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NEC G577 User Manual
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NEC G577 User Manual

Business mobility (ip) dect handset
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Business Mobility (IP) DECT
DECT G277/577 Handset
User Manual
NDA-31991
Issue 1.0

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Summary of Contents for NEC G577

  • Page 1 Business Mobility (IP) DECT DECT G277/577 Handset User Manual NDA-31991 Issue 1.0...
  • Page 2 1200 JD HILVERSUM THE NETHERLANDS © NEC Nederland B.V. 2019 All right are reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner. All brand names and product names in this document are trademarks or registered...
  • Page 3 Disclaimer NEC reserves the right to revise or make changes or improvements to the products described in the user manual or to this user manual itself at any time without obligation to notify any person of such revision or improvements.
  • Page 4 Revision history Revision history May, 2019 First version...

  • Page 5: Table Of Contents

    Contents Contents Contents Introduction ................. 10 Notice on the use of the handsets ........10 SOS functions ..............10 Getting started ..............11 Installing the battery pack ..........11 Installing the charger ............11 Charging the batteries ............12 Charging a spare battery ........... 12 Charging guidelines ............
  • Page 6 Using Central or Private Directory ........... 28 Using Speed dial ................29 Making an emergency SOS call (G577) ..........29 Answering a call ..............29 Answering a call in Normal mode ............29 Answering a call using any key ............29 Auto-answering mode............
  • Page 7 Open appointment ............. 58 Editing an appointment ............58 Copying an appointment ............ 59 Deleting an appointment ............ 59 Additional features (Accessories) (G577) ......60 Calculator ................60 Stopwatch ................. 61 Alarms (alarm clock) ............62 Open Alarms ..................62 Assigning or change a daily alarm .............
  • Page 8 View statistics information ..............94 Answer mode configuration ............... 94 Caller filter configuration ..............95 Configuring emergency or SOS calls (G577) ....100 Assigning emergency call number ........100 Assigning an emergency message ..........102 Assigning the Silent charging feature ..........102 Defining the missed call time ............
  • Page 9 Contents Disconnecting a paired Bluetooth headset........109 Renaming a paired Bluetooth headset ..........110 Retrieve information for a paired Bluetooth headset ....... 111 Delete a paired Bluetooth headset ..........112 Delete all paired Bluetooth headsets ..........113...

  • Page 10: Introduction

    Do not rely exclusively on the DECT handsets when making indispensable calls (such as medical emergencies). SOS functions The SOS functions of the G577 do not replace companion supervision by a colleague or other people. In case of critical, emergency or life-threatening situations make sure that other...

  • Page 11: Getting Started

    3. Connect the type A USB connector to the USB AC/DC Adapter. 4. Connect the adapter to an electrical outlet. 5. Place the handset on the charger as shown in Figure Figure 1: G277/G577/G577h in Desktop Charger...

  • Page 12: Charging The Batteries

    Getting started Charging the batteries Place the handset in the charger as shown in Figure 1. For a few seconds the display of the handset shows: Figure 2: Battery charging display Attention: The handset, if switched off, automatically switches on when placed in the charger.

  • Page 13: Charge Display

    Getting started Charge display The battery charge status appears on the top of the display screen: Table 1: Battery charge status icons Icon Charge status Almost empty Less than 10% 10% to 20% 20% to 90% (the bigger the green bar, the higher the charged percentage) Fully charged (more than 90%) When the battery is nearly discharged a warning beep sounds and,...

  • Page 14: Handset Keys And Display Areas

    Getting started Handset keys and display areas Figure 4: Elements of the G277/577 (Front View) Figure 5: Elements of the G277/577 (Side Views)

  • Page 15: Handset Keys

    Getting started Handset keys Table 2: Keys of the Handset Description Key related to the action given on LEFT SOFT KEY the bottom left of the display. Key related to the action given on MIDDLE SOFT the bottom middle of the display. Key related to the action given on RIGHT SOFT the bottom right of the display.
  • Page 16 Used to go off hook and initiate SPEAKER enquiry using hands free. Used to access main menu items. MENU Long press the SOS key to make an SOS (G577) emergency call (if configured). To increase the handset volume. VOLUME UP Decrease the handset volume. VOLUME DOWN 1–9...

  • Page 17: Display

    Getting started − Insert a * in a number; − Insert a character − Insert a decimal point (Calculator feature). Table 2: Keys of the Handset Description − Insert a # in a number; − Switch between Normal Silent (sounds & alerts) settings by long pressing (more than 2 seconds) the key.

  • Page 18: Icon Line

    Getting started Figure 6: Display screen Icon line The icon line displays the status of the handset. Table 3: Icon line icons Icon Description Level of radio signal (always shown) New text message received Voice message waiting indication Keypad locked Alarm set Missed calls Ring...

  • Page 19: Time & Date Area

    Getting started Pull cord activated USB connected Battery charge status Refer to Table 1 for Battery status icons. Time & Date area The Time & Date area is only shown in Idle mode and gives the current time and date. In any other mode this part of the display is added to the Dialogue area (see next).

  • Page 20: Dialogue Mode

    Getting started Table 4: Call Set-up icons Icon Description Incoming call One to three green “circles” intermittently shown Outgoing call One to three blue “circles” intermittently shown Table 5: Call Conversation icons Icon Description Call in conversation Call set-up by this phone Call in conversation Call set-up to this phone Loudspeaker on...

  • Page 21: Menu Mode

    Getting started Figure 8: Examples Dialogue mode Menu mode In Menu mode, the dialogue area displays the menu icons or menu sections (tabs) and the specific menu items. E.g.: Figure 9: Main menu and General setting menu Edit mode In Edit mode, you can use the dialogue area to enter and edit digits (e.g., for numbers) and text, e.g., for contact information editing: Figure 10: Contacts name and number editing...
  • Page 22 Getting started Table 6 shows the key to press to insert letters, numbers or symbols. Besides the physical keys also the soft key is used in the Edit mode to insert (symbol) characters. Table 6: key functions in text mode Uppercase Lowercase 1 .

  • Page 23: Soft Key Line

    Getting started Soft key line Soft keys appear below the handset dialogue area. The key functions change automatically according to the operational state of the handset.

  • Page 24: Used Notation In This Manual

    Getting started Used notation in this manual Main menu icons are used to indicate selection of the appropriate menu. To select the appropriate main menu item use the N keys. AVIGATION Off-white box with text indicates a selected menu item. To select the appropriate menu item use the U and/or D key.
  • Page 25 Getting started The blue box with text indicates a soft key. The three icons are special soft keys (available in the idle state). Select the appropriate soft key to execute the indicated action: Left soft key Middle soft key Right soft key Use the keypad and/or the N keys AVIGATION...
  • Page 26 Getting started Press (soft) key displayed one or more times Optional step(s): The following step(s) is (are) optional (and marked by a blue line), i.e., • they can be skipped by the user OR • they are not offered to the user. Used when the following actions (steps) ...

  • Page 27: General Functions

    General functions General functions Switching the handset on Switching the handset off ˃ Key lock Attention: You can dial 911 and 112 when the key lock is active. The key lock does not affect the SOS key. Locking Also automatic keypad lock can be set from the Settings menu. Unlocking Also automatic keypad lock can be set from the Settings menu.

  • Page 28: Call Features

    Call features Call features Make a call Dialling a number Enter/edit: Number Using Predial mode Enter/edit: Number Using Central or Private Directory Optional step(s): Enter the first character(s) of the required name Select: required contact Optional step(s): Select: appropriate number Central Directory is only available if it is provided by your communication system or using the Central Directory Access Connector.

  • Page 29: Using Speed Dial

    Calls features Using Speed dial …. Long press (G577) Making an emergency SOS call (G577) See also Configuring emergency or SOS calls (page 101). Answering a call Answering a call in Normal mode Loudspeaker off Loudspeaker on Answering a call using any key...

  • Page 30: Auto-Answering Mode

    Calls features Auto-answering mode See also Answer mode configuration (page 95). To answer an incoming call no manual action is required. Muting the ringer of an incoming call Rejecting an incoming call Change settings during a call Adjusting the headset or loudspeaker volume Volume up: Volume down: Adjusted volume setting is saved for future calls.

  • Page 31: Transferring A Call

    Calls features Transferring a call Dialling second destination then transfer Enter/edit: Number Optional step(s): Await answer Using Private or Central Directory then transfer Optional step(s):` Enter the first character(s) of the required name Select: required contact Optional step(s): Select: appropriate number Optional step(s): Await answ...

  • Page 32: Shuttle The Call

    Calls features Shuttle the call To alternate between the two parties (before transfer):...

  • Page 33: Calls List

    Calls list Calls list Table 7: Call type icons and Call type tabs Call Type Call List Icon calls Answered calls Dialed calls Missed call (unanswered or rejected) Missed call (One combined list) (Caller filter) Figure 11: Call lists...

  • Page 34: Actions On The Calls Lists

    Calls list Actions on the calls lists Open Calls list Checking the details of a call Open Calls list: Select: requ ired entry Dialling the number of the call list entry Open Calls list: Select: required entry...

  • Page 35: First Edit Then Dial The Number Of The Call List Entry

    Calls list First edit then dial the number of the call list entry Open Calls list: Select: required entry Enter/edit: Number Transferring a name/number to your contacts list Open Calls list: Select: required entry Optional step(s): Name Enter/edit:...
  • Page 36 Calls list Optional step(s): Enter/edit: Number Optional step(s):...

  • Page 37: Add A Number To An Existing Contact

    Calls list Add a number to an existing contact Open Calls list: Select: required entry Select: required contact Optional step(s): Enter/edit: Number...

  • Page 38: Transferring A Number To The Caller Filter List

    Calls list Calls list Transferring a number to the caller filter list Open Calls list: Call list Select: required entry Optional step(s): Name Enter/edit: Deleting an entry Open Calls list: Select: required entry...

  • Page 39: Deleting All Entries

    Calls list Calls list Missed calls list entries will also be deleted from the list if: You answer a call from the to the entry related number (entry • moved to the Answered calls list). You dial the to the entry related number (entry moved to the •...

  • Page 40: Contacts

    Contacts Contacts Adding a new contact...

  • Page 41: Changing Information Of A Contact

    Contacts Optional step(s): Note: Currently set value is marked by a blue dot ( ) Changing information of a contact Select: required contact Continue as in Adding a new contact (page 40) from step 5. Deleting a contact Select: required contact...

  • Page 42: Deleting All Contacts

    Contacts Deleting all contacts Speed dial feature See also Using Speed dial (page 29). Attention: Only the first number in the “chain” Work, Mobile, Home Other assigned to the contact will be used by the Speed dial key.

  • Page 43: Adding, Replacing Or Deleting A Speed Dial Contact

    Contacts Adding, replacing or deleting a speed dial contact Select: required contact   add   replace   delete  replace  delete  # = 2 .. 9, L1, L2, L3 or L4...

  • Page 44: Adding Contact To The Caller Filter List

    Contacts Contacts Adding contact to the caller filter list Select: required contact...

  • Page 45: Messaging (G577)

    Messaging Messaging (G577) Normal, urgent and emergency messages The system differentiates between Normal, Urgent Emergency messages. Note: It is not possible to send an Emergency message from your DECT handset. Normal messages The melody assigned to Notification normal plays when you receive a normal message.

  • Page 46: Confirming Receipts

    Messaging Confirming receipts You must confirm the receipt of urgent and emergency messages. If you do not confirm the message within 60 seconds, the initiator receives a message that indicates the message was not delivered. To confirm: Positively: Negatively: Message list full Attention: If the display shows this warning no new message can be received.

  • Page 47: Open Message Menu Section

    Messaging Open Message menu section Actions on the messages Reading a message Open Message menu section: Select: required message Optional step(s): Scroll the text...

  • Page 48: Writing And Saving A New/Draft Message

    Messaging Writing and saving a new/draft message Open Message menu section: Select: required message Writing and sending a new/draft message Open Message menu section: Select: required message...
  • Page 49 Messaging          Contacts Select: required contact Optional step(s): Enter number  Optional step(s):...
  • Page 50 Messaging Send to many  Select: required contact Optional step(s): ect: appropriate number Optional step(s): Central directory  Enter the first character(s) of the required name Optional step(s): Select: required contact Optional step(s):...

  • Page 51: Forwarding A Message

    Messaging Forwarding a message Open Message menu section: Select: required message Optional step(s): Continue as Writing and sending a new/draft message (page 48) om step 3. Replying to an incoming message Open Message menu section: Select: required message...

  • Page 52: Deleting A Message

    Messaging Optional step(s): Deleting a message Open Message menu section: Select: required message Deleting all messages Open Message menu section:...

  • Page 53: Saving Sender To The Contacts List

    Messaging Saving sender to the contacts list Open Message menu section: Select: required message Continue as in Transferring a name/number to your contacts list (page 35) from step 5. Add sender to existing contact Open Message menu section: Select: required message Continue as in Add a number to an existing contact (page from step 5.

  • Page 54: Message Settings

    Messaging Message settings or Off: The following messaging options can be configured to Overwrite old • to control what happens when the handset receives a new message, but there is no room to store more messages: − On: the oldest message stored on the phone is overwritten.

  • Page 55: Calendar (G577)

    Calendar Calendar (G577) Open the Calendar Changing the calendar format (week or month view) Open the Calendar Open schedule for today Open the Calendar Open schedule for a given date Open the Calendar...

  • Page 56: Adding An Appointment

    Calendar Adding an appointment Open the Calendar     Go to step 12.
  • Page 57 Calendar     ...

  • Page 58: Open Appointment

    Calendar  Open appointment Note: Days with appointments will be marked with a red dot at the bottom right of the date. Open the day/date of the appointment using Open schedule for today/Open schedule for a given date Select: required appointment Editing an appointment Open appointment Make the necessary changes like in...

  • Page 59: Copying An Appointment

    Calendar Copying an appointment Open appointment Make the necessary changes like in Adding an appointment (page 56) from step 2. Deleting an appointment Open appointment...

  • Page 60: Additional Features (Accessories) (G577)

    Additional features (Accessories) Additional features (Accessories) (G577) Calculator When the Calculator is selected the following holds: used to insert a decimal point used to make a percentage of the given entry change the use of the N keys between: AVIGATION •...

  • Page 61: Stopwatch

    Additional features (Accessories) Stopwatch Use of the stopwatch soft keys: Table 9: Stopwatch soft keys Soft key Description Start a new measurement Continue a stopped measurement Halt the measurement Save the intermediate result and continue the measurement Reset the stopwatch (back to 0)

  • Page 62: Alarms (Alarm Clock)

    Alarms (alarm clock) Open Alarms Assigning or change a daily alarm Open Alarms Assign new Change existing Turning off a daily alarm Open Alarms...

  • Page 63: Assigning Or Change A Recurrent Alarm

    Additional features (Accessories) Assigning or change a recurrent alarm Open Alarms Assign new Change existing For the required days of the week: Note: (Already) selected days are marked with Turning off a recurrent alarm Open Alarms...

  • Page 64: Setting Snooze Time

    Telephone settings Additional features (Accessories) Setting snooze time Open Alarms Note: Currently set value is marked by a blue dot ( )

  • Page 65: Telephone Settings

    Telephone settings Telephone settings Settings menu contains a number of sections: Table 10: Settings Menu Sections Description Section General Sounds - normal Sounds - silent Display Calls Connectivity Open Settings menu section...

  • Page 66: General Settings

    Telephone settings General settings Table 11: General setting Page Item Description • Switch to/from the silent “profile” Time & date • Set the current Language • Set the Shortcuts • Create to the handset menus and features (by pressing a navigation key) •...

  • Page 67: Setting Silent

    Telephone settings • View handset information Setting Silent Silent the handset uses the sound definitions set with the Sounds - silent Sounds - normal settings, otherwise it uses the settings. Open Settings menu section: Silent Quickly toggle setting: Long press Setting the time and date Note: If your communication system provides the date and time, then setting the date and time has only a temporary effect and...
  • Page 68 Telephone settings Optional step(s): Note: Currently set value is marked by a blue dot ( ) Setting the date Open Settings menu section: Optional step(s): Note: Currently set value is marked by a blue dot ( )

  • Page 69: Setting The Language

    Telephone settings Setting the language Open Settings menu section: Note: Currently set value is marked by a blue dot ( ) Configuring shortcuts Shortcuts are used to get quick access to menu items. Open Settings menu section:...

  • Page 70: Configuring The Led Signal

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Configuring the LED signal LED, Green LED Yellow LED can be used to indicate certain conditions to the user: • Missed call • Text message • Voice message •...

  • Page 71: Security Options

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Security options Setting the Phone lock feature Phone lock If the is set then upon turning on your handset you’ll be asked to enter the Code. Open Settings menu section: Note: Currently set value is marked by a blue dot ( )

  • Page 72: Setting The Automatic Keypad Lock Feature

    Telephone settings Setting the Automatic keypad lock feature Open Settings menu section: Note: Currently set value is marked by a blue dot ( ) Changing the PIN code Open Settings menu section:...

  • Page 73: Changing The Proxy Password

    Telephone settings Changing the Proxy password Change the Proxy password that is used at SIP authentication. Open Settings menu section: Optional step(s):...

  • Page 74: Defining The Handset Name

    Telephone settings Defining the handset name Open Settings menu section: Resetting settings Settings All user determined are set to the default factory values! Open Settings menu section:...

  • Page 75: View Status Information

    Telephone settings View status information Open Settings menu section: Note: In reality divided over three screens...

  • Page 76: Sounds (Normal & Silent) Settings

    Telephone settings Sounds (normal & silent) settings Table 12: Sounds settings Page Item Description Sound settings related to an Incoming call: • Ring volume • Ring external melody for calls from an external source • Ring internal melody for calls from an internal source Ring unknown call •...
  • Page 77 Telephone settings Table 12: Sounds settings Page Description Item Notification normal • melody for Normal messages • Notification urgent melody for Urgent messages • Notification emergency melody Emergency messages Increasing notification Notification determine whether the volume increases gradually Vibrator • to define the trembler feature for messages Alerts...

  • Page 78: Incoming Call

    Telephone settings Incoming call Setting the ring volume Open Settings menu section: Setting the ring melodies Open Settings menu section:...
  • Page 79 Telephone settings Note: Currently set value is marked by a blue dot ( ) Optional step(s): Setting the increasing ring feature Open Settings menu section: Setting the vibrator feature Open Settings menu section:...

  • Page 80: Message Notifications

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Message notifications Setting the notification volume Open Settings menu section:...

  • Page 82: Setting The Notification Melodies

    Telephone settings Setting the notification melodies Open Settings menu section: Note: Currently set value is marked by a blue dot ( ) Optional step(s): Setting the increasing notification feature Open Settings menu section:...
  • Page 83 Telephone settings Setting the vibrator feature Open Settings menu section: Note: Currently set value is marked by a blue dot ( )

  • Page 84: Alerts

    Telephone settings Alerts Setting the alert volume Open Settings menu section: Setting the alert melody Open Settings menu section:...

  • Page 85: Setting The Vibrator Feature

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Optional step(s): Setting the increasing alert feature Open Settings menu section: Setting the vibrator feature Open Settings menu section:...

  • Page 86: Feedback

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Feedback Setting the key sound feature Open Settings menu section: Note: Currently set value is marked by a blue dot ( ) Setting confirmation sound Open Settings menu section:...
  • Page 87 Telephone settings Setting the coverage warning feature Open Settings menu section: Setting the charger warning feature Open Settings menu section:...

  • Page 88: Display Settings

    Telephone settings Display settings Table 13: Display settings Page Item Description • Select the image that is displayed on the screen of your handset in the idle state • Select the startup screen image which displays temporarily when the handset starts •...

  • Page 89: Selecting Startup Screen

    Telephone settings Selecting startup screen For other Startup screen than Default or NEC: Please contact your System Administrator Open Settings menu section: Note: Currently set value is marked by a blue dot ( ) Optional step(s): Configuring power save The display of your DECT Handset has three intensity levels: Display on;...
  • Page 90 Telephone settings on the Power save setting. Open Settings menu section: To never turn off the display set the second value to 0...

  • Page 91: Calls Settings

    Telephone settings Calls settings Table 14: Calls settings Page Item Description • View information regarding outgoing Call time Message count. • Determine how incoming calls can be answered: Normal using o By pressing Any key o Automatically answer) (Auto • Selectively block or accept calls from specified callers.

  • Page 92: View Statistics Information

    Telephone settings Table 14: Calls settings Page Description Item Voicemail • Configure the number View statistics information Open Settings menu section: Optional step(s): Answer mode configuration Open Settings menu section:...
  • Page 93 Telephone settings Note: Currently set value is marked by a blue dot ( ) Caller filter configuration Adding an entry to the Caller filter list Open Settings menu section:       Lookup contact  Select: required contact...
  • Page 94 Telephone settings Enter number   Central directory Enter the first character(s) of the required name Select: required contact...

  • Page 95: Caller Filter Configuration

    Telephone settings Changing a Caller filter entry Open Settings menu section: Select: required entry Continue as in Adding an entry to the Caller filter list (page 96),  - Enter number, from step 8...
  • Page 96 Telephone settings Deleting an entry from the Caller filter list Open Settings menu section: Select: required entry Deleting all entries in the Caller filter list Open Settings menu section:...
  • Page 97 Telephone settings Activating Caller filter Open Settings menu section:...

  • Page 98: Configuring Emergency Or Sos Calls (G577)

    Caller filter  Caller filter not used Note: Currently set value is marked by a blue dot ( ) Configuring emergency or SOS calls (G577) Assigning emergency call number Open Settings menu section:       Lookup contact ...
  • Page 99 Telephone settings Enter number  When no number is entered then the Emergency call feature is disabled Central directory  Enter the first character(s) of the required name Select: required contact...

  • Page 100: Assigning Emergency Call Number

    Telephone settings Assigning an emergency message Open Settings menu section: To make a voice call no Emergency call message should be defined. Assigning the Silent charging feature Open Settings menu section: Silent charging not used  Disconnect from the system while in the charger ...

  • Page 101: Defining The Missed Call Time

    Telephone settings Note: Currently set value is marked by a blue dot ( ) Defining the missed call time Open Settings menu section: Voicemail Use the Voicemail feature to listen to voice messages left by calling parties . You receive a voicemail in the following situations: a.

  • Page 102: Assigning An Emergency Message

    Telephone settings symbol ( ) appears in the icon line; it disappears after you play the message. Assigning the Voicemail number Open Settings menu section:...

  • Page 103: Connectivity Settings

    Telephone settings Connectivity settings Table 15: Connectivity settings Page Item Description • Register handset to a DECT system Please contact your System Administrator • Remove registration your handset from a DECT system Please contact your System Administrator • Select which DECT system is to be used (only if the handset is registered to more DECT systems)
  • Page 104 Telephone settings  Select: required DECT system (here e.g., Hilversum) Note: Currently set value is marked by a blue dot ( ) Bluetooth settings (G577) Table 16: Bluetooth headset status Icon Description Connected Disconnected In conversation Enable Bluetooth Open Settings menu section:...
  • Page 105 Telephone settings Disable Bluetooth Open Settings menu section:...

  • Page 106: Bluetooth Settings (G577)

    Telephone settings Pairing a Bluetooth headset Open Settings menu section Enable Bluetooth: 3. Start pairing mode on your Bluetooth headset – refer to your headset documentation. Select: required headset (e.g. BT 31R) Headset PIN Code! Connecting a paired Bluetooth headset Open Settings menu section:...

  • Page 107: Disable Bluetooth

    Telephone settings Select: required headset (e.g. BT 31R) Disconnecting a paired Bluetooth headset Open Settings menu section: Select: required headset (e.g. BT 31R)

  • Page 108: Pairing A Bluetooth Headset

    Telephone settings Renaming a paired Bluetooth headset Open Settings menu section: Select: required headset (e.g. BT 31R)

  • Page 109: Disconnecting A Paired Bluetooth Headset

    Telephone settings Retrieve information for a paired Bluetooth headset Open Settings menu section Enable Bluetooth: Select: required headset (e.g. BT 31R)

  • Page 110: Renaming A Paired Bluetooth Headset

    Telephone settings Delete a paired Bluetooth headset Open Settings menu section: Select: required headset (e.g. BT 31R)

  • Page 111: Delete All Paired Bluetooth Headsets

    Telephone settings Delete all paired Bluetooth headsets Open Settings menu section: Select: required headset (e.g. BT 31R)
  • Page 112 THIS PAGE IS INTENTIONALLY LEFT BLANK...

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