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Lenovo ThinkVision P27u-20 User Manual
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Lenovo ThinkVision P27u-20 User Manual

Flat panel monitors
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P27u-20 Flat Panel Monitor
User's Guide
Machine Type: 62CB

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Summary of Contents for Lenovo ThinkVision P27u-20

  • Page 1 P27u-20 Flat Panel Monitor User’s Guide Machine Type: 62CB...
  • Page 2 All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 47 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

  • Page 3: Table Of Contents

    Tips for healthy work habits .............................. B-3 Low Blue Light ................................B-5 Accessibility information ..............................B-6 Appendix C. Service and support ....................C-1 Register your monitor ................................ C-1 Online technical support ..............................C-1 Telephone technical support ............................. C-1 © Copyright Lenovo 2021...
  • Page 4 Service information ..............................C-5 Appendix D. Compliance information ................... D-1 Recycling information ................................. D-1 Collecting and recycling a disused Lenovo computer or monitor ................D-1 Disposing of Lenovo computer components ......................D-1 Turkish statement of compliance ............................D-2 Ukraine RoHS ..................................D-2 India RoHS ...................................

  • Page 5: Chapter 1. Getting Started

    P27u-20 Curved Panel Monitor. For a quick overview, ® please see the Setup Poster that was shipped with your monitor. ThinkVision P27u-20 supports Lenovo Display Control Center - ThinkColour. In the box The product package should include the following items: Information Flyer ...

  • Page 6: Notice For Use

    Notice for use To setup your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 1. Place your monitor with the screen face down on a soft flat surface. 2.

  • Page 7: Setting Up Your Monitor

    Setting up your monitor This section provides information to help you set up your monitor. Connecting and turning on your monitor Note: Be sure to read the Safety Information located in the Flyer before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. 2.
  • Page 8 4. Connect one end of the HDMI 2.0 cable to the HDMI connector on the back of the computer, and the other end to the HDMI connector on the monitor. Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070”.
  • Page 9 5. Connect one end of the USB cable to the USB upstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device. Note: 1. The USB upstream port does not provide power while the monitor is switched off. 2.
  • Page 10 If there are any * tag, you can consult the comments on page 1-1. 6. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, Thunderbolt™ or HDMI. Note 1: The audio output in DP, Thunderbolt™ and HDMI modes. Note 2: Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss.
  • Page 11 8. Connect one end of the Thunderbolt™ 4 cable to the Thunderbolt™ connector of the computer, and the other end to the Thunderbolt™ connector on the monitor. Lenovo recommends that customers who require using the Thunderbolt™ input on their monitor purchase the "Lenovo Thunderbolt™ 4 cable TBD".
  • Page 12 9. Connect one end of the network cable to the Ethernet interface of the monitor and the other end to the router. 10. Connect the Notebook Thunderbolt™ port to 1 P27u-20 Thunderbolt™ upstream port, and connect the P27u-20 Thunderbolt™ downstream to 2 P27u-20 Thunderbolt™...
  • Page 13 11. Connect Intel vPro ® supported Notebook through P27u-20 Thunderbolt™ 4 interface can let you remotely access/control computer via Intel Active Management Technology (Intel ® AMT) when the operating system is not available or even the computer is turned off. Note 1: To active vPro ®...
  • Page 14 After operating, the OSD pops up. The USB devices and signal will be switched to another  upstream port after OSD disappears. You can bind USB-B and USB-C signals in the KVM option in the OSD menu. While operating, and if the USB device is working on data transferring, the port icon will be red, not ...
  • Page 15 13. Recommended Ethernet setup: 1) Connect Desktop with HDMI/DisplayPort and USB type B for USB Ethernet. 2) Connect single Thunderbolt™ 4 cable to Notebook for Display/Thunderbolt™/PCIe Ethernet. 3) Connect RJ45 cable (cat 5e above) to router. Note 1: To enable Ethernet function of P27u-20, please see "OSD functions" on page 2-3. Note 2: Both Thunderbolt™/USB-B Ethernet transmission through same LAN cable to router.

  • Page 16: Registering Your Option

    Please take a few moments to register your product ® and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you.

  • Page 17: Product Overview

    Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. Swivel With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle. Height Adjustment After pressing the top of the monitor, you can adjust the height of the monitor.

  • Page 18: User Controls

    User controls Your monitor has controls at the right side which are used to adjust the display. For information on how to use these controls, please see “Explore your monitor” on page 2-1. Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow the instructions that came with the cable lock to attach it.

  • Page 19: Features And Specs

    Features and specs Table 1-1. Monitor specifications Dimensions Height 421.38mm(16.59in.) Depth 219.97 mm (8.66 in.) Width 613.80 mm (24.16 in.) Stand Tilt range Range: -5°/+35° Swivel Range: -45°/+45° Lift Range: 135mm 90 degree (both clockwise and Pivot counter clockwise) 100 mm x 100 mm VESA mount Supported (GS&UL Approved) (3.94 in.
  • Page 20 Video input (HDMI) Input signal HDMI Horizontal addressability 3840 pixels (max) Vertical addressability 2160 lines (max) Clock frequency 600 MHz Video input (Thunderbolt™) Input signal Thunderbolt™ Horizontal addressability 3840 pixels (max) Vertical addressability 2160 lines (max) Clock frequency 600 MHz Communications VESA DDC /CI Altitude Test...

  • Page 21: Chapter 2. Explore Your Monitor

    Chapter 2. Explore your monitor This section describes the user control features used to adjust your monitor image. Quick access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1 Direct access controls Icon Control Description...

  • Page 22: Osd Controls

    OSD controls The settings adjustable with the user controls are viewed through the On-Screen Display (OSD), as shown below. To use the controls: Press to open the main OSD menu. to move among the icons. Select an icon and press to access that function.
  • Page 23 Table 2-2 OSD functions Controls and OSD Icon on Main Menu Submenu Description Adjustments Brightness Adjusts overall screen brightness. Contrast Adjusts difference between light and dark areas.   Smart Light On: Smart light Strong Ambient Light: Display Brightness will Monitor Controls increase to clearer image under strong light Weak Light: Display Brightness will decrease...
  • Page 24 Controls and OSD Icon on Main Menu Submenu Description Adjustments   HDR 400 On: HDR 400 When this function is enabled in the monitor, the HDR function of the host device must be turned on at the same time. Selects type of scaled image.
  • Page 25 Controls and OSD Icon on Main Menu Submenu Description Adjustments Select OSD Language. Note: The language chosen only affects the Language language of the OSD. It has no effect on any software running on the computer. Sets the length of time the OSD will remain active Menu Time Out after the last time a button is pressed.

  • Page 26: Maximum Resolutions

    Maximum resolutions The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.

  • Page 27: Driver (Optional)

    Colour Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at refresh rate of 60 Hz.
  • Page 28 Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.

  • Page 29: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

  • Page 30: Detaching The Monitor Stand

    Detaching the monitor stand After placing the monitor face down on a clean and soft surface, push the hook of the stand and lift the stand up to remove it from the monitor. Wall Mounting (Optional) Refer to the instructions that come with the VESA compatible base mounting kit. 1.

  • Page 31: Chapter 3. Troubleshooting

    Chapter 3. Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-1. Troubleshooting...
  • Page 32 Table 3-1. Troubleshooting (continued) Problem Possible cause Suggested action Reference Screen is blank and The monitor is in Press any key on the “Understanding power  power indicator is Standby/Suspend keyboard or move the management” on page breathing white. mode mouse to restore operation.

  • Page 33: Appendix A. Important Safety Information

    General Safety guidelines For tips to help you use your computer safety, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. This equipment is not suitable for use in locations where children are likely to be present, avoid hurting your child when machine falling down.

  • Page 34: Maintenance

    ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.

  • Page 35: Appendix B. Comfort And Accessibility

    Appendix B. Comfort and accessibility This section will give you information on adjusting and using your monitor. Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.

  • Page 36: Positioning Your Monitor

    Positioning your monitor Prolong exposure to computer screens may cause temporary visual fatigue. Factors including working environment, working habit and posture, screen flicker and blue light contribute to this condition. To minimize visual fatigue certain adjustments can be made on the work stations or using suitable computer screens with features that alleviate eye strain.

  • Page 37: Tips For Healthy Work Habits

    Tips for healthy work habits Long exposures to computer screens may cause eye strain. Symptoms include headache, burning eyes, blurred vision and discomfort. To minimize eye strain, computer users can adjust working habits to let their eyes relax and recover. Break Times ...
  • Page 38 ThinkVision monitors are design to maximize work space (e.g. having thin profiles, compatible for ThinkCentre Tiny back mount, practical cable management, etc). Viewing Angle  Neck fatigue and pain may result from prolong turning of the head to see objects on the monitor screen.

  • Page 39: Low Blue Light

    Low Blue Light Concerns on blue light affecting eye health have risen over the years. Blue light have wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces blue light emissions. Users can enable low blue light mode on these monitors from the OSD settings.

  • Page 40: Accessibility Information

    Low Blue Light. Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...

  • Page 41: Appendix C. Service And Support

    In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
  • Page 42 Warranty service and support: +358-800-1-4260(Finnish) France Warranty service and support (hardware): 0810-631-213(French) Germany Warranty service and support: 0800-500-4618 (toll-free)(German) Greece Lenovo Business Partner (Greek) Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) Honduras Dial 800-0123(Spanish) Hungary...
  • Page 43 020-513-3939 (Dutch) New Zealand 0508-770-506 (English ) Nicaragua 001-800-220-2282 (Spanish) Norway 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish) Peru 0-800-50-866 (OPCION 2) (Spanish) Philippines 1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Poland Laptops and tablets branded with logo Think: 48-22-273-9777...
  • Page 44 Country or Region Telephone Number Sri Lanka +9477-7357-123 (Sumathi Information systems) (English) Sweden Warranty service and support: 077-117-1040 (Swedish) Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian) Taiwan 0800-000-702 (Mandarin) Thailand 001-800-4415-734 (+662) 787-3067 (Standard Charges Apply)(Thai, English) Turkey 444-04-26 (Turkish) United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard...

  • Page 45: Service Information

    Customer Support Centre, please see Appendix C, “Service and support ” on page C-1. Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model 62CB-RAR6-WW.

  • Page 46: Appendix D. Compliance Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 47: Turkish Statement Of Compliance

    The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries, or both. Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 48: Tco Certified

    TCO Certified Appendix D Troubleshooting D-3...
  • Page 49 D-4 P27u-20 Flat Panel Monitor User’s Guide...
  • Page 50 Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection.

  • Page 51: Appendix E. Notices And Trademarks

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.

  • Page 52: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

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