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Lenovo ThinkVision P34w-20 WQHD User Manual

Lenovo ThinkVision P34w-20 WQHD User Manual

Curved panel monitor
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P34w-20 WQHD Curved Panel Monitor
User's Guide
Machine Type: 62CC/62DC

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Summary of Contents for Lenovo ThinkVision P34w-20 WQHD

  • Page 1 P34w-20 WQHD Curved Panel Monitor User’s Guide Machine Type: 62CC/62DC...
  • Page 2 © Copyright Lenovo 2021. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Chapter 3. Reference Information ........................3-1 Monitor specifications �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-1 Troubleshooting ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-3 Manually installing the monitor driver �����������������������������������������������������������������������������������������������������������������������������������������������������3-5 Installing the monitor driver in Windows 7 �����������������������������������������������������������������������������������������������������������������������������������������3-5 Installing the monitor driver in Windows 10 ���������������������������������������������������������������������������������������������������������������������������������������3-6 Getting further help ������������������������������������������������������������������������������������������������������������������������������������������������������������������������������3-6 © Copyright Lenovo 2021...
  • Page 4 Online technical support �������������������������������������������������������������������������������������������������������������������������������������������������������������������������������A-1 Telephone technical support��������������������������������������������������������������������������������������������������������������������������������������������������������������������������A-1 Appendix B. Notices ............................B-1 Recycling information ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� B-2 Collecting and recycling a disused Lenovo computer or monitor ����������������������������������������������������������������������������������������������������������� B-2 Disposing of Lenovo computer components ������������������������������������������������������������������������������������������������������������������������������������������� B-2 Turkish statement of compliance ������������������������������������������������������������������������������������������������������������������������������������������������������������������ B-3 Ukraine RoHS ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� B-3 India RoHS����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������...
  • Page 5: Safety Information

    Safety Information General safety guidelines For tips to help you use your computer safely, go to: http://www�lenovo�com/safety Before installing this product, read the Safety Information� í í í © Copyright Lenovo 2021...
  • Page 6: Safety And Maintenance Guidelines

    ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.
  • Page 7: Tco Certified

    TCO Certified and the verifiers are reviewed regularly. Want to know more? Read information about TCO Certified, full criteria documents, news and updates at tcocertified.com. On the website you’ll also find our Product Finder, which presents a complete, searchable listing of certified products. © Copyright Lenovo 2021...
  • Page 8 © Copyright Lenovo 2021...
  • Page 9: Chapter 1. Getting Started

    This User’s Guide contains detailed information on the ThinkVision® P34w-20 Curved Panel Monitor� For a quick overview, please see the Setup Poster that was shipped with your monitor� ThinkVision P34w-20 supports “Lenovo Display Control Center”- ThinkColour� Shipping contents The product package should include the following items: •...
  • Page 10: Notice For Use

    Notice for use To set up your monitor, please see the illustrations below� Note: Do not touch the screen of the monitor� The screen is made of glass and can be damaged by rough handling or excessive pressure� 1� Take out the Top cushion and accessories� 2�...
  • Page 11: Setting Up Your Monitor

    Setting up your monitor This section provides information on how to set up your monitor� Connecting and turning on your monitor Note: Before performing this procedure, be sure to read “Safety Information” on page iv� 1� Power off your computer and all attached devices, then unplug the computer power cord� 2�...
  • Page 12 3� Connect one end of the HDMI 2�0 cable to the HDMI connector on the back of the computer, and the other end to the HDMI connector on the monitor� Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070”�...
  • Page 13 Connect one end of the DP cable to the DP port of the monitor (see 1st Monitor) monitor monitor monitor monitor Note: Lenovo recommends users who need to use the DP cable on their monitors to purchase the “Lenovo DisplayPort to DisplayPort cable 0A36537” website: www�lenovo�com/support/monitoraccessories� Chapter 1� Getting started 1-5...
  • Page 14 7� Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the other end of the USB cable to an appropriate USB port on your device� Note: 1� The USB downstream port does not provide power while the monitor is switched off� 2�...
  • Page 15 8� Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, USB-C or HDMI� Note 1: The audio output in DP, USB-C and HDMI modes� Note 2: Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss�...
  • Page 16: Registering Your Option

    Thank you for purchasing this Lenovo™ product� Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future� Your feedback is valuable to us in developing products and services, as well as in developing better ways to communicate with you�...
  • Page 17: Pbp

    USB C-C The PBP (Picture-by-Picture) function make the monitor to display two different video sources simultaneously� User can select any one of 3 inputs (DP, HDMI, USB-C) for the left screen, select another input for the right one� For example, the left screen PC1 could be input of DisplayPort, HDMI or USB-C notebook, the right screen PC2 would be rest input�...
  • Page 18: True Split

    True Split Step 1 Connect your PC to monitor thru the USB-C or DisplayPort� Step 2 Enable True Split in OSD� P34w-20 Monitor Controls True Split Advanced Settings PIP/PBP Port Setting Swap PBP Source Ethernet PIP Source PIP/PBP Audio Source Menu Settings Exit Input : HDMI1...
  • Page 19 Note: On Window control panel, 2 and 3 indicate your P34w-20 monitor, screen 1 indicate your notebook screen� You can layout all the screens appropriately� Case 1 Left sub-screen Right sub-screen USB device Case 1 Case 2 USB -C Notebook OSD setting Left sub-screen Right sub-screen...
  • Page 20: Ekvm & Kvm

    eKVM & KVM eKVM & KVM Built-In KVM Switch give user to operate two PC which connecting USB Type-B and Type-C upstream ports, also user can use USB keyboard or USB mouse to reach the same function, called eKVM. eKVM Double Shift Click left &...
  • Page 21 Option 2 Keyboard hotkey: double click ‘Shift’ function key in 0.5s. Option 3 Mouse hotkey: press and hold left & right button of mouse. Mouse or Keyboard must be plug on specific USB port on the back for option 2 or 3. ...
  • Page 22 After operating option 2 or option 3, the OSD pops up. The USB devices will be switched to another  upstream port after OSD disappears, else manually press the “Menu key” to switch immediately. USB -C USB -B Rear Side While operating option 2 or option 3, and if the USB device is working on data transferring, the port ...
  • Page 23: Network

    Network Network This monitor can support two PC access Ethernet simultaneously by one LAN port (RJ45)� One of the PC connect network thru USB-B port of monitor by USB A-B cable, another PC connect network thru USB-C port� Rather than regular Ethernet, it support Intel vPro managed network on USB-C port�...
  • Page 24: Best Resolution

    Best Resolution To get the best experience, suggest setting below resolution for your PC� Monitor OSD setting HDMI 1�4 HDMI 2�0 HDMI 1�4 3440x1440@60hz 3440x1440@60hz HDMI 2�0 3440x1440@60hz 3440x1440@60hz Monitor OSD setting HDR Off (DP 1�2) HDR On (DP 1�4) DP 1�2 3440x1440@60hz 3440x1440@60hz...
  • Page 25: Product Overview

    Product overview In this section, we will describe how to adjust the position of the monitor; how to set user controls; how to use the cable lock slot and install the shading hood� Adjustment type Tilt Please see the illustration below for an example of the tilt range� Swivel With the built-in base, you can tilt and rotate the monitor to get the best viewing angle�...
  • Page 26: Monitor Controls

    Monitor controls The keypad controls on the panel frame are accesses to various functions� For information on how to utilize these keypad controls, please see “Adjusting your monitor image” on page 2-3� Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower position)�...
  • Page 27: Chapter 2. Adjusting And Using The Monitor

    In addition, use healthy work habits to maximize your performance and comfort while using your computer� For more detailed information on any of these topics, visit the Healthy Computing Website at: http://www�lenovo�com/healthycomputing/� Arranging your work area Use a work surface of appropriate height and sufficient working area to allow you to work in comfort�...
  • Page 28: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities� With assistive technologies, users can access information in the way most appropriate to their disability� Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo�ssbbartgroup�com/lenovo/request_vpat�php...
  • Page 29: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the control features to adjust your monitor images� Using direct access controls Direct access controls can be used when the On-Screen Display (OSD) is not displayed� Icon Name Description Select “1” is Type C port USB-C function� One Key Switch Select “2”...
  • Page 30: Using On-Screen Display (Osd) Controls

    Using On-Screen Display (OSD) controls To adjust the settings, the user controls can be viewed through the OSD� P34w-20 Monitor Controls Brightness Advanced Settings Contrast Port Setting Volume Mute Ethernet PIP/PBP Menu Settings Exit Input : HDMI1 Resolution: 3440x1440 Power Delivery:65W Using controls: 1�...
  • Page 31 Table 2-1� OSD function OSD Icon on Controls and Submenu Description Main Menu Adjustments Brightness Adjusts overall brightness Contrast Adjusts difference between light and dark areas Monitor Controls Volume Adjust headphone output volume • Off Mute • On • Off Dynamic Contrast •...
  • Page 32 Table 2-1. OSD functions OSD Icon on Controls and Submenu Description Main Menu Adjustments This monitor can accept video signals through three different connectors� Select digital among OSD controls when you use HDMI/DP/USB-C connector� • USB-C Input Signal • Display Port •...
  • Page 33 Table 2-1. OSD functions OSD Icon on Controls and Submenu Description Main Menu Adjustments • Off USB-B Port • On • Off Ethernet USB-B Port • On • Off True Split • On • PIP PIP/PBP • PBP • Off •...
  • Page 34: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode of the monitor uses is controlled by the computer� Therefore, refer to your computer documentation on how to change display modes� The image size, position and shape might be changed when the display mode changes� This is normal and the image can be re-adjusted using automatic image setup and the image controls�...
  • Page 35: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period� There are several states as described in the table below� For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day�...
  • Page 36: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor� Do not: • Apply water or liquid directly to your monitor� • Use solvents or abrasives� • Use flammable cleaning materials to clean your monitor or any other electrical equipment� •...
  • Page 37: Chapter 3. Reference Information

    Chapter 3. Reference Information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information� Monitor specifications Table 3-1� 62CC-RAR3-WW/62DC-RAR3-WW model monitor specifications Depth 245 mm (9�65 inches) Size Height 621�35mm (24�46 inches) Width 817�25 mm (32�18 inches) Tilt Range: -5°~35°...
  • Page 38 Table 3-1� 62CC-RAR3-WW/62DC-RAR3-WW model monitor specifications Input signal Horizontal addressability 3440 pixels (maximum) Video input (DP) Vertical addressability 1440 lines (maximum) Clock frequency 320 MHz Input signal USB-C Horizontal addressability 3440 pixels (maximum) Video input (USB-C) Vertical addressability 1440 lines (maximum) Clock frequency 320 MHz Communications...
  • Page 39: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem� Table 3-2� Troubleshooting Problem...
  • Page 40 Table 3-2� Troubleshooting Problem Possible cause Suggested action Reference The power The video signal Be sure the video cable is “Connecting and indicator is amber, cable is loose or connected with the system turning on your but there is no disconnected from the properly�...
  • Page 41: Manually Installing The Monitor Driver

    Color Matching Profiles� Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 3440 x 1440 at a refresh rate of 60 Hz, or 1920 x 1080 at a refresh rate of 60 Hz�...
  • Page 42: Installing The Monitor Driver In Windows 10

    Color Matching Profiles� Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo recommends using either 3440 x 1440 at a refresh rate of 60 Hz, or 1920 x 1080 at a refresh rate of 60 Hz�...
  • Page 43: Service Information

    Customer Support Centre, please see Appendix A, “Service and support” on page A-1� Service parts The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to supprot the customer warranty� Parts are for service use only� The table below shows information for model 62CC-RAR3-WW/62DC-RAR3-WW�...
  • Page 44: Appendix A. Service And Support

    Product replacement assistance or exchange of defective components also is available during the warranty period� In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location� A Lenovo technical support representative can help you determine the best alternative�...
  • Page 45 Country or Region Telephone Number 0800-10-0189 Bolivia (Spanish) Calls made from within the Sao Paulo region: 11-3889-8986 Brazil Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese) Dial 800-1111 Brunei Darussalam (English) 1-800-565-3344 Canada (English, French) Chile 800-361-213 (Spanish) Technical Support Line: 400-100-6000 China (Mandarin)
  • Page 46 Country or Region Telephone Number Warranty service and support: 0800-500-4618 (toll-free) Germany (German) Lenovo Business Partner Greece (Greek) Dial 999-9190, wait for operator, and request to reach 877-404-9661 Guatemala (Spanish) Dial 800-0123 Honduras (Spanish) +36-13-825-716 Hungary (English, Hungarian) Primary: 1800-419-4666 (Tata)
  • Page 47 Telephone Number 0508-770-506 New Zealand (English) 001-800-220-2282 Nicaragua (Spanish) 8152-1550 Norway (Norwegian) Lenovo Customer Support Center: 001-866-434 (toll-free) Panama (Spanish) 0-800-50-866 OPCION 2 Peru (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777...
  • Page 48 Country or Region Telephone Number Standard warranty support: 03705-500-900 (local toll calls) United Kingdom Standard warranty support: 08705-500-900 (English) 1-800-426-7378 (English) 000-411-005-6649 Uruguay (Spanish) 0-800-100-2011 Venezuela (Spanish) 120-11072 (Toll Free) Vietnam 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English) Appendix A Service and Support A-5...
  • Page 49: Appendix B. Notices

    Web sites� The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk�...
  • Page 50: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources�...
  • Page 51: Turkish Statement Of Compliance

    The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE)� Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries, or both� �...

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