Cisco DX70 Setting Up For Care Home Use

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Cisco DX70: Setting up for care home use

Your DX70 is able to connect to NHS Scotland's video conference infrastructure through a standard

broadband connection. We recommend linking the unit to your router using a network cable to receive

1. Attach the power pack to the unit and network cable between the unit and your router (if you intend

to use a wireless connection please note the SSID and passcode you will require) then power on.

2. If you are connected by network cable your first screen will ask you to sign in. If no network cable is

3. You'll then be greeted with a Welcome screen. Please tap the Get Started button.

4. Tap Don't Allow when asked about WebEx Meetings.

5. Tap Skip (bottom RHS of screen) when asked about Finding the right people with Jabber.

6. Tap Skip when asked about voicemail.

the best connection however the unit can connect via wi-fi too. Please note,

the quality of signal you receive and therefore video quality can diminish

rapidly the further your system is from your wireless access point.

Please contact vc.support@nhs.net, supplying the unit's MAC address e.g.

1C6A7AE09V47 (found on the rear of the unit, by the base on a DX70 or

under the flap for a DX80) for a username and password. You will also be

sent a 4-digit PIN number to be used to unlock the screen. These are

required for the initial stages of setup.

attached, because you intend using a wireless

connection, you will be asked to choose your network

and enter the wireless password. As soon as you tap

on the box asking for Service Domain an onscreen

keyboard will appear.

The Service Domain is vc.scot.nhs.uk. Add the

username and case-sensitive password supplied by

the NVCS support desk and tap Sign In.

Email: vc.support@nhs.net

Telephone: 01224 816 666

v1.2

Page 1 Cisco DX70: Setting up for care home use v1.2 Your DX70 is able to connect to NHS Scotland’s video conference infrastructure through a standard broadband connection. We recommend linking the unit to your router using a network cable to receive the best connection however the unit can connect via wi-fi too.
Page 2 7. Tap Skip when asked about contacts and calendars. 8. Tap Continue when you reach a screen saying you are all signed in. 9. When asked for a PIN tap OK and on the following screen tap PIN, enter the 4-digit PIN you received in your email from vc.support@nhs.net and tap Continue.
Page 3 Setup Troubleshooting If you don’t see the initial Sign In screen: You'll probably see the Welcome screen with the Get Started button mentioned in setup item 3. Follow instructions 3 through 8 (and 9 if asked for a PIN). Your system should eventually look like the screenshot to the left.