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Brother MFC MFC-250C User Manual
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Brother MFC MFC-250C User Manual

Brother multifunction printer user's guide
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See also: Service Manual , Software User Manual
USER'S GUIDE
MFC-250C
MFC-290C
Version 0
USA/CAN

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Summary of Contents for Brother MFC MFC-250C

  • Page 1 USER’S GUIDE MFC-250C MFC-290C Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.

  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 7 You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will...
  • Page 8 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide ...2 Viewing Documentation...2 Accessing Brother Support (For Windows MFC-290C Control panel overview...6 Loading paper and documents Loading paper and other print media...8 Loading envelopes and post cards...10...
  • Page 10 Security features TX Lock...23 Setting and changing the TX Lock password ...23 Turning TX Lock on/off ...24 Section II Fax Sending a Fax Entering Fax mode ...26 Faxing from the ADF (MFC-290C only) ...26 Faxing from the scanner glass ...26 Setting scanner glass size for faxing ...27 Color fax transmission ...27 Canceling a fax in progress ...27...
  • Page 11 Multi-line connections (PBX) ...47 External and extension telephones...48 Connecting an external or extension telephone ...48 Using external and extension telephones...48 Using a non-Brother cordless external telephone ... 49 Using remote codes...49 Dialing and storing numbers How to Dial ... 50 Manual dialing ...50...
  • Page 12 Section III Copy Making copies How to copy ...56 Entering Copy mode...56 Making a single copy ...56 Making multiple copies ...56 Stop copying...56 Copy options...57 Changing copy quality ...58 Enlarging or reducing the image copied ...58 Making N in 1 copies or a poster (Page Layout) ...59 Sorting copies using the ADF (Black &...
  • Page 13 Printing photos from a camera Printing photos directly from a PictBridge camera...75 PictBridge requirements ...75 Setting your digital camera ...75 Printing Images...76 DPOF printing...76 Printing photos directly from a digital camera (without PictBridge)...77 Printing Images...77 Understanding the Error Messages ... 78 Section V Software Software features Section VI Appendixes...
  • Page 14 Troubleshooting and Routine Maintenance Troubleshooting ...94 If you are having difficulty with your machine ...94 Dial Tone ...101 Telephone line interference ...101 Error and maintenance messages...102 Transferring your faxes or Fax Journal report ...107 Document jam (MFC-290C only) ...107 Printer jam or paper jam ...108 Routine maintenance...111 Replacing the ink cartridges ...111 Cleaning the outside of the machine ...113...
  • Page 15 Section I General General Information Loading paper and documents General setup Security features...

  • Page 16: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
  • Page 17 Software User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solution Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) General Information...
  • Page 18 ® (For Macintosh ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click the top.html file to view the Software User’s Guide in HTML format.

  • Page 19: Accessing Brother Support (For Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home...

  • Page 20: Mfc-290C Control Panel Overview

    Chapter 1 MFC-290C Control panel overview The MFC-250C and MFC-290C have the same control panel keys. Note Most of the illustrations in this User’s Guide show the MFC-290C. 1 Fax and telephone keys: Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers.
  • Page 21 12/10 11:53 12/10 11:53 Volume keys When the machine is idle, you can press these keys to adjust the ring volume. Press to scroll backward to a menu selection. a or b Press to scroll through the menus and options. Clear/Back Press to cancel the current setting.

  • Page 22: Loading Paper And Documents

    Loading paper and documents Loading paper and other print media If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. Lift the output paper tray cover (1). With both hands, gently press and slide the paper side guides (1) and the paper length guide (2) to fit the paper size.
  • Page 23 Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure the paper is not curled. Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray. Loading paper and documents Gently adjust the paper side guides (1) to fit the paper with both hands.

  • Page 24: Loading Envelopes And Post Cards

    Chapter 2 While holding the paper tray in place, pull out the paper support (1) until it clicks, and then unfold the paper support flap (2). Note Do not use the paper support flap for Legal paper. Loading envelopes and post cards About envelopes Use envelopes that weigh from 20 to 25 lb...

  • Page 25: Removing Small Printouts From The Machine

    Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

  • Page 26: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Top (1) Cut Sheet...

  • Page 27: Acceptable Paper And Other Print Media

    ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu (See Paper Type on page 20). When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 28: Handling And Using Print Media

    Chapter 2 Handling and using print media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 29: Choosing The Right Print Media

    Choosing the right print media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. Cut Sheet Letter (215.9 × 279.4 mm) 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. Legal (215.9 ×...
  • Page 30 – Up to 100 sheets of plain paper 20 lb (80 g/m BP71 (260g/m ) paper is especially designed for Brother inkjet machines. Thickness 3 to 6 mil (0.08 to 0.15 mm) 3 to 10 mil (0.08 to 0.25 mm) ) Up to 10 mil (Up to 0.25 mm)

  • Page 31: Loading Documents

    Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (MFC-290C only) The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 32: Scannable Area

    Chapter 2 How to load documents Note To use the scanner glass, the ADF must be empty. Lift the document cover. Using the document guidelines on the left and top, place the document in the upper left hand corner, with the document face down on the scanner glass.

  • Page 33: General Setup

    General setup On/Off key You can turn the machine on and off by pressing the On/Off key. Note • If you press the On/Off key while the machine is in use it will finish the operation before going into the Off mode. •...

  • Page 34: Mode Timer

    To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Stop/Exit.

  • Page 35: Volume Settings

    Volume Settings Ring Volume You can choose a range of ring volume levels, from High to Off. While the machine is idle, press to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

  • Page 36: Automatic Daylight Savings Time

    Chapter 3 Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.

  • Page 37: Security Features

    Scanning PhotoCapture Operation from Control panel Note If you forget the TX Lock password, please call Brother Customer Service. Setting and changing the TX Lock password Note If you have already set the password, you will not need to set it again.

  • Page 38: Turning Tx Lock On/Off

    Chapter 4 Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 39 Section II Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports...

  • Page 40: Sending A Fax

    Sending a Fax Entering Fax mode Press (Fax) to enter Fax mode. While the machine is faxing, the LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 41: Setting Scanner Glass Size For Faxing

    Setting scanner glass size for faxing When documents are A4 size, you need to set scan size to A4. If you do not, the bottom portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0. Press a or b to choose A4.

  • Page 42: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Menu, 2, 4. The LCD will show the Broadcast job number followed by the fax number (or name) being dialed (for example, #001 0123456789). Press OK. The LCD will show the following message: #001 0123456789 1.Clear...

  • Page 43: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 1.

  • Page 44: Dual Access (Black & White Only)

    Chapter 5 Dual access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 45: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.

  • Page 46: Sending A Fax At The End Of A Conversation

    Chapter 5 Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.

  • Page 47: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail on page 40 for instructions on setting up your machine using this service.
  • Page 48 Chapter 6 To set the receive mode follow the instructions below. Press Menu, 0, 1. Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. Press Stop/Exit. The LCD will display the current receive mode. 1 Current receive mode Fax: Fax Only 12/10 11:53...

  • Page 49: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 36.) Fax Only Fax Only mode will automatically answer every call as a fax call. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognizing...

  • Page 50: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine keep the ring delay setting of 4 rings.

  • Page 51: Easy Receive

    Easy Receive If Easy Receive is On: The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset you are using, just replace the handset. Your machine will do the rest.

  • Page 52: Receiving Faxes Into Memory When The Paper Tray Is Empty

    Chapter 6 Receiving faxes into memory when the paper tray is empty As soon as the paper tray becomes empty during fax reception, the LCD will display No Paper Fed, asking you to put paper in the paper tray. (See Loading paper and other print media on page 8.) The machine will carry on receiving the fax, with the remaining pages being stored in...

  • Page 53: Telephone Services And External Devices

    Telephone Services and External devices Voice Operations Tone or pulse (Canada only) If you are using an external telephone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below. Lift the handset of the external telephone.

  • Page 54: Telephone Services

    Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to...

  • Page 55: Distinctive Ring

    Distinctive Ring Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring,” but...
  • Page 56 The receive mode is set to Manual and you cannot change it to another mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.

  • Page 57: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).

  • Page 58: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.

  • Page 59: Connections

    Connections The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). Plug the telephone line cord from the telephone wall jack into the jack labeled LINE.

  • Page 60: Special Line Considerations

    Chapter 7 Special line considerations Roll over telephone lines A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’...

  • Page 61: Multi-Line Connections (Pbx)

    Put the two-line TAD and the two-line telephone next to your machine. Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.

  • Page 62: External And Extension Telephones

    Chapter 7 External and extension telephones Connecting an external or extension telephone You can connect a separate telephone directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. Before you connect the external telephone, remove the protective cap (3) from the EXT.

  • Page 63: Using A Non-Brother Cordless External Telephone

    Using a non-Brother cordless external telephone If your non-brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook to send the call to the cordless handset.

  • Page 64: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax or telephone number. Speed Dialing Press (Speed Dial). Press OK and the # (pound) key, and then the two digit Speed Dial number using the dial pad.

  • Page 65: Storing Numbers

    Storing numbers You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Note If you lose electrical power, the Quick Dial numbers that are in the memory will not be...

  • Page 66: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a Speed Dial number. Each group uses up a Speed Dial location.

  • Page 67: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 68: Reports

    Chapter 9 Reports The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list showing how to program your machine. 3.Quick Dial Lists names and numbers stored in the Speed Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 69: Section Iii Copy

    Section III Copy Making copies...

  • Page 70: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 20.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 71: Copy Options

    Options Page Fast Normal Best 46%/78%/83%/ 93%/97%/100%/ 104%/186%/198%/ Fit to Page/ Custom(25-400%) Inkjet Paper Brother BP71 Other Glossy Transparency Legal 4"(W)x 6"(H) Stack Sort 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L)

  • Page 72: Changing Copy Quality

    Chapter 10 Changing copy quality You can choose from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instructions below: Press Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good and then a or b...

  • Page 73: Making N In 1 Copies Or A Poster

    To enlarge or reduce the next copy follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Enlarge/Reduce.
  • Page 74 Chapter 10 Press Black Start to scan the document. You can also press Color Start if you are using the Poster layout. If you placed the document in the ADF (MFC-290C) or are making a poster, the machine scans the pages and starts printing.

  • Page 75: Sorting Copies Using The Adf (Black & White Only) (Mfc-290C Only)

    Sorting copies using the ADF (Black & White only) (MFC-290C only) You can sort multiple copies. Pages will be stacked in the order 3 2 1, 3 2 1, 3 2 1, and so Make sure you are in Copy mode Load your document.

  • Page 76: Paper Options

    Press Copy Options and a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press OK. Press Black Start or Color Start. Note To change the default paper type setting see Paper Type on page 20.

  • Page 77: Section Iv Walk-Up Photo Printing

    Section IV Walk-up Photo Printing PhotoCapture Center a memory card or USB Flash memory drive Printing photos from a camera ® : Printing photos from...

  • Page 78: Usb Flash Memory Drive

    Software User's Guide on the CD-ROM.) ® Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following, popular ® digital camera media: Memory Stick Memory Stick Pro™, SD, SDHC, xD-Picture Card™...

  • Page 79: Memory Cards (Mfc-290C Only) Or A Usb Flash Memory Drive Folder Structure

    PhotoCapture Center Memory cards (MFC-290C only) or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files, memory cards or USB Flash memory drive; however, please read the points below to avoid errors: The image file extension must be .JPG (Other image file extensions like .JPEG,...

  • Page 80: Getting Started

    Chapter 11 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive 2 SD, SDHC ® 3 Memory Stick , Memory Stick Pro™ 4 xD-Picture Card™ CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.

  • Page 81: How To Print From A Memory Card Or Usb Flash Memory Drive

    PhotoCapture Center How to print from a memory card or USB Flash memory drive Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print. Follow the instructions below to start printing directly from your memory card or USB Flash memory drive: Make sure you have put the memory...

  • Page 82: Printing Photos

    Chapter 11 Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press a or b to choose the paper size you are using, Letter or A4.

  • Page 83: Dpof Printing

    DPOF Print:Yes e Press a or b to choose DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. ® (Photo Capture).

  • Page 84: Photocapture Center ® Print Settings

    Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 4"x6"...

  • Page 85: Adjusting Brightness And Contrast

    PhotoCapture Center Print Size This setting is available only when you choose Letter or A4 in the paper size setting. Press Menu, 4, 4. Press a or b to choose the print size you are using, 3"x 4", 3.5"x 5", 4"x 6", 5"x 7", 6"x 8"...

  • Page 86: Borderless Printing

    Chapter 11 Borderless printing This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. Press Menu, 4, 8. Press a or b to choose Off (or On). Press OK. Press Stop/Exit. Print Date You can print the date if it is already in the data on your photo.

  • Page 87: Changing The Image Quality

    PhotoCapture Center Press a or b to choose Scan to Media. Do one of the following: To change the quality press OK and go to step f. To start scanning go to step j. Press a or b to choose the quality. Press OK.

  • Page 88: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to the USB direct interface.

  • Page 89: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.

  • Page 90: Printing Images

    Chapter 12 Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.

  • Page 91: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Printing photos directly from a digital camera (without PictBridge) If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. (If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 75.) Note...

  • Page 92: Understanding The Error Messages

    Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 93: Section V Software

    Section V Software Software features...

  • Page 94: Software Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 95 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 96: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50°...

  • Page 97: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 98 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 99 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover.
  • Page 100 If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
  • Page 101 CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink...

  • Page 102: Important Safety Instructions

    In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER (See Brother numbers on page i.) 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 103: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)

    13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 14 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a swimming pool, or in a wet basement.

  • Page 104: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 105: Industry Canada Compliance Statement (Canada Only)

    Call the dealer or an experienced radio/TV technician for help. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 106: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 107: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved.

  • Page 108: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 109 The ink cartridge was in your machine over six months. The ink cartridge may not have been stored properly before use. If you are using generic ink, use Genuine Brother Innobella™ Ink. Make sure you are using Genuine Brother Innobella™ Ink.

  • Page 110: Printing Received Faxes

    Printing and Faxing for Macintosh User's Guide on the CD-ROM.) When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 111: Receiving Faxes

    Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Receiving Faxes Difficulty Cannot receive a fax Sending Faxes Difficulty Cannot send a fax Transmission Verification Report says ‘Result:NG’. Troubleshooting and Routine Maintenance Suggestions Check that the machine is plugged in and switched on.

  • Page 112: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or some other custom service and it signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 113: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 114 ® PhotoCapture Center Difficulties Difficulty Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Part of my photo is missing when printed. Suggestions ® Have you installed the Windows 2000 update? If not, do the following: 1) Unplug the USB cable.

  • Page 115: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press Menu, 0, 5. Press a or b to choose Detection or No Detection. Press OK. Press Stop/Exit. Telephone line interference If you are having problems sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility...

  • Page 116: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cause B&W Print Only One or more of the color ink...
  • Page 117 Cause You installed a new ink too quickly Cannot Detect and the machine did not detect it. If you are not using genuine Brother Innobella™ ink the machine may not detect the ink cartridge. An ink cartridge is not installed properly.
  • Page 118 Error Message Cause DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. High Temperature The print head is too warm. Hub is Unusable. A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface.
  • Page 119 Error Message Cause The machine is out of paper or No Paper Fed paper is not properly loaded in the paper tray. The Jam Clear Cover is not closed properly. The paper is jammed in the machine. No Response/Busy The number you dialed does not answer or is busy.
  • Page 120 USB USB Device. direct interface. (For more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. Action Open the scanner cover and look inside the machine for foreign objects and paper scraps. If...

  • Page 121: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Journal report If the LCD shows: Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 107.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 122: Printer Jam Or Paper Jam

    Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the left. Close the document cover. Press Stop/Exit. Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine.
  • Page 123 Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Close the Jam Clear Cover. Make sure the cover is closed properly. Troubleshooting and Routine Maintenance Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position.
  • Page 124 Note • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If the print head is at the right corner as shown in the illustration, you cannot move the print head.

  • Page 125: Routine Maintenance

    CAUTION Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
  • Page 126 Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover.

  • Page 127: Cleaning The Outside Of The Machine

    CAUTION DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

  • Page 128: Cleaning The Scanner

    Wipe the inside and outside of the paper tray with a soft cloth to remove dust. Close the output paper tray cover and put the paper tray firmly back in the machine. Cleaning the scanner Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass...

  • Page 129: Cleaning The Machine's Printer Platen

    Cleaning the machine’s printer platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. Lift the scanner cover until it locks securely into the open position. Clean the machine’s printer platen (1) and the area around it, wiping off any scattered ink with a soft, dry lint-free cloth.

  • Page 130: Cleaning The Print Head

    Genuine Brother Innobella™ replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service (See Brother numbers on page i). Checking the print quality...

  • Page 131: Checking The Print Alignment

    If ink is still missing, call Brother Customer Service (See Brother numbers on page i). CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 132: Checking The Ink Volume

    For 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 600dpi Adjust Select Best #5 For 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8). 1200dpi Adjust Select Best #5 Press Stop/Exit.

  • Page 133: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, any damage that may occur in transit will not be covered by your warranty. CAUTION It is important to allow the machine to ‘park’...
  • Page 134 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 135: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 136 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 137: Menu Table

    Choose & OK Menu Selections Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal 4"x6" Menu and Features to accept to exit Descriptions Page Sets the time to return to Fax mode.
  • Page 138 Main Menu Submenu 1.General Setup 4.Volume (Continued) 5.Auto Daylight 6.PwrOff Setting — 7.LCD Contrast 8.Sleep Mode The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Ring Med* High 2.Beeper Low* High 3.Speaker Med* High — Off* Fax Receive:On Fax Receive:Off* —...
  • Page 139 Main Menu Submenu 2.Fax 1.Setup Receive (In Fax mode only) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Ring Delay 2.F/T Ring Time 20Secs* 30Secs 40Secs 70Secs 3.Easy Receive 4.Remote Codes On* ( 51, #51)
  • Page 140 Main Menu Submenu 2.Fax 3.Report Setting 1.Transmission (Continued) 4.Remaining Jobs 0.Miscellaneous 3.Copy 1.Quality 2.Brightness 3.Contrast The factory settings are shown in Bold with an asterisk. Menu Selections Options On+Image Off* Off+Image 2.Journal Period Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days...
  • Page 141 9.Print Date The factory settings are shown in Bold with an asterisk. Menu Selections Options — Normal Photo* — Plain Paper Inkjet Paper Brother BP71 Other Glossy* — 4"x 6"* 5"x 7" Letter — 3"x 4" 3.5"x 5" 4"x 6"...
  • Page 142 Main Menu Submenu 4.PhotoCapture 0.Scan to Media (Continued) 5.Print Reports 1.Transmission 2.Help List 3.Quick Dial 4.Fax Journal 5.User Settings 6.Machine Info. 1.Serial No. 7.Ink 1.Test Print 2.Cleaning 3.Ink Volume The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Quality B/W 200x100 dpi...
  • Page 143 Main Menu Submenu 0.Initial Setup 1.Receive Mode 2.Date&Time 3.Station ID 4.Tone/Pulse (Canada only) 5.Dial Tone 0.Local Language (US only) 0.Local Language (Canada only) The factory settings are shown in Bold with an asterisk. Menu Selections Options — Fax Only* Fax/Tel External TAD Manual —...

  • Page 144: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 145: D Specifications

    Specifications General Printer Type Print Method Memory Capacity LCD (liquid crystal display) 16 characters × 1line Power Source Power Consumption Inkjet Piezo with 94 × 1 nozzle Black: Piezo with 94 × 3 nozzles Color: 32 MB AC 100 to 120V 50/60Hz (MFC-250C) Off Mode: Average 1 W...
  • Page 146 Dimensions (MFC-250C) 5.9 in. (150 mm) (MFC-290C ) 7.1 in. (180 mm) Weight 15.4 lb (7 kg) (MFC-250C) 17.2 lb (7.8 kg) (MFC-290C) Noise Operating: Temperature Operating: Best Print Quality: Humidity Operating: Best Print Quality: ADF (automatic Up to 15 pages (MFC-290C only) document feeder) Recommended Environment for Best Results: Temperature: 68°...

  • Page 147: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 15. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy photo...

  • Page 148: Fax

    Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray scale Contrast Control Resolution Speed Dial Groups ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback 14,400 bps ADF Width: (MFC-290C) 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: (MFC-290C) 5.8 in.

  • Page 149: Automatic Redial

    Out of Paper Reception Black & White only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 150: Copy

    Copy Color/Black Document Size Multiple Copies Enlarge/Reduce Resolution Yes/Yes ADF Width: (MFC-290C) 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: (MFC-290C) 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max.

  • Page 151: Photocapture Center

    PhotoCapture Center Note The MFC-250C only supports USB Flash memory drives. Compatible Media Resolution File Extension (Media Format) (Image Format) Number of Files Folder Borderless Memory cards, Adapters and USB Flash memory drive are not included. SecureDigital (SD) : 16MB to 2GB SecureDigital High Capacity (SDHC) : 4GB to 8GB xD-Picture Card™...

  • Page 152: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.jp/pictbridge for more information PictBridge (USB) Port...

  • Page 153: Scanner

    XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) Yes/Yes ®...

  • Page 154: Printer

    Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 ×...

  • Page 155: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 156: Computer Requirements

    ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only, and does not support Ledger/A3 size paper.

  • Page 157: Consumable Items

    For more information about the replacement consumables, visit us at www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 158: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 159 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 160 Pause Allows you to place a 3.5 second delay in the dialing sequence while you are dialing using the dial pad or you are storing Speed Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Photo resolution (B&W only) A resolution setting that uses varying shades of gray for the best representation of photographs.
  • Page 161 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.

  • Page 162: Index

    Easy Receive ...37 Broadcasting ...27 setting up Groups for ...52 Brother accessories and supplies ... ii Brother numbers ... i Customer Service ... i FAQs (frequently asked questions) ... i product support ... i service centers (Canada) ... i service centers (USA) ... i warranties ...
  • Page 163 Easy Receive ...37 Envelopes ... 10 Error messages on LCD ...102 B&W Print Only ...102 Cannot Detect ...103 Cannot Print ... 103 Comm. Error ...103 Ink Low ...104 No Cartridge ...104 No Paper Fed ...105 Not Registered ... 50 Out of Memory ... 30 Unable to Clean ...103 Unable to Init.
  • Page 164 LCD (liquid crystal display) ...121 Contrast ...22 ® Macintosh See Software User's Guide on the CD-ROM..Maintenance, routine ...111 replacing ink cartridges ...111 Manual dialing ...50 receive ...33 transmission ...31 Memory Storage ...121 Menu Table ...121 Mode, entering Copy ...56 Fax ...26 PhotoCapture ...6 Scan ...6...
  • Page 165 Receive Mode ...33 External TAD ...33 Fax Only ...33 Fax/Tel ...33 Manual ...33 Redial/Pause ...50 Reducing copies ...58 incoming faxes ...37 Reports ...53 Caller ID List ...43 Fax Journal ...54 Journal Period ...53 Help List ...54 how to print ...54 Quick Dial List ...54 Transmission Verification ...
  • Page 166 Warranties ... iii Canada ... vi Notice-Disclaimer ... iii USA ... iv ® Windows See Software User's Guide on the CD-ROM..World Wide Web ... i...
  • Page 167 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 168 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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