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Advanced Functions
Advanced Functions
Advanced Functions
Softkey
Softkey
Description
Description
Softkey
Description
While on Hook
While on Hook
While not on a Call
Redial
Redial
Calls the last number dialed.
Calls the last number dialed.
Redial
Opens a redial list.
Directory
Directory
Accesses your personal or group
Accesses your personal or group
Accesses your personal or group
Directory
directory.
directory.
directory.
Cfwd
Cfwd
Call Forwarding: Forwards all incoming
Call Forwarding: Forwards all incoming
Cfwd
Forwards all incoming calls to your
calls to your phone to a specific number.
calls to your phone to a specific number.
(Call Forwarding)
phone to a specific number.
Prevents incoming calls from ringing
Dnd (DND)
Dnd (DND)
Do Not Disturb: Prevents incoming
Do Not Disturb: Prevents incoming
DND
your phone. Calls are automatically
calls from ringing your phone. Calls are
calls from ringing your phone. Calls are
(Do Not Disturb)
forwarded to voice mail.
automatically forwarded to voice mail.
automatically forwarded to voice mail.
LCR
LCR
LCR
Last Call Return: Calls the last
Last Call Return: Calls the last
Calls the last incoming number.
(Last Call Return)
incoming number.
incoming number.
Initiates immediate communication
PTT
PTT
Push to Talk: Initiates immediate
Push to Talk: Initiates immediate
PTT
with individuals. PTT can be
communication with individuals. PTT can
communication with individuals. PTT can
(Push To Talk)
configured for one- or two-way
be configured for one- or two-way voice.
be configured for one- or two-way voice.
voice.
While on a Call
While on a Call
While on a Call
End
End
Ends the call.
Ends the call.
End
Ends the call.
Conf
Conf
Conference with another. Press Conf
Conference with another. Press Conf
while on a call, dial another party and
Conference with another party. Press
while on a call, dial another party and
Conf
press Conf again.
Conf while on a call, dial another
press Conf again.
(Conference)
party and press Conf again.
BXFER
BXFER
Blind Transfer: Transfers a call to another
Blind Transfer: Transfers a call to another
number without announcing the caller.
Transfers a call to another number
number without announcing the caller.
without announcing the caller.
1. While on an active call, press the
1. While on an active call, press the
BXFER
1. While on an active call, press the
BXFER softkey.
BXFER softkey.
(Blind or Cold
BXFER softkey.
2. Dial the receiver's number
2. Dial the receiver's number
Transfer)
2. Dial the receiver's number
(or extension).
(or extension).
(or extension).
3. Press the # or Dial button.
3. Press the # or Dial button.
3. Press the # or Dial button.
XFER
XFER
Warm Transfer: Transfers a call to
Warm Transfer: Transfers a call to
Transfers a call to another number,
another number, but announces the
another number, but announces the
but announces the caller information
caller information before completing
caller information before completing
before completing the transfer.
the transfer.
the transfer.
XFER
1. While on an active call, press the
1. While on an active call, press the
1. While on an active call, press the
(Consulted or
XFER softkey.
XFER softkey.
XFER softkey.
Warm Transfer)
2. Dial the receiver's number
2. Dial the receiver's number
2. Dial the receiver's number
(or extension).
(or extension).
(or extension).
3. Introduce the call and press the
3. Introduce the call and press the
3. Introduce the call and press the
XFER key again.
XFER key again.
XFER key again.
XFERVM
Transfers a call to voice mail.
XFERVM
XFERVM
Transfers a call to voice mail.
Transfers a call to voice mail.
Hold
Places the call on hold.
Hold
Hold
Places the call on hold.
Places the call on hold.
For IP Centrex support, visit
www.coxbusiness.com/starthere
or call 866-272-5777
Code
Code
Code
Description
Description
Description
*72
Call Forward Always Activate
*72
*72
Call Forward Always Activate
Call Forward Always Activate
*73
Call Forward Always Deactivate
*73
*73
Call Forward Always Deactivate
Call Forward Always Deactivate
*69
Call Return
*98
*98
Call Pickup
Call Pickup
Call Park
*68
(press Hold / *68 / ext / #)
*69
*69
Call Return
Call Return
Call Park Retrieve
*88
*68
*68
Call Park
Call Park
(press *88 / ext / #)
(press Hold / *68 / ext / #)
(press Hold / *68 / ext / #)
Call Pickup
*88
*98
*88
Call Park Retrieve
Call Park Retrieve
(press *98 to pick up ringing ext)
(press *88 / ext / #)
(press *88 / ext / #)
Answer Specific Extension
*98
*98
Call Pickup
Call Pickup
*97
(press *97 / ext / #)
(press *98 to pick up ringing ext)
(press *98 to pick up ringing ext)
Push to Talk
*97
*97
Answer Specific Extension
Answer Specific Extension
*50
(press *97 / ext / #)
(press *97 / ext / #)
(press *50 / ext / #)
*50
*50
Push to Talk
Push to Talk
(press *50 / ext / #)
(press *50 / ext / #)
Some functions may be restricted by your
Cox Business VoiceManager
administrator.
SM
Some functions may be restricted by your
Some functions may be restricted by your
Cox Business VoiceManager
Cox Business VoiceManager
administrator.
administrator.
SM
SM
Initial Voice Mail Setup
1. From your business phone, press the envelope
Setting Up Voice Mail
Setting Up Voice Mail
button or dial *298.
1. From your business phone, press the envelope
1. From your business phone, press the envelope
269266
2. When asked for the PIN, enter
button or dial *298.
button or dial *298.
followed by #.
2. When asked for the PIN, enter 269266 (COXCOM).
2. When asked for the PIN, enter 269266 (COXCOM).
3. Follow the prompts to record your voice
3. Follow the prompts to record your voice message
3. Follow the prompts to record your voice message
message and change the PIN.
and change the PIN.
and change the PIN.
Access Voice Mail
Access Voice Mail
Access Voice Mail
(from your business line)
(from your business line)
(from your business line)
1. From your business phone, press the envelope
1. From your business phone, press the envelope
1. From your business phone, press the envelope
button or dial *86.
button or dial *86.
button or dial *86.
2. Enter your password. (Note: Initial voice mail setup
2. Enter your password. (Note: Initial voice mail setup
2. Enter your PIN followed by #.
must occur on the intended desk phone. The
must occur on the intended desk phone. The
temporary password is 269266.)
temporary password is 269266.)
Access Voice Mail
Access Voice Mail
Access Voice Mail
(outside the office)
(from main/other lines)
(from main/other lines)
1. Dial your direct number.
1. Pick up the line you want to check.
1. Pick up the line you want to check.
2. Listen for your greeting to begin playing.
2. Press the envelope button or dial *86.
2. Press the envelope button or dial *86.
3. Press *5.
4. Enter your PIN followed by #.
3. Enter the password for that line.
3. Enter the password for that line.
Cox Business IP Centrex
Cox Business IP Centrex
Cox Business IP Centrex
Calling Features and Functions
Calling Features and Functions
Quick Start Guide
Quick Start Guide
Quick Reference Guide
for Cisco SPA504G and
SPA508G Phone
Cisco SPA504G Phone
Cisco SPA504G Phone
Cisco SPA504G Phone
Cisco SPA508G Phone
Cisco SPA508G Phone
Cisco SPA508G Phone

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Summary of Contents for Cisco SPA504G

  • Page 1 Answer Specific Extension Call Pickup Call Pickup for Cisco SPA504G and Last Call Return: Calls the last Last Call Return: Calls the last (press *97 / ext / #) (press *98 to pick up ringing ext) (press *98 to pick up ringing ext) Calls the last incoming number.
  • Page 2 Calling Basics Calling Basics Function Description Feature Description Place/Answer Function Description 1. Pick up the handset. Function Description Handset Pick up to answer or place calls. Calls 2. Press the Speaker or Headset button 1. Pick up the handset. Handset Pick up to answer or place calls.

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