‘3xx’ to ‘2xx’, and you would like to consecutively press two DSS keys without toggling the hookswitch, Program 11-16-05 must be removed.
Page 431 Electra Elite IPK II Document Revision 1 Default Setting Extensions and Virtuals are numbered in the following order: Programs 11-02-01 and 11-04-01 Physical Extension’s: Extn Port 1 = 101 ~ Extn Port 99 = 199 Extn Port 100 = 3101 ~ Extn Port 256 = 3257...
Page 432 Document Revision 1 Electra Elite IPK II 11-10-01 Service Code Setup (for System Administrator) 11-11-01 Service Code Setup (for Setup/Entry Operation) 11-12-01 Service Code Setup (for Service Access) 11-13-01 Service Code Setup (for ACD) 11-14-01 Service Code Setup (for Hotel)
Page 433: Flexible Timeouts
Electra Elite IPK II Document Revision 1 Flexible Timeouts Description The Flexible Timeouts feature provides a variety of timers in the Resident System Program to allow the system to operate without initial programming. The system timers can be changed to meet customer needs according to the system application requirements.
Page 434 Document Revision 1 Electra Elite IPK II Timer Timer Title Comment Class 0 Class 1~15 22-01-04 20-31-08 DIL/Incoming Ring Group A DIL that rings its programmed destination longer No Answer Time than this interval diverts to the DIL No Answer Ring Group (Program 22-08-01).
Page 435 Electra Elite IPK II Document Revision 1 Timer Timer Title Comment Class 0 Class 1~15 25-07-08 20-31-20 Long Conversation This timer determines how long the system will Disconnect (Trunk to Trunk) wait before disconnecting a trunk-to-trunk conversation call after the Long Conversation tone is heard.
Page 436 Document Revision 1 Electra Elite IPK II Required Component(s) None Related Features None Programming 20-29-01 Timer Class for Extensions Assign the timer class (0~16) to each extension for each Night mode. This entry includes virtual extension number. 20-30-01 Timer Class for Trunks Assign the timer class (0~16) to each trunk for each Night mode.
Page 437: Forced Trunk Disconnect
Electra Elite IPK II Document Revision 1 Forced Trunk Disconnect Description Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s active outside call. The user can then place a call on the released trunk. Forced Trunk Disconnect lets a user access a busy trunk in an emergency, when no other trunks are available.
Page 438 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Placing Programming 11-10-26 Forced Trunk Disconnect Assign the Service Code. 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-07-11 Class of Service Options (Administrator Level) - Forced Trunk Disconnect In an extension’s Class of Service, enable (1) or disable (0) the ability to use Forced Trunk...
Page 439 Electra Elite IPK II Document Revision 1 Single Line Telephone Dial trunk access code (#9 + trunk number). You hear busy tone. Trunk numbers are 001~200. Dial Service Code (not set at default). You hear confirmation beeps as the system disconnects the line.
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Page 441: Group Call Pickup
Group Call Pickup Description Group Call Pickup allows an extension user to answer a call ringing another extension in a Pickup Group. This permits co-workers in the same work area to easily answer each other’s calls. The user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key.
Page 442 Document Revision 1 Electra Elite IPK II System Availability Terminals Any Station Required Component(s) None Related Features Central Office Calls, Answering Directed Call Pickup Programmable Function Keys Programming 11-12-25 Service Code Setup (for Service Access) - Direct Call Pickup for Own Group If the default service code (756) for Direct Call Pickup for Own Group is not acceptable, change the code as required.
Page 443 Electra Elite IPK II Document Revision 1 15-07-01 Programmable Function Keys Assign Group Call Pickup keys: Code 24 for an extension’s own Pickup Group and ring group calls (Service Code Code 25 for a telephone ringing in another Pickup Group (Service Code 769)
Page 444 Document Revision 1 Electra Elite IPK II Operation To answer a call ringing another telephone in your Pickup Group: Pick up the handset or press the Speaker key. (Multiline Terminal only) Press the Group Call Pickup key (PGM 15-07 or SC 751: 24).
Page 445: Group Listen
Electra Elite IPK II Document Revision 1 Group Listen Description Group Listen permits a multiline terminal user to talk on the handset and have their caller’s voice broadcast over the telephone speaker. This lets the multiline terminal user’s co-workers listen to the conversation.
Page 446 Document Revision 1 Electra Elite IPK II Programming 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-13-26 Class of Service Options (Supplementary Service) - Group Listen In an extension’s Class of Service, enable (1) or disable (0) the ability to activate Group Listen.
Page 447: Handset Mute
Handset Mute Description Handset Mute is provided to most terminals connected to the Electra Elite IPK system. While talking on the Multiline Terminal handset, a station user can dial a feature code or press the MIC button to mute the transmit speech path. The station user can still hear the outside (or intercom) voice.
Page 448 Document Revision 1 Electra Elite IPK II Programming 15-07-01 Programmable Function Keys Assign a function key for Handset Transmission Cut Off (code 40). 80-01-01 Basic Hardware Setup for System Service Tone 25 (Service Set Tone), this option allows the service set tone to be disabled.
Page 449: Handsfree And Monitor
Electra Elite IPK II Document Revision 1 Handsfree and Monitor Description Handsfree allows a Multiline Terminal user to process calls using the speaker and microphone in the telephone instead of the handset. Handsfree is a convenience for workers who do not have a free hand to pick up the handset.
Page 450 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) None Programming 15-02-08 Multiline Telephone Basic Data Setup - Automatic Handsfree Use this option to set whether pressing a key accesses a One-Touch Key (1) or if it pre-selects the key (0).
Page 451 Electra Elite IPK II Document Revision 1 Related Features Central Office Calls, Answering Central Office Calls, Placing Microphone Cutoff Prime Line Selection Operation To talk Handsfree: Press the Speaker key, Trunk Line key or Virtual Extension key. Place the call.
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Page 453: Handsfree Answerback/Forced Intercom Ringing
Electra Elite IPK II Document Revision 1 Handsfree Answerback/Forced Intercom Ringing Description Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking toward the telephone, without lifting the handset. Like Handsfree, this is a convenience for workers who do not have a free hand to pick up the handset.
Page 454 Document Revision 1 Electra Elite IPK II Related Features Handsfree and Monitor Microphone Cutoff Programming 11-11-15 Service Code Setup (for Setup/Entry Operation) - Enable Handsfree Incoming Intercom Calls If required, change the service code used for setting an extension to voice announce for incoming ICM calls (default: 721).
Page 455 Electra Elite IPK II Document Revision 1 Operation To enable Handsfree Answerback for your incoming Intercom calls: Press idle the Speaker key. Dial 721. Press Speaker to hang up. This disables Forced Intercom Ringing. To enable Forced Intercom Ringing for your incoming Intercom calls: Press idle the Speaker key.
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Page 457: Headset Operation
Electra Elite IPK II Document Revision 1 Headset Operation Description A multiline terminal user can utilize a customer-provided headset in place of the handset. Like using Handsfree, using the headset frees up the user’s hands for other work. However, Headset Operation provides privacy not available from Handsfree.
Page 458 Document Revision 1 Electra Elite IPK II System Availability Terminals None Required Component(s) Headset Related Features Handsfree Answerback/Forced Intercom Ringing Programmable Function Keys Programming 15-07-01 Programmable Function Keys Assign a function key for Headset operation (code 05). 20-02-05 System Options for Multiline Telephones - Headset Busy Mode...
Page 459 Electra Elite IPK II Document Revision 1 Operation To enable the headset: Plug in the headset into the headset jack on the bottom of the telephone. Program a Headset key (PGM 15-07 or SC 751: 05). You hear a confirmation beep.
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Page 461: Hold
Electra Elite IPK II Document Revision 1 Hold Description Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence or Music on Hold, not conversation in the extension user’s work area. While the call waits on Hold, the extension user may process calls or use a system feature.
Page 462 Document Revision 1 Electra Elite IPK II Conditions The called extension must lift the handset or press the Speaker key before the call can be placed on hold. Callers on Hold hear Music on Hold, if programmed. An extension can have function keys for System Hold and Exclusive Hold.
Page 463 Electra Elite IPK II Document Revision 1 Programming 11-12-30 Service Code Setup (for Service Access) - Specified Trunk Answer If required, redefine the service code used to answer a specific trunk which is either ringing or on hold (default: 672).
Page 464 Document Revision 1 Electra Elite IPK II 16-02-01 Department Group Assignment for Extensions Assign extensions to Department Groups. Department Groups: 1~64 20-06-01 Class of Service for Extensions Assign a Class Of Service (1~15) to an extension. 20-11-09 Class of Service Options (Hold/Transfer Service) - Group Hold Initiate In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to initiate...
Page 465 Electra Elite IPK II Document Revision 1 Operation System Hold To place an outside call on System Hold: Press Hold. To pick up an outside call on System Hold: Press the flashing CAP key. - OR - If you know the specific line number, dial 672 + Line number (001~200).
Page 466 Document Revision 1 Electra Elite IPK II Single Line Telephone Hookflash. Dial 732. Hang up. To pick up a call on Group Hold: Press the Speaker key. Dial 762. Single Line Telephone Lift the handset. Dial 762. Intercom Hold To place an Intercom call on Intercom Hold: Press Hold.
Page 467: Hotel/Motel
Electra Elite IPK II Document Revision 1 Hotel/Motel Description Your Elite IPK II telephone system provides Hotel/Motel services in addition to the many features available to business users. These Hotel/Motel services help you run your facility more efficiently, save you time and money and provide your guests with more responsive service.
Page 468 Document Revision 1 Electra Elite IPK II Room to Room Calling Restriction Prevent guests in one room from calling guests in another — a handy feature for guests that want to maintain their privacy. If you need to, you can always allow inter-room calling (e.g., for families or groups that have separate rooms).
Page 469 Code Restriction Department Calling Flexible System Numbering Programming Refer to the Electra Elite IPK II Hotel/Motel Services Guide for complete programming information. Operation Refer to the Electra Elite IPK II Hotel/Motel Services Guide for complete operation information. Hotel/Motel 2 - 447...
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Page 471: Hotline
Electra Elite IPK II Document Revision 1 Hotline Description Hotline gives a multiline terminal user one-button calling and Transfer to another extension (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.
Page 472 Document Revision 1 Electra Elite IPK II A Hotline is a uniquely programmed function key. Default Setting Disabled Related Features Automatic Call Distribution (ACD) Distinctive Ringing, Tones and Flash Patterns Direct Station Selection Do Not Disturb Handsfree Answerback/Forced Intercom Ringing...
Page 473 Electra Elite IPK II Document Revision 1 20-02-03 System Options for Multiline Telephones - BLF Control and 20-13-06 Class of Service Options (Supplementary Service) - Automatic off-hook Signaling Programs 20-02-03 and 20-13-06 set the conditions under which a Hotline, Reverse Voice Over or DSS Console key indicates that an extension is busy.
Page 474 Document Revision 1 Electra Elite IPK II To transfer your outside call to your Hotline partner: Press the Hotline key. Announce call and hang up. - OR - Hang up to have the call wait at your Hotline partner unannounced.
Page 475: Howler Tone Service
Electra Elite IPK II Document Revision 1 Howler Tone Service Description Howler Tone Service provides a Howler Tone when a station remains off-hook after a call is completed or when a station is off-hook and digits are not dialed in a programmed time.
Page 476 Document Revision 1 Electra Elite IPK II Programming Changing either of these two programs will require a KSU reset for the changes to take affect. 80-01-01 Service Tone Setup Set repeat count for tone 16 "Lockout", default = 0 (endless).
Page 477: Intercom
Intercom Description Intercom gives extension users access to other extensions. This provides the system with complete internal calling capability. Handsfree Answerback/Forced Intercom Ringing Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking toward the telephone, without lifting the handset. Like Handsfree, this is a convenience for workers who do not have a free hand to pick up the handset.
Page 478 Document Revision 1 Electra Elite IPK II System Availability Terminals All Terminals Required Component(s) None Related Features Handsfree Answerback/Forced Intercom Ringing Intercom Abandoned Call Display Line Preference Name Storing Programming For Intercom: 11-11-13 Service Code Setup (for Setup/Entry Operation) - Display Language Selection for...
Page 479 System Options for Multiline Telephones - Forced Intercom Ringing Determine if an extension’s ICM calls should be set as Forced Intercom Ringing (1). If disabled (0), Intercom calls voice-announce. For all NEC Cordless telephones, this option must be set to “1” as voice announce is not possible.
Page 480 Document Revision 1 Electra Elite IPK II 20-08-10 Class of Service Options (Outgoing Call Service) - Switching from Handsfree Answerback to Forced Intercom Ringing In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to toggle...
Page 481 Electra Elite IPK II Document Revision 1 To check your extension’s data (multiline terminal only): Press Help. Dial the extension number. You display shows your telephone’s extension number, port number and extension/Department Group. You can also check any other extension numbers information y pressing Help + the extension number.
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Page 483: Internal Hub
By eliminating the possibility of collisions, full-duplex point-to-point connections on the switch become possible. When multiple ETUs requiring Ethernet data connections are installed in an Electra Elite IPK II KSU, the HUB ETU can provide a neat and simple installation.
Page 484 Document Revision 1 Electra Elite IPK II Back Pressure For congestion on a half-duplex port, back pressure flow control is supported. Back pressure generates collision-detection signals in the CSMA/CD MAC-layer (media access control) protocol of Ethernet when a port is overloaded. These collision-detection signals from the congested port trick the sending port into believing a collision is imminent, and cause it to back off.
Page 485 Electra Elite IPK II Document Revision 1 Related Features None Programming None Operation None Internal Hub 2 - 463...
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Page 487 The IAD (8)-U( ) ETU with IP Station (MEGACO) application loaded is an optional interface package for the Electra Elite IPK II system that converts digital station ports into MEGACO IP station ports. An on-board 10/100 Base-T connector provides a WAN/LAN connection. Voice and signaling data from/ to the IP stations are converted into IP packets and transmitted through the Data Communication IP Network Intranet or Internet.
Page 488: Ip Station (Megaco) - Iad (Integrated Access Device)
Document Revision 1 Electra Elite IPK II The IAD (8)-U( ) supports only those vocoders that are approved to provide toll-quality speech path. The following voice compression methods are supported for the IP Station (MEGACO) application: G.711 u Law - Highest Bandwidth G.729 - Mid-Range Bandwidth...
Page 489 Electra Elite IPK II Document Revision 1 In voice communication, particularly Internet telephony, the Mean Opinion Score (MOS) provides a numerical measure of the quality of human speech at the circuit destination. The scheme uses subjective tests (opinionated scores) that are mathematically averaged to obtain a quantitative indicator of the system performance.
Page 490 Document Revision 1 Electra Elite IPK II Required Component(s) IAD (8)-U( ) ETU with IP Station (MEGACO) application loaded. AC-R UNIT (AC Adapter) (When in-line power is used, Power over Ethernet (POE), is not provided.) IP Terminals - must be updated to release 1.25 or higher to support this application.
Page 491: Ip Station (Megaco) - Mg 16
Gateway 16 supports IP signaling for up to 16 IP Phones and reduces the maximum capacity of IP stations in the system by 16. There can be only one Media Gateway Controller assigned in the Electra Elite IPK II. This determination will be made in KSU Programming [84-05-03] Master/Slave determination. The "Media Gateway Controller"...
Page 492 Document Revision 1 Electra Elite IPK II Each voice call requires at least the specifications listed in the following table. This includes all the overheads of VoIP communication, including signaling). Time Theoretical Transmit Receive Packetization Default Jitter Codec Between Maximum...
Page 493 Electra Elite IPK II Document Revision 1 In voice communication, particularly Internet telephony, the Mean Opinion Score (MOS) provides a numerical measure of the quality of human speech at the circuit destination. The scheme uses subjective tests (opinionated scores) that are mathematically averaged to obtain a quantitative indicator of the system performance.
Page 494 Document Revision 1 Electra Elite IPK II System Availability Terminals ITH-16D-2/3 Multiline Terminal - OR - ITH-8D-2/3 Multiline Terminal - OR - Any IPK Multiline Terminal with IP-R (IPK) Unit installed. - OR - IPK Soft Phone Required Component(s) PVA( )-U( ) ETUwith IP Station (MEGACO) application loaded.
Page 495 Electra Elite IPK II Document Revision 1 84-05-02 VOIP LAN Interface Setup Use this program to define the LAN interface Speed and Mode of the VoIP Application supported (MG16, CCISoIP). (default: 0 = AUTO) 84-05-03 VOIP MGC Master Slave Setting Use this program to define the Media Gateway Controller for the MG16 application.
Page 496 Document Revision 1 Electra Elite IPK II 84-06-08 VOIP Setup – Last LSR Threshold Use this program to define the Last LSR Threshold - this data will be sent to the IPK II CPU when the value exceeds the defined value.
Page 497 Electra Elite IPK II Document Revision 1 15-05-07 Using IP Address Use this program to review the registered IP Phones IP Address [Informational Only]. (default: 0.0.0.0) 15-05-15 Codec Type Use this program to set the registered IP Phone Codec type – Reference 84-11 Dterm IP Codec Basic Information.
Page 498 Document Revision 1 Electra Elite IPK II 84-11-05 G711 Jitter Buffer Type Use this program to define G.711 Jitter Buffer setting –values are set in “ms”. (default: 60ms) 84-11-06 G711 Jitter Buffer Max Use this program to define G.711 Jitter Buffer maximum accepted value –values are set in “ms”.
Page 499 TX Gain Use this program to define to TX Gain Values –Adjusting this value will increase or decrease volume levels for the receiving party. Consult the Electra Elite IPK II Programming Manual for Transmit Gail scale to set acceptable value.
Page 500 Document Revision 1 Electra Elite IPK II Programming - VoIP MG16 ETU 84-05-01 VoIP IP Address Setup (Slot No.) = 192.168.1.21 84-05-02 VoIP Interface Auto 84-05-03 Master/ Slave = 1:Master 84-05-04 VOIP Subnet Mask = 255.255.255.0 Programming - System IP Phones DHCP Mode (Disabled) IP Address = 192.168.1.200...
Page 501 Electra Elite IPK II Document Revision 1 IPK II CPU Switch/Hub VOIP MG16 IPK II CPU: 192.168.1.20 VoIP MG16: 192.168.1.21 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.254 IP Phone 2 IP Phone 1 (DHCP) (DHCP) Figure 2-4 Example - Dynamic IP Addressing, One LAN Programming - IPK II CPU 10-12-01 IPK II CPU Network Setup - IP Address = 192.168.1.20...
Page 502 Document Revision 1 Electra Elite IPK II Example Configuration 3 - Static IP Addressing, Routed LAN: This example shows System IP Phones connected to an Elite IPK II over a Wide Area Network (WAN) with static addressing. This is a typical scenario - a small branch office connecting to an Elite IPK II at the main office.
Page 503 Electra Elite IPK II Document Revision 1 Programming - VoIP MG16 84-05-01 VoIP MG16 IP Address Setup (Slot No.) = 192.168.1.21 Programming - System IP Phones DHCP Mode (Disabled) IP Address = 192.168.2.200 Subnet Mask = 255.255.255.0 Default Gateway = 192.168.2.254 CODEC Selection IP Phones can use various CODECs (Coder/Decoder).
Page 504 Document Revision 1 Electra Elite IPK II 84-11-06 G711 Jitter Buffer Max –values are set in “ms” (default: 120ms) 84-11-07 G729 Audio Frame [1=10ms, 2=20ms, 3=30ms] (default: 3=30ms) 84-11-08 G729 VAD Mode (default: 0:Disable) 84-11-09 G729 Jitter Buffer Min – values are set in “ms” (default: 30ms) 84-11-10 G29 Jitter Buffer Type –...
Page 505 Electra Elite IPK II Document Revision 1 Music on Hold: In addition, Music on Hold is also provided by a Multicast from the Media gateway Card (MG16). The setting in Program 10-04-01 Music on Hold Setup, is accepted whether or not music should be provided.
Page 506 Document Revision 1 Electra Elite IPK II The following menu items require programming in your IP Phone: Program/ Description/Selection Default Assigned Data Comments Item No. Network Setting DHCP Disable IP Address 0.0.0.0 Enter a Static IP Address for the IP Phone.
Page 507: Ip Trunk - H.323 Protocol
IP Trunk - H.323 Protocol Description The Electra Elite IPK II Voice over IP Trunk Card H-323 package sends the real-time voice over the corporate LAN or WAN. The voice from the telephone is digitized and then put into frames to be sent over a network using Internet Protocol.
Page 508 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) IAD(8)-U10 ETU - H.323 package Related Features None Programming 10-03-01 ETU Setup 11-01-01 System Numbering 14-02-01 Signaling Type (DP/DTMF) At default, 14-02-01 is set to 2 (DTMF). For the IAD trunks this must be set for Dial Pulse (either 0 [10PPS] or 1 [20PPS]).
Page 509: Ip Trunk - (Sip) Session Initiation Protocol
IP Trunk - (SIP) Session Initiation Protocol Description The Electra Elite IPK II Voice over IP Trunk Card SIP package sends the real time voice over the corporate LAN or WAN. The voice from the telephone is digitized and then put into frames to be sent over a network using Internet protocol.
Page 510 Document Revision 1 Electra Elite IPK II Conditions None Default Setting None System Availability Terminals All Multiline Terminals Required Component(s) IAD(8)-U10 ETU - SIP package Related Features None Programming 10-03-01 ETU Setup 11-01-01 System Numbering 14-02-01 Signaling Type (DP/DTMF) At default, 14-02-01 is set to 2 (DTMF). For the IAD trunks this must be set for Dial Pulse (either 0 [10PPS] or 1 [20PPS]).
Page 511 Electra Elite IPK II Document Revision 1 44-02-03 ARS/F-Route Access : Additional Data 44-05-01 ARS/F-Route Table : Trunk Group Number IAD(8)-U( ) assigned as DTI will be allocated 24 trunk ports, but can only use the first eight ports. The remaining trunk ports should be assigned to Trunk Group 0.
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Page 513: Ipk Ii In-Mail
Electra Elite IPK II Document Revision 1 IPK II In-Mail Description The Elite IPK II In-Mail is a low cost voice mail solution that mounts onto the CPUII. Its programming is fully integrated with KSU programming. This system offers most voice mail system features customers expect.
Page 514 Document Revision 1 Electra Elite IPK II user hears the caller’s incoming message. The multiline terminal user can then: Let the call go through to their mailbox Intercept the call before it goes to their mailbox Voice Mail Overflow If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other extensions when all Voice Mail ports do not answer or, with certain software, are busy.
Page 515 Electra Elite IPK II Document Revision 1 Message Key will Operate as Voice Mail Key The system enhances a telephone’s Message key function when connected to a system which has voice mail installed. When an extension receives a voice mail, the MSG key can be used to check the number of messages in voice mail, as well as call the voice mail to listen to the messages.
Page 516 The software provides the ability for the In-Mail to perform an external transfer. This allows the In-Mail to route an incoming Automated Attendant call out of the Electra Elite IPK II system on a new trunk based on an Abbreviated Dial number stored in a Dial Action Table.
Page 517 ” At the tone, you can leave your message for (extension number or name). Refer to the Electra Elite IPK II In-Mail System Guide for complete details on setting these features. Conditions The Park and Page feature is not available with In-Mail.
Page 518 Document Revision 1 Electra Elite IPK II In-Mail and Analog voice mail cannot be used at the same time in the same system. In-Mail does not support Elite IPKII Centralized Voice Mail. Default Setting Disabled System Availability Terminals All Terminals...
Page 519 Electra Elite IPK II Document Revision 1 Related Features Barge-In Caller ID Call Forwarding, Fixed Central Office Calls, Placing Clock/Calendar Display Direct Inward Line (DIL) Hold Message Waiting One-Touch Calling Programmable Function Keys Transfer Programming 10-09-01 DTMF and Dial Tone Circuit Setup Assign at least one circuit for DTMF reception (type 0 or 1).
Page 520 Voice Mail key (it will not be active if Centralized Voice Mail is used). 15-03-01 Single Line Telephone Basic Data Setup - SLT Signaling Type For each Electra Elite IPK II voice mail extension, this option must be set to “0”. 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Set all SLIU ports used for Voice Mail as type 1.
Page 521 Electra Elite IPK II Document Revision 1 20-09-02 Class of Service Options (Incoming Call Service) - Caller ID Display It is recommended that these options be set to on (1) for the voice mail COS. 20-11-01 Class of Service Options (Hold/Transfer Service) - Call Forward Immediate...
Page 522 Document Revision 1 Electra Elite IPK II Assign Trunks As Automated Attendant Trunks - Method 2 22-02-01 Incoming Call Trunk Setup Assign Service Type 0 to each trunk you want to ring into Voice Mail as a normal line. 22-04-01...
Page 523 47-09-01 - 47-09-03 47-10-01 - 47-10-01 47-11-01 - 47-11-04 47-12-01 - 47-12-08 47-13-01 Refer to the Electra Elite IPK II In-Mail System Guide, for complete programming details 80-03-01 DTMF Tone Receiver Setup 80-04-01 Call Progress Tone Detector Setup Use these programs to set the criteria for DTMF dial, ringback and busy tones.
Page 524 Document Revision 1 Electra Elite IPK II If requested by Voice Mail, enter your security code. Ask your Voice Mail system administrator for your security code. Normally, your MW LED goes out (if applicable). If it continues to flash, you have unanswered “Message Waiting”...
Page 525 Electra Elite IPK II Document Revision 1 Leaving A Message (Multiline Terminal Only) To leave a message in the mailbox of an unanswered extension: (the extension you call can be busy, in DND or unanswered) Press the Voice Mail key (PGM 15-07 or SC 751: code 77 + In-Mail pilot).
Page 526 Document Revision 1 Electra Elite IPK II Hang up. Voice Mail will prompt your caller to leave a message in the mailbox you selected. - OR - Dial extension number or press a DSS Console key for extension who’s mailbox will receive the Transfer.
Page 527 Electra Elite IPK II Document Revision 1 Single Line Telephone Hookflash. Dial 654. The system automatically reconnects you to your call. To stop recording, hookflash twice. You can restart and stop recording as required. Personal Answering Machine Emulation (Multiline Terminal Only) To enable or cancel Personal Answering Machine Emulation: 1.
Page 528 Document Revision 1 Electra Elite IPK II Checking Your Messages (Multiline Terminal Only) To check your messages: Press the Message key. ∗ Dial You can have any combination of the message types in the table below on your telephone. If you see. . .
Page 529 Electra Elite IPK II Document Revision 1 Using Directory Dialing: After the Automated Attendant answers, wait for the Directory Dialing Message. The Automated Attendant may ask you to dial a digit for Directory Dialing. Dial the letters that correspond to the name of the person you wish to reach + The Directory Dialing Message will tell you how many letters you need to dial, and whether you should enter the person’s first name or last name.
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Page 531: Ipk Ii - Pc Assistant
Elite PC Assistant. Elite PC Assistant runs on a PC and communicates with the Electra Elite IPK II through a normal digital station port using the CTU Adapter that is attached to the telephone. When calls come into this station, the PC Assistant displays it on the PC, and provides several features that allow the user to handle the call quickly.
Page 532 PC Assistant Client License Party TAPI Drivers (IPKII TSP) Red Phoenix Telephony Admin (CTI Server) Optional Component(s) CTU installed on a NEC Multiline Terminal Related Features Refer to the IPK II PC Assistant manual for detailed feature information. Programming 10-12-01 IP Address IPK II IP Address = 0-255.0-255.0-255.0-255...
Page 533 Electra Elite IPK II Document Revision 1 10-12-02 Subnet Mask IPK II Subnet Mask = 0-255.0-255.0-255.0-255 10-12-03 Default Gateway IPK II Default Gateway = 0-255.0-255.0-255.0-255 10-20-01 External Equipment LAN Settings, External Equipment 1 Select the TCP port number to be used by the Telephony Admin on the CTI Server (8181 is recommended).
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Page 535: Ipk Ii - Pc Attendant
Electra Elite IPK II Document Revision 1 IPK II - PC Attendant Description The PC Attendant Console is a software product that provides access to the most common functions required by an operator or receptionist. By using this application in conjunction with an IPK II S, M, L, or XL system, the attendant can easily manage their call handling tasks without having to switch their attention between the telephone and the PC.
Page 536 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) CT-(U) or CTU Adapter Related Features Refer to the IPK II PC Attendant Manual for detailed feature information. Programming 10-12-01 IP Address IPK II IP Address = 0-255.0-255.0-255.0-255...
Page 537: Isdn Compatibility
Network (PSTN) service that provides 23 B channels and a single D channel (23B+1D) for trunking. The Electra Elite IPK II supports. Caller ID indication displays the calling party telephone number on the LCD of the Multiline Terminal for CO incoming calls. This interface provides voice communication path only.
Page 538 Centrex). This service supports trunk-to-trunk transfer on the Telco side. With this option enabled, two trunk calls on the Electra Elite IPK II system can be connected together by the Telco, releasing the trunks from the Electra Elite IPK II and connecting the outside parties together.
Page 539: Table 2-12 Restrictions For Calling Party Names
(even if available) since they are not part of a consecutive block of 24 trunks. Restrictions for Calling Party Name: The Electra Elite IPK II supports receiving the name from the Network in supported formats only and cannot send the Calling Name. Refer to the following table.
Page 540 Document Revision 1 Electra Elite IPK II Trunk B-Channel Incoming Call Number Number Talking on TK009 …31 …23 Incoming call from the Network on Channel 23. In most cases, the Network will control/select the B-Channel used for an incoming call.
Page 541 Two B-Channel Transfers the following conditions apply: Only manual transfers (such as pressing the Transfer key or going on-hook) are supported with this feature. Electra Elite IPK II PRI trunks cannot perform a trunk-to-trunk transfer in the following cases: Pressing the Transfer (Program 15-07 or SC 751: 06) or Conf key while in a Conference call with two trunks (Unsupervised Conference feature).
Page 542 Document Revision 1 Electra Elite IPK II At least one call must have been answered. The other call must: have already received ALERT message if it is an outgoing call - OR - already have been answered if it is an incoming call.
Page 543 Electra Elite IPK II Document Revision 1 Special Conditions Related to Ordering DID Service For ISDN-BRI Telcos may refer to this in different ways. The reference Verizon uses to order such service is Additional Directory Numbers with no new terminating equipment (only a dialable number).
Page 544 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Answering Central Office Calls, Placing Direct Inward Dialing (DID) Direct Inward Line (DIL) E-911 Compatibility Forced Trunk Disconnect Station Message Detail Recording Transfer Programming ISDN - BRI Installation...
Page 545 Electra Elite IPK II Document Revision 1 10-03-08 ETU Setup - Dial Sending Mode Setup and confirm the Basic Configuration data for each BRT (4)-U20 ETU. Select either enblock or overlap sending. 0 = Enblock Sending 1 = Overlap Sending (Default)
Page 546 Document Revision 1 Electra Elite IPK II 10-03-03 ETU Setup - CRC Multi-Frame (CRC4) Setup and confirm the Basic Configuration data for each DTI ( )-U40 ETU. This program determines whether or not the CRC Multi-Frame (CRC4) is used. 0 = Off (Default)
Page 547 Electra Elite IPK II Document Revision 1 DID Services for either ISDN - BRI or PRI 22-02-01 Incoming Call Trunk Setup - Incoming Type Assign the incoming trunk type for each trunk. 0 = Normal (Default) 4 = DIL 1 = VRS (Second dial tone if no VRS installed) 5 = E&M Tie line...
Page 548 Document Revision 1 Electra Elite IPK II 15-01-04 Basic Extension Data Setup - ISDN Caller ID If both Program 15-01-04 and 10-03-05 are enabled (1), the system includes Caller ID in the Setup message as “Presentation Allowed”. If these options are disabled (0), it will be “Presentation Restricted”.
Page 549 Electra Elite IPK II Document Revision 1 24-02-09 System Options for Transfer - ISDN Transfer Resend Timer Determine how long the system should resend a Facility Message to the currently active PRI trunk when the 2 B-Channel Transfer feature is used. The system will resend the Facility timer based on this timer.
Page 550 Press Transfer (PGM 15-07 or SC 751: 06) to perform the trunk-to-trunk transfer. If the transfer is successful, the B-Channel is released. If the transfer failed, the trunks remain active on the Electra Elite IPK II system. 2 - 528...
Page 551 Electra Elite IPK II Document Revision 1 Programming Flowchart for ISDN-PRI - Answering Calls Start In 10-03-01, determine the mode of the DTI( )-U40 ETU (0=not set, 1=T-Bus) Is the CRC In 10-03-03, enter Multi-Frame In 10-03-03, enter '0'. (CRC4) '1'.
Page 552 Document Revision 1 Electra Elite IPK II Should the sub-address In 20-09-03, set the In 20-09-03, set the ID be displayed for extension's COS to '0'. extension's COS to '1'. incoming calls? Should an extension In 20-13-23, set the In 20-13-23, set the be able to display the reason why extension's COS to '0'.
Page 553 Electra Elite IPK II Document Revision 1 Do you want In 22-01-04, Do not unanswered PRI In 22-01-04, Reroute enter 0. reroute calls to reroute if enter 0. unanswered? In 22-08-01, enter the no-answer Ring Group for unanswered PRI calls.
Page 554 Document Revision 1 Electra Elite IPK II Programming Flowchart of ISDN-PRI - Placing Calls Start In 10-03-01, determine the mode of the DTI( )-U40 ETU (0=not set, 1=T-Bus) Is the CRC In 10-03-03, enter Multi-Frame In 10-03-03, enter '0'. (CRC4) '1'.
Page 555 Electra Elite IPK II Document Revision 1 In 15-01-04, enter 0 Should Caller ID be included In 15-01-04, enter 1 In 10-03-05 enter 0 in the call's setup message? In 10-03-05 enter 1. In 20-09-03, enter 0 to Should telco display the...
Page 556 Document Revision 1 Electra Elite IPK II In 21-01-03, enter Is the amount of time the system waits before the interval for the placing the call in a talk state sufficient? trunk interdigit timer. Should extension users In 15-07-01, assign...
Page 557: K-Ccis - Ip With Iad
(Point-to-Multipoint) feature, both voice and data communication lines are integrated into one network and communication costs can be reduced. This feature is available between Electra Elite IPK II systems and NEAX PBX systems. When connecting to a NEAX system, IPT cards are used and must be installed.
Page 558 Document Revision 1 Electra Elite IPK II Multiple Call Forwarding – All Calls - K-CCIS Multiple Call Forwarding – Busy/No Answer - K-CCIS Paging Access - K-CCIS Station-to-Station Calling - K-CCIS Uniform Numbering Plan - K-CCIS Voice Call - K-CCIS Voice Mail Integration - K-CCIS ∗...
Page 559 Electra Elite IPK II Document Revision 1 Receive Time Default Theoretical Transmit Packetization Codec Data Between Jitter Buffer Maximum Data Rate Delay Rate Packets Delay G.723 25 Kbps 25 Kbps 30 ms 37.5 ms 2 datagrams 3.87 (60 ms) Note 1: This includes the overheads of VoIP communication, including signaling.
Page 560 Document Revision 1 Electra Elite IPK II The LAN connection is provided by a 10/100 Base T, Auto sensing, full duplex Ethernet. The Centralized E911 (K-CCIS) feature is not supported with IP (K-CCIS) to NEAX (Point- to-Multipoint). Each Electra Elite IPK system in the network is required to have at least one local trunk for Emergency 911 calls.
Page 561 Electra Elite IPK II Document Revision 1 Related Features Voice Over IP Station (MEGACO) - IAD Programming Refer to the IPK II K-CCIS Manual. Operation Refer to the IPK II K-CCIS Manual. K-CCIS - IP with IAD 2 - 539...
Page 562 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 540 K-CCIS - IP with IAD...
Page 563: K-Ccis - Ip With Pva
This feature is available between Electra Elite IPK II systems and NEAX PBX systems. When connecting to a NEAX system, IPT cards are used and must be installed.
Page 564 Document Revision 1 Electra Elite IPK II Paging Access - K-CCIS Station-to-Station Calling - K-CCIS Uniform Numbering Plan - K-CCIS Voice Call - K-CCIS Voice Mail Integration - K-CCIS ∗ Not supported with NEAX PBXs. Conditions For this feature, the PVA( )-U( ) ETU is installed and assigned as a CCISoIP ETU. Each PVA( )-U( ) ETU reduces the maximum capacity of DTI-U( ) ETUs and trunks in the system.
Page 565 Electra Elite IPK II Document Revision 1 Receive Time Default Theoretical Transmit Packetization Codec Data Between Jitter Buffer Maximum Data Rate Delay Rate Packets Delay Note 1: This includes the overheads of VoIP communication, including signaling. Note 2: In voice communications, particularly Internet telephony, the mean opinion score (MOS) provides a numerical measure of the quality of human speech at the destination end of the circuit.
Page 566 Document Revision 1 Electra Elite IPK II The Centralized E911 (K-CCIS) feature is not supported with IP (K-CCIS) to NEAX (Point-to-Multipoint). Each Electra Elite IPK system in the network is required to have at least one local trunk for Emergency 911 calls.
Page 567 Electra Elite IPK II Document Revision 1 Related Features Voice Over IP Station - (MEGACO) MG 16 Programming Refer to the IPK II K-CCIS Manual. Operation Refer to the IPK II K-CCIS Manual. K-CCIS - IP with PVA 2 - 545...
Page 568 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 546 K-CCIS - IP with PVA...
Page 569: K-Ccis - T1
Electra Elite IPK II Document Revision 1 K-CCIS - T1 Description Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple systems to be connected together to provide additional feature compatibility, above what normal Tie Lines provide. The system is configured with the 24-channel Digital Trunk Interface (DTI), a Common Channel Handler (CCH) for receiving or transmitting common signaling data from/to a distant office.
Page 570 Electra Elite IPK II uses the ARS/F-Route Tables. The Electra Elite IPK II uses the F-Route Tables to assign an Open Numbering Plan. When all K-CCIS voice channels are busy, the Electra Elite IPK II originator of a K-CCIS call hears a busy tone from the system.
Page 571 Open Numbering Plan is used. Centralized E911 – K-CCIS is supported. When Centralized E911 – K-CCIS is not used, each Electra Elite IPK II system in a K-CCIS network must have at least one trunk for Emergency 911 calls.
Page 572 Document Revision 1 Electra Elite IPK II Direct access of K-CCIS voice or data channels using Line keys or Specified Line Seizure access codes is prohibited. The Recall key or Drop key does not function on K-CCIS calls. When either key is pressed, operation is ignored, and the call continues.
Page 573 Electra Elite IPK II Document Revision 1 Related Features T1 Trunking (with ANI/DNIS Compatibility) Universal Slots Programming Refer to the IPK II K-CCIS manual. Operation Refer to the IPK II K-CCIS manual. K-CCIS - T1 2 - 551...
Page 574 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 552 K-CCIS - T1...
Page 575: Last Number Redial
Last Number Redial Description Last Number Redial allows an extension user to quickly redial the last number dialed. For example, a user may quickly recall a busy or unanswered number without manually dialing the digits. Last Number Redial saves in system memory the last 24 digits a user dials. The number can be any combination of digits 0-9, # and *.
Page 576 Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) Repeat Redial Save Number Dialed Programming 11-12-12 Service Code Setup (for Service Access) - Last Number Dial Assign a service code (#5) to use Last Number Dial.
Page 577 Electra Elite IPK II Document Revision 1 At the multiline terminal, press the Speaker key or lift the handset (optional). The system automatically selects a trunk from the same group as your original call. Press the Redial key. - OR - At the single line telephone, lift the handset.
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Page 579: Line Preference
Electra Elite IPK II Document Revision 1 Line Preference Description Line Preference determines how a multiline terminal user places and answers calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference. Incoming Line Preference Incoming Line Preference establishes how a multiline terminal user answers calls. When a call rings the...
Page 580 Document Revision 1 Electra Elite IPK II Default Setting Enabled System Availability Terminals Multiline Terminals Required Component(s) None Related Features Direct Inward Line Ring Groups Trunk Group Routing Programming 14-05-01 Trunk Groups For Auto-Answer of Non-Ringing Lines, assign trunks to trunk groups. This is part of Trunk Group Routing programming.
Page 581 Electra Elite IPK II Document Revision 1 14-07-01 Trunk Access Map Setup For Outgoing Line Preference and Auto-Answer of Non-Ringing Lines, set up the Trunk Access Maps. Trunk Access Maps: 1~200 15-01-02 Basic Extension Data Setup - Outgoing Trunk Line Preference Enable (1) or disable (0) Outgoing Trunk Line Preference for extensions.
Page 582 Document Revision 1 Electra Elite IPK II 23-03-01 Universal Answer/Auto Answer For each extension, select the route that it will use for Auto-Answer for Non-Ringing Lines. The routes correspond to the Trunk Group Routing table set in Program 14-06. Trunk Group Routes: 1~100...
Page 583: Long Conversation Cutoff
Electra Elite IPK II Document Revision 1 Long Conversation Cutoff Description For incoming and outgoing central office calls, each trunk can be programmed to disconnect after a defined length of time. The timer begins when the trunk is seized and disconnects the call after the timer expires.
Page 584 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Answering Central Office Calls, Placing Direct Inward System Access (DISA) Tie Lines Warning Tone for Long Conversation Programming 14-01-14 Basic Trunk Data Setup - Long Conversation Cutoff Enable (1) or disable (0) a trunk’s ability to disconnect incoming and outgoing central office calls automatically.
Page 585: Meet Me Conference
Meet Me Conference Description With Meet Me Conference, an extension user can set up a Conference with their current call and up to 32 other internal or external parties. Each party joins the Conference by dialing a Meet Me Conference code. Meet Me Conference lets extension users have a telephone meeting -- without leaving the office.
Page 586 Document Revision 1 Electra Elite IPK II Related Features Conference Meet Me Paging Programmable Function Keys Programming For additional programming for Paging, refer to the Paging External and Paging Internal features. 10-07-01 Conversation Record Circuits The number of circuits assigned as Conversation Record circuits limits the number of available Conference circuits.
Page 587 Electra Elite IPK II Document Revision 1 Announce the zone. When a co-worker answers your page, press Conf twice. Repeat steps 1~4 for each co-worker you want to add. Single Line Telephone While on a call, hookflash and dial #1.
Page 588 Document Revision 1 Electra Elite IPK II Single Line Telephone While on a call, hookflash and dial #1. ∗ Dial 1 and the Combined Paging Zone code 1~8 (for Internal/External Zones 1~8) or 0 (for Internal/External All Call). Announce the zone.
Page 589: Meet Me Paging
Electra Elite IPK II Document Revision 1 Meet Me Paging Description Meet Me Paging allows an extension user to Page a co-worker and privately meet with them on a Page zone. The Paging zone is busy to other users while the meeting takes place. While the co-workers meet on the zone, no one else can hear the conversation, join in or make an announcement using that zone.
Page 590 Document Revision 1 Electra Elite IPK II Related Features Meet Me Conference Meet Me Paging Transfer Paging, External Paging, Internal Programmable Function Keys Programming For additional programming information on Paging, refer to the Paging External and Paging Internal features. 15-07-01...
Page 591 Electra Elite IPK II Document Revision 1 Announce the zone. - OR - At the multiline terminal, press the External Paging Zone key (PGM 15-07 or SC 751: 19 + zone). Announce the zone. To join a Meet Me External Page: At the multiline terminal, press the Speaker key or pick up the handset.
Page 592 Document Revision 1 Electra Elite IPK II To join a Meet Me Internal Page: At the multiline terminal, press the Speaker key or pick up the handset. - OR - At the single line telephone, lift the handset. Dial 763 (if your extension is in the zone called).
Page 593: Meet Me Paging Transfer
Electra Elite IPK II Document Revision 1 Meet Me Paging Transfer Description If a user wants to Transfer a call to a co-worker but they do not know where the co-worker is, they can use Meet Me Paging Transfer. With Meet Me Paging Transfer, the user can Page the co-worker and have the call automatically Transfer when the co-worker answers the Page.
Page 594 Document Revision 1 Electra Elite IPK II Related Features Meet Me Conference Meet Me Paging Paging, External Paging, Internal Programmable Function Keys Programming For additional programming information on Paging, refer to the Paging External and Paging Internal features. 15-07-01 Programmable Function Keys Assign function keys for External Zone Paging (code 19 + zone), External All Call Paging (code 20), Internal Zone Paging (code 21 + zone) and Meet Me Conference/Paging Pickup (code 23).
Page 595 Electra Elite IPK II Document Revision 1 Dial 1 and the Combined Paging Zone code 1~8 (for Internal/External Zones 1~8) or 0 (for Internal/External All Call). Announce the call. From a multiline terminal, when the paged party answers, press the Transfer key or the Transfer softkey.
Page 596 Document Revision 1 Electra Elite IPK II From a multiline terminal, when the paged party answers, press the Transfer key or the Transfer softkey. - OR - From a single line telephone, when the paged party answers, hang up. The party is transferred.
Page 597: Memo Dial
Electra Elite IPK II Document Revision 1 Memo Dial Description While on an outside call, Memo Dial lets a multiline terminal user store an important number for easy redialing later on. The telephone can be like a notepad. For example, a user could dial Directory Assistance and ask for a client’s telephone number.
Page 598 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Placing Last Number Redial Save Number Dialed Programming 15-07-01 Programmable Function Keys Assign a function key for Memo Dial (code 31). Operation To store a number while you are on a call: While on a call, press Memo Dial key (PGM 15-07 or SC 751: 31).
Page 599 Electra Elite IPK II Document Revision 1 To cancel (erase) a stored Memo Dial number: Press the Speaker key. Press the Memo Dial key (PGM 15-07 or SC 751: 31). Memo Dial 2 - 577...
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Page 601: Message Waiting
Electra Elite IPK II Document Revision 1 Message Waiting Description An extension user can leave a Message Waiting indication at a busy or unanswered extension requesting a return call. The indication is a flashing MW lamp at the called extension and a steadily lit MW lamp on the calling extension.
Page 602 Document Revision 1 Electra Elite IPK II Conditions Reminder messages require a DSP daughter board for VRS messages. Analog ports from APA or APR adapters do not provide Message Waiting lamping. When a user responds to a Message Waiting, the system does not cancel the Message Waiting indication if the called party uses Handsfree Answerback.
Page 603 Electra Elite IPK II Document Revision 1 Related Features Handsfree Answerback/Forced Intercom Ringing Hotel/Motel Programmable Function Keys Voice Mail Voice Response System (VRS) Programming 15-02-28 Multiline Telephone Basic Data Setup, Message Wait LED This option allows you to select whether the Message Wait LED located at the top of the multiline terminal will flash green (0) or red (1) when a Message Wait indication is flashing.
Page 604 Document Revision 1 Electra Elite IPK II Operation To leave a Message Waiting: Call busy or unanswered extension. Dial 0 or press Message Waiting key (PGM 15-07 or SC 751: 38) Hang up. With multiline terminal telephones, the MW LED lights.
Page 605 Electra Elite IPK II Document Revision 1 Hang up. To check your messages: Press Message key or the MW (Message Waiting) softkey. Dial You can have any combination of the message types in the table below on your telephone. If you see. . .
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Page 607: Microphone Cutoff
Electra Elite IPK II Document Revision 1 Microphone Cutoff Description Microphone Cutoff lets a multiline terminal user turn off their telephone’s handsfree or handset microphone at any time. When activated, Microphone Mute prevents the caller from hearing conversations in the user’s work area. The user may turn off the microphone while their telephone is idle, busy on a call or ringing.
Page 608 Document Revision 1 Electra Elite IPK II Related Features Handsfree Answerback/Forced Intercom Ringing Handset Mute Programmable Function Keys Programming 15-07-01 Programmable Function Keys If an extension needs handset microphone cutoff, program a Handset Transmission Cutoff key (code 40). To program a MIC Cutoff key, use code 02 as the entry. The MIC Cutoff key will mute conversation on a handsfree call, while the Handset Transmission Cutoff key will mute the handset transmission on a non-handsfree call.
Page 609: Multiline Conference Bridge
Conditions The CNF(8)-U( ) ETU can be used with any version of software on the Electra Elite IPK II system. When CNF is set for two, four-party conferences, ports 1~4 can be set to the same Master...
Page 610 Document Revision 1 Electra Elite IPK II Required Component(s) CNF(8)-U( ) ETU Related Features None Programming 10-09-01 DTMF and Dial Tone Circuit Setup Assign at least one circuit for DTMF reception (type 0 or 1). Use the following as a guide when allocating DTMF receivers: In light traffic sites, allocate one DTMF receiver for every 10 devices that use them.
Page 611 Electra Elite IPK II Document Revision 1 22-07-01 DIL Assignment Assign the master/pilot number of the Conference group from Program 11-07-01 as the DIL destination. If all Conference ports are in the same unique Extension (Department) Group (see Program 16-02 above), the DIL will ring another Conference port if its assigned port is busy.
Page 612 Document Revision 1 Electra Elite IPK II To start a conference call using outside DID: Call DID number for the Conference Bridge. When the voice prompt is heard, enter the Conference Bridge 1 or 2 password, and dial #. Start the conference.
Page 613: Multimedia Conference Bridge
Multimedia Conference Bridge Description The CNF(16)-U20 ETU is a Multimedia Conference Bridge that is used in the Electra Elite IPK II. This ETU can be configured as an 8-port or 16-port conference bridge. The Multimedia Conference Bridge is configured using an Internet Browser. The Login page allows user name and password access to the web browser.
Page 614 Document Revision 1 Electra Elite IPK II Conditions Each CNF(16)-U20 ETU reduces the total number of station ports available in the Electra Elite IPK II system by eight or 16 depending on the assignment in Program 10-03-01 Unit Configuration. The CNF(16)-U20 ETU uses Digital Voice Mail (DVM) ports assigned in Program 10-03-01 Unit Configuration.
Page 615 Electra Elite IPK II Document Revision 1 A comparison between simple and advanced mode is shown below: Feature Simple Mode Advanced Mode Passwords Per Conference Per Participant No. of Participants Fixed, depending on Selected by conference originator. From CNF(16)-U20 ETU...
Page 616 Document Revision 1 Electra Elite IPK II Setup Procedures After the Multimedia Conference Bridge ETU is installed in the KSU, the PC that is communicating with it must be configured to recognize the CNF ETU. The default IP address of the CNF(16)-U20 ETU is: IP Address: 192.168.1.100...
Page 617 Electra Elite IPK II Document Revision 1 Operation To join a conference using intercom: Dial the Conference pilot number. Dial conference password, and press Record name at prompt, and press Enter the conference. To join a conference from an outside location: Dial the number associated with the conference pilot number.
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Page 619: Multiple Trunk Types
Electra Elite IPK II Document Revision 1 Multiple Trunk Types Description The IPK II supports many different types of Trunks in the system (DID, E&M Tie Lines, Loop Start, Ground Start, ISDN BRI, ISDN PRI, and T-1 trunks). The system supports up to 200 trunks in the system, with the expanded port package, and a maximum of 56 trunks in the basic port package.
Page 620 Document Revision 1 Electra Elite IPK II CO Message Caller Loop Ground Waiting ∗ Control Start Start Branch Indication COI(4)-U(10) COI(8)-U(10) COID(4)-U(10) COID(8)-U(10) COIB(4)-U10 COIB(4)-U20 COIB(4)-U30 COIB(8)-U(10) COIB(8)-U30 ∗ Caller ID is not supported for Ground Start trunks. ISDN BRI...
Page 621 Electra Elite IPK II Document Revision 1 Default Setting None System Availability Terminals All Terminals Required Component(s) Any Trunk ETU Related Features Automatic Route Selection Call Appearance (CAP) Keys Caller ID Direct Inward Dialing (DID) ISDN Compatibility T1 Trunking (with ANI/DNIS Compatibility)
Page 622 Document Revision 1 Electra Elite IPK II Programming Loop Start/Ground Start Trunks 14-04-01 Type of Connection Indicate if the trunk is installed behind a PBX (1) or not (0). There is one item for each of the Night Service Modes.
Page 623 Electra Elite IPK II Document Revision 1 TIE Lines 10-09-01 DTMF and Dial Tone Circuit Setup If the system has DTMF Tie Lines, be sure to reserve at least one circuit for analog trunk DTMF reception (type 0 or 2).
Page 624 Document Revision 1 Electra Elite IPK II 20-14-01~12 Class of Service Options for DISA/E&M Enable (1) or disable (0) the following options for each Tie Line Class of Service (1~15): First Digit Absorption (Delete First Digit Dialed) Trunk Group Routing/ARS Access...
Page 625 Electra Elite IPK II Document Revision 1 34-01-02 E&M Tie Line Basic Setup - DID/E&M Start Signaling Set the trunk signaling type to either dial pulse (0) or DTMF (1). 34-01-03 E&M Tie Line Basic Setup - E&M Dial-In Mode Determine if the incoming tie line call should be directed as an intercom call or if it should follow the DID Translation Table in Program 22-11-01.
Page 626 Document Revision 1 Electra Elite IPK II 34-08-01 Toll Restriction Data for E&M Tie Lines Define the toll restriction data for E&M tie lines if required. This should be defined if toll restriction is enabled in Program 21-05-13. 80-03-01 DTMF Tone Receiver Setup...
Page 627 Electra Elite IPK II Document Revision 1 81-11-12 Automatic Release Signal Detection Selection Specify the signal detection time for release of a Tie line after a disconnect signal is received from the distant Central Office or PBX. Operation None Multiple Trunk Types...
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Page 629: Music On Hold
Music on Hold feature of telecommunications systems. NEC America, NEC Unified Solutions, Inc., and NEC Infrontia hereby disclaim any liability arising out of the failure to obtain such a license.
Page 630 ESIB(8)-U10 ETUs and ESIE(8)-U10 ETUs do not support the PGD(2)-U10 ADP. A maximum of 56 PGD(2)-U10 ADP units can be installed in an IPK II system. Refer to the Electra Elite IPK II System Hardware Manual for more information. Default Setting...
Page 631 Electra Elite IPK II Document Revision 1 Programming Start Note: Other ACI programming may be necessary. Refer to Analog Communications Interface (ACI) on page 2-31. Should a trunk use the CPU, or the external In 14-08-01, source connected to In 14-08-01, ACI Port enter 0.
Page 632 PGD(2)-U10 delete the type setting, and, with the jumper straps positioned correctly in the , reconnect the module to the system. Refer to the Electra Elite IPK II System Hardware Manual for the jumper strap settings. 2 - 610...
Page 633 Electra Elite IPK II Document Revision 1 11-06-01 ACI Extension Numbering Each ACI port must be assigned an extension number. Use this program to assign the extension numbers to ACI software ports. Select a number outside of the normal extension number range.
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Page 635: Name Storing
Name Storing Description Extensions and trunks can have names instead of just circuit numbers. These names show on a multiline terminal’s display when the user places or answers calls. Extension and trunk names make it easier to identify callers. The user does not have to refer to a directory when processing calls.
Page 636: Table 2-13 Keys For Entering Names
Document Revision 1 Electra Elite IPK II Related Features Directory Dialing Single Line Telephones, Analog 500/2500 Sets Speed Dial - System/Group/Station Programming 14-01-01 Basic Trunk Data Setup - Trunk Name Program names for system trunks. 15-01-01 Basic Extension Data Setup - Extension Name Program name for system extensions (ports 001~499, 5000~5312).
Page 637 Electra Elite IPK II Document Revision 1 Table 2-13 Keys for Entering Names (Continued) Use this keypad digit . . . When you want to. . . Enter characters: α ε θ “ & ’ ) ô Õ ú ä ö ü...
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Page 639: Night Service
Electra Elite IPK II Document Revision 1 Night Service Description Night Service lets system users activate one of the Night Service modes. Night Service redirects calls to their night mode destination, as determined by Assigned and Universal Night Answer programming. A user typically activates Night Service after normal working hours, when most employees are unavailable to answer calls.
Page 640 Document Revision 1 Electra Elite IPK II Automatic Night Service The system will allow or deny Automatic Night Service. If allowed, the calls will then route according to the service patterns programmed. The Night Service programming is stored in the RAM memory. This means that if the system is not using the Automatic Night Service, in the case of a power failure while in night mode, when the power is restored, the system will continue to be in night mode.
Page 641 Electra Elite IPK II Document Revision 1 System Availability Terminals Not Applicable Required Component(s) None Related Features Central Office Calls, Answering Central Office Calls, Placing Direct Station Selection Paging, External Programmable Function Keys Ring Groups Programming 10-05-01 General Purpose Relay Setup...
Page 642 Document Revision 1 Electra Elite IPK II 12-01-01 Night Mode Function Setup - Manual Night Service Enable Allow (1) or prevent (0) any extensions from activating Manual Night Service. 12-01-02 Night Mode Function Setup - Automatic Night Service Enabled Enable (1) or disable (0) Automatic Night Service for the system. Make sure to set the Service Patterns in 12-02-01, 12-02-02 and 12-02-03.
Page 643 Electra Elite IPK II Document Revision 1 15-07-01 Programmable Function Keys Assign Night Service function keys (09) to extensions and set the key for the proper mode (Day, Night, Rest, etc.). If the additional data is set to "0", the toggle mode is assigned.
Page 644 Document Revision 1 Electra Elite IPK II Operation To activate Night Service by dialing codes: At a Multiline Terminal, press the Speaker key. - OR - At the single line telephone, lift the handset. Dial 718. To change a different group’s mode, dial 618 + the group number (01~32).
Page 645 Electra Elite IPK II Document Revision 1 To activate Night Service by using programmable keys: Press Night Service key (PGM 15-07-01 or SC 751:09 + Mode code number below). 1 = Day 1 Mode 2 = Night 1 Mode 3 = Midnight 1 Mode...
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Page 647: Off-Hook Signaling
Off-Hook Signaling Description The signal is an off-hook ringing over the idle (second) line appearance. Off-Hook Signaling helps important callers get through, without waiting in line for the called extension to become free. The system provides the following off-hook Signaling options: Called Extension Block The called extension’s Class of Service may block incoming Off-Hook Signaling attempts.
Page 648 Document Revision 1 Electra Elite IPK II ∗ at busy or busy/ring to signal the extension. If enabled (blocked), nothing happens when the ∗ caller dials to off-hook signal. Block Camp On If an extension has Block Camp On enabled, callers to the extension cannot dial 2 to Camp On after hearing busy or busy/ring.
Page 649 Electra Elite IPK II Document Revision 1 Required Component(s) None Related Features Callback Call Waiting/Camp-On Direct Inward Dialing (DID) Handsfree and Monitor Hotline Intercom One-Touch Calling Programmable Function Keys Reverse Voice Over Single Line Telephones, Analog 500/2500 Sets Programming 11-12-03 Service Code Setup (for Service Access) - Override (Off-Hook Signaling) Assign a service code (809 by default) to be used for Off-Hook Signaling Override.
Page 650 Document Revision 1 Electra Elite IPK II 20-06-01 Class of Service for Extensions Assign a Class Of Service (1-15) to an extension. 20-09-07 Call Queuing Class of Service Options (Incoming Call Service) To enable station call queuing set to "1", to disable set to "0".
Page 651: One-Touch Calling
Electra Elite IPK II Document Revision 1 One-Touch Calling Description One-Touch Calling gives a multiline terminal user one-button access to extensions, trunks, speed dial bins and selected system features. This saves users time when accessing co-workers, clients and features they use most often. Instead of dialing a series of codes, the user need only press the One- Touch key.
Page 652 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals and DSS Consoles Required Component(s) None Related Features Programmable Function Keys Transfer Programming 15-07-01 Programmable Function Keys Define a Programmable Function Key for One-Touch Calling by defining the key as a DSS/ One-Touch key (01).
Page 653 Electra Elite IPK II Document Revision 1 For Direct Station Selection (Extension): a. Dial extension number you want assigned to that key. b. Press Hold. c. Press Speaker. For Personal Speed Dial: a. Dial general trunk access code (9). - OR - Dial Specific Trunk Service Code (#9) plus the trunk number (e.g., 005).
Page 654 Document Revision 1 Electra Elite IPK II c. Press Speaker. Checking One-Touch Keys To check the function of a One-Touch key: Press the Help key. Press the One-Touch key. The stored function displays. Repeat this step to check additional keys.
Page 655: Operator
Electra Elite IPK II Document Revision 1 Operator Description When an extension user dials “0”, calls are routed to a main system operator. The operator can answer and route outside calls or locate employees using the Page feature. A maximum of eight operators are available.
Page 656 Document Revision 1 Electra Elite IPK II Related Features Attendant Call Queuing Programming 20-01-01 System Options - Operator Access Mode Use this program to set up priority of a call when calling an operator telephone (0 = Step, 1 = Circular).
Page 657: (Opx) Off-Premise Extension
Electra Elite IPK II Document Revision 1 (OPX) Off-Premise Extension Description Off-Premise Extension allows a single line telephone, located remotely from the main installation site, to access the system features with the same abilities as an on-premise single line telephone.
Page 658 Document Revision 1 Electra Elite IPK II Related Features Single Line Telephones, Analog 500/2500 Sets Programming Refer to Single Line Telephones, Analog 500/2500 Sets on page 2-745 for related programming. Operation Normal call handling procedures for single line telephones apply.
Page 659: Paging, External
Paging allows a user to locate another employee or make an announcement without calling each extension individually. The Electra Elite IPK II system allows up to eight External Paging zones, or a common zone output provided by the KSU (Zone #9). All other zones (#1~8) requires a port on a PGD(2)-U10 ADP, with a maximum of two external paging circuits per module.
Page 660 Document Revision 1 Electra Elite IPK II DID and DIL trunks will not ring external page speakers. Only trunks defined as “normal” in Program 22-02-01 will ring external page speakers. • Paging keys can be assign on Programmable Function Keys and Direct Station Selection (DSS) Consoles to simplify External Paging operation.
Page 661 Electra Elite IPK II Document Revision 1 PGD(2)-U10 ADP for Zone Paging 1- or 2-way amplifier and speakers (locally provided) Related Features Central Office Calls, Placing Direct Inward Dialing (DID) Direct Inward Line (DIL) Direct Station Selection Door Box Night Service (Universal Night Answer)
Page 662 Document Revision 1 Electra Elite IPK II 31-01-02 System Options for Internal/External Paging - Page Announcement Duration Set the maximum allowable duration for a Paging announcement. 31-04-01 External Paging Zone Group Assign each External Paging Speaker to an External Paging Group (1~8) used for accessing the PGD(2)-U10 ADP zone.
Page 663 Electra Elite IPK II Document Revision 1 At the multiline terminal, press the Speaker key or pick up the handset. - OR - At single line telephone, lift the handset. Dial 703 and the External Paging Zone code (1~8 or 0 for All Call).
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Page 665: Paging, Internal
Electra Elite IPK II Document Revision 1 Paging, Internal Description Internal Paging lets extension users broadcast announcements to other multiline terminal users. When a user makes a Zone Paging announcement, the announcement broadcasts to all idle extensions in the zone dialed. With All Call Paging, the announcement broadcasts to all idle extensions programmed to receive All Call Paging.
Page 666 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Single Line Telephones Required Component(s) None Related Features Meet Me Paging Meet Me Paging Transfer Paging, External Programmable Function Keys Programming 15-07-01 Programmable Function Keys Assign function keys for Internal Paging Zones (code 21 + page zone) and Internal All Call Paging (code 22).
Page 667 Electra Elite IPK II Document Revision 1 31-01-02 System Options for Internal/External Paging - Page Announcement Duration Set the maximum allowable duration (0~64800 seconds) for a Paging announcement. 31-02-01 Internal Paging Group Assignment - Internal Paging Group Number Assign extensions to Internal Paging Zones. An extension must be assigned to a 2-digit zone in order to access any of the 2-digit zones.
Page 668 Document Revision 1 Electra Elite IPK II Dial 1 and the Combined Paging Group code 1~8 or 0 (for Internal/External All Call). Display indicates the Combined Paging as an External Page. If the Internal Page Zone is busy or if there are no extensions in a page group, the page will be announced as an External Page only.
Page 669: Park
The Personal Park feature is enhanced with the ability to use a Programmable Function Key or service code (3-digit or 1-digit) to place a call in Personal Park. This option is available for multiline terminals, single line sets, and Electra Elite IPK II Wireless telephones and can be used for analog or ISDN trunks. Conditions An extension can park a call in any Park Orbit.
Page 670 Document Revision 1 Electra Elite IPK II Using Using 3-Digit Using 1-Digit Status Personal Service Code Service Code Park Key Speaking Not Available Not Available Available ICM Dial Tone or Busy Tone Available Not Available Available Calling Another Extension Not Available...
Page 671 Electra Elite IPK II Document Revision 1 Related Features Caller ID Call Arrival Keys (CAR) Direct Station Selection Hold Programmable Function Keys Programming 11-12-31 Service Code Setup (for Service Access) - Park Set the service code which should be used for placing a call in Park (default: #6).
Page 672 Document Revision 1 Electra Elite IPK II 20-11-19 Class of Service Options (Hold/Transfer Service) - Normal/Extended Park Determine whether an extension’s Class of Service should allow normal or extended Park (0 = Normal, 1 = Extended). 24-01-02 System Options for Hold - Hold Recall Callback Time A call left parked too long recalls the extension that initially parked it for this interval.
Page 673 Electra Elite IPK II Document Revision 1 Press Speaker to hang up. If not picked up, the call will recall to you. The parked call recalls after the Park Hold Time (Program 24-01-06). T he call rings the extension to which it recalled for the Hold Recall Callback Time (Program 24-01-02).
Page 674 Document Revision 1 Electra Elite IPK II To Park an outside call at your extension after trying to call a co-worker: While on a call, press Hold. Dial a co-worker’s extension number. The co-worker does not answer. Press the Personal Park key (PGM 15-07 or SC 752: 0 7).
Page 675: Pbx Compatibility
Electra Elite IPK II Document Revision 1 PBX Compatibility Description You can connect your telephone system trunks to Centrex/PBX lines, rather than to Telco trunk circuits. This makes the trunk inputs into the system 500/2500 type compatible Centrex/PBX extensions, rather than Telco circuits.
Page 676 Document Revision 1 Electra Elite IPK II Users answer incoming calls on PBX trunks just like other trunks. All of the relevant access and Ring Group programming applies. Refer to these features for more details. Except for dialing the PBX access code, users place calls on PBX trunks just like other trunks.
Page 677 Electra Elite IPK II Document Revision 1 Related Features Account Code Entry Central Office Calls, Answering Central Office Calls, Placing Code Restriction Direct Inward Line (DIL) Direct Inward System Access (DISA) Flash Pulse to Tone Conversion Ring Groups Speed Dial - System/Group/Station...
Page 678 Document Revision 1 Electra Elite IPK II 21-04-01 Toll Restriction Class Assign a Toll Restriction Class (1-15) to each extension. 21-05-12 Toll Restriction Class - PBX Call Restriction For each Toll Restriction Class, enter 1 to restrict calls on the PBX trunk to outside calls only.
Page 679 Electra Elite IPK II Document Revision 1 At multiline terminal, press the Speaker key. - OR - At single line telephone, lift the handset. Dial #9. Dial PBX trunk number (e.g., 005 for line 5). Dial PBX access code and number.
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Page 681: Pc Programming
Electra Elite IPK II Document Revision 1 PC Programming Description IPK II introduces three different methods for programming. The first is via the handset, the second is by PCPro (SAT) and third by WebPro. PCPro is a Microsoft Windows™ based application. It stems from the SAT application in IPK. It allows the technician/system administrator to download a database from the KTS, make changes, and then upload.
Page 682 Document Revision 1 Electra Elite IPK II Connecting As can be seen in Figure 2-7 PC Programming Overview, three connection types are available to PCPro/WebPro. If using PCPro, a user can connect directly, remotely using a modem or via LAN. A connection with the KTS is made via the “Connection Dialog”...
Page 683: Table 2-14 Hardware/Software Requirements For Running Pcpro
Electra Elite IPK II Document Revision 1 If using WebPro, a user can connect only via IP. To connect, launch a web browser (i.e IE, Mozilla, etc.) and enter the IP address of the switch. (Refer to Figure 2-9 WebPro Login Screen.)
Page 684: Table 2-15 Hardware/Software Requirements For Running Webpro
Document Revision 1 Electra Elite IPK II Table 2-14 Hardware/Software Requirements for Running PCPro (Continued) Item Requirement If using IP connections, PCPro needs TCP TCP Port port 8000 to be open between the KTS and the host PC, because communication between PCPro and the KTS occurs on this port.
Page 685 Electra Elite IPK II Document Revision 1 System Availability Terminals Not Applicable Required Component(s) Each copy of installed PC Programming requires a license. Related Features None Programming 10-12-01 IPK II Network Setup - IP Address Assign the CPU’s IP address if PC Programming is required via LAN. This program item must be set if WebPro access is required.
Page 686: Table 2-16 Pcpro And Webpro Comparison Chart
Document Revision 1 Electra Elite IPK II 90-02 Administrator Programming Password Setup Configure the administrator accounts that will be used when connecting to the KTS via PCPro/ WebPro. If using PCPro, these are the accounts that will be used to connect.
Page 687 Electra Elite IPK II Document Revision 1 Table 2-16 PCPro and WebPro Comparison Chart (Continued) Feature Application Feature Comments PCPro WebPro Remote Upload – PCPro provides the ability to download Connection the database from the KTS. This allows Download –...
Page 688 Document Revision 1 Electra Elite IPK II Table 2-16 PCPro and WebPro Comparison Chart (Continued) Feature Application Feature Comments PCPro WebPro Configuration Card Configuration – PCPro provides special screens Screens that shorten the programming time Class of Service – to setup core KTS features.
Page 689 Electra Elite IPK II Document Revision 1 Table 2-16 PCPro and WebPro Comparison Chart (Continued) Feature Application Feature Comments PCPro WebPro Debug/Capture CPU Debug Capture – PCPro provides a tool for capturing debug information from the KTS CPU. SMDR Capture –...
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Page 691: Power Failure Transfer
When power is restored to the system, Power Failure Transfer is cancelled. Calls in progress on Power Failure Transfer lines are disconnected. Refer to the Electra Elite IPK II System Hardware Manual for the MDF Pin Numbers and PFT Connections (Power Failure Transfer Relay 1).
Page 692 Document Revision 1 Electra Elite IPK II Required Component(s) SLI(4)/(8)-U ( ) ETU Related Features None Programming 14-02-09 Busy Tone Detection 0 = Disable (default) 1 = Enable 14-02-14 Analog Trunk Data Setup - Loop Start/Ground Start 0 = Loop Start (default)
Page 693: Prime Line Selection
Conditions Prime Line Selection can be assigned for Electra Elite IPK II DECT Wireless and single line telephones (Analog 500/2500), however, the telephones can not access ICM dial tone. Direct Inward Lines (DILs) and Direct Inward System Access (DISA) calls also ring extensions directly, even if they are not assigned in ring group programming.
Page 694 Document Revision 1 Electra Elite IPK II System Availability Terminals Any Station Required Component(s) None Related Features Central Office Calls, Placing Direct Inward Dialing (DID) Direct Inward Line (DIL) Direct Inward System Access (DISA) Line Preference Programming 14-05-01 Trunk Groups Assign Prime Line to a separate trunk group for outgoing Prime Line selection.
Page 695 Electra Elite IPK II Document Revision 1 15-02-10 Multiline Telephone Basic Data Setup - Ringing Line Preference for Trunk Calls Enter 1 if lifting the handset should answer ringing Prime Line; enter 0 to seize idle line appearance. 15-06-01 Trunk Access Map for Extensions Set assignment so extension(s) can have access to Prime Line.
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Page 697: Private Line
An extension user can Transfer their Private Line. Since other users have hold access, the destination can answer the transferred Private Line and place it on Hold. NEC does not recommend assigning Ringdown to a private line. Default Setting Disabled...
Page 698 Document Revision 1 Electra Elite IPK II System Availability Terminals Al Stations Required Component(s) None Related Features Call Forwarding Central Office Calls, Placing Do Not Disturb Line Preference Prime Line Selection Programmable Function Keys Single Line Telephones, Analog 500/2500 Sets...
Page 699 Electra Elite IPK II Document Revision 1 14-01-09 Basic Trunk Data Setup - Private Line Determine if a trunk should be used as a normal (0) or private (1) line. 15-06-01 Trunk Access Map for Extensions Assign extension to have Private Line to an unused “Private Line” Access Map.
Page 700 Document Revision 1 Electra Elite IPK II Operation To place a call on your Private Line: Press Private Line key and then press the Speaker key or lift the handset. Dial the number. To answer a call on your Private Line: Press Private Line key and then press the Speaker key or lift handset.
Page 701: Programmable Function Keys
Electra Elite IPK II Document Revision 1 Programmable Function Keys Description Each multiline terminal has Programmable Function Keys. Programmable Function Keys simplify placing calls, answering calls and using certain features. You can customize the function of a multiline terminal’s programmable keys from each multiline terminal. Depending on your telephone style, you can have either 4, 8, 16 or 32 Programmable Function keys.
Page 702 CFBOTH Call Forward - Follow-me FLWME Refer to the Electra Elite IPK II Programming Manual for a complete list of Function Numbers. Default Setting The first eight keys on a telephone are line keys (e.g., key 1 = line 001). The remaining keys are unassigned.
Page 703 Press the key you want to program. Enter the 2-digit key function, any additional information needed for the key and press Hold. For available functions codes refer to PGM 15-07 in the Electra Elite IPK II Programing Manual. To undefine a key, enter 00.
Page 704 Electra Elite IPK II Enter the 3-digit key function and any additional information needed for the key. For available functions codes, refer to PGM 15-07 in the Electra Elite IPK II Programing Manual. To undefine a key, enter 000. When a key is programmed using service code 752, that key cannot be programmed with a function using the 751 code until the key is undefined (000).
Page 705: Programming From A Multiline Terminal
Electra Elite IPK II Document Revision 1 Programming from a Multiline Terminal Description System Programming can be performed from any display multiline terminal. Most programming changes become effective immediately. Other programming changes become effective after the data is backed up from temporary memory to permanent memory.
Page 706 Document Revision 1 Electra Elite IPK II Related Features PC Programming Programming 90-02 Maintenance Program - Setting the Programming Password Operation Refer to the Electra Elite IPK II Programming Manual for additional information. 2 - 684 Programming from a Multiline Terminal...
Page 707: Pulse To Tone Conversion
Electra Elite IPK II Document Revision 1 Pulse to Tone Conversion Description An extension can use Pulse to Tone Conversion on trunk calls. Pulse to Tone Conversion lets a user change their extension’s dialing mode while placing a call. For systems in a Dial Pulse area, this permits users to access dial-up OCCs (such as MCI) from their DP area.
Page 708 Document Revision 1 Electra Elite IPK II Related Features Central Office Calls, Placing Multiple Trunk Types Programming 14-02-07 Analog Trunk Data Setup - DP to DTMF Conversion Options For each trunk, set the type of DP to DTMF Conversion required: automatic (0), automatic and manual (1), or manual (2).
Page 709: Quick Transfer To Voice Mail
Quick Transfer to Voice Mail Description A station user transferring a call can transfer the call to the called party voice mail box after an internal station number is dialed while performing a screened transfer, or during intercom calls. Conditions The Quick Transfer to Voice Mail feature is allowed when: Listening to the ring back tone (RBT) Listening to the call waiting tone (CWT)
Page 710 Document Revision 1 Electra Elite IPK II System Availability Terminals All Terminals Required Component(s) Any supported voice mail Related Features Analog Voice Mail Digital Voice Mail In-Mail Programming 45-01-01 Voice Mail Integration Options, Voice Mail Department Group Number Assign which Extension (Department) Group number is to be assigned as the voice mail group.
Page 711 Electra Elite IPK II Document Revision 1 To leave a message using Quick Transfer to voice mail during an intercom call: Make the intercom call. Dial the Quick Transfer Access Code (default: 8). Leave a voice mail message. Hang up.
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Page 713: Redial Key
Redial Key Description Users can press the Redial Key to cycle through the last 10 outside numbers dialed. Pressing the # key will redial the number displayed. Users can also press the Redial Key and dial a System Speed Dial bin number to access System Speed Dial. Conditions Redial List requires the use of a display telephone.
Page 714 Document Revision 1 Electra Elite IPK II Related Features Last Number Redial System Speed Dial Programming None Operation To redial the last number dialed: Press the Redial key. REDIAL [#] SYS is displayed along with the last dialed number. Dial the key.
Page 715: Remote (System) Upgrade
Remote (System) Upgrade Description With PC Programming, the Electra Elite IPK II can be remotely upgraded to a newer version of main system software. When a new version of main system software is released, a firmware package file will be provided. Using either the WebPro or PCPro applications, a technician can remotely upgrade the firmware on the CPU.
Page 716 PC Programming on page 2-659 feature. Operation PCPro Obtain the firmware package file from NEC. Open and login to PCPro. Connect to the switch. Under the Communications menu, choose the Firmware Update option. In the firmware update window, browse to the location of the Firmware Package file. For example, the file name might be ‘MainSWv0.36.pkg’.
Page 717 Click start. WebPro will upload the firmware package file, and update the system at the time you specified in step 6. For additional information, refer to the Electra Elite IPK II PC Programming Manual. Remote (System) Upgrade 2 - 695...
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Page 719: Repeat Redial
Electra Elite IPK II Document Revision 1 Repeat Redial Description If a multiline terminal user places a trunk call that is busy or unanswered, they can have Repeat Redial try it again later on. The user does not continually have to try the number again – hoping it will go through.
Page 720 Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) Central Office Calls, Placing Last Number Redial Save Number Dialed Single Line Telephones, Analog 500/2500 Sets Programming 15-07-01 Programmable Function Keys Assign a function key for Repeat Redial (code 29).
Page 721 Electra Elite IPK II Document Revision 1 Operation To use Repeat Redial (if the outside party you call is unavailable or busy): Place a trunk call. Listen for busy tone or ring-no-answer. Press the Feature + Redial keys. - OR - Press the Repeat Redial key (PGM 15-07 or SC 751: 29).
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Page 723: Resident System Program
Electra Elite IPK II Document Revision 1 Resident System Program Description When power is supplied to the system, the hardware configuration is scanned and Resident System Program default values are assigned including terminal types (e.g. PGD(2)-U10 ADP, DSS Console). This enables immediate operation, even before the system is programmed to accommodate the individual site requirements.
Page 724 Document Revision 1 Electra Elite IPK II Related Features None Programming 14-02-09 Busy Tone Detection 0 = Disable (Default) 1 = Enable 14-02-14 Analog Trunk Data Setup - Loop Start/Ground Start 0 = Loop Start (Default) 1 = Ground Start...
Page 725: Reverse Voice Over
Electra Elite IPK II Document Revision 1 Reverse Voice Over Description While on a call, Reverse Voice Over lets a busy multiline terminal user make a private Intercom call to an idle co-worker. The idle co-worker can be at a multiline terminal or single line telephone. The busy user just presses a programmed Reverse Voice Over key to make a private call to a specified co-worker.
Page 726 Document Revision 1 Electra Elite IPK II Reverse Voice Over is not available from single line telephones., but a single line can be a Reverse Voice Over destination. If an extension user places a Reverse Voice Over to a busy destination extension, the system sets up a Voice Over.
Page 727 Electra Elite IPK II Document Revision 1 Programming 15-07-01 Programmable Function Keys Assign a function key for Reverse Voice Over (code 47 + destination extension). Assign a function key for Voice Over to the destination extension (code 48). This will allow the user at the destination to switch between calls if they where busy when the Reverse Voice Over was initiated.
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Page 729: Ring Groups
Electra Elite IPK II Document Revision 1 Ring Groups Description Ring Groups determine how trunks ring extensions. Generally, trunks ring extension’s only if Ring Group programming allows. For example, to make a trunk ring an extension: Assign the trunk and the extension to the same Ring Group.
Page 730 Document Revision 1 Electra Elite IPK II Related Features Automatic Call Distribution (ACD) Automatic Route Selection (ARS) Direct Inward Line (DIL) Direct Inward Dialing (DID) Direct Inward System Access (DISA) ISDN Compatibility Night Service (Universal Night Answer) Programmable Function Keys...
Page 731 Electra Elite IPK II Document Revision 1 22-08-01 DIL/IRG No Answer Destination For DIL Delayed Ringing, assign the DIL No Answer Ring Group. An unanswered DIL rings this group after the DIL No Answer Time (Program 22-01-04) expires. DIL Delayed Ringing can also reroute outside calls ringing a Ring Group In-Skin/External Voice Mail, or Centralized Voice Mail.
Page 732 Document Revision 1 Electra Elite IPK II Program 22-04 : Incoming Extension Ring Group Assignment Ring Group > Trunk 1 Trunk 2 Trunk 3 X = Trunk assigned to indicated Ring Group Make the same 22-04 entry for all Night Service modes.
Page 733: Ringdown Extension, Internal/External
Electra Elite IPK II Document Revision 1 Ringdown Extension, Internal/External Description With a Ringdown Extension, a user can call another extension, outside number, or Abbreviated Dialing number by just lifting the handset. The call automatically goes through - there is no need for the user to dial digits or press additional keys.
Page 734 Document Revision 1 Electra Elite IPK II Default Setting Disabled System Availability Terminals All Stations Required Component(s) None Related Features Call Arrival Keys (CAR) Callback Call Forwarding Call Waiting/Camp-On Do Not Disturb Handsfree Answerback/Forced Intercom Ringing Off-Hook Signaling Speed Dial - System/Group/Station...
Page 735 Electra Elite IPK II Document Revision 1 20-08-09 Class of Service Options (Outgoing Call Service) - Hotline/Extension Ringdown In an extension’s Class of Service, Enable (1) or Disable (0) Hotline (Ringdown). If disabled in Class of Service, the settings in Program 21-11 below have no effect.
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Page 737: Room Monitor
Electra Elite IPK II Document Revision 1 Room Monitor Description Room Monitor lets an extension user listen to the sounds in a co-workers area. For example, the receptionist could listen for sounds in the warehouse when it’s left unattended. To use Room Monitor, the initiating extension and the receiving extension must activate it.
Page 738 Document Revision 1 Electra Elite IPK II Call Arrival (CAR) Key (virtual extension) keys do not support Room Monitor Programmable Function keys (code 39). Room Monitor for single line telephones can be used with the Hotel/Motel feature. For Multiline Terminal, Room Monitor requires uniquely programmed function keys.
Page 739 Electra Elite IPK II Document Revision 1 Programming M u l t i l i n e R o o m M o n i t o r i n g Start Should a multiline In Program 20-13-11, In Program 20-13-11, terminal user be able enter 0.
Page 740 Document Revision 1 Electra Elite IPK II S i n g l e L i n e T e l e p h o n e R o o m M o n i t o r i n g...
Page 741 Electra Elite IPK II Document Revision 1 11-14-17 Service Code Setup (for Hotel) - Hotel Room Monitor Customize the service code (675 by default) to be used for Room Monitor. 15-07-01 Programmable Function Keys Assign a function key as a Room Monitor key (code 39) for both the extension being monitored and the extension initiating Room Monitor.
Page 742 Document Revision 1 Electra Elite IPK II Single Line Telephones: To activate Room Monitor (at the extension to be monitored): Lift the handset at the telephone to be monitored. Dial 675. Dial 1. Dial number of the extension number, which will be monitoring the telephone.
Page 743: Save Number Dialed
Save Number Dialed Description Save Number Dialed allows an extension user to save their last outside number dialed and easily redial it later on. For example, an extension user can recall a busy or unanswered number without manually dialing the digits. The system retains the saved number until the user stores a new on e in its place or clears the stored one.
Page 744 Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) Central Office Calls, Placing Dial Tone Detection Last Number Redial Programmable Function Keys Repeat Redial Programming 11-12-13 Service Code Setup (for Service Access) - Saved Number Dialed Customize the service code (715 by default) to be used for dialing a saved number.
Page 745 Electra Elite IPK II Document Revision 1 To redial a saved number: Multiline Terminal Press an idle trunk line key. This selects a specific trunk for the call. Press the Save Number Dialed key (PGM 15-07 or SC 751: 30).
Page 746 Document Revision 1 Electra Elite IPK II Single Line Telephone Lift the handset and dial 785. Hang up. 2 - 724 Save Number Dialed...
Page 747: Secondary Incoming Extension
Electra Elite IPK II Document Revision 1 Secondary Incoming Extension Description Secondary Incoming Extensions (SIE) are incoming appearance keys of actual stations assigned in the system. SIE keys are assigned to programmable function keys and can appear on an individual station, or multiple stations.
Page 748 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) None Related Features Call Queuing Call Appearance (CAP) Keys Call Arrival Keys (CAR) Virtual Extensions Programming 11-04-01 Virtual Extension Numbering V-Port = 1~256 Virtual Ext No. = Extension Number 15-01-01 Basic Extension Setup –...
Page 749 Electra Elite IPK II Document Revision 1 15-07-01 Function Keys KYxx = Key Number 01~32 ∗ ∗ KY01 = 03 (Virtual Extension, 01 by default) ∗ KY01 = 08 (CAP Key) 15-08-01 Incoming Virtual Extension Ring Tone Setup ICM Tone Patrn0 = Pattern 1 (default)
Page 750 Document Revision 1 Electra Elite IPK II 21-01-15 System Options for Outgoing Calls – Outgoing Disable on Incoming Line 0 = Off (default) 1 = On 23-04-01 Ringing Line Preference for Virtual Extension Order 1 Stg Group = 0~64 (0 by default)
Page 751: Secretary Call (Buzzer)
Electra Elite IPK II Document Revision 1 Secretary Call (Buzzer) Description Secretary Call lets two co-workers alert each other without disturbing their work. To have Secretary Call, both co-workers must have multiline terminals with Secretary Call buzzer keys. When a user presses their buzzer key, the system alerts the called extension by sending a splash tone and flashing the called extension’s buzzer key.
Page 752 Document Revision 1 Electra Elite IPK II Required Component(s) None Related Features Programmable Function Keys Programming 15-07-01 Programmable Function Keys Assign function keys for Secretary Call buzzer (code 41 + the destination extension number). Both co-workers must have buzzer keys for each other.
Page 753 Electra Elite IPK II Document Revision 1 To cancel a Secretary Call you left at another extension: Press the lit Secretary Call key. To cancel a Secretary Call left at your extension: Do not lift the handset. Press the flashing Secretary Call key.
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Page 755: Secretary Call Pickup
Electra Elite IPK II Document Revision 1 Secretary Call Pickup Description Secretary Call Pickup lets a multiline terminal user easily reroute calls intended for a co-worker to themselves. By pressing a Secretary Call Pickup key, the user can have all calls to a co-worker’s telephone ring or voice-announce theirs instead.
Page 756 Document Revision 1 Electra Elite IPK II Related Features Call Forwarding with Follow Me Programmable Function Keys Secretary Call (Buzzer) Single Line Telephones, Analog 500/2500 Sets Programming 15-07-01 Programmable Function Keys Assign function keys for Secretary Call Pickup (42 + boss ext). Unlike Secretary Call, you do not have to program a corresponding key at the source and destination extensions.
Page 757: Selectable Display Messaging
Electra Elite IPK II Document Revision 1 Selectable Display Messaging Description An extension user can select a preprogrammed Selectable Display Message for their extension. Display multiline terminal callers see the selected message when they call the user’s extension. Selectable Display Messaging provides personalized messaging. For example, an extension user could select the message “GONE FOR THE DAY”.
Page 758 Document Revision 1 Electra Elite IPK II Default Setting Enabled System Availability Terminals All Multiline Terminals with Display Required Component(s) None Related Features Do Not Disturb Programmable Function Keys Programming 11-11-14 Service Code Setup (for Setup/Entry Operation) - Text Message Setting Define the service code to be used when setting a text message.
Page 759: Table 2-18 Selectable Display Message - Character Entry Chart
Electra Elite IPK II Document Revision 1 15-07-01 Programmable Function Keys Using the Text Message Setup key (18 + message number), a user can easily set the Selectable Display Messaging feature with the preprogrammed message number. 20-01-02 System Options - Text Message Mode Select whether and intercom caller should hear busy (1) or ring through (0) for extensions which have Selectable Display Messaging set.
Page 760 Document Revision 1 Electra Elite IPK II Table 2-18 Selectable Display Message - Character Entry Chart Use this keypad digit . . . When you want to. . . Accepts a numeric entry from the user when setting a display message.
Page 761: Selectable Ring Tones
Electra Elite IPK II Document Revision 1 Selectable Ring Tones Description An extension user can change the way trunks or internal calls ring their telephone. Selectable Ring Tones allow an extension user to set up unique ringing for their calls. This is important in a crowded work area where several telephones are close together.
Page 762 Document Revision 1 Electra Elite IPK II Related Features Distinctive Ringing, Tones and Flash Patterns Programming 11-11-20 Service Code Setup (for Setup/Entry Operation) - Change Incoming CO and ICM Ring Tones If required, change the service code used for changing the incoming ring tones heard for CO and ICM calls (Default: 720).
Page 763 Electra Elite IPK II Document Revision 1 15-10-01 Incoming Virtual Extension Ring Tone Order Setup Set the priority (1-4) for the Virtual Extension Ring Tones set in Program 15-08. When Virtual Extension calls ring an extension simultaneously, the tone with the highest order number (e.g., 1) rings.
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Page 765: Serial Call
Electra Elite IPK II Document Revision 1 Serial Call Description Serial Call is a method of transferring a call so it automatically returns to the transferring extension. Serial Calling saves transferring steps between users. For example, a Customer Service Representative (CSR) has a client on the telephone who needs technical advice. The CSR wants to send the call to Technical Service, but needs to advise the client of certain costs when Technical Service is done.
Page 766 Document Revision 1 Electra Elite IPK II Related Features Programmable Function Keys Transfer Programming 15-07-01 Programmable Function Keys Assign a programmable key as a Serial Call key (code 43). Operation To place a Serial Call to a co-worker: Place or answer a call.
Page 767: Single Line Telephones, Analog 500/2500 Sets
When Program 82-07-01 CODEC Filter Setup for Analog Station Ports is set to "4 - Specified Data", the system will use the settings in Program 82-09 SLIU CODEC Filter Data Setup. These values should not be changed from their default settings unless directed by NEC’S Technical Service department.
Page 768 Document Revision 1 Electra Elite IPK II Conditions Dial Pulse (500 type) single line telephones cannot access any features that require the user to dial # or Default Setting Single Line Telephones function as soon as they are installed and properly programmed.
Page 769 Electra Elite IPK II Document Revision 1 Related Features Single line telephone users have access to the following features: Speed Dialing Account Codes Alarm Automatic Route Selection Barge-In Call Forwarding Call Forwarding with Follow Me Call Forwarding/DND Override Call Waiting/Camp On with Split...
Page 770 Document Revision 1 Electra Elite IPK II In light traffic sites, allocate one DTMF receiver for every 10 devices that use them. In heavy traffic sites, allocate one DTMF receiver for every five devices that use them. 15-03-01 Single Line Telephone Basic Data Setup - SLT Signaling Type Enter 0 if single line telephone is a 500 type (dial pulse).
Page 771 Electra Elite IPK II Document Revision 1 Operation Refer to the individual features listed in the Related Features chart above. Single Line Telephones, Analog 500/2500 Sets 2 - 749...
Page 772 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 750 Single Line Telephones, Analog 500/2500 Sets...
Page 773: Slt Adapter
Electra Elite IPK II system. Conditions A maximum of eight SLT(1)-U( ) ADPs can be used in the Electra Elite IPK II system. Dial Pulse and Dual-Tone Multifrequency Single Line Telephones are supported. The SLT(1)-U( ) ADP does not support voice mail.
Page 774 Document Revision 1 Electra Elite IPK II Related Features Ancillary Device Connection Cordless Telephone Connection Single Line Telephones, Analog 500/2500 Sets Programming 10-03-01 Terminal Type (B1) 11-02 Extension Numbering 20-07 Class of Service (Administrator Level) 20-08~14 Class of Service Operation To originate internal calls: Lift the handset, and wait for internal dial tone.
Page 775 Electra Elite IPK II Document Revision 1 To answer outside or internal calls: Lift the handset, and talk. To transfer an outside call or internal call with a call in progress: Press the hookswitch momentarily, and wait for second dial tone.
Page 776 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 754 SLT Adapter...
Page 777: Softkeys
Softkeys are not available for D Series i telephones on the Electra Elite IPK II system. The feature must be active to change the volume (ex: telephone must be ringing, page being heard, etc.). Pressing the volume keys when the telephone is idle will adjust the display’s contrast.
Page 778 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals Required Component(s) None Related Features Directory Dialing Volume Controls Programming None 2 - 756 Softkeys...
Page 779: Speed Dial - System/Group/Station
Electra Elite IPK II Document Revision 1 Speed Dial - System/Group/Station Description Speed Dialing gives an extension user quick access to frequently called numbers. This saves time, for example, when calling a client with whom they deal often. Instead of dialing a long telephone number, the extension user just dials the Speed Dialing code.
Page 780 Document Revision 1 Electra Elite IPK II Storing a Flash To enhance compatibility with connected Centrex and PBX lines, an Speed Dialing bin can have a stored Flash command. For example, storing 9 Flash 926 5400 will cause the system to dial 9, flash the line and then dial 926 5400.
Page 781 Electra Elite IPK II Document Revision 1 System Availability Terminals All Terminals Required Component(s) None Related Features Account Code Entry Automatic Route Selection (ARS) Central Office Calls, Placing Code Restriction Dial Tone Detection One-Touch Calling PBX Compatibility Programmable Function Keys...
Page 782 Document Revision 1 Electra Elite IPK II 13-01-03 Speed Dialing Function Setup - System Speed Dialing Bins Designate the bins the system will use for System Speed Dialing. 13-02-01 Group Speed Dialing Bins Designate the bins the system will use for Group Speed Dialing.
Page 783 Electra Elite IPK II Document Revision 1 20-08-03 COS Options (Outgoing Call Service) - System Speed Dialing In an extension’s COS, enable (1) or disable (0) System Speed Dialing. 20-08-04 COS Options (Outgoing Call Service) - Group Speed Dialing In an extension’s Class of Service, enable (1) or disable (0) Group Speed Dialing.
Page 784: Table 2-19 Keys For Entering Names
Document Revision 1 Electra Elite IPK II Table 2-19 Keys for Entering Names Use this keypad digit . . . When you want to. . . Enter characters: ¨ Æ 1 @ [ ¥ ] ^ _ ` { | } Á...
Page 785 Electra Elite IPK II Document Revision 1 Dial the System Speed Dialing storage code. Unless you preselect, Trunk Group Routing selects the trunk for the call. The system may optionally select a specific Trunk Group for the call. If you have a DSS Console, you may be able to press a DSS Console key to chain to a stored number.
Page 786 Document Revision 1 Electra Elite IPK II For Group Speed Dialing, press the Group Speed Dialing key. - OR - For System Speed Dialing key, press the System Speed Dialing key. Press Exit. To display additional numbers, repeat from step 1.
Page 787 Electra Elite IPK II Document Revision 1 Key for Entering Names (Continued) Use this keypad When you want to. . . digit . . . Enter characters: σ ∞ < > ¢ £ # = Accepts an entry (only required if two letters on the same key are needed - ex: TOM).
Page 788 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 766 Speed Dial - System/Group/Station...
Page 789: Station Add-On Console
Electra Elite IPK II Document Revision 1 Station Add-On Console Description The Station Add-On Console functions with a Multiline Terminal to provide an additional 16 DSS/BLF keys. The Busy Lamp Field status is shown by icons for each station or feature. This console also has an additional 100 programmable speed dials that are separate from the System or Station Speed dials.
Page 790 Document Revision 1 Electra Elite IPK II Related Features Programmable Function Keys One Touch Calling Programming 11-11-17 Service Code Setup (for Setup/Entry Operation) - Programmable Function Key Programming Use this option to set the service code (default 751) to assign 2-digit function codes to the Function keys.
Page 791: Station Hunt
Electra Elite IPK II Document Revision 1 Station Hunt Description After calling a busy extension, a call will immediately hunt to the next available member of the Hunt Group (Department Group). The caller does not have to hang up and place another Intercom call if the first extension called is unavailable.
Page 792 Document Revision 1 Electra Elite IPK II Programming 16-01-03 Department Routing When Busy Assign if a call to busy station will hunt (1) or not hunt (0) to the next available member of the Hunt Group (Department Group). Refer Department Calling on page 2-251 to set up the Department Group.
Page 793: Station Message Detail Recording
Electra Elite IPK II Document Revision 1 Station Message Detail Recording Description Station Message Detail Recording (SMDR) provides a record of the system’s trunk calls. Typically, the record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR allows you to monitor the usage at each extension and trunk.
Page 794 This feature requires a connection to the system using a CTA or CTU adapter, or through the serial port on the Electra Elite IPK II CPUII (requires the USB driver). (The LAN port only provides information through LAN-capable programs, such as HyperTerminal.
Page 795 For example, with Program 35-01-09 = 0 (Format for NA) and Program 35-02-17 = 1 (Caller ID Name), if a call is received with the Caller ID Name of “NEC Infrontia Corporation” (24 characters), the following SMDR record is displayed:...
Page 796: Table 2-20 Smdr Report Definitions
Document Revision 1 Electra Elite IPK II Table 2-20 SMDR Report Definitions Report Headings Definitions Call Record Number SMDR record number (consecutive) CLASS Type of call (see Class Definitions below) Time call placed or answered. (For Transferred calls, shows time user picked up TIME Transfer.)
Page 797 Electra Elite IPK II Document Revision 1 Table 2-21 SMDR Report Format with Program 35-02-14 Set to ‘0’ Character Position Field Definition Header Line 1 1~60 Spaces 61~70 MM/DD/YYYY Space 72~75 PAGE Space 77~79 Report page number (e.g., 001) CR & LF...
Page 798: Table 2-21 Smdr Report Format With Program 35-02-14 Set To '0
Document Revision 1 Electra Elite IPK II Table 2-21 SMDR Report Format with Program 35-02-14 Set to ‘0’ (Continued) Character Position Field Definition Space Time in 24 hour clock (HH:MM) 6~10 Space LINE 12~21 Space 23~30 Call Duration (HH:MM:SS) Space...
Page 799: Table 2-22 Smdr Report Format With Program 35-02-14 Set To '1
Electra Elite IPK II Document Revision 1 Table 2-22 SMDR Report Format with Program 35-02-14 Set to ‘1’ (Continued) Character Position Field Definition 12~15 DATE 16~17 Spaces 18~21 LINE Space 23~30 DURATION 31~32 Spaces 33~39 STATION 40~44 Spaces 45~51 DIALLED...
Page 800: Table 2-23 Smdr Summary Report
Document Revision 1 Electra Elite IPK II Table 2-22 SMDR Report Format with Program 35-02-14 Set to ‘1’ (Continued) Character Position Field Definition Space Account number or NO ANSWER 64~79 Table 2-23 SMDR Summary Report OUTGOING CALL/COST SUMMARY FOR DAY OF nn/nn/nn TOTAL NO.
Page 801 When Program 35-02-18 is set to "1", the first and second lines are sometimes separated. When the buffer is full, the overflowed data may not be shown. The special characters used in the Electra Elite IPK II system cannot be output to the SMDR - they are converted to “_”.
Page 802 Document Revision 1 Electra Elite IPK II Related Features PBX Compatibility Traffic Reports 2 - 780 Station Message Detail Recording...
Page 803 (Refer to the Data and SMDR section in the and asks to install SMDR (external device Electra Elite IPK II Hardware Manual for pin-out the driver. Install details.) the CPU USB driver. In 35-01-01 set the In 10-21-02, set the baud rate SMDR output to ‘3’...
Page 804 Document Revision 1 Electra Elite IPK II S M D R w i t h a C T A A d a p t e r The CTA Adapter Do NOT plug in the does NOT require an Start AC/CD power adapter.
Page 805 Electra Elite IPK II Document Revision 1 S M D R w i t h a C T U A d a p t e r The CTU Adapter REQUIRES an AC/CD Do NOT plug in the multiline Start power adapter.
Page 806 Document Revision 1 Electra Elite IPK II ‘A’ Spanish English What language should be In 35-01-03, enter 0. In 35-01-03, enter 4. used for the SMDR header? German Italian In 35-01-03, enter 1. In 35-01-03, enter 3. In 35-01-03, enter 2.
Page 807 Electra Elite IPK II Document Revision 1 Continued from previous page. In 35-01-06, enter minimum Should calls of duration of call that prints any duration print In 35-01-06, enter 0. on SMDR report (1~65535 on SMDR report? seconds). In 35-01-07, enter how long an...
Page 808 Document Revision 1 Electra Elite IPK II Continued from previous page. Set 14-01-06 to ‘1’ for each trunk which provides SMDR. Set 15-01-03 to ‘1’ for each extension which provides SMDR. Should SMDR In 35-02-08, enter 0. report include In 35-02-08, enter 1.
Page 809 Electra Elite IPK II Document Revision 1 Continued from previous page. Should Caller ID number, DID Call ID In 35-02-15, enter 0 to In 35-02-15, enter 1 to number, or Caller ID Number displayed the Caller ID Number displayed the DID name be displayed number.
Page 810 Document Revision 1 Electra Elite IPK II 10-20-01 LAN Setup for External Equipment Define the TCP port (0-65535) when communicating to the SMDR (type 5). 10-21-02 CPUII Hardware Setup - Baud Rate for COM Port If the SMDR connection is made using the COM port on the CPUII, define the baud rate.
Page 811 Electra Elite IPK II Document Revision 1 35-01-03 SMDR Options - Header Language Specify the language in which the SMDR header should be printed. Languages: 0 = English 1 = German 2 = French 3 = Italian 4 = Spanish...
Page 812 Document Revision 1 Electra Elite IPK II 35-02-04 SMDR Output Options - Daily Summary 35-02-05 Weekly Summary and 35-02-06 Monthly Summary Enter 1 to enable a summary report. Enter 0 to disable a summary report. The daily report prints every day at midnight. The weekly report prints every Sunday night at midnight. The monthly report prints at midnight on the last day of the month.
Page 813 Electra Elite IPK II Document Revision 1 35-02-16 SMDR Output Options - Print Trunk Name or Received Dialed Number Determine how the SMDR should print incoming calls on ANI/DNIS or DID trunks. If set to (1), ANI/DNIS trunks can print DNIS digits. For DID trunks, if the received number is not defined in Program 22-11-01, then no number will be printed.
Page 814 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 792 Station Message Detail Recording...
Page 815: Station Name Assignment - User Programmable
Electra Elite IPK II Document Revision 1 Station Name Assignment - User Programmable Description This feature allows a user to program the Station Name for their telephone extension or any extension within the system. The name is displayed on the multiline terminal’s LCD when an intercom or K-CCIS call is placed.
Page 816 Document Revision 1 Electra Elite IPK II Related Features Directory Dialing Name Storing Programming 15-01-01 Basic Extension Data Setup - Extension Name Program name for system extensions. 15-07-01 Programmable Function Keys Assign an Extension Name Change key (55) to extensions:...
Page 817: Table 2-24 Keys For Entering Names
Electra Elite IPK II Document Revision 1 To program any extension’s name: Press the Speaker key. Dial 700 - OR - Press the Extension Name Change key (PGM 15-07 or SC 751: 55). Enter the extension number to be named.
Page 818 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 796 Station Name Assignment - User Programmable...
Page 819: Station Relocation
Electra Elite IPK II Document Revision 1 Station Relocation Description Station Relocation allows a station to be moved from one location to another, without having to reprogram the station data. The stations features and extension number are the same after it is moved to the new location.
Page 820 Document Revision 1 Electra Elite IPK II System Availability Terminals All Multiline Terminals and Single Line Telephones Required Component(s) None Related Features None Programming 11-15-12 Extension Data Swap Ext. Data Swap = xxx (service code in accordance with PRG 11-01) 20-13-42 Class of Service Options (Supplementary Service) –...
Page 821 Electra Elite IPK II Document Revision 1 PRG 15-08 Incoming Virtual Extension Ring Tone Setup PRG 15-09 Virtual Extension Ring Assignment PRG 15-10 Incoming Virtual Extension Ring Tone Order Setup PRG 15-11 Virtual Extension Delayed Ring Assignment PRG 15-12 Conversation Recording Destination for Extension...
Page 822 Document Revision 1 Electra Elite IPK II PRG 41-02 ACD Agent Extension Assignment for ACD Group PRG 41-17 ACD Login Mode Setup PRG 42-02 Hotel Extension Basic Data Setup Operation To exchange two terminals: Pick up the handset or press the Speaker key.
Page 823: Synchronous Ringing
Electra Elite IPK II Document Revision 1 Synchronous Ringing Description Synchronous Ringing synchronizes CO/PBX incoming ringing with the incoming ringing pattern from a Central Office. Conditions When the multiline terminal is ringing at Secondary Extension (SE)/Virtual Extension (VE) key, Synchronous Ring will work.
Page 824 Document Revision 1 Electra Elite IPK II Programming 14-02-17 Synchronous Ringing Enable/Disable Per Trunk Enable or disable per trunk. 0 = Disable 1 = Enable (default) 22-03-01 Trunk Ring Tone Setup Define the ring tone for each trunk 0~8 (default: 0).
Page 825: T1 Trunking (With Ani/Dnis Compatibility)
T1 Trunking (with ANI/DNIS Compatibility) Description The T1/PRI Interface ETU gives the system T1 trunking capability. This ETU uses a single universal slot and provides up to 24 trunk circuits. In additional to providing digital-quality trunking, the T1/PRI Interface ETU allows you to have maximum trunking capability with fewer ETUs.
Page 826 The DTI-U(40) ETU supports Dial Pulse and DTMF signaling. With an Electra Elite IPK II - Expanded Port Package, up to 192 T1 trunks can be assigned. You can use T1 trunks in place of standard analog trunks. The procedures for placing and answering calls are the same for both types of trunks.
Page 827 Electra Elite IPK II Document Revision 1 SMDR can print trunk port names or received dialed number for ANI/DNIS or DID trunks. If enabled in programming, DNIS digits can be printed on the SMDR reports instead of the trunk name.
Page 828 Document Revision 1 Electra Elite IPK II Programming 10-03-01 ETU Setup Set various T1 trunk options for compatibility with the local Telco. For ANI/DNIS, the following settings in Program 10-03 are recommended: Item 02: Frame Type = 0 (D3/D4) Item 03: Zero Suppression = 1 (AMI/ZCS) Item 04: Distance Between ETU and CSU = 0 (0~133’)
Page 829 Electra Elite IPK II Document Revision 1 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-09-02 Class of Service Options (Incoming Call Service) - Caller ID Display Turn off (0) or on (1) the Caller ID display at an extension.
Page 830 Document Revision 1 Electra Elite IPK II 34-09-01 ANI/DNIS Service Options - Receive Format Use this option to specify the format of the ANI/DNIS data received from the Telco. Make sure ∗ ∗ your entry is compatible with the service the Telco provides (0 = Address, 1 = ∗...
Page 831 Electra Elite IPK II Document Revision 1 34-09-07 ANI/DNIS Service Options - Routing on ANI/DNIS Error This option lets you determine how the system will handle an ANI/DNIS call if a data error is detected in the incoming data string (0 = Play busy tone to caller, 1 = Route the caller to the ring group specified in Program 25-03).
Page 832 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 810 T1 Trunking (with ANI/DNIS Compatibility)
Page 833: Tandem Ringing
Electra Elite IPK II Document Revision 1 Tandem Ringing Description Tandem Ringing allows an extension user to have two telephones with one telephone number. For example, extension 105 (the master telephone) sets Tandem Ringing with extension 106. When extension 105 receives an incoming call, both extensions 105 and 106 ring. Callers would dial the master extension number (extension 105 in this example).
Page 834 Document Revision 1 Electra Elite IPK II Default Setting Disabled System Availability Terminals Master Telephone: Multiline Terminals and Single Line telephones Slave Telephone: Single Line telephones and Wireless – DECT handsets Required Component(s) ID using Wireless – DECT handsets (Refer to Wireless - DECT on page 2-967.)
Page 835 Electra Elite IPK II Document Revision 1 Programming 15-07-01 Programmable Function Keys Assign a function key for Tandem Ringing (code 80). 30-03-01 DSS Console Key Assignments Assign a DSS function key for Tandem Ringing (code 80). 11-11-41 Service Code Setup (for Setup/Entry Operation) - Tandem Ringing Define a service code to be used to set up Tandem Ringing (Default = No Setting).
Page 836 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 814 Tandem Ringing...
Page 837: Tandem Trunking (Unsupervised Conference)
Electra Elite IPK II Document Revision 1 Tandem Trunking (Unsupervised Conference) Description Tandem Trunking allows an extension user to join two outside callers in a Trunk-to-Trunk Conference. The extension user can then drop out of the call, leaving the trunks in an Unsupervised Conference. The extension user that established the conference is not part of the conversation.
Page 838 Document Revision 1 Electra Elite IPK II Method D - Automatic Tandem Trunking Setup to Abbreviated Dial Number This method allows an extension user to easily set up an Unsupervised Conference with a call they have placed on Hold. A Class of Service option is available, which will allow or deny an extension user from automatically setting up a Conference/Tandem Trunking call upon hanging up the telephone.
Page 839 Electra Elite IPK II Document Revision 1 With an analog trunk, the Continue/Disconnect code may work using DTMF sounds from the opposite side trunk. With an ISDN trunk, Program 14-01-25 must be enabled to detect the Continue/Disconnect code. The Continue/Disconnect code is not accepted while dialing a trunk.
Page 840 Document Revision 1 Electra Elite IPK II Related Features Call Forwarding, Off-Premise Central Office Calls, Answering Central Office Calls, Placing Direct Inward System Access (DISA) Programming Tandem Trunking Method A - Tandem Trunking from Conference 10-07-01 Conversation Record Circuits The number of circuits assigned as Conversation Record circuits limits the number of available Conference circuits.
Page 841 Electra Elite IPK II Document Revision 1 20-11-21 Class of Service Options (Hold/Transfer Service) - Restriction for Tandem Trunking on Hang Up Deny (1) an extension user’s ability to set up a tandem call automatically when they hang up. 20-11-22...
Page 842 Document Revision 1 Electra Elite IPK II 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension. 20-07-11 Class of Service Options (Administrator Level) - Forced Trunk Disconnect In an extension’s Class of Service, enter 1 to enable Forced Trunk Disconnect. This allows the...
Page 843 Electra Elite IPK II Document Revision 1 14-01-13 Basic Trunk Data Setup - Loop Disconnect Supervision For each trunk, enter 1 to enable loop supervision. 20-06-01 Class of Service for Extensions Assign a Class of Service (1~15) to an extension.
Page 844 Document Revision 1 Electra Elite IPK II 11-10-07 Service Code Setup (for System Administrator) - Canceling the Automatic Forwarding for Each Trunk Line If the default service code (734) for canceling Automatic Tandem Trunking feature is not acceptable, change the code as required.
Page 845 Electra Elite IPK II Document Revision 1 25-07-07 System Timers for VRS/DISA -DISA/Tandem Trunking Long Conversation Warning Tone Time Determine the length of time a DISA caller or any trunk-to-trunk (such as Tandem Trunking) conversation can talk before the Long Conversation tone is heard (0~64800 seconds).
Page 846 Document Revision 1 Electra Elite IPK II 25-07-07 System Timers for VRS/DISA - DISA Long Conversation Warning Tone Time Determine the length of time a DISA caller can talk before the Long Conversation tone is heard (0-64800 seconds). If Program 25-07-08 is set to "0", the call is disconnected once the timer expires.
Page 847 Electra Elite IPK II Document Revision 1 Press Speaker or hang up. If Program 20-13-10 is set to “0”, the Conference ends and the line keys go out. If Program 20-13-10 is set to “1”, to manually disconnect the Conference, Forced Trunk Disconnect (i.e., Press ∗...
Page 848 Document Revision 1 Electra Elite IPK II The line keys for the trunks light solid red. ∗ To disconnect the Conference, use Forced Trunk Disconnect (i.e., Press line key + 3 or the service code set of Forced Trunk Disconnect in 11-10-26).
Page 849 Electra Elite IPK II Document Revision 1 Dial the desired time mode (Time Mode: 1~8). Press Hold. Hang up. To disconnect the Conference, Forced Trunk Disconnect (i.e., Press the line key or #9 plus the trunk number + ∗ Continue/Disconnect Code...
Page 850 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 828 Tandem Trunking (Unsupervised Conference)
Page 851: Tapi Compatibility
Electra Elite IPK II Document Revision 1 TAPI Compatibility Description The system has Telephony Applications Programming Interface (TAPI) capability. TAPI capability provides: Reduced TAPI Feature Set (see the Supported TAPI Commands chart below). Caller ID data to the PC for data base lookups and screen pops (see the Caller ID Data chart below).
Page 852 Default Setting Disabled System Availability Terminals Electra Elite IPK II multiline terminal telephone containing an RS-232-C CTA Adapter / CTU Adapter with TAPI compliant firmware Required Component(s) CPUII( )-U10 ETU should have LAN connection capability Compatible system software version...
Page 853 Electra Elite IPK II Document Revision 1 Related Features Data Communications Headset Operation Programming 15-02-19 Multiline Telephone Basic Data Setup - CTA Data Communications Mode Set the extension to use TAPI to “0” for PC connection. Operation TAPI operation is automatic once programmed in the telephone system and enabled in the PC’s TAPI application, unless a headset is used.
Page 854 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 832 TAPI Compatibility...
Page 855: Tone Override
Electra Elite IPK II Document Revision 1 Tone Override Description The Multiline Terminal user that calls a busy station and receives a call waiting tone can generate a Tone Override that is heard by the originator and busy station. The busy station user can place the existing call on hold to answer the Override.
Page 856 Document Revision 1 Electra Elite IPK II Related Features Call Waiting/Camp-On Data Line Security Programming 11-12-03 Service Code Setup (for Service Access) - Override (Off-Hook Signaling) Assign a service code (709 by default) to be used for Off-Hook Signaling Override.
Page 857 Electra Elite IPK II Document Revision 1 20-13-35 Class of Service Options (Supplementary Service) - Block Camp On In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to block callers from dialing (default #) to Camp On.
Page 858 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 836 Tone Override...
Page 859: Traffic Reports
Document Revision 1 Traffic Reports Description The system provides the ability to send data to a PC connected to the Electra Elite IPK II. The telephone call traffic data for each extension is captured for use with the SMDR feature. Call Traffic...
Page 860 Document Revision 1 Electra Elite IPK II System Availability Terminals All Terminals Required Component(s) Software Licenses for SMDR Traffic Total Report - Sample Report Terminal Duration Cost Answer Duration Ringing Abandon 01:45:14 02:11:52 00:09:36 02:37:22 1855 01:58:31 00:04:19 LINE001 01:05:26...
Page 861 Electra Elite IPK II Document Revision 1 Related Features Station Message Detail Recording Programming 90-20-01 Traffic Report Data Setup - Call Traffic Output Determine whether or not the Call Traffic Output should be measured. 0 = No 1 = Yes...
Page 862 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 840 Traffic Reports...
Page 863: Transfer
Electra Elite IPK II Document Revision 1 Transfer Description Transfer permits an extension user to send an active Intercom or outside call to any other extension in the system. With Transfer, any extension user can quickly send a call to the desired co-worker. A call a user transfers automatically recalls if not picked up at the destination extension.
Page 864 Document Revision 1 Electra Elite IPK II Transfer Call into Conference/Existing Call This feature allows either a multiline terminal or single line telephone user with Barge-In capability the ability to transfer a call into an existing call. This call can be a 2-party call, a Conference call, or a Barge- In Conference.
Page 865 Electra Elite IPK II Document Revision 1 Conditions An existing call can be transferred into a call with Barge-In enabled. Unscreened Transfers from voice mail will show pre-answer Caller ID information. With Transfer to Busy Extensions enabled (Program 24-02-01 = 1), Call Forwarding with Both Ringing offers a unique option.
Page 866 Document Revision 1 Electra Elite IPK II Related Features Barge-In Call Waiting/Camp-On Caller ID Call Forwarding Conference Meet Me Paging Transfer One-Touch Calling Serial Call Quick Transfer to Voice Mail Programming 11-12-58 Service Code Setup (for Service Access) - Transfer into Conference Use this program to assign the code users dial to Transfer a call into a Conference call.
Page 867 Electra Elite IPK II Document Revision 1 15-02-24 Multiline Telephone Basic Data Setup, Conference Key Mode This option allows an extension’s Conf key to be programmed for Conference or for Transfer. When set for Transfer (1), the user places a call on hold, dials the extension to which it should be transferred, the presses the Conf key.
Page 868 Document Revision 1 Electra Elite IPK II 20-11-18 : Class of Service Options (Hold/Transfer Service) - Transfer Recall On Receiving COS Allow (0) or deny (1) unanswered Transferred calls to the COS from recalling the originating extension. For example, with this option set to ‘1’ for COS 1, calls transferred by any COS to any extension with a COS of 1, will not recall.
Page 869 Electra Elite IPK II Document Revision 1 22-04-01 Incoming Extension Ring Group Assignment Assign extensions to ring groups. 22-05-01 Incoming Trunk Ring Group Assignment Define a trunk’s ring group. When transferring a DID or trunk call to the trunk’s defined ring group, the trunk will then ring the defined extensions for the ring group.
Page 870 Document Revision 1 Electra Elite IPK II Operation Transferring Trunk Calls To Transfer a trunk call to a co-worker’s extension: At the multiline terminal, press the Transfer key. - OR - At 500/2500 single line telephone, hookflash. You hear Transfer dial tone.
Page 871 Electra Elite IPK II Document Revision 1 - OR - At single line telephone, hookflash. Dial extension to receive your call. If the extension is busy, does not answer or does not want the call, you can dial another extension number or press the lit line key to return to the call.
Page 872 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 850 Transfer...
Page 873: Trunk Group Routing
Electra Elite IPK II Document Revision 1 Trunk Group Routing Description Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Routing code (9) for trunk calls. Trunk Group Routing routes calls in the order specified by system programming. If a user dials 9 and all trunks in the first group are busy, the system may route the call to another group.
Page 874 Document Revision 1 Electra Elite IPK II System Availability Terminals All Stations Required Component(s) None Related Features Automatic Route Selection (ARS) Central Office Calls, Placing Direct Inward Dialing (DID) Dial Tone Detection Multiple Trunk Types Programmable Function Keys Ringing Line Preference...
Page 875 Electra Elite IPK II Document Revision 1 14-05-01 Trunk Groups Assign trunks to trunk groups. Trunk Groups: 1~100 14-06-01 Trunk Group Routing Set up an outbound routing table for trunk groups assigned in Program 14-05. Trunk Group Routes: 1~100 14-07-01 Trunk Access Map Setup Access Map programming may limit Trunk Group Routing options.
Page 876 Document Revision 1 Electra Elite IPK II Service, which is in turn determined by the password the caller dial. Program 14-06 is used to set up the Trunk Group Routing. Trunk Group Routes: 1~100 34-03-01 Trunk Group Routing for E&M Tie Lines Use this program to assign the Trunk Group Route chosen when a user seizes a tie line and dials 9.
Page 877: Trunk Groups
Electra Elite IPK II Document Revision 1 Trunk Groups Description Trunk Groups let you optimize trunk usage for incoming and outgoing calls. Each group can be accessed by an Access Code plus the group number. There are 100 available Trunk Groups and you set the access order in trunk group programming.
Page 878 Document Revision 1 Electra Elite IPK II System Availability Terminals All Stations Required Component(s) None Related Features Abbreviated Dialing Automatic Route Selection (ARS) Call Appearance (CAP) Keys Central Office Calls, Placing Dial Tone Detection Direct Inward Dialing (DID) Programmable Function Keys...
Page 879 Electra Elite IPK II Document Revision 1 14-02-11 Analog Trunk Data Setup - Next Trunk in Rotary if No Dial Tone Use this option to Disable (0) or Enabled (1) the system’s ability to skip over a trunk if dial tone is not detected.
Page 880 Document Revision 1 Electra Elite IPK II Operation To place a call over a trunk group: At the multiline telephone, press Speaker key. - OR - At the single line telephone, lift the handset. Dial 704. Dial trunk group number (1~9 or 001~100).
Page 881: Trunk Queuing/Camp-On
Electra Elite IPK II Document Revision 1 Trunk Queuing/Camp-On Description Trunk Queuing permits an extension user to queue (wait in line) on hook for a busy trunk or trunk group to become free. The system recalls the queued extension as soon as the trunk is available. The user does not have to manually retry the trunk later.
Page 882 Document Revision 1 Electra Elite IPK II Related Features Automatic Route Selection (ARS) Call Waiting/Camp-On Callback Central Office Calls, Placing Programmable Function Keys Programming 15-07-01 Programmable Function Keys Assign a function key for Trunk Queuing and Trunk Camp On (code 35).
Page 883 Electra Elite IPK II Document Revision 1 To answer when Trunk Queuing calls you back: Lift the handset. To cancel a Trunk Queueing/Camp On request: At the multiline terminal, press the idle Speaker key. - OR - At the single line telephone, lift the handset.
Page 884 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 862 Trunk Queuing/Camp-On...
Page 885: Unified Messaging
Unified Messaging Description The EliteMail CTI LX and EliteMail CTI LX Lite Voice Processing systems, using the Electra Elite IPK II system and a Local Area Network, provide Unified Messaging services for voice, fax and e-mail messages with access at either the desktop PC or the telephone. Unified Messaging lets the PC control telephone calls and information about each inbound and outbound call.
Page 886 Document Revision 1 Electra Elite IPK II Additional Hospitality Languages See Multilingual support below for list of supported languages. The Hospitality Package supports 1 language at default. Text-to-Speech This converts emails on Exchange-based servers to voice mails. Networking This allows the networking of multiple Active Net (AMIS Only) and PlusNet compatible voice mails systems.
Page 887 Electra Elite IPK II Document Revision 1 Conditions A database from an existing OS/2-based EliteMail CTI product can be migrated to the Linux-based CTI LX and CTI LX Lite. The TeLANophy license is included with both systems and includes five seats of View Mail and five seats of View Call Plus.
Page 888 Document Revision 1 Electra Elite IPK II Optional Feature Package Availability Supported on Supported on Optional Feature CTI LX CTI LX Lite Additional Systems Languages Additional Hospitality Languages Active Net (AMIS Only) and PlusNet General Voice Mail Features Feature CTI LX...
Page 889 Electra Elite IPK II Document Revision 1 Default Settings Not Enabled System Availability Terminals: All Terminals Required Component(s): EliteMail CTI LX: EliteMail CTP-U10 ETU EliteMail CTI LX Drive Kit DSP8-U10 Module (for 8-port installations) Desktop PC connected to the Local Area Network (LAN)
Page 890 Document Revision 1 Electra Elite IPK II Outlook 2003 with Service Pack 1 The supported TeLANophy applications include: ViewMail ViewMail for Microsoft Messaging (VMM) ViewCall Plus ViewFax These TeLANophy applications work on the following operating systems: Windows XP Window 98 Windows NT 4.0 with Service Pack 6a...
Page 891 "1" (red). 15-03-01 Single Line Telephone Basic Data Setup - SLT Signaling Type For each Electra Elite IPK II voice mail extension, this option must be set to “0”. 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Set all SLIU ports used for Voice Mail as type 1.
Page 892 Document Revision 1 Electra Elite IPK II 16-01-08 Department Group Basic Data Setup - Queuing for Department Group Call To have Department Group calls queue when busy, set this entry to “1” for an extension or voice mail group. For no queuing, enter “0”.
Page 893 Electra Elite IPK II Document Revision 1 24-02-02 System Options for Transfer - MOH or Ring back on Transferred Calls Use this option to enable (0) or disable (1) MOH on Transfer. If enabled (0), a transferred caller hears Music on Hold while their call rings the destination extension. If disabled (1), a transferred caller hears ring back while their call rings the destination extension.
Page 894 Document Revision 1 Electra Elite IPK II 45-01-06 Voice Mail Integration Options, Record Alert Tone Interval Time This timer sets the interval (0~64800 seconds) between Voice Mail Conversation Record alerts. 80-03-01 DTMF Tone Receiver Setup 80-04-01 Call Progress Tone Detector Setup Use these programs to set the criteria for DTMF dial, ring back and busy tones.
Page 895: Uniform Call Distribution (Ucd)
Electra Elite IPK II Document Revision 1 Uniform Call Distribution (UCD) Description With Uniform Call Distribution (UCD), an extension user can call an idle extension within a preprogrammed UCD Group (Department Group - 64 Department Groups available) by dialing the group’s pilot number.
Page 896 Document Revision 1 Electra Elite IPK II If all members of the UCD (Department) group are busy, an incoming or transferred call to the group’s pilot number will queue for an available member. Each group has a queue that can hold any number of waiting calls.
Page 897 Electra Elite IPK II Document Revision 1 Priority Routing CALL Telephone on a call Telephone on a call Priority 1 Priority 1 Priority 1 CALL Telephone on a call Priority 2 Priority 2 Priority 2 CALL Priority 3 Priority 3...
Page 898 Document Revision 1 Electra Elite IPK II Circular Routing CALL 1 CALL 2 CALL 3 CALL 4 Figure 2-11 Uniform Call Distribution (UCD) Circular Routing 2 - 876 Uniform Call Distribution (UCD)
Page 899 Electra Elite IPK II Document Revision 1 System Availability Terminals All Stations Required Component(s) DSPII-U10 Unit and VRS Compact Flash (for Delay Announcements) Related Features Automatic Call Distribution (ACD) Call Forwarding Call Arrival Keys (CAR) Transfer Voice Maill Voice Response System (VRS)
Page 900 Document Revision 1 Electra Elite IPK II 16-01-02 Department Group Basic Data Setup - Uniform Call Distribution Cycle Set the routing cycle for calls into a department (i.e., when a user dials the department pilot number). The system can ring the highest priority extension available (Priority Routing, 0) or cycle in circular order to a new idle extension for each new call (Circular Routing, 1–...
Page 901 Electra Elite IPK II Document Revision 1 20-13-06 Class of Service Options (Supplementary Service) - Automatic Off-Hook Signaling" In an extension's Class of Service, allows (1) or denies (0) automatic off-hook signaling. Set to 0 when 16-01-03 is set to Circular (hunt).
Page 902 Document Revision 1 Electra Elite IPK II To log out of your UCD (Department Calling) Group: While you are logged out, UCD (Department Calling) cannot route calls to your extension. Press the Speaker key. Dial 650 + 1. - OR - Press Uniform Call Distribution Log In key (PGM 15-07 or SC 751: 46).
Page 903: Uniform Numbering Network
The distant system number can be programmed as 2~8 digits in length. The Electra Elite IPK II system has 500 ARS/F-Route Tables that can be shared by outgoing Tie lines, ISDN CO/PBX, and FT1 lines.
Page 904 Document Revision 1 Electra Elite IPK II When a call from/to the remote-end is made to a busy station in the Electra Elite IPK II system, the caller cannot set features such as Callback Message, Step Call, or Camp-On. A maximum of 120 Dial Analysis Tables which allows a maximum of 121 connected systems per Uniform Numbering Network.
Page 905 Electra Elite IPK II Document Revision 1 Programming 11-01-01 System Numbering Set the systems internal (Intercom) numbering plan. The numbering plan assigns the first and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as service codes and trunk codes.
Page 906 Document Revision 1 Electra Elite IPK II 44-05-03 ARS/F-Route Table - Additional Dial Number Table Enter the table number (defined in Program 44-06) for additional digits to be dialed (0~1000). 44-05-04 ARS/F-Route Table - Beep Tone For each ARS/F-Route table (1~500) assign a priority number (1~4). Select whether or not a beep is heard if a lower priority trunk group is used (0 = No Beep, 1 = Beep).
Page 907: Universal Slots
Electra Elite IPK II Document Revision 1 Universal Slots Description The IPK II has eight universal slots, and up to three cabinets can be installed. The system uses the same KSU for the basic and expansion cabinets to support up to 24 Universal Slots.
Page 908: Table 2-27 Maximum System Capacities For Station Interface Etus
Document Revision 1 Electra Elite IPK II The available interface cards and maximum capacities for Universal Slots with the Electra Elite IPK II system are shown in the following tables. Table 2-27 Maximum System Capacities for Station Interface ETUs Maximum Capacities...
Page 909 Electra Elite IPK II Document Revision 1 Table 2-27 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package CTI(12)/(16)-U( ) This ETU and the 4- and 8-port ETU...
Page 910 Document Revision 1 Electra Elite IPK II Table 2-27 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package ESIB(8)-U( ) ETU This 8-Port Electronic Station Notes 1, 6 Interface ETU contains eight circuits.
Page 911 Electra Elite IPK II Document Revision 1 Table 2-27 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package IVR Application This Interactive Voice Response ETU [VMP(4)/(8)-U( ) ETU...
Page 912 Document Revision 1 Electra Elite IPK II Table 2-27 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package SLI(8)-U( ) ETU This 8-Port Single Line Interface ETU Notes 1, 6...
Page 913 Electra Elite IPK II Document Revision 1 Table 2-27 Maximum System Capacities for Station Interface ETUs (Continued) Maximum Capacities Station Interface Description Expanded Notes Units Basic Port Port Package Package VMS(2)/(4)-U( ) ETU This 2- or 4-Port Digital Voice Mail...
Page 914: Table 2-28 Maximum System Capacities For Trunk Interface Etus
When 2-port Station Interface ETUs are installed, the system uses four ports from its maximum port capacity. Note 3: Only one CMS, FMS, VMS, VP, CTI, CTP, IVR system can be installed in one Electra Elite IPK II system. Note 4: A maximum of 32 Digital Voice Mail ports are available.
Page 915 Electra Elite IPK II Document Revision 1 Table 2-28 Maximum System Capacities for Trunk Interface ETUs (Continued) Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package COI(4)-U( ) ETU This 4-Port CO/PBX Line Interface has Note 1...
Page 916 Document Revision 1 Electra Elite IPK II Table 2-28 Maximum System Capacities for Trunk Interface ETUs (Continued) Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package COIB(4)-U( ) ETU This 4-Port CO/PBX Line Interface can Notes 1, 3...
Page 917 Electra Elite IPK II Document Revision 1 Table 2-28 Maximum System Capacities for Trunk Interface ETUs (Continued) Maximum Capacities Trunk Interface Description Notes ETUs Basic Port Expanded Package Port Package DID(4)-U( ) ETU This 4-Port Direct Inward Dialing Notes 1,4 Interface supports four DID or four two- way DID lines.
Page 918 When 2-port Trunk Interface ETUs are installed, the system uses four ports from its maximum port capacity. Note 3: With the Electra Elite IPK II Expanded Port Package, a maximum of 14 COIB(4)-U( ) ETUs can be installed as COID(4)-U( ) ETUs.
Page 919: Table 2-29 Maximum System Capacities For Application Interface Etus
Electra Elite IPK II Document Revision 1 Table 2-29 Maximum System Capacities for Application Interface ETUs Maximum Capacities Application Description Notes Basic Port Expanded Interface ETUs Package Port Package BSU(4M)-U20 ETU The Master 4-Base Station Unit for Notes 1, 2...
Page 920: Table 2-30 Ksu Power-Based Calculator Chart
Document Revision 1 Electra Elite IPK II Table 2-29 Maximum System Capacities for Application Interface ETUs (Continued) Maximum Capacities Application Description Notes Basic Port Expanded Interface ETUs Package Port Package IAD(8)-U( ) ETU For CCISoIP Note 3 configured for CCISoIP...
Page 921 Electra Elite IPK II Document Revision 1 Table 2-30 KSU Power-Based Calculator Chart (Continued) Equivalent Total Power Power Consumption Point Package Name Number of ETUs -24V -24V COI(4)-U10 ETU COI(8)-U10 ETU COID(8)-U( ) ETU COIB(4)-U20 ETU COIB(4)-U30 ETU COIB(8)-U30 ETU...
Page 922 Document Revision 1 Electra Elite IPK II Table 2-30 KSU Power-Based Calculator Chart (Continued) Equivalent Total Power Power Consumption Point Package Name Number of ETUs -24V -24V VMS(4)-U20 ETU VMS(8)-U20 ETU CMS(2)-U30 ETU CMS(4)-U30 ETU FMS(2)-U30 ETU FMS(4)-U30 ETU FMS(8)-U30 ETU...
Page 923 Electra Elite IPK II Document Revision 1 System Availability Terminals Required Component(s) Any ETU Related Features None Programming 10-03-01 ETU Setup Setup and confirm the Basic Configuration data for each ETU. 90-34-01~02 Firmware Information Used to view the package name and firmware for each ETU.
Page 924 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 902 Universal Slots...
Page 925: User Programming Ability
Electra Elite IPK II Document Revision 1 User Programming Ability Description A station user can perform programming functions. Abbreviated Group Dialing and Function Keys are just two features programmable from a station. Conditions Multiline Terminals must be idle an off-hook and have entered the service code when programming any function.
Page 926 Document Revision 1 Electra Elite IPK II Related Features Clock/Calendar Display Programmable Function Keys One-Touch Calling Speed Dial - System/Group/Station Code Restriction Programming None Operation None 2 - 904 User Programming Ability...
Page 927: Virtual Extensions
Virtual Extensions Description Virtual Extensions are available software extensions on the Basic and Expanded Port Packages. A Virtual Extension assigned to a line key, can appear and ring on an individual station or multiple stations and be used for outbound access. Virtual Extensions (VE) are shared with Call Arrival (CAR) Keys.
Page 928 Document Revision 1 Electra Elite IPK II Related Features Call Queuing Call Arrival Keys (CAR) Secondary Incoming Extension Programming 11-04-01 Virtual Extension Numbering Assign Extension Number for the Virtual Extensions (1~256). 15-01-01 Basic Extension Setup – Extension Name Assign Names for the Virtual Extensions (1~256).
Page 929 Electra Elite IPK II Document Revision 1 15-11-01 Virtual Extension Delay Ring Assignment Individually program an extension’s Virtual Extension key(s) for Delayed Ringing (1) or Immediate Ringing (0). 15-18-01 Virtual Extension Key Mode Assign if a call to a VE will Hold (1) on the VE or Release (0) to the phone that answered the VE.
Page 930 Document Revision 1 Electra Elite IPK II Operation To answer a call ringing a Virtual Extension: Press the flashing Virtual Extension key. - OR - Go off-hook. PRG 20-10-08 needs to be set to on (1) for extension’s Class of Service.
Page 931 Electra Elite IPK II Document Revision 1 Dial the mode number in which the key will delay ring. 1 = Day 1 2 = Night 1 3 = Midnight 1 4 = Rest 1 5 = Day 2 6 = Night 2...
Page 932 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 910 Virtual Extensions...
Page 933: Voice Mail Integration (Analog)
Voice Mail Integration (Analog) Description The system is fully compatible with NEC’s analog with Automated Attendant Systems. These systems provide telephone users with comprehensive Voice Mail and Automated Attendant features. Voice Mail ends the frustration and cost of missed calls, inaccurate written messages and telephone tag. This frees a company’s busy receptionists and secretaries for more productive work.
Page 934 Document Revision 1 Electra Elite IPK II As the Voice Mail Queue follows Department Hunting programming, the queue can hold a maximum of 10 calls. If the queue is full or if the voice mail ports are not assigned to a Department Group, the calls will be handled as though there were no voice mail queuing feature enabled.
Page 935 Electra Elite IPK II Document Revision 1 Related Features Barge-In Caller ID Central Office Calls, Placing Clock/Calendar Display Direct Inward Line (DIL) Hold Message Waiting One-Touch Calling Programmable Function Keys Transfer Voice Response System (VRS) Programming 10-09-01 DTMF and Dial Tone Circuit Setup Assign at least one circuit for DTMF reception (type 0 or 1).
Page 936 Electra Elite IPK II 15-03-01 Single Line Telephone Basic Data Setup - SLT Signaling Type For each Electra Elite IPK II voice mail extension, this option must be set to “0”. 15-03-03 Single Line Telephone Basic Data Setup - Terminal Type Set all SLIU ports used for Voice Mail as type 1.
Page 937 Electra Elite IPK II Document Revision 1 20-11-01 Class of Service Options (Hold/Transfer Service) - Call Forward Immediate 20-11-02 Class of Service Options (Hold/Transfer Service) - Call Forward Busy 20-11-03 Class of Service Options (Hold/Transfer Service) - Call Forward No Answer...
Page 938 Document Revision 1 Electra Elite IPK II For Either Method: 22-04-01 Incoming Extension Ring Group Assignment To enable Voice Mail Overflow, assign selected extensions to a Ring Group that will ring for unanswered DILs to Voice Mail ports. In Program 22-06, enter 1 to enable overflow ringing.
Page 939 Electra Elite IPK II Document Revision 1 45-01-03 Voice Mail Integration Options, Voice Mail Screening Enable (1) or disable (0) the system’s ability to process the Call Screening commands (1 + extension number) sent from the Voice Mail. You should normally enable this option to allow for Voice Mail Call Screening.
Page 940 Document Revision 1 Electra Elite IPK II If requested by Voice Mail, enter your security code. Ask your Voice Mail system administrator for your security code. Normally, your MW LED goes out (if applicable). If it continues to flash, you have unanswered “Message Waiting”...
Page 941 Electra Elite IPK II Document Revision 1 Leaving a Message (Multiline Terminal Only) To leave a message in the mailbox of an unanswered extension (the extension you call can be busy, in DND or unanswered): Press Voice Mail key (PGM 15-07 or SC 751: code 77).
Page 942 Document Revision 1 Electra Elite IPK II Dial extension number or press a DSS Console key for extension who’s mailbox will receive the Transfer. Press Voice Mail key (PGM 15-07 or SC 751: code 77). Hang up. Voice Mail will prompt your caller to leave a message in the mailbox you selected.
Page 943 Electra Elite IPK II Document Revision 1 Checking your Messages (Multiline Terminal Only) To check your messages: Press the Message key. You can have any combination of the message types in the table below on your telephone. If you see. . .
Page 944 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 922 Voice Mail Integration (Analog)
Page 945: Voice Mail Message Indication On Line Keys
Electra Elite IPK II Document Revision 1 Voice Mail Message Indication on Line Keys Description Voice Mail Message Indication on Line Keys indicates a new voice mail message on Line Keys or DSS/ BLF keys. Conditions When a DSS key of an installed extension and it is pressed when flashing it will call that extension.
Page 946 Document Revision 1 Electra Elite IPK II Related Features Class of Service Digital Voice Mail Direct Station Selection (DSS) Console Programmable Function Keys Voice Mail Integration (Analog) Programming 15-07-01 Function Keys Assign DSS/BLF function keys on Multiline telephones (code 01 + extension number) or Message Key (Code 77 + mailbox number).
Page 947 Electra Elite IPK II Document Revision 1 Operation To program a DSS/BLF key on a telephone: Press the SPEAKER key. Dial 751. Press the key you want to program. Dial 01. Dial the number of the extension you want to appear on the key.
Page 948 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 926 Voice Mail Message Indication on Line Keys...
Page 949: Voice Over
Electra Elite IPK II Document Revision 1 Voice Over Description Voice Over lets a user interrupt a busy station user that is on another call. With Voice Over, the busy extension user hears an alert tone followed by the voice of the interrupting party. The extension user receiving the Voice Over can respond to the interrupting party without being heard by the original caller.
Page 950 Document Revision 1 Electra Elite IPK II When a Programmable Function Key (programmed with the Voice Over Access Code) is pressed, the LED lights while responding to the page. When a multiline terminal has a Handsfree Unit programmed, the Voice Over call can be received and answered handsfree.
Page 951 Electra Elite IPK II Document Revision 1 Required Component(s) None Related Features Conference Off-Hook Signaling Programmable Function Keys Programming 11-12-41 Service Code Setup (for System Access) - Voice Over The service code used for the Voice Over feature (default: 790).
Page 952 Document Revision 1 Electra Elite IPK II Operation To initiate a Voice Over to a busy extension: Press Voice Over key (PGM 15-07 or SC 751: 48) - OR - Dial 6. - OR - Dial 790. You hear an alert tone and the Voice Over key flashes. You can talk to the called party after the alert tone ends.
Page 953: Voice Over Internet Protocol (Voip)
Stations: Megaco Compressions of G.711 and G.729 Using LANs Using a LAN setup (local area network) with the Electra Elite IPK II system complies with the ethernet standard (10Base-T/100Base-TX). The voice quality of VoIP is dependent on variables such as available bandwidth, network latency and Quality of Ser- vice (QoS) initiatives, all of which are controlled by the network and internet service providers.
Page 954 (Switching Hub) To connect a telephone to a LAN connection, the system allows the use of an Electra Elite IPK II digital IP 16-button multiline terminal (referred to as Electra Elite IPK II IPhone), an Electra Elite IPK II digital multiline terminal with an IP Adapter installed.
Page 955 Addresses for the LAN equipment. To use a dynamic IP Address, a DHCP server must be provided. The Electra Elite IPK II system provides the ability to use DHCP. When equipment which is connected to the LAN (the DHCP client) is requesting an IP Address, it searches the DHCP server.
Page 956 Electra Elite IPK II Routers When purchasing a router for use with the Electra Elite IPK II IP feature, the minimum requirements would be that it provide 10/100 Switch and QoS. Currently, VoIP Media Gateway (MG16) application for the Electra Elite IPK II Megaco telephones can communicate over NAT firewall router. For the best performance, NEC recommends connecting the Elite IPK II CPU and MG16 10/100 Switch and less susceptible to network collision.
Page 957 Document Revision 1 Power must be supplied to the IP Phone or the Electra Elite IPK II multiline terminal with IP adapter using either a local or central power supply. If there is a power outage, the IP telephones will not work unless the telephones are plugged into a UPS (uninterruptible power supply).
Page 958: Table 2-31 Electra Elite Ipk Ii Voip Specifications
Megaco Station Conditions Electra Elite IPK II systems can be connected together through a LAN using VoIP. As the IP telephones require a VOIP resource when receiving a page, the number of IP telephones allowed to receive a page should be minimized to prevent a lack of resources.
Page 959 Electra Elite IPK II Document Revision 1 Required Component(s) PVA( )-U( ) ETU Programming Programming - VoIP MG16 ETU These programs are always required with the VoIP MG16 feature. Programming - Static IP Address In addition to the system programming for the MG 16 ETU, the IP telephone also has options which must be programmed from the telephone itself.
Page 960 Programming - Electra Elite IPK II IP Multiline Terminal or Electra Elite IPK II Multiline Terminal with IP Adapter, Static IP Address Setting the IP Address on an Electra Elite IPK II IPhone or Electra Elite IPK II Multiline Terminal with IP Adapter Using a Static IP Address On the Electra Elite IPK II IP multiline terminal, enter the telephone’s program mode by pressing...
Page 961 Electra Elite IPK II Document Revision 1 Figure 2-14 Selecting DHCP Mode Access Network Settings and press 2 to enter the IP address for the telephone. The IP address must be unique to each telephone but the range is dependent upon system programming (example: IP Multiline Terminal 1 = 172.16.0.11, IP Multiline Terminal 2 = 172.16.0.12, etc.).
Page 962 Programming, Electra Elite IPK II IP Multiline Terminal or Electra Elite IPK II Multiline Terminal with IP Adapter - DHCP Setting the IP Address on an Electra Elite IPK II IP or Electra Elite IPK II multiline terminal with IP Adapter Using a DHCP Server On the Electra Elite IPK II IP multiline terminal, enter the telephone’s program mode by pressing...
Page 963 Press the softkey SAVE to save the entries and return the telephone to an idle condition. If a user’s LAN is already operating with a DHCP server, disable the Electra Elite IPK II’s DHCP server. Either DHCP server can be used, but not both.
Page 964 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 942 Voice Over Internet Protocol (VoIP)
Page 965: Voice Response System (Vrs)
Electra Elite IPK II Document Revision 1 Voice Response System (VRS) Description The DSP daughter board provides the option for Voice Response System (VRS) which gives the system voice recording and playback capability. The VRS CompactFlash card provides up to 48 system messages (General Message, Automated Attendant greetings, ACD messages, and the 900 Preamble).
Page 966 Document Revision 1 Electra Elite IPK II Park and Page When an extension user is away from their telephone, Park and Page can let them know when they have a call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200 messages total (note that the Park &...
Page 967 Electra Elite IPK II Document Revision 1 Programmable Automated Attendant Greetings You can record a different greeting for each trunk answered by the Automated Attendant. The greetings can be different in the day, at night or on holidays or weekends. You can also have a special greeting if the caller misdials.
Page 968: Table 2-32 Voice Prompting Messages
Document Revision 1 Electra Elite IPK II 16-01-08: Department Group Basic Data Setup, Queuing for Extension Group Call 20-07-13: Class of Service Options (Administrator Level), VRS Record 20-15-11: Ring Cycle Setup, VRS Waiting Message Incoming Call 22-01-04: System Options for Incoming Calls, DIL No Answer Recall Time...
Page 969 Message This message will play when . . . 1-05 Please hold on, all lines ACD message - refer to the Electra Elite IPK II Automatic Call are busy, your call will Distribution Manual. be answered when a line becomes free.
Page 970 Document Revision 1 Electra Elite IPK II Table 2-32 Voice Prompting Messages (Continued) Message Message This message will play when . . . 1-24 Audio file is full There is no more space available in the VRS for storing messages.
Page 971 Electra Elite IPK II Document Revision 1 Table 2-32 Voice Prompting Messages (Continued) Message Message This message will play when . . . 2-17 Thirteen 2-18 Fourteen 2-19 Fifteen 2-20 Sixteen 2-21 Seventeen 2-22 Eighteen 2-23 Nineteen 2-24 Twenty 2-25...
Page 972 Document Revision 1 Electra Elite IPK II Table 2-32 Voice Prompting Messages (Continued) Message Message This message will play when . . . 2-73 October 2-74 November 2-75 December 2-76 Sunday A user dials 8 for the date. 2-77 Monday...
Page 973 Electra Elite IPK II Document Revision 1 Time, Date and Station Number Check If the system has a DSP daughter board installed for VRS, any multiline terminal user can find out the time, date or the extension’s number while their telephone is idle (on hook). The time and date check saves the user time since they do not have to look for a clock or calendar.
Page 974 Document Revision 1 Electra Elite IPK II Programming 11-10-20 Service Code Setup (for System Administrator) - VRS Record/Erase Message Define the service code to use to record or erase a VRS message (default: 616). 11-10-21 Service Code Setup (for System Administrator) - VRS General Message Playback Define the service code to use to playback the general message (default: 611).
Page 975 Electra Elite IPK II Document Revision 1 20-15-11 Ring Cycle Setup, VRS Waiting Message Incoming Call Set the ring cycle callers hear when the VRS Waiting Message feature is used. 21-01-02 System Options for Outgoing Calls - Intercom Interdigit Time Automated Attendant callers must dial digits within this interval.
Page 976 Document Revision 1 Electra Elite IPK II 22-14-07 VRS Delayed Message for IRG, Disconnect Time For each Ring Group, set how long the system will wait after playing the VRS message before disconnecting the call. To prevent the call from disconnecting, set this option to “0”. This program is also used for VRS Waiting Message.
Page 977 Electra Elite IPK II Document Revision 1 25-04-01 VRS/DISA Transfer Ring Group With No Answer/Busy Set the destination that Automated Attendant (OPA) calls ring if the OPA caller dials an extension that does not answer or is busy. This also sets the options for DISA calls. The system allows Ring Groups or Disconnect = 0.
Page 978 Document Revision 1 Electra Elite IPK II 40-10-02 Voice Announcement Service Option - General Message Number Enter the number of the VRS message you want to use for the General Message (01~48). The message you select should not be used as a VRS message.
Page 979 Electra Elite IPK II Document Revision 1 To listen to a previously recorded VRS message: Press the Speaker key or lift the handset. - OR - At a single line telephone, lift the handset. Dial 616. Dial 5 ( isten).
Page 980 Document Revision 1 Electra Elite IPK II Dial the function you want. ecord isten rase Dial the message number (01~48), record the message and press # to end recording. If you dialed 7 to record, you can dial # to listen to the message you just recorded.
Page 981 Electra Elite IPK II Document Revision 1 Hang up when you are done. Time, Date and Station Number Check To check the extension number of any multiline terminal: Do not lift the handset or press the Speaker key. Dial 6 for extension number.
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Page 983: Volume Controls
Electra Elite IPK II Document Revision 1 Volume Controls Description Each multiline terminal user can control the volume of incoming ringing, splash tone, Paging, Background Music, Handsfree and your handset. Multiline terminals consolidate all adjustments into the volume buttons. Pressing the VOLUME...
Page 984 Document Revision 1 Electra Elite IPK II Required Component(s) None Related Features Electra Elite IPK Terminals Electra Elite Terminal Migration Handsfree and Monitor Off-Hook Signaling Programming 15-02-27 Multiline Telephone Basic Data Setup, Retain Handset Volume This option determines whether a multiline terminal’s handset volume will change back to the system default (0) or whether it will be retained at the user’s setting (1) after hanging up the...
Page 985: Warning Tone For Long Conversation
Warning Tone For Long Conversation Description The system can broadcast warning tones to a trunk caller warning them that they have been on the call too long. The tones are just a reminder -- the user may be able to disregard the tones and continue talking if they choose.
Page 986 Document Revision 1 Electra Elite IPK II Warning Tone is presented on Single Line Phone in the ear piece. Default Setting Disabled Programming 14-01-17 Basic Trunk Data Setup - Trunk to Trunk Warning Tone for Long Conversation Alarm Determine whether DISA callers should hear the Warning Tone for Long Conversations (0 = Disabled, 1 = Enabled).
Page 987 Electra Elite IPK II Document Revision 1 25-07-07 : System Timers for VRS/DISA - DISA Conversation Warning Tone Time Determine the length of time the system should wait before the Warning Tone is heard by DISA callers (0-64800 seconds). If an outside call is transferred or forwarded off-premise using an outside trunk, this timer starts immediately.
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Page 989: Wireless - Dect
Electra Elite IPK II Document Revision 1 Wireless - DECT Description The Wireless – DECT system allows the use of 2.4 GHz IPK Wireless – DECT (Digital Enhanced Cordless Telecommunication) telephones. These telephones provide the freedom and convenience of a wireless telephone but also allow access to features provided by the Electra Elite IPK system.
Page 990 Document Revision 1 Electra Elite IPK II Programming Pause A long press on adds a pause to pre-dial or phone book numbers. Programming of 2 Different Setups Each handset can program two profiles to control ring tone and vibrator. One can be an indoor setting;...
Page 991 Electra Elite IPK II Document Revision 1 be synchronized with the Repeater. Each Repeater can support two simultaneous IPK Wireless – DECT traffic channels at 32 Kbs. As the Repeater is paired with the Base Station, these are not additional channels, but are available to handle calls from the Base Station as the user moves out of range from the Base Station to the Repeater area.
Page 992 Document Revision 1 Electra Elite IPK II No. of Base Slot N-2 Slot N-1 Slot N Note Stations BSU(6S) ETU BSU(2S) ETU BSU(4M) ETU BSU(2S) ETU BSU(6S) ETU BSU(4M) ETU BSU(6S) ETU BSU(6S) ETU BSU(4M) ETU Default Setting None System Availability Terminals IPK Wireless –...
Page 993 Electra Elite IPK II Document Revision 1 Programming 15-14-01 Programming One-Touch Key 10 (Transferring Out of Range) 15-15-05 DECT Voice Mail Answer When Out of Range 15-15-06 DECT Call transfer When Out of Range 15-15-07 DECT Transmit Gain 15-15-08 DECT Receive Gain...
Page 994 Document Revision 1 Electra Elite IPK II THIS PAGE INTENTIONALLY LEFT BLANK 2 - 972 Wireless - DECT...
Page 996 E A T U R E S A N D P E C I F I C A T I O N S A N U A L N E C U n i f i e d S o l u t i o n s , I n c . D o c u m e n t R e v i s i o n 1...

NEC Electra Elite IPK II Features And Specifications Manual

Chapter 1 Introduction

Chapter 2 Features

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Summary of Contents for NEC Electra Elite IPK II