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Lenovo ThinkSystem SR250 Messages And Codes Reference
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Lenovo ThinkSystem SR250 Messages And Codes Reference

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ThinkSystem SR250
Messages and Codes Reference
Machine Type: 7Y51, 7Y52, 7Y72 and 7Y73

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Summary of Contents for Lenovo ThinkSystem SR250

  • Page 1 ThinkSystem SR250 Messages and Codes Reference Machine Type: 7Y51, 7Y52, 7Y72 and 7Y73...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Third Edition (July 2021) ©...

  • Page 3: Table Of Contents

    Index ....169 List of UEFI events....128 © Copyright Lenovo 2019, 2021...
  • Page 4 ThinkSystem SR250 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – UP. Systems Management - Updates. – WD. System management - Watchdog. • xxxx is an incrementing number of the Sub-System events set. • c identifies the severity, as follows. – A. Reserved as Immediate Action. ThinkSystem SR250 Messages and Codes Reference...
  • Page 7 – B. Unknown / No action. – D. Reserved - Immediate Decision. – E. Reserved - Eventual Action. – F. Warning / No Action. – G. Warning / Deferred Action. – H. Minor / Deferred Action. – I. Information / No Action. –...
  • Page 8 ThinkSystem SR250 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPPW0002L [PowerSupplyElementName] has Failed. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
  • Page 12 The [arg1] on system [arg2] is 75% full. Informational FQXSPEM4002I The [arg1] on system [arg2] is 100% full. Informational FQXSPEM4003I LED [arg1] state changed to [arg2] by [arg3]. Informational FQXSPEM4004I SNMP [arg1] enabled by user [arg2] . Informational ThinkSystem SR250 Messages and Codes Reference...
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4005I SNMP [arg1] disabled by user [arg2] . Informational Informational FQXSPEM4006I Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. FQXSPEM4007I Alert Recipient Number [arg1] updated: Name=[arg2], Informational DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled= [arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].
  • Page 14 A Correctable Bus Error has occurred on bus [SensorElementName]. Informational FQXSPIO2001I The connector [PhysicalConnectorElementName] configuration error Informational has been repaired. FQXSPIO2002I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. FQXSPIO2003I System [ComputerSystemElementName] has recovered from a Informational diagnostic interrupt. ThinkSystem SR250 Messages and Codes Reference...
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO2004I Bus [SensorElementName] has recovered from a bus timeout. Informational FQXSPIO2006I System [ComputerSystemElementName] has recovered from an NMI. Informational FQXSPIO2010I Bus [SensorElementName] has recovered from a Correctable Bus Informational Error.
  • Page 16 Informational FQXSPNM4029I ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], Informational GW@=[arg5] . FQXSPNM4030I ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref= Informational [arg5], DNS1@=[arg5]. FQXSPNM4031I IPv6 static address of network interface modified from [arg1] to [arg2] Informational by user [arg3]. ThinkSystem SR250 Messages and Codes Reference...
  • Page 17 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPOS4000I OS Watchdog response [arg1] by [arg2] . Informational FQXSPOS4001I Watchdog [arg1] Screen Capture Occurred .
  • Page 18 The server was automatically powered on because the power restore Informational FQXSPPP4029I policy is set to restore previous power state.. FQXSPPP4030I The server was reset via Platform Event Filter. Informational FQXSPPP4031I The server was power-cycled via Platform Event Filter. Informational ThinkSystem SR250 Messages and Codes Reference...
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4032I The server was soft reset. Informational FQXSPPP4033I The server was powered up via Real Time Clock (scheduled power Informational on). FQXSPPP4034I The server was powered off for an unknown reason. Informational FQXSPPP4035I The server was powered off by chassis control command.
  • Page 20 FQXSPSD0000I The [StorageVolumeElementName] has been added. Informational FQXSPSD0003I Hot Spare enabled for [ComputerSystemElementName]. Informational FQXSPSD0007I Rebuild in progress for Array in system Informational [ComputerSystemElementName]. FQXSPSD2000I The [StorageVolumeElementName] has been removed from unit Informational [PhysicalPackageElementName]. ThinkSystem SR250 Messages and Codes Reference...
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2001I The [StorageVolumeElementName] has been enabled. Informational Informational FQXSPSD2002I Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. FQXSPSD2003I Hot spare disabled for [ComputerSystemElementName]. Informational FQXSPSD2005I Critical Array [ComputerSystemElementName] has deasserted. Informational FQXSPSD2006I Array in system [ComputerSystemElementName] has been restored.
  • Page 22 The Salt of user [arg1] third-party password has been [arg2]. Informational FQXSPSE4046I The third-party password of the user [arg1] has been retrieved. Informational FQXSPSR2001I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state. ThinkSystem SR250 Messages and Codes Reference...
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4000I Management Controller Test Alert Generated by [arg1]. Informational Informational FQXSPSS4001I Server General Settings set by user [arg1]: Name=[arg2], Contact= [arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U- position=[arg7], Address=[arg8]. FQXSPSS4002I License key for [arg1] added by user [arg2].
  • Page 24 Warning Fully Redundant for [RedundancySetElementName] has asserted. FQXSPSD0002G Failure Predicted on [StorageVolumeElementName] for array Warning [ComputerSystemElementName]. Warning FQXSPUN0009G Sensor [SensorElementName] has asserted. FQXSPUN0018J Sensor [SensorElementName] has transitioned from normal to non- Warning critical state. ThinkSystem SR250 Messages and Codes Reference...
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0026G Device [LogicalDeviceElementName] has been added. Warning Warning FQXSPUN0056G Sensor [SensorElementName] has asserted. FQXSPBR4003I Platform Watchdog Timer expired for [arg1]. Error FQXSPBR4007I Management Controller [arg1]: Configuration restoration from a file by Error user [arg2] failed to complete.
  • Page 26 Please attempt to flash the XCC firmware to the same level on all nodes/servers. Error FQXSPUP4005I FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers. ThinkSystem SR250 Messages and Codes Reference...

  • Page 27: List Of Xclarity Controller Events

    List of XClarity Controller events This section lists all messages that can be sent from the XClarity Controller. • FQXSPBR4000I: Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 28 This message is for the use case where a user restores a Management Controller configuration from a file and it completes. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0136 User Action: Information only; no action is required ThinkSystem SR250 Messages and Codes Reference...
  • Page 29 • FQXSPBR4007I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to complete. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. Severity: Error Serviceable: No Automatically notify Support: No...
  • Page 30 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0498 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 31 Complete the following steps until the problem is solved: 1. Check the XCC event log for any fan or cooling related issues. 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers/airduct are correctly installed in place.
  • Page 32 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only; no action is required ThinkSystem SR250 Messages and Codes Reference...
  • Page 33 • FQXSPCA2011I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0499...
  • Page 34 • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0194 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 35 Information only; no action is required • FQXSPCR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No...
  • Page 36 CIM Prefix: IMM CIM ID: 0146 User Action: Information only; no action is required • FQXSPDM4004I: TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2] . A user configured the TKLM device group Severity: Info ThinkSystem SR250 Messages and Codes Reference...
  • Page 37 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0147 User Action: Information only; no action is required • FQXSPDM4005I: User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client.
  • Page 38 This message is for the use case where a Management Controller Event Log on a system is 100% full. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Event Log Fullness ThinkSystem SR250 Messages and Codes Reference...
  • Page 39 SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0038 User Action: To avoid losing older log entries, save the log as a text file and clear the log. • FQXSPEM4003I: LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 40 Information only; no action is required • FQXSPEM4010I: UEFI Reported: [arg1]. UEFI audit event logged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0161 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 41 Information only; no action is required • FQXSPEM4011I: XCC failed to log previous event [arg1]. XCC failed to log a previous event. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0196 User Action: Information only;...
  • Page 42 Enclosure/Chassis issue detected with one or more units Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0207 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 43 Information only; no action is required • FQXSPEM4019I: Connectivity issue detected with the enclosure/chassis. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure/chassis Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0208 User Action:...
  • Page 44 • FQXSPEM4027I: Drive error was detected by RAID controller. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller Severity: Info ThinkSystem SR250 Messages and Codes Reference...
  • Page 45 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0215 User Action: Information only; no action is required • FQXSPEM4028I: The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4]. PCI device link Severity: Info Serviceable: No...
  • Page 46 • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR250 Messages and Codes Reference...
  • Page 47 CIM Prefix: IMM CIM ID: 0198 User Action: Information only; no action is required • FQXSPFC4005I: UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0199 User Action:...
  • Page 48 1. Make sure USB cable from front I/O module to system board is securely connected. 2. Replace the front operator panel if the problem still exist. • FQXSPIO0003N: A diagnostic interrupt has occurred on system [ComputerSystemElementName]. ThinkSystem SR250 Messages and Codes Reference...
  • Page 49 If the NMI button on the operator information panel has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. 2. Contact Lenovo for further support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName].
  • Page 50 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0240 User Action: Check http://support.lenovo.com/for TECH tips or firmware updates that might correct the error. 1. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and firmware.
  • Page 51 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0185 User Action: Information only; no action is required. • FQXSPIO2003I: System [ComputerSystemElementName] has recovered from a diagnostic interrupt. This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt Severity: Info Serviceable: No...
  • Page 52 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0331 User Action: Information only; no action is required • FQXSPMA0004I: [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. ThinkSystem SR250 Messages and Codes Reference...
  • Page 53 This message is for the use case when an implementation has detected that Memory has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0131 User Action: Information only;...
  • Page 54 Complete the following steps until the problem is solved: 1. Please check system spec to install the part. 2. If the problem still exist, please updgrade the firmware to the latest level and restart. ThinkSystem SR250 Messages and Codes Reference...
  • Page 55 3. If the problem still exist, please contact service for further support." • FQXSPMA2002I: Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has deasserted. This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 56 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature ThinkSystem SR250 Messages and Codes Reference...
  • Page 57 SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0147 User Action: Information only; no action is required. • FQXSPMA2013I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 58 • FQXSPNM4003I: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR250 Messages and Codes Reference...
  • Page 59 CIM Prefix: IMM CIM ID: 0005 User Action: Information only; no action is required • FQXSPNM4004I: Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 60 • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] . This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. Severity: Info Serviceable: No Automatically notify Support: No ThinkSystem SR250 Messages and Codes Reference...
  • Page 61 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0022 User Action: Information only; no action is required • FQXSPNM4012I: ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
  • Page 62 • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registation and values Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0046 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 63 Information only; no action is required • FQXSPNM4020I: IPv6 enabled by user [arg1] . IPv6 protocol is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0047 User Action: Information only;...
  • Page 64 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0054 User Action: Information only; no action is required • FQXSPNM4028I: ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active Severity: Info Serviceable: No ThinkSystem SR250 Messages and Codes Reference...
  • Page 65 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0055 User Action: Information only; no action is required • FQXSPNM4029I: ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5] . IPv6 Static address is active Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID:...
  • Page 66 • FQXSPNM4036I: Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0064 ThinkSystem SR250 Messages and Codes Reference...
  • Page 67 User Action: Information only; no action is required • FQXSPNM4037I: CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0065 User Action:...
  • Page 68 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0087 User Action: Information only; no action is required • FQXSPNM4045I: DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype= [arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9]. ThinkSystem SR250 Messages and Codes Reference...
  • Page 69 A user configures the DNS servers Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0088 User Action: Information only; no action is required • FQXSPNM4046I: LAN over USB [arg1] by user [arg2]. A user configured USB-LAN Severity: Info Serviceable: No...
  • Page 70 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 71 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0217 User Action: Information only; no action is required • FQXSPOS4000I: OS Watchdog response [arg1] by [arg2] . This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 72 This message is for the use case where Host Power-On password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0231 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 73 Information only; no action is required • FQXSPOS4006I: Host Power-On password cleared. This message is for the use case where Host Power-On password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0232 User Action: Information only;...
  • Page 74 CIM Prefix: IMM CIM ID: 0082 User Action: Information only; no action is required • FQXSPPP4003I: Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. A user configured a recurring Server Power Action ThinkSystem SR250 Messages and Codes Reference...
  • Page 75 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0083 User Action: Information only; no action is required • FQXSPPP4004I: Server [arg1] [arg2] cleared by user [arg3]. A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 76 Information only; no action is required • FQXSPPP4012I: Power capping was deactivated by user [arg1]. Power capping deactivated by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR250 Messages and Codes Reference...
  • Page 77 CIM Prefix: IMM CIM ID: 0120 User Action: Information only; no action is required • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0121...
  • Page 78 It is the information to show that the power capping value on XCC web GUI is lower than what the system is used. Please modify power capping value on XCC web GUI to remove this warning. ThinkSystem SR250 Messages and Codes Reference...
  • Page 79 • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only;...
  • Page 80 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter ThinkSystem SR250 Messages and Codes Reference...
  • Page 81 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0174 User Action: Information only; no action is required • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No...
  • Page 82 • FQXSPPP4038I: The server stayed powered off because the power restore policy is set to always restore.. Server stayed powered off because the power restore policy is set to always restore. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 ThinkSystem SR250 Messages and Codes Reference...
  • Page 83 CIM Prefix: IMM CIM ID: 0182 User Action: Information only; no action is required • FQXSPPP4039I: The server stayed powered off because the power restore policy is set to restore previous power state.. Server stayed powered off because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 84 This message is for the use case where a Management Controller reset is initiated by a user. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0021 User Action: Information only; no action is required ThinkSystem SR250 Messages and Codes Reference...
  • Page 85 • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0227 User Action: Information only;...
  • Page 86 • FQXSPPU0007N: CPU voltage mismatch detected on [ProcessorElementName]. This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - CPU ThinkSystem SR250 Messages and Codes Reference...
  • Page 87 3. Verify that the Processor's are installed in the correct sockets according to the service information for this product. If not, correct that problem. 4. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this Processor error.
  • Page 88 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - CPU SNMP Trap ID: 40 CIM Prefix: PLAT CIM ID: 0063 ThinkSystem SR250 Messages and Codes Reference...
  • Page 89 User Action: Information only; no action is required. • FQXSPPU2011I: An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - CPU...
  • Page 90 Make sure power cables are connected correctly. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. Severity: Error ThinkSystem SR250 Messages and Codes Reference...
  • Page 91 Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0104 User Action: Check If the power supplies come with the same input and power rating. If not, replace one of them with one of the same which is supported by the system.
  • Page 92 3. If the problem remains, contact service for further support 4. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
  • Page 93 Complete the following steps: 1. Please ensure the PSU wattage, PSU efficiency level and the power supply unit is supported for the system. 2. Check power supply LEDs: a. If AC LED is not lit, check power cord and input voltage. once the problem still exist, then replace the power supply.
  • Page 94 3. If the problem remains, contact service for further support 4. Contact local service provider. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator. • FQXSPPW0101J: Redundancy Degraded for [RedundancySetElementName] has asserted.
  • Page 95 This message is for the use case when an implementation has detected a Power Supply has been removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0085 User Action: Information only;...
  • Page 96 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required ThinkSystem SR250 Messages and Codes Reference...
  • Page 97 • FQXSPPW2035I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0481 User Action:...
  • Page 98 • FQXSPPW2110I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply ThinkSystem SR250 Messages and Codes Reference...
  • Page 99 SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action: Information only; no action is required. • FQXSPSB0000N: The System [ComputerSystemElementName] has encountered a motherboard failure. This message is for the use case when an implementation has detected that a fatal motherboard failure in the system.
  • Page 100 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips and firmware update related to your drive. 2. Look for any other RAID-related errors.
  • Page 101 1. Replace any hard disk drive that is indicated by lit status. 2. Recreate the array. 3. Restore the date from backup. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 102 Information only; no action is required. • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info ThinkSystem SR250 Messages and Codes Reference...
  • Page 103 Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0177 User Action: Information only; no action is required. • FQXSPSD2007I: Rebuild completed for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
  • Page 104 This message is for the use case where a user has failed to log in to a Management Controller from a telnet session. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0019 ThinkSystem SR250 Messages and Codes Reference...
  • Page 105 User Action: Make sure that the correct login ID and password are being used. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from SSH. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 106 Information only; no action is required • FQXSPSE4014I: SSH [arg1] by user [arg2]. A user enables or disables SSH services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: ThinkSystem SR250 Messages and Codes Reference...
  • Page 107 CIM Prefix: IMM CIM ID: 0094 User Action: Information only; no action is required • FQXSPSE4015I: Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0098...
  • Page 108 • FQXSPSE4022I: User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol= [arg3], AccessType=[arg4], HostforTraps=[arg5]. User account SNMPv3 settings changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0105 ThinkSystem SR250 Messages and Codes Reference...
  • Page 109 User Action: Information only; no action is required • FQXSPSE4023I: SSH Client key added for user [arg1]. User locally defined an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0106 User Action: Information only;...
  • Page 110 This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0155 ThinkSystem SR250 Messages and Codes Reference...
  • Page 111 User Action: Information only; no action is required • FQXSPSE4031I: Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30...
  • Page 112 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0219 User Action: Information only; no action is required • FQXSPSE4039I: Temporary user account [arg1] is created by inband tool. Temporary user account create ThinkSystem SR250 Messages and Codes Reference...
  • Page 113 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0228 User Action: One user account is created • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 114 • FQXSPSR0001N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No ThinkSystem SR250 Messages and Codes Reference...
  • Page 115 CIM Prefix: PLAT CIM ID: 0524 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo Support (http://support.lenovo.com/) for service bulletins and Tech tips 2. Update the firmware for your drive. 3. Look for RAID-related errors.
  • Page 116 Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0135 User Action: Information only; no action is required • FQXSPSS4006I: Call Home to [arg1] failed to complete: [arg2]. Call Home failed to complete. ThinkSystem SR250 Messages and Codes Reference...
  • Page 117 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0195 User Action: Information only; no action is required • FQXSPSS4007I: The BMC functionality tier is changed from [arg1] to [arg2]. Tier Change Severity: Info Serviceable: No...
  • Page 118 CIM Prefix: IMM CIM ID: 0085 User Action: Information only; no action is required • FQXSPTR4003I: Synchronize time setting by user [arg1]: Mode=Sync with server clock. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No ThinkSystem SR250 Messages and Codes Reference...
  • Page 119 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0224 User Action: Information only; no action is required • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No...
  • Page 120 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to on-board TPM/TPM card error 2. Reboot the system.
  • Page 121 SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0536 User Action: Device is installed. • FQXSPUN0026I: Device [LogicalDeviceElementName] has been added. This message is for the use case when an implementation has detected a Device was inserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
  • Page 122 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 ThinkSystem SR250 Messages and Codes Reference...
  • Page 123 User Action: Information only; no action is required. • FQXSPUN2023I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other...
  • Page 124 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0036 User Action: Information only; no action is required • FQXSPUP4003I: [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. ThinkSystem SR250 Messages and Codes Reference...
  • Page 125 This message is for the use case where a specific type of firmware mismatch has been detected. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0042 User Action: Reflash the XCC firmware to the latest version.
  • Page 126 This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0376 User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 127 Information only; no action is required Chapter 2 XClarity Controller events...
  • Page 128 ThinkSystem SR250 Messages and Codes Reference...

  • Page 129: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 130 TPM Firmware recovery is in progress. Please DO NOT power off or Warning reset system. FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning ThinkSystem SR250 Messages and Codes Reference...
  • Page 131 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4045G Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4050G Failed to update TPM Firmware. Warning Warning FQXSFPU4051G Undefined TPM_TCM_POLICY found FQXSFPU4052G TPM_TCM_POLICY is not locked Warning Warning FQXSFPU4053G...

  • Page 132: List Of Uefi Events

    Complete the following steps: 1. Reboot the system. 2. Reflash the adapter firmware. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFDD0003I: DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. Severity: Warning ThinkSystem SR250 Messages and Codes Reference...
  • Page 133 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs.
  • Page 134 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 135 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 136 2. The memory installed may not be covered under warranty. 3. Without qualified memory, speeds supported above industry standards will not be enabled. 4. Please contact your Local Sales Representative or Authorized Business Partner to order qualified memory to replace the unqualified DIMM(s). ThinkSystem SR250 Messages and Codes Reference...
  • Page 137 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1] Severity: Info...
  • Page 138 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 139 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU0020I: The UEFI firmware image capsule signature is invalid. Severity: Info User Action: Complete the following steps: 1. Reboot the system. Reflash UEFI image. 2. If error does not persist no additional recovery action is required.
  • Page 140 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 141 7. Contact Lenovo Support. • FQXSFPU0034L: The TPM could not be initialized properly. Severity: Error User Action: Complete the following steps: 1. Reboot the system. Reflash UEFI image. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support.
  • Page 142 • FQXSFPU4049I: TPM Firmware update successful. Severity: Info User Action: Information only; no action is required. • FQXSFPU4050G: Failed to update TPM Firmware. Severity: Warning User Action: Information only; no action is required. • FQXSFPU4051G: Undefined TPM_TCM_POLICY found ThinkSystem SR250 Messages and Codes Reference...
  • Page 143 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4052G: TPM_TCM_POLICY is not locked Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
  • Page 144 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 145 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 146 1. Check the XCC event logs. This event should immediately precede an FQXSFPW0001L error. Resolve that event or any other battery related errors. 2. Use F1 Setup to reset date and time. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. ThinkSystem SR250 Messages and Codes Reference...

  • Page 147: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 148 Bootx64.efi is not found. Failed to Boot OS. Warning FQXPMCL0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMCL0003K BMC communication failed: DRIVER Mount Failure. Warning Warning FQXPMCL0004K BMC communication succeeded. Volume Name MISMATCHED. ThinkSystem SR250 Messages and Codes Reference...
  • Page 149 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMCL0005K Current System Boot Mode is Legacy. OS Clone only support UEFI Warning Mode. FQXPMCL0006K Failed to export raid config. Warning FQXPMCL0007K Failed to import raid config. Warning FQXPMCL0008K Failed to export uefi settings.

  • Page 150: List Of Xclarity Provisioning Manager Events

    The update package is invalid. Failed to update the firmware. Error FQXPMUP0208M Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. ThinkSystem SR250 Messages and Codes Reference...
  • Page 151 • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1. Restart BMC via BMC setting under uEFI setup on LXPM left panel. 2. Perform AC reset if the error still exist. Note: When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system.
  • Page 152 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 153 Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1. Ensure proper connection to USB/network drive and retry to export uEFI setting. 2. Reboot and try the uEFI setting export again. 3.
  • Page 154 Severity: Info User Action: Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image ThinkSystem SR250 Messages and Codes Reference...
  • Page 155 Severity: Error User Action: 1. Restart BMC via BMC setting under uEFI setup on LXPM left panel. 2. Perform AC reset if the error still exist. Note: When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system.
  • Page 156 2. Perform AC reset if the problem still exist. Note: When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system. 3. Retry OS deployment. ThinkSystem SR250 Messages and Codes Reference...
  • Page 157 • FQXPMOS0005K: BMC communication failed: DRIVER Mount Failure. Severity: Warning User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via BMC setting under uEFI setup on LXPM left panel and retry the OS deployment. 3. Perform AC reset if the error still exist. Note: When performing AC reset, after power off AC, wait several seconds before power on AC.
  • Page 158 Information only; no action is required. • FQXPMOS0017I: Windows Server 2012 R2 SERVERSOLUTION OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0018I: Windows Server 2012 R2 SERVERSTORAGESTANDARD OS installed Severity: Info User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 159 Information only; no action is required. • FQXPMOS0019I: Hyper-V Server 2012 R2 SERVERHYPERCORE OS installed Severity: Info User Action: Information only; no action is required. • FQXPMOS0020I: Hyper-V Server 2016 SERVERHYPERCORE OS installed Severity: Info User Action: Information only; no action is required. •...
  • Page 160 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the error still occurs, contact service to support. • FQXPMSD0004M: self-test completed having the electrical element of the test failed. Severity: Error User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 161 1. Ensure the proper connection of hard drives, RAID card, backplane, and all related cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the error still occurs, contact service to support. • FQXPMSD0005M: self-test completed having the servo (and/or seek) test element of the test failed. Severity: Error User Action: 1.
  • Page 162 • FQXPMSR0001K: Found unsupported RAID adapter. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. • FQXPMSR0012I: Change disk drives' state successfully.
  • Page 163 2. Ensure the state of RAID adapter and disk drives are both normal. 3. Verify proper physical connection of the disk drive and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the error still occurs, contact service to support. •...
  • Page 164 3. If the error still occurs, contact service to support. • FQXPMUP0101I: Start to update LXPM Severity: Info User Action: Information only; no action is required. • FQXPMUP0102I: Start to update window driver Severity: Info User Action: ThinkSystem SR250 Messages and Codes Reference...
  • Page 165 Note: When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system. 3. Use other Lenovo tools to perform the update (ex. XClarity Administrator, XClarity Controller, or the OneCLI utility).
  • Page 166 5. Use other Lenovo tools to perform the update (ex. XClarity Administrator, XClarity Controller, or the OneCLI utility). 6. If the error still occurs, contact service to support. • FQXPMUP0203M: BMC communication failed: EMMC2USB unmount failure. Failed to update the...
  • Page 167 Note: When performing AC reset, after power off AC, wait several seconds before power on AC. After AC power is restored, power on the host system. 4. Use other Lenovo tools to perform the update (ex. XClarity Administrator, XClarity Controller, or the OneCLI utility).
  • Page 168 • FQXPMVD0012K: Failed to set the TPM/TPM card/TCM policy Severity: Warning User Action: 1. Press "Apply" button on VPD update page. 2. Reboot the system if step 1 failed. 3. If the error still occurs, contact service to support. ThinkSystem SR250 Messages and Codes Reference...

  • Page 169: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 170: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 171: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 172 ThinkSystem SR250 Messages and Codes Reference...

  • Page 173: Index

    Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page service and support before you call error codes and messages hardware Lenovo XClarity Controller UEFI 125, 143...
  • Page 174 ThinkSystem SR250 Messages and Codes Reference...
  • Page 176 Part Number: SP47A37842 Printed in China (1P) P/N: SP47A37842 *1PSP47A37842*...

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