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Problem
System message indicates a problem with the mouse.
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Mouse is not functioning properly.
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Action
1. Run the appropriate online diagnostic test. See
If the test fails, continue to the next step.
2. Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to step 3.
If the mouse is damaged, continue to the next step.
3. Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See
4. Enter the System Setup program and ensure that the mouse controller is enabled. See "Using the System Setup Program" in your User's Guide.
If the problem is not resolved, continue to the next step.
5. Run the pointing devices test in the system diagnostics. See
If the test fails, see
"Getting
Troubleshooting Basic I/O Functions
Problem
Error message indicates a problem with a serial or parallel port.
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Device connected to a serial or parallel port is not operating properly.
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Action
1. Enter the System Setup program and ensure that the serial port(s) and parallel port are enabled. See "Using the System Setup Program" in the User's
Guide.
2. If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program
may require.
3. Run the appropriate online diagnostic test. See
If the tests run successfully but the problem persists, see
Troubleshooting a Serial I/O Device
Problem
Device connected to the serial port is not operating properly.
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"Using Server Administrator
"Getting
"Running System
Help."
"Using Server Administrator
"Troubleshooting a Serial I/O
Diagnostics" in
"Running System
Help."
Diagnostics."
Diagnostics" in
"Running System
Device."
Diagnostics."
Diagnostics."
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Table of Contents
Troubleshooting
