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Brother HL-1030 User Manual
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Brother HL-1030 User Manual

Brother HL-1030 User Manual

Brother hl-1030: users manual
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Brother Laser Printer
HL-1030/1240/1250
User's Guide
Please read this manual thoroughly before using the printer. You can print or view this
manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for
quick and easy reference at all times.

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Summary of Contents for Brother HL-1030

  • Page 1 Brother Laser Printer HL-1030/1240/1250 User’s Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.

  • Page 2: Table Of Contents

    What printer options are available... 1-7 Place the printer... 1-8 Power Supply ...1-8 Environment...1-8 System Requirements for the Brother Printing Solution for Windows ...1-9 What kind of paper can I use ... 1-10 How to load paper into the Paper Cassette ... 1-15 How to load a sheet of paper manually ...
  • Page 3 Interface (For HL-1250 Only) ...2-4 How to set the Serial Interface Parameters...2-5 How to connect the Serial Interface Cable...2-8 What is the Brother print server (NC-2010p) ... 2-10 Features ...2-10 How to add extra Memory (For HL-1250 Only) ... 2-11 How to install additional SIMM memory ...2-12...
  • Page 4 CHAPTER 4 TROUBLESHOOTING Identifying your problem ..4-1 Control Panel Indications ..4-2 Operator calls and how to clear them... 4-2 Service call indications...4-4 Error messages in the Status Monitor... 4-6 Error message printouts..4-8 Paper Handling..4-10 PAPER JAMS and how to clear them ...
  • Page 5 APPENDIX Printer Technical Specifications... A-1 Printing ... A-1 Functions ... A-3 Electrical and Mechanical ... A-4 Parallel Interface Specifications ... A-5 USB (Universal Serial Bus) Interface (HL-1240/1250 Only) ..A-7 Resident Font (HL-1240/1250 Only) ... A-8 HL-1240:... A-8 Bitmapped Fonts... A-8 HL-1250 :...
  • Page 6 Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer.

  • Page 7: Shipment Of The Printer

    Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Caution When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag.
  • Page 8 Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from.

  • Page 9: Chapter1 About This Printer

    CHAPTER1 ABOUT THIS PRINTER What is included in the carton Components When you unpack the printer, check to see that you have all of the following parts: AC power cord Printer Components may differ from one country to another. CD-ROM Floppy disk Fig.

  • Page 10: About Your Printer

    Control panel Paper cassette Rear cover Parallel Interface connector USB (Universal Serial Bus Interface) connector (HL-12401250 Only) Fig. 1-3 HL-1030/1240 Rear View Face down output tray Manual feed paper guides Fig. 1-2 Front View Rear cover Power switch AC power inlet...

  • Page 11: Features Of Your Printer

    Features of your printer High Resolution and Fast Printing Speed HL-1030 : True 600 x 600 dots per inch (dpi) (GDI mode), with microfine toner and up to 10 pages per minute (ppm) print speed (A4 or Letter paper). HL-1240 :...

  • Page 12: Quick Print Setup

    Quick Print Setup You can easily make changes to settings which you need to change frequently in a small selection window on your screen. Remote Printer Console Program for DOS (For HL-1240/1250 Only) The Remote Printer Console (RPC) utility program is available on the CD-ROM supplied with your printer.

  • Page 13: Enhanced Memory Management

    USB Interface (For Windows 98, iMac and Power Macintosh G3 with USB users Only) (For HL-1240/1250 Only) This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer.
  • Page 14 Sleep Mode (Power Save Mode) When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. The HL-1030/1240 consumes less than 5 Watts, the HL-1250 consumes less than 6 Watts when in sleep mode.

  • Page 15: What Printer Options Are Available

    What printer options are available External Print Server (Brother NC-2010p) An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your Network via the parallel interface. “What is the Brother print server (NC-2010p)” in Chapter 2     Lower Tray Unit (LT-400) (HL-1250 Only) A lower tray unit expands the paper source capacity.

  • Page 16: Place The Printer

    Place the printer Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: Frequency: Check the rating plate on the back of the printer for your model’s specification. The power cord, including extensions, should not exceed 5 meters (16.5 feet).

  • Page 17: System Requirements For The Brother Printing Solution For Windows

    System Requirements for the Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor 10 MB of space available on your hard disk for the printer driver and all fonts Microsoft Windows 3.1/3.11, Windows 95/98 or Windows NT 4.0...

  • Page 18: What Kind Of Paper Can I Use

    What kind of paper can I use Media Type Paper cassette (standard) Manual feed slot Optional lower paper cassette (For HL-1250 Only) Paper Specification Paper Cassette Basis Weight Caliper Moisture Content Manual Feed Slot Basis Weight Caliper Moisture Content Paper type Paper size cut sheet letter, A4, ISO B5, Executive, A5,...

  • Page 19: Paper Capacity

        Note We recommend you use labels or transparencies which are designed for use in laser printers. The printing speed may change, depending on the paper size and the media type in use, in order to avoid damage to the printer. Paper Capacity Upper Paper Cassette A4/Letter paper:...

  • Page 20: Cut Sheet

    Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing.

  • Page 21: Special Paper

    CHAPTER 1 ABOUT THIS PRINTER Special Paper Before using paper with holes, such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The glue that is used might cause damage to the printer.

  • Page 22: Printable Area

    Envelopes The following types of envelopes are not recommended for use. Damaged, curled, wrinkled, or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile...

  • Page 23: How To Load Paper Into The Paper Cassette

    How to load paper into the Paper Cassette     1. Pull the paper cassette completely out of the printer.     2. Adjust the paper guides at the right and rear of the paper cassette to match the paper size you want to load.
  • Page 24     3. Load paper into the paper cassette. Make sure that the paper is flat in the cassette at all four corners. Fig. 1-10 Load the paper     Note Do not load more than 250 sheets of paper (80 g/m ) in the cassette, or paper jams may occur.
  • Page 25     4. Install the paper cassette into the printer. Make sure it is inserted fully into the printer. Note Extend the Output tray extension flap to prevent the paper from sliding off the face down output tray. Fig.

  • Page 26: How To Load A Sheet Of Paper Manually

    How to load a sheet of paper manually     Note Insert the paper into the manual feed slot using both hands. The printer turns the manual feed mode on automatically when you insert paper into the manual feed slot. If the paper you are printing is between A4 and A6 in size, and between 64 g/m and 105 g/m You may also view the technique of loading one sheet of paper manually in the...
  • Page 27 CHAPTER 1 ABOUT THIS PRINTER     1. Select manual feed mode in the printer driver. <Windows 95 / 98 and Windows 3.1> 1-19...
  • Page 28 <Windows NT4.0> Fig. 1-14 Select manual feed mode     2. Send the print data to the printer. Note A “NO PAPER” message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot. Drum Ready Paper...
  • Page 29     3. Set the width of the manual feed slot paper guides using both hands to the paper width to be used. Fig. 1-16 Set the width of the manual feed slot paper guides     4. Insert the paper into the manual feed slot with both hands until the front edge of the paper touches the paper feed roller.
  • Page 30 To print on thicker paper and card The printer has a straight paper path from the manual feed slot to the rear of the printer when the rear cover is lifted upwards. Use this paper feed and output method when you want to print on thicker paper or card.     1.
  • Page 31     4. Set the width of the manual feed paper guides using both hands to the paper width you want to use.     5. Insert the paper into the manual feed slot with both hands until the front edge of the paper touches the paper feed roller.

  • Page 32: How To Print On Both Sides Of The Paper (Manual Duplexing)

    How to print on both sides of the paper (Manual Duplexing) The supplied printer drivers for Windows 95/98, Windows 3.1 and Windows NT 4.0 all enable manual duplex printing. For more information about how to make the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 1 It may cause wrinkling if the paper is too thin.

  • Page 33: To Print On Both Sides Of The Paper From The Paper Cassette

    To print on both sides of the paper from the paper cassette     1. Select the required manual duplex printing mode from the driver.     2. The printer will automatically print all the even numbered pages on one side of the paper first.

  • Page 34: To Print On Both Sides Of The Paper From The Manual Feed Slot

    To print on both sides of the paper from the manual feed slot Caution Before re-inserting the sheets, you have to straighten them, or you may get paper feed errors. The use of very thin or very thick paper is not recommended. When you use the Manual Duplex function, it is possible that paper jams may occur or print quality might not be satisfactory.

  • Page 35: What Do The Led Indications Mean

    What do the LED indications mean This section refers to the following LED and button on the printer control panel. The LED indications as shown in the table below are used in the illustrations in this chapter. LED is Off LED is Blinking LED is On Fig.

  • Page 36: Ready (Paper) Led Indications

    Ready (Paper) LED indications The Ready LED indicates the current status of the printer. Blinking This LED also works as the Paper LED with the Alarm LED. They blink simultaneously to indicate a paper error Drum Ready Paper Alarm Toner Data Printer status The power switch is off or the printer is in sleep mode.

  • Page 37: Data (Toner) Led Indications

    CHAPTER 1 ABOUT THIS PRINTER Data (Toner) LED indications The Data LED indicates the current status of the print data process. Printer status The printer has no print data. Blinking The printer is receiving data from the computer or the printer is processing data in memory.
  • Page 38 This LED also works as the Toner LED with the Alarm LED. They blink simultaneously to indicate a toner in Chapter 3 . Error Toner low Drum Ready Paper Alarm Toner Data Blinking every 5 seconds Toner empty Drum Ready Paper Alarm Toner...

  • Page 39: Drum Led Indications

    Drum LED indications The Drum LED indicates the Drum unit is nearly at the end of its life. Alarm LED indications The Alarm LED blinks (with no other LEDs) to indicate a printer error status such as “COVER OPEN” or “MEMORY FULL.” If any other error occurs, the printer indicates the error by blinking the Alarm LED with another LED or by printing an error report.

  • Page 40: Control Panel Button Operations

    Control Panel Button Operations The control panel button is used for the following purposes depending on the situation. Cancel Printing If you press the button during printing, the printer immediately stops printing and ejects the paper. Wake-Up If the printer is in sleep mode, pressing the button wakes it up into the ready state. It will take up to 45 seconds for the printer to go into the Ready state.

  • Page 41: Other Control Features

    Other Control Features The printer has the following useful features: Sleep Mode When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep mode acts as though the printer was turned off. The default timeout is 5 minutes and it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use (Intelligent Sleep Mode).

  • Page 42: Test Print Mode

    Test Print Mode The printer has the following test print modes. Follow these steps:     1. Make sure that the front cover is closed.     2. Hold down the control panel button and turn on the power switch. Keep the button depressed until the Drum LED comes on.

  • Page 43: Chapter 2 Options

    CHAPTER 2 OPTIONS Optional Accessories and Supplies This printer has the following optional accessories and supplies, and you can increase the capabilities of the printer with these items. Supplies Item Toner cartridge Drum unit Print Server <For HL-1250 Only> Item Lower Tray Unit Serial Interface SIMM...

  • Page 44: The Lower Tray Unit (For Hl-1250 Only)

    The Lower Tray unit (For HL-1250 The lower tray unit is an optional device that functions as a third paper source. It can contain a maximum of 250 sheets of paper (80 g/m To obtain the optional lower tray unit, please consult the dealer or store where you purchased the printer.

  • Page 45: How To Use The Serial Interface (Rs-100M) Connection (For Hl-1250 Only)

    How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only) To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer with a serial interface, you need to install the optional serial interface board (RS-100M).

  • Page 46: How To Select The Rs-422A (Apple) Or Rs-232C (Ibm) Serial Interface (For Hl-1250 Only)

    How to select the RS-422A (Apple) or RS-232C (IBM) Serial Interface (For HL-1250 Only) Note This section is only for printer models which have had the serial interface installed. Caution Be sure to select the serial interface type to match your computer as follows: For Apple Macintosh computers: you should not have to change any settings because the Apple (RS-422A) setting is factory selected (default).

  • Page 47: How To Set The Serial Interface Parameters

    How to set the Serial Interface Parameters Note This section is only for printer models which have had the serial interface installed. Caution Be sure to set the parameters to match your computer as follows: Never change the RS-422A parameters for Apple Macintosh computers. The RS-422A parameters have been correctly set at the factory for Apple Macintosh computers, you do not need to change the settings.
  • Page 48 Table 1: Serial Interface Parameters Settings Selector Parameters Baud Rate Baud Rate Data Length Stop Bit Parity Parity Protocol Robust Xon Table 2: Baud Rate Settings Selector 1 Selector 2 Table 3: Parity Settings Selector 5 Selector 6 Note The factory settings are indicated in bold ( all switches OFF ). If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data.
  • Page 49 RS-100M Interface Connector Pin Assignment Pin No. Fig. 2-4 Interface Connector Signal IBM(RS-232C) Apple(RS-422A) TxD- RxD- TxD+ N.C. RxD+ CHAPTER 2 OPTIONS...

  • Page 50: How To Connect The Serial Interface Cable

    How to connect the Serial Interface Cable Note This section is only for printer models which have had the serial interface installed. You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer. Note Consult your dealer for a serial interface cable.
  • Page 51     1. Make sure that the power switch is turned off. Caution Be sure to turn off the power switch before connecting or disconnecting the interface cables, or the printer may be damaged.     2. Insert and secure the parallel interface connector from the computer into the parallel interface port of the printer.

  • Page 52: What Is The Brother Print Server (Nc-2010P)

    Brother print servers allow multiple host computers to share a Brother printer on a 10 Mbit Ethernet network. Any user can print their job as if the printer was directly connected to their computer.

  • Page 53: How To Add Extra Memory (For Hl-1250 Only)

    How to add extra Memory (For HL-1250 Only) The HL-1030/1240 upgraded with additional memory. The HL-1250 additional memory. The memory can be expanded up to a total of 36 Mbytes by installing a commercially available single in-line memory module (SIMM).

  • Page 54: How To Install Additional Simm Memory

    Note The HL-1250 can also support a resolution of true 600 dpi and 1200 x 600 dpi under Windows 95/98, Windows 3.1 and Windows NT 4.0 with the supplied printer driver. We recommend you expand the printer memory to avoid any memory full errors.
  • Page 55 Caution Be sure to turn off the power switch and unplug the AC cord to the printer before installing or removing the SIMM to/from the main controller PCB.     2. Open the rear cover. Unscrew the screws securing the access cover and remove it. Fig.
  • Page 56     4. Install the SIMM into the slot at an angle and then push it gently towards the vertical until it clicks into place. Fig. 2-7 Install the SIMM     5. Install the access cover.     6.

  • Page 57: Chapter 3 Maintenance

    CHAPTER 3 MAINTENANCE The following are maintenance messages and appear on the LEDs. These messages prompt you to replace each of the consumables before they run out. LED maintenance message Toner empty Drum Ready Paper Alarm Toner Data Drum life Drum Ready Paper...
  • Page 58 Periodic maintenance parts To maintain print quality, the fixing unit should be replaced after printing the following number of pages. Item Fixing unit Separator pad holder assy Pick up roller assy * The actual number of printed pages may vary depending on your average type of print job and type of paper.

  • Page 59: How To Replace The Toner Cartridge

    How to replace the Toner Cartridge The printer, when the standard capacity toner cartridge is used, can print approximately 3,000 pages at 5% coverage on A4/Letter size paper with one toner cartridge. When the High capacity toner cartridge is used, approximately 6,000 pages can be printed under the same conditions.
  • Page 60 Note Both Alarm and Data (Toner) LEDs will blink continuously to indicate that the toner is nearly empty. This blinking does not stop until you have installed a new toner cartridge. The toner cartridge is replaced in the following way. You can also view the toner cartridge replacement method in the instructional video on the supplied CD-ROM:     1.
  • Page 61     2. Place the drum unit assembly containing the old toner cartridge on a flat, horizontal surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand. Fig.
  • Page 62 It may also cause serious damage to the performance and life of a genuine Brother drum unit. Warranty coverage does not apply to problems caused by the use of 3rd party toner or 3rd party toner cartridges.
  • Page 63 CHAPTER 3 MAINTENANCE     5. Install the new toner cartridge into the drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. Fig. 3-9 Installing the toner cartridge into the drum unit Caution Make sure that the toner cartridge is installed correctly, or the toner cartridge may...
  • Page 64     6. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right end and left end several times. Return the tab to the home position before reinstalling the drum unit assembly. Home Position ( ) Fig.

  • Page 65: How To Replace The Drum Unit

    For best performance, use only genuine Brother toner. The product should only be used in a clean, dust-free environment with adequate ventilation. Drum...
  • Page 66 Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM:     1. Open the front cover of the printer and pull out the drum unit assembly. Fig.
  • Page 67     2. Place the drum unit assembly on a flat, horizontal surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand. Fig. 3-15 Removing the toner cartridge Note Discard the used drum unit according to local regulations.
  • Page 68     4. Install the toner cartridge into the new drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. Caution Make sure that the toner cartridge is installed correctly, or the toner cartridge may separate from the drum unit when you hold the drum unit assembly.
  • Page 69         6. Reset the page counter referring to the instructions supplied with the new drum unit. Caution Do not reset the page counter when you replace the toner cartridge only.     7. Close the front cover.

  • Page 70: How To Clean The Printer

    How to clean the printer Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit. Cleaning the printer exterior Note Clean the printer exterior using the information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.
  • Page 71 Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer.     3. Wipe dirt and dust away from the printer exterior with the damp cloth and allow the printer to dry completely before turning the power on again.

  • Page 72: Cleaning The Printer Interior And Drum Unit

    Cleaning the printer interior and Drum Unit Note Clean the printer interior and the drum unit using information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.     1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the printer.
  • Page 73 Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Front view     4.
  • Page 74 Clean the primary corona wire inside the drum unit by gently sliding the tab to the right hand end and left hand end several times. Home Position ( ) Fig. 3-22 Cleaning the primary corona wire Return the tab to the home position ( unit assembly into the printer.

  • Page 75: Chapter 4 Troubleshooting

    CHAPTER 4 TROUBLESHOOTING Identifying your problem First, check the following: The power plug is connected correctly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed correctly. The Front Cover is fully closed. Paper is inserted correctly into the paper cassette.

  • Page 76: Control Panel Indications

    Control Panel Indications Operator calls and how to clear them The LED indications as shown in the table below are used in the illustrations in this chapter. If a recoverable error occurs, the printer indicates an ‘operator call’ by the LED indications as shown in the table below.
  • Page 77 Error Paper jam Drum Ready Paper Alarm Toner No paper Data Misfeed Toner low Drum Ready Paper Alarm Toner Data (every 5 seconds) Toner empty Drum Ready Paper Alarm Alarm Toner Data Cover open Drum Ready Paper Other errors Alarm Toner Data CHAPTER 4 TROUBLESHOOTING...

  • Page 78: Service Call Indications

    Service call indications If an unrecoverable error occurs, the printer will indicate the need for a service call by illuminating all the LEDs and then the following combination of LEDs alternately: For example, the following are the indications when a Fuser malfunction error occurs.
  • Page 79 CHAPTER 4 TROUBLESHOOTING If you see any of these service call indications, turn off the power switch, wait a few seconds, then turn it on and try to print again. If you cannot clear the error and see the same service call indication after turning on the printer, consult your dealer or our authorized service representative.

  • Page 80: Error Messages In The Status Monitor

    Reduce the amount of paper in the paper cassette, then try again. Make sure that you use paper that meets Brother’s recommended paper specifications. can I use” in Chapter 1. Refer to ‘PAPER JAMS and how clear them’.
  • Page 81 Error message MEMORY FULL RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) FUSER MALFUNCTION LASER BD MALFUNCTION SCANNER MALFUNCTION D-RAM ERROR NV-RAM ERROR MAIN MOTOR ERROR ENGINE INTERFACE ERROR Action Press the panel button to print the data remaining in the printer.

  • Page 82: Error Message Printouts

    Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message the Printout reports. Error message MEMORY FULL PRINT OVERRUN RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution) SERIAL INTERFACE...
  • Page 83 Error Message SERIAL INTERFACE OVERRUN ERROR (HL-1250 Only) SERIAL INTERFACE INPUT BUFFER OVERFLOW (HL-1250 Only) Action Press the control panel button to resume printing. If the error occurs again, the interface’s hardware may be damaged. Please consult your dealer. Press the control panel button to resume printing. Check the communication parameter settings such as the handshake protocols on both your computer and printer.

  • Page 84: Paper Handling

    Paper Handling First, ensure that you are using paper that meets Brother recommended paper specifications. “What kind of paper can I use” in Chapter 1. Problem The printer does not load paper. The printer does not load paper from the manual feed slot.

  • Page 85: Paper Jams And How To Clear Them

    PAPER JAMS and how to clear them When a paper jam occurs, the printer indicates by lighting the LEDs as shown below. Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front or rear cover of the printer, never touch the shaded parts shown in the following diagram.
  • Page 86 Clear the jammed paper referring to the following description or you can view the paper jam instructional video on the CD-ROM. If the jammed paper is removed completely by using the information in the following steps, you can close the paper cassette first, then close the front cover and the printer will resume printing automatically.
  • Page 87     2. Pull any jammed paper up and out of the printer.     3. Open the front cover. Fig. 4-6 Pull the jammed paper up and out 4-13 CHAPTER 4 TROUBLESHOOTING...
  • Page 88 CHAPTER 4 TROUBLESHOOTING Remove the drum unit assembly. Pull any jammed paper up and out of the printer. Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette.
  • Page 89 Caution Do not touch the electrodes shown below to prevent damage to the printer caused by static electricity.     5. Open the rear cover and pull the jammed paper out of the fuser unit. If you have to pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages.

  • Page 90: Others

    Others Problem The printer cannot print. “There was an error writing to LPT1: (or BRUSB) for the printer.” error message occurs on your PC. For printing with the Serial Interface (For HL-1250 Only) Problem Unable to print from application software. For DOS users (For HL-1240/1250 Only) Problem Unable to print from...

  • Page 91: For Apple Macintosh Computers User Using Rs-100M (For Hl-1250 Only)

    For Apple Macintosh Computers user using RS-100M (For HL-1250 Only) Problem Unable to print from application software. For iMac and Power Macintosh G3 with USB (For HL-1240/1250 Only) Problem HL-1240 (or HL-1250) does not appear in Chooser. Unable to print from application software.

  • Page 92: Improving The Print Quality

    Try installing a new toner cartridge. Toner cartridge” in Chapter 3. Try installing a new drum unit. unit" in Chapter 3. Make sure that you use paper that meets the Brother’s recommended specifications. use” in Chapter 1. Check the printer's environment; high temperature and high humidity conditions can increase the amount of background shading.
  • Page 93 Image defect examples ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Toner specks Hollow print All black Recommendation Make sure that you use paper that meets the specifications. A rough surfaced paper may cause the problem. of paper can I use”...
  • Page 94 Image defect examples 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots Printed pages have white spots in black text and graphics at intervals of 94 mm (3.7 in.). 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots Printed pages have black spots at intervals of 94 mm (3.7 in.).
  • Page 95 Image defect examples 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots Printed pages have white spots in black text and graphics at intervals of 94 mm (3.7 in.). 94 mm (3.7 in.) 94 mm (3.7 in.) Printed pages have black spots at intervals of 94 mm (3.7 in.).
  • Page 96 Image defect examples ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Black Horizontal repetitive defects Toner scatters and stains the printed page. ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White horizontal stripes ABCDEFGH...
  • Page 97 Image defect examples ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 White Vertical streaks F G H A B C D E h i j k a b c d e f g A B C D a b c d e 0 1 2 3 4...

  • Page 98: How To Print Correctly

    How to print correctly Problem The printer prints unexpectedly or it prints garbage. The printer cannot print full pages of a document. An error message “PRINT OVERRUN” occurs. The printer cannot print full pages of a document. A "MEMORY FULL" error message occurs.

  • Page 99: For Dos Users (For Hl-1240/1250 Only)

    Problem My headers or footers appear when I view my document on screen but do not show up when I print them. (For connecting using the RS-232C/422A interface on HL-1250 Only) The printer prints the first couple of pages correctly, then some pages have text missing.

  • Page 100: Appendix

    HL-1030: HL-1240: HL-1250: Normal printing mode 780 nm 5 mW max 600 dots/inch (under Brother Printing Solution for Windows ) 600 dots/inch (under Brother Printing Solution for Windows) 300 dots/inch (under DOS and other operating systems) 1200 (H) x 600 (V) dots/inch...

  • Page 101: Print Speed

    HL-1030: Print Speed HL1240/1250: NOTE: Warm-Up Max. 45 seconds at 23°C (73.4°F) First Print 15 seconds Print Media Toner cartridge: Life Expectancy: 6,000 pages/high capacity toner cartridge 3,000 pages/standard toner cartridge NOTE: Life Expectancy: Drum unit: Average up to 20,000 pages...

  • Page 102: Functions

    HL-1250: Diagnostics TrueType-compatible soft-fonts for Windows are provided on the supplied Quantity of fonts is 35. Brother Printing Solution for Windows Brother Printing Solution for Windows HP LaserJet IIP (PCL 4) Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet6P (PCL 6), EPSON FX- 850 or IBM Proprinter XL Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting...

  • Page 103: Electrical And Mechanical

    Electrical and Mechanical Power Source U.S.A. and Canada: Europe and Australia: Power Printing (average): Consumption Stand-by: Sleep (HL-1030/1240): (HL-1250): Noise Printing: Sleep: Operating: Temperature Non operational: Humidity Operating: Storage: Dimensions A4 paper cassette: (W x D x H) Legal paper cassette:...

  • Page 104: Parallel Interface Specifications

    APPENDIX Parallel Interface Specifications Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”. We recommend to use a parallel cable that is 2.0 meters (6.6 feet) or less.
  • Page 105 Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Shield Fig. A-1 Parallel interface cable Shield...

  • Page 106: Usb (Universal Serial Bus) Interface

    APPENDIX USB (Universal Serial Bus) Interface (For HL-1240/1250 Only) Interface connector Pin Assignment Pin No. Fig. A-2 USB interface connector Signal Vcc (+5V) - Data + Data Ground Serial Data - Serial Data +...

  • Page 107: Resident Font (Hl-1240/1250 Only

    Resident Font (For HL-1240/1250 Only) The following bitmapped fonts are resident in this printer. HL-1240: Bitmapped Fonts Brougham 10 (12 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) Brougham 12 (10 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) Letter Gothic 16.66 (8.5 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) HL-1250 : Bitmapped Fonts...

  • Page 108: Scalable Fonts

    APPENDIX Scalable Fonts The following scalable fonts can be used in the HP LaserJet 6P, EPSON FX-850 and IBM Proprinter XL modes. Intellifont Compatible Fonts Alaska (Extrabold) Antique Oakland (Oblique, Bold) Brougham (Oblique, Bold, BoldOblique) Cleveland Condensed Connecticut Guatemala Antique (Italic, Bold, BoldItalic) Letter Gothic (Oblique, Bold) Maryland Oklahoma (Oblique, Bold, BoldOblique)

  • Page 109: Symbol Sets / Character Sets (Hl-1240/1250 Only)

    Symbol Sets / Character Sets (HL-1240/1250 Only) OCR Symbol Sets (HL-1250 Only) When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. OCR-A HP LaserJet IIP Mode (HL-1240) Roman 8 (8U) ISO Latin1 (0N) PC-8 (10U) PC-850 (12U) PC-852 (17U) PC-8 Turkish (9T)

  • Page 110: Epson Mode (Hl-1250 Only

    APPENDIX EPSON Mode (HL-1250 Only) US ASCII PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 PC-865 IBM Mode (HL-1250 Only) PC-8 PC-8 D/N PC-850 Note If you want to know what characters are in each symbol/character set, print the CHARSETS.PRN file from the “Print form” option in the Direct Access Menu of the Remote Printer Console Program.
  • Page 111 HP LaserJet IIP/ HP LaserJet 6P (HL-1250 only) A-12...
  • Page 112 APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the Roman 8 character set.
  • Page 113 HP LaserJet IIP/6P, EPSON FX-850, IBM Proprinter XL EPSON FX-850 A-14...
  • Page 114 APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the US ASCII character set.

  • Page 115: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 116: Regulations

    A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
  • Page 117 Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Program is to promote the development and NERGY partner, Brother Industries, Ltd. has decided that this A-18...
  • Page 118 FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA This product complies with FDA radiation performance standards, 21 CFR Subchapter J MANUFACTURED: BROTHER INDUSTRIES (USA) INC.
  • Page 119 IEC 825 Specification (For 220–240 V Model Only) This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where it is required. This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.
  • Page 120 APPENDIX IMPORTANT - For Your Safety To ensure safe operation the three-pin electrical plug supplied must be inserted only into a standard three-pin power point which is properly grounded through normal household wiring. Extension cords used with the equipment must be three-pin plug type and correctly wired to provide proper grounding.
  • Page 121 IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit a fuse with the same rating as the original.
  • Page 122 INDEX AC power inlet... advanced photoscale technology... Alarm lamp ... Alarm LED ... Apple Macintosh... APT... auto-emulation switching... baud rate... bitmapped font ... button ... card ... character set ... control panel ... 1-2, control panel button ... data compression technology ... Data LED ...
  • Page 123 Print Fonts I ... print method... print quality... printable area... printer driver ... printer status monitor ... protocol ... quick print setup... Ready LED ... rear cover ... rear paper guide ... Remote Printer Console ... resident font ... resolution ... 1-3, robust ...

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Hl-1240Hl-1250Hl 1250 - hl b/w laser printer

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